About Optum (Optum Inc.)

Personalized for you
Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to resource for staying on track with your individual health needs.

• Convenient scheduling: Find the providers you’re looking for, from primary care physicians (PCPs) to specialists. Depending on your eligibility, you may see provider availability and make and manage appointments to get the care you need.
• At your fingertips: Enjoy easy access to all your health information, important updates, and eligible benefits and programs, right from your home screen.
• Help when you need it: Message, chat or call nurses and other caring professionals who can help you navigate your health care needs and questions.
• Secure access: Feel confident knowing that the Optum app stores all your personal health data safely on your device.

Easy access to your eligible benefits
Optum offers a variety of benefits and services, designed for what you need. You may have access to:

Guided support:
• A dedicated team of Care Guides, nurses, wellness coaches and specialists who can provide tailored assistance and clear, compassionate answers to your questions.
• Timely help via chat or phone for finding a doctor, coordinating care, saving on prescriptions and navigating claims.
• Expert guidance and personalized recommendations to help you maximize your benefits, manage your health and achieve your individual goals.

Seamless health management:
• Comprehensive care enabling you to easily access your electronic medical records, see test results, make and manage appointments and handle prescriptions from your device.
• Secure messaging with your care team for help with scheduling, test results, refills and other health-related questions.

The Optum app connects all the dots in your individual health care journey, providing you with the information you need when you need it. Enjoy peace of mind knowing that Optum is by your side, guiding you to the right care. Download the app today and take control of your health. This experience is provided at no additional cost as part of your health benefits or care you receive.

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Please discuss with your doctor how the information provided may be right for you. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time.

© 2024 Optum, Inc. All rights reserved. Optum® is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other brand or product names are trademarks or registered marks of the property of their respective owners. Optum is an equal opportunity employer.

CategoryHealth & Fitness

Release DateJuly 15, 2024

Latest Version1.17.1

PriceFree

Age Rating17+

CompatibilityRequires iOS 16.6

Last UpdatedJune 8, 2026

Size187 MB

Supported Languages (1)

English

What's New in Optum (v1.17.1)

Faster access to help and provider calling in Optum Assistant
Performance and reliability improvements
Bug fixes

Optum Contact Information

To reach Optum customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Developer Website App Store Page Developer on App Store

Company NameOptum Inc.

Company Websiteoptum.com

Company Email[email protected]

Customer Serviceoptum.com/account

App StoreOptum App Store Page

Social MediaFacebook / Twitter

Optum Subscription, App Deletion & iOS Support

How do I cancel the Optum subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Optum from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Optum app?

Touch and hold the Optum icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Optum purchases, refunds and billing issues

Report billing or refund requests for Optum through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Optum App Store page.

Optum Positive Reviews and Ratings

Wise sends money abroad at the real mid-market exchange rate with low, transparent fees - no hidden markups. You can hold 40+ currencies in one account and spend abroad with the Wise card without extra conversion fees. Try Wise for free →

Wise2026 Trends

No positive reviews yet for Optum.