Microsoft OneDrive Customer Service

Microsoft OneDrive Positive Reviews

I’m really liking the whole windows familyThis was not easy for me to do,Meaning going from Google/Android I slowly started by getting a iOS phone and new cell phone co.,and I’m so glad I did so far!! Now I’m finding myself rushing over to my laptop! I love to take pictures and create videos and if you guys and gals over at windows/Microsoft (I think,lol) plan on making updates for its clipchamp or whatever is better(not that it needs it) hopefully by then I’ll know what I’m doing I’m really excited to learn how to do more due to your user friendly features and terms! You guys are No nonsense and Professional(unlike some other companies)& the online support folks are actually REAL people!! Thanks for the opportunity(thank you see what I mean lol)to express myself and I plan on making the complete switch over with my iOS phone!!(if I could only find a cell phone company that is reliable enough sooner)sorry for this long review I had to at least expressed my gratitude for this opportunity!!!!.WickedrichcoreythtgeminiVersion: 14.17.3

The Best For Online Storage and Sync FilesI can’t praise enough OneDrive. I had been using it since the SkyDrive days. Those days were storage heaven. I was able to rack up to 50 gigabytes of free storage. Well, OneDrive came to life and changed things. Some improved and some got canned like the amount of free storage. That is the only reason it I take one star from it. The good stuff it’s what in my opinion, makes OneDrive the number one app for online storage. Easy to sync files across Windows PC and IOS mobile devices. The integration of OneDrive with Windows Personal files can be somehow problematic since by default makes OneDrive upload everything you put on those folders. If you don’t want every file on those folders getting uploaded and take precious space just change the settings on Windows to stop OneDrive to upload the content on those folders. I found less complicated to just create a new folder on the system Desktop and name it “My OneDrive” then create sub-folders for E-books, Pictures, spreadsheets and so on... then drop there everything I want to sync across mobile devices. That way I have more control over what goes into One Drive instead of letting Windows do it for me. Also makes me be more organized with the content I own..Kedna78Version: 11.0

Good but needs to be MUCH betterIt does what it needs to in terms of cloud storage on the iPad. It’s best if you have an office 365 subscription so that you get the 1TB of storage, which is great for me because it allows me to store all my files easily. It could be A LOT BETTER though. First, it does have files app integration which for some reason only allows you to copy files from the iPad to OneDrive, not to simply move them. Second, they say it has multi window support for iPadOS 13 but not really. Each time you try to add another window, you get an error message saying that you can only open a file in another window, not another file browser. Also you are very limited in terms of sort and view options, you can only view files in a list or as icons. When viewing photos and videos with the icon view, you can’t see the file name and can only do so by clicking the info button for each individual file. It would be much better if you had other view options like some sort of cover flow type view or something else. Also, the scan option is nice but it would be really nice if it had an option to scan book/textbook pages..JP MearsVersion: 11.29.8

Saves my data and my life, I mean workOneDrive automatically backs up my photos, my programming, my Photoshop images, my Excel programmed sheets, my entire portfolio. We pay the $9.99 a month for Office family and we each get a terabyte in backup to our OneDrive and five accounts. This way I can bring my work with me anywhere and either keep working on it or show off my progress to friends or prospective volunteer opportunities. For the more normal person (not a nerd) after you take some photos make sure to open OneDrive to backup to the cloud, and then your home computer; then easily accessed from any device anywhere. There are a lot of data backup programs out there but most aren’t cheap, but for a terabyte for $7.99 or $9.99 (single account Office 365 and family account Office 365 respectively) which comes with Word, Excel, PowerPoint, plenty of other software for anyone. Even without a 365 account, it’s worth using even if to keep your photos safe at home and on the go. Also I’m not a bot or paid advertiser, I just feel like of the options, Microsoft isn’t as evil as most big tech companies, but they’ve been around since I started using pc computers in 1988, so they’re unlikely to go anywhere soon, so your data is safer than some others whom I discovered had corrupted my irreplaceable photos on the cloud when my computer died. At least Microsoft knows how to keep software backed up reliably. Just make sure to open OneDrive to save your photos..Cyflwr DienwVersion: 13.35.7

Amazing ApplicationI researched multiple applications to back up all my devices ie phones, lap tops, and desktops. I took the time to compare each detail between all the options available. Given the amount of storage needed and price I chose to go with OneDrive and it was the best decision. I was able to back up information on all my devices and coincidently a few weeks after my Mac book of 12+ years gave me the black screen of death. What would have been a devastating moment of photos and documents that would have been lost turned into a humorous moment knowing nothing was lost aside from the 12+ year old laptop. I was so grateful I had backed up everything to OneDrive because I didn’t loose anything nor did I have to go through the trouble of paying someone to retrieve the data I would have lost. It was all already saved to OneDrive which I can access from anywhere on any device. Do yourself a favor and bite the bullet and get OneDrive! You can thank me later..ElenageveneVersion: 12.1.2

Saving to OneDrive is now a painUPDATE: still don't have integration in Save to Files, but I'll give back a couple of stars because I can save to both OneDrive accounts Using the OneDrive option out of the Share menu. This method seems more reliable than Save to Files, so some improvement there and not looking back. The method to switch accounts is a little counter-intuitive, but it's definitely there - just took a minute for this impatient reviewer to find it. Still wish I could save directly to SharePoint - that would get the app to 5 stars. Both app and iOS updates recently installed. Had slightly flaky results from "Save to Files" function, but could manage last week to save to either Personal or Work OneDrive accounts. Now, not so much. No OneDrive entries in Save to Files. If I share and select OneDrive, oy the personal account is accessible. Please fix support for Save to Files so that I can reliably copy images, attachments, etc. to OneDrive, OneDrive for Business and connected SharePoint sites. This is basic expected functionality in a cloud storage access app..NicksOtherNameVersion: 11.46.12

Good but frustratingOneDrive is my go-to cloud storage system, allowing me to store all of my files online and share them easily among my various devices (PC, iPad and iPhone). My Office 365 subscription gives me 1 TB of storage, more than enough for my needs. The IOS OneDrive app does a good job displaying your files and folders and lets you easily navigate between them. It works especially well with the Office apps, auto-saving your files as you work with them. Two major complaints about the app: 1) If I navigate to a nested folder within my OneDrive folder, switch to a different app and then return to the OneDrive app, it often “resets” to its root folder, forcing me to re-navigate to where I was. This is even more frustrating if I’m viewing one of my files (e.g., a PDF file) within OneDrive. Upon return to OneDrive from another app, the file is closed and I’m back at the root folder, forcing me to reopen the file I was viewing. I have a feeling this is due to limited memory space, but just dumping me out of my current context seems a poor way of handing the memory restriction. 2) OneDrive is not well integrated with IOS or other apps. For example, if I want to save an online PDF file I find while using one of the browser apps (Safari, Chrome, etc.), there’s an option to save it to DropBox but not to OneDrive. I usually end up having to save the file to Dropbox, import it to the Adobe Reader app, save it to OneDrive from there, and delete the copy on Dropbox..PrlabaVersion: 12.35

AccessibilityI like One Drive a lot. However, when it’s icon comes up as an option to send or save something into it, it does not provide me an option to create a new folder or to select the folder I would want to send or save my file in. Yes, I can do save it that way but I have to go to “Save to Files” first, then select it as an option - an additional 2 or 3 steps more. Also, if I create a new folder, I am unable to paste a copied set of text into it - I am only allowed to save a file or graphics into it. Apple’s iCloud storage allows me to do all that. Unless you upgrade to include those plus other features more, users like myself would be inclined to eventually move most of our storage to Apple’s iCloud - which is also cheaper than your monthly subscription. This is just a suggestion that you hopefully will take into consideration. I love your Office Suite - it’s the only one that keeps me using One Drive..Wuest2Version: 11.43

Wonderful to use & frustrating to understandOnce I started using OneDrive to access my files on multiple devices, I was very satisfied and happy. This has been extremely helpful for me, and for sharing files with others. My frustration is trying to make sense of using OneDrive. It is not very user friendly on instructions. I had to cut files from my primary folders on my computer and paste them in folders on my desktop (or anywhere else), because I could not get the system to only save the files I wanted. You’re supposed to be able to choose which files go to OneDrive, but I still can’t get the system to do that so things like pictures and PDFs, which take a lot of space, have been moved out of My Pictures and My Documents. If you can make sense of how that works, you’ll probably fall in love with this for being able to access files. If you’re concerned about losing files, you can save them directly to OneDrive, as compared to having it on your computer. Good luck and enjoy..LeetahCammyVersion: 10.58

Lacking one great featureGreat cloud app, from someone who used to FTP to private webspace for the same purpose, before there was a 'cloud' idea in the business world. I like it so much I pay the fee to have extra space. Something I greatly miss from those days is the option to single-file upload, making one file wait to be completed so I can exercise my full bandwidth to one file at a time, so I can get to work on it the quickest, instead of waiting for 5 files to upload simultaneously and spreading the bandwidth across them and making them all be received at fractions of the time. There appears to be no option to make the queue upload one at a time, as most FTP programs let you do if you wanted.. once this app offers that feature, it will get my full 5 stars. I don't care if you personally think it's less efficient; that's why it would be an option to toggle if you wanted. Otherwise, this is my fav FTP style app 🥰.ThehomelandVersion: 14.13.2

Excellent As ALWAYSHave been using for way over ten years. At first on my laptop because that’s mainly where I worked from. Now, of course most things are done on my iPad or phone, and I have never, not one single time had anything lost or gone wrong. If you lose something, look in the recycle bin, which keeps documents for 30 days for instant retrieval. Also, restart your phone, delete the app and reinstall. I’ve never had to do this and docs saved to OneDrive from my iPhone are always readily available when I work on laptop or pad. Or, login from any device in the world and there you have all of your files. So simple. I can’t imagine the negative reviews unless people have just never given it a fair shot, because the probability of me NEVER having a problem, I bet I could fix all the one star reviews with a single device restart..ManDown1130Version: 13.26

Great for groups working togetherI actually moved from a Windows phone quite a few years ago and brought this with me. I and most if my family use it on our computers and phones so we can share important information and ideas about upcoming events! I also keep memory notes to myself in various sections which I can share or not as I choose. Great product. It’s gotten much top heavier over the years. It started as a very stramlined note taker that allowed one drive storage and sharing. Loved that! Not so sure I like all the enhancements. And the missing star is also because sometime recently, I assume in an update, or it may be linked to my change on my iPhone to larger type since I am sight impaired? It now doesn’t show a text cursor, and if you hit backspace delete the display jumps quickly to the top if the note and back down before letting you proceed. It’s dizzying and nauseating to say the least. A good product, but getting retired if I need to do much editing..SProwettVersion: 10.77.15

Sharing functionality and storage is seamless but app is not mature enoughOur digital health company just transitioned to OneDrive from Box for cloud storage. We spend a ton of time in the field, so having access to user guides, service docs on-the-go is critical. Amongst a vast library of languages and complex product lines, finding the right document at the right time can be difficult with the OneDrive app currently. The length of the title of documents displayed in the app is very short. It makes it impossible to differentiate different document by revision number and language (short of opening up multiple documents and waiting for them to download over a weak Guest hospital wifi connection). -Wish this app took after the Box app, that reveals longer titles when the iPhone is in landscape mode. -need a way to see the FULL title of a document -There also needs to be a way to view the Another critical feature missing is “View Containing Folder” of a document found using the search bar..Emmanuel NùñezVersion: 12.61.1

ALL WAS LOST!!!So I recently had my phone stolen. I originally thought I had backed up my phone and all the pictures. However, that was not to case . Thanks to oneDrive I was able to recover not only the photos that I had on my cell phone at that time I was also able to see that I had pictures on OneDrive from years ago that I want to. That was Lost. It was such a shock and such a amazing thing to happen out of such a bad situation I’d like to think OneDrive from the bottom of my heart, you have no idea how much does pictures I had never known was backed up meant to me. My mother passed away recently and there were over 50 pictures of me and her backed up through OneDrive, and that’s just something that honestly is priceless to me. This is an amazing app. I give it 100 stars if I could. Thank you for making my memories last forever..ALL WAS LOSTVersion: 14.1.1

Overall good but...As a user who uses Windows desktop computers and Microsoft office, but also has an iPad and an iPhone, this has been a godsend, however in the update process critical features frequently become broken. Password-protected Microsoft office files can not be opened on OneDrive in iOS, but can on Windows platforms. Unfortunately, when OneDrive is installed, it prohibits launching of a file via the browser based app A workaround to the problem of password-protected documents is using the iOS version of the Microsoft Office app on the iPhone, however iPad users cannot use it unless they have an active subscription to Office 365 because there is a screen size limit for the free version prohibiting use on the iPad. Hoping they fix the broken inability to decrypt/open password-protected file via the iOS OneDrive app. Has been broken for a while now 🙁 UPDATE January 27, 2021: since iOS was updated to version 14.4, this problem is resolved..Keith in TucsonVersion: 12.14

One Drive using Basic and 365Who am I to say anything. I’ll say it anyway because of seeing something that I feel All Apps and Corporations either can’t see for 2 reasons: #1 don’t care #2 could careless. I think it's great needing to be shaken twice to start collecting feedback! How long does the device have to be shook or what kind of shake when shaking. Now what about working next on when the User selects to not send Feedback when shaking it will do that regardless if rattled and shaken it will stay Off. Staying Off means it does not turn itself back On like it does on both my Apple iPad and Samsung Tab A. I, so I think it should be by DEFAULT No device should ever send anything. Nothing What So Ever to ANYONE AT ANYTIME WITHOUT THE PERMISSION EVERY TIME BY THE USER MORE SO THE OWNER OF THE DEVICE! Then again I am no one so who am I to say anything in the world of Technology….1GreatDane1MrG_DamnVersion: 15.3.2

Great App for Saving Everything!This works great for saving everything- documents, pictures, downloads, and videos. It can be set up to upload automatically as you take pictures or videos. It saves things in their own file folders by dates, making it easier to find what your looking for. It saves information about the pictures, videos, and files. I have a 1T so I have more than enough room for anything. You can delete items and if you accidentally delete something you can find it in the trash file & recover it if you need too. I’ve never had any problems with it. I can also access it from any device using the app or the website. This is a great thing to have. Never worry about loosing anything from a virus on computer/laptop/phone because this can be accessed in many ways..ReazorsharpVersion: 10.73.7

Needs more capabilities for multitasking (iPadOS 14)My review is based on my usage and use cases, which is mostly using iPad as productivity and office machine, specifically the most two apps I am using are MS Outlook and MS OneDrive, aside from the many useful features the OneDrive has that makes my daily work more fun and easy, but it still need bug fixes and improvements to support the new iPadOS features! Like for instance if I need to save attachment from outlook (for example PDF file), I can’t simply drag from Outlook and drop it to OneDrive (although it works vice versa!), I have to select file by file save it through a long processes (Peres and hold the attached net, select the destination and click save) and this should repeat for every file I want to save, I can not select all files in specific email and save them in one processes, I have to do that one by one! Drag and drop feature could have solved all these challenge. Please update OneDrive to be compatible with new iPadOS 14 features..Ahmed Kh. GoranVersion: 12.2.1

HorribleThis is the worst app ever and Microsoft is horrible as well. There is no way you can get to live support to answer any questions and the app is totally not user-friendly. I have been trying to figure out a way to empty my recycle bin without manually deleting every single of my hundreds of files that I want to delete to free up storage space and it never happens. I was forced to buy extra storage and yet I still can’t download things or view files. I am totally disgusted with both Microsoft and especially this particular app. Even when I try to type in on a customer support live chat page, nothing happens and my screen is frozen. I cannot express more how disappointed I am in this app and I don’t really understand how Microsoft cannot be ashamed of it..Polishchick4Version: 12.10

Good but More Potential to Fill Capability GapsA great start and is stable. A few items to note are that while it supports the Personal Vault storage, you cannot edit files stored there within their native apps like Excel etc. you have to move the files out of the vault to edit! It kind of defeats the purpose as it is then only useful to store legacy items vs. sensitive files you use routinely. If this can be enhanced to allow for editing of files in personal Vault it would be fantastic! The user interface is also a bit clunky. It does not allow you to default the view to more traditional list type views, instead it always opens to a screen with large folders that have the file names cut off. There is Lao no ability to sort by name, date etc. Small enhancements like this could make the app ideal but the Personal Vault item above is key, a. Great feature that is largely unusable for current files. Please consider this enhancement!.Craig's iTunes AccountVersion: 12.14

Good App/OneSimpleProblemI gives this a 4 star because if one simple problem. I can’t save my videos. I can save my photos but not my videos. And I can’t edit my videos when I can’t save them. This app is really good for storage. You get extra free storage which can be pretty useful if you don’t have any storage on your pc or no more storage in your photos for phone. And when your saving something it downloads it in a instance. When your transferring data, it only takes a minute or 2. It’s basically icloud but better and you can create albums to organize your photos and videos so you don’t have e to go through them all. This app has saved me multiple times in terms of finding my card number when I needed it since I put everything into a album. You should download this app but please fix the not being able to save videos to your photos.Prince_The_OGVersion: 12.21

Happy until nowHave had a great experience with OD when I got a windows phone 6 or 7 years ago. I’ve since moved to an iPhone and was not impressed by iCloud so I stuck with trusty OD until the latest update on the iOS app. Total brain fart by whoever launched this without Beta-Testing. I was in a DO NOT DISTURB meeting when my phone began sounding off in my pocket. Strange because I have notifications completely turned off on all apps. What could have happened you ask? Well this morning I allowed my phone to update the 7 updates that showed up on the App Store, not sure why my notifications would reset in an update but they clearly did and now I have an extremely upset client and a boss with a scowl that would sour milk at 50 paces. Bad form MS, bad form!.Mingmong36Version: 11.21.8

Takes up too much storage on my iPhone.The OneDrive app works as expected by uploading my photos to OneDrive so that I can view them on my pc. The only major problem with the app is the amount of storage it takes up on my iPhone. I wish that Microsoft would update the app to give users the option to delete photos from the iPhone’s physical storage once they have been uploaded to OneDrive. This would make OneDrive treat photo uploads more like how google and Apple treat them. I have contacted Microsoft support for solutions but had no success so far. They told me to flip a switch in the settings app that signs you out of all your Microsoft accounts that you have signed into on the OneDrive app. This slightly reduced the amount of storage that the app takes up on my iPhone, but there is still over 1 gigabyte of “documents and data” on my phone that belongs to the OneDrive app..46673337Version: 13.36.13

Only Organizes New UploadsThe September 23, 2018 update says it is now organizing my camera roll folder by year and month. This is a great idea. This would be a better idea if it also organized the zillions of photos and videos in my camera roll that are not included because they were uploaded before the update. So unless this feature is gonna big to be included then please include the option to disable automatically sorting new photos and videos into folders like the website version of OneDrive has allowed for a few weeks now. I don’t want half of my camera roll organized and he other half a bloody mess, it’s all or nothing. If that feature is not going to be included then please also rerun the option of scrolling the button on the right up and down and automatically listing which month and year the photos and videos are from so I can still find stuff..Zhugedai12Version: 10.33.6

Intuitive Digital Document Storage DriveVery easy to learn, visually offers 3 different screen view of your files - my favorite is the one where you see folder icons (although I wonder if there a way to add color options for each folder, and then maybe digital sticky notes to mark important documents of different sizes and various color palettes) appeals to a different type of person, I love the file folder icon layout very grateful! Taught several realtor benefit of using OneDrive and they caught on quickly, so thank you very much. Also can you please add a system that alerts each agent of important deadlines? And finally could we make it so you can take certain files out of a folder and add the removed to broader group? Y’all have created wonderful software!.Stellar parallaxVersion: 10.68

Useful but Why Does it Need Location Services ContinuouslyThis app is very useful for back up in the sinking between your iPhone and other devices. I have turned on photo upload in the background but it doesn’t really work very well unless you have location services turned on all the time which eats up battery life. There is no good reason to need location services all the time just to upload photos. Plus uploading of large videos often hangs or stalls because of this. Other than that it’s a useful app but they need to really fix this. UPDATE: I understand the background services that require you to turn on location ask the time is an iOS issue. But I often get one our more pictures in photos that just won’t upload. I have to restart my phone sometimes to get it to upload. Forcing the app closed or turning off connection doesn’t work..KevinPurcellVersion: 11.10.4

Good but needs improvementThis app has some nice points, such as being able to annotate pdfs and looking through files. However, there is a crucial error that is detrimental. Once an edit is made to a pdf, and I exit out of the pdf, the edit is saved automatically. This is bad because sometimes I don’t intend to make edits, and changes are accidental. Moreover, there is no undo action for accidentally moving annotations made through iBooks to a pdf, so that change will forever be saved and propagated to oneDrive. Thus, automatic saving must be disabled and there should be a prompt for saving when exiting a pdf. Another possible improvement is to have a sidebar tree viewer for the file system, and also the pdf annotation pen tool should be changed to be smoother like in the onenote tool. Otherwise, this app is great, but the automatic saving is really bad..DlqjcospVersion: 12.57

Used to be goodI have been using Onedrive for a few months now (1TB). Everything used to work really nice. It was nice to have everything from my Xbox One, PC, and phone all synced up. FIXED -*Since I have upgraded my phone from an iPhone 6S to and iPhone X, I have been having crashing issues. I’ll start the app and it will load just fine. After a moment or two the app will freeze up and crash. I went to the MS troubleshooting page. It says to delete the app, restart the phone, and then redownload the app. I did all the steps. Still having the same issues. I’ll give the developer a week or so to come up with a solution, if there isn’t one in a timely manner, I will be canceling my subscription, and move onto another cloud service. If the app is fixed, I will review and edit my rating. Until then it’s a 1 Star. - FIXED Pros: Nice syncing for all of your devices. Pricing is not bad for the amount of storage you get. Cons: You can’t have more than one personal account synced. I’d like to be able to have my wife back up her phone to my storage, so that I wouldn’t need to purchase an entire cloud service for her. App is currently not usable, crashes upon start up..VanbushiVersion: 9.8.15

I lost features because of their updateI have used this for years and WAS happy. Recently they did an update and it removed my folder that allowed me to search my pictures by type and gps location. Now this app is just a folder of non organized or searchable images. This went from a great tool to a lame tool. I have sent several emails to Microsoft and the response was “we don’t know what happened” “we don’t know if it will be fixed”. If it isn’t restored I’m not going to renew my subscription. I purchased this because of the features, they shouldn’t take features away. When a company sells you a service and then doesn’t provide those services they are in breach of the purchase agreement..LeafjammerVersion: 12.1.2

Great... but drives me nutsI love that OneDrive let’s me access all my files and I can essentially pass off or work on documents anywhere. This isn’t especially noteworthy in the age of Dropbox and GoogleDrive, but not having to drag and drop is nice. The trade off is that I always seem to have a little red notification circle or whatever it is on the app. This drives me absolutely crazy. I went so far as to open every document and move all my pictures out... still can’t make this stupid red circle with a “1” on it disappear from the app icon. I have opened every menu option in the app, uninstalled it, reinstalled it... that stupid little circle just comes back right away. If this doesn’t bother you, then the app is no worse than any other cloud app, just slightly better than Dropbox (which I barely used, so take that with a grain of salt) and GoogleDrive because all your stuff saves automatically and unlike GoogleDrive it doesn’t try to default to crap google productivity freeware. It is loads better than iCloud Drive because your files are viewable instantly. With iCloud Drive I would save a new file into the drive and it would often take hours before I could see it on my phone app unless I restarted my phone..RcmustainVersion: 11.45.3

After the biggest update, it doesn’t keep pictures or videos in orderI’m using a iPhone 6. I would always use this app to double backup my photos and other items I needed. Back then it use to be all in order. Didn’t need to scramble around to look for the picture or video. It would be in corespondent to the iPhones photo album. Now it’s just all over the place. I can have some pictures in order but some will be just not in the right spot. Making me scratch my head saying; did I really take it this date? Even as a OneDrive Premium customer, this has been going on for about 2-3 months now. I would hope that they bring this back. It works as it’s supposed to. Don’t get me wrong, but actually finding what I’m looking for at the time it’s supposed to be there. Not diving into a old box of photos figuring out when I took the picture. I miss that feature..Toxy24Version: 10.33.5

Worth itOffice 365 is worth the time and money, I remember prior to finding this app I tried to find alternatives and every app I found there were things I did not like. I kept looking and looking and one day I decided to try office 365 and I’m glad I did this package has literally everything you need and it has replaced all of my old heavy usage apps. The most important point in witch I feel this app is worth it is that this frees you from apples ecosystem, I now can work on my IPad and IPhone and use my Microsoft Laptop for work all within the same cloud service Flawlessly, Amazing !.Lookey7000Version: 10.29.6

GreatLove having important info at my finger tips.BallilaVersion: 9.3.3

Love itGreat to have access to all my important stuff on my tablet and phone. Side note…The “shake to send feedback” feature is obnoxious but at least you can turn it off. I’m using a mobile device guys it’s going to shake constantly. What a dumb feature..BatfishBettyVersion: 13.38.9

Not badPretty good overall. Stores all my Word documents. Good job!.Mitchell SteinVersion: 10.65

One flaw with photo tabPhoto tab will display any photos from your entire OneDrive... including project photos etc..TinyMitoVersion: 12.9.6

PDF EDITOROMG... Microsoft... you broke the OneDrive PDF editor. Please put it back to the way it was. The new ribbon and more specifically the pen function is horrible doesn’t work properly. When you draw something and then move around the drawing rotates. I am so frustrated....! Please fix it... I love the one drive PDF app and I want to continue using it. iPad Pro version. Help.Magic@workVersion: 10.37.1

Say goodbye to paying for iCloud storage!If you’re paying for iCloud storage, you might as well get a MS365 subscription with all those useful applications… and have access to 6 TB of space. And what’s more? No more wasted space from duplicate photos shared amongst family. OneDrive auto uploads from your iPhone photos and anyone logged into your MS account gets instant access! Word! You’ll Excel as OneDrive PowerPoints Publishing your photos for all to Access!.SoclivesVersion: 12.65

Can be betterNeeds a empty recycling bin button instead of having to manually select every item in the recycle bin to delete.SimulatorgamingVersion: 13.9

WonderfulI really appreciate Microsoft’s One Drive as it allows me to access ALL my files from ANYWHERE. Fantastic..JackMailhotVersion: 12.58

Very useful and reliableFor those who using the Windows OS on their desktop, laptop or other device, this service allows users to add files and folders and make them available on any other device(s) with this app installed. Folders can have multiple levels of sub-folders without issue. The number of files in a folder is only limited by the size of the drive space you have. If you store pictures in multiple folders on your OneDrive, the app can show them in a "Photos" folder. This works much like Apple's Photos app by grouping images by date and categorizing them by place and content. A can't speak to the efficacy of this part of the app as it's not something that I use. I have used OneDrive (and the same app with previous names) for about a decade. There have been issues as with all apps, but glitches are few and soon fixed..CdnBookLoverVersion: 12.63

ScaryOneDrive has deleted info or not updated as expected..ItsagagVersion: 12.59.3

!!!!!!!Twice one the same document, I’m writing my notes when all of a sudden the app just closes on its own AND DOESNT SAVE MY NOTES. WHAT THE HELL. NOW I HAVE TO REWRITE EVERYTHING AGAIN. DO SOMETHING ABOUT IT..LynezzzzzzVersion: 12.57

Great appThis is a great app. The sync is epic. It would be better if you could improve handwriting in PDFs, like Apple Pencil double tap and stoked..Weird name hard to findVersion: 12.46

Works wellNeed access to my OneDrive from my iPhone. simple!.Foobar69Version: 12.46

OneDriveOneDrive has been a positive experience for me. Being on a cloud,it protects against hackers and carries my loads of hymns to anywhere there is WIFI. I can use on Google as well as Microsoft and its flexibility is very precious. Being lit already,it prevents me from carrying a flashlight when darkness is part of a celebration. Right now it suits my purpose for having an iPad and I am thankful to OneDrive not to have to carry weighty tomes of hymns..Novy30Version: 10.63

DossiersJe compte sur one drive pour la synchronisation de mes dossiers Moins perte de temps.SmidgeletteVersion: 10.62.1

Awesome Cloud AppUnless you are some kind of rocket scientist or grad student at Oxford you simply can’t find a simpler more compatible app out there. If you have been a Microsoft user since day one like millions of us why use any other app period. I’m sure other apps have specific skill sets for specific purposes but for an all around compatible uncomplicated cheap cloud storage app for photos, document, spreadsheets, books and so on and so on this is your app. Jim among the very first (22 years) MSN/ Hotmail user.JwasylqueVersion: 10.49.6

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 15.10.3

Microsoft OneDrive Negative Reviews

Never again!I’ve always loved anything with the Microsoft name. I found OneDrive a while back.. A great price for the amount of storage (1 TB) I was sure I wouldn’t fill up, as I had others. I had a couple of issues along the way, but nothing that couldn’t be resolved in a decent amount of time. I had no doubts that Microsoft would keep my personal information secure, as they always have. Unfortunately, I found myself in a situation, where I needed to be able to access a few files, and send elsewhere. Even, after moving it from the “Personal Vault”, It wouldn’t even let me click it to take screenshot. I decided to move these few files to my iCloud, to avoid future issues with this. 5 1/2 hours later… I just started deleting all of my data…each and every file… and will be deleting the account. I do not have copies of the deleted information, as we experienced a horrible situation and lost everything. But, I absolutely refuse to deal with something that causes that much stress and anxiety. Keeping my information secure, is one thing. Keeping it from me, the paying user.. Is entirely another..Mystee DawnVersion: 13.29.2

Not the best imoI mainly use this app for gaming clips that I record and need to share on to my social media. I’ve tried really hard to like this app but it only gives you 5gb for the free package and then if you want more gb’s you have to upgrade and start paying 6.99 or more (can’t remember how much the last package is) every month. Imo to me that’s not worth it b/c I only use this for gaming clips to save onto my phone like I said. Even though I do have the extra space in my OneDrive, my clips seem to NEVER pop up in my folders even when I’m constantly deleting and moving it back over again to see if it will appear. I just find it very frustrating to have to deal with that especially when I still have space and idk, the app just seems to process really slow most times. If I could find a better and easier app for something like this, I’d uninstall this one in a heartbeat. Business wise I can’t speak my opinion on it if you’re specifically using it for that. I’m assuming if you upgrade to the “higher” packages you may have a better experience, I have no idea but I personally don’t like OneDrive at all.._kayyseaVersion: 11.13.5

BewareYour files will be moved. Most of the links any of your programs need will be lost. The 2 reasons I have seen: (1) when it moved a documents folder to online, it ran out of storage space. Only two of 5 subfolders were available online. Excel could not find the documents that were moved to a Temporary One Drive folder on my C:drive. Even as my computers Administrator, I was not allowed access to the documents! (2). Third party applications like Ultrafractal, Photofusion, Photoshop, Illustrator, ...etc. could not locate saved files or templates or albums! Trying to uninstall One Drive was a big mistake since they changed User permissions! The One Drive support team helped me recover my lost files and I can now recreate artwork, correct photographs, find formulas in my excel worksheets...etc. However, One Drive’s file relocations continue to haunt me as I discover other programs that are no longer linked to originating software. On a side note, now that France is taxing online service providers, maybe someone at Microsoft will see online service as the new source of income for local, state and federal that, no doubt, legislators will never give up trying to get their fair share of..DeTateVersion: 11.13.5

Power Users, this app isn’t for you.For the last two years I have submitted feedback and notices to the OneDrive team, sent a UserVoice, and posted in the r/OneDrive reddit. All ignored. Camera upload is broken. It works until it doesn’t, gets stuck on “setting things up” and flat out stalls on most videos/images. When it works, it’s nice. But that’s rare. I hate to be critical of the app, but this is beyond ridiculous. Camera upload is a critical feature that is surprising they haven’t spent more addressing. I’ve experienced problems with camera upload on iPad 2, iPhone 6, iPhone 6S, iPhone 7 and iOS 11, iOS 12, and the iOS 13 beta. I’ve had problems over fiber 1000mps upload connection and 4G LTE. The competitors (AMZN and GOOG) apps work perfectly fine. Please Microsoft, fix this app. Good luck streaming videos from OneDrive with you have greater than 1 TB of filled stored, 40,000+ files. The app just won’t load. Unfortunately this is the case for my account. No videos load and the overall performance is sluggish under heavy load of files. It can’t handle fast searches when you have libraries of >1,000 small files..TonygaglioVersion: 11.27

Can’t use it to judge — stuck on advertisement!I’m trying not to give Microsoft OneDrive a bad review, but I can’t use it to know if it’s worthwhile. Logging on, then scrolling through the pages quickly brings me to an advertisement for Premium OneDrive services, including a 7 day free trial to Microsoft Office 365. There is a little X in the upper right corner to cluck on and close the advertisement, but it doesn’t function! I can’t go backwards and I can’t go forward — unless I want to read the Terms of Service or Sign up for a monthly subscription! Finally, I gave up trying to delete the page which was preventing me from moving forward and actually using the app. I signed up for the Premium Service making a mental note to cancel my subscription before my 7 day trial expired and they started debuting me for $6.99 every month. The next time I opened the app I was confronted with same same advertisement, even though I had already signed up for it. BOTTOM LINE: Attention Microsoft! Either fix your ad so I can click out of it, or delete it from the OneDrive app!!! This doesn’t help me want to use Microsoft products!!!.Jcbroadbent_1961Version: 11.35

Great idea but….While this app is a great idea, it’s turned out to be more trouble than it’s worth. I can’t adjust the share to view instead of edit. And since OneDrive has not fixed the previous issues that I’ve contacted them about, it’s actually a useless tool on my phone. In order to share files for others to listen or read, they have to sign in to Microsoft even though I had the setting to anyone can view and they didn’t have to sign in. Others that I’ve shared to simply cannot listen to the recording. I’ve been told that it must be their internet but I can send the same recording from a different platform and they can play it or read it. So I have to go onto the web in order to share anything from OneDrive in hopes that the ones I share it with can actually open it and listen to it. So having it on my desktop or the app on my phone is not worth it as I have to go onto the web anyway to do anything and everything. So, a good idea, but not as yet user friendly..אלפי41Version: 14.21.7

VERY BROKENCame with a new pc I bought. It caused so many problems. Files being relocated or disappearing. Files becoming corrupted or unable to open. I uninstalled it and it wiped my pc clean of some very important files I can never get back. Even after logging online in or redownloading the program couldn’t bring my files back because it didn’t save any thing. I had projects that took months to build. Luckily I had other back ups but unfortunately I should have saved there too because this is very unreliable. I don’t have to start from scratch but have to rebuild my art digital art and mod projects I’ve been working on because this deleted the progress. Sadly my games that were not online lost all progress. My games and programs had to be reinstalled. I got rid of it for a while and have had zero problems since. No more disappearing or corrupted files. This app has done nothing but make me angry and frustrated. There are more reliable ways to save and back up available that don’t come with added problems. I will never use this again..Hanako_06Version: 14.8.4

Most basic tasks not workingI have two Onedrives, one for personal and one for another purpose that needs to be jeo separate. I this app I can only access one or the other by having to sign out and back in every single time. Microsoft Office apps on the other hand can juggle my two OneDrives in parallel no problem - how is that possible that the dedicated app is still not able to do that..?? Also, I can go to Share > Copy Link, and for a moment I get a notification that says "Anyone with this link can edit this item" - why is the less safe option of letting others change my files the default..? It should be Read-Only by default, and controlling it should be possible the moment I share, not in a separate second step via Details. But even then, I cannot Read-Only share a file anyone who has the link - my most common scenario. I can only edit-share with everyone, and read-only can only be shared with specific people - how stupid a design is that!?! [Update Fall 2021 - all above described issues unchanged. Ridiculous shortcomings.].ApfelmaennchenVersion: 12.50

OneDriveYou ask, so I answer. Definitely not enjoying OneDrive, because I always have to make sure and remember that there are never any photos stored in it. If I forget and inadvertently do have some photos left in OneDrive, intrusive Microsoft will never leave my photos alone, and will always create some galleries, folders, or other nonsense and keep annoying me with some monthly, weekly or daily memories. A “for you” folder will appear, or “on this day” will start flashing, and then I will waste hours trying to delete it. I have turned off all possible settings and notifications, but Microsoft has consistently ignored it and continues to come up with new intrusive ways to be flashing the photos that I do not want to constantly look at. I turned off the “for you” folder and it is back the next time I open OneDrive because I can only “hide it for now”, and not forever. The only way for me to stop Microsoft from messing with my photos is to remove them from OneDrive and to store them on my portable hard drive..YuropeanVersion: 14.1.1

UnreliableIf there’s anything you’d want most in a cloud storage/backup/sync service, it would be reliability. On that score, OneDrive fails in ways I’ve never experienced with Google Drive, Box or Dropbox (I use all 4). First, the iOS app constantly crashes. You open a directory to browse and it either crashes or fails to load. The bugs don’t stop there. Sort by date and for the most part it works, but there will be random files at the top (newest) that don’t belong, often more than a year old. Second, the app doesn’t sync in the background. You might think that you could use OneDrive instead of paying for iCloud to sync your photos. But with iCloud your photos always sync; no need to worry. With OneDrive you have to open the app to the photos tab before they sync. So all those great photos you took on vacation you thought were automatically syncing weren’t. Finally, the Windows PC version suffers from the same unreliability. Random files don’t sync, especially Microsoft Visio files. The app will pause itself without warning, something you’ll only find out days later when an important file is out of date. You’ll put the icon in your always-visible taskbar icons to make sure you’re warned of issues, and on the next upgrade it reverts to hiding in the extra icons pulldown. Most of the time OneDrive works. But when it doesn’t, it won’t be expected, it won’t warn you, and you’ll be as frustrated as I am..MDBoyzVersion: 10.59.4

More of a virus than an applicationThe amount of trouble one has to go through to completely remove one drive from a windows computer is insane. I’ve messed up an entire install of windows because if you don’t do it just right it leaves things broken. All I wanted to do was send my pictures from my phone to documents. 2 hours later……still fooling with one drive. This should be as simple as a checkbox….want one drive on your system? NO THANK YOU! Another hour later…..still resetting my pc because now it didn’t install correctly. All of this to remove one drive? Just so I can point my documents folder to the correct location. This application is a virus!!! If the only way for you to get people to use your product is to force them and make it almost impossible to stop….its shady business. What else should we expect though from Microsoft though right? It shouldn’t take over an hour turning off all the dumb, privacy invading, time wasting, BLOATWARE that comes with windows..84464,??)$Version: 15.3.2

Corruption to promote OfficeA while ago, OneDrive could open any Office documents directly from the app for the general purpose of viewing. During an update, they removed that feature and made you download Word, Excel, and PowerPoint to view it to promote these Office apps. This is seriously corrupt and I want OneDrive to be able to view documents without having to download other apps. I would still be fine with Office if they work nicely and smoothly. Office apps are buggy, glitchy and they have multiple errors that I hate, like automatically editing a Read Only word doc. I think Microsoft knows this and has the ability to fix it perfectly, but they are just toning down the app on iOS to make it feel worse than on Windows. Onedrive and the Office suite used to be pretty good and not buggy at all, but recent efforts have made them near unusable, with new interface and crappy scrolling. If Microsoft does not fix this ASAP, I will stop using Office and OneDrive on my iPhone and tell everyone of your dirty practices..The Way ClimaxVersion: 11.1.5

App use to be better overall but there’s new changes that I don’t likeBiggest issue now is that the tags feature is no longer available and any tags that were on the files you manually put and onedrive automatically put are gone so can’t even search through tags that already existed on the files before the change. Also a major change that make this once very good cloud app very convenient when searching other than tags was the ability to search by specific words through your document files and on photos and screen shots themselves which was a great feature but no longer works. I have been a 365 subscriber for several years but with those 2 features i just listed has made me start looking in to a different cloud service and app to store and backup my stuff. Hoping before I find a different cloud I like better that microsoft brings back those features so I won’t need to change to a different providers cloud that does have those features..JlrodjrVersion: 12.18.3

Very disappointed Especially when working with picturesI have purchased 365 Licenses for me and my family With which Microsoft offers one terabyte a onedrive, and I primarily use one drive to back up our pictures. I don’t usually write reviews but because I got very annoyed with one drive and it’s slow performance and many errors while managing pictures, I got fed up with it. Yes we have lot of pictures and duplicates, so I have been trying to consolidate them, but every time I try to do so, I get frustrated by onedrive’s perforamce. I try to select multiple file and delete. Not only it take a long time to refresh, and no my download upload internet speed is not slow , I have highest offered by bright House fiber optics. Too many times onedrive will freeze, that is she using a desktop, other it shuts down if I am using the app on my IPhone. Bottom line, I am disappointed the most because my expectations of a paid for MICROSOFT product to be close to perfect and this is exactly the opposite..SamS_GTUSAVersion: 10.28

Yikes, this isn’t rightI exceeded my storage, so I cannot even use my email, so I go to delete items and I get the error message “this can’t be deleted right now” and no matter what day or time you try it doesn’t work. So I guess free email is no longer a thing for me and I just have to pay? No thanks, nice try. And then when you ask for feedback there’s no send button. What is up with the bugs? Extremely frustrating from MS who already has annoyed me to wits end with the bugginess of Bing on Safari. The day MS Rewards ends I probably won’t touch another MS product in my life because several of your guys’ most crucial services have gone downhill for me in the past few years while other companies have strengthened in performance. But I’m willing to see improvement if only basic functionality would work without going online and having to search “what to do when basic thing X doesn’t work.” I just want it to work, it’s Microsoft for gosh sake..BeyondseltsVersion: 14.8.4

PhotosSo if you basically store photos here, wait for a few months and I guarantee some of your photos have been deleted without them notifying you your items have been deleted. I don’t just delete pictures without storing the pictures here in OneDrive. I had a family member that passed recently and I had pictures of us stored in one drive and going back to it, I could not find my pictures. Not in the recycling or in other folders. NO WHERE. And my sister had the same issues. She had pictures of my baby sister when she was younger and we were trying to make a collage for her in school for her project and we could not find the pictures. I know they were on OneDrive because we would go back and relive the memory on here and now our images are gone and we have no way of getting them back. I’m very upset because the pictures mean something to my family and OneDrive just deletes it like nothing..JakyyxeVersion: 10.70

Double dipping on storageI had downloaded offline content, about 7GB, not much. Turns out that after the last few updates, The OneDrive app doesn’t see the content and has to re-download the content again. This can be check my going to General-> iPhone/iPad Storage and looking for the OneDrive app. Clicking on each of the items previously downloaded brings up the circular bar that it’s downloading it. The purpose of offline content was so it could be available offline. This doesn’t help. At least if the info that was previously there is not going to be used, let the user know and wipe it out, that way we are aware and can download it in a place where WiFi is good, so when there’s the need to use it (in a Cell location where the signal is bad) at least we can have it available. Not sure if this is replacing the same content or just placing it as an addition download, in which case it’s double-dipping..__Richi__Version: 10.17

Improvements requiredLove what you have done in the past with this app but needs more work. Needs to have a way to show which folders or files I am sharing and have it show with who and a way to adjust acess levels or remove them from the shared folders or files. Also need the opetion to share files and folders like what I would do on you website but needs to be done in the app as well so we can be more predictive and can do more on each devise. Also can you also list all storage upgrade options so that if I need to buy more storage I can see all options and not just the next step up from what I have. Also make a videos tab so I can have all folder files listed in its own category so it would be easer and faster to acess those files in the app and do this to the website as well. Also need to add support of adding more than 1 personal onedrive account to the app as some of us need to separate personal filEs from ones belonging to a boys scout troop..Mikey T WardVersion: 11.40.2

If this isn’t hell, then I do not know what is.I can count on one hand the number of times that this app has worked smoothly and without errors. It is so unfortunate that it somehow weaseled its way into being a mainstay at my academic institution. Googling issues I have with the app shows me that I am not the only one, but also provides me with no help. I find myself having to do the most bass-ackwards things to even bring a LOW level of functionality to this and I would throw the whole thing in the trash if I didn’t have to use it to share information with my peers. Honestly, it seems like I fix one thing, and then something else goes wrong, and after fixing the second problem the first problem starts again or there is a new problem. THROW THIS ENTIRE APP IN THE GARBAGE. Again, I can not stress how terrible the support and functionality are for this, to the extent that I’m taking time to write this extremely negative review instead of working on projects that I need to be completing..ThrowOutTheAppVersion: 11.7

Latest change a mess!I have been using OneDrive because it was THE BEST for marking up PDFs. But with the recent update the markup tools were drastically reduced; what happened?!? Please fix!!!.Tawmis.Version: 10.37.1

Lost Annotation on PDFsThis app was (mostly) great until this weeks update. A moderate occurrence of crashes but saved work was always retrievable. The annotate button/options for PDFs seems to have been removed and Microsoft support has been appalling. I am a Bachelors student and have always used onedrive to store all my documents and to take in-class notes on all the lecture PDFs. Aside from the issue of the annotation feature being unavailable without prior notice, the responses from support have been unbelievably nonspecific. It is as if there is not a real person on the receiving end of my concerns and I am receiving replies from an automated bank of responses (ha. ha.). Very disappointed..Mildly frustratedVersion: 10.37.1

Spotlight SearchI don't understand why I am not able to see spotlight search results from OneDrive. Is this feature available with OneDrive?.NLightVersion: 9.3.3

This App is Spying on You!Once again Microsoft has no respect of it’s users privacy. This is a cloud backup solution, yet it’s asking for constant 24/7 GPS location data. This application has no business getting this information. Not only this is a flagrant breach of trust and violation of user privacy, this also drains the battery of my phone at an exponential speed..Jpdub3Version: 10.45.11

Support for highlighting using Apple Pencil is brokenTry using the Apple Pencil to highlight a PDF document. It won’t work properly and will start moving around where you place the tip of the Pencil. That’s a big disappointment for anyone that wants to use this for higher learning or at work. Also, doesn’t save the last page viewed when closing a PDF file. If you close a PDF file after reading up to page 20, close and reopen, it opens on page 1..DavyBoyWonderVersion: 9.4

Low QualityAbsolute trash, complete waste of time, what kind of major app doesn’t have a select all button ? Automatically uploads 800 photos maxes my storage and i have to delete them one by one ? Then again in my recycling bin. Big. Dookie..Tea••Version: 14.14.3

Sucks!!!Terrible!!! Makes several copies of pictures taking up space! Can’t upload to clean up my phone etc. Garbage!!!.🦧🐆🐕‍🦺Version: 13.45

UselessWon’t allow you to edit and save files in the app. Just view them. If you want to store pictures its fine but document management is severely lacking, even with Office installed.Jake737Version: 13.10.1

Never updates filesIt only shows the files I already had on my onedrive when I first opened the app, months ago. Everything that I have updated/added on another device since doesn’t appear. It’s just not there, I have tried to tell it to update, I am connected to the wifi and it just doesn’t update. Makes the whole app pretty useless..NaabeilleVersion: 13.10.1

Delete many selected pictures at onceI don’t want all my pictures taken during the day to be transferred to OneDrive. I need to be able to select a bunch and delete them. I don’t want every piece of garbage to be stored. Some of them I just need temporarily. Maybe it is possible to select many at the same time but it’s not easy to figure this out. So for now I delete them piece by piece and it is annoying..KaletrisVersion: 13.8.1

One DriveI hit on One Drive, but it only takes me to my latest photos! I’m thinking that it should take me to where the One Drive photos are located. Please help! Thanks!.DnxirnfVersion: 13.2.3

Storage is filled in days. Constantly having to delete to make more roomStorage is filled in days, Constantly having to delete to make more room 🙄 I miss when you used to be able to just send these pics & videos through email on the computer. Now they’ve made it so email can’t handle any sort of file without needing to use OneDrive 😑.OutspokenHeathenVersion: 13.1

Premium subscription to have files offline?Hard to believe someone thought it ok to make saving my files to my device a subscription based service. I may need to look for a different option this is just stupid. Microsoft has completely lost their connection with reality..RmacmurchieVersion: 12.59.3

Sometimes it works, most of the time it doesn’t.I use Mac/ Apple products. I create Excel spreadsheets for tracking my budget on my MacBook and have OneDrive and all of the other Microsoft apps, including Excel on my iPad and iPhone. The problem is, after making adjustments to the files on my MacBook and saving them they only sometimes reflect on my phone and iPad. I keep having to delete all files, add them again and sign out and back in on all devices. It’s incredibly annoying and starting to become obvious it isn’t worth the cost..DruC79Version: 12.57

Won't open on iPhone XSTried reinstalling multiple times, reset phone and the app still won't open. I click on the app and I get the blue cloud logo pop up as if the app is going to load and then just crashes..Jamezwhite_Version: 12.55

No option to copy or duplicate filesThis is supposed to allow file management in OneDrive but I don’t see any option to copy I only see an option to move a file . This does not make any sense. This is basic functionality that must be included..BkapnacVersion: 12.51.6

Has a bugI decided to forgo photo stream once and for all as I found it not reliable and just a nightmare to manage. I have always used one drive as a second back up and never found it to have an issue.... Until today. Sometimes when I take a pic some show up under the photos tab, (upload section with date and time of pic and info which is so useful), and some pictures simply aren't there. To make sure the photos are saved I have to go to camera roll in onedrive and check- and sure enough the photos are there. I deleted and reinstalled the app, and the photos showed up, only to disappear again right in front of my eyes once I closed the app and reopened it. This is happening on my iPhone and iPad... Please fix this! I need a reliable cloud service/photo app that just works! Update Oct 3, 2021 Can no longer open my .tif files. Please fix this as it’s a huge inconvenience trying to access a file when you NEED it and you can’t. Cloud services need to be more reliable if one is to use it. Might as well go back to using a 1TB external drive which are more compact now a days. PLEASE FIX THIS. I HAVE REPORTED THE PROBLEM ALREADY..AAA546Version: 12.50

Photos don’t sync since last updatePhotos only upload when the screen is on. As soon as the screen goes dark, upload stops as if wifi is no longer available. That’s since this week so it could be since iOS 15..GoldenPatVersion: 12.49

Uploading Pictures Always a Problem!When using OneDrive to upload/sync pictures, there are often issues. You will see the “Setting things up” for hours and nothing happens. It is a known issue but Microsoft have done little to fix it. It is very frustrating when it doesn’t work as it is suppose to!!!.RodYVRVersion: 12.47

Search function can’t find most files or foldersEven though the name is typed correctly, searching for a file or folder by name shows no results. Useless..MaltopVersion: 12.46

No Select-AllThis app makes file management so difficult. There is no select-all options. So when you want to delete all of files from the recycle bin (OneDrive free limit is merely 5G!!! C’mon), the selection is very very painful!!!.VonchavVersion: 12.41

IOS 14.4.2 problemI just update my iPhone X to the IOS 14.4.2 version and just download the OneDrive apps and it doesn’t even start. Crash at the start... Don’t know if i am the only one having that problem? Restart my phone didn’t help..Roxy9018Version: 12.21

Love it but changeI love OneDrive but can you please allow us to delete attachment and document folders I pay for office 365 I should be able to delete folders and only have folders I want there I hate not being able to make them gone for good..Jason_2018_Version: 10.66.2

Bad for downloading a lot of filesI have a lot of stuff on my computer that I wanted to put on my mobile devices, but when I saw that some of my music files where empty? Oh no this is worse than iCloud. On iCloud they don’t make you pay to save your files! I am very unimpressed..Rufislover864Version: 10.52

Read this.Well my life is awful because of this. My teacher uses this all the time and I'm not kidding it makes me want to smash a window. Also the "Shake you device and press report a problem" doesn't work. I want to report that this app and all of these Microsoft things like Word and PowerPoint and Sway have made my life awful when it just started to become okay..Eggos26Version: 10.50

AnnotationReally sad that you changed the annotation tool. I’m using an Apple Pencil to be able to take nice notes on my documents, but it’s now really basic. Too basic. There is a limited choice of colour and it’s not user friendly at all. Sometimes, I also lost my annotations because the « app isn’t able to save ». Really disapointed..ElyseBMVersion: 10.50

OneDrive FrozenTwo months ago my one drive was frozen asking to upgrade to a premium plan. I did upgrade and paying last two months through iTunes.. but still my account is frozen! First of all, if you give free storage and arbitrarily block it all of a sudden to pay for premium you should at least give adequate time to move our data to elsewhere..Riz001ZulVersion: 10.50

Collecting gps without user knowledgeWhy is it that auto upload needs location 24/7? Not even Google requires location for auto upload.PeppaPiggie69Version: 10.44.0

New updateNot any better . Pictures randomly placed in folder all wrong dates . None of which I made ???.GreenstechVersion: 10.49.6

Such a bad interface and anti consumer appThere is no way to efficiently select a large number of items. No select all option or way to just scroll and select. I had to select all items one by one..DiffusemossVersion: 10.46.6

AnnotationGet the annotation buttons back!.CkanthonyVersion: 10.41.2

Horrible updateThe recent update took away a lot of the annotation features and when I write, it turns sideways and I can’t even read it. This was my favourite annotation tool. Now it makes me angry. Please bring back the older version. GO BACK TO THE OLD VERSION PLEASE! My homework depends on it..Szm94Version: 10.40.2

New Update is awful for writing!I use one drive for uni and now I can barely read my own writing! Please change it back and bring back the arrows. Eraser also needs to be adjustable!!!.HollyBasiukVersion: 10.38.2

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