Boat Beacon Customer Service

Boat Beacon Positive Reviews

New userLoaded this app since the boat I am on doesn’t have a functioning AIS, and we are doing a night sail in Florida waters and was concerned about safe. It help with a near mis of a pleasure craft heading our way. Works great as long as you have cell service!!!! Maybe a next enhancement for the developers, a way to be functional when cell is not available. For costal it is a good lower cost option than a full transceiver AIS..Merlinfrers41Version: 5.0

Boat BeaconI am a commercial fisherman in California an have 40’ state of the art fiberglass troller/crabber. I have 10s of thousands of dollars of navigation equipment onboard - I pretty much use none of it - Boat Beacon pretty much makes all that stuff obsolete for an obscenely low price. I can see where the competition is fishing complete with their track lines any where any time. Customer service is outstanding - email them and they get right back to you. Boat Beacon simply is the best!.Techno FishermanVersion: 4.5

Great app!We use Boat Beacon all the time to track boat traffic on the Chesapeake Bay, even for our our boat sometimes! The visuals are easy to read and the site easy to navigate. It’s wonderful being able to easily see where other boats are on the water. Also, customer service was terrific....quick response and appropriate and easy fix the one time I ever had an issue. Highly recommended!.Lynn Chesapeake BayVersion: 4.7

Great app and customer serviceBeen using this app for a while and it’s great for route planning and a back up chart plotter. Had an issue with the AIS transponder and the guys worked with me until the problem was resolved. Great value for the money and the addition of windy weather integration is pretty nice as well..GactravelerVersion: 4.6

FantasticLOVE this app. I use it while sailing so friends and family can track my activity. We also used it on a circumnavigation to track our fleet. So easy to use and very stable and reliable. Can’t recommend it enough..Tfox2069Version: 5.0

Love this appI am always looking for freighters throwing huge wakes but now that I have boat beacon I have great visibility and information of them. Very happy for this app!.Tlf50Version: 4.9.4

Superb customer serviceI contacted the supplier with a problem. Response was within a day. Problem was fixed!!!!.Wasted$$$$Version: 4.4.1

Don’t leave the dock without thisSailing in SF Bay or anywhere you’re going to want this app.Cpt MaryVersion: 5.0.3

Good App but crashes when I hit the location….…it takes several tries before it comes back on. There is a bug with the app..Flyinbrian70Version: 4.9.8

Works great on 1 IPad sitting down on second iPadCan’t get it to work on second IPad nor won’t let me pay for a second app and yearly service. I’m using IPads to navigate the Great Loop. Any ideas?.Kelevtov1Version: 5.0

Love this app!Navigation, plotting, MarineTraffic data, anchor alarms, man overboard alert, this unit does it all, love it on my iPhone and iPad, and very reasonably priced! I’m a believer!.Baron Von GehrkeVersion: 4.9

Boat BeaconI was not receiving any Ship information in the Eastport Me area, I connected Boat Beacon and they resolved the problem, I am retired Coast Guard and enjoy tracking Ships, Thank You Boat Beacon (Steve) Ben C.Coastie.Version: 4.4.1

Works Great!Especially like the anchor alarm. I like that it now feeds AIS info into my Navionics Boating App.Sv Zig ZagVersion: 5.0.1

Now works with Navionics!Boat Beacon can now overlay AIS data on top of Navionics Navigation app. That’s a game changer..S/V Southern CrossVersion: 4.9.6

Crew of the Watoosh ReviewWe are enjoying the App as we cruise the Lessor Antilles. Recommend it to other Cruisers..CO SeadogVersion: 5.0.1

GreatGreat app ,it keep me aware , next I’ll upgrade.OrcadorymonkVersion: 5.0.3

Can’t add chartsI used my Apple pw to purchase the app, but when I try to add charts, it requires my pw again (why?!) and rejects the same pew.TheyshouldtellusVersion: 5.0

AwesomeThis is a useful app. If you don’t have AIS budget, get this..ScruffsmomVersion: 4.5.1

So easy to use!Just got this app - great UX!.BbaustinVersion: 5.0.10

Hard to see my boat on a mapThank you.🌹🧢The ladyVersion: 4.4.1

Good programIt’s nice to it’s nice to.Other OfficeVersion: 4.9.2

This is an incredible ap!It works so well for something that costs $10! I just spent about $100k on electronics and this ap and a couple others rival my expensive electronics!?! These guys and an iPad will put all of the rip-off marine electronics guys out of business. The more people that use it, the better it will be. Every boat should have to register! See and be seen! Also, customer service responded to email questions in minutes!.Super ripped WorkoutVersion: 2.85

Boat BeaconWorks best on iPad 3 with cellular/wifi as this iPad 3G has a GPS assisted capability whether connected or not to a cellular network. IPad 2 wifi (no cellular) dees NOT have a GPS Satellite Receiver in them so you would need to add a GPS receiver to an iPad 2. I tried using a Verizon Hot Spot Cellular with iPad 2 and neither worked, nor did Apple Maps or Google Maps. There are no cellular towers in the middle of Lake Michigan, so the triangulated cellular cannot function on a iPad 2. You end up sliding along the shoreline and never go out into the Lake. The same problem happens with Apple Maps and Google on an iPad 2 with wifi. Apple Tech Support acknowledges that they are having problems with Apple Maps and today acknowledged issues reported with SeaNav and BoatBeacon, both sold through their AppStore because of the lack of a GPS receiver in the iPad. I took back my iPad2 wifi and picked up a iPad 3G which allows SeaNav & Boat Beacon to work out on the water. The Technical Support and Management at SeaNav/Boat Beacon provided excellent support and personal attention to my concerns and answered all my help requests. A+.YOSWifeVersion: 2.9

Works as advertizedWhen I look at the features of Boat Beacon I can verify it is working as advertized. While other boats around you will not see you transmitting unless they are connected to the Ship Finder or Marine Traffic web sites, this should help you being seen to Vessel Traffic which is great. The ability to see other traffic around you and get CPA information without going below and looking at your dedicated AIS receiver is also a plus. Note:This is a correction to my Feb 18 review that I mistakenly posted for Boat Beacon instead of the offending app..Virgo TechVersion: 2.61

Great app considering it is web-AISI use this in Long Island Sound which is busy with commercial and ferry traffic. Boat Beacon is wonderful in the fog with or without using radar. Makes me want real AIS except for the expense, installation and upkeep of same. App has an annoying habit of crashing every so often when I am running it in the background "tray" and wish to return to update ships after doing other tasks on iPhone. All in all an amazing app. Get it.T4100Version: 2.0

Works well on old WiFi iPadI use this on a first generation WiFi only iPad. For GPS position data I use a Dual Electronics Bluetooth GPS. For Internet I use a Verizon 4G personal hot spot. This combination works well. On a recent cruise I saw excellent correlation between the displayed position and visual siting of a car carrier and the tug assisting it out of port. I look forward to using the group features..HrowlandVersion: 2.7

This is a great too!I cruise in New England and this tool picks up all the boats I can see other AIS web sites. The position of targets appears to be more accurate based on my own boat. And the staff are extremely responsive. I sent a question by email on a Saturday morning and had a reply in 30 minutes..Nauset36Version: 1.4

Completes the navigational suiteWorks great, have had boats hail us on 16 using our AIS info. Friends and family are able to track our progress, or lack there of....just be prepared to provide ability to charge your device while using..I never review itemsVersion: 2.51

Really like thisI really like the AIS portion of this and being able to see info on other boats. I always share my location with someone on land. The resulting tracks are disappointing as it ends up showing tracks over land as if it wasn't near accurate but I haven't seen my position in the app be off..Doc_holliday1111Version: 3.2.2

AIS on Every Boat! by the Sloop CaptainThis is a brilliant App for AIS that identifies your vessel and the other craft out there without a lot of additional electronic hardware. As long as the user has a good cellular signal AIS equipped ships and boats in your area are identified in almost realtime. And, they can identify your vessel. It makes radioing a fast moving ship by name easy if you have to. Sailing in busy shipping areas, fog, or darkness is now much safer. Well done!.Sleuth 6Version: 2.85

One Of the better AIS apps I triedSo far so good, app is working as advertised. I checked a number of area where I often operate (south florida, NY, Chesie, New England) and data is available /updated Being able to transmit data opens interesting possibilities. Crashed a few times though which prevents me from giving it 5 stars.PaacalgVersion: 1.4

Great Customer ServiceEveryone without AIS should have this app. Recently I has a small problem and Customer service was very responsive. We now have AIS, but I use BB to track friends who don't transmit on AIS. I wish everyone had it!.JoanwildeVersion: 3.9.6

Great appGreat app. Used it in the Ohio river for the first time and was able to see all the barges coming. Will also use it on lake Erie. I would like to see the option of using feet vs meters and statute miles vs nautical miles but it is still a wonderful app..USPS SNVersion: 2.1

Great for monitoring distance races!I bought this app before our club Fall 50 Mile race where we serve as Committee boat. I was able to monitor one of the boats and follow his progress throughout the race! I have AIS for commercial traffic but we are not a covered area on MAIS..TNJWCVersion: 2.4

Valuable navigation aidI find this app very valuable to keep track of commercial ships coming in and out of Tampa Bay. Added benefit is that I can broadcast the location of our boat. Good for safety and connecting with friends..Av8rsailorVersion: 3.1.2

Fantastic!I have been using this for several weeks around the Fort Lauderdale area. Very impressed with the capabilities! Why spend hundreds of $$ when you should try this first!?.CbstoweVersion: 2.60

It works!Really nice app. Works great on the long island sound. I'm able to detect vessels with no problem and for the price you can't go wrong. Great little navigation tool to have at hand..Lost sailor.Version: 2.1

Why can't it find its bearings?A very good application, useful for planning an extended trip. But, everytime the app is opened, I must spend a lot of time waving my iPad around to eliminate the irritating "compass interference" warning. The iPad can't be that bad in finding headings, and no other app dependent on heading gives me this type of notice..Seldom driverVersion: 2.85

Best alternative to AISOne of my favourites apps and the best available replacement for AIS. This app was very well designed and it works flawlessly..Jeffrey GallantVersion: 2.1

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Boat Beacon Negative Reviews

Doesn’t show ships “out of the box”Got the app. Set up my boat info while sitting in an anchorage with two boats with AIS on. We do have AIS on our boat but we don’t see the names of boats with newer AIS boxes. Neither boat have this app but they do have AIS. And neither boat showed up. Have yet to see ANY boats show up on the app. And, yes, I have good wifi. Also, I upgraded (obviously too soon) to “live view” on my iPad but the app on my iPhone is asking me to pay for it again. I’ve contacted the company. I’ll update the review when/if I hear from them..FTRV'ersVersion: 4.9.6

Have to pay for AIS sharePaid for app to use AIS Share functionality with Navionics. After installing, was disappointed to discover AIS Share required a monthly/annual subscription. This was not clear in app info pre purchase. Also, not clear why a subscription would be needed to share data already available in app with Navionics. This was a big (only) selling point. Very disappointing..Swiftotter25Version: 4.7

Sketchy!When I first purchased this app, it included charts. The charts were later removed and the company wants to sell the NOAA charts to me again for me to have access. I emailed them to ask if it was a mistake and they didn’t respond. I don’t trust these guys and there are plenty of other good apps available..Bummed 1Version: 4.2

Still brokenLeft a 2 star review a week ago... text editing your boat details are still broken. I have the latest iphone max and the edit page only accepts 1 letter for things like the boat name. Please fix this app..John SpeckVersion: 4.9.8

Will not open anymore; not happy about it since I paid for it!My Boat Beacon app will not open. It crashes EVERY TIME I try to open it. Please help, or provide an update patch for it. Thank you!.KraanicVersion: 5.0

Crashtastic…The app seems to crash every time I pan, or try to look at anything in settings etc..AbsolutjhVersion: 5.0

Nope doesn’t work trash wasted 15$Doesn’t work at all 0 boats displayed.Mariner 907Version: 5.0

No iPhone X native resolutionSeems last optimized for iPhone 4 or similar.OnesaladVersion: 4.4.1

Does Not Enter My Info I to AIsApp does not enter my AIS I for into the AIS system.KB5FSGVersion: 5.0.3

Useless for the Great Lakes area..Its useless for the Great Lakes, has yet to find any vessel anywhere on them, you can watch some ship traffic in and around other areas of the country. But on the great lakes it WILL NOT FIND ANY SHIP, I live a couple blocks from the Detroit river and have been standing there watching freighters go buy yet this app says it see's no ships.... Gave it 2 stars because it doesn't work in the great lakes and it would of been nice to know that b4 I purchased it...E-DragonVersion: 1.4

Sorry - Not worth the moneyThere are other apps that are surpassing this one. I just bought this app as I love AIS technology and I own a boat in New England, but this App was a huge disappointment. Does not update as often and misses many vessels out there. Don't be fooled tat the more expensive Approved is better, because often it is not. This Approved is simply not worth it..Arthur LVersion: 2.3

Unethical AppsMost unusable apps. I bought to get ais target on my Navionics. Now this apps asking extra monthly subscription for that. That’s really un ethical. I want my money back..Mizan90Version: 4.9.7

Accurate but expensiveNeed to buy the app and any small function needs subscription.Mike prusa 9/7Version: 4.7

Do not buyBought this app thought it was good, but it sucks not worth 20$ , lots of other apps are cheaper and better would want a refund.Karim habashyVersion: 4.5.1

No boats showing upPurchased this app but AIS or Boat Beacon boats not showing up. Very dissapointed and not worth the money.GrcambeVersion: 4.5

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