Calorie Counter & Food Tracker Customer Service

Calorie Counter & Food Tracker Positive Reviews

Health App connectivityI’d give this app a 4/5 if it connected to the health app on my phone. I’m a health nut, I constantly track calories even if I’m bulking, maintaining, or cutting. I see a lot of people complaining about having to manually enter certain macros etc and they’re honestly just being lazy, takes a couple minutes tops. Do it yourself you babies. This app is pretty cool especially since I can type into AI and describe low-fat meals and what I used to cook and it’ll actually predict what low-fat ingredients I used. It saves me time overall and I love it. HOWEVER, not being able to track calories burned through physical activity is a major no go. I say this because people who don’t know much about losing weight will rely on these calories solely and starve themselves due to their body requiring more than a simple base number. This will discourage them in the long run and be counter productive. I’m currently using this app alongside MyFitnessPal(which I switched to after using loseit for a couple years). So I would make a full change over to this app IF this app supported fitness tracking and steps. I can’t commit to pay for a subscription or give this app full trust until that’s implemented. Love the app, would love to swap, but it’s just no viable at this point and I can see people starving themselves sick with this app if they’re active..CaseyH1994Version: 1.2.3

Add Exercise DataGreat app so far and enjoying it, but could developers include a tab to add exercise data as that affects the number of calories to be consumed? For example, my daily goal is 1600 cals. But if I go for a walk and burn 200 cals, my goal could be 1800. I can calculate this myself but would be nice to have that option in the app..Frog Legs 222Version: 1.2.8

Good and BadThe AI needs some work. When I put in “I ate a yogurt with 130 calories and 18g of protein” because I KNOW what’s in there, and then it standardizes it to a 100g serving with 100 calories and 6g of protein… it’s just wrong on all accounts. Then I have to find a description of a different food that approximates the macros I want. And even then I’ll have to adjust the serving size to get the calories and protein where it should be. All for something that I ate that I KNOW THE VALUES OF. It’s pretty weak when you know what something is and you just want to put it in exactly as it is. There needs to be an option to adjust the macros/calories not just serving size and food itself. On that note, a big improvement would be if you could edit the description you typed instead of having to redo it altogether. The AI seems very handy in some situations though. Compared to my wife’s app (Lose It) it seemed to get a strange dinner of protein pasta, pulled pork, and Parmesan close to the values she got on her app and all I had to do was describe it. The AI is definitely impressive in some respects. Maybe the software design that totally relies on the AI is the problem. It requires clever wording and thinking sometimes just to get it to do a basic task, ironically enough. This type of tracking is definitely convenient when it works but especially irritating when it doesn’t..Aussie0p7Version: 1.0.6

The measurements are confusingI’ve tried many calorie counting apps and the main issue I have with them are the lack of foods, brands in their database and the confusing measurement system. This app has many foods in its database compared to others but there is also other apps out there that have a bigger list of foods you can find. The main issue I have with it is that logging the grams, cups etc… can get confusing at times, I’m still not fully familiar with it after my free trial and most of the time it’s up to me to do the math in my calculator and reading the nutritional information in a product to input what I want logged. Overall I am still using the app because I really love how simple it looks and how user friendly this whole app is. I don’t get confused trying to navigate the app alone and it does a good job visualizing it’s calorie tracking.Rivnad4Version: 1.0.8

Great app, continues to improve!I downloaded this app and purchased a subscription to count my macros. At first, I liked the app, it did the job. After the most recent update, I love it! Most user-friendly interface I’ve found. The update allows manual entry (enter your own macros, calories), and automatically logs your history for easy repetition. There are a few bugs to fix and I’d like the ability to repeat manually entered items, but overall it does the trick..Eli LucasVersion: 1.1.1

Good base, but lots of room for improvementI like the natural typing to find a food/snack, but I actually get slightly different information for the exact same food/weight. There also should be a save food feature so that you can quickly add foods that you’ve previously included. A copy and paste feature would also be nice. I haven’t unlocked the premium features to see how AI works, but it’s pretty crazy that’s it’s $70 for a barcode scanner. That used to be free in many apps..NZouksVersion: 1.0.6

So far so good.Helps keep you accountable. Though my urge to cheat sometimes comes out.. but I’m only cheating myself haha. I wish the AI input was a bit better. If I put 280 calories from broccoli and cheese into the thing it pops up with amounts and calories that I have no idea where they got them from… it ended up putting 34 calories from broccoli and 406 calories from cheddar cheese… that isn’t what I typed..Willy PfysterboddumVersion: 1.1.7

My diet to drop weight while recovering without exercise for 9 weeks, until I get to workout again.This app is so amazing to let you know you caloric goals, etc. as you go throughout the day so anyone can keep track of their caloric intake, etc. VERY HELPFUL AND USEFUL APP, all a person needs to know how to do is just elementary math. GREAT APP, worth $5.99 a month, for sure!!!.Mikey P!Version: 1.1.6

Great concept, needs workI love the scan your food option, however I pay a coach who outlines my macros for me. I want to customize my macros (chose my macros and enter my own goals) in the app and either it's not a feature or the app is so clunky I can't figure it out. I messaged through the app to see if I can get help, no response. Hopefully this feature will come to the app I've continued to return to for 10 years..Macro momVersion: 1.2.9

Streamlined with a couple problemsHi This all looks really great, tried it out on a whim, but already seeing a couple bugs. 1) I got a subscription, but for whatever reason everytime I refresh the app, it reverts to free mode and I have to go through the process of “upgrading” where ultimately it tells me, “you already have a subscription” and reverts it to paid mode. So that’s weird. 2) some food names are so long when scanned with the barcode that they become impossible to add from one’s history. The “plus” sign just isn’t there— the name is too long. Otherwise, this seems like a great streamlined cute app. Until those problems are fixed though, won’t be renewing my subscription..Noland51783Version: 1.1.3

So far so goodThe app seems fairly easy to use but of course to use some more features you have to pay. I do believe 5.99 is a bit much a week but we’ll see what I can gain from this app without paying..Jaejae29Version: 1.2.7

Easy Calorie CounterSo far this has been a wondrous way to keep track. I really needed to start after gaining 50 pounds I need to control somthing in my Life but could never find the ease of one. I’m hoping this one will be as easy and efficient long term !.Ashcash0530Version: 1.2.0

Design + AI 🥰I’m really looking forward to expanding the barcode base, because the design + feature with AI – is the coolest, but the app just doesn’t understand half the barcode off my products 🥲 But I’ll be back as soon as I get an update on the base. I’m really looking forward to it!.Саша БронсонVersion: 1.0.5

Easy and efficient. Organized.It counts the calories for you and takes note of everything. So easy to use. All you have to do is make better choices and maintain the info through the app..BailsreadVersion: 1.2.0

Good app, expensive, and lacking modificationI enjoy this app, and really enjoy the integration of the ai feature. Only issue I have is that it’s almost $6 a WEEK not per month. Additionally when you scan a food item in, it doesn’t calculate net carbs, it just accounts for all carbs in a meal which can make tracking true macros difficult..Qwerty12345678910ytrewqVersion: 1.2.3

The fire toI don't have any resistance to this type of software, so I want to use the fastest time to pass the customs. I spent three days every day until two or three o'clock in the morning. If I can't control it tonight, AI.Bobbi IsomVersion: 1.2.0

New user JPBI really like this app because it’s very easy to navigate as a new time user. As of now I’ve worked out constantly 3-5 times a week and I’m ready to take control of my macros. Thank you.Jpb reviewsVersion: 1.2.7

SatifactionSo far I am satisfied with my download. No fees for anything and the app seems to help… hopefully it doesn’t pull any tricks and ask me to pay later on. We’ll see. So far super good!.Makaboisay808Version: 1.1.7

Good for calories countI don’t have premium but it still works and I recommend because at least it found your calories.Nathy-kunVersion: 1.1.7

Love itI truly love this app. It really makes me take accountability of how much I am putting in my body and also helps me increase water intake every time I beat my record which I truly love..Shay131524Version: 1.2.4

This helps !This helps put everything into perspective! And actually helps ! I’m down 10lbs in one month!! I ate trash before i actually started tracking!.JosieTheRoomVersion: 1.2.3

Super platformI used half of it a year ago. I don't think it's interesting. Now I'm bored and have to pick it up. I've added a lot of content and usage. I think it's pretty good.Stamm_AchillesnVersion: 1.2.0

Give the team thumb upYes, the professional software is quite good, the software is very beautiful, and it brings back the previous feeling. It's good to use. It's really good to use.Morgan Schilling_9Version: 1.2.0

GreatI used it at the beginning, and then my parents began to use it. I don't want to be fascinated by it. I have to play several games every day.Macias castilloVersion: 1.2.0

The picture is simple and generousIt's very good. It doesn't waste time. It can be used whenever you want. It's quite interesting. The design is not cọmplicated. It's very good.衣野今 麻Version: 1.2.0

Weight loss appGreat app so far but I wish there was a option to allow premium parts by watching ads without paying.EundnsmalwpnVersion: 1.1.6

Easy to useVery Practical I use the information from my scale app just add it here to keep track..Perjac36Version: 1.1.7

Setting problemThe app won't allow me to access my setting and edit information, can't contact support as support is in the setting section of the app..Chess.masterVersion: 1.1.7

I may like thisI came across this app looking for a calorie counter . I have to say I like the features and easy access to..Lauren A 😝Version: 1.2.9

This app is goodIt seems that it's reliable to use. It's reliable to use. It's addictive when it's late. All kinds of elements and masterpieces are undoubtedly durable. Yes.Terica TannerVersion: 1.1.5

Needs to be fixedIt doesn’t scan 60% of the barcodes and if it does ally of times it’s inaccurate and it’s frustrating since you can’t edit anythimg to correct it.LavavladVersion: 1.0.8

Looks good so far.They ask for a review pretty early, but I am very encouraged by the ai feature where I can just say what I consumed and it will register..Andres8428Version: 1.2.8

Requesting subscription cancellationI am trying to cancel my subscription. There is no way to cancel through the app and the email address is invalid. How can I cancel my subscription?.Appuser43737Version: 1.2.7

Love it!This app helps me to be aware of the nutrients of the food! Better than just thinking there is good or bad food..Spring2025!Version: 1.2.3

It feels goodVery good software, mobile version needs to be updated.LeanoraAbsolonkVersion: 1.2.0

Seems really coolThis app has amazing potential. Really user friendly and doesn’t seem insanely restrictive plans. Coming from an athlete perspective it would be nice to see how the Macros could adjust based on your workout of that day. Ie. being able to add an activity (running, lifting, etc), for how long and with what intensity. I think i would go to Pro if it had that feature !.Qwertyflirty000000Version: 1.0.9

FunFun.MahaloMark1785Version: 1.2.2

Amazing appAmazing app to count your calories and make a healthy nutritional plan.Moni@1984Version: 1.1.6

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Calorie Counter & Food Tracker Negative Reviews

Can’t Even Try The App To See What It Offers Without Paying For Subscription FirstI’m not about to take a $30 leap of faith, pay for 3 months of an app up-front when I can’t even see what exactly I’m getting or if I’m going to like it/find it helpful. Spent $5.99 for a week of the app, only to find that, SURPRISE! That STILL doesn’t allow you to so much as TRY the full app… So I paid $5.99 for a week of a calorie tracking app where I STILL can’t scan an item using the barcode, still can’t manually enter an item apparently… Tried to search for an omega trail mix I snacked on for breakfast, but all that came up was an inaccurate AI estimation of what the trail mix was comprised of, along with some VERY inaccurate calorie info. When I tried to scan the item’s barcode in hopes the info would be more accurate, I was hit with a prompt asking for me to sign up for a more expensive 3 or 6 month plan in order to get that feature. It’s been a while since I’ve felt so ripped off… Angry that I paid $5.99 for a pretty-yet-useless app that I deleted after 5 minutes of use..Tauri TVersion: 1.1.3

Time consumingAt first I love this app! I could put in the title of a recipe and AI could spit out 90% of the correct ingredients… It was awesome. However, AI does not recognize all of the foods that we have in this world, Specifically vegan protein powders. I have to manually enter the protein powder that I use every time I use it because there isn’t a save feature nor a repeat item feature. I’m constantly on the go and this just adds more time to my day that I just can’t a lot for unfortunately. In addition when you do add ingredients, the default count is 100 g. 100 g is a lot! So you have to manually go in and change all the grams per the nutrition guide of food you are eating. I purchased the three month membership and I am dreadfully regretting this as money for teachers is not a lot..L Party of 3Version: 1.1.6

Missing Crucial Nutritional InsightsSolid basics but missing crucial nutritional insights. While it excels at the fundamentals of calorie counting with an extensive food database and user-friendly interface, it falls notably short in providing comprehensive nutritional analysis. The most glaring oversight is the lack of detailed nutrient breakdown, particularly when it comes to fiber tracking. In today's health-conscious world, simply counting calories and macros isn't enough – fiber is a crucial nutrient that affects everything from digestive health to blood sugar regulation and even weight management. The app only shows basic macronutrients (protein, carbs, and fats) but fails to break down the quality of these nutrients. Understanding fiber intake is especially key in a balanced healthful diet..Co1orOfUrEn3rgyVersion: 1.2.10

Pricing ScamHad to talk with Support to make sure that I wasn’t going crazy. My husband and I are both looking for a calorie counting app after leaving the Weight Watchers program and decided to try this one. For some reason the price he would pay for their “Plus” version is less than mine. My price is a whole $10 more than his and when I asked if that was some kind of mistake the answer at first was “that doesn’t sound right, let me check.” Then it changed to “pricing can vary due to different factors” and no they can’t honor his price for me. Am I somehow going to be using the app in a different way than he would be? Sounds like I’m getting the pink tax because they think a woman is willing to pay more..Norma.Version: 1.2.8

Not greatApple should know better than anyone that there are literally millions of free apps out there that are amazing. This Apple app is SO limited unless you want to pay for premium. Even just being able to scan my food they want me to upgrade to the subscription for. There are thousands of food apps that do that at the free level. Such a disappointment, I really wanted this to be my go to calorie tracker since everything else I use for fitness syncs with my apple products. Not really worth it when there are so many optimized, free options with more capabilities..Musictomyears582Version: 1.2.11

RefundI wanted to get a refund because once I got into the app and started trying to add my meals for the day it wasn’t accurately counting my calories for those meals. There is no way to edit the calories either so you either have to stick with a lower calorie intake or a higher intake, which both are incorrect which means it’s incorrectly totaling my calories for today. On top of, it doesn’t allow you to add the calories that you lost during your workouts for the day. I would like my refund back. I didn’t spend $30 on something that a free app lets me do plus more! I would like my $30 back!.Mickey0422Version: 1.2.12

Questionable featuresThe true weight feature is not helpful or in alignment with the best data for healthy fitness goals. The application can also negatively effect one’s perception of calories in a sadistic way, which is concerning for people who want to follow safe and effective weight loss protocols. One might consider seeking legal justice about this feature and how the metabolism is negatively effected by internalizing an experimental algorithm. Notes eavesdropping laws are in full effect here and have been violated in several ways for me as a new user of the program. Please stop messing with my bodies perception of calories in a sadistic way with the algorithm..JesyousidVersion: 1.2.2

Yellow girlIt doesn’t recognize foods even if you type the name of the food then in order to scan it you have to pay for a membership so therefore it is not totally free like it says it is. It’s just a lot of things that it says that it offers any gifts and you have to pay for it to get it, but it doesn’t say that upfront you set up an account you go through the whole process and then when you click on something that’s when it tells you all in order to do this you have to pay for it so false advertisement to a point.LhfsyibcfjourvlpydbmjgVersion: 1.2.10

Inaccurate calories / macrosThe app would be great except I’ve noticed within a few days of use that the calories for many items are inaccurate. I’ll be looking at the nutrition label in front of me and the app is off (even with the same serving size) I would understand if it was every now and then as products change, but I’ve seen it with multiple things now, some products I’ve been eating for a long time and know their sizing or ingredients are still the same Very frustrating after paying to upgrade.Kave8798Version: 1.2.9

Great but not user friendlyAbsolutely loved the service but won’t be able to use it any further. I had went to cancel my subscription via the email they supplied. Got an auto-response saying it the email was no longer active. I’ve tried searching around but, there is nowhere else to possible cancel the subscription. Feels like they’re trying to trap me in the subscription. Would really appreciate some help fixing this issue..Gwyn SVersion: 1.2.8

UnhealthyMy target calories is 1047. That’s terribly unhealthy for any human. 1500 should be minimum. Editing to respond to developer. Yes, obviously I have calorie expenditure on, I want credit for that but your app still should be set to never suggest such a low calorie amount or with some sort of disclaimer stating what minimum calorie consumption should be as you’re suggesting creating eating disorders in people. It’s a lot more serious than ‘just turn calorie expenditure off’. Something you should have researched before creating a health app..JennMae77Version: 1.3.0

To basicEasy to use / set up but for someone needing to customize macro tracking you can’t. Won’t let you adjust individual calorie-protein-fat-carb goals. The barcode scanner is nice but 6 out of 10 bar codes I scan don’t come up and it won’t let you add the product and it’s individual macros so it’s kind of pointless. Over all it’s not worth the annual cost unless they update there barcodes and add the functionality for novice to advanced macro tracking users..Needs advanced functionalityVersion: 1.0.9

Hard passIt doesn’t recognize food when you type it in. It drinks up items that aren’t even close. And if you do find it, the nutritional facts are wrong. Other than typing in food, nothing is free. When I did decide to pay for the app, it over charged me by over $15. When you scan your food the amount is always wrong. Basically I do not recommend this app.Not happynothappyVersion: 1.3.2

TerribleI have been charged $9.99 per week since December and it won’t let me log into my account because every email I try says “account not found.” And when I signed up for the free trial, it said I would only be charged $4.99 per week after that but somehow it’s $9.99 now? And not even having evidence of my email address being used for an account is so ridiculous. They’re stealing money..AGT11Version: 1.2.10

Terrible appI’ve been using fitness pal for years and wanted to try some different. You are not able to adjust the settings from grams to any other units. You can make customized meal and adjust serving sizes. it also doesn’t have your previous meals saved if you wanted to easily punch things back in. I’m a mom of three and I’m looking for some thing that simplifies my life makes it more difficult..KatelynenglertcoachingVersion: 1.0.8

Makes no senseHard to navigate, can’t change any settings.3201214$$&&&Version: 1.2.2

Just downloaded and theSome of the wordings already don’t seem right… the estimate date to achieve target weight shows today’s date; by consuming 1200 calories i will lose -1200kg per week….TerriyakizVersion: 1.2.0

Not user friendlyI did not find this app to be user friendly. Not many people actually weigh their food in grams and ounces. I didn’t see a measurement tool for cups or tablespoons. Went to put in a table spoon of peanut butter, and it defaulted to 1/2 of my daily calories. I didn’t love this app right off the bat..KathleenNoraVersion: 1.1.7

Something is not rightAfter having paid the premium 33 bucks , the scanner doesn’t seem to be working. Everything l have tried scanning does not show up.. this might be a scam..Butho78Version: 1.0.9

ScamPaid 7.99 for the week to use the bar code scanner. None of the barcodes worked and I was charged 33$.SleepasaurusVersion: 1.0.4

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