ICollect Video Games: Tracker Customer Service

ICollect Video Games: Tracker Positive Reviews

Awesome App that does what it saysThis is a great app, one that does at it says. For only 10 bucks you unlock all the great features. I downloaded the movie and book ones and so far as I can tell once you purchase one it unlocks the others. This is a blessing as I can keep track of all my games and accessories. This app is highly recommended! UPDATE it doesn’t have cross purchase so if you want to use the others like books or movies etc, you will have to pay another 10 bucks but it’s worth it if you have huge collections..Cpl.Hicks27Version: 6.5.3

Nice limited experience, too expensive for me.So I download this app and in the description it states: large collections require a fee to make unlimited. So large collections are 16 games? If I only had 15 games, I think I could remember them all. Disappointed to start scanning in my collection to find out it’s $30. My 5 minute brief experience, I like the app. But $30 is personally too steep for me. Feedback on improvements: Make it so barcode is an on/off option, so you don’t have to select it 600+ times while scanning in games. Maybe tiered pricing based on number in collection, but list the pricing in description..JasonBorowkaVersion: 8.3.7

A nice app for managing my collection.I personally quite like this app. The barcode scanner has been working well for me, which makes it easy to scan games into my personal database quickly. Works well enough for my purposes, and I think it’s easy and intuitive to use..Frogman 00Version: 6.7.3

Great appGreat app. Haven’t had any real issues. I wish that I could organize my platforms in any order I wish instead of alphabetical order though. It’s got a few bugs that need to be worked out for example games not showing in your collection after you add them sometimes until you restart the app. The developers don’t respond to your comments or questions either; little things like that keep it from earning 5 stars, but all-in-all it’s a great little app. I’d recommend..Phazon13Version: 6.5.3

Create a ‘Beauty Products Collection’ app next!What makes this app great is the freedom users have to edit the various entries for each section…however, the only thing missing is a more polished and professional background. It’s pretty bare bones currently, as though anyone could’ve created it by going to one of those generic ‘create your own form’ websites and selecting the default option for the layout lol.SarahJoWelch90Version: 7.5.5

Super UsefulI bought this app after having used their other collection app for movies that I really love. My only complaint is for some reason a lot of the images for my game library on here don’t show up and just show up black with “image missing”. Maybe it’s a bug because it’s only happening to any pictures I’ve cropped. Oh well, awesome app regardless and totally recommended!!.TommytamborVersion: 6.5.3

Would love to see one essential feature addedThis app is great to keep track of what you have and don’t have. Customer service is efficient and helpful too! One thing I would love to see in an update is a game count per system feature. Something that tells you how many games you have on PS1, how many you have on SNES, N64, etc... that would be a really nice addition!.Jtmh1989Version: 6.5.3

Great appA fantastic and very organized way of keeping your collections concise and easy to manage. It's great whenever I am at a flea market or a used video game store and I am not sure of what I have or what I need. So, in a pinch, I always pull this app up and I'm able to get the answers I need right at my fingertips..MightywarriorpVersion: 6.4.2

Great way to organize a video game collection!This app is a great way to keep things organized for your video game collection. It is especially helpful when you are out and about and need to check the list of games you already have..Decepticon504Version: 6.5.3

SIMPLY AN AMAZING APP!Wow!! Where do I begin, lol. This app is just amazing, at what it’s intended to do. I have a huge library of over 230 + games, and I love how easy it is to browse/add new games etc. it’s go worth the upgrade to premium where you unlock the total package. Thanks to all the deva behind this one!.Dominican GunzVersion: 6.7.3

Old version was betterSince the new version, I’ve lost most of the cover art pictures. And other info is gone. Now I have to spend hours fixing everything that was perfect before it was changed to this new company. My wanted list is missing all the info but the title..Just filthyVersion: 7.0.3

Great 👌But When I fill out the form incompletely and go to the browser to search for a photo, When I return, the software is restarted and I have to fill out the form again..Artkids.irVersion: 6.7.3

Great 4 Saving Games!This app is great for saving the games I have and adding games to my wish list! The only thing I wish they had was a better search bar and a select item. ☺️👍🏽.Mady D🙃Version: 7.9.3

OMG 🎉Finally you iCollect them all in one system lol, Congrats! This is an awesome app! I just purchased the videogame section few days ago and now this app get updated, thank you very much guys, keep it up! ✌️👍.Gro322Version: 7.0

Sort it! Video game appThis is a great app when it works. This app has deleted hundreds of games on 4 different times. Wasted hundreds of hours inputting data. I have emailed company over a dozen times...NO FEEDBACK! If you have only a few games. Go ahead and use. Serious game collection collectors beware. John H.Abc6599Version: 6.5.3

Deleted all of my 270 + scanned gamesAll of the scanned games have been deleted. Only option is to rescan or go with another app. Update: all games have been restored and all is well. Thank you!.Jj saltyVersion: 6.5.3

Efficient and ReliableI had issues when this app originally launched, but improvements have been made. It’s a good app..El GobbesVersion: 6.5.3

So coolExcellent way to keep track of all the games you own! The biggest part though will be remembering to enter in the new games I get!.Shadeaux VaatiVersion: 6.7.3

Good appGood app, customizable. Still trying to figure out if I can organize by console..Edward8383Version: 6.7.3

FOLDERSI really liked the app but I think it should have an option to separate the games into different folders, sega genesis with sega genesis, Nintendo with nintendo and not all games together in just one list..Guilhermerocha8Version: 7.5.5

Video collectionsHighly recommend!!.Rla's disVersion: 6.5.3

Keeping track well.Scanning the boxes is a great benefit to keeping track on this app. The only downside is I find myself looking for covers online, but it’s a little gripe..Rober.tVersion: 6.5.3

Excellent App a Must for any Collector!This app is excellent. It has help me manage my collection I highly recommend it!.ImucharVersion: 6.5

AwesomeReally cool and unique APP that you don’t see too any similar things like it these days..Myheroisme55555Version: 6.5.3

Great organizerGreat app! It’s been organizing my games list very well. Love the barcode scanning features.TwiztedRicanVersion: 6.7.3

Love it!East to organize, easy to add to, easy to view. Love it. Will recommend to my collector friends. Great app!.I'm_just_a_girlVersion: 6.5.3

Love it!Keeps me organized with all my collections. Fantastic app! I would’ve lost without it..Geek LordVersion: 6.5.3

Just okNot optimized for iPad, needs access to pricing with collectors sites for overall collection value, platforms and accessories would be nice for collection.DillySDVersion: 6.4.2

Very useful appHaving fun putting all my games into one organized app. Is very easy to use and has lots of good features.Bobbbbb122344555Version: 7.0.3

IPhone 12I have 2 games saved my collection: Mario Kart Wii and Mario Kart 7. I don’t know how to access and play them. I’m on iPhone 12. How do I access and play my games?.Predator6903Version: 7.0.3

Good app!Good app to store your movies or games. I purchased the premium and it’s great..ZiaassyrianVersion: 6.7.3

Perfect!Love using this app for my collection. Have several of the other apps and I enjoy those as well. Love that they sync from any device. Recommended!.Lady SweedsVersion: 6.5.3

Fantastic cataloging appI paid for the full version and use it loads. Super handy, very comprehensive..E-sc0ttieVersion: 6.4

The Microsoft of the sorting worldOn the surface, this is a nice and handy app, and I mean that as a compliment, it really is: it's layout is nice, it's database is good, but I don't like that you have to upgrade to a premium account for something as simple as off line viewing of your collection and all the little stuff. It's like buying a bike but then finding out you have to buy the bolts that keep the tires on separate..Hell frozen rainVersion: 3.1.2

Right track to a perfect organizational tool!Great program! Just needs a bit more like easy visualization of completed games and a way to export list to an email address or txt file.Virtuosity79Version: 1.3

FantasticBest app I've tried so far! Easy to use!.TheBatCruiseVersion: 6.2

Pretty goodA better display of the games/consoles could be nice, but overall the app is great. I recommend it for collectors..FélixGDVersion: 6.1

CoolGreatest app..ThedarkpersianVersion: 6.1

It just worksEasy to use. Either when you buy just one game or have to input your whole collection (using bulk scan) 👍🏼.DjeedjVersion: 6.1

AwesomeEasy to use , great to organize your collection.Pauly24567Version: 6.1

Awesome AppsA must buy.BillydagrizzVersion: 6.1

Must haveThis is a must have if you collect. Easy to use.PepsiobssessedVersion: 6.1

Sick appMust buy for collectors.XmaskiddVersion: 6.1

Simple et efficaceTrès bonne application avec une interface simple et très belle qu'on peut régler à notre goût que ce soit de la couleur du background jusqu'à à qui vous avez prêté votre jeux/films. Vous pouvez meme faire une wishlist de jeu qui ne sont pas encore sorti puis écrire la date de sorti et si vous l'avez precommandé ou non. Écœurant..JiiiiiiiiiiiiiiimVersion: 5.9.5

Love it!I have a massive collection of home of movies games and books. This app has made things easier for me BUT I'm unsure about why I can't switch from one app to the other...Maybe a future app upgrade?????.Mad dog-9105Version: 5.5

GoodGood app and awesome to have your collection available all the time!.123 wordVersion: 5.0.9

Perfect for big video game collectionIf your a steam user with 300+ game and got a console with alot of games, this app will help you to know wich one you have, wich one is complete, choose your next game, etc....//Nabushi\\Version: 5.5

Great AppApp works great, and is a super easy way to keep track of your game collection. Only issues are some games default to wrong information, such as which platform they're on, every Wii U game I added said it was a Wii game. Small problem to an otherwise fantastic app.NLRWVersion: 4.8

A must for collector ! But...A nice app but a bit costly for what it offers. Here's a few suggestion : - Add an "In Progress" option in completed. - Add options in "Shake to select" like select from completed - I'd like if there was a section for the consoles too, not only the games ! Nice app overall but a few things need some rework !.Hellslayer66Version: 4.9.1

Good app / no supportEDIT: I'm dropping my rating a star. Although as I previously posted, it's a good app. But the support is non-existent. I have submitted 2 tickets nearly 2 weeks ago with no response from the creators. So be warned. If you have a problem, these folks seems to take your money and run. Original review: This app is almost flawless for those who want to organize their media. You can even track who you've loaned out something to and how much you paid for each item over the years. The barcode scanning is such a breeze and really saves time. The only downsides I see are many times, the item won't come up in search even though it exists and sorting by platform or type doesn't alphabetize the items. Minor annoyances for a great database app..Magnetic QVersion: 4.9.1

Great App with minor bugVery useful app for cataloging game collection. User friendly interface, barcode scanner works well. Currently has minor bug where info changes may not save on a game, forcing you to re-input. Otherwise, great app!.RetroGamingFoolVersion: 4.8

Remains my most-used appNo diehard gamer should be without this app. Dbase is flexible and adaptable with lots of filtering options for sorting/viewing my collection. Devs are responsive to inquiries. Highly recommended..FPSnoob2012Version: 4.7.1

Really cool!I love this app! Yes they don't have every games of all time and the server is down sometimes but its still a really cool app!.Jérome-AlbertVersion: 4.5.2

Crash too oftenWant change box picture and app crash 2 out of 3 try.ArigatVersion: 4.6.2

Excellent mais....Tres bon app pour les collecteur mais petit demolle il plante une fois de temps en temps.Gabriel fournelVersion: 4.6.2

Great App!!! Love it!Keeps my games very easy to find and saves me buying doubles!!!.Chronic GuitarVersion: 4.5.2

Excellent app so farI love this app. Very easy to use and great interface. Only gave 4 stars due to lack of database and mis information. I'm sure it will get better through. 100% worth it..KillerKobraVersion: 4.5.2

I love this app alot butI love this app keep up the good work.Zack001Version: 4.4

Mon avis pour cette applicationSes la meilleure application que j'ai pu trouver et celle qui me convient le plus ! Ses simple et efficace pour bien classer notre collection petite ou grosse! Je ne suis pas déçue d'avoir payer pour la version complète..LifeiscreationVersion: 4.0

Great app, easy to use.Great app for keeping track of all of your games and creating a list of games you want to add to your collection. Excellent customer service team too!.Bodas1Version: 3.4

Well madeGreat tool for organizing and game collections and wish lists.NashburtVersion: 4.0

ExcellentWorth paying for.Rob50Version: 3.2

Great AppThis is perfect for anyone who has a huge video game collection. I think it was worth the $5.99 (though wish it had been a bit cheaper), as it makes scanning the cases faster to catalogue. Awesome 👍.Lady_maestroVersion: 3.1.2

I love this appFinally a way to catalog my games, and a good display.Dissapointed alVersion: 3.1.2

Good appIt's a great app or organizing your games, should add a few older systems for us collectors though like Atari and such..RoverSyndromeVersion: 3.1

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ICollect Video Games: Tracker Negative Reviews

I think this is a dead appThey spent several hours over many days manually listing Xbox live arcade games and Eshop games and Psn games. Then all of a sudden all of them disappeared. I emailed them and they responded with this: Due to a brand new type of malicious attack on our servers (called Ako), our apps were down on Sunday, January 12th, 2020 while we mitigated the issue. ** No personal information such as usernames or passwords were compromised. ** All of our systems and apps are back online, but any collection data created or modified from November 12th, 2019 until yesterday is still being restored and may take a while to appear. This includes user accounts, so logins created during that time period will not work. We do not have a timeframe on when this restore will be completed, as there is a separate backup that will need to be merged and is not a very manual process. I gave up and decided to try CLZ Games. It’s very good although you have to pay $1.50 a month or $15 a year for their online services. But at least I know they have an interest in keeping their product up and working to continue to make money. This ‘Sort It’ app hasn’t been updated in 2 years. So you can waste your time listing hundreds of games here only to lose them or find another app..WizardhaterVersion: 6.5.3

Missing Several Critical things.So I have been using this App for more than a couple of years and while they update it they are not updating critical things to collectors. 1)There is No price charting in how much your collection is worth except using Ebay which is off. They should use Pricingcharting or Gamevaluenow for video games. Collectors need to place VALUE FOR INSURANCE! 2) They don't have a informational tabs that suggest whether if it's-Loose, Complete in the Box, New Sealed, or Graded! These 4 things are critical to video Game collectors because the value and information is important 3) they don't allow Strategy guides or Video Game collectibles to scan since they have other apps but what they are missing is that Video Game Collectors strictly - "video games" NOT "Strategy Guides/ aka books, and they figures. They are collecting Video Game Collector Stuff! That stuff includes - Games (cartridge, complete in box, Graded or sealed), Strategy Guides, Game figures because most collectors editions NOW INCLUDES FIGURES! Please update the APP FOR MODERN VIDEO GAME COLLECTOR..Gq_foineVersion: 6.4.2

Why not allow me to transfer my collection from Collectors???I would consider purchasing (even though I Purchased Full access from the app they cancelled) but only if I could transfer the collection I put in in over several years. It’s really short sited to expect me to spend hours re entering stuff I already put into your previous app. I never received any notice and I’m certain they have my email. Had I received notice, I might have been able to at least back up to a ccv file. Definitely disappointed at completely losing all the work I put into storing my collections..:(.Puppies32Version: 8.1.4

Don't waste your timeLost my whole inventory trying to sort cool features to the app. However, even though it's free to download, you can only list 15 games before you must upgrade. There are many different tiers of memberships. Some as high as $70. Even though they are lifetime memberships that is still very high. I wouldn't have minded paying a few bucks for this app but $6 is way too much. I don't see why such limits should be placed on the number of games in your list. The ability to scan barcodes and add to your list is great, but not for $6.NeoThunderVersion: 6.7.3

Slow as MolassesIf you enjoy always seeing a loading wheel this is the app for you. Has erased many of my games coverart. This is the third time this app has changed developer hands and every time it gets worse. Not funny when you have a large game collection. Now new games that I add does not even show up in my collection but when I try to add the games again it says I already have them. Keeps getting worse with each update..Sith101Version: 7.5.4

Good but way overpricedThe app is not bad. I was able to add 10 games with the barcode scanner and then you have to pay $10+tax. I wouldn’t have an issue with this, the problem is data is user driven. I have already looked for games not in database. I’ll have to input all details, look for pics online, etc. Based on this I’d be willing to pay $0.99 for the barcode reader functionality, and connection to eBay..JeanfrancohVersion: 6.5.3

Was what I was hoping for until I simply stopped workingI logged over 100 games in this database and was having a great time. It had everything I wanted in a game collection app...then within mere minutes everything I logged was removed out of nowhere. I closed the app because it was failing to load pictures, and then reopened the app to find all but nine of the games I had logged were gone. Peerlessly disappointing..StriketStar19Version: 6.5.3

Don’t buy!This app is always having issues—logging me out/not letting me log back in, camera scan not working etc. Now that it’s been bought out from I sort it, it’s telling me I’ve never purchased the app and is trying to make me re-purchase the app. Don’t waste your time. This app has caused me more headache than anything..Jillpickle*Version: 7.0.3

Once awesome, now worthlessUsed this app for YEARS to organize my collection and wishlist. After the update at the beginning of the year, my collection got wiped, requested money to add more games, and ran so slow it was practically worthless to use. For what was once free and almost perfect, it’s a shame that it’s now as bad as it is. Better off using an excel sheet..RawvsSD!Version: 7.5.6

No IGN Score after update!This was a very good app for sorting games. However just as I was finishing putting in all the games, this update occurred and now there is no way to sort them by IGN score! That’s the entire reason I put all the games into the app. Now this is much less useful unfortunately..Walshl3Version: 7.0

Good till you need to pay to do anythingAfter like 10 scans it prompts you that you have to get the pro version (for $10) You can no longer scan barcodes, or edit the info. Why would I want to pay $10 to see my library of games on my phone. (It’d be different if it was like $2).Jturtle24Version: 6.5.3

Not worth my timeI added my whole collection to this app. Tracking it was nice. I could scan a barcode or do it manually when I got a new game. Well logged in today and 90% of my collection isn’t showing up 🤷‍♂️ uhh what the heck. Well I’m not adding it all back in. That would take hours. Guess I’ll find a new app.Russell T LymanVersion: 7.10.0

Well, I guess it is time to try something newI’ve had the app for several years with only a few minor issues (slow to load list, etc). Yesterday I opened it and found my list of 1800+ games gone. Wishlist still there, but my entire collection is just…gone..VandementoVersion: 7.9.27

It deletes games constantlyI’ve had it delete my entire collection before, and just recently, it has deleted it down to the number 730. It also won’t let me add anymore pass the number 730 now. If it wasn’t for these constant problems, it would be an amazing app..Its tbe best(nacho libre)Version: 6.5.3

Great App, though frustratingly unstable at timesSpend a great deal of time cataloging my collection, only to to find that it wasn’t saved. Had to redo everything. Paid for the premium upgrade and everything before the first attempt. Hopefully my second attempt keeps....MikeEvans20xxVersion: 6.5.3

Good App, $10 is too muchWe were inputting our collection when all of a sudden we were hit with the “you’ve reached your 15 game limit” and they expected us to pay $9.99 per month for this app! No way. Just use a notes app..🐬fishywishy🐬Version: 7.5.10

I was so hopeful… until 15 games.So, the app was working well. Until I saw that I needed to pay $30 dollars just to add more games. That is absolutely insane, even for a one time pay. Just to have my collection in my own database? Very disappointing and dissatisfied..TouchToneTeleVersion: 8.1.4

New ownership ruined the appAn update changed the name to iCollect and erased my entire collection. Hours of organizing and scanning wasted. Absolutely awful experience, would not recommend this. I guess I just wasted money paying for the previous app as well. Very shady dealings..Nerdman67Version: 7.0.3

Keeps deleting everythingIt’s a great idea if it would atop deleting all my thins I put in. Have this problem with the developers movie app as well. Which is sad because the books one always worked well for me..AngryLycanVersion: 6.5.3

Price tagI honestly think that this app shouldn’t have a pay wall in order to scan your collection. Having to pay to keep track of your game collection is just idiotic. Please think about this. Thank you in advance..Dr.Deadman CollectorVersion: 6.5.3

Update broke everythingWorked great for a long time. They “updated” the servers a few weeks ago and broke everything. Their social media pages are full of angry people who lost their collection data. Avoid this app..MjsbuddhaVersion: 6.5.3

Waste of timeSpent hours listing over 600 games I owned and beaten just for this app to delete everything. Very disappointed. The app isn’t stable. No point of adding and organizing the games when it just deletes it all. App has potential but right now importe trash.DRz CalderonVersion: 6.5.3

Its not freeThey make you pay $40 after you put in 15 games. $40 is just too much for something that is not needed.TrueMobileGamerVersion: 8.1.4

It WAS greatIt was great until they made you pay for it.Jlin44Version: 7.0.3

TrashYou need to upgrade to pro to do anything other than scan and I didn’t know you had a limited amount of scans without pro so I wasted all my scans I think it’s a scam to get more downloads:(.OvyjfujfVersion: 6.7.3

ProI don’t like to pay only for that price.William20949Version: 6.5.3

Can’t close pop up for paid versionTried this on my iPad and a screen pops up for the premium version that you can’t dismiss and doesn’t go away..Not kiddingVersion: 6.5.3

Forced account creation?!Deleted. Get Game Tracker instead..SzarkyVersion: 6.1

Worst free app ever.Asks you to pay for it through an in app purchase after 8 games, and doesn't let you add more until you do. It should be a paid app up front..Dr. Not-So-HorribleVersion: 5.9.5

Bad with out pro, barely better with proIf you don't pay for pro it's useless, and if you want to use it on an iPhone and an iPad you have to buy pro on both. You can't even edit your collection on a device without pro. The website is as useful as a device without pro. It is just a cumbersome and slow list. The barcode scanner is a nice feature when it works. There is no tap to focus, so if the auto focus does not work you have to trick it. Manually database searching is increasingly inaccurate the older a game is. Though there are field for things like publisher, developer, release year, IGN score it does not pull anything in from online resources. Everything has to be entered manually by someone. It would also be nice to have the ability to add hardware..Sam48642Version: 5.0.9

Not for meCan't browse games can only search for specific games all I really wanted it for was to browse.AutobahnSkaterVersion: 4.9.1

GamesI had all my games on and now they just disappeared.Jarrett wolbaumVersion: 4.8.1

PooWhy do I have to buy this app again ... Ugh I want to give this app a negative star rating.Everyone took all the names!Version: 3.5.1

Boo bad appThis app is bad.Mahan MansoorVersion: 2.9.5

Frustating appThe app crashes 50% of the time and every update they put out seems to make things worst, the barcode camera scan used to work great, now they changed the size of it and its a real pain to try to scan a barcode, its faster to manually write everything..PattitoodilioVersion: 2.9.1

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