Microsoft OneDrive Customer ServiceMicrosoft Corporation

Microsoft OneDrive Customer Service

  1. Microsoft OneDrive Customer Service
  2. Microsoft OneDrive App Comments & Reviews (2026)

Microsoft OneDrive keeps your photos, videos, and files backed up, protected, synced, and accessible on all your devices. The OneDrive app lets you view and share OneDrive files, photos, and videos with friends and family. You can use the app to automatically back up your phone's photos and videos. Start with 5 GB of free cloud storage or upgrade to a Microsoft 365 subscription to get up to 1 TB.

Microsoft OneDrive Features:

Back up photos and videos
• Automatic photo and video backup when you turn on Camera Upload
• View photos and videos on your phone, computer, and web browser

File sharing and management
• Share files, photos, videos, and albums with friends and family
• Get notifications when a shared document is edited
• Set password-protected or expiring sharing links*
• Access entire folders on the app even when there is no internet connection*

Scan
• Scan and save documents, business cards, receipts, whiteboards, and more
• Mark up, sign, and send docs right from the OneDrive mobile app

Search
• Search docs by name or content

Security
• Personal Vault lets you protect your important files with identity verification
• Restore documents with version history on all files
• Ransomware detection and recovery*

Works with Microsoft Word, Excel, PowerPoint, OneNote, Outlook
• Back up, view, and save your Office documents.
• Use Microsoft Office apps to edit and collaborate in real time on Word, Excel, PowerPoint, and OneNote files stored in OneDrive.
• Edit documents offline and save them once you are back online

Upgrade to a Microsoft 365 Personal or Family subscription:
• 1TB of storage (1TB of storage per person for up to 6 people with the Family subscription)
• Access OneDrive premium features
• Get access to Word, Excel, PowerPoint, Outlook, and OneNote on iPad, iPhone, and iPod touch
• Install Word, Excel, PowerPoint, and Outlook on PCs or Macs.
• Bigger personal vault
• Keep your shared files, folders and photos more secure by giving others access for a limited period of time
• Ransomware detection and recovery
• Offline Folders: Stay productive and access entire folders even when there is no internet connection
• Increase your sharing limit and share 10x content per day with friends and family

You can also purchase additional cloud storage only, with a Microsoft 365 Basic subscription. This is enough cloud storage for 32,000 photos (9 MP JPEG photos) or 132,000 documents (.7 MB Office files).

To make an in-app purchase of a Microsoft 365 Basic, Microsoft 365 Personal, Microsoft 365 Family subscription: open the app, tap the Me tab, then tap Get More Storage or the Go Premium diamond icon.

Subscriptions begin at $1.99 a month in the US, and can vary by region. Microsoft 365 subscriptions purchased from the app will be charged to your Apple ID and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand.

To manage your subscriptions or to disable auto-renewal, after purchase, go to your Apple ID account settings. A subscription cannot be cancelled or refunded during the active subscription period.

Using this OneDrive app for work or school
For you to sign into your work or school account on OneDrive, your organization needs to have a qualifying OneDrive, SharePoint Online or Microsoft 365 business subscription plan.

Privacy
This app is provided by Microsoft. Data provided through the use of this store and this app may be accessible to Microsoft and transferred to, stored, and processed in the United States or any other country where Microsoft or its affiliates maintain facilities.

Privacy Policy: https://go.microsoft.com/fwlink/?LinkID=507539.
Terms of Use: https://go.microsoft.com/fwlink/p/?LinkID=246338.
Consumer Health Data Privacy Policy: https://go.microsoft.com/fwlink/?linkid=2259814.

*Requires Microsoft 365 Personal or Family subscription

Microsoft OneDrive App Comments & Reviews

Microsoft OneDrive Positive Reviews

Worth itOffice 365 is worth the time and money, I remember prior to finding this app I tried to find alternatives and every app I found there were things I did not like. I kept looking and looking and one day I decided to try office 365 and I’m glad I did this package has literally everything you need and it has replaced all of my old heavy usage apps. The most important point in witch I feel this app is worth it is that this frees you from apples ecosystem, I now can work on my IPad and IPhone and use my Microsoft Laptop for work all within the same cloud service Flawlessly, Amazing !.Version: 10.29.6

GreatLove having important info at my finger tips.Version: 9.3.3

The update is very goodMicrosoft OneDrive has a few new stuff. It can recognize people, It can play videos instead of going close all the time, and it can play sideshow. Very good stuff to keep my pictures..Version: 16.26.3

Not badPretty good overall. Stores all my Word documents. Good job!.Version: 10.65

One flaw with photo tabPhoto tab will display any photos from your entire OneDrive... including project photos etc..Version: 12.9.6

PDF EDITOROMG... Microsoft... you broke the OneDrive PDF editor. Please put it back to the way it was. The new ribbon and more specifically the pen function is horrible doesn’t work properly. When you draw something and then move around the drawing rotates. I am so frustrated....! Please fix it... I love the one drive PDF app and I want to continue using it. iPad Pro version. Help.Version: 10.37.1

Thank youI truly love and appreciate everything you do.Version: 16.9.4

Replaces a lotReplaces Google drive a lot better.Version: 16.7.3

👍👌Works well Good for quickly getting “private” photos off your devices 👀.Version: 15.26.3

Mise à jourDepuis la dernière mise à jour, l’application est tellement lente que je suis incapable d’ouvrir mes documents. C’est vraiment désagréable puisque j’utilise OneDrive à tous les jours, que ce soit au travail ou à la maison..Version: 16.4.5

Constant Sync issuesForced to use it since we are on Microsoft 365. But the phone app is constantly breaking and not syncing properly. The search function is awful and not user friendly. The app in general has a lot of glitches and issues.Version: 16.4.5

Used to be amazing…Super convenient app, amazing for on the fly document archiving right on your phone, but they changed one small thing that makes a significant impact on the convenience and efficiency… you can no longer name your scans/files before saving them within your various folders. It basically adds an additional step to go in after the fact, find the file and then rename it manually. Before the latest update, this was not an issue. Please update the app to allow file names at the time of scanning!.Version: 16.4.5

OneDrive is good valueIt never deletes my files unless I say, doesn’t change timestamps on my documents and others..Version: 15.8.2

Love itGreat to have access to all my important stuff on my tablet and phone. Side note…The “shake to send feedback” feature is obnoxious but at least you can turn it off. I’m using a mobile device guys it’s going to shake constantly. What a dumb feature..Version: 13.38.9

Say goodbye to paying for iCloud storage!If you’re paying for iCloud storage, you might as well get a MS365 subscription with all those useful applications… and have access to 6 TB of space. And what’s more? No more wasted space from duplicate photos shared amongst family. OneDrive auto uploads from your iPhone photos and anyone logged into your MS account gets instant access! Word! You’ll Excel as OneDrive PowerPoints Publishing your photos for all to Access!.Version: 12.65

Can be betterNeeds a empty recycling bin button instead of having to manually select every item in the recycle bin to delete.Version: 13.9

WonderfulI really appreciate Microsoft’s One Drive as it allows me to access ALL my files from ANYWHERE. Fantastic..Version: 12.58

Very useful and reliableFor those who using the Windows OS on their desktop, laptop or other device, this service allows users to add files and folders and make them available on any other device(s) with this app installed. Folders can have multiple levels of sub-folders without issue. The number of files in a folder is only limited by the size of the drive space you have. If you store pictures in multiple folders on your OneDrive, the app can show them in a "Photos" folder. This works much like Apple's Photos app by grouping images by date and categorizing them by place and content. A can't speak to the efficacy of this part of the app as it's not something that I use. I have used OneDrive (and the same app with previous names) for about a decade. There have been issues as with all apps, but glitches are few and soon fixed..Version: 12.63

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 18.3.3