Eventbrite Customer Service

Eventbrite Positive Reviews

Easy to useSo far my experience with with this app is actually very simple and easy to do and I really trust it because this website when the static X concert got canceled they refund my money no problem and I got it as soon as they send the message so it was very fast so the website is very well managed and the app has exact same feeling plus is way easier than the Ticketmaster app from my experience because with Ticketmaster it’s good don’t get me wrong but if you have an Apple phone like me enough just me but I can’t access the website or the app because saying that or showing that white screen, so is only showing the issues that I know it’s not the case and it only works on my Samsung tablet to make a long explanation short the app is easy to use and I like it and the fact that it gives you two choices of an E ticket or get your ticket at will call the event itself at the ticket booth at the concert in the country has an option that will be in the options so that’s awesome too. You know it’s very easy to use in a straight to the point , so yeah, I really positive experience so far.MommajannVersion: 9.13.1

This App is difficult to useI have purchases 30 sets of tickets in the last year for Unlimited Devotion. The Hottest band in Florida!! Real musicians who play instruments in time! LIVE MUSIC IS ABOUT IMPROVISATION. This band has that magic. However; the app can be difficult depending on Venues they play. Like the crappy spot in Tampa —Jannus Landing. What a hole! Their tickets were hard to buy and upload. The Hard Rock, like last year; hard to interface the tickets. 80 percent of App hassle free. One thumb up. With the money your making you can afford to make this experience hassle free. Ameticans USED TO PRIDE THEMSELVES ON BEING THE BEST, no matter what job they had or what they did for a living. You all ruined that. What else you going to ruin? Tired if flat footed drunks standing in frnt of people who came to dance. GO HOME YOU BUSH LEAGUE Wannabes. If your not dancing to Grateful Dead music—YOUR NOT A DEAD HEAD. Clear out please and have some courtesy for those who actually support the arts. You broke bush cut in line young kids go to your rapper. We are Pranksters, not Gangsters. What else you stupid over populated selfish Fools going to ruin next in this Country?.The rasta docVersion: 9.10.1

Lots of glitchesEvery single time I try to buy something and I want to use PayPal it won’t let me log in, kicks me back to the cart and has all my info (last name, email) messed up. I’ve used this plenty and all of a sudden lately it’s nothing but problems. I was able to buy my ticket today but not without hassle. This past weekend I was going to MDF and had trouble getting my shuttle pass. It just kept buffering. Finally after two days of trying I went to the website and it worked just fine. However, after I paid I wanted to view my tickets and the website only showed my shuttle pass, the app only showed my VIP pass. I went to my email and printed them off because I didn’t trust it. Also I add my tickets to my wallet (iphone) and it didn’t show the correct dates on the VIP ticket but it was correct in my email. Seems there’s a few glitches that need to be worked out. I can almost never buy anything through fb either. I have to leave fb and go directly to Eventbrite, even though fb event pages link you here. I don’t get it..DeathmetaljessVersion: 9.9.0

Love for HOAI have a lot of respect for Athletes considering myself as one because of my love for sports but ex specially for Mr. Brandon Marshall because of his positive drive. His motivation too accomplish some of life’s hardest task like be a reason for positive verses negative insurance is always supported by the out come. A lot of ways his strive has energized my musical career goal as my self thought “never quit if u feel it inside” has brighter effects on a person whose direction in life was not so positive at one point, Shout out too u man love what u an my boy Oco doing for selective few positive Americans like me who decided family an kids first! I see y’all Boys much love an respect always tell Mich an yuel seems like yesterday I was calling home an he was telling Annette that he just started a record label called “Brick Rich Records” an just did a fire song with Rick Ross called “Cold Blooded” an sent me my contract to sign cause we always been good with poetry lol, Love y’all tell mommy Michi I said hey an still dead before dishonor like she taught! 🦑😤🦑, up most respect love I’m here Fa whatever y’all need, Love Bostin DeaGo.Super1oneVersion: 9.18.0

EventbriteEventbrite app reflex only the bright side of event booking for music events in particular including after parties. Eventbrite app all's customers and account holders to purchase individual tickets to reserve there admission to A-lust events such as the Fontainebleau NYE party even featuring Dona Cat or the Halloween Event hosted guest of honor performer,Travis Scott!! This app is giving the fans what they want as long as they choose to pay for it. Very safe trustworthy app to boom festivities for a trip or vacation. I advise vacation goers to always purchase tickets prior to attending an event at a hotel, regardless of hotel stay staus i can confirm, hotel party hopping especially in Miami, FL is "a thing", celebrate safely, ensure entry, and confirm available transportation via Uber or Lyft. Plan ahead and plan to be treated Right, by booking with eventbrite ☀️.NFTStephyVersion: 9.33.0

A Must-Have for Event Enthusiasts!I've been using Eventbrite for quite some time now, and it has become my go-to app for discovering and attending events. The user-friendly interface makes it incredibly easy to find events that match my interests and schedule. What I enjoy most about Eventbrite is the vast variety of events it offers. Whether I'm looking for concerts, workshops, food festivals, or local meetups, Eventbrite always has something exciting to offer. The app's search and filter options make it a breeze to pinpoint the perfect event for any occasion. Booking tickets and RSVPing is a seamless process, and I appreciate the convenience of having all my event details and tickets stored in one place. The reminders and notifications ensure I never miss out on an event I've signed up for. The community aspect of Eventbrite is also a plus. I've had the chance to meet like-minded individuals at events and make lasting connections. Overall, Eventbrite enhances my social life and keeps me engaged with the local scene. If you love attending events or are simply looking to spice up your social calendar, Eventbrite is the app you need. Highly recommended!.YohaEdgYVersion: 9.41.1

Advancing the timesAs a kid, I enjoyed going to the movies and watching my favorite characters and hero’s fight off villains and antagonist; or going to a concert to see and hear my favorite artist perform was super exciting! But securing tickets were always a problem growing up! Now…, here we are in the 21st Century- and things have gotten so much easier with ‘Eventbrite!’ This, “by far,” is the premier mediums to accessing all of your favorite plays, concerts and movies with the simple ‘check & click’! I love the convenience of digital access! Thanks for this platform and allowing me to experience this wonderful tool. And, allowing me the opportunity to share my experience! You guys…Rock!!!.Gm$$77Version: 9.12.1

Great but needs improvement to facilitate usage.I really like the app, however I think it would be very useful if we could remove events we saw and are not interested on. For example, when scrolling down I see something I am not interested on I would like to swipe left or something and not ever see it again. Also, events that repeat every week are annoying. They are the first ones to show up and they are like surfing lessons or something and each week is the same thing. Even if I choose filters that do not apply to that they still show up. Finally, filters are not always helpful. I could select community and nothing will come up, but after searching on google events do show up and they are on eventbrite!! Maybe have people posting events answer more questions so the filters can be more accurate..Mishel MandujanoVersion: 7.3.4

Unreliable and frustratingThis app is not reliable at all. I have reverted to using the web app. My events/orders are not syncing to my IOS app. They show up fine in the Web portal. I get emails on tickets or cancellations at the email address associated with my account, but tickets are not showing up in the IOS App upcoming tickets (yes I i have pressed Try again multiple times to no avail). I have deleted app, reinstalled, tried literally everything to get the IOS app to show my tickets but have to use the Web App now because the IOS app is not reliable for displaying my tickets. Latest IOS update did not help. Please fix syncing between web app and IOS app. I no longer can use Apple Wallet for tickets because they don't appear. Again, all events are showing up correctly when I login via web browser..StubakerVersion: 8.3.11

App is disappointing - Website is the better optionThere are a lot of great events on here but the app itself is a pain. You have to use back arrows to get to the home screen and other areas (like the search function) on certain pages because there’s no main navigation. This can be a real pain when you’ve clicked through a lot of events in a row. I just shutdown the app and restart at that point. The other problem is that you can set any location filters (like distance) outside of just where to look, so you’ll see results for events that are sometimes over 2 hours drive from the location you set. This is a bummer when you find what you’re looking for but can’t do it because of how far away it actually is..Vkng90Version: 9.8.0

Unsafe conditionsI went to the Festival of life on day 1 at Lincoln park in Newark and couldn’t find a parking spot and if I did luck up I would never have gotten in. There were so many people in such a small park so I went home. I tried again on day 2. I found a parking spot and got in with no problem. Not as many people. The problem was them shooting T-shirts from that canon into the crowd of people. One was coming my way and I was barreled into by a group of people and knocked into the elderly lady behind me. My entire right side was hurt for 2 days. I hope the other lady was ok. Needless to say I never went back again. Freebies are just not worth it even though I left empty handed..NeverleaveumomVersion: 5.3.1

Passionate again!I am always learning and researching. I love it. I haven’t done anything with other folks for awhile and I enjoy that communication. In my business, when making a flower centerpiece, I use vintage handpicked item. I only make one of an arrangement because it makes it special and I truly love variety. You offer so much variety and I absolutely love it. You have made my gratitude list everyday for a long time! I’m excited about my class in the morning, so I need to close. Have a blessed evening. Carol I have ventured into “ Excellence in Vintage”. Includes well know vintage wall art, gallery ready, vintage crystal , vintage vases, vintage jewelry, Vintage gifts including stuffed toys. All are growing in values. I love everything you have offered me. I live in the sticks (love it) but had horrible wifi and internet problems so I missed so many things! I have a new reliable network! I have thought of many ways to give back. I need to have a steady income first! I am so very grateful! Carol.CbgratefulVersion: 9.23.0

Took my money. Didn’t know.When purchasing a ticket for an event it said “there was a problem purchasing. Please try again.” So I did. I figured maybe the app isn’t working so I tried the website. The website said the same thing and before you know it, my money was being taken out and I didn’t know until I looked at my bank account. Idk whats going on with the app and the website but it took out so much money from me that I don’t even know if I’ll ever get a refund for it. I’m contacting them but that depends if they’ll ever get back at me..Kirana993Version: 9.12.1

Event BrightWether your trying to be a social elite or not, very hip to what's going on platform in the application out to-date ❕Seriously it gives you inside scoop on events going on for the weekend,weekdays,popular, and you can also set the filter to your liking! Great application for this day and era. If you don't get out much and when do happen to get out, and your trying to find something to do or wanna make plans. But no clue or idea on what? I for one definitely recommend opening the app to see what's going on. You'll go from no plans to something fun and cost effective to do or even free! That's right F R E E ❗️ So have fun people who've never tried out take this App users word for it !.Sincere S.Version: 4.3.3

Update: Beware!!!Prior to today, the Eventbrite app settings did not have a toggle nor option to disable cellular use. What I find strange is that since my previous post, now, there is a cellular use toggle option. I know my previous claim was not overlooked because the app did not list in the cellular section. And when I checked the general listing for apps, inside Eventbrite settings, there was no toggle, nor cellular option to disable. However, there was location option that I allowed Eventbrite to use my location when in use. I am not sure if this was an app glitch or update, but problem was resolved. Therefore, I increased my rating from 1 to 4 stars..RV WinkleVersion: 5.0.1

Days a little brighter with event briteWouldn’t you agree it’s so much easier to always keep our focus on the bright side of things when things are smoothly executed, yes struggle is necessary except when it’s just not! And when registering for an upcoming project, booking events, purchasing tickets and even just finding fun things to do around town-being able to perform all those tasks with a couple of clicks thanks to this wonderful app-well that’s a well oiled machine and I like it🤩🤩🤩!!! Y’all have done a phenomenal thing here and I’m all in!.FoxSisters2Version: 9.34.0

Not enough time; works great otherwiseI attempted, three times, to purchase a ticket for An Evening with Lisa-Jo Baker through Sisters in Faith. The third time worked beautifully, but my first two trials were just that—trials! I had to go to a different part of the house to retrieve my payment card, and by the time I got back, my time allowed had expired and my reservation had been released (fortunately, not enough women had signed up to sell out the event). Lesson learned: always keep the payment card handy. Lesson for Eventbrite: please allow more time for customers to navigate steps before “releasing” their reservations!.Pamas.Version: 9.12.1

Not User-FriendlyI seldom use this site because it sends you in circles when you want to register for an event that is sent via email by the sponsoring entity. You follow the cues and then at some point you enter your credentials. All of a sudden you are brought to the general website browser where you have to search again for the event you thought you had already registered for among thousands of events. The filters are great if you know the category of the event you want. This is never clear. An hour later, you give up and find something else to do..RyminRicVersion: 8.3.11

Where PEOPLE and QUALITY Converge.In my experience, getting tickets on Eventbrite has generally been a straightforward process. The platform's user-friendly interface and clear navigation make it easy to find and select events that align with my interests. The ability to filter by location, date, and category helps streamline the search, making it convenient for both event-goers and organizers. While there might be occasional glitches, overall, Eventbrite's commitment to innovation seems to enhance the user experience..AL Indy REVersion: 9.37.0

Where did my ticket go?I have used eventbrite multiple times with no hiccups and the process has been seamless. This time it has not been so. I bought tickets Saturday evening for a show on New Years 2019 and after entering my information (email, phone number, credit card information) I received no conformation email with my tickets attached nor did I receive my tickets in the Eventbrite app. Checking my banking app my card was charged. *Update* there was a typo in my email that their algorithm missed when filling out my email but after sitting on the phone like for a good amount of time the issue was resolved..Chachy56Version: 7.3.3

Hardly a Glitch - Easy to Use IF...I’ve used the Eventbrite app a few times now. Most of the time, I end up on the app because I’ve followed a link directly from an advertised event, which goes to the Eventbrite webpage, and then I choose the ‘open in app’ option. My only issue is that when I go to manually search for an event it the app, there have been a few times when the event doesn’t show in the results even though I *know* the event is taking place. So basically, when I can find an event I’m looking for, I’m happy with the app. But it makes me wonder what things I’m missing out on due to the apps selective search results..NochsrVersion: 6.0.1

No Longer Feeling LostI’ve been trying to get my business and my life on track since this Covid insanity hit. This app has opened up a whole world of supportive people networking, sharing information and holding space. So far everything has been free. I am just now getting the hang of the app, but my calendar is already filling up with events that fill my heart with excitement! It been a wonderful discovery! So far I have nothing negative to report! Thank you for such a useful platform. This could prove to be life changing for me!.AuraWinnVersion: 9.4.2

Terrible search resultsSo there is an event near me. I saw it on LinkedIn and the way you register is through Eventbrite. Due to the fact I saw this on the LinkedIn app, there was no option to go to Eventbrite app. I cant remember my password for Eventbrite, but I have the app so I'm already logged into my profile. I go to the app, copy and paste the title of the event, change the settings for ten miles, change the event to free (which the event is). The search brings up events that are not relevant to the the title of the event and shows me events on the other side of the state. You need to correct this..2344tVersion: 4.3.3

Too Much Data!!Eventbrite requires too much data input! I wanted to buy four tickets to an event. All event tickets were the same price. I entered my info (name, address, phone, email, credit card). Then Eventbrite wanted all the same information for every other person using one of the tickets!!! (Except for credit card info.) I refuse to give out personal information about my friends to anyone that asks. I decided to use my information for all four tickets. Eventbrite doesn't easily allow you to do this by copying the data from the first ticket. I had to manually input the data into many different windows. What a pain-in-the-butt. There has got to be an easier way!.PlancksterVersion: 4.3.3

Awesome app!This app keeps me up to date on all of my interests, local and otherwise. I am pleased with most of the suggested, similar activities that I wouldn’t otherwise be aware of. It is a little difficult to sign into live web events that are linked thru Facebook, but I’m hoping that changes soon. It is also sometimes difficult to sign my children up for events under my email address, since they don’t usually allow the link to work if forwarded thru my email. I’m not always able to change my email address when signing up..DabrittsVersion: 8.3.10

Never had a problemI personally have never had an issue with the app, but I take that with a grain of salt, as all of the local events I attend are run by the same group and have been for over a decade (and thus are a trustworthy seller and always keep the same dates from year to year, which seem to be what the complaints in other reviews are for). It is very handy to have my ticket digitally as I tend to lose paper, and everything transfers nicely whether I am using the website (way back before I found this app), or on the app itself..VeritiaVersion: 4.3.3

Awesome app for events in your communityIf you are looking for something fun and interesting to do in your city check out Eventbrite. Most tickets are free and most is 20-30 dollars a ticket. Highly recommended!.Lifeisgood88888Version: 6.3.1

Saved me during COVID-19I moved to Rockland, which is near Ottawa, Ontario and before I could get to know people here COVID lockdowns started. I don’t know what I would have done without it. I’m an artsy person and there many free art classes, lectures about famous painters, portraiture and watercolour classes I took. My favourites are a weekly watercolour class still given for free by Connections Canada featuring Cathy Wild every Tuesday at 1 pm EST , Hike and Draw, art classes by The London Drawing Group, the Smithsonian Institute some random classes where I’ve learned about papier-mâché and some gardening and garden planning, and sustainable gardening. I am still participating. I have taken over 100 classes, most of them free or with donations as you can afford. I’ve grown as person taking classes in areas I never would have before because they are there, the ones I take are free, and what else was there to do. 😃.Nancy from OttawaVersion: 9.26.0

Super bonne App...Très intéressant comme App.DanProTopVersion: 4.3.3

A great app but has a critical bugThe “Get Tickets” button is not showing up for iPhone users that have the app installed. This happened last time a month ago and happening again. We have the tickets and the button shows up on the web version. But if the user has this app installed, clicking the link opens the iOS app but the button never shows up..Jumper123Version: 9.60.0

App doesn’t work properlyI have Apple 15.6.1 version and the app continuously stays stuck on the homepage. I’ve deleted and downloaded the app and it then allows me to search and view my tickets but when I click onto an event for viewing I am stuck again as the Arrow to return back to search listings does not work. This is quite annoying as I have to close the app and relaunch it. I see there was an update 6 days ago so this return arrow may have been overlooked in the update. Other than this when the app was working it was nice to use and this is the only reason 3 stars is given or else todays would be 1star. Hopefully this will be fixed soon..BabycoincoinVersion: 9.57.0

Nowhere to submit bug reports and there’s a big new bugThere is nowhere to submit bug reports. If I register for something, I can’t register for another event without exiting and restarting the app. I can’t register for anything that charges admission on the app. It won’t even show me the price or if tickets available. I can only find out by visiting eventbrite on my desktop. I used to be able to add events to my iCal through the app, but that no longer works. ————— This app has been an amazing way for me to continue my education affordably. So many high-quality workshops and lectures are available here for free or for cheap. I do wish there was a way to filter by time of day, though. If I have some free time at 7 pm, for example, it would be extremely useful to be able to search for events at 7 pm rather than have to sift through a 24-hour period’s worth of events. I also wish there was a way I could leave certain organizers out of my searches. There are a few places I’d block because they always turn up in my searches despite not being relevant to what I’m looking for..The ShanMonsterVersion: 9.52.0

Awesomeness!I really look forward to the virtual events. Love Chuck Pierce..SpringforthVersion: 9.26.0

ExcellentFantastic platform to find great courses online..DewpaintVersion: 9.29.0

GreatGreat , really appreciate that thank you.Desu jeonwalaVersion: 9.67.0

It’s very nice! Perfect!Woo, nice technology! Thank you.AmonfaredVersion: 9.65.0

EvenbriteIt is efficient.ParphélieVersion: 9.63.0

CoolRick Mercer pulled in a crowd of 700 on his book tour here in Sarnia. I love Jann. Both together magical. Got a ticket so happpy happy happy.Jumpinjim55Version: 9.64.1

5 starsExcellent event!.CJOkoyeVersion: 9.62.0

Watching the eventI have not figured out how to successfully join the online events i have registered for..Deborah BrooksVersion: 9.62.0

AwesomeExcellent customer service.RKEHPVersion: 9.59.0

Great PlatformI love attending these online events. They are very convenient, super informative and always worth my time. Thank you!.Babycats.momVersion: 9.52.0

Very InformativeInteresting and very informative.Rowena TamVersion: 9.52.0

GreatVery user friendly.JMBChicVersion: 9.48.0

ReviewIt is quick and efficient..VJELLCHUKVersion: 9.46.1

BestI’m so glad when one day friends of mine show me this up . Now all the time I buy tickets very easy.RrrrreeedVersion: 9.46.1

PaypalEasy website to navigate for seniors and I love being able to pay with paypal.Chica llistaVersion: 9.46.1

Very very usefulEventbrite works more reliably now it ‘remembers’ my login. Thanks!.GibbsterVersion: 9.46.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 9.69.0

Eventbrite Negative Reviews

Be careful and PAY ATTENTIONThe day one of my favorite bands put tickets on sale I tried to use the Eventbrite link for my local hometown show. It directed me to the wrong show 1 day later, and I made the mistake of not reading every detail and made the purchase with excitement. AS SOON AS I got the confirmation email I realized there was a glitch with the link that I clicked on bc the show was obviously not the show I was looking for, so I immediately tried to contact Eventbrite to explain my mistake. I still wanted 2 tickets, but I wanted them for the show that I originally clicked on. They emailed me back about 3 days later and basically said it wasn’t their problem and there is nothing that they would do to help me, but that I am more than welcome to sell them to someone else. Thanks a lot for that helpful response. I will try to avoid buying tickets from this company for the rest of my life now unless they are the only ones offering them. Terrible customer service, even when the mistake was on both of us. I should’ve read the fine details, but they also shouldn’t have had a broken link. I tried the link several times after that to make sure I wasn’t crazy, and the same thing was replicated over and over. After they emailed me and told me there wasn’t anything they would do, I also emailed them back pleading my case and they didn’t even bother to respond again..Fmurphy92Version: 7.2.6

Greedy corporate rip offsI have events for the last eight years I never profit but they always get $600-$1000 and ticket fees they charge you for selling the ticket. They charge a customer for buying a ticket. They charge you to transfer your own money to your bank then they charge some other stupid fees and they’re always raising their prices slowly they think they’re slick now on top of all that they want to charge $50 for plan for another fee when they’re already making a killing off of me. They’re pretty much robbing me and I’m allowing it and now they really really really wanna rob you. I’m gonna do everything I can to tell all my promoter friends to stop messing with a Eventbrite move on create a website or go to other options that’s not their Sister company. Eventbrite shame on you. You guys are greedy, horrible people. my little measly three parties I have a year you guys probably make almost 3000 off me a year in fees I’m doing everything in my power to make sure you don’t get that no more and my promoter friends and our podcast that have over 40,000 people. We are going to continue to tell people not use your service you money, hungry greedy, thugs.PlurestVersion: 9.46.0

Incredibly difficult to get inThis App is incredibly difficult to get into. I couldn’t remember my password and so I opted to reset it by way of an emailed link. Didn’t get one. Tried again. Didn’t get one. Tried 20 more times before I finally got one almost two hours later. By that time, the links (all 22 came in at once) had expired, so I had to start over. Frustrating to say the least. In this day and age, everything is computerized. There is no reason it should take that long for a computer to send me a link to reset my password. It should be an instantaneous transaction. Ridiculous! I was also supposed to get an email with my ticket in it, but, three hours later, that one has yet to show up. The person I am going to the event with has yet to get anything from eventbrite. At this point, I’m not sure she’ll be coming with me. Absolutely disgusted and completely frustrated with this app. Will not be using it again after this event! If I could give it zero stars I would!.SdghirdvjnVersion: 9.37.0

The events are great, recommendations are notI have used Eventbrite for quite some time and I really appreciate the work this app is doing. Having said that there are some basic recommendations I am frequently frustrated by. I want to get out and meet people in person and I have no problem that there are great events happening online I just would like them to be out of my feed. I also feel like it’s hard to find or plan more casual events on the app. I understand there are other apps like Meetup but I would really love if you could host a big Hiking event on the app without it being weird. Again, I do appreciate the effort to use technology to help people connect in person. I just hope that the app can take it to the next level and become a place where popular people go to find events, not just to document details and RSVPs of those events..TheearlynerdVersion: 9.28.0

What’s the point of this app?I have tickets to two Eventbrite events but cannot see the tickets under this app. When I click on tickets they are not there and I am redirected to login to their website where I can see them but there is no way to get them to be on my app. What is the point of this app then if I still have to login to the website to see the tickets I bought? I signed up on the app with the same email and password. Also, thought it was weird that the app didn’t give me the option to sign in. I was only able to create an account or sign in with Facebook. Must be why I can’t see my tickets...the app is not linked to your already created profile through their website. Amateurs made this app as far as I can tell. So It looks like I have to buy through the app in order to see those tickets and vice versa. Makes no sense..MilehighloverVersion: 7.1.2

This app does not work for me as a blind person using VoiceOverI enter act with my iPhone using voice over, a screen reader built into every iPhone. When I navigate the main screen of this app, I see categories I can select, but attempting to select them brings up no corresponding events. The window which would list events doesn't even open, and the List box at the top of the app doesn't populate. When I navigate from the top of the screen down, I do not see hashtags I can select, but when I navigate from the bottom of the screen up, I do see hashtags. I tend to find it challenging to discover what events are going on on the weekend, and I was hoping this app would present and easy to use solution to that problem. Until the accessibility challenges are fixed, this will not be a solution I will be able to use in order to become more socially active, and involved in my community..VoiceOver userVersion: 4.3.3

Logging inGood luck logging into the app to get the tickets you’ve purchased. There is no place to put a password after hitting login. I already have an account with eventbrite but all it does is say “this email already exists” and it automatically sends an email to change my password. Kind of hard to login anyway when there is no field to input a password. Good job evenbrite I feel like I’m being punked. It’s obvious they don’t care, if you read all the reviews about logging in all they say is contact customer support. Not even the developers know how to login on their own app. Horrible app and horrible customer service. After contacting I still can’t login. It’s sad that people use this and I’m assuming the rating on the App Store is purely employees trying to save themselves a job while they look for an employer and development team that doesn’t have their heads shoved you know where..Makersmark8350Version: 6.6.2

No real customer support is organizer failsEvent Brite is designed for the benefit of the organizer. They can sell anything (concert/event tickets) however they want (with promises they don’t have to fulfill like VIP amenities). If you don’t get the service the way it was intended they still will not help you. They will tell you to contact the organizer. The website is only designed to get your money for the planner and for eventbrite to get processing fees (I paid $150 in fees). You will get charged two ways to use their service VIP tickets for me totaled at $1,150. Don’t buy any concert or event tickets unless you are ok with ANY result. Just know that customer service only will take messages and phone calls from people who are planning an event. Not people who are actually trying to get help. I didn’t get the full amenities of my VIP ticket and nothing was done about it ($940 wasted)..Maverick17#$Version: 9.0.0

So fricken annoyingThis would be a great app, if the login wasn’t impossible. If you go to settings, hit login and then put in your email address it doesn’t give you an option for password. The options are login with FB or get started. If you hit either of them they send you a reset option for your password, WTH!? You can login when you are registering for an event, BUT it doesn’t keep you logged in so you can’t tell what you’ve registered for and what you haven’t. I spent way too much time trying to figure out how to log into the app. Guess I’ll use the site from now on 🤷🏼‍♀️ Responding to what the developer said. You are WRONG. I am a developer myself, your app is flawed, it does not allow one to login. It has nothing to do with my password. I am not the only review with this issue and from appearance it has been an issue for more than 6 months. Fix it..WhfjfuisbsVersion: 7.2.2

Some major annoying featuresI’ve bought tickets in the past and so I logged into the app to buy a ticket for a new event. Yet the app pulled my info from PayPal and now my tickets can’t sync to the app because they don’t have the same email address. Luckily tickets are attached to the email but it’s a really horrible pdf of the web copy and is extremely difficult to see and fit on your device. Makes the app worthless to be honest. Why is this a feature without an alert the information doesn’t match and to confirm if you want the tickets synced properly. I’m just extremely lucky the info that copied over from PayPal was accessible and glad I checked before I got to the event so now I have a bad pdf to show. Also - I had to read through the FAQs to figure out what went wrong. I almost cried thinking I did something wrong especially since the email shows the entire event day timing and not what I paid for. How is a company smart enough to realize a lot of people have this issue to put it in FAQ but not smart enough to provide a good customer experience and fix this issue/confusion? Very disappointing..HdnekfkfifVersion: 9.6.0

Completely UnusableThis latest version for iOS does not work. It is unusable. Everytime I open the app I get connection errors where you can’t even log in and check tickets. This happens on Wifi and Cellular. I have to delete the app and reinstall just to be able to login. Also, you have website functionality, but clicking on an event ticket just pushes the click to open the app: THIS SHOULD NOT BE HAPPENING. If a person is locked out of the app for whatever reason (like my above issues) then they have no way to access their tickets for an event. It’s great that you are committed to developing an app for the various phone OS’s, but website functionality should not be handicapped just because you have an app. I should be able to access my account and event tickets through the app in Mobile Safari..Frank D YoungVersion: 8.4.3

Bad customer serviceI tried to contact customer service over a ticket issue and the first person I talk to said OK to a refund a week later I never got it. I called back and asked where it was. The new person said I couldn’t get one, but I had already been told I could, so I canceled my hotel because they said I could I know they keep records of the call and everything that is said and wanted a supervisor to look it up because if they said I could get a refund it’s on them. The supervisor said he would have to look into it and get back to me. Surprise surprise a week later no one got back to me after calling back and getting me a credit that I can use in the future but not refund. I spent two hours on waste of my time.Valley Skin 818Version: 9.46.1

Total credit card fraudI bought my tickets online through Eventbrite and it forced me to download the app to get my tickets. I can’t get into the app, I’ve reset my password, tried logging in through Apple, tried logging in through my email. The only option in the app is to buy more tickets. When I try to access the ones I’ve already bought it asks me for my password, which I just created, and says it’s invalid. This is illegal by the way to take someone’s money when you are on notice that they can’t access the product. No customer service number. They are scam artists. Stay away from this app. They also asked me for my birthday for my tickets which is an unnecessary breach of my privacy and could lead to identity theft. They could have just asked me to confirm if I was 21 plus..Usernumber88775543211Version: 9.25.0

Loop to LoopI registered for an event by clicking on a link from my email. Then when I attempted to log into t he Eventbrite app it said I needed to go to my email for security reasons & click the link sent. All this did was create an endless loop to a web browser that gave me the pop up link for the app. That took me to another webpage that said to click to copy information & redirect it to the app but when it went back to the app it just stayed stuck n the same original pop up claiming I needed to click the link. I come from an IT background & the whole thing is running me in circles for an event that I simply want to view. It’s inefficient & needs to be fixed. If I have this problem I can only imagine the frustration it would cause others who are less technologically skilled..LanaLaBonteVersion: 9.15.0

Can’t find eventsHad used app in the past. Didn’t have it on my new phone, so when a link wanted wanted to open it, I had to re-download it. Knew exact name and location and tried to find it, but would not work. Have had trouble with wi-fi giving location of internet service provider instead of my actual location, so when it asked for permission I clicked “no”. There was a search window to enter location, but it wouldn’t work. At that point, rather than go to location services to give it permission, I just deleted it. Don’t give me the appearance that I have an option if I don’t! I’ll use something else. Works fine when clicking on a link and it is already installed, but no good in trying to find events that you may be looking for..Drew927Version: 7.2.5

Ridiculous and no communicationIt is now taking me a half an hour to try to get my ticket. I had to register twice to get a ticket. I received the email because I first registered online through my laptop. I could print the ticket but there was no eTicket available. Then I went to the app and couldn’t find anything and there were no tickets listed under my name. There was no one to contact. The search would not bring up anything. I had to get rid of the app bring it back try again try to find anything online in which to talk to someone or chat with someone, or at least email that there was an issue. No avail. I cannot stand event bright because they are ridiculous and if you have any issues forget it your money your time is gone..LaDiva DietitianVersion: 9.4.1

Great product and terrible customer service if something goes wrongI like the eventbrite platform. It’s relatively easy to use and I’ve met some cool people through it. I have run more than 10 events in the past and the first time I had an issue where customers of mine ran into trouble because of their UI for discount codes I ended up having to eat the fees. When I explained that it was an older audience and they thought that they were not going to be charged, they didn’t listen to my actual situation. They just followed their policy of not refunding fees. Without getting into the details of the conversation, the customer service was awful and frustrating and I won’t be using them to run events if I can find another viable alternative..ShumskerVersion: 7.3.3

RISKY……Eventbrite is great when there is an actual event that occurs and no mistakes are made. Be VERY CAREFUL though, as Eventbrite takes ZERO accountability of what is placed on their platforms and any fraudulent activity. They are not even going to stop the activity that can scam you out of money and then tells you to resolve it with the fraudulent party using their site. Who games the system in ways such as just “saying” they will reschedule an event and Eventbrite has zero parameters around these types of claims. For example. My recommendation is to never spend more than $10 with Eventbrite. See if there is another platform you can use or way to validate purchases. I feel like there should be some type of class action lawsuit that helps protect consumers utilizing third-party sites like this..Fun12341985Version: 9.24.0

ScamsI’m so sorry but you are promoting fake events and fake organizer don’t buy no tickets from this app. I bough few tickets for a techno event in Dallas. And I just found out yesterday that not only change the event dates, but I talk to the manager of the artist and I can show proof of it. The event was for the 30 of March and now they are promoting it for the 13 of April. And the manager of Debora de luka just told me that she is not coming to Texas for like 3 more month, she is very easy to reach. And I don’t even have a answer from the event organizer. This is scam and don’t waists your money like I did. I hope this app resolve me with the money. I’m really thinking to sue this app. I been planing this trip for over 1 month in advance I have hotel reservation and everything and it’s not fair with the costumer be more seriously about your business..Juancho45Version: 6.4.0

IPhone app unusable - crashes 100% of the timeI love eventbrite but this app is horrible and unusable. I cannot ever get it to work. Crashes 100% of the time. If I try to access an event through google calendar or chrome it takes me to the app where I cannot access any online events. I can’t access tickets. If I manage to look at information about a ticket (1 out of 50 tries) it crashes before I can read the information. The new update fixed NOTHING. Thanks for the horrible app and the inability to access any events/information from my phone due to the nonfunctional app that it insists I use. Please find a new app developer or delete the app from the App Store so I can access a **m* event from my browser. Straight up embarrassing shell of a program. There needs to be a 0 star rating..PkpshaggydaVersion: 8.3.10

Email address management neededI now have five separate Eventbrite accounts that can’t be merged together. There is no option to add a secondary email addresses, so every time I got a ticket from someone else to a different email address, Eventbrite automatically created an account and locked the ticket to it. The ticket claims path has no option to login and claim with your actual account. Customers typically have more than one email address. I don’t subscribe to one canonical email. Fragmenting my data across different accounts makes the app pretty much useless for me. It’s more efficient to just search email. The FAQ claims such futuristic feature requests are under review, while other apps consider this standard practice..John in PAVersion: 6.3.3

Don’t update the app?I really dislike the new format of the events that came with the update when you search. The event logos used to be a lot smaller but now they’re way too big and it makes it difficult to find events. With the old format you could see 5 events on one page on an iPhone, but now you can barely even see two. It feels as if the events are less accessible and I spend more time scrolling and seeing events I’m not interested in. I used to love this app but the new format really bothers me so I don’t use it as much. If the creators read this, please please please creat an option to make the events small again. It would be much appreciated..Little.lexiVersion: 9.46.1

Don’t get to choose seats on phoneI bought tickets recently, using the app on my phone. They were for a school performance at a local theatre. I wasn’t asked about seating, so I assumed it was just first come first serve. After buying the first 2 tickets, i had other family decide they wanted to go. I bought a couple more- no problem I thought, except when I printed out the tickets I discovered they were assigned. And because I bought the last 2 at different times- they were all in different places. This was frustrating. When I checked in, they explained it was because I used my phone. For some reason when using your phone you aren’t shown seating choices. Therefore, I’ve deleted the app..JmkeaslerVersion: 6.1.1

Contact supportHorrible app/website! I am very upset! I had an issue with tickets of a event that was going to happen next month so I decided to contact the organizer to help resolve the questions I had. I emailed not once but twice ,through their website not only was there no trace of my emails but no where to see if they replied or not ! So I decided to go through customer support even worse I don’t get why they ask for all the information and details of what my issues were if it was going to be like I never sent an email. Not only did I not get an answer but there is not even a place to check if you even sent the email because it won’t show up anywhere. It will only say “messaged sent” after sending the email and nothing more..GkmvlVersion: 6.6.5

Wait...Not helpful to have to sign in and out for every different email you receive invitations from..Mt93~8Version: 4.3.3

No support for multiple accountsIf you have a personal account and a work account (for conferences, etc) you can’t view them both at once. Have to keep signing in/out.EehhhhhhhhhhVersion: 6.0.0

Dual account support neededAn MVP feature for this app should be multi account support. Having the ability to switch between personal and work accounts is key. Or at least the ability to add multiple email addresses to a single account..TiredConsultantVersion: 5.3.0

Terrible user experienceThis must be the glitchiest and slowest app I have on my iPhone, and it's definitely the eventbrite app since everything else works perfectly. I can't search for anything even if I have the exact event title, it crashes for no reason, there's a severe lag whenever I try to open or close a window, it doesn't show all my tickets, it won't even let me select a date and buy tickets sometimes - which is literally the one thing this app should be doing! I could go on, but basically this is a terrible app for something that's this popular and commonly used. It's almost unusable for me at this point..Amy5768Version: 9.44.0

March 4 ChildrenPromoting/Supporting alt-right events isn’t doing anything to protect children..SheindlinVersion: 9.40.0

Eventbrite is supporting anti-LGBTQ events in CanadaEventbrite is supporting alt-right, anti-LGBTQ hate March in Canada on September 20, 2023. Shame on you. I will never use your app again..Bubba6042Version: 9.40.0

Ticket not show on applicationI got some ticket from organizers. It’s show normally on the website but when I log into the same email on application the ticket was show up then disappear. I can’t find it anymore. However, it still have a registered event notification appear but can’t see the ticket..AzlusVersion: 9.37.0

NaomiYour app on my phone has a glitz. I had to put the app on my iPad..GangagrammaVersion: 9.37.0

Useless.You can only view local in person events. If you’re traveling and planning ahead, you cannot view anything besides online events. Ridiculous..As abuttedVersion: 9.35.1

Very clunkySigning in to this app can be a nightmare , it keeps you in a never ending circle bouncing you from your email back to the app I had to delete the app and try again just to get a ticket I PAID FOR. Next time just email my damn ticket ..Unamused 3654Version: 9.10.0

SlowThe app was very slow.Elov5Version: 9.8.0

Disappointing AppI’m not sure how it has such a high rating. I’ve used this app as a paid subscriber. To host events, it’s awful. To view ‘more’ details of an event, it’s awful. I just tried signing in with the Google button, no response when pushed. This is a publicly traded company that’s been around for more than a decade & it frustrates me the most out of any app that I use.JJJJJJ57jjjjjJJJJJJJJJVersion: 9.67.0

Horrible time accessing ticketsUncle to access my online event. No tickets showed up, unbelievably not user friendly at all..Okanagan PrincessVersion: 9.66.2

CrashesCan’t open any event pages, makes the app crash.Fleurdelys97Version: 9.66.1

Terrible!For many events there is no “Buy” button, even though tickets are available. A google search show this is a known issue but there is no acknowledgment or support for this on their website. Also, I get an error every single time I log in. Do yourself a favour and avoid the app, Evenbrite and its developers just don’t care to make it work. Save yourself the fight purchase tickets via the website..AngelSadieVersion: 9.66.0

Email confirmation doesn’t workI already opened 5 emails from you to ask me confirm my account . All tries take me to Safari and not to the app to finish my confirmation. Que hijoseputa.UnIdiotiaVersion: 9.65.0

Northberry Psychic fair for April 5 sixth and seventhI am really not happy ordering from you because I’ve got the email saying I paid for it and I can’t find the tickets anywhere. I’m getting a little tired of it. This has been going on for a week and when it says to go to the organizer or whoever I paid this money to I bought four tickets, could please someone help me.Witch GlenVersion: 9.63.0

Stop pushing PayPalI don’t want another account. I just want to make my purchase and keep it simple..TRuthTrekkieVersion: 9.61.0

Horrible app, 0 supportReached out to support with some concerns, never heard back. Deleted app..Redgreen2017Version: 9.59.0

Garbage appWhen you used your email address, it sends a verification email that sends you to the website but doesnt log you in on the app. So the app is essentially worthless. Don't bother downloading it...Barbee83Version: 9.54.0

Spam emailingI keep unsubscribing to their emails and they just double down with more every day! Flood your email big time.Ben Affleck is an ok actorVersion: 9.53.0

BrokenIt just keeps saying “something went wrong” so I can’t see events. I can't login either, it just doesn't do anything..Nightfiree3Version: 9.44.0

Login troubleThis all has the most stupidest login plus when they send you a link it opens in browser while I have the app installed. Wasted my time to login for half an hour and still doesn’t login to the app.Hitl33rVersion: 9.37.0

Great so far***I would LOVE to give this app 5 stars. However, since December, whenever I have tried to register and pay for an event through the App, there is no “button” or pop up that gives me the option! There is still availability as it’s an online event that is OPEN to as many people who wish to join. Could SOMEONE give me a hand please? I’ve tried through the App & browser! *** Great experience so far. It would be even better if it saved payment info so it’s quicker and easier to register/buy tickets..BorderlyEquineVersion: 9.61.0

Share featuresRecently the share feature doesn’t work. I selected the three dots and nothings afterwards..Nisey246Version: 9.49.0

Log in LoopI am trying to use this with a work email. Which I do not want connected to my phone. I am stuck in a continuous loop of entering my email, putting in my password, and then the app telling me to check my email for account verification to add a password. I’ve already added and changed the password numerous times on a browser. I guess the app does not work if you do not have your email connected to your phone..Tashi85Version: 9.46.1

You allowed HAMAS and ban Riley Gaines’s eventDeleted…..🤬.ZjywVersion: 9.46.1

The app does not work.Not sure how this got a 4.8 rating, but we are all experiencing the same issue and finally gave up on the app. I had to manually print my tickets and carry the paper rather than have an e-copy as expected. When launching the app, it asks me to log in with the email address used to purchase the tickets. I put in the email, next screen asks for email password. I put that in, and it says it will send me an email to verify. I go to that new mail, and click the Login button. It launches a browser and goes to the Eventbrite site. I can then use the site to go to my account and find my tickets, but I could have done that anyway in a browser without the app. And since it is now a browser window, the QR code is tiny as it is sized for a monitor. The app is therefore useless in this context, as it does not appear capable of actually holding tickets..Dad615Version: 9.46.1

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