Eventbrite Customer Service

Eventbrite Positive Reviews

Greedy corporate rip offsI have events for the last eight years I never profit but they always get $600-$1000 and ticket fees they charge you for selling the ticket. They charge a customer for buying a ticket. They charge you to transfer your own money to your bank then they charge some other stupid fees and they’re always raising their prices slowly they think they’re slick now on top of all that they want to charge $50 for plan for another fee when they’re already making a killing off of me. They’re pretty much robbing me and I’m allowing it and now they really really really wanna rob you. I’m gonna do everything I can to tell all my promoter friends to stop messing with a Eventbrite move on create a website or go to other options that’s not their Sister company. Eventbrite shame on you. You guys are greedy, horrible people. my little measly three parties I have a year you guys probably make almost 3000 off me a year in fees I’m doing everything in my power to make sure you don’t get that no more and my promoter friends and our podcast that have over 40,000 people. We are going to continue to tell people not use your service you money, hungry greedy, thugs.PlurestVersion: 9.46.0

Easy to useSo far my experience with with this app is actually very simple and easy to do and I really trust it because this website when the static X concert got canceled they refund my money no problem and I got it as soon as they send the message so it was very fast so the website is very well managed and the app has exact same feeling plus is way easier than the Ticketmaster app from my experience because with Ticketmaster it’s good don’t get me wrong but if you have an Apple phone like me enough just me but I can’t access the website or the app because saying that or showing that white screen, so is only showing the issues that I know it’s not the case and it only works on my Samsung tablet to make a long explanation short the app is easy to use and I like it and the fact that it gives you two choices of an E ticket or get your ticket at will call the event itself at the ticket booth at the concert in the country has an option that will be in the options so that’s awesome too. You know it’s very easy to use in a straight to the point , so yeah, I really positive experience so far.MommajannVersion: 9.13.1

This App is difficult to useI have purchases 30 sets of tickets in the last year for Unlimited Devotion. The Hottest band in Florida!! Real musicians who play instruments in time! LIVE MUSIC IS ABOUT IMPROVISATION. This band has that magic. However; the app can be difficult depending on Venues they play. Like the crappy spot in Tampa —Jannus Landing. What a hole! Their tickets were hard to buy and upload. The Hard Rock, like last year; hard to interface the tickets. 80 percent of App hassle free. One thumb up. With the money your making you can afford to make this experience hassle free. Ameticans USED TO PRIDE THEMSELVES ON BEING THE BEST, no matter what job they had or what they did for a living. You all ruined that. What else you going to ruin? Tired if flat footed drunks standing in frnt of people who came to dance. GO HOME YOU BUSH LEAGUE Wannabes. If your not dancing to Grateful Dead music—YOUR NOT A DEAD HEAD. Clear out please and have some courtesy for those who actually support the arts. You broke bush cut in line young kids go to your rapper. We are Pranksters, not Gangsters. What else you stupid over populated selfish Fools going to ruin next in this Country?.The rasta docVersion: 9.10.1

Lots of glitchesEvery single time I try to buy something and I want to use PayPal it won’t let me log in, kicks me back to the cart and has all my info (last name, email) messed up. I’ve used this plenty and all of a sudden lately it’s nothing but problems. I was able to buy my ticket today but not without hassle. This past weekend I was going to MDF and had trouble getting my shuttle pass. It just kept buffering. Finally after two days of trying I went to the website and it worked just fine. However, after I paid I wanted to view my tickets and the website only showed my shuttle pass, the app only showed my VIP pass. I went to my email and printed them off because I didn’t trust it. Also I add my tickets to my wallet (iphone) and it didn’t show the correct dates on the VIP ticket but it was correct in my email. Seems there’s a few glitches that need to be worked out. I can almost never buy anything through fb either. I have to leave fb and go directly to Eventbrite, even though fb event pages link you here. I don’t get it..DeathmetaljessVersion: 9.9.0

Love for HOAI have a lot of respect for Athletes considering myself as one because of my love for sports but ex specially for Mr. Brandon Marshall because of his positive drive. His motivation too accomplish some of life’s hardest task like be a reason for positive verses negative insurance is always supported by the out come. A lot of ways his strive has energized my musical career goal as my self thought “never quit if u feel it inside” has brighter effects on a person whose direction in life was not so positive at one point, Shout out too u man love what u an my boy Oco doing for selective few positive Americans like me who decided family an kids first! I see y’all Boys much love an respect always tell Mich an yuel seems like yesterday I was calling home an he was telling Annette that he just started a record label called “Brick Rich Records” an just did a fire song with Rick Ross called “Cold Blooded” an sent me my contract to sign cause we always been good with poetry lol, Love y’all tell mommy Michi I said hey an still dead before dishonor like she taught! 🦑😤🦑, up most respect love I’m here Fa whatever y’all need, Love Bostin DeaGo.Super1oneVersion: 9.18.0

EventbriteEventbrite app reflex only the bright side of event booking for music events in particular including after parties. Eventbrite app all's customers and account holders to purchase individual tickets to reserve there admission to A-lust events such as the Fontainebleau NYE party even featuring Dona Cat or the Halloween Event hosted guest of honor performer,Travis Scott!! This app is giving the fans what they want as long as they choose to pay for it. Very safe trustworthy app to boom festivities for a trip or vacation. I advise vacation goers to always purchase tickets prior to attending an event at a hotel, regardless of hotel stay staus i can confirm, hotel party hopping especially in Miami, FL is "a thing", celebrate safely, ensure entry, and confirm available transportation via Uber or Lyft. Plan ahead and plan to be treated Right, by booking with eventbrite ☀️.NFTStephyVersion: 9.33.0

A Must-Have for Event Enthusiasts!I've been using Eventbrite for quite some time now, and it has become my go-to app for discovering and attending events. The user-friendly interface makes it incredibly easy to find events that match my interests and schedule. What I enjoy most about Eventbrite is the vast variety of events it offers. Whether I'm looking for concerts, workshops, food festivals, or local meetups, Eventbrite always has something exciting to offer. The app's search and filter options make it a breeze to pinpoint the perfect event for any occasion. Booking tickets and RSVPing is a seamless process, and I appreciate the convenience of having all my event details and tickets stored in one place. The reminders and notifications ensure I never miss out on an event I've signed up for. The community aspect of Eventbrite is also a plus. I've had the chance to meet like-minded individuals at events and make lasting connections. Overall, Eventbrite enhances my social life and keeps me engaged with the local scene. If you love attending events or are simply looking to spice up your social calendar, Eventbrite is the app you need. Highly recommended!.YohaEdgYVersion: 9.41.1

Read All Reviews - See UpdateThen read the developer responses. Only the critical reviews with developer responses. If you think critically and unemotionally, and consider the TOS for every possible device, app, operating system, platform, and any other possible way you could have ever accessed this “application” then you should have an epiphany about why Eventbrite seemed too convenient. Updated: after reading more reviews with developer responses, it is increasingly evident that this is allowing scam artists to scam both legitimate users (event creators and those who want to use this developers […AI ?] to attend legitimate events) out of money. Just keep reading all reviews with developer responses. The combination of reviews + developer responses + reading the full content of BOTH is Critical. You are bound by the TOS from much higher up than this garbage, so you could just dispute the transactions IMMEDIATELY next time anything happens that seems unusual. I will be doing that next, unrelated to this developer. Signed, NotAllKarensButSemanticsEvolveLikeScienceHistory.CriticalityKaren834Version: 10.26.0

Great but needs improvement to facilitate usage.I really like the app, however I think it would be very useful if we could remove events we saw and are not interested on. For example, when scrolling down I see something I am not interested on I would like to swipe left or something and not ever see it again. Also, events that repeat every week are annoying. They are the first ones to show up and they are like surfing lessons or something and each week is the same thing. Even if I choose filters that do not apply to that they still show up. Finally, filters are not always helpful. I could select community and nothing will come up, but after searching on google events do show up and they are on eventbrite!! Maybe have people posting events answer more questions so the filters can be more accurate..Mishel MandujanoVersion: 7.3.4

Unreliable and frustratingThis app is not reliable at all. I have reverted to using the web app. My events/orders are not syncing to my IOS app. They show up fine in the Web portal. I get emails on tickets or cancellations at the email address associated with my account, but tickets are not showing up in the IOS App upcoming tickets (yes I i have pressed Try again multiple times to no avail). I have deleted app, reinstalled, tried literally everything to get the IOS app to show my tickets but have to use the Web App now because the IOS app is not reliable for displaying my tickets. Latest IOS update did not help. Please fix syncing between web app and IOS app. I no longer can use Apple Wallet for tickets because they don't appear. Again, all events are showing up correctly when I login via web browser..StubakerVersion: 8.3.11

App is disappointing - Website is the better optionThere are a lot of great events on here but the app itself is a pain. You have to use back arrows to get to the home screen and other areas (like the search function) on certain pages because there’s no main navigation. This can be a real pain when you’ve clicked through a lot of events in a row. I just shutdown the app and restart at that point. The other problem is that you can set any location filters (like distance) outside of just where to look, so you’ll see results for events that are sometimes over 2 hours drive from the location you set. This is a bummer when you find what you’re looking for but can’t do it because of how far away it actually is..Vkng90Version: 9.8.0

Advancing the timesAs a kid, I enjoyed going to the movies and watching my favorite characters and hero’s fight off villains and antagonist; or going to a concert to see and hear my favorite artist perform was super exciting! But securing tickets were always a problem growing up! Now…, here we are in the 21st Century- and things have gotten so much easier with ‘Eventbrite!’ This, “by far,” is the premier mediums to accessing all of your favorite plays, concerts and movies with the simple ‘check & click’! I love the convenience of digital access! Thanks for this platform and allowing me to experience this wonderful tool. And, allowing me the opportunity to share my experience! You guys…Rock!!!.Gm$$77Version: 9.12.1

Unsafe conditionsI went to the Festival of life on day 1 at Lincoln park in Newark and couldn’t find a parking spot and if I did luck up I would never have gotten in. There were so many people in such a small park so I went home. I tried again on day 2. I found a parking spot and got in with no problem. Not as many people. The problem was them shooting T-shirts from that canon into the crowd of people. One was coming my way and I was barreled into by a group of people and knocked into the elderly lady behind me. My entire right side was hurt for 2 days. I hope the other lady was ok. Needless to say I never went back again. Freebies are just not worth it even though I left empty handed..NeverleaveumomVersion: 5.3.1

My Memorable Evening in Spain!From the very first Magical Moment I felt transported to that gorgeous city in Espania! Everything I feasted on was absolutely mouth watering! It was really difficult to decide on which tapas to choose. They all sounded so delicious so I varied each one of them with meat, such as braised rib, and seafood such as shrimp or veggies! The paellas were wonderful. The vino list was extensive but, of course, I chose half a bottle of an Italian Chardonnay Sauvignon and a glass of delicious Sangria and a Cuban Mojito. Dessert was an amazing slice of decadent chocolate cake. The last time I saw Flamenco Dancers was in Acapulco, Mexico in 1984 with my wonderful husband Allister McIntosh “Tosh” and my one of my best friends, Maria Dring. If you haven’t had the pleasure, you are in for a treat! Believe you me! Such energy, such grace, and, undeniably, something very Sexy about it, too. I know my husband felt it, also, as he was playing “footsie” with me!!! lol These three paragraphs will be entered into the second book of my memoirs, that’s for sure. Good night and sweet dreams, Sharon Leigh McIntosh.“Punkin”Version: 9.83.2

Stopped being able to add event to my calendarI’ve been using this app on my iPhone for a couple years and it’s always been able to save an event to my calendar until now. No idea if this could be related to recent update. I was on the app at an event and tapped add to calendar. It gives an error message to the effect that cannot access my calendar. No details or suggestions. I haven’t changed anything about my calendar and it has full access permission to it. The website help I see has nothing about technical issues like this and no address to email customer support..Ib4uVersion: 9.58.0

Passionate again!I am always learning and researching. I love it. I haven’t done anything with other folks for awhile and I enjoy that communication. In my business, when making a flower centerpiece, I use vintage handpicked item. I only make one of an arrangement because it makes it special and I truly love variety. You offer so much variety and I absolutely love it. You have made my gratitude list everyday for a long time! I’m excited about my class in the morning, so I need to close. Have a blessed evening. Carol I have ventured into “ Excellence in Vintage”. Includes well know vintage wall art, gallery ready, vintage crystal , vintage vases, vintage jewelry, Vintage gifts including stuffed toys. All are growing in values. I love everything you have offered me. I live in the sticks (love it) but had horrible wifi and internet problems so I missed so many things! I have a new reliable network! I have thought of many ways to give back. I need to have a steady income first! I am so very grateful! Carol.CbgratefulVersion: 9.23.0

Took my money. Didn’t know.When purchasing a ticket for an event it said “there was a problem purchasing. Please try again.” So I did. I figured maybe the app isn’t working so I tried the website. The website said the same thing and before you know it, my money was being taken out and I didn’t know until I looked at my bank account. Idk whats going on with the app and the website but it took out so much money from me that I don’t even know if I’ll ever get a refund for it. I’m contacting them but that depends if they’ll ever get back at me..Kirana993Version: 9.12.1

Event BrightWether your trying to be a social elite or not, very hip to what's going on platform in the application out to-date ❕Seriously it gives you inside scoop on events going on for the weekend,weekdays,popular, and you can also set the filter to your liking! Great application for this day and era. If you don't get out much and when do happen to get out, and your trying to find something to do or wanna make plans. But no clue or idea on what? I for one definitely recommend opening the app to see what's going on. You'll go from no plans to something fun and cost effective to do or even free! That's right F R E E ❗️ So have fun people who've never tried out take this App users word for it !.Sincere S.Version: 4.3.3

Update: Beware!!!Prior to today, the Eventbrite app settings did not have a toggle nor option to disable cellular use. What I find strange is that since my previous post, now, there is a cellular use toggle option. I know my previous claim was not overlooked because the app did not list in the cellular section. And when I checked the general listing for apps, inside Eventbrite settings, there was no toggle, nor cellular option to disable. However, there was location option that I allowed Eventbrite to use my location when in use. I am not sure if this was an app glitch or update, but problem was resolved. Therefore, I increased my rating from 1 to 4 stars..RV WinkleVersion: 5.0.1

Awesome app for events in your communityIf you are looking for something fun and interesting to do in your city check out Eventbrite. Most tickets are free and most is 20-30 dollars a ticket. Highly recommended!.Lifeisgood88888Version: 6.3.1

SlowThe app was very slow.Elov5Version: 9.8.0

Super bonne App...Très intéressant comme App.DanProTopVersion: 4.3.3

Saved me during COVID-19I moved to Rockland, which is near Ottawa, Ontario and before I could get to know people here COVID lockdowns started. I don’t know what I would have done without it. I’m an artsy person and there many free art classes, lectures about famous painters, portraiture and watercolour classes I took. My favourites are a weekly watercolour class still given for free by Connections Canada featuring Cathy Wild every Tuesday at 1 pm EST , Hike and Draw, art classes by The London Drawing Group, the Smithsonian Institute some random classes where I’ve learned about papier-mâché and some gardening and garden planning, and sustainable gardening. I am still participating. I have taken over 100 classes, most of them free or with donations as you can afford. I’ve grown as person taking classes in areas I never would have before because they are there, the ones I take are free, and what else was there to do. 😃.Nancy from OttawaVersion: 9.26.0

A great app but has a critical bugThe “Get Tickets” button is not showing up for iPhone users that have the app installed. This happened last time a month ago and happening again. We have the tickets and the button shows up on the web version. But if the user has this app installed, clicking the link opens the iOS app but the button never shows up..Jumper123Version: 9.60.0

App doesn’t work properlyI have Apple 15.6.1 version and the app continuously stays stuck on the homepage. I’ve deleted and downloaded the app and it then allows me to search and view my tickets but when I click onto an event for viewing I am stuck again as the Arrow to return back to search listings does not work. This is quite annoying as I have to close the app and relaunch it. I see there was an update 6 days ago so this return arrow may have been overlooked in the update. Other than this when the app was working it was nice to use and this is the only reason 3 stars is given or else todays would be 1star. Hopefully this will be fixed soon..BabycoincoinVersion: 9.57.0

Nowhere to submit bug reports and there’s a big new bugThere is nowhere to submit bug reports. If I register for something, I can’t register for another event without exiting and restarting the app. I can’t register for anything that charges admission on the app. It won’t even show me the price or if tickets available. I can only find out by visiting eventbrite on my desktop. I used to be able to add events to my iCal through the app, but that no longer works. ————— This app has been an amazing way for me to continue my education affordably. So many high-quality workshops and lectures are available here for free or for cheap. I do wish there was a way to filter by time of day, though. If I have some free time at 7 pm, for example, it would be extremely useful to be able to search for events at 7 pm rather than have to sift through a 24-hour period’s worth of events. I also wish there was a way I could leave certain organizers out of my searches. There are a few places I’d block because they always turn up in my searches despite not being relevant to what I’m looking for..The ShanMonsterVersion: 9.52.0

Awesomeness!I really look forward to the virtual events. Love Chuck Pierce..SpringforthVersion: 9.26.0

ExcellentFantastic platform to find great courses online..DewpaintVersion: 9.29.0

RMBest bloody app mates.The mad hatter 1959Version: 9.99.0

Steph and Aileen skating eventEasy Peezy. Nice people..EJ P GJVersion: 9.94.2

Sue😚.Sue IraisVersion: 9.94.2

EntertainmentSo far since I got this app. At first I like looking into what is happening? Til I purchase one tickets to see if it works. Works like a charm, no rip offs n need to have more events that r happening between Thunder Bay and kenora. I don’t travel too far in Ontario.Kendra wesleyVersion: 9.93.0

Hard to find local eventsYour search feature is terrible. Also, when I get emails for new events they do interest me, it takes me to the app, shows the event briefly, then displays a “something is wrong” message with a reload button. Tapping it does nothing. Please fix!.ZoomJerVersion: 9.91.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 10.63.0

Eventbrite Negative Reviews

Be careful and PAY ATTENTIONThe day one of my favorite bands put tickets on sale I tried to use the Eventbrite link for my local hometown show. It directed me to the wrong show 1 day later, and I made the mistake of not reading every detail and made the purchase with excitement. AS SOON AS I got the confirmation email I realized there was a glitch with the link that I clicked on bc the show was obviously not the show I was looking for, so I immediately tried to contact Eventbrite to explain my mistake. I still wanted 2 tickets, but I wanted them for the show that I originally clicked on. They emailed me back about 3 days later and basically said it wasn’t their problem and there is nothing that they would do to help me, but that I am more than welcome to sell them to someone else. Thanks a lot for that helpful response. I will try to avoid buying tickets from this company for the rest of my life now unless they are the only ones offering them. Terrible customer service, even when the mistake was on both of us. I should’ve read the fine details, but they also shouldn’t have had a broken link. I tried the link several times after that to make sure I wasn’t crazy, and the same thing was replicated over and over. After they emailed me and told me there wasn’t anything they would do, I also emailed them back pleading my case and they didn’t even bother to respond again..Fmurphy92Version: 7.2.6

Greedy corporate rip offsI have events for the last eight years I never profit but they always get $600-$1000 and ticket fees they charge you for selling the ticket. They charge a customer for buying a ticket. They charge you to transfer your own money to your bank then they charge some other stupid fees and they’re always raising their prices slowly they think they’re slick now on top of all that they want to charge $50 for plan for another fee when they’re already making a killing off of me. They’re pretty much robbing me and I’m allowing it and now they really really really wanna rob you. I’m gonna do everything I can to tell all my promoter friends to stop messing with a Eventbrite move on create a website or go to other options that’s not their Sister company. Eventbrite shame on you. You guys are greedy, horrible people. my little measly three parties I have a year you guys probably make almost 3000 off me a year in fees I’m doing everything in my power to make sure you don’t get that no more and my promoter friends and our podcast that have over 40,000 people. We are going to continue to tell people not use your service you money, hungry greedy, thugs.PlurestVersion: 9.46.0

Horrible design!It is only because I’m so angry that I’m going to expend the energy to warn others about this app. I tried to order 2 tickets for an event, but kept getting an error message every time I submitted the payment. My wife then noticed we were getting alerts from our credit card company and it looked like the order went through 3 times (matching the number of times I tried to resubmit it). I also noticed we had 6 tickets showing in my account. Then I tried to reach someone at eventbrite, but of course like every other company that provides horrible service they give you no option to connect with a human being. So I have to write it out on a request and hope I was clear. AFTER I submitted the refund request I noticed that the 6 tickets were NOT 6 tickets at all, but 2 sets of all three options we selected for our 2 tickets, but showed as 6 different tickets. So I now realized I DON’T want the refund that I can’t take back. This purchase experience is a nightmare. How can these processes be so bad??.TabletDudeVersion: 9.71.0

Incredibly difficult to get inThis App is incredibly difficult to get into. I couldn’t remember my password and so I opted to reset it by way of an emailed link. Didn’t get one. Tried again. Didn’t get one. Tried 20 more times before I finally got one almost two hours later. By that time, the links (all 22 came in at once) had expired, so I had to start over. Frustrating to say the least. In this day and age, everything is computerized. There is no reason it should take that long for a computer to send me a link to reset my password. It should be an instantaneous transaction. Ridiculous! I was also supposed to get an email with my ticket in it, but, three hours later, that one has yet to show up. The person I am going to the event with has yet to get anything from eventbrite. At this point, I’m not sure she’ll be coming with me. Absolutely disgusted and completely frustrated with this app. Will not be using it again after this event! If I could give it zero stars I would!.SdghirdvjnVersion: 9.37.0

The events are great, recommendations are notI have used Eventbrite for quite some time and I really appreciate the work this app is doing. Having said that there are some basic recommendations I am frequently frustrated by. I want to get out and meet people in person and I have no problem that there are great events happening online I just would like them to be out of my feed. I also feel like it’s hard to find or plan more casual events on the app. I understand there are other apps like Meetup but I would really love if you could host a big Hiking event on the app without it being weird. Again, I do appreciate the effort to use technology to help people connect in person. I just hope that the app can take it to the next level and become a place where popular people go to find events, not just to document details and RSVPs of those events..TheearlynerdVersion: 9.28.0

What’s the point of this app?I have tickets to two Eventbrite events but cannot see the tickets under this app. When I click on tickets they are not there and I am redirected to login to their website where I can see them but there is no way to get them to be on my app. What is the point of this app then if I still have to login to the website to see the tickets I bought? I signed up on the app with the same email and password. Also, thought it was weird that the app didn’t give me the option to sign in. I was only able to create an account or sign in with Facebook. Must be why I can’t see my tickets...the app is not linked to your already created profile through their website. Amateurs made this app as far as I can tell. So It looks like I have to buy through the app in order to see those tickets and vice versa. Makes no sense..MilehighloverVersion: 7.1.2

This app does not work for me as a blind person using VoiceOverI enter act with my iPhone using voice over, a screen reader built into every iPhone. When I navigate the main screen of this app, I see categories I can select, but attempting to select them brings up no corresponding events. The window which would list events doesn't even open, and the List box at the top of the app doesn't populate. When I navigate from the top of the screen down, I do not see hashtags I can select, but when I navigate from the bottom of the screen up, I do see hashtags. I tend to find it challenging to discover what events are going on on the weekend, and I was hoping this app would present and easy to use solution to that problem. Until the accessibility challenges are fixed, this will not be a solution I will be able to use in order to become more socially active, and involved in my community..VoiceOver userVersion: 4.3.3

Logging inGood luck logging into the app to get the tickets you’ve purchased. There is no place to put a password after hitting login. I already have an account with eventbrite but all it does is say “this email already exists” and it automatically sends an email to change my password. Kind of hard to login anyway when there is no field to input a password. Good job evenbrite I feel like I’m being punked. It’s obvious they don’t care, if you read all the reviews about logging in all they say is contact customer support. Not even the developers know how to login on their own app. Horrible app and horrible customer service. After contacting I still can’t login. It’s sad that people use this and I’m assuming the rating on the App Store is purely employees trying to save themselves a job while they look for an employer and development team that doesn’t have their heads shoved you know where..Makersmark8350Version: 6.6.2

No real customer support is organizer failsEvent Brite is designed for the benefit of the organizer. They can sell anything (concert/event tickets) however they want (with promises they don’t have to fulfill like VIP amenities). If you don’t get the service the way it was intended they still will not help you. They will tell you to contact the organizer. The website is only designed to get your money for the planner and for eventbrite to get processing fees (I paid $150 in fees). You will get charged two ways to use their service VIP tickets for me totaled at $1,150. Don’t buy any concert or event tickets unless you are ok with ANY result. Just know that customer service only will take messages and phone calls from people who are planning an event. Not people who are actually trying to get help. I didn’t get the full amenities of my VIP ticket and nothing was done about it ($940 wasted)..Maverick17#$Version: 9.0.0

So fricken annoyingThis would be a great app, if the login wasn’t impossible. If you go to settings, hit login and then put in your email address it doesn’t give you an option for password. The options are login with FB or get started. If you hit either of them they send you a reset option for your password, WTH!? You can login when you are registering for an event, BUT it doesn’t keep you logged in so you can’t tell what you’ve registered for and what you haven’t. I spent way too much time trying to figure out how to log into the app. Guess I’ll use the site from now on 🤷🏼‍♀️ Responding to what the developer said. You are WRONG. I am a developer myself, your app is flawed, it does not allow one to login. It has nothing to do with my password. I am not the only review with this issue and from appearance it has been an issue for more than 6 months. Fix it..WhfjfuisbsVersion: 7.2.2

Some major annoying featuresI’ve bought tickets in the past and so I logged into the app to buy a ticket for a new event. Yet the app pulled my info from PayPal and now my tickets can’t sync to the app because they don’t have the same email address. Luckily tickets are attached to the email but it’s a really horrible pdf of the web copy and is extremely difficult to see and fit on your device. Makes the app worthless to be honest. Why is this a feature without an alert the information doesn’t match and to confirm if you want the tickets synced properly. I’m just extremely lucky the info that copied over from PayPal was accessible and glad I checked before I got to the event so now I have a bad pdf to show. Also - I had to read through the FAQs to figure out what went wrong. I almost cried thinking I did something wrong especially since the email shows the entire event day timing and not what I paid for. How is a company smart enough to realize a lot of people have this issue to put it in FAQ but not smart enough to provide a good customer experience and fix this issue/confusion? Very disappointing..HdnekfkfifVersion: 9.6.0

Completely UnusableThis latest version for iOS does not work. It is unusable. Everytime I open the app I get connection errors where you can’t even log in and check tickets. This happens on Wifi and Cellular. I have to delete the app and reinstall just to be able to login. Also, you have website functionality, but clicking on an event ticket just pushes the click to open the app: THIS SHOULD NOT BE HAPPENING. If a person is locked out of the app for whatever reason (like my above issues) then they have no way to access their tickets for an event. It’s great that you are committed to developing an app for the various phone OS’s, but website functionality should not be handicapped just because you have an app. I should be able to access my account and event tickets through the app in Mobile Safari..Frank D YoungVersion: 8.4.3

Total credit card fraudI bought my tickets online through Eventbrite and it forced me to download the app to get my tickets. I can’t get into the app, I’ve reset my password, tried logging in through Apple, tried logging in through my email. The only option in the app is to buy more tickets. When I try to access the ones I’ve already bought it asks me for my password, which I just created, and says it’s invalid. This is illegal by the way to take someone’s money when you are on notice that they can’t access the product. No customer service number. They are scam artists. Stay away from this app. They also asked me for my birthday for my tickets which is an unnecessary breach of my privacy and could lead to identity theft. They could have just asked me to confirm if I was 21 plus..Usernumber88775543211Version: 9.25.0

Beware of UI glitches and bugsI've never been a fan of this vendor due to issues with tickets not scanning, or showing up properly in my ticket "upcoming" folder. A couple days ago, I attempted to purchase a ticket with Apple Pay, Apple Pay said it declined, I went to my upcoming folder there was NO TICKET, went to purchase another then somehow have two tickets now??? There's no support chat or email, they go out of their way to hide any way to contact or get this kind of issue resolved and even better, make you reach out to the vendor for a refund, and most vendors do not accept refunds. This is so absolutely frustrating, I shouldn't have to credit card dispute something as simple as a mistaken purchase due to their app faults..KyleGavinVersion: 9.75.0

Bad customer serviceI tried to contact customer service over a ticket issue and the first person I talk to said OK to a refund a week later I never got it. I called back and asked where it was. The new person said I couldn’t get one, but I had already been told I could, so I canceled my hotel because they said I could I know they keep records of the call and everything that is said and wanted a supervisor to look it up because if they said I could get a refund it’s on them. The supervisor said he would have to look into it and get back to me. Surprise surprise a week later no one got back to me after calling back and getting me a credit that I can use in the future but not refund. I spent two hours on waste of my time.Valley Skin 818Version: 9.46.1

Loop to LoopI registered for an event by clicking on a link from my email. Then when I attempted to log into t he Eventbrite app it said I needed to go to my email for security reasons & click the link sent. All this did was create an endless loop to a web browser that gave me the pop up link for the app. That took me to another webpage that said to click to copy information & redirect it to the app but when it went back to the app it just stayed stuck n the same original pop up claiming I needed to click the link. I come from an IT background & the whole thing is running me in circles for an event that I simply want to view. It’s inefficient & needs to be fixed. If I have this problem I can only imagine the frustration it would cause others who are less technologically skilled..LanaLaBonteVersion: 9.15.0

Can’t find eventsHad used app in the past. Didn’t have it on my new phone, so when a link wanted wanted to open it, I had to re-download it. Knew exact name and location and tried to find it, but would not work. Have had trouble with wi-fi giving location of internet service provider instead of my actual location, so when it asked for permission I clicked “no”. There was a search window to enter location, but it wouldn’t work. At that point, rather than go to location services to give it permission, I just deleted it. Don’t give me the appearance that I have an option if I don’t! I’ll use something else. Works fine when clicking on a link and it is already installed, but no good in trying to find events that you may be looking for..Drew927Version: 7.2.5

Too hard to get supportThe app doesn’t always give you the option to register or buy a ticket. I’ve had to use a browser at times in order to register. Don’t know if that’s a known bug or what’s going on because I’ve heard other people have the same complaint. A took off another star because there’s no easy way to report this in order to get support on it. Only support articles. It says you can email but I saw no way to and I don’t feel like wasting more time trying to find it. So I came to the App Store to click on their app support link to see if that went somewhere different, but it did not. Will add stars back if get a response. But seems unlikely given the overwhelming positive reviews…..Smc7882Version: 9.70.0

Ridiculous and no communicationIt is now taking me a half an hour to try to get my ticket. I had to register twice to get a ticket. I received the email because I first registered online through my laptop. I could print the ticket but there was no eTicket available. Then I went to the app and couldn’t find anything and there were no tickets listed under my name. There was no one to contact. The search would not bring up anything. I had to get rid of the app bring it back try again try to find anything online in which to talk to someone or chat with someone, or at least email that there was an issue. No avail. I cannot stand event bright because they are ridiculous and if you have any issues forget it your money your time is gone..LaDiva DietitianVersion: 9.4.1

Frustrating and of no useI found this app to be difficult to use. Small, hard to read text due to low contrast between text and background. For those who are somewhat infrequent users of this type of app the customer service ( or more accurately the lack of effective customer service ) consists of a frustrating text/chat session with a AI chat bot which assures you it is here to help while doing nothing to help. This app is so frustrating I just had to write about it to try to calm my anger from paying money for tickets i haven’t received, and for the time I lost trying to use this broken and shoddy and carelessly managed Mickey Mouse app. I truly have been robbed here! I should have asked the AI chat robot it to assist me in figuring out how to award less than one star!.HalN3Version: 9.73.0

App doesn’t workI purchased tickets through eventbrite and received an email instructing me to download the app and log in with the same email I used to purchase the tickets. But when I put that email address in the app login screen I get an invalid email error. It looks like it will let me register a new account under a different email address, but it won’t let me use the email address that I purchased the tickets with and received the confirmation email at. I’m stuck. I was able to log on to eventbrite on a PC and get to my tickets that way - which means I can go to the library and print out the tickets on paper - but no way to access them on my phone? I won’t be purchasing any further tickets from eventbrite unless this gets fixed..2DoUser123Version: 9.83.2

Great product and terrible customer service if something goes wrongI like the eventbrite platform. It’s relatively easy to use and I’ve met some cool people through it. I have run more than 10 events in the past and the first time I had an issue where customers of mine ran into trouble because of their UI for discount codes I ended up having to eat the fees. When I explained that it was an older audience and they thought that they were not going to be charged, they didn’t listen to my actual situation. They just followed their policy of not refunding fees. Without getting into the details of the conversation, the customer service was awful and frustrating and I won’t be using them to run events if I can find another viable alternative..ShumskerVersion: 7.3.3

RISKY……Eventbrite is great when there is an actual event that occurs and no mistakes are made. Be VERY CAREFUL though, as Eventbrite takes ZERO accountability of what is placed on their platforms and any fraudulent activity. They are not even going to stop the activity that can scam you out of money and then tells you to resolve it with the fraudulent party using their site. Who games the system in ways such as just “saying” they will reschedule an event and Eventbrite has zero parameters around these types of claims. For example. My recommendation is to never spend more than $10 with Eventbrite. See if there is another platform you can use or way to validate purchases. I feel like there should be some type of class action lawsuit that helps protect consumers utilizing third-party sites like this..Fun12341985Version: 9.24.0

ScamsI’m so sorry but you are promoting fake events and fake organizer don’t buy no tickets from this app. I bough few tickets for a techno event in Dallas. And I just found out yesterday that not only change the event dates, but I talk to the manager of the artist and I can show proof of it. The event was for the 30 of March and now they are promoting it for the 13 of April. And the manager of Debora de luka just told me that she is not coming to Texas for like 3 more month, she is very easy to reach. And I don’t even have a answer from the event organizer. This is scam and don’t waists your money like I did. I hope this app resolve me with the money. I’m really thinking to sue this app. I been planing this trip for over 1 month in advance I have hotel reservation and everything and it’s not fair with the costumer be more seriously about your business..Juancho45Version: 6.4.0

Wait...Not helpful to have to sign in and out for every different email you receive invitations from..Mt93~8Version: 4.3.3

Terrible user experienceThis must be the glitchiest and slowest app I have on my iPhone, and it's definitely the eventbrite app since everything else works perfectly. I can't search for anything even if I have the exact event title, it crashes for no reason, there's a severe lag whenever I try to open or close a window, it doesn't show all my tickets, it won't even let me select a date and buy tickets sometimes - which is literally the one thing this app should be doing! I could go on, but basically this is a terrible app for something that's this popular and commonly used. It's almost unusable for me at this point..Amy5768Version: 9.44.0

No support for multiple accountsIf you have a personal account and a work account (for conferences, etc) you can’t view them both at once. Have to keep signing in/out.EehhhhhhhhhhVersion: 6.0.0

March 4 ChildrenPromoting/Supporting alt-right events isn’t doing anything to protect children..SheindlinVersion: 9.40.0

Dual account support neededAn MVP feature for this app should be multi account support. Having the ability to switch between personal and work accounts is key. Or at least the ability to add multiple email addresses to a single account..TiredConsultantVersion: 5.3.0

Eventbrite is supporting anti-LGBTQ events in CanadaEventbrite is supporting alt-right, anti-LGBTQ hate March in Canada on September 20, 2023. Shame on you. I will never use your app again..Bubba6042Version: 9.40.0

Ticket not show on applicationI got some ticket from organizers. It’s show normally on the website but when I log into the same email on application the ticket was show up then disappear. I can’t find it anymore. However, it still have a registered event notification appear but can’t see the ticket..AzlusVersion: 9.37.0

NaomiYour app on my phone has a glitz. I had to put the app on my iPad..GangagrammaVersion: 9.37.0

Useless.You can only view local in person events. If you’re traveling and planning ahead, you cannot view anything besides online events. Ridiculous..As abuttedVersion: 9.35.1

Very clunkySigning in to this app can be a nightmare , it keeps you in a never ending circle bouncing you from your email back to the app I had to delete the app and try again just to get a ticket I PAID FOR. Next time just email my damn ticket ..Unamused 3654Version: 9.10.0

Not bad itself but cheap marketing strategy.“Your tickets are not in this email. Access your tickets in the Eventbrite app before your event, and stash them in your phone’s digital wallet for the fastest entry!” This appeared after I buying the thicket. It sounds like “download us or your money was wasted.” I may not care if this happens before the payment or make the download an optional. I feel I was blacked mailed..Danin300Version: 9.83.2

Need direct link to Apple WalletCan’t believe we have to download an app and do an interpretive dance to get to the Apple Wallet download under the overflow menu. We see this dark pattern. No wonder everyone is switching to Luma for events..Relevant-internVersion: 9.82.0

Not happyI ordered tickets for an event. 2 for Saturday and 2 for Sunday … only the Sunday tickets came through but paid for all 4. It’s been impossible to find out who to contact and how. Very hard to navigate and very disappointing that they took my money and didn’t provide tickets I’ve bought 2 more now so we do not miss my daughter sing, but I will be expecting the money back for 2 tickets I didn’t get. Of course I will have to search for how/who to contact..AnnieM33Version: 9.80.0

App crashes use the websiteEvery time I do a search, it loads one page of results and then says “something went wrong check your connection”. Keep happening many times. Use the website instead the app is very unreliable.ItsJBlitzVersion: 9.78.0

Disappointing AppI’m not sure how it has such a high rating. I’ve used this app as a paid subscriber. To host events, it’s awful. To view ‘more’ details of an event, it’s awful. I just tried signing in with the Google button, no response when pushed. This is a publicly traded company that’s been around for more than a decade & it frustrates me the most out of any app that I use.JJJJJJ57jjjjjJJJJJJJJJVersion: 9.67.0

Horrible time accessing ticketsUncle to access my online event. No tickets showed up, unbelievably not user friendly at all..Okanagan PrincessVersion: 9.66.2

CrashesCan’t open any event pages, makes the app crash.Fleurdelys97Version: 9.66.1

Terrible!For many events there is no “Buy” button, even though tickets are available. A google search show this is a known issue but there is no acknowledgment or support for this on their website. Also, I get an error every single time I log in. Do yourself a favour and avoid the app, Evenbrite and its developers just don’t care to make it work. Save yourself the fight purchase tickets via the website..AngelSadieVersion: 9.66.0

Email confirmation doesn’t workI already opened 5 emails from you to ask me confirm my account . All tries take me to Safari and not to the app to finish my confirmation. Que hijoseputa.UnIdiotiaVersion: 9.65.0

Northberry Psychic fair for April 5 sixth and seventhI am really not happy ordering from you because I’ve got the email saying I paid for it and I can’t find the tickets anywhere. I’m getting a little tired of it. This has been going on for a week and when it says to go to the organizer or whoever I paid this money to I bought four tickets, could please someone help me.Witch GlenVersion: 9.63.0

Stop pushing PayPalI don’t want another account. I just want to make my purchase and keep it simple..TRuthTrekkieVersion: 9.61.0

Horrible app, 0 supportReached out to support with some concerns, never heard back. Deleted app..Redgreen2017Version: 9.59.0

Garbage appWhen you used your email address, it sends a verification email that sends you to the website but doesnt log you in on the app. So the app is essentially worthless. Don't bother downloading it...Barbee83Version: 9.54.0

Spam emailingI keep unsubscribing to their emails and they just double down with more every day! Flood your email big time.Ben Affleck is an ok actorVersion: 9.53.0

BrokenIt just keeps saying “something went wrong” so I can’t see events. I can't login either, it just doesn't do anything..Nightfiree3Version: 9.44.0

Login troubleThis all has the most stupidest login plus when they send you a link it opens in browser while I have the app installed. Wasted my time to login for half an hour and still doesn’t login to the app.Hitl33rVersion: 9.37.0

Great so far***I would LOVE to give this app 5 stars. However, since December, whenever I have tried to register and pay for an event through the App, there is no “button” or pop up that gives me the option! There is still availability as it’s an online event that is OPEN to as many people who wish to join. Could SOMEONE give me a hand please? I’ve tried through the App & browser! *** Great experience so far. It would be even better if it saved payment info so it’s quicker and easier to register/buy tickets..BorderlyEquineVersion: 9.61.0

Error searching and sortingError and unable to use the app..AneeshkkVersion: 9.99.0

Has issues on iPhoneI’m not sure if there’s a bug but Everytime I click on the event to get more information it gives a “something went wrong. Please try again.” With a ‘Reload’ button at the bottom that doesn’t do anything… I downloaded the app because I felt the website was annoying as Everytime I went to click on an event, it’ll log me out in the new browser. None of its very iPhone friendly.Sadie saghaVersion: 9.99.0

Events from scammers and no support from EventbriteI registered for an event, paid for tickets and the event was never held nor cancelled. I arrived at the venue and the organizer/host was not there. I sent messages to the organizer and eventbrite to get my refund but I do not hear back from anyone. This event seems to happen every week and is posted for next week. It is a scam and eventbrite just lets that go on. There is no support/protection to users on getting refund or vetting the events posted. Absolutely terrible service from eventbrite..Andy951Version: 9.98.0

Search filtering doesn’t work even after updateSometime the filter for event doesn’t work, and some of the event are not really free when you filter it..Jas0n vuVersion: 9.94.2

Scrolling IssuesThis app would be great if it was able to scroll through filtered events. Sadly, it won’t allow a user to get through the list without creating an error message. Annoying and frustrating..MBz52Version: 9.91.0

Shame not optimized for iPadsSuch a famous up not having a visit and support for tablets is a big shame!.TheartheartVersion: 9.91.0

MingleNot easy to cancel.Diamond173Version: 9.91.0

Very Poor AppGot in same cycle as another reviewer bouncing between the app, email links and website. Gave up in the end. And why can’t you just put tickets in Apple wallet?.ParlickPikeVersion: 9.91.0

Never works correctlyAbsolutely horrible app. Charges extra for tickets then Loses tickets. Taking Images of tickets option leaves tickets huge and unreadable. Don’t bother with the app. By paper tickets and skip the huge mark up!.Canajun1980Version: 9.90.1

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 10.63.0