Jackpot Magic Slots & Casino Customer Service

Jackpot Magic Slots & Casino Positive Reviews

Great compared to other slots!I have tried out basically EVERY slot game in the last 5 years. None are great considering they’re preying on gamblers and looking for easy money. They all want you to convert your REAL cash into gaming “cash”. Big Fish is the BEST for not doing that. Although, it wants your REAL money, it doesn’t overload you with Ads or try and take your for a ride. Most slot games let you win early before watching you lose constantly. Big Fish seems to have a fair ratio of wins to loses at random and especially how you play the slots. There is a level of strategy to not blowing all your in game currency. This is the ONLY slot game that will offer that. Ads are never forced, but if you want the extra funds they’re available. They’re not pushy and offer a great variety of games that change constantly. Many slot games will let you win while bombarding you with ads and “please rate us” while letting you win. This game is just all around the best slot game out there! Paying money won’t get you much, but collecting you bonuses will offer a very fair, real feel to slot winnings. My biggest(and only) problem with the game is wanting you to open your piggy bank for real money that keeps increasing instead of staying the original $1.99, which is fair for 7-15 million in chips. Now it’s up to $9.99 for the same 7-12 million. I would have continued to pay the $1.99 periodically(since it’s NOT REAL MONEY).Scud6657Version: 13.3.4

Lots of fun and very addictive!I go back and forth between Jackpot City and Big Fish. They are almost identical. I wish JPC had gold coins that you could trade for chips like Big Fish does. Yes, I agree that at times, it seems as if the winnings slow down but that’s kind of to be expected. The more you spin, you rise in level. Every time you hit a new level, there are rewards. I don’t have a lot of disposable income so I rarely buy chips. When I get low, I watch some ads, get free chips, bet low for a while, build up my chips, eventually level up, get more chips, bet a little higher, maybe win a jackpot or two, play it down and start the cycle over. I figure if I have enough chips to bet low I’m still playing. It’s not real money, people! Just because you lose it doesn’t mean you’re broke “in real life”. Wait a while, there will be free chips available and start playing again. I suggest joining a club. Unless you plan on buying a lot of chips and being super competitive I would join more of a social club. Try to fund at least every other day or so. I will admit all the “thumbs up or liking” gets annoying when I’m trying to play. Sometimes I feel like chatting and sometimes my mind is in other places. All in all, it’s fun, it’s a free download, you win, you lose and if you don’t like it, no one is making you play. I give it 5 Thumbs up! I would have rated 5 stars but there’s always room for improvements!.Susie BarnettVersion: 10.5.0

Stop The BullyingYour staff sends me a message about inappropriate language and being banned BUT to date they recognize and refuse to stop other players from bullying players who have billions of chips. The bullying is because players lose their chips and think that the billion chip players have to help them or bid big so they get chips again. They try to control players by telling them how to play. They send your flying pigs gift which is a sign of bullying and hate for how someone is playing, etc. The staff sees this and does nothing about it as it frustrates other players. IT IS THE FAULT OF THE STAFF AND CREATORS FOR THESE THINGS AND FOR MY INAPPROPRIATE LANGUAGE WHICH IS ONLY MEANT TO PROTECT PLAYERS WHO ARE TRYING TO HAVE FUN. There are no rules saying players have to help others. That is a personal decision and courtesy. People play for their own benefit and amusement. The way you have this set up is just like the same ignorance that is allowed to happen on social media platforms. I AM A 40 YEAR UNITED STATES ARMY VETERAN AND BELIEVE IN FAIRNESS AND DISCIPLINE AND RESPECT ABOVE ALL. What needs to be done is that you deliver a message to everyone that they should stop bullying other players just because they have lost their chips AND YOU SHOULD NOT ALLOW PLAYERS TO SEE HOW MANY CHIPS EACH PLAYER HAS WHICH IS THE MAIN CAUSE OF THE BULLYING. In the real casino no one is concerned about how much money someone else has, they don’t see how much money other casino players have and they don’t bully others. They go there to have fun and try to win and are satisfied when they leave whether they win or lose. The Flying Pig and Pie in the face gift to include any other gift of kind related to dislike of others playing habits need to be removed. NOTHING AND NO ONE IS PERFECT YET YOUR STAFF CONTINUES TO ALLOW THE FRUSTRATIONS TO CONTINUE. It needs to stop IMMEDIATELY..JAC48Version: 18.0.8

Love/frustrating emotion roll coasterLet me see it do you love this app 80% of the time!Actually I enjoy all the games that I have downloaded from big fish. I’ll talk about what I love first day introduce new slots fairly often and if your VIP you get early access. The bonus features, free spins or the scatters are in many of their slots . The graphics are always amazing and the themes are different every time they introduce a new slot it’s also nice that they have a page on Facebook where you can actually get free daily coins or events that you can win more coins! It’s also different than some of the other apps out there because it’s social so you can join one of the many types of teams or make your own team. Everyday they offer hourly tournaments so you can win coins for not only yourself but for your teammates. What I dislike sometimes it seems that I’m losing more than I’m winning and when I win it’s a big win and then the game basically eats it really fast. The win are bigger at times and nonexistent other times. I probably won’t stop playing the game I love it and all the bugs that occasionally happen are normal to any app. and I just stick with it through the good and the bad..Also lastly I love the customer service they get back to you pretty quickly granite you might wait a day and some people might not like that but they pretty much work with you and they give you tips on how to try to fix it it’s a technical issue but they are pretty happy with finding some solution if you are missing points giving you your coins back or just helping with any issues so then they can fix it faster..NinaeyezVersion: 12.3.8

Excellent game and extremely fun to play.The graphics are top of the line and game play is state of the art. Games are always being added, updated and forever entertaining. By far this is the Best Casino game available on the internet without question! If you have not downloaded and played then I would highly recommend you do so immediately. You will have excellent internet Casino game playing excitement. Quality is not just in the game but also relies on excellent Support staff (though seldom required) who respond in a timely manner and are true professionals who care and always assist. I would recommend this game by Big Fish to everyone who likes Casino action wether it be relaxed playing or hair raising and thrilling action playing. Developers at Big Fish have went far above all other internet Casino competitors to implement this fun, interactive and entertaining game! Game issues frequent free coins does not over charge for purchases. Download play and see for yourself..WstsafetyVersion: 11.1.0

Been a gamerI have played this games for a while. The graphics were awesome and they were fun for most slots. As I kept playing, I won a lot in the beginning but as the times go by, it is getting harder and harder to win big money. I won maybe 3 jackpots since I installed the app. Not winning is starting to get less and less fun. I am beginning to think Big Fish is getting stingy. I am starting to feel like quitting this game but I am in a club and I don’t want to abandon my team just yet. Come on, Big Fish! Edit: I got a nice gift from Big Fish, 10,000,000 coins. Thanks! Edit 2: I left this game a year ago (2019) for personal reasons. I came back nearly a month ago. I won a lot of coins but I started to lose coins. I have not win any big coins and have spent lot of money buying coins (Big mistake on my part). However, I noticed the loss of my winnings was AFTER I JOINED A CLUB. Since pandemic started and lot of people are out of jobs, buying coins are SO EXPENSIVE! All games from App Store including this app should give everyone a break from spending money for coins!! Please! Give all gamers a break! Just for a while!.FoxZia38Version: 12.3.4

Addictive game at firstI am giving 4 stars because when I first started playing I would win large amounts quite regularly. Since COVID-19 hit the world Big Fish went and made it harder to win even the betting amount. I personally played more when on Lockdown. I feel this game used the virus to make money. I have never nor will I ever give “real money” to a game that I won’t actually win and receive “play” money. People that complain they spend their hard earned real money for coins on a game that tells you this is for “entertainment purposes only” should not complain they keep losing it. It’s common sense really. I do wish they would give more scatters, bonus spins more frequently, basically any slot game that says what you can get, you can be more generous. This is a terrible time right now and be thoughtful to others while they play this game for an hour or so as to not think of “am I safe, are my kids going to be fine?, will I get my job back? Etc. etc. Thank you for listening and please I ask, loosen the tight purse strings for us..Julesy43Version: 12.3.18

Great Games GREAT SUPPORTI’ve had this game for quite a while and I’m pretty hooked. I’m reviewing it today because I just had an issue that caused me to contact support. YES...I just got GREAT responses from Duane M in the support department for helping me with a game that is FREE and that I have NEVER SPENT A CENT TO PLAY. They have lots of systems to get free coins. I just like collecting coins and getting bonuses. I live in a gambling state and I never gamble real money so I’m certainly not interested in spending real money to buy coins to gamble away. There are many many games in this group. I only play Jackpot City. It has a fair win ratio. I bet low. I keep advancing in levels...each level increases bonuses and now and then I increase tiers. I’ve never had to buy coins. And yet they STILL responded to an issue for me. There is a daily return bonus and friend bonus and daily spin bonus and every 30 minute bonus and every 4 hour bonus and every 11 hour bonus. If you open them all it’s a lot of free coins to play every day. I’m getting close to 2 billion coins. You can join clubs and get really involved and buy coins or you can do like me and just let it run on auto play and let your balance increase. But I recommend only bidding very low on auto! So I don’t understand how anyone could complain about this group of games. Seem fun and fair to me!.AskLifeCoachVersion: 12.3.18

Awesome 👏 GamesI love playing this app with different games!! It's still awesome!! I love the Vaults of rewards!! It's all very good 😊!! It is getting more awesome each week! The club is still working out along with the VIP program!! The doubling of the level up is awesome 👏 Keep up the good work!! I still love the games and rewards!! Woohoo!! There's a new VIP program added and I love it 😍 Awesome 👏 I love playing the different games!! Have joined a club and reap the benefits!! Woohoo!! Plus extra bonuses!! Awesome 👏 This is an Awesome 👏 App with different types of games. It has very good and rewarding bonuses!! I just love playing them!! I just started playing these games and as of now, it's fun. I love the winnings!! After playing for awhile, this game is addicting as the other game. The winnings are okay; could be better since this a high betting game. Fantastic game!! I just love playing with the different rewards!! It is so much fun!! Awesome Games!! I play both bf games and this one ☝️ is Awesome 👏!! Awesome 👏 Game I love ❤️ the bonuses and level up bonus. My favorite game is Diamond 💎 🔥. I have won the jackpot at least 4 different times!! Still AWESOME 👏 AWESOME 👏!! Just received a new substantial bonus from playing!! It makes you feel very good about playing!! Keep up the good 😊 work!! Just Awesome 👏 App!! I just love ❤️ it!!.Msvi62Version: 10.5.0

Great game.... but....I really want to love this game. I believe in spending a little money in games that I enjoy. I’ve bought chips in this game a few times and ever since I’ve done that I literally never win. Before I bought chips I could at least win enough to play for awhile. Now I can’t even play for a decent amount of time before I’m out. I like the different games but it doesn’t matter the variety if you never have the chip count to enjoy them. I’ve heard from members of my club that if you buy chips it screws you. So that you have to buy more. I know people win cause I see their insane amount of chips. But it’s not fun when you play five minutes and run out of chips so quick. The games are fun. I like that they add new slots. I wish I could win more to stay in more. Give it a shot and see if things work better for you!.KibbixVersion: 10.9.6

Not fun anymoreThis game used to be fun after all it’s just a game. You won some and you lost some but since Aristocat bought it, it has completely gone down hill. You just lose lose and lose. No more winning. They just want you to buy buy buy and even when you buy you lose it all right away. Maintenance is always happening. You get kicked out of rooms and lose chips. You can’t get on the app and collect bonuses. It just is horrible now. You play games to get away from every day stress but when you are stressing more when playing a game it is time to move on. Uninstalling this app today. Just not worth it anymore. I have tried to hang in there. Had this app from the beginning so for years now I played. This new company that bought it is greedy and selfish. Find a different game app to play..KimberlyMM313Version: 11.1.0

Jp really?This game used to be fun and wins were more frequent , but not anymore! It’s hard to get jackpots or win huge wins. I barely have coins and always have to play in free reels. Reels seems to be a joke anymore. Many of us on the team can hit a jp! And if you do win it doesn’t register in club activity and team members can’t collect from your winnings if it doesn’t register in club activity . Crowns? What crowns I can barely contribute 2.0 k in crowns a week! It would also be nice if free spins at 3.0 k came back. It helped us build. Why was it taken away. I had to join another jackpot app just so I could win and play in the games at a higher bet level. Why did you take it away? Not cool! It would be nice if these issues could be resolved in a positive manner. Laura Gaunt.BoomboomanVersion: 17.0.22

Here to have funFor the last year or so Playing on this app just is Not fun… Every new game is set up as a trap to loose coins. The bet levels are too high min bet 375k next bet 1.5m then 6.25m that bet table is aim of 50mil lose every time. Before I play I have to except the fact that I will loose 100m just too try it. No Fun! The only reason I stay here on this app is because of my team. I get it if I win too much that’s worse than loosing no fun to win all the time but we should be able to play knowing that we have a 50/50 chance of just breaking even As it is now I spin every day 24 7 and in might have 1 day every 2weeks when it is fun. Please make a team room option available an lighten up on the censorship.MnbvasdfVersion: 13.2.2

Game used to be awesome now it’s the oppositeThe game starting out was the best of any slot game out there. The games are still awesome. For some reason everytime it changes owners (think of it as a hand) it loses a finger. We are now down to one finger. Guess which finger is left? I’ve spent years playing this game only to be left in the whole by tens of thousands of dollars. Now they want us all to pay for a screwup that they created a week ago or so. Why do we have to pay for your mistakes? Just like when I spend money and lose it, I’m the responsible party not you. You, the owners, should be responsible for your own loses and mishaps. Now, take ownership for it and let the fun begin again! Speaking for many were gonna search for a new app!.LlmbkmVersion: 13.4.2

My favorite game ever.I have played many types of games but eventually get bored with them. I had played about 5 slots games when I first started this one and after a few weeks I deleted all the games off of my phone. I have joined a club and that gives you more coins to play with. You will win big and then not so big but the balance works perfectly to keep me addicted. I have enjoyed having other club members to cheer me on and I have recently become a co-leader. Now I get to cheer people on and we get to celebrate moving up levels. We are there for each other when we don’t win as well. Overall, after this game I don’t have the time nor want to waste my time with another game. Hope you enjoy this game as much as I do and good luck. 🍀.ChickettoothVersion: 10.8.6

GodsBlrssingsIt all began in 1980 that was the first time I played this game and I played other times to never wins thing but I said we were very blessed and we were able to keep going years passed and when my youngest was killed he was twenty he was loved by people old young and he stilled helped others by his donations he help over fifty people but the story doesn’t end there. I was very blessed and what had happened to my son and so much more to me is another story and would take a lot of time to tell . Were very very happy three wonderful children a great husband oh yes time continued on I have four beautiful grand children and my youngest granddaughter who is thirteen was just chosen for the US Soccer that will take money. And we have never won anything and after 55 wonderful years with the same husband who passed away 6 Jan 2017 he was my everything he looked after me now I must do things. I always said moneys not everything but it helps and now I have to help my beautiful daughter she gave up work for six mounts to look after me now she owes money and I must try to help her. Regards and Gods Blessings Veronica T Perkins.UnlookyVersion: 10.5.0

Great (without Reels)Core games in this app are great and very addicting. Playing with teams makes it even more fun. Then they introduced two daily “reels” tournaments. The idea is great but they weighted reels to heavily and for a team to be competitive then all team members must play reels at every opportunity (every day at 3 and 9 pm CST). Of course, If these times don’t correlate with your schedule (like you have a job), you and your team will suffer. Maybe a better approach would be to have flexible time ranges to complete each session. That, or lower the weighting of this tournament so it doesn’t dominate team results. Personally, I’d like to see developers do both. I ended up dropping my team because Reels tournament play times were so inflexible and participation was so important. Please make this a more friendly game for people with jobs and inflexible schedules!!!.Scooter609Version: 10.8.1

Reels So TightBecause I have vested my time into this game, I continue to play this game at level 230+. The higher your level, the Daily Reel gives you the minimum. Every 5 or 6 days , you may get the max. When you get the maximum amount of coins along with the bonuses collected for the day, they go so fast when playing the minimum or bump up the next amount. These games have the potential because they draw you in with their graphics and life-like slots, but the reels are so tight: I just bet all my coins and call it a day until the next day. I haven’t deleted this game for good because it was going well then they got stingy and tight! Eventually, I will..Let loose!Version: 12.3.18

Jackpot CityI've been playing Big FISH Casino for a few years and am in love with the games. I downloaded Jackpot City of seeing it on Big FISH after a few weeks and regret waiting so long. It's Big FISH Casino slots only. I go from Big FISH to Jackpot City all day long!!! Friendly atmosphere great freebie and love the games. Great bonuses and freebies!! For those who want to meet people from all over the world or just enjoy playing the slots, Jackpot City or Big Fish Casino have the best slots!! Believe me I spend an afternoon downloading and playing casino and slot games but in the end I've deleted all but these two. They are just the best available!!! Love the games and all the free promotions!!! HAPPY SPINNING!!.Sikm123Version: 10.5.0

DO NOT DOWNLOADDON’T DOWNLOAD THIS GAME!!!!!!! I’ve wasted sooooo much time in this game for years. The most chips I’ve ever had were 2.5 billion and it took it back immediately. I’ve only ever spent $1.99 and that was way too much to give to these scammers. Their customer service is terrible unless you are high enough VIP, if you don’t buy they don’t even answer your emails! The odds are terrible. The only reason people still play this game is for the social aspect. I wish I could give this app negative stars!!!! They don’t care to even try to throw in some wins. It’s just all about making money to them!!! I feel sorry for the people that spend their money on this game! It’s a SCAM!.Krisssssssy89Version: 12.3.4

You never winAs soon as you buy chips, they lower your odds. They tell you this is not the case but, like all multi million dollar companies, they lie. It’s obvious the app can read how many chips you have, and they turn off your wins when you get low, hoping to get you to spend money. If you only want to bet 2k per spin then have fun, but if you actually want to win big and help your club advance, you have to spend hundreds of dollars PER DAY. Jackpots only happen about twice a year. Once again, the wealthy win and the rest of us lose. The only positive thing I have to say about this game is the customer support team. They are extremely helpful and understanding..C_sjohnson82Version: 11.2.0

Great games but Indecent Exposures by membersThe games in Jackpot Magic Slots are fun to play! It’s unfortunate that some members abuse this by placing Indecent Pictures of their private parts so that everyone can see them! Since according to Big Fish, age minimum limit starts at 12 years of age, I know for a fact There was a 10 year old playing in FB...regardless... these young lives do not need to see penises while they are playing. This should be forbidden! I had this happen to me and on top of this, I was approached several times by male members who exposed themselves by pictures to my msg mail. I had to threaten them to contact BF. Not sure BF would do anything about it!.GABRIE 47Version: 10.9.3

Love both jackpot magic and big fishIf you check in every day you get bonuses. I often do that and don’t pay. Once in big fish i won $450 mil but gifted a lot away. I dont need high dollars to have fun the thrill is in the games. Unlike other casino games I like the little games within games. Some share jackpots with the players. Some you are getting scatters. Its stress free. I have tried others and then my coins are gone and screens way too busy. That is not distressing for me. The only other game I play is candy crush. I have not bought anything on any game ever. If you don’t have patience for casino games them maybe you need to pic a drawing app or something else?.JoslotplayerVersion: 10.9.3

SissySo far having a great time. I like just the slot games. I don't play the others. Thanks for the freebies. Thanks for the entertainment. Happy Valentines everyone!! Keep playing and remember its a game. Not worth getting upset over. Play or don't play. You do have a choice. The customer service at Big Fish is fast and takes good care of me if I have a problem. Hey Ryan!! I love this game as you can see. I'm always broke but keep going cause of the great freebies. Love y'all. Love from Texas. Tomorrow I will be 74. I am bedridden most of the time. Your games keep my mind stronger and keeps me from driving my husband crazy. Thanks for the memories. Happy 4th of July. Enjoying being at home with my Big Fish. Hi BF. Hope your days are bright and your nights are peaceful. Well I have been enjoying the games. It helps me to stay calm. Thanks for the many jackpots. Hope you guys had a Happy Thanksgiving. I love this game. Keeps me from going crazy in my old age. Lol Hope you had a good Easter holiday. I was home I love Big Fish games games. Always have had nice people to work with if I had a problem..WhynotBelleVersion: 10.6.0

Used to be a fun game!For the 6th time now I’ve lost out on winning a tournament because your app doesn’t work right! Why have the Scavenger Hunt tournaments when the Hunt item quits totaling in the last 10 minutes causing the top 20 players to lose their placement? I should’ve won 58 mil but won nothing!!! That’s freakin ridiculous! Especially considering the amount of my own money I’ve spent to play the game! This has been going on for months now! I send an email to support every time! Why hasn’t it been fixed yet?? I’m about done with this app! I would like my account credited this time! I’m still waiting on 50 mil from the last time it happened!.BkmllmVersion: 10.5.0

This appLeeches cheats and people with upwards of 250 bots running from there computer.. that’s who wins here .. owners do zero maintenance on game runs like a old junker .. they mess with the reels constantly. And add side games that app can’t support.. keep your money in your pocket the greed is exceptional by these owners . Most expensive free app u will come across … I’ve been here since day one of app almost all the reel rivals r won by bots .. from young at heart club and a few others .. it’s so pathetic how greed and cheaters rule here ..Frankiej111Version: 15.0.00

So addictive..In a fun healthy happy way!! enjoy freebies, like the bonus coins and free spins, keeps me coming back for more playtime!!.GrayZ83Version: 10.4.2

Great gameLove it!!.Lbo3mmaVersion: 10.4.2

BetterI’ve been frustrated however it’s taken a turn and almost enjoy this game like I used to..Fishingdiva64Version: 18.0.44

FunEnjoy playing, large variety of slots.Rayonx18Version: 10.5.0

Major disappointmentYou hardly ever win. And you spend an amazing amount of real money for very very very little coins. There are never and flash deals worth the money you actually. And your broke more then you win. The game is only worth about 10 minuets of play time before your broke again. Greedy game with very little rewards.AngelasasVersion: 10.7.2

Fun and goodSo far great and fun playing lots of winnings.TevesaVersion: 10.6.0

Jackpot Magic SlotsThe best slots app excellent non-stop fun. Feels like the real thing and to meet great people to make friends.Sprinter 84Version: 10.4.2

AddictiveSaves me lots of money not going to the casino. I get my fix with the jackpot casino.MicheleBJansenVersion: 10.4.2

JeuxOn perds beaucoup trop et besoin de payer ce qui est inacceptable.CLOY60Version: 19.9.02

Garbage0 star if I could Just a scam 5 years I’ve played and never hit a jackpot on big bet only minimum bets stay far away total scam you will loose consistently and be consistently asked for you money avoid at all costs only a fool would play this game cuz that’s what I am for playing and investing what I have.JdksoendudVersion: 19.8.38

You askedI will be calling you to straighten out your double, triple charges. Your games don’t pay.1430 princeVersion: 19.8.38

Get with the programYou really have to get with the rest of slot games, where they give out trillions for logging in, winnings, need to update to 2025.Sewer1959Version: 19.7.0

ScammersDon’t purchase from these dirty scammers They rip you off - wasted App SCAMMERS SCAMMERS SCAMMERS.JacquieleVersion: 18.0.34

RNG is Broken120 spins on Buffalo Gold Stampede and NOT 1 free spins. Not a lot of fun if you DON’T WIN ANYTHING!! Obviously rigged to never win!.Ricardo1949Version: 18.0.24

TerribleThis game is not worth playing, you seriously cannot win a damn thing. Purchase coins and bam…no wins and gone again. It’s a never ending battle trying to win and keep coins longer then a day. This app was once fun, but the greed has taken over. Everyone room you enter people are broke minus the few which I’m assuming are their bots enticing you to buy and play more. Sad state of affairs. I’d give this app a 0 but had to choose one star..LunapupperVersion: 18.0.8

Mediocre at bestThis one is better than their regular casino game but only plays as an app so not available on my laptop. All in all a slight improvement over Big Fish Casino but it really doesn’t pay much better. Jackpots are few and far between. People are less friendly than on Big Fish Casino but at least you can reach support..FrankieCdnVersion: 17.2.20

Can’t get into the games.Can you please fix the last update I can’t get into any of the slots.This happens right after I did the update you sent. Thank you..Emilia strongVersion: 17.0.18

Amazing Game!!Love this game. It’s great for my mental health and well being.Drew8919!Version: 15.2.0

Just tiredKeeps freezing up, feel free to contact me when you fix the problem. Liked the experience when it was working.SirGoobsVersion: 16.0.6

Tight reelsHi I have played this game for a long time but for quite some time I cannot win anything! Soon time to change apps!!.Bentley oliverVersion: 14.1.2

Lucky womanAwesome.Notta buttaVersion: 14.1.2

Really greatAwesome.IndigoHydra3187Version: 14.1.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 21.1.2

Jackpot Magic Slots & Casino Negative Reviews

Going DOWN hillI gave you 2 stars ONLY because I enjoy my team. You reeled us in with big jackpots until we hit about level 80 and start buying coin packages. After that, you tighten up the wins. Even the “complimentary bonus vaults” are slimming up. But MOST of all is because of the glitches in the games and prizes. Today I was notified I won 3 colossal chests and when I went to open them, they mysteriously disappeared. A couple of weeks ago, I won a 300,000,000 jackpot (after buying coins) and then, poof, those were gone. I sent an email to support and was replied to by a rude auto-bot that someone apologized for but when I replied, you guys wanted before an after screen shots, time of day, codes and all sorts of stuff. I don’t look at the clock when I win a big jackpot!! You even tried to blame it on my internet speed!! WTH?? BF, you need to come on. I am NOT the only one complaining. You think the new in app purchase gaming law in going to hurt, keep not paying out when those of us that enjoy our teams and purchase coin packages QUIT purchasing. After the law passes, and it will, you will have to move to monthly “tier” memberships. How many people do you think will be on board after all of the above?? And for those reading this, no, I do not have a problem gambling. I don’t t even go to casinos. I enjoy my team and competing with others. I purchase coin packages because I was having fun and relaxing while playing a mindless game..Black_OrchidsVersion: 11.2.3

Horrible Horrible HorribleI would give them a negative score if I could. Jackpot Magic Slots is a waste of time! They state the further you advance in levels the more difficult it becomes to win. Who in their right mind goes to play slots for the challenge. I surly do not! I play slots to win money or to hit a jackpot. If they are trying to mimic slots, which they are not, then the level of difficulty would be the same at all levels. There is nothing random about a game when it is programmed before you even make a bet. These games are preprogrammed before you even make a bet. These games are preprogrammed so you win less often, the amount you win per winning spin becomes less as you progress, and the further you progress in levels the harder it becomes period. Also, don’t be duped into thinking that you have won when the payout is less than your original bet. You only WIN if you get back more than what you originally bet at the beginning of each spin. Say you bet 100K and spin, after the spin is over the slot says you have won 25K. This is totally wrong; You actually lost 75K. You only win if you get back more than you bid at the start of each spin. Don’t give these crooks money thinking that you are going to win. If you give them money do so because you leisurely enjoy playing slot games to pass time, but if you expect to win something without having to pay any money out of your own pocket then you will be sadly disappointed..NashvilleTennesseanVersion: 11.1.0

What happened to this game?This game used to be so fun to play, but the past few weeks there has been a major change. It’s nearly impossible to win a decent amount to continue spinning. The Jackpot totals on all games have dropped to at least one-third the amount they’ve always been, the daily spin somehow only lands on minimal amounts. What the heck has happened? Do you want people to continue playing or not? This isn’t only happening to me! Everyone in my club is completely frustrated. You’ve taken the fun out of this game. It’s truly a shame. You’d think you were handing out real money! I’m seriously considering deleting this app, along with many others. It’s obvious that you’ve tightened the reins on these games. How ironic that we can spin repeatedly without hitting anything of value. It’s almost a chore for me to play Reel Rivals twice daily anymore. How pathetic is that? I’ve tried to continue, as I don’t want to let my club down, but it’s no longer enjoyable. How can we improve our own level along with the club’s standing when it’s nearly impossible to hit a jackpot? Also, you seriously need to add some different games to Reel Rivals! Come on!! Why not make this entertainment enjoyable again? Wouldn’t you like having people wanting to play more, instead of repeatedly showing us how to purchase more chips to keep playing? Most of us can’t afford to PAY for chips, simply to play a game. There are too many other games out there that allow you to win enough to play without purchasing chips. What’s sad is these games are a super nice choice and many of us enjoyed them. Why not make some improvements to keep your fans happy? The MAGIC is gone!.Troubled NVersion: 11.0.1

TrashComplete trash. I understand the need to pay bills with an app this big, but the amount of wins vs. losses is pathetic. If you’re looking for a casino game to dink around in and not win anything (albeit fake chips) then you have found the game for you! If you are wanting something that you can enjoy playing, I’ve found watching paint dry is WAY MORE ENTERTAINING. If you purchase fake chips with real money, you “might” win. It’s not completely guaranteed. The “tournaments” aren’t random. The wins aren’t random. If you aren’t in the winning algorithm, you are simply just wasting your time away. The games themselves are fun, entertaining, inventive and the graphics are great. The concept that you can rank up and enjoy your “friends” is a joke. People with multi hundred millions or billions typically ruin scatter pots, some people bully, most are creepers posting graphic pics on their profiles. More often than not, you are squatting in a scatter room waiting for other people to feed you chips because you don’t want to spend your real money. I may be the exception but my kids needs are a tad more important than a corporations profits. At least make it attainable to have fun. Winning once every other month for a grand total of 40 minutes in a 24-hour period is absurd. Shame on you. Shame on your app. Shame on your programmers and shame on your ethics..SomuchnoVersion: 10.8.7

Negative Rating Should Be Possible.Honestly, this is a joke. The only reason that I keep this app is because my club is awesome and I love the people in it, however... I can’t even meet my weekly crown goal in my club because I can’t ever get any luck. The slots are entirely too tight, and the higher level you achieve, the worse your luck gets. The daily spins are pathetic, and even though I used to hit 3.5 million on them all the time, after I hit level 200.. I’m lucky if I get 500,000. I’ve tried spending real money on FAKE currency, I’ve tried emptying my piggy bank, I’ve tried playing different slots... I don’t know what else to do. It’s pathetic that a big “company” like Big Fish prey on people who just like to play a game and enjoy themselves, but it’s impossible to do that either because they take you for everything you have. I don’t know how these people sleep at night. My entire club and I have found another casino app that is so much more fun and better paying, so it won’t be long until they lose a lot more “customers”, because we’re telling everybody that we get into a room with about it, and gained about 100,000 new players in our new app. You better loosen up a bit, BF. You’re making way too many people angry with your BS. 🤷🏻‍♀️.JJ542751893Version: 12.0.3

Rigged!I have been playing this app for 2 years now, when I first joined in June 2017 I was able to level up quickly and won some decent chips! Joined a few clubs but I quickly noticed how much drama came with joining a club! Some Leaders are selfish and expect you to bring enough crowns to move up brackets, but I would fund more then them and my crowns per wk were higher too! So I quickly decided to not be apart of clubs! After the fact I’ve noticed this game isn’t paying out enough for me to play! And I have spent money to get vip and I hardly ever have the chips to play the vip games! This game is so rigged I know billionaires that hardly lose! So bf can say all day that odds are the same but it’s not true! They cater to billionaires and people with high tiers! Also if you report a problem sometimes you’ll get a response but the response is usually a help article and trust me I’ve read them all! So be aware before downloading may seem great at first but you truly lose more and more as you level up more! Expect of course if you tier 13-15 and it’s so hard to get vip points unless you purchase a ton! They only give you 75 vip points every level up! It would take years to get to tier 15! What a joke you are bf!.Chariswo1111Version: 10.9.3

Honest review please readI used Big fish for 3 years as they went thru law suits and change of owners . But I have to now delete this app . If you don’t buy chips and spend money - you. Will not win, it’s sad you can’t win just to spin but like any other app there goal is to have you spend money . There are so many free apps that are fun and you can spin and win and Big Fish app. Is not the one . I see all these fake reviews on here / I had don’t it for 3 years. I know players and they are leaving . Again remember you. Will not be able to win (fake money ). You will lose fast and be out of chips and then ??? They start pushing adds to you. Buy. Chips. Spend money . I’m leaving. It is no longer fun - they monitor your photos I put up one of me in my back yard and they blocked it /. They read your messages to other players / it’s pathetic. Just pathetic. . I hope you read this and if you join then you will agree and you will see . Good luck. But you don’t need luck you need money to win . The are not monitored and it’s set up for you to lose . I speak the truth. . You will remember this. And delete the app just as I have. . Namaste..Feb92020Version: 13.2.2

Worst appThis app used to be fun. I’ve played it since it came out. Now it’s the worst. Never lets you win. So many people with billions of chips that sit in rooms betting the minimum to get millions off people who have little amounts of chips. Since they started clubs people just got more and more greedy. Now everyone sits on auto minimum bet all day just to increase their crown count. I understand they need people to buy to pay their employees and keep the app updated but there comes a point where every time you buy you lose it all within 5 minutes. They don’t seem to want to keep their buyers happy. The top clubs are full of employees so you will never get up there. The top clubs have been at the top since they started clubs. Yes the app is rigged, it’s a computer system, I get that but man sometimes you need to adjust your algorithms and allow others to win too. I have deleted this app so many times recently and I’m deleting it now and won’t be back. They don’t care though because for every 1 person that deletes another 3 download it. Do yourself a favor and don’t even waste your time or energy on this game..TightwadsVersion: 17.0.22

Pure trashAfter my last purchase I’ve gotten nothing but zeros for months. Can’t even hit 5 of a kind, ever. As a matter of fact, I can’t even play the game without losing. Not winning at all, ever. Either I can’t scatter or, if I do, I win nothing on the free spins. The customer service are pathetic and will tell you everyone has the same odds, even though you watch your club mates hit billions day in and day out, but you can’t even win a little bit. I’m in a legend club and I collect tens of millions each day in club bonuses, yet I stay CONSTANTLY broke. I’m afraid to even log in and try to spin because it’s a guarantee that I’ll lose. It’s not a “patch of bad luck” as they try to say. It has went on for months, each and every day. The algorithm targets me to lose daily, no matter what. Same with Reel Rivals. Never hitting anything, and losing every single buy in. Haven’t hit even one thing big enough to trigger a club bonus for my teammates in weeks, probably over a month. This app preys on those with gambling addictions and uses them as cash cows. They will bully you in every way in an attempt to break you down so that you will buy the useless fake money. It’s so bad now that each day they give me all these zeros I spend a little money to one of their competitors. I’ve collected months of data to use in litigation that will prove that everyone does NOT have the same odds. Since customer service treats me like a joke, we’ll see who laughs in the end. I have played this app for 8 years or more, and everyday I see people in my club win more in a single hit than I’ve ever had at any given time. Also in 8 years I’ve never won 1st place in a Reel Rivals. The game is 100% rigged. TERRIBLE APP. TERRIBLE CUSTOMER SERVICE. TERRIBLE EVERYTHING! No way will I pay them another red cent. I don’t pay for zeros!!! Ever!.BallSmackerGuy1Version: 14.1.2

Big fish is a scam!This app is a total scam, not worth the one star I had to give. The odds are manipulated so that you rarely win (and even if you do it triggers zeros until you are back to zero). Don’t ever waste money on this app or big fish casino. After reading the reviews there is no way this is a 4+ star app yet they have 4+ stars. That in itself shows that there is manipulation to make them look good. I’ve had big fish casino app for almost 6 years and at tier 8 (before I finally realized its just a scam) jackpot magic for about 2 years, and my advice, DON’T even download these big fish apps. They give new meaning to the word frustration. If you post your experiences with big fish on Facebook page they block you. If you say anything negative about them in chat, they block your in-game chat. They want all positive from you but give you all negative. This is suppose to be a game for fun, not a real casino. Casinos have regulations where game apps do not. (I had a BFC rep tell me they are not regulated). Credit card companies should not allow in-app purchases for these gambling apps that are not regulated and doesn’t have to follow any rules..Tawnie-Do not downloadVersion: 10.6.0

Love your generosity jackpot cityNow all I get are zeros after zeros cannot reach one billion. Until the zeros stop the app is not used to play but for friendship I have been a family member of BF now for four years now and became a new member of jackpot city and have to say to all that jpc is very generous with there daily freebies and all the gifts they offer. I come on daily and each time there is another nice gift for free. The chips they offer is a lot. No one should complain about anything. The only thing I would like to share to BF is please turn my win button on for a while so I can play with my friends longer. Also that's another big thing that is great we can make friends from people all around the world. Last night the table I met five new friends each of us was from a complete different country. And all of us were in different time zones which we all laughed at how we all are addicted and have fallen asleep playing or staying up a whole day a night. That's why it's nice to build up our chips with wins so we can chat and play with great friends around the world. Ty BF keep up our freebies and intensives..KatiekatsVersion: 10.5.0

Why not the rest of us???Why does BF pick who will and who won’t win? While playing you look at other players profiles and they have millions yet some of us have only a couple hundred thousand. The others keep winning and the rest of us keep loosing. We can’t win enough to keep playing. You have to spend money to get on higher tiers and that’s money some of us do not have. BF why not give us broke players some good wins. We can’t bet with higher bets because we don’t have it to bet with. Give us players some wins so we can continue to play and stay in our clubs to spin and fund and continue to play. This review is exactly right. You can’t win in either casino, they have clubs but you can’t stay in them because you don’t have the chips to fund or to spin with and the leaders kick you out. It’s really discouraging to play in a BF Casino. Playing on BF is useless, you win nothing anymore. It would be nice to win and have fun like we use to. The reviews before this one are exactly right so why should we stay and even try. It’s not worth even trying..MarykenoVersion: 12.0.3

Aristocrat just wants your $$There is NO REGULATION on how online casinos operate & game owner Aristocrat is the GREEDIEST & worst of the worst! They give you some free coins - but THEY DON’T LET YOU WIN ANYTHING! Then it takes millions of spins to “level up” to get more coins but YOU LOSE it all in less than 5 minutes! They constantly spam players to then BUY more fake coins to keep playing & it doesn’t come cheap. Many players are racking up thousands of $$$ in credit card charges just to play but even if you buy – YOU STILL LOSE! It's common to spin more than 300 times & WIN NOTHING! One would think they wouldn't be so stingey with FAKE coin wins but they are! Tournaments are RIGGED! Player profiles are so MANIPULATED & many times JACKPOTS AREN’T EVEN TURNED ON or ACCESSIBLE so players are SPINNING FOR NOTHING! Dishonest you say? - YOU BET!! (And they refuse to divulge their odds!) They also pressure you to join clubs but it’s because club members HAVE TO CONSTANTLY BUY coins to fund the clubs. All this company cares about is forcing players to PAY-TO-PLAY!! Don't let them SWINDLE you & don't believe FAKE positive reviews!! It's a RIP-OFF!.D76017Version: 11.2.3

Predatory Mechanics: A Warning To Future PlayersI’ve been a loyal player of Jackpot Magic Slots for some time, and my recent experience has completely shattered my trust in this app. I built up over 1.7 billion coins through diligent play and was spinning responsibly, sticking to bets between 2.5M and 25M per spin on Cannon Ball Ignite. My goal was simple: to trigger the bonuses the game advertises so heavily. Instead, I watched my entire balance drain without ever seeing those triggers—no significant wins, no rewards, just an endless spiral of losses. This isn’t about bad luck; it feels like a system designed to manipulate players into depleting their resources so they have no choice but to spend real money to continue. I’m well aware of how these games work, and I find it unacceptable that even with billions of coins, the game creates a no-win scenario. This isn’t entertainment; it’s exploitation, plain and simple. I supported this app financially, even spending real money, but after this experience, I feel like I’ve been misled. Losing everything, especially while playing conservatively, highlights just how predatory the mechanics are. If this is the kind of experience you provide, I will make it my priority to expose it. I will be warning other potential players, sharing my story on every platform available, and, if necessary, exploring legal action to address these unethical practices. You have a responsibility to your player base, and it’s clear that you’ve chosen profits over fairness. That choice has consequences..Reyleon36Version: 17.4.16

Abysmal Win Rates!So have you ever wanted to know what it’d be like to throw money away time and time again? This is the slots game for you! No matter how much you play you’ll never win big. Every time you’re betting millions a spin you will never win anything, and when you’re forced down into pennies a spin you win almost every spin, but only about 1/5th of what you bet. The issue is you can never make enough back to compensate for what you’ve bet every spin thus leaving you unable to really play for weeks at a time unless betting the absolute minimum is your bag, then I guess you’d be fine? Idk, doesn’t seem like it. This makes me think they’re very heavily pushing for you to spend money in their shop for coins to spin with instead of winning them by playing. Unfortunately what the coins cost vs how many you get aren’t even remotely worth the purchase price at any level leaving their shop useless. This isn’t to say you won’t get lucky occasionally. I’ve been playing for a few months now and I’ve hit a decent jackpot probably twice. Sure you’ll hit the small and mini jackpots all the time, but only if you’re betting small... so the payout is small. You’ll get these “BIG WIN” pop ups occasionally but if you factor in what you’re betting against the supposed “BIG WIN” you’ll find it’s actually not even remotely a “BIG WIN” at all. For example, winning 300k on a 50k bet. Thanks for the 6 spins I guess, totally a big win. Thanks. All in all this is a decent slots app for sure, but best to probably avoid it if you’re looking for something pleasing. It’s all tease and no payout with this one. Enjoy..DAKherrVersion: 11.1.0

Amazing!..ly has gotten worseI never would have thought it possible, but this swindle has gotten worse. I'm going to use the latest slot, Mo' Spins, Mo' Monkey, Mo' something else. It is such a shame because this could be a wonderfully fun game. But what does Big Fish do? Right, fix it so that the "Mo'" side games don't EVER come up! Instead, we get to occasionally play the "match 3 jackpot" game. The problem there is that IT'S rigged so you only win the Mini or Minor jackpots. Okay, you say? At least you win something. Wrong! There is LITERALLY NO(!!) WINNING on regular spins (WHATSOEVER) and the jackpots are either 6x or 12x your bet. So you spin 40 times betting the minimum $25k (1 mil for math challenged). What do you win? $50k if you're lucky. And the worst part has been that the "Mo'" bonus games have become unavailable. I haven't gotten one in several days now. And that's the only way to win playing. AND(!!)... that's the name of the slot!! Mo', mo', mo'.... but we get no mo'!.T-Wolf73Version: 19.8.2

Do NOT downloadPlayed for over 8 years. Used to be so much better. Now it’s all about making them more money. Don’t even say a bad thing…they have monitors and you will stop winning (but they don’t control that…just ask). Contest you have to lose billions to win a prize of millions (ex. bet 120 “billion” to win a prize of 4 “million”). Everything is for the company. Buy a huge coin package (if you are lucky you can win for maybe a day…2 if you are really lucky) then you will CLEARLY see the wins stopping until you lose it all. I understand if you were getting real money as prizes….but you play and pay for FAKE coins. There really should be protection against companies that clearly have computer programs that control winnings and losing if they are taking money for fake coins. This app could be awesome (it is for some of them…employees and bots and ones that keep paying large amounts of money daily)..KycutiepieVersion: 21.0.4

UghI love/hate this game. I love it because it can be addicting and I have unexpectedly met some incredible people on here who are now friends for life. I hate it because you never win any more. And on the chance you hit a big win, you lose it with in seconds. Leveling up is impossible unless you are just starting or you play non stop all day everyday. At this point it’s a joke. “VIP” is a waste of money if you buy it you never have enough money to play in the VIP slots. And if you don’t pay for it it take forever to get there. There are times when I have 1000$ and you can’t play anything. Other people have billions but I have never made that much money on this game. I’m disappointed to say the least and if it was for the people I have met I would delete it and play the other slot games out there. If you like losing all the time then this is a game for you.Shuggywoogy15Version: 11.2.3

Can't winThese guys tighten the slots up much you can't win but once a week if that, and one time I was in a slot room playing to try n win 15 billion jackpot then the whole slot game crashed shutdown and came back up in about 10 minutes and the jackpot was reset to 7 million that's not right, that's cheating us all and there is a hacker going around stealing people's coins, and some ppl are being double charged on their cc when they buy coins. Coins are to high priced only the rich can afford, if they dropped the price in half they would make 3 times what they make now at the high prices. You buy 3 million coins and they are gone in 15 minutes or less, they don't want you to win too much, cause they want you to buy buy buy. I would buy more often if they would lower the price, if it were not for all the friends I found on here I would have been gone a long time ago lol.DiscbagVersion: 10.4.2

Not even fun anymoreI have been on this app since it’s inception and it used to be okay, but not great. I recently got a new phone and went from two phones to one; when I got the new phone and did a help ticket to get my chips, gold bars and tickets (on the older app) transferred to the new phone, they wouldn’t transfer any of it and I lost millions. I’ll admit that I’ve never purchased many chips, but used to purchase occasionally. Now, it will be a cold day in hell before I buy any more chips. The slots have been set to virtually never pay out and jackpot payouts are nonexistent. I guess BF thinks if you run out of chips you’ll buy, and that might work for some people. In my case, when they cause me to lose 28mil in about 1/2 hour, as I just now did, I just put it down and read a book. Will probably delete all BF apps in the near future-not worth the frustration. Never winning is just not fun!.BooshmomVersion: 10.6.0

Not all your winnings count!At first the game is fun. Building up your money from playing the slots and collecting your bonus is great. The tournaments are just not the best. I have noticed this twice now while playing in the tournaments. Both times I have played in the top 5 winnings tournaments, and I had noticed that if I do not win at least a couple million on a spin, it does not count. Even if it does count it’s not added correctly. I had over 10.4 million in winnings and had won another 600,000 in coins and it added as if I only won another 100,000. I’m all for competitive tournaments but for the love of all things holy, every win no matter how much should count! I would love to give a better review but because of this now I’m feeling like I’ve been had and seriously questioning if this app is even worth it anymore..HunnybeecollinsVersion: 10.5.0

Tightest slots you will ever play.Everything about this game has been nerfed into oblivion. Bet high and you lose 100% guaranteed. Chests are now impossible, I used to get 5-10 chests a session, now 0 every time. They award the basic Large Chest even when you are betting HUGE. It’s mostly just cosmetics, how greedy can you get? Big Fish is greedy beyond belief. I feel sorry for anyone who has ever paid a penny of real money to play this scam. Edit: I just tried the app again after a few months and I am dropping my rating to 1 star. The spins and chests are so nerfed you are guaranteed to lose everything, then they demand you pay real money which you will also lose immediately. Never pay this scam a penny. Big Fish’s shadiness and greed is the reason there’s a class action lawsuit filed against them. These apps are a racket to scam the vulnerable, usually elderly people..WJCK5Version: 12.7.0

Fun but you lose quickly!I love slot games and I’ve played many from the App Store but BIG FISH is kind of a rip sometimes. They develop reels that “build up” money or items but half the time you don’t have enough coins to keep spinning so you lose out on what you would have won. Maybe I’m just unlucky at computerized games but heck, I feel like if you’re going to bet big you should win more than a quarter of your bet back. When you are betting 125k-1M per spin, you should get more than 25k back... just my opinion. It takes too long to level up once you get to the higher numbers and I end up losing more than I win. The games are designed to make you spend your own money! It’s supposed to be for entertainment purposes but it’s not fun to spend your own money and lose it within a few minutes..BirdsgoteepVersion: 10.8.6

Total scam. Company preys on youCustomer service is a joke. All response from company are generic and scripted and don’t actually address your actual problem. Company literally looks for ways to block or restrict full access to the game. Game is full of glitches, mostly created by the company themselves to cause you to lose so that you will buy their coins. Game is full of unwanted pop ups causing the user to lose. Company makes you complete unreasonable tasks on a daily basis to get very a small amount of coins for free.. Bottom line is this game isn’t free, you have to pay big bucks if you want to play this app. If you like spending thousands of dollars to play a game so that the company can turn around and treat you like garbage then this is the app for you! But if you don’t then AVOID THIS GAME! Better slot apps out there than this one..NomorebuyingVersion: 14.1.2

Too greedy!They let you win 5m then take 4m before you can even win your bet back. They are too greedy with any and all huge jackpots! I would pay the money for coins if I could get a jackpot of more than 10m every 10,000,000 spins!! They will never give it to you, your chances are 1 in a trillion and if you do win, you will lose it all in a day!!!! But I won’t spend a dime because every single game is too tight and I have never won one grand or major jackpot! They just want your money and don’t think about the fact that if you win a lot it would be more fun and we might just pay to continue to keep playing there game! Too greedy and they don’t care and their responses are all the same...just like an automated computer!! This game used to be fun over a year ago, but now it’s not. Play a different slot game, there are too many better ones to choose from!.USN5KDZVersion: 12.0.3

No,Bad, not worth to spend $1 for those ppl, not fun anymore..Big Nickel99Version: 10.4.2

Scam!Spending hundreds of thousands of dollars to be told you will NOT get VIP spins back. Tier 13,14 was promised by my VIP Manager I would get them. They let him go - changed new owners & staff. Still spent a lot of money hoping this app would honour there word! They lied & scammed me out of so much money. They don’t appreciate you & they money you supported them after years. They allow people to hack the game & pick and choose who gets what. Paying real money for fake chips it’s absolutely disgraceful for app to take advantage of people like this. They don’t answers to your concerns or help you. I’m so disappointed & disgusted of what they have done. It’s truly stealing from people by them saying “ keep buying and we will give you your vip rewards back. As well they emotional abuse you. Have many emails of this. A multi billion dollar company going around treating kind people like this…. Absolutely disgusting!.Bellabee82Version: 13.3.4

Total scamYou cannot win. Billionaires are fake accounts , from same teams . Biggest scam - BIG FRAUD , and don’t complain or you’re blacklisted !! DO NOT BUY !!!.UrgentTpoazVersion: 15.2.0

0 stars!!!!!!!If i could give this app zero stars i would as its fitting for how many zeros you actual get playing this game! I lost 100 billion in less then a week, and now all im getting is zero after zero after zero no matter what game i chose to play, im assuming thats big fish casinos way of trying to get money out of me, jokes on you bf i will never spend a dime on this game. I feel as if my account was flagged because of the 100billion i won in a tournament! Legit gave with one hand and took it back with the other! Save the headache and the storage on your device and take my advice DO NOT get caught up in this scammer app!.KhbsiclzsyfghsjsjdhVersion: 14.1.2

FreezesLately the app seems to be slow and it freezes up a lot. I’ve had to restart my iPhone 8 several times trying to play..Ranger9cVersion: 10.9.7

You can have good and bad days..No way of winning! Had 100M and lost it in 1hr, for the most part you can play for 2hr then you can watch 30sec for 25k witch will last 5mins no bull...Ticked off dude x 50Version: 10.4.2

Rip offThe greedy pigs are the developers the lee he’s are big fish.Real avidplayerVersion: 19.9.02

0 starsThis game takes money, but doesn’t pay out. It’s a scam!.Patcher...Version: 19.9.02

Pathetic aristocrat joke!👹👹👹👹👹👹👹.Lmn1966Version: 19.9.02

ScamBig fish prays on the weakness and addiction of people they are heartless there is no compensation when the game messes up I hate this game I hate big fish.FubfusuckVersion: 19.8.86

RiggedGame just takes. Does not give. No more chest boost. Lame.Mr. MemeeVersion: 19.8.38

Not happy!8 yes vip player. Due to games big glitches. I’m repaying to do a full tier 15. Then the game has an even and the system crashed for 3 days took a trillion & all my FS I had saved. Thai isn’t a small error we all know how much it is to repay a full tier. I have all evidence & contacted them everyday a year goes by I finally get the best VIP Manager💜 He’s fantastic! But that doesn’t give me back the the really money the app stole. One trillion saved and lots of max FS. As well a full tier 15 I’m paying from Canada- which is way more than any other country! My rep will send me a few boost to make up. But the value of that is $24.99- when I’m out BIG MONEY! I have asked for this to be resolved & all I get is I’m sorry. Sorry, doesn’t give me back MASSIVE $$ for that tier or my trillion with spins. I have been so kind, patient,loyal! On the best team that brings this app billions. But you can’t find away to resolve this. It’s called Stealing $$. I don’t expect my $ back. But however, I would think the business should fix this problem & have dignity & do right by there loyal players. I would be give this 5 ✨ but I can’t do them taking my real money & ignoring the issue..VIPMemeberVersion: 19.8.38

NO good payoff and Low bet billionnaires leechersJust be aware of BILLIONNAIRES LEECHERS.... A hit and lots o zeros after... DO NOT BUY ANYTHING. THE ODDS ARE FOR THE HOUSE NOT FOR YOU. With electronic "gambling" it's easier for Big Fish to change the odds... so they want you to buy "fake" chips....MCDuggle2012Version: 19.8.38

Was a great game now greedy and stressfulSucks now was fun.Walleye master1Version: 19.8.8

Cheating gamesI bought coins from this app and never received them nor my money back. This app cheats . DO NOT BUY FROM THIS CROOKED APP.Also when you put a complaint in you don’t hear back from them . Nothing but cheating ,.Big fish cheatsVersion: 19.8.8

RipoffAbsolutely a bad luck app. Squatters and zeros are 100% what the app is. Not fun when you buy and lose it in minutes. RIPOFF for sure.Keno197169Version: 19.7.0

ScamFrom our viewing point it’s a casino app with fake coins that can not be cashed in. From the owners viewing point it’s not a casino app but a business of processing credit card charges that go into their bank account. It’s not about customer satisfaction. It’s all about the amount of money YOU, ME, WE who use the app daily give them. It’s a successful and easy way to make money.BugfishSUCKSVersion: 19.6.2

Little winningSpend a lot of money here but cannot win much or keep your coins for an extended period of time you lose more often than your win been playing this game from when it first started there were only four games to play just wish winning could be a little more enjoyable and keep coins a little longer.Fitz1120Version: 18.0.44

What a rip offI hate this game nothing but zeros big fish is greedy.Cantwin1223Version: 18.0.40

I fkucing hate you big fishI hate this game and company they are hustlers let you win abit then take it all away , manipulation and evil, big fish prays on the weakness and addiction of people , you are sick and greedy big fish , this game is just not fun , don’t bother playing save your self the agony 0 stars burn in hell big fish your the leeches and feed yourselves while treating people like trash.Happy pillarVersion: 17.2.12

Scam appTotal scam, do not download..Zyra DarmanVersion: 17.0.22

GreedThis app is very addictive and the owners take full advantage of that like vultures. The zeros are off the charts like the greed here and the billionaire leeches have decimated every single scatter game. Greed on steroids. No wins so no more buying. This app is circling the toilet. Disgraceful, greedy owners. It was great once but the level of greed has ruined the fun.SteroidGreedVersion: 17.0.22

Big fishPurchased my piggy bank with a 100% bonus received the amount of coins that had been saved and didn’t receive the bonus. Emailed them numerous occasions and they will not send me my coins that are owed or refund me my money. Very poor organization that won’t take care of their players.TykirstVersion: 17.0.14

Not funNever win unless you buy even then it’s a rarity they don’t care about their customers all they care about is money greedy company SCAMMERS.Sugar121212Version: 17.0.14

Math doesn’t add upHeist heights One of the new games does not give you the first reel of wins when you get a full reel.Billy bob joe JefferyVersion: 17.0.10

Thieves and ConsBe very careful. A promo will have one price and they charge another. If your spending cash, you may as well do it on a real gamble. No way to win here, even with expensive pretend chips.._LOK_Version: 17.0.4

Save your money.This app is beyond greedy. I was a customer paying tens of thousands of dollars for over 12 years on their parent app BIG FISH. They take your money but don’t even give u playtime let alone wins. Zero after zero. I have put my request in for a ban so that I will never be tempted again. Also contacting the BETTER BUSINESS BUREAU regarding their beyond shady practices. Apple, shame on u carrying this scam..ELISA 🇮🇹Version: 16.0.4

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