Kingdom Chess - Play & Learn Customer Service

Kingdom Chess - Play & Learn Positive Reviews

Good idea, needs workWhat it needs: auto-queen promotion. Feels like an eternity waiting for that menu to finish animating. More upgrade levels. I’ve maxed out every building in about a two weeks. Needs tournaments. Needs friend engagement. Needs to incentivize game review by requiring fixing mistakes. The puzzles map needs work—the map is a fun way to make tactics/puzzles feel like a journey forward. But it’s not quite polished. It should introduce categories of tactics into the map, allowing for choices to be made, rather than just a repeated linear move. For instance, go this way for more end game tactics, or this way for, get-out-of-trouble puzzles, etc. There may also be a bug preventing 100% completion of avatar equipment. I have one last missing puzzle piece to get the Tilting Helm, but it will not restock anymore—it just says “Out of Stock” and won’t offer the Tilting Helm, even though it is remaining. What’s good: I like how you need to unlock bots of increasing difficulty since it actually incentives you to improve in order to defeat them. Finding all the avatar equipment, and unlocking boards and pieces is really fun, but it all comes to an end too soon. Hopefully there is more in the pipeline. The mechanic to ante gold pieces before a match is the best thing going for it, but again, the going all comes to a halt right when it gets good..BatmanburyVersion: 1.0.17

Amazing concept, joy fades pretty fastI’ve been playing against the AI computers for practice since I love the knight theme but during every match I find I’m just getting mad at the emojis popping up on the top half the screen. It makes sense for online play with people but this kind of childish nonsense should stay on Roblox or Clash of Clans, especially against computer. I lost a piece and it popped up a crybaby emoji, so app closed for now. The pathway missions seem like an amazing way to learn chess technique but the story is a short repeated loop and if you make a wrong move, your little dude has a hissy fit and you have to wait for all the animations to finish to try again. I wouldn’t mind so much if the boss levels (10 levels in 3 lives) didn’t randomize when you retried. Feel liked I’d learn more if I start to recognize the ones I beat. To be fair I did reach out to the team when the game counted a win as a loss, and they seem to be amazing and friendly people working on this game. I just wish there was a way to tone down the annoying ‘quirky’ things a bit..SgodtohVersion: 1.0.18

Looking forward to more!I thought there was a bug that was preventing me from being able to unlock a number of items through the store. It turns out that it wasn’t a bug and you have to unlock them by completing puzzles. When I contacted support they didn’t explain this and merely said “there are no bugs”. Hopefully things like that will be sorted out in future updates. It looks like they had to simplify the game in order to release early..SlulegoVersion: 1.0.18

PuzzlesThe puzzles would be greatly improved if we could go back to all of them, not just those in the current level. The biggest help in learning would be boss puzzles that didn’t disappear. How are we supposed to understand what they are about when they vanish the second they solved? The main site does this so well. It’s terribly inconsistent in how many attempts it gives you in boss mode. I had 5 more to go and was put back to 10 after one failed attempt, when all along it had been giving me three attempts. That’s unfair..MskFishVersion: 1.0.18

Fun game. Puzzles are annoyingLove the concept and I’m having fun with it. My only quarrel is that the puzzle bosses are harder than they should be. I have spent a week on the same boss and while I have eventually figured out the puzzles, the same puzzles don’t show up when I retry and I feel as though my progress was pointless because now I have to re solve 10 puzzles that are surprisingly difficult. Thanks!.Plastic card addictVersion: 1.0.17

Buggy but deserving of our patienceMission 1-10 has a puzzle that endlessly restarts itself when solved, so I can’t go any further. Also, there are messages that are displayed at the beginning of each mission, but they’re shown so briefly that they can’t be read in time before they’re gone. This is a great game with a lot of potential. It’s new (so there’s bound to be problems) and Chess.com is really busy with their server upgrades, but I hope these and other bugs are fixed soon..TmvntrVersion: 1.0.2

Limited reviews as a diamond memberReviews in the tower are limited as a diamond member. If we’re diamond we should have the ability to review all our games without the need of a scroll. Also, there is a delay when starting a game that we are punished for. I lose 3-4 seconds off my clock based on the fact that my UI is loading. I would like an unrated option, and option to select rating range. I got paired with someone 200 elo above me, where i usually play +/-50..VjctzgxhxjfiVersion: 1.0.16

Such a fun game!I really like this game because it takes Chess to a whole other level of fun! I downloaded it only about an hour ago and I still love it!!! I really recommend this app for people who want to play Chess with a different approach!.Blaze_VRVersion: 1.0.17

Fun Chess AlternativeThis is an cool chess app that’s slowly taking over my life and becoming my #1 way to play. Still some things to be added and smoothed out, but it’s a way more fun, lighthearted way of playing than other stuffy chess apps..WilliamDennyVersion: 1.0.13

Such a refreshing change of pace from the classic!This game is very engaging. I’m still confused as to what the missions are and what the strategy is in leveling up and which area do I level up in first but still, I like it..MagicLouJohnsonVersion: 1.0.17

Fun but hard to make progress.Overall fun game, but annoying to make progress. Progress is limited mostly by Tower level, which requires opening scrolls. Scrolls are opened when you analyze a game, which is fine, but the scrolls themselves are very limited. There’s not a lot of info in app that explains the functionality, but as far as I can tell, the only way to get scrolls is to wait 9+ hours at a time. That means waiting days at a time before you can upgrade anything else or make any progress in the game..RossTossKeyVersion: 1.0.1

Keep coming backFun to make progress and level up, totally fun without having to spend $$.Dsjoerg2Version: 1.0.17

I need to mark one game I have played.Some games is so nice, i want to mark them..JkxdssVersion: 1.0.20

It’s like chess but worseBecause micro transactions.LowriskFFVersion: 1.0.16

Chess LPlease make it playable horizontal mode on Ipad, vertical is not fun.Jeffy with a blickyVersion: 1.0.15

Fun game!Like playing chess but with gambling :).🍆🤨🍆Version: 1.0.17

Painfully averageTerribly boring to get to your own skill level.Gamèr düdêVersion: 1.0.15

Nice animationsPretty fun.User78422375623846Version: 1.0.3

Player matchups are screwyI'm having fun with this but there are some gripes. If you are a lower elo, you can get absolutely trounced in the matchups more often than not. I find myself paired with much higher players. It's also makes me less likely to play against players since I have to bet coins. The bots can be really hard although I think I'm improving but sometimes the errant knights will demolish me. The puzzle bosses are very difficult especially since there isn't an option for hints (outside of buying them?). The game says my rating is 1200 and I can't change that? I'm closer to 850. It will be interesting to see how the game progresses but I find the chess.com app more fun and less demoralizing.Giving creditVersion: 1.0.17

Play Chess with RestrictionsI don’t understand the point of this app. I have to grind coins to play chess games, but I can already play games with no limits on chess.com. I don’t get why I would play on this app instead..Chobo#3352Version: 1.0.15

Review our gamesReview our game features is very limited. Not a good way to learn from our mistakes..Eug_Version: 1.0.17

Game review towerThe reviews in the tower are very basic. It would be nice if you could go through and explore like in the regular chess.com.User19924uVersion: 1.0.18

Daily Login RewardsThe game is good however, having a daily login reward would be helpful given how difficult it is to gain coins..Fritz1254Version: 1.0.19

Hoping new stuff comes out soonBeen playing this since shortly after it came. Now have all the skins and stickers unlocked and everything fully upgrade. Hoping new stuff comes out soon..Me853&6Version: 1.0.18

No adsNo ads but it’s so hard to get skins or stickers in this game. But after all, it’s quite fun.Gcw112Version: 1.0.18

To the person that wrote he had terrible connectionThis game is clash of cans but educational basically and it really is fun but blame yourself for the bad connection, ain’t theirs fault you playing at McDonalds.AngryyuliyaVersion: 1.0.16

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Kingdom Chess - Play & Learn Negative Reviews

Cool idea, but really buggyThe game crashed two times before I even made it to my first bot match and I'm pretty sure I missed out on some starter rewards/dialog, but I'm not 100% sure l because one of the crashes was in the middle of some instructional section, which just got skipped when I rebooted the app. Then after my first match the game crashed again..GrichnochVersion: 1.0.15

Lack of supportI ended up stuck on a puzzle with no solution. I attempted all plausible moves, and found no solution. I then attempted EVERY available move and no solution. I used a power up to tell me the best move, still no solution. I emailed them with the chess notation and got no assistance beyond an autogenerated email. It was enjoyable for the one day I got to play..Christine790Version: 1.0.2

Holy Cheaters.Watched my son play, he was rated 950 online, I am 2000 across the board watching him. He is playing an 848 that made moves I’ve only see engines make. The 848 played at almost 100% accuracy when analyzed. My son has since lost 100 points and has lost to many levels he easily beats day to day. Definitely some easy cheating somewhere..MrmuzachVersion: 1.0.18

Crashes constantlyIt didn’t crash back months ago and prior but won’t even launch now. Too few levels as others have said.. great promise but failed execution..MiltimjVersion: 1.0.20

Doesnt work at allContinuously fails to connect and complains about desyncs and no internet connection even though my internet it working. I spent half an hour trying to get into a single game and couldn’t do it..GoldFibre1Version: 1.0.17

FTerrible game, I could easily program a better app over the weekend. I can even think what they were thinking while putting this together..GothamchessguyVersion: 1.0.17

This game is badThis game is bad because it is less acurrate even though more fun .If you are trying to learn chess very fast this might not be so good for you..Dajian888Version: 1.0.18

Complete messThis game is unplayable right now. Severe serves issues and long loading times..KingofratesVersion: 1.0.17

On Chess.com, its a loss, on this app, its just... confusingToday I was playing the new app and I have experienced a problem, when I was waiting for my opponent to move (which took so long) the time switched, then after a couple of minutes, I lost. I said to myself, "How?! I was waiting for my opponent!" Since I knew it was connected to my Chess.com account, I went to the Chess.com app and looked into my profile and saw a loss, I checked the game I played and then what I saw was that I lost because of time. It's ok but, I think that should be fixed..CamkachuVersion: 1.0.19

Didn’t know chess.com ratings were impactedI downloaded the app and played a few silly games…and list a bunch of elo. Didn’t realize that was my actual chess.com rating score that was on the line. That’s pretty bogus, I wouldn’t have played such silly games if I knew that. They should tell you more clearly. And I wish my elo could be restored..Player...123Version: 1.0.18

Loss of EloWhy does this game force me to bet gold on playing against an opponent and makes me lose my Chess.com elo without notifying me that I’m playing a real opponent?.ItsAluVersion: 1.0.18

Great Idea poor and rushed executionThe concept of not only being able to grows a virtual kingdom but get access to some of chess.coms premium features such as game review is amazing. But the games pacing and design in certain areas is terrible… at the moment. Going from one hub takes a few seconds time that takes you out of the game for no real reason. It just slows the pacing of the menu of all places. When loading into games, I play predominantly blitz, the timer starts before you’ve loaded so it’s not uncommon at all to enter a game being down several seconds on the clock. Also for whatever reason, I assume style, when going to promote a pawn a giant screen slowly shows up in your screen asking which piece you’d like to promote to. I’m not sure if there’s an option to turn this to auto queen but it makes blitz again difficult to play. As of right now I’m experiencing a bug we’re games I’ve won count as a lose..CharBar26Version: 1.0.18

3 matches in a row of engine usersCheaters out the gate. Took 3 games and analyzed them in their chess.com app, all three were 98.2-98.7% acc. There is zero way to report this either. So all “cheaters” that get banned on their main site can just come here and cheat with no issues. Their CEO Danny is notorious for letting people cheat at his events, so it’s fitting he has created an app for people to cheat further..MonkeyplnktnVersion: 1.0.17

Can’t loginCan’t login. Horrible interface to link chess.com account.Bee23478Version: 1.0.17

Misses the MarkCool concept overall. Buggy PvP. Lost many games on time due to the game server not updating the opponent’s move. It appears to be their turn, and their time is ticking down, but apparently the server is counting down my time while I am unable to play a move. Reviewing games is boring. I wish it was the same features as chess.com game reviews, especially being able to move forward one half move at a time and see the best moves for each side..Tjr784512963Version: 1.0.16

Fun idea but needs more workFun way to play chess and i like the avatar and town building but lacks cheat detection features like the chess.com app..Mo0nbr33zyVersion: 1.0.16

Zero point to this appSeems like a half finished idea. Crashed on the first move of the first three games. There is zero incentive to move forward or get better, there is no teaching aspect to the game. There is not even a battle chess component which could work well with the art style. This is a step backwards from their other apps, and the idea should be thoughtfully reviewed by the chess.com team..Yo_To_The_HomiesVersion: 1.0.15

Game Won’t WorkI was actually excited to give this a try since I’m getting into chess, but the VERY first level won’t load for me. I just get this greyed out screen and I can’t move past it. I even tried reinstalling the app to see if it was a one off. Disappointed Chess.com recommended this to me.Lill-macVersion: 1.0.15

Why?They advertise this like a fun way to play casual chess and then actually tie it to your chess.com rating. A warning about that would have been nice. I’m not sure why anyone would play this as is..SloMatt_22Version: 1.0.15

Allows illegal chess movesFirst of all, it’s impossible to make progress. I have been waiting 2 weeks just to upgrade my castle for the first time, and there is no way of telling how to gain scrolls to upgrade your tower, they just come at random. Secondly, apparently the game lets you make illegal moves, like castling through check. I guess this is why Lichess is better than chess.com, because at least they know the rules of the game.Nh2122Version: 1.0.1

No pointThere is no point to this. You make progress towards NOTHING. Dont waste your time. In fact, don’t use chess.com or any affiliated apps. They are not good..TimmytomtimboVersion: 1.0.18

Not for beginnersThe need to not just play, but win online matches to progress offline makes this a bad time for a new player. If you’re already good at chess this might be a fun game, but losing over and over in online matches just trying to unlock better bots is very discouraging.JoelHoweVersion: 1.0.17

Terrible connectivity issuesI played two 10min rapid games and in the first everything was normal until around the 5min mark where my opponent wouldn't make a move and I assumed they quit because I was +4 material but by the end of his timer I got a YOU LOSE screen. In the second game I had the exact same issue but in two bursts where I make a move, wait for my opponent for 2-3 mins then get 2-3 mins off of my clock. I know this isn't an issue on my end because my gf next to me was playing on chess.com with zero connectivity issues. I was robbed of ~50 rating..QuitCoc191Version: 1.0.15

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