Tornado: American Red Cross Customer Service

Tornado: American Red Cross Positive Reviews

Liking the app so far but....I recently moved to West Texas and my county doesn’t have tornado sirens and so I wanted something that will let me know what’s happening. It’s really great at notifying me when there’s a severe thunderstorm or a tornado watch ect. I would like to see an update with the option to have the alarms/sirens override your phone sound. I almost never have my sound turned on, on my iPhone so I wouldn’t be able to hear the warning. It would be nice to have the alarm still go off when your phone is on vibrate..Searra011596Version: 3.7.0

Great app definitely recommendIt was may of 2016 when I was home alone with 2 young kids and my phone started going off notifying my of a tornado warning in the next county over at the time the tornado was moving directly east so I had no worries because I was north 30 miles. My phone kept going off and I notice that the tornado was slowly starting to change direction I went ahead and got my kids dressed and ready to go and my phone went off again and showed it was coming straight toward us I started to load them up in the car when my phone went off it was the warning tornado. I jumped in the car right as the tornado sirens in town started going off! I KNEW ABOUT THE TORNADO WARNING BEFORE THE SIRENS IN TOWN WENT OFF! I took off to find a tornado shelter but ended up pulling into a friends driveway got the kids unloaded and in the basement where we stayed for 3 hours. When we got home there was no major damage just windows broken out everywhere the tornado was half a mile from our house… so it could have been so much worse in just glad I was given the extra time I needed to get my family out and to safety..Fields1234567890Version: 3.16.1

This is the one to get if you live in tornado alleyI live in Fort Worth, Texas. We frequently have severe weather, usually Thunderstorms but occasionally there will be a tornado that could be life threatening. The trouble with most apps like this is that they go off so often you end up turning them off. We had a NOAA weather radio that went off so often that I finally threw it in the trash. With this well designed app you can easily customize the type of weather events you want to be notified about, how you want to be notified, and how near the weather event is before you are notified. We often get severe storm watches and warnings and tornado watches and I like to get silent, i.e. text notifications only, of these events. But when a tornado warning is issued within 25 miles of my home, I want the siren to sound immediately and loudly. That’s exactly what this app does. If you would like to be notified when an event is 44 or 144 miles away instead of only 25 you could specify that. It’s all up to you. You can even monitor multiple locations with separate settings for each one. For instance, you could set up separate locations for your home, your workplace, your partner’s workplace, and your child’s school. The siren has only sounded a few times in the last few years but I have been grateful to be alarmed and alerted each time it has..Be the Change you want to seeVersion: 3.10.2

A must have!My family and I live in a northern suburb of Chicago. In August of 2020, a strong derecho was approaching and spawned several tornadoes which caused lots of damage. I was completely unaware of the danger until I received a tornado warning from the tornado app. Minutes thereafter, the sirens began wailing from afar, and our family took shelter in the basement. Not even ten minutes later, the tornado passed over our house leaving considerable damage behind. A year prior, the tornado app also gave us an early warning from another tornado that hit in September of 2019, however, it was not as powerful as the tornado of 2020..Collin RieckVersion: 3.14.0

Fantastic alert app, freeI love this app as we don’t hear sirens at home. You set your radius and it will send a short alert for severe thunderstorm warnings that affect you. You get long tornado siren alerts for tornado watches that affect you and tornado warnings come with sirens and verbal tornado warning, get to a safe place commands. You can set multiple locations to get alerts for. Very happy I downloaded. You do get the same alert sounds when those warnings expire out, so you have to read the alert to know if it’s saying that it’s an active threat or them expiring a threat..Xtina19*Version: 3.15.0

Very accurate and easy to use.I love this app. I’ve set my radius for 30 miles and when the siren goes off I open and find the tornado to see if it’s a threat to me and then act accordingly. I no longer have to sit and wonder where a tornado might be. I had three siren notices last night and all three times my app went off before my tv broke into the show to tell us a tornado had been spotted. After last night with all the chaos both my daughters put this app on their phones..Sand Hill CrewVersion: 3.16.2

This app will wake you up!I’m a heavy sleeper, so I got this app as a back up in case I can’t hear a siren. Well, I experienced my first tornado warning last night with the app (no touchdowns near me), and I will say that the that the alert noise is loud and honestly, terrifying. I was still awake when the warning happened, but I have no doubt that this thing will wake me up if something were to happen in the middle of the night. If you live anywhere there are tornadoes, you want this app!.HydrohawkVersion: 3.16.1

Keep it going!!As an active member of CERT (Community Emergency Response Team), I am truly sorry to see that this app is scheduled for destruction. Have used this for years. I have received warnings of danger at my added network’s location. Local warnings:17. The NEW app is sorry to say more wordy but STUPID. It says I have completed all levels of disaster in one spot and only one on another. LABOR INTENSIVE SET UP : maddening. If both remain active BY FAR my choice is original. Thank you for all you do..CapnvhaosVersion: 3.18.0

Great app, 1 drawbackThis is a fantastic app. Very useful and a great way to keep up with severe weather near a loved one. There is one drawback, however. When a Tornado Warning has been cancelled, I receive the exact same notification sound as a newly activated Tornado Warning. It says “Tornado Warning” and plays a recording of a tornado siren. Even though th warning was cancelled. I suggest this warning cancellation notification not say “Tornado Warning”? It would be better if the audible notification just say “Tornado Warning Cancelled” instead..Aren SpiritusVersion: 3.7.0

Developers better upgrade the Emergency app!This Tornado app from the ARC is better, faster than the app with which the ARC will replace it. The Tor app is my go-to, and is slower only than the NWS among the public services providers. I wish the Emergency app has a real-time weather map LINK feature, but DONT want to slow down this app with a ginormous function set that would prevent more timely warnings. ARC needs to ensure more effectiveness in its Emergency app.TikosmiVersion: 3.18.0

One suggestionI wish all apps had a suggestion button. I like this app but I’d don’t look at old alerts. When I looked I had alerts going back a couple of years! And you had to delete them one by one. I would like to at least have batch delete. I assume it’s taking up space on my phone. Or else they could self delete after a day..Honeybee'sbuzzVersion: 3.9.0

Retiring AppI am sorry to hear that you all are retiring this app which has proven itself time and time again. I live in tornado alley and I also drive an 18 wheeler. This app has saved my life six times. I just hope that your new app is just as accurate as this one. I’m sorry to see it go I think you all are making a mistake by getting rid of it..SassiLadyTruckerVersion: 3.18.0

Keep the Tornado App alive!It works! Having been warned of threatening storms and tornados, it helped keep myself and family alerted to upcoming events. It would be a colossal mistake to retire it. The new Emergency App is garbage. No decent warnings and I’m constantly signaled about issues outside my area. Tornado is better designed with easy user interface. Please restore it to your customers!.SteelygurlVersion: 3.19

The wait is over!!I have been looking for an app that can do this for ages, so happy to finally have found it!! Specifically I can set this to blast only the NOAA weather alerts I want (Tornado Warning only) and it will wake me any time of the day or night and leave me alone for the alerts I don’t want. YES!!.ImHopinVersion: 3.16.2

Love this!!I love this app!! I downloaded the new Emergency App since they are doing away with this one!! I do NOT like the new one. This was is much more user friendly, better customization and it allows you to name locations with loved ones!.Parkersmom6Version: 3.19

Amazing. Absolutely Amazing.Dear American Red Cross, This app is literally the best. I’ve tried multiple apps, and they don’t even COMPARE to the features this has. And even better, it’s free! There is only one concern, though. On your quiz about emergency supplies, otherwise known as “Make a Plan”, the second question is implausible to complete. This is due to you being told to select 4 of the answers, but only 3 are essential. Therefor, you have no ability to earn your badge. Otherwise, I really appreciate you gifting us the ability to know when Mother Nature turns on us. Sincerely, Colt’n..ObmerioneVersion: 3.15.3

NiceIs a nice app that they are discontinuing. The new app doesn’t give an audible warning, at least that I can find. So with that the tornado could roll right through the neighborhood and we wouldn’t know it. Meaning the new app NOT this one that they are discontinuing.Butch 6Version: 3.19

AwesomeI depend on this app for ALL my weather emergencies ! It also teaches you how to be prepared for emergencies!! Here are 5 reasons I LOVE THIS APP!! 1- IT IS FREE!! 2-The phone siren Wakes you up! 3- it alerts you even before your local alerts & local sirens! Remember Seconds save lives & this gives you many seconds!!! 4-it monitors your location so you are alerted of incoming weather even when traveling or visiting family! 5- you don't get bogus warnings like too hot outside or whatever. Red Cross offers specific apps that cover weather in your area. Hurricanes, tornados, earthquake, etc..Bokehgirl52Version: 3.9.0

Excellent AppWe have had a few tornadoes in our area lately & the Warning Notification always goes off & warns us. This App is exactly what we need during severe weather, even if you live in an area that usually doesn’t get a lot of tornadoes..Moonlight DolphinVersion: 3.9.0

Nation wide storm chasersGreat app to have I’ve yet to have problems, I’m a storm chaser/ over the road truck driver so it’s helpful I highly recommend it, it also helps me with alerts so I can put them on my Facebook page witch is called nation wide storm chasers.Nation wide storm chasersVersion: 3.5.2

Alerted us before anything else!Tornado warning last night, this app alerted before the sirens, and before the other city/county alerts came through! Easy to use.JenjocpaigeVersion: 3.16.1

Very Useful AppI don’t hear from this weather safety app very often, but when I do, I’m always grateful I have it. Living in North Central Texas is a favorite of storm systems that may spawn harsh hail and tornados. I want as much advance notice as possible to seek cover. Thanks for being there..A Happy FellowVersion: 3.9.0

Get it NOW!!!Tornado today destroyed a house a couple of miles from our house. I got the tornado warning from this app before our town tornado alarms went off. We were able to quickly take shelter. Thank you..Mustang_1009Version: 3.7.0

The old app was betterThe new app have regular severe thunderstorms listed as Tornado instead of thunderstorm , it keeps giving updates every 5 to 10 min. It drains my phone battery. It is still useful for the threat of tornadoes, but it does too much even with radius set to only a few miles..BetBubbleVersion: 3.19

GreatHave yet to actually put this through it’s paces in regards to how fast and accurate the notifications are but will update once we move to tornado alley next month. Everything else works great!.Snook37448Version: 3.5

Every alert says TORNADOI realize it’s the name of the app but it freaked me out the first time. It’s misleading because the heading of every alert is TORNADO. You should either change it to what the alert is or abbreviate the app name. Other than that it seems like a useful app..BirdtongusterVersion: 3.9.0

A. Jordan (Firefighter & O.E.M. Weather)This app. allows me to see what the weather is doing long before it gets to me. As one of the people who have to inform Fire Chiefs, Police Officers & the Public; this app. is a FANTASTIC tool that aids me in my decision making..Velcro 1988Version: 3.16.1

Tornado AlleyHi I’m from Parsons,Kansas and I have to tell you about this app. I live in tornado alley and I love this app !!! You can not just get tornado warnings and watches,but you can get all types of severe storm alerts and you can get other types of alerts!!!!!!.Weater alertsVersion: 3.12.0

Great appYou made this app so easy to use and very useful I love asking my parents questions when I know all the answers and they said the EF scale rates tornadoes on a tree fort when it’s just wood can topple in seconds! Well great app!.GshdjhVersion: 3.9.0

Great app but lots of notificationsThis is a great app which I have been using for years. However, expect to get a ton of notifications when there’s a chance of a storm..X-plane fan #1Version: 3.15.3

What about tornado warnings?I have the Emergency app, but I kept the Tornado app because it had the tornado warning audible alert and siren. Will that be added to Emergency?.George/Lynne S.Version: 3.18.0

Not Getting AlertsEverything is set up properly on my phone. A few years ago I would receive all alerts. Now (with everything set up properly)I am no longer receiving any alerts unless I actually open the app..JV0203Version: 3.12.0

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Tornado: American Red Cross Negative Reviews

Contact phone number choices MUST be fixed!Red Cross/ 3 Sided Cube — I'm a beta tester for the Red Cross, and have been telling you this for YEARS: You MUST fix the ability to choose which number from within each Contacts listing is to be called when the "I'm Safe" button is clicked. As it is, the top number on the Contact list is the default — there is no way to select WHICH number for the app to text. Are users to go through their Contacts list and rearrange all the phone numbers to appease the app quirks? Certainly a landline auto-message asking for 25¢ to place a call is not very convenient when the ceiling has fallen in during a natural disaster. Also, what about an option to send an "I'm Safe" email vs. texting?Without these options, the apps are pretty much worthless and do not meet with your mission statement. Your agency was created to SUPPORT those affected by emergencies. These apps are falling short..JoanieVersion: 3.10.0

Scary unreliableWe literally just had a tornado tear through Springdale, Arkansas and I am 7 miles away from a school that was taken out along with surrounding extensive damage. We don’t know the extent because it’s still dark. In fact it was close enough for us to hear that one was on the ground close by. Praise God that the emergency alert went off on our phones and woke us up, but I am extremely disappointed in this Red Cross app now. It didn’t alert me even once for my current location. I even opened the app to see why and it said “all is well”. I have used this app for at least 7 years in Texas and Oklahoma and have always referred people to download it. I know how to use the app well and how to set locations. Don’t place your faith in this app, your life depends on it..KGC2768Version: 3.16.1

All settings cleared without noticeI was disappointed to find that this app had removed all of my programmed locations and alerts some time in the recent past and I had no idea!! It didn’t notify me at all to review my settings. I only realized the issue because I was sitting with family and was the only one in the room who’s phone didn’t alert to a tornado warning! Usually I live alone and would have never known!! Only bright side I learned RC FINALLY put out a universal “alerts” app that does hurricanes tornadoes floods earthquakes and so on. Before I was stuck with like four separate apps so here’s hoping the new one doesn’t dump everything again. As for this app? It’s been tossed..My-thoughts-as-starsVersion: 3.11.2

All things must pass....I have had this app for several years. I have found it to be indispensable as protection from severe weather. With either the last upgrade or iOS upgrade earlier this month I began getting daily pop-up alerts on my phone saying the app had access to my location for three days and is that ok. Of course it is because that’s how it works right? I okayed it and the next day it was back and every day for a week. I finally fixed it by deleting the app. Now 2 weeks later the same thing happened today on my iPad and I have deleted that one also. Very sad as it was previously a “must have”..Old but not deefVersion: 3.10.2

Does not use iOS critical alerts capabilityThe only issue with this app is it cannot override the iOS do not disturb as the developer has never simply applied with Apple for the capability to use the “critical alerts” api. Most people use DND and this app and many others won’t sound off in the night. This app has the potential to SAVE lives and I’m sure Apple would approve the critical alerts override request for all Red Cross apps. This is a MUST have! Updated: The app STILL states right in the FAQ if your phone is in DND this will not alert. It’s useless and people will die because they won’t be alerted. DND is a commonly used function. Also the app support page is a 404 so just as useless..CColottiVersion: 3.16.0

DisappointedThis was my favorite weather alert map until they changed how you monitor a location. I uninstalled it last year and recently decided to try it again in hopes they had fixed some issues. Sadly, it’s still the same. I was able to monitor a county, but that option was taken away. Now you have to monitor a location (an address) and a radius around the location. When the radius is set large enough to monitor my rectangle county, I obviously get alerts for several surrounding counties..Mysticeyes26Version: 3.12.0

Dropped the ball last weekendLast week with the series of storms rolling through my town even after refreshing multiple times, the storm was half way over before it changed from “All is Well” to showing that there was a Tornado warning in effect for us. Luckily I don’t rely solely on one app for alerts. My husbands watch woke me up with pings to alert us to take cover. (Apparently our sirens were going off, but we can’t hear them from where I am). I wouldn’t trust this app in the future and I deleted it..MomhighnessVersion: 3.9.0

Don’t Trust It - Won’t Alert You at AllWhen I was a kid, we had real weather radios. They went off all the time - for everything. This is the exact opposite! Goes off for nothing. Multiple times I’ve been woken up by the thunder and lighting, I’ve even been through tornado warnings here in Missouri, and the app ALWAYS says “all is well!” I have it set for three lines of notifications for three custom ranges around my home, and not a single alert could tell me there was a tornado coming… one that killed people last fall too..Maddawg Ms StarVersion: 3.16.1

No soundNot sure what the difference between monitored area and alert area is. I would like to have a wide enough area so I can get warning but then it was sending me info about places over 2 hours away, and for the same storm that passed over me already! Also it doesn’t have a tornado sound when your phone is on silent, so it’s completely useless to me. There’s other apps that do more that have silent notifications..~Heartwing~Version: 3.15.3

All monitor settings GONE???This most recent update (3.11.0) wiped out all of my settings. I’m monitoring seven locations, all with different regional concerns and radii. Setting up these locations was already unnecessarily tedious and time-consuming, especially as they need to be carefully refined over time to minimize the many irrelevant alerts. And now they’re all gone. Poof. Same thing with the other two Red Cross apps I use. All personal monitoring settings completely wiped out. I am beyond dissatisfied. Useless..Miz LuvVersion: 3.11.0

Won’t work without access to my ContactsI previously use this app and was able to set my home location and not have to have location services turned on. For technical reasons I had to reload the app and now I am unable to use it that way and cannot use the app without granting access to all my contacts. Deleting it in search of something less invasive..849274Version: 3.16.1

No alertsThis has been a great app for years. This week, though, it’s decided not to provide alerts via my iPhone. It says it can’t load them because I’m not connected to the internet. I am. At least the iPad version still works. I don’t know if this is due to the app’s latest update or the recent iPhone system update. Either way it’s very annoying to no longer have this..SKBTx123456789Version: 3.15.3

Alert radiusWhy can’t I adjust my alert radius on “current location” anymore? I checked today and basically had a 10’ alert radius.. I had it once set at 100 miles. I can not adjust it now. It seems to change size very slightly; appears to be at a mile now, still of no comfort. I loved that I could set a 100 mile radius as it benefited my particular situation immensely. Fix this and give the radius adjustment back and I’ll change my rating to the 5 stars it would have gotten before..GtdubzzzVersion: 3.9.0

App needs a lot of work!I was so excited to see the AR has an app like this, so I downloaded it in severe weather we were having last night. It is extremely buggy! You can’t even figure out what you are doing because instead of displaying the labels of the buttons and fields in the app, it displays the database field names. If the AR has abandoned this app, they should remove it from the store. If you don’t care about the app, then my guess is that monitoring also has to be poor..KramNetsirkVersion: 3.9.0

BuggyThis app is driving me crazy! I really want it to work, but it just won’t. It keeps giving me notices in areas I don’t live about tornadoes and warnings. I have a new notice every few minutes sometimes (so I try to dismiss them, but it’s hard). I had to finally delete the app from my phone. I have checked it throughly and I do not have a setting turned on for that area and my search radius is small and not even near that area (it’s a few states away actually.).AngieDC08Version: 3.12.0

Worst/Most Useless app ever!Currently under a Tornado Warning with Tornadoes on the ground all around my location. National Weather Service is blowing up my phone along with tornado sirens going off outside. No alerts, no nothing from this app. I open it and it says everything is fine in my location. Tell that to all the emergency services vehicles I see/hear rushing to damaged areas. Beware! This app is Dangerous to have because it Does Not Work!!!!.PJ8213Version: 3.16.0

Let’s me choose what alerts I getPRO: I don’t want this thing going off every time my area is under a severe thunderstorm warning or a tornado WATCH. I only want it to go off if there is a tornado WARNING. This was easy to set up. CON: I decided to set up the “Im Safe” notifications options. But ARGGH - after u pick a contact it just grabs the first phone # listed for that contact - it doesn’t let u choose which phone # for that person. PLEASE FIX THIS.Louies DogVersion: 3.10.2

Didn’t work when it should have.I tried to contact app developers before leaving a review, but the link is broken. We had a tornado warning at 2:30 am last night when my husband and I were both sleeping. I depend on the sound alert from this app to keep us safe overnight if needed. Thankfully we are safe, and no harm done. But I would very much appreciate if this app worked as intended when it counts..EhesslenVersion: 3.9.0

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