The Work App Customer Service

The Work App Positive Reviews

Almost perfectI love the work and I’m really grateful for this lovely app to help me do it more often and to have one place to keep all my worksheets, and revisit them as needed. Everything is here, it’s really simple and easy to use. I like how you can do just a belief, or how you can do the whole JYN worksheet and it’ll separate it out into beliefs as you go, and I can question each one individually. It’s a cool structure. HOWEVER, I do have problem with it...I REALLY wish it would go into landscape mode! There’s a lot of typing to do and it bums me out that the screen won’t rotate so I can use my keyboard on my iPad. If the developers would fix this and let the screen rotate, it would be perfect. As it is, it’s worth using even thought I have to tilt my head and type with everything all 90degrees off. I guess I could write a worksheet about it, haha!.BadassmoneymagnetVersion: 3.2

Accelerates the Work tremendouslyThe app works very well on my phone. I can see it is constantly being improved by reading past reviews and seeing what it actually does today. I use it daily and it’s getting more and more effective for me. Having this at my fingertips makes it possible to inquire anytime. That’s the point, constantly chipping away at false beliefs and mental misconceptions that cause my pointless suffering. This makes it simple, there is no excuse not to spend a moment and work a thought, explore any troublesome state of mind or body. It is always helpful and I’m beginning to naturally inquire this way as Katie describes with the practice this app provides. The questions are becoming part of my thinking process and my insanity is easing. There is a history log so I can see where I’ve been, how silly past unexamined thinking was. I see my progress and it encourages me, I directly experience moving towards joy and freedom. Best mental health bargain I know..SonomaDanVersion: 3.2

Best App I’ve ever purchasedI recently downloaded the work app and I was pleasantly surprised at how easy it is to use and interface with. It makes doing The Work simple and accessible, which is the best for when strong emotions and fearful thoughts arise. I love it! Anytime I’m stressed out it’s so easy to just pull up the app on my phone and do The Work for 5-10 minutes and finish feeling like a completely different person then I was before. It makes doing The Work more do-able. I highly recommend purchasing the app, it’s worth way more then the cheap .99¢ cost. I can do The Work anywhere now, without having to have a paper and pen in hand..Noornoor103Version: 3.2

Review with a view to function improvementThe Work is important. I believe it is primordial that the app has a “draft” mode that allows you to work through any worksheet as if you had just started it. I have “lost” work because I had to stop working on the worksheet (ran out of time, life happens, interruptions...) and when I try to go back to it to finish it, the incomplete worksheet is in my work journal but the “edit” function only allows some of the things (add a turnaround but not the 3 situations, for example) to be added (edited in), but does not allow for you to follow the worksheet workflow as if you had just started it. It is great that everything I put in the first go is automatically saved. Now just need to be able to continue the work already started at a different time/session..NotagamerreallyVersion: 3.2.1

Great application, minor qualmI love almost everything about the application. It’s convenient, it’s easy to use, practical and full of everything I’d need or want in a virtual journal for The Work. The only thing that irritates me: how the JYN worksheet’s what do you think of that person always auto scrolls to the very end of where the text ended, even if the cursor is in the very beginning of the text. This is very inconvenient when I want to change something in the beginning, because I cannot see what I’m doing. Only the end of the text is visible. Please change. Otherwise, it’s great. Thank you..Luce TatzVersion: 3.2

Dark mode please!I heard Katie mention that they are working on the app again. If this is true, please include dark mode in the update! The white interface is killing my eyes at night when I want to do the Work before bed. Also please update the design to allow more space inside each text box and allow scrolling. Landscape mode is needed for the iPad version. Lastly the way the emotions list pops up very tiny could be improved (and the emotions could be alphabetized!). Thank you for this app, it's making a difference in my life..Liat M. GatVersion: 3.2

Questions/“The Work” are great, the app is OK, not greatI am using it for the first time, and while it definitely helps me do “the work“, the app can be very irritating in that you can’t see your full answers, and when I went back to adjust something I’d spent a long time thinking about and writing down, it deleted all of it. It frustrated me enough to stop using it for now. If you write simple, short answers, it will work for you, but sometimes there’s a lot more to write to get at the deeper levels of “the work“..InspiredJoyfulVersion: 3.2

Requesting an update please...I just starting using this app today and I love the ability to journal but I don’t like that it doesn’t require a sign in or password. I would also like the ability to have my information available to me whether I’m on my cell phone, my iPad or my MacBook. It doesn’t appear that this is an available option right now. I do love having the mobile app because pen and paper is not always available when you have that moment that you need to do The Work..Tisha904Version: 3.2

PLEASE UPDATEI love the work and Byron Katie and having this on my phone actually makes my phone time more productive and easier to do the work when I can’t reach a pen and paper. HOWEVER PLEASE PLEASE update, when you’re writing in the boxes you can not see what you’ve written if you exceed the space. We’re encouraged to run our thoughts to the end but there is no space, please help us with this small But important fix..PresentGiraffe9Version: 3.2

Please allow for landscape using iPadThe content and process of The Work is incredibly powerful... something I’m so grateful for. May keyboards for the iPad, including the one made by apple which most people probably own, only allow for landscape typing. There is no way to use the keyboard in portrait mode, making the use of the app on an iPad incredibly inconvenient..PhutureprimitiveVersion: 3.2

Please - Horizontal Rotation for iPad + Keyboard!I can see how this app will be more helpful than the paper worksheets I never have on me when I want to do the work, but please make the tweak to allow it to be viewed horizontally when I have it attached to my keyboard to type out my thoughts. Please! thank you!.Anie OhVersion: 3.2

Need Landscape modeI am delighted with how easy it is to use this app. It makes it much easier to follow the inquiry process. However, using this app on an iPad with a keyboard, and trying to read sidewise, is very uncomfortable. Make the app work in landscape mode on an iPad and I will up the number of stars..My daily journalVersion: 3.2

Minor complaintI’ve just recently downloaded as an additional resource to do my work. My only issue is that i would love for the app to switch the view from vertical to horizontal. I have a keyboard for my iPad, and it would be of much more use to me. Otherwise, it is easy to use and in depth. Well done..LfhjasoVersion: 3.2

Love The WorkI appreciate this app and enjoy using it to meditate on The Work. I would like to know if I can change the orientation so that when I use the app on an iPad, I can use an attached keyboard, which must be done in the landscape, not portrait orientation? Other than that, I love this app!.Great Yoga App!Version: 3.2

Love but…Really appreciating The Work app. 100% recommend. When I go to edit my journal, it doesn’t allow me to add another turnaround. Only allows me to correct my turnarounds. Would like this fixed..!jr$butVersion: 3.2

If you need help managing your thoughts and anxietyThis is an immensely helpful tool to guide you though a conversation with your mind. You can disarm harmful thoughts, reframe the problem and find peace. I’m new to the work and I can not recommend her process enough. It’s life changing..Dgriffin2003Version: 3.2

My happiness coach!I’ve been doing the work for a few years and this podcast supports my understanding and soothes me in times of worry. Cannot overstate the improvement in my peace of mind!.MaggiemaykyVersion: 3.2

LandscapeThis app is for iPads and it won’t go to landscape. Why bother? So annoying I have to do the work around this app. Brilliant you guys!.LightriserVersion: 3.2

Could easily be betterThe Work is so powerful but the app misses on a couple of easy to fix points; 1: Unable to put it in landscape mode on my ipad to use the keyboard. 2: It needs to be lockable. Please help with these two issues!.Suzy11Version: 3.2

Doesn't Rotate for iPad use5 stars for walking you through The Work. 1 star for usability. A simple modification so the app rotates to landscape mode would make it so much more usable. I use a keyboard with my iPad but can't use it with this app, which isn't helpful. Probably worth .99..AnIcyPeashooterVersion: 3.2

Please fix rotationOthers have mentioned this and it’s true - very distracting to work on an iPAD and not have the screen orientation rotate..JanetCEVersion: 3.2

NamasteThank you, thank you, Katie for sharing your Work with us. It truly is the Work of anyone who wants it. This app makes it that much more accessible for a busy Mom of 2 under 5! I searched for the app before it ever was and then one day it was there. Ah, the universe is generous! From someone who has never paid for an app, I did not get it at the regular price b/c I decided I could still use paper (suffering is definitely too high a price). Thank you for being so open to the other comments about price and lowering it! Much love and abundant thanks!.Dani6irlVersion: 1.0.0

Wish listWish this app would rotate to a landscape mode so I could use my iPad Pro which is connected to a keyboard but in a landscape mode, not portrait...AggiemVersion: 3.2

Love it!Extremely valuable!.ATFCVHVersion: 3.2

Great for iPhone, but not for iPad with KeyboardTechies...we Love BK and this app! Please update to landscape mode. Pretty please..KiwarriorVersion: 3.2

Please update to landscapeThis is a great app but I would use it much more if it rotated to landscape for ipad..Jackie J.ReidVersion: 3.2

Reviewing the app itselfI love The Work and thank you for making this app. In this review, I’m reviewing the app itself. I hesitated before buying this even after reading many of Katie’s books and watching hours of sessions. The app hasn’t been updated in nearly 4 years which made me worried it was developed for old phones and then abandoned. It feels a little clunky on newer phones. The screen space feels unnecessarily constrained die to the black bars. Entering text is more difficult. I think this is because the keyboard isn’t the modern one that fits iPhones without the home button (iPhone X and later). It interferes with my typing habits enough to cause me difficulty typing. This is probably not noticeable on iPhones with home buttons. Other interface elements could be tidied and modernized. The navigation between steps in the work are a hard to interact with, and skipping back very far is slow (I gave up fixing a spelling error in my belief because I only noticed it at the turnarounds, yes I can go back and edit it later). If you accidentally add a turnaround you don’t need, you end up having to put some filler text permanently there because it doesn’t let you leave it blank. I can’t find any way to remove a turn around once it’s added. I also couldn’t see what turn arounds I’d already written after adding the one I didn’t need. Going back from that empty turn around acts like I haven’t done any turnarounds, so I thought it deleted them. I’d love to be able to see all the turn arounds I’ve written already when I’m trying to write the next one so I don’t repeat myself. Overall, the work itself is great and this app is worth the purchase if you are like me and work better on my phone than paper. I’m impressed with how well it guides you through. The app itself could be better with some attention and modernization. I almost didn’t buy it because it looked abandoned, and I might not be the only one making that choice. Turn around: I’m a little clunky and have some glitches. (Yep, also true, and opinionated, and long winded, LOL) thank you!.Martin EmdeVersion: 3.2

Life saverI've had this app on my phone for probably 3+ years and use it if ever feeling overwhelmed and or in need of some insight. I love the audio prompts and use them every time; I also have an iPhone that's equips with Siri and dictation abilities, and find that answering the prompts out loud enhances the whole experience. Not only is it more like what I'd imagine the real thing might be like, but something about voicing my turnarounds - and hearing myself speak them out loud - really drives the point home in a way that's different from times I've typed my responses without speaking them. I guess I also feel more free because the language is fluid. I don't know... Anyway, thanks for the wonderful app! I've never had the video prompts work but it's never bothered me because it's so easy to access a wealth of free video available online. I only mention it in case it's feedback the app team may find useful in some way. Thanks!!.EyelovelisaVersion: 2.0.0

Very helpfulUpdate: The best upgrade ever. This app now does everything. It has a detailed JYNW with the sub questions, the list of emotions, the one belief at a time. I was happily surprised today to see this excellent update. This is worth much more than its actual cost. Update: This is the only app that has no updates. An update is long overdue. I have noticed a bug lately. Please fix it. All I can say is that I am glad I trusted my intuition and bought this app. When I read the negative reviews , I decided not to buy this app, and fortunately one of the reviews mentioned something about the app working better with iphones. This app is really very helpful. It's very practical and keeps you focused. I can't save my Work, but i can email it to myself. I just wish they offered the whole Judge Your Neighbor worksheet. It would have been awesome..AmeletAmeliaVersion: 3.1

Not very user friendlyLove the fact that an app exists for The Work, AND there are some technical issues that could be improved. A few examples are: -Can't scroll up to see the belief you're working on without exiting out of the keyboard. -The last letter of each belief is deleted after filling out the worksheet. -Can't zoom in on emotions list. In order to see it you have to pinch zoom and hold it there, but it won't stay. -No way to tap enter when typing a new paragraph. -The typing automatically goes to capitals so when the worksheet is filled out it looks like "I need Paul to Take a deep breath..." The Setup itself isn't very useful as there seems to be a superfluous amount of buttons and things to do that distract from the inquiry. The hardest part for me about doing The Work without a facilitator is keeping focused. I would love the app to tackle this problem with perhaps a voice option so you can do the inquiry out loud instead of writing it down. You can still say your answers out loud using the microphone on your phone when typing your answer, but it would be great to hear the questions aloud and be able to give voice commands when you're ready to move on to the next question. Thanks for making the app though!.Person 43958724Version: 3.1.1

Love this app!Sure, I can do this work with paper and pencil - what I love is that it keeps me on the straight and narrow to focus on the heart of The Work. As Katie says, our stories lead us away from ourselves, and this app keeps me out of my own story. The video and audio support are very helpful to get to the essence of my inquiry, which is what I really want. Too expensive? What is the price of suffering? It is so convenient to have this with me on my iPad, and able to quickly work through something while I am in the moment. Katie, thank you for exploring the use of technology to bring The Work into many avenues and media. Mwuah!.Mojo_BelmarVersion: 1.0.0

The Work is truly doable on this AppWOW. I had given up on this app as a tool long ago and then today I noticed the icon for it had changed. I opened it up because I was curious and was amazed at how it now works. The developer really got it right this time and it was worth the wait. I will be recommending to people in my circles as a place to start their Work. It is intuitive enough for beginners to get it. I hope 'The Work' on my phone is as good as my writing it out by hand. Sometimes I think I type better on my phone than I write. Thank you thank you thank you..KentajohnsonVersion: 3.1

Big help but ....I love having this simple way to examine my thoughts and quickly feel better. I am a psychotherapist and this is one of the most effective tools I've ever found. However the app could use some upgrades. For example allowing the user to use the keyboard sideways; improving scrolling so users can read what they are writing better and having the navigation arrows more responsive. Thank you for this app. I love having the Work into pocket. It is helping me through a rough time..BigmusicfanaticVersion: 2.0.0

Nice. But bugs with saving workNeed to be able to delete saved forms because it saves things prematurely so I have a bunch of empty or unwanted forms taking up space on the list. Also, when completing a "Situation" sheet and then moving to creating sheets for those individual Beliefs, the sheets are not saving correctly. The titles are blank (not populating correctly). So saving of forms has major glitches. But the flow of the forms and the idea is great and I'm liking using it. Would also like to be able to email myself the forms to print out or share with others..AlisonloveVersion: 3.1.4

Very pleased with this AppI discovered Byron Katie a week ago and feel in love with her work and her! How beautiful is it to have this tool available at your fingertips! Peace of mind is on your phone! Who knew?! I would've given it 5 stars but I do agree with the other reviews about being able to lock the app itself & also it would be great to be able to save our work in a file but delete it from this format..thank you.Melissa’s MusicVersion: 3.1.4

Please add "save" functionI love this app, yet while I'm working on it, it often times turns itself off and I lose all my writings. Or sometimes I don't have enough time to work through one liner and want to work it later, yet it doesn't hold the data for a long time. Please add "save" function so that I can keep the entry. Then this app is perfect!!.HelooiVersion: 2.0.0

Very HelpfulThis app provides a quick and easy way to do the work. I would like to be able to clear the record of my completed worksheets off the app without having to reinstall. There is a glitch in the turnaround section where the examples of a turnaround are listed as turnarounds. I find this app very helpful..#1TLVersion: 3.1.2

I love this app!I love this app, it is the best when I am in a story , on the road , in the store to get back to clarity. And it is fun listening to Katie's voice and seeing her in the new update/video. It brings me right back to who I am "Love, my Nature" Thank you for creating this for me and the world. With gratitude Celeste.Lovingwhatis1Version: 1.1.1

Great work can be done but can't save itIndeed, the app is like Katie holding my hand in the work but I can't save the results!!! I do not have an option button to save or email to myself as stated in the description. Developers, can you please add the option to save in the app as well as to share the results in the next update! It is very important for me to be able to revisit my work! Thanks!.PaulkasanVersion: 1.1.1

OutstandingIt was a long wait but boy, was it worth it - this new and improved app is a simple and accessible way to do the Work. I basically gave up all hope but I genuinely thank the developers for revamping this app to great effect at long last. Thank you..Jonas ParkVersion: 3.1.2

Life changingI’ve been doing the work on paper for a while and it’s life-changing I’ve downloaded the app, and it make it even easier to make sure I do all the prompts I use my microphone so I don’t have to type and when I look over through the journal of my thoughts and belief, it’s very powerful Thank you, Byron Katie for your incredible contribution to the world. For anyone hesitating do the work it’s really powerful. You have no idea how your thoughts and beliefs are limiting you until you do..UehofheoetVersion: 3.2.1

Looking forward to V2.0The app is pretty good. But sometimes you click on something and it takes to the next page and you can’t go back. Eg when I clicked Return in text fields. I wanted to start a new life not go to next page. I guess I could let it train me, but I’d rather the flow was more natural..LuckyfunhappyVersion: 3.2

All goes poof! Won’t open.I cannot get the app to operate any longer. I tried deleting it and downloading it. Help! Otherwise,it is a great app!.EXATITVersion: 3.2

Video/AudioLove her work, the app requires an update as the videos play with no sound. I have copied the link and works with YouTube. Would love to stay in the app while listening. Thank you and I highly recommend..30deg70Version: 3.2

Great app but need horizontal optionThe apps actually surprised me in a good way. The questions are really comprehensive. Great value and great complement to the book. The one major flaw is that on the ipad when using the smart keyboard the ipad is horizontal and the app only permits a vertical view..Mikey_bbVersion: 3.2

Amazing appReally enjoyed working through the worksheets provided. They helped me take a step back, anytime I felt myself getting worked up, I pull up this app and take a logical look at what it is I’m dealing with. It also stores everything like a diary for later use. As for functionality, everything works alright for me and at $1.25 you can’t go wrong. Thanks a lot for the great app!!!.MadicainesVersion: 3.2

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The Work App Negative Reviews

Doesn’t work in landscape mode, Hasn’t been updated or fixed in years.My criticism here has nothing to do with Byron Katie’s method or worksheet concept, but the app itself is poorly designed and basically unsupported, especially considering what an incredibly simple concept filling out a worksheet is. It’s to the point where I won’t use it at all because on my iPad it won’t rotate into landscape mode so I can type on my keyboard. Also, the input fields don’t track your typing inputs, so it’s difficult to edit or see what you’ve written if you’ve filled up the limited visibility text box. Someone please update this app and fix these very simple issues!.KalemunchVersion: 3.2

PLEASE change the app so that it can rotate!This is a good app but it really needs to be updated so that the app can rotate to landscape so that people with an iPad can type their answers using a keyboard. Not having the ability to use my keyboard makes this app way more cumbersome and unpleasant to use. Even if you have an upgraded version at a higher price, that allows for this, I’d pay for it..KKM98391Version: 3.2

Pretty useless for iPadAs noted in other reviews, your can’t type in landscape mode. Also, it is set up as a several page form, so looking at the entire worksheet while filling it out is not possible. That needlessly complicates things though it may make sense on the smaller iPhone screen. I will resort to creating my own set of forms for my iPad journal. Save your money if your main goal is to use this on iPad..KitaevErVersion: 3.2

Keeps crashingI recently purchased this app because I love the flexibility of using it while I’m traveling. I have only done 2 worksheets and now it crashes each time I try and open it. If I dump the app and try to reinstall will it make me purchase it again?.HibbylisaVersion: 3.2

Doesn’t offer landscape viewWithout landscape view it is a pain to use a keyboard with the app. Not a deal breaker. Other than that...the whole practice is just brilliant. Really worth more stars...I just wanted someone to notice..Inspector generaletteVersion: 3.2

App won’t openHave downloaded the app 2 times and it still won’t open.SLS.rnVersion: 3.2

Needs to be updated CrashesApp will not open.Tho guyVersion: 3.2

Not enough for the moneyThis app does not meet my expectations and I would not purchase it again if given the chance. It is basically a one belief at a time app, and I expected a complete judge your neighbor worksheet to fill in on the go. My expectation for a complete judge your neighbor worksheet was based partially on the high price. I'm hoping for an update in the future that includes a full worksheet. I have used the work on the web before and thought this would be similar--a worksheet I could type out on the go. Is there a worksheet option I'm missing somewhere in the app? I'm surprised at the products design..Kolver83Version: 1.0.0

Great concept - not enough optionsGoing through step-by-step is great but when one thought is investigated, no option to save or go to the next thought without closing app and reopening. Picture of Katie is self serving and unnecessary for doing the work. Not enough screen space to see what has been written and follow own thoughts as I go along. The idea is great and I love being able to have the Work on the go. Could really use some work and please take large photo of BK out of process. This is my work..Kate mazetierVersion: 2.0.0

App doesn't workI so looked forward to getting this app and after downloading it, it has never worked. The audio button yields nothing and after I type in my statement, nothing happens except the screen momentarily trying to load. I emailed my complaint and no one bothered to even reply from the company. $4.99 is TOO EXPENSIVE for this poor quality of an app...perhaps someone could respond from the company...or maybe I should just contact Byron Katie!.SpeechfixerVersion: 1.1.0

A good beginning but needs refinementTechnical issues with the app exist. It seems it was not well tested. For example, on some pages the belief that you're working on disappears from view when the keyboard comes up. In another case, there is no return key to go down a line. I could see many ways to improve the app..Youthful energyVersion: 3.1.4

Not working!The app crashes before the work is completed. Also, you can't see the screen because the keyboard letters hide what you've typed. Please fix!.TryingtodotheworkVersion: 2.0.0

The WorkFreezes constantly. Thought it might be fixed by now given the lengthy span of the complaints, but alas. It isn't..ArabellaDancerVersion: 2.0.0

FreezesCan't get it to work at all it freezes, please fix soon!!.J1979aliceVersion: 2.0.0

Freezes upWhen not freezing up, this app is great and inviting to do the work! However as it is I can't use it..MnfitzVersion: 2.0.0

Needs work (no pun intended)I use The Work for self-judgements which doesn't work with this app. Why? Because there often is only one turnaround and this app forces you to do more - you get an error message - before you can move on. Very irritating and unhelpful!.LilymaidVersion: 2.0.0

Doesn't workWon't work on my iPod touch and customer service does not respond to my inquiries. Cross your fingers and hope for the best if you still want to purchase..SoebledVersion: 1.1.0

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