Big Fish Casino: Slots Customer ServiceBig Fish Games, Inc

Big Fish Casino: Slots Customer Service

You must be 18+ to access this game. This game does not offer gambling or an opportunity to win real money or prizes. Practice or success at social gaming does not imply future success at gambling.
Looking for all the fun and thrills of over 100 exciting social casino-style games from the palm of your hand? Download Big Fish Casino social casino app today and start playing your favorite virtual SLOTS or social CASINO-style games.

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At Big Fish Casino, you can enjoy the world’s best free virtual slot-style games, act like a VIP while receiving daily virtual rewards, join a club to win even BIGGER prizes and take down 100,000 FREE BONUS VIRTUAL CHIPS – just for joining! With over 16 BILLION rewards in virtual chips awarded every day, there’s something for everyone at Big Fish Casino.

Choose from over 100 of the world’s BEST FREE social casino-style slots and games:
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- Table games – Play your favorite virtual table games including Texas Holdem POKER, BLACKJACK and ROULETTE

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- Join a club to complete DAILY CHALLENGES. Send gifts, EARN REWARDS, compete in club tournaments and chat with friends
- Tournaments – Play daily FREE and HIGH ROLLER tournaments that offer virtual chip rewards to the top players
- Daily Spin – Spin the wheel every day to receive FREE VIRTUAL CHIPS
- Bonus Games! Each virtual slot-style game comes with a BONUS GAME FEATURE – like Ultra coins, FREE SPINS, Hold and Spin and more

Love casino gaming? Play all of your favorite virtual Slot & social casino-style Games for FREE!

At Big Fish Casino, we’re all about SOCIAL play!
- Join daily tournaments to play against friends or compete with new rivals.
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- Climb the leaderboard playing DAILY EVENTS and WIN MORE VIRTUAL CHIPS!

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- Strut your stuff with VIRTUAL GIFTS, POWER-UPS, and custom AVATARS!
- Win virtual Jackpots! Win one of 35,000 jackpot prizes EVERY DAY!
- Go VIP! Gain access to premium slots and tournaments with VIP status. Let everyone know about your status with your very own exclusive VIP profile badge.
- Uncover TREASURES! Play all your favorite virtual slots to discover new and exciting ways to win treasures you can keep.

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Big Fish Casino: Slots App Comments & Reviews

Big Fish Casino: Slots Positive Reviews

Best Slots machine app out thereLet me start off and say that this is my first review and probably will be my only review of an app. I cannot express how much boredom and time this game has killed for me.I’ve had many accounts over several different phones so it’s my number one time killer. This app is very well put together and has events to get the community involved. If you are looking for a game that has slot machine fun then this is it. The slots have good odds and run smoothly which can keep anyone glued to their phone. I will say this though, although the slots seem to be getting upgrades with sleeker slot machines and events to go with them being added very frequently, it seems as the developers have forgotten about their other casino games. The Texas Hold’em game seems as if hasn’t had an update in three years. It just looks clunky on the newer phone screens. I’m not saying it is unplayable but it does bother me a bit having two thick black lines on the top and bottom of my screen. I wish that the developers would take a little time work on the other games to make them as sleek as the slot machines. I would recommend this app to any and everyone whether your a beginner or seasoned veteran..Version: 13.2.2

Addictive. RidiculousBasically this game is very addictive and it’s fun because it’s multiplayer. You can play while chatting with people. that’s why people play this game for years. Because you make friends. They make is hard to win and do well. They sell chips for super expensive. Actual money. So why you might ask, when you’re not considered “rich” on this game unless you have over 100 million chips do they sell chips for insane amounts of money? The answer is because people buy them. People spend incredible amounts of money on this game for chips with no actual real world value. A person could easily spend $100 in chips and lose it in a minute. But people are addicted to playing and buying chips. And so the creators of this game make that their main focus. Getting people to spend chunks of their retirement savings, kids college savings, grocery money, etc on fake chips with absolutely no value. There’s even other parts of the game which people mainly use to socialize, such as poker and blackjack. So they don’t even bother updating those games. Because they make money off of people’s addictions to slots. It’s remarkable, insane and ridiculous..Version: 10.9.4

Playing for about 4 years(Edit. I’m still never buying chips but even if I did, its an app, not a real casino. I get plenty with daily and hourly bonuses and up to over a mil in leveling up. If you need more than that you are playing too much and need a life) Never bought chips so as far as game developers they probably don’t like my type. Also play the sister one Jackpot magic. Same but smaller bets. I find this game the most fun of all of them. I actually like that it is a bit cartoonish and not trying to be exactly like known slots. Each game has an extra. Like 3 bonuses or a shared pot, or special rounds, free spins etc. The timed bonuses come up enough that if you wait to the next day you have plenty to start with. After all more money is just more zeros and commas. Just pretend its more. What’s the diff? I’m not saying dont pay to play but if you do you can’t rag the developers. Any real casino you are paying for every spin! Besides that. I also have a life. If online that much to complain? You need other interests.Version: 11.2.0

Not a happy camperI have been playing for a couple months. I’ve spent more money on this “free” casino than I care to even admit but because I am exactly the kind of person this game is for apparently. The game app people are greedy and the prices for the small amount coins you get is ridiculous, but so is actually paying money to win fake money. The graphics and music are colorful and some catchy.. but sounds are on all the games are pretty much the exact same. It’s almost impossible to get a large payout because you need to bet high and when you do you never win and bonus is hardly ever there when you need em.. I play tons of casino slot games online. Lucky Win and Cash Mania are way better and you win all the time. I am not being a sore loser or upset Because I didn’t win a billion dollars- it’s too hard to level up and there are hardly any bonus games. Lighten up Big Fish— maybe try letting your slots win once in a while.. right now it doesn’t feel that fun sorry..Version: 10.9.6

Good, bad, and frustratingThis app has its fun parts involved like Texas hold ‘em, blackjack, roulette, and their creative slots. But I’ve been playing these games for well over 3 years now and I feel like it’s bringing more frustrations than fun recently mostly on their slots. The slots have begun to be designed very well, however, there’s nothing different about the spin itself. All 25 lines and up, ultra coins, Grand, major, minor, minis... boring! Where’s the 9 line slots, the scatters, the ones that will give a big pay just by getting 5 symbols in one line? Start making some variety big fish! Last, the most frustrating part is I finally spent REAL money on fake chips. What a complete waste! Lost it all (45 million) in 90 minutes!! You would think they would increase your win odds for giving them real money? Nope. Big fish casino could be one of the best casino apps with a few changes here and there. Please take this as some constructive criticism not a bash.Version: 12.0.3

LOOSEN UP PLEASEThe virtual casino is a fun concept. But it seems since it was sold the new owners tightened the wins & pushed the need to buy chips. If your using bill money to buy fake chips and keep loosing, why not go to a REAL casino and spend the money there? People are LEAVING Big Fish. Cannot afford to LOOSE REAL money like this. A win more often would boost morale. Read some of the profile pictures. Ppl are unhappy and leaving. If you chase them away, NO BODY has fun...😒 Today BF solicited me for a review. So they ARE LISTENING... 👏🏼👏🏼👏🏼. Thanks! I hope you loosen up the wins. It IS A GOOD CONCEPT and A FUN GAME... But prove it to the players BF.. *** I have the chance for a SECOND REVIEW. The players I play with are in quarantine now. So with less money and no jobs, a win for them would be huge. I’m hearing the same thing. Want to just leave. Stay for the friendships, tired of loosing, but buy buy to loose faster, they want to leave BF. What BF is doing is not inspiring morale. Missing an opportunity to show empathy during the pandemic. 😷.Version: 12.4.0

App is fine. Fun if you play it the right way.This app is fine. I’ve been on it a little over a year, and log in about once per night. I don’t play obsessively. After a few weeks of playing, I made a minimal purchase of chips or something just to get rid of ads, which worked. The key is to slow-play with lower bets in the slots. Maybe not the minimum, but not high. Over time, as you build your base, you can increase your bets. If you play auto-spin, just don’t make huge bets and do check on it every few minutes (and only some of the slots let you go very long without touching the screen, anyway). Over time there are cold streaks and hot streaks; you just have to pay attention to not lose your rear when on a cold snap. And getting too aggressive with bets when on a hot streak can backfire. Just stay consistent and pay attention. Without too many irreparable cold streaks and an equal or greater number of hot streaks, I’ve built up to about $110 million. When I want to just autospin, I do $50K bets on Lightning Wheel (my go-to slot). When I spin myself, I do maybe $125K unless I see I’m ice-cold after a little while. I think the only way to lose out is by being way too aggressive, blowing funds with big bets on other games (I guess if you’re good at hold em, have at it), or just not paying attention. It’s a fun way to mindlessly veg out while hanging out or watching tv..Version: 10.9.2

Big Fish CasinoI gave wrong review because I was a little teed off. This is a real fun game. You win some and you lose some. I really enjoy playing the game. Nice way to pass the time. I like playing the game and like the graphics. Nice way to pass the time when you can not get out. I still like playing the game and the new games are nice, but still waiting for the chips I bought and have not received yet. Love the games, would like to win more though. The games and graphics are very nice. Being as I can't get out due to very bad back the games are the next best thing to being able to go out to casinos and an otherwise enjoyable way to pass the time. I also like the new games. Love playing the games. The new games are nice and I won a few mini jackpots. Still enjoying playing the games. I just won $100,000 on the Big Fish Casino Easter Giveaway. Thank you Big Fish, I just won $20,000 free chips, thank you! I just won $10,000 free chips, thank you! I just won $10,Ooo free chips, thank you! I just won $10,000 free chips, thank you!I I just won $10,000 free chips, thank you! I like the game but cannot seem to progress any farther. It seems like I buy chips and then lose them. Would be nice to win and keep them, but I enjoy playing the game..Version: 10.5.0

Bull$hit!!!!!!!!I have to agree with every single bad review, no way the good reviews are real. Paying my hard earned money for fake chips with zero return in fun. Disgusting greedy Richard Craniums can’t even give fake chips back to keep you going. After I’m done with this review I will be deleting this spare money depleting app. I used to check in all the time and have frequent play but lately my money is just sucked up along with the fun. If anyone takes the time to read this, go with the bad reviews as they are the only true reviews out there. Believe me, I have lost a lot of real money only to give this piece of Bull$hit app “one more try”. SAVE YOUR MONEY!!! Go to a real casino and have real fun, you’ll get some of your own money back and actually have fun. PEACE OUT.Version: 11.0.1

SolidPretty solid in all honesty. Used to play this all the time and came back after a couple years and it’s still as good as I remember it, except that they seemed to have removed horse racing which was a pretty fun game mode. You don’t need to spend money to have fun, I avoid slots and just play on the roulette and it’s fun. Sometimes you’ll hit big, and sometimes you’ll miss, that’s how it goes, so I wouldn’t necessarily listen to all of the people saying it’s rigged. Slots may be rigged though, as for anytime I play slots I usually never get a big win, let alone a profit. Like I said, I’m more of a roulette guy, to me it’s a lot more fun, you don’t spend your money as fast as slots, it’s not rigged, and it’s exciting. All in all, solid, just bummed they removed horse racing. It wasn’t that good for making money, but it was fun watching your horse win sometimes.Version: 12.3.18

Best slots game/App in MY opinion!I've won so much and so often then I ever have on any other app! And your given so many other chances to earn more $$ than any other of the games. (i.e..watching videos,joining clubs for Free,etc..) thanx for making a game where you can actually enjoy playing and earning and winning $$ so much Easier than those other lame apps!! I WILL share this app to All My Friends and Family! It's great to play when your sitting around and needing to kill some time. Or just want to feel like your really at a casino, because this app makes ME feel like I'm there because of all the sounds and the colors, lights and the constant action. I get completely Immersed in this game, This game is Tops! I Love it! Only Wish it was REAL $$MONEY$$ that I kept winning, js.Version: 10.4.2

The BEST EVER 💕💕💕💕I have been a member of BF Casino for over a decade 😲🤭 I Love this app. so much! Anyone that has anything bad to say about BF needs to contact the very BEST Customer Service Team in the world. Give them a chance to help you with whatever you need. Just contact them through your account settings and start by getting a ticket and filling it out and let them know what problem you may be having. They are very very nice and helpful. They are a HUGE HUGE WONDERFUL PART of making BF the BEST APP. TO PLAY ON. The games are awesome 😎 give them a chance. They give you freebies everyday when you sign in and every 30 minutes you get freebies and different vaults to open throughout the day. I’m so Thankful 🥲 yep…. Happy Tears. Thank You Customer Service Team ☺️.Version: 13.2.4

Big fish casinoHave read other reviews. I have over 14billion coins or whatever they are called and have never spent even a dime. You have to learn what games pay and which do not. My only problem with the game is the requests to join clubs, etc. I play to play the slots by myself. I do not want to. Be bothered by requests that I have to waste my time deleting. After I play and it is noticed how much money I have I am then inundated with club requests. I wish there were 2 ways to play. One for those who want to be club members and one for those who DO NOT WANT TO WASTE THEIR TIME WITH CLUBS AND HAVE TO PLAY THE WAY CLUBS ARE ASKED TO PLAY. I play for enjoyment not to be a club member. I like big fish. I am a member of big fish on my laptop. I purchase games and enjoy playing them my way at my pace. Would rate 5 stars except for the bothersome club invites..Version: 10.8.6

Can’t get helpI have been here for 7+ yrs. ups n downs but the past few months customer service is an F+! They created teams for competition and I think it’s overwhelming. Ppl don’t get team payouts when they are supposed to and then it takes 3+ days to even get an email back from them saying ohhh sorry about that 50 or 100 million you earned. Too bad. Then mysteriously, gold you have purchased is gone, they say well you must have used it. Look at your system and you will know I didn’t. It is just crazy stuff and doesn’t have to be that way. The bigger they get the less concerned they are about the little guy been playing EVERY day for 7 yrs. not just when I’m on a vacation binge or drunken binge or lonely binge. But those ppl spend a ton when on those binges so they come first. Sad deal! A lot of us smaller, consistent folk are getting fed up! Shame on you Big Fish!.Version: 10.5.1

Bad OddsVery disappointed with the way things have gone with this app. It used to be fun and exciting but now it's actually depressing. All I've done for the past three months is spend spend spend money on this game only to lose it. I buy gold to help my friends and other people out when they are low on chips very rarely did I ever use the gold that I had purchased on myself until these past three months during which time BFC has EXTREMELY BRUTAL. The wins have become less and the odds are terrible. And yet I still find it in my heart to help other players while BFC continually breaks me day in and day out. It would be nice to receive a little help from BFC every now and then..Version: 10.4.2

Good game. Weak payouts.Fun slots. Fun with groups, but when they expect you to help the team by getting crowns… it becomes difficult to keep up without using real money to get ahead. 50k needs to be won to get one single crown. Meaning you have to bet a significant amount to keep up with other groups. Meaning your chips go much faster. Meaning you have to purchase chips. Now if you could find a group who doesn’t care for crowns, but the whole point is to get crowns to win prizes. And because the people who have hit their massive jackpots are now always in first forever because they can just bet more to win more. And I’m talking trillions of chips to your thousands maybe some millions. So play for fun and I recommend not using your real money for fake currency. However if it makes you happy to then by all means do you. Good luck!.Version: 13.2.2

I enjoy Big Fish CasinoThis is my second time on Big Fish Casino. But after some time, I came to BFC. I had to realize BFC is run like an ACTUAL casino. You’re going to have your big wins and no losses. If you choose to buy chips/packages, great. But if you lose it all, again, it’s your choice and not the fault of BFC. Everyone knows from the beginning that the chips are NOT REAL. I’ve had fun with a ton of chips and with barely any. Unlike a real casino, BFC has bonuses and ways to gain more chips. What I find disheartening are the rude players, who feel they have a right to tell others what to wager. That wouldn’t happen in real casinos. But I enjoy the graphics, most people there and different factors of BFC. I’m a fan.Version: 12.4.0

This game thoI got banned before I played a single slot or anything. I don’t know how i got banned either. I was very disappointed but I hope for the best with the support team. I just pray that I can play with my friends eventually. But overall this game is A1. I recommend it to all even tho I didn’t even play. The UI was beautiful, the graphics are amazing, and the ability to play with friends is wonderful. Seriously play this game, it will change your life. I had tears of joy just by opening the game the first time. It is the reincarnation of everything right in the world. But it would be nice if I wasn’t banned. None the less, download this game and get your friends playing.Version: 10.6.4

Fun to play, all types of Casino Games, Not just Slots.This app is fun to play. It has all types of Casino Games, Not just Slots. Some of the other games are, Texas Hold-em Poker. Video Poker. Roulette. Black Jack. Even Horse Racing. But Slots is by far the big draw to the app. Pros: Lots of game choices. Texas Hold-em offers a wide variety of table limits to join. A huge selection of Slots to play. Fun way to take a break and play for awhile. Joining a Club has a lot of perks. Cons: The higher your bets are, the faster your out of money (chips). If you get on a “Hot Streak” on a Slot machine and increase your bet, your Hot Streak just about instantly ends. And before you know it, you’re broke. If you do join a Club, most Clubs have weekly requirements to meet. Don’t meet requirements for a couple of weeks in a row, you’re kicked out of that Club. So many people feel the pressure of not wanting to get kicked out and start Buying Chips. And you’ll find that it takes very little time to lose all of the chips you just bought. Once you start buying chips, you’re hooked and will spend Hundreds of dollars a month. Bottom line, it’s a great app if you don’t fall into the buying chips trap..Version: 12.2.8

Big fish casinoBiggest Rip Off EVER Doesn't matter how long you been playing how much you spent in real money they decide whether not you win or not. If you say anything bad about them you'll lose for weeks. Forget about the VIP chips you get at the end of the month because they'll make you move them fast so you have to spend more money. I've dealt with customer service I've dealt with some guy named Byron who claims to be a higher up person at big fish and will send you a couple of chips here and there to tide you over but in the long run all you do is lose them anyway.i have never been so disappointed and dissatisfied with a Casino App..Version: 10.5.0

Kibbet team Butterfly please find me!Even though Big Fish won’t help me get my original account back and I had to start over with 300 chip and a account that I don’t know where or who’s it belongs to I will continue playing, Was on level 202/4 ish and was co leader of team Butterfly! I miss my team friends but until I build up to be on higher level I can’t even let them know what happened to me! I have email them 3 times and got the same message back and no help! I did change the name on the account I am on now to my old name and worried about that too! Who’s to say that whomever it belongs to doesn’t get it back somehow!! That is why I am giving a one star rating!.Version: 10.7.3

SLOTSKeeps a guy busy on the down time hahaha.Version: 10.4.2

AwesomeLove it.Version: 10.4.2

••••••Awesome game!!!.Version: 10.4.2

Games seem to be fixed to favor big spendersAwfull of you don’t spend lots of money.Version: 12.3.8

HiGreat game.Version: 13.1.0

It’s funIt’s a good gaming site. Just wish I won more..Version: 13.1.0

Poor shamingLots of whale players who will shame you for spinning with low bets. Big Fish use to let players win a lot more often, now they only give you jackpots if your giving them $100’s a week. Well keep feeding the Big Fish™. Spin low and just enjoy the game..Version: 13.0.2

Love this gameGive it a 5 out of 5 so fun.Version: 13.0.2

Was a good App until GreedThis app used to be fun before the owners got too greedy. There are a lot of other casino apps that are better unless you like losing all the time. Too many Rich players who don't spin (squatters). Worse than ever !!!!.Version: 12.9.2

WillidgeGet games and not a lot of redirects. Thanks Big Fish!.Version: 12.9.2

SuperbeSuperbe jeux j’adore.Version: 12.7.0

AllI’ve played 10 years, would like more wins, but that gambling..Version: 12.7.0

Wins ???This probably won’t even show. Extremely fixed app. Use to buy but retired and couldn’t afford to buy chips. Guess what. You guessed it. The wins stopped. Biggest win was 300 million, but certainly nothing like that since. Funny how the wins stopped when I stopped buying. Btw. Still tier 8 for 5 yrs. l thought you could tier up by spinning..Version: 12.5.0

Slot wins few and far betweenOnce upon a time you could expect to get some big hits, making the games fun. Isn't it supposed to be fun?! Well, long runs of 0s is not fun...buying tokens, betting low to make them last is not fun...finally getting into a bonus round, only to barely win anything, is not fun. Played this games app for a long time but I've started to play other games that provide better, in fact..Version: 12.5.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 13.2.4

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