D23 Expo 2022 Customer Service

D23 Expo 2022 Positive Reviews

FineThe app is fine. More info on app than online. But I can’t link my badge for a permanent setup of what I’ve reserved. I have to type my badge number every time I want to look. Update: I could wish for better lines at the stores, but everything else is going well today!.Vi19 ma'amVersion: 7.0.0

Good app but I can’t seem to connect my badge to the app.All of the information on the app is great. However, my badge cannot be attached to the app. My badge was activated prior to me getting the app and there is no option within the app to link it. The only option is activate badge. I have done that too, which takes you back to the same activation page that you see in a browser. I place my badge numbers and enter my email address (the same one I activated my badge with) and click submit, and nothing happens. The page doesn’t do anything and the app doesn’t move on from the page. I have to click the close option and nothing gets set. This not working will definitely affect my D23 Expo experience because my reservations and badge won’t be connected to the app. If that functionality worked, it would be a 5 star for me..MediusfidiusVersion: 6.0

Better than last time, but can’t add badge or reservationsApp works very well, it’s had the occasional crash but it hasn’t been detrimental. However, the description expressly says you can view your reservations in the app. If you didn’t activate your badge in the app then there is no way to tie your badge to it after the fact, and therefore you can’t get your reservations attached. The reminders for events are not far enough ahead of time to make sure you can get in line before the cutoff. Still overall a better app than 2017, and I’m hopeful they will release an update this week before the expo to fix the badge integration..Genesisfan1Version: 6.0

You MUST buy this app!If you're going to the D23 Expo, then you must get this app. With a map of the venue showing bathrooms, places to eat, etc. , a schedule of each and every one of the events, and many other quirks, you're life will be a WHOLE lot easier during your time army the Expo. Please don't read anymore reviews and just buy the app! It's the ONLY app that's going to help you out during the...chaotic...and super fun adventure at The D23 Expo!.DMW OCVersion: 4.0

D23 ExpoThe D23 Expo application is a fine representation of what the show offers regarding presented content, a map of the show floor so users can get an idea of what’s where as well as well as setup for notification regarding schedule reminders and general news. The app is easy to navigate from users of all backgrounds. The app even has purpose for those not attending as they use the connection to You Tube to view the Expo’s greatest moments..D. HillVersion: 7.0.0

Great app, but....Great app I don't have problem with the app but there is some events that can't be record example the one of the parks and i couldn't buy ticket for day 15 but you now we buy tickets form the other days so you could make live videos of the panes like in star wars celebration..HehdhdhshshshsnnshsVersion: 4.0

So Awesome/HelpfulI have been D23 a few times and it keeps getting better and better. However, this also means it's more crowded. The app allows me to keep track of what I wanted to see/buy/ experience and plan accordingly. A true gen for all expo-goers!.DisneyAhoy!Version: 4.0

Better than 2013 Version, Needs a Few TweaksHi D23 App Team! Wow, great job on this app compared to 2013. This version feels much more complete and well thought-out. I am a Charter D23 member, and I've been to every single Expo. When I was looking at the Show Floor map, it seemed to me that the Hall 23 & the Dream Store, Stage Pass, and Emporium were on the incorrect sides in comparison to the Show Floor entrance. In the past, you've always had Hall 23 (aka the arena) on the right as one enters the Show Floor. I simply wanted to alert the app makers, in case this was an accident that was overlooked. It may be quite confusing for attendees of the convention. Other than that, wonderful job!.C___GVersion: 2.0

Critical app for best experienceThis app is necessary to plan your D23 experience. As a first timer I have been worrying over what to expect and how to manage the Expo so that it was a fun, not stressful, event. This app has helped calm my fears and I feel much better prepared. Thanks D23!.Smullins0913Version: 4.0

Yes! The D23Expo App We’ve Been Waiting For!The Ultimate Disney Fan Event finally has the Ultimate Disney Fan App! It’s so easy to navigate and looks great too. This is going to make my Expo experience so much easier. Thank you!.JustClowninAroundVersion: 6.0

My badge is now gone!This recent update just erase my badge from the app and it seems there’s no way to reload it. I hope this gets fixed soon before the convention starts in 2 days..EmplordxiiiVersion: 10.0

A must for the perfect expo experienceThis is awesome, it's really going to make things easier. This will help us to not miss any events that we want to experience during D23.Pink JellybeanVersion: 4.0

Much Improved!!This version is much better than the 2017 app. Love the map and the detailed schedules. Super helpful in planning our days at D23!!.SouperpowersVersion: 6.0

Does what it's supposed toVery helpful app. I like being able to mark what I want to attend and build a schedule for the day..Gaurdi-chanVersion: 4.0

GreatApp is well done, easy to use and get to where you need to go..Lee5Version: 4.0

D23 AppLove this! Has had no glitches and very user friendly!.PFLW480Version: 4.0

AwesomeEven though I was getting anxious because it was 7 days out, the app is SO HELPFUL!.Eli2squaredVersion: 4.0

Excellent!Very through app and easy to use!.GfbytnhyhhybthbVersion: 4.0

AwesomeLooks like Disney finally announced more projects. Great work Disney. You’re the best..Toys R Us Kid Rules ForeverVersion: 7.0.0

So helpfulGreat app was invaluable during the expo. Please add watch support in 2019..808PilotVersion: 4.0

GREAT APP FOR MAKING THE MOST OF D23!Very helpful in tracking those "must see" events!.LeciaEVersion: 4.0

Love this appComes in handy if you're attending the Disney Expo!!.Sam_RodriguezVersion: 4.0

Best App Ever!!This app will make this adventure even better.VnerVersion: 4.0

I CANNOT WAIT!App is amazing. I have a game plan because of this app!!.WordNerdGirl2012Version: 4.0

Loved it!This app is great for planning out my D23 day:).PizzawanabeVersion: 4.0

Let's Get This Party Started!!So hyped! Love the Countdown ❤️.JandJAppleTunesVersion: 4.0

D23 ExpoIt's useful and easy to use..XMoonChildxVersion: 4.0

CoolCool app and easy to use.Pluto&PhilVersion: 4.0

Great overviewThanks for such a comprehensive app!.EJP84Version: 4.0

ºoº A Must Have for planning your D23 Expo experienceºoº A well-organized tool considering the huge amounts of information being provided. I love the idea of them being able to send out notifications via the app as long as it actually works well. At past expos I relied on the printed guide and missed out on some things due to schedule changes that obviously can't be updated in the print guide. If nothing else it's really kicked my D23 anticipation/excitement into high gear! NOTE: To the person who mentioned that the locations seemed flipped, the big presentations are not taking place in the Arena on the RIGHT this year but are in a hall on the LEFT that can accommodate a much larger audience which sounds like a good "you spoke and we listened" improvement!.Cactus CVersion: 2.0

Freaking out for D23This convention is my dream come true and I was totally scared that I was going to miss some event because I didn't know it was happening or something. I love that you can favorite events you want to go to and I'm excited to see what the Aurasma part does. Awesome app. I think it will help a lot..SoAllieVersion: 2.0

Display is "squished" in most places.Many text areas appear "squished" on iPhone 6. It seems that the Disney rushed to release this in time for the event without doing proper QA first. Disappointing for a billion dollar company that charges an arm and a leg for Expo admission and D23 membership. Aside from being distracted by the sloppy execution, I'm looking forward to seeing innovative features like iBeacon integration when I am the event. Can't wait!.MykeTV SaysVersion: 2.0

Great app but not awesome!It was a good app for getting around and reminding me of schedules and the heart helped to remind me what to do. Although it didn't ever connect to face book or even make an account was frustrating can't even send a review of the d23 convention. Much better info the the last app but needs improvement for the 2017 conference!.RollemProVersion: 2.0

Thank you for making planning easy.I don't remember the 2013 version much but probably because it wasn't good and I didn't use it. So far using the app has helped me schedule my three days at the Expo..RobertandLindaVersion: 2.0

Turn up the excitement!!!This app has made me even more excited for the expo than I already was! So much great detail, all really nicely explained and organized. It's got everything I need. Can't wait to see the app in action on the expo floor!.KkstarsVersion: 2.0

Great app . Wish it would sync iPhone to iPadApp is great for planning and finding things not yet shared on the d23 site. However it won't sync IPhone to iPad which is too bad. I have to create & update them each separately..Disney fan 88Version: 2.0

Must HaveThis app is an amazing tool to have when visiting the D23 Expo! Sure they have the info books upfront, but when you need the info right then and there this handy dandy lil' app is absolutely #perf!.DmtellezVersion: 2.0

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D23 Expo 2022 Negative Reviews

Need to have a social media presenceThe app was good for pre-planning but once I got to the event, it was useless. The only notifications I received were for the start of each day and the "wrap" of the event. Knowing when certain panels were full, or knowing which "stage passes" were still available would have been good to have. As it was, I spent most of my time in lines or sitting in a queue, rather than spending my money as Disney had wished. Please fix this long before the next D23--if there is even going to be one..TverhaegenVersion: 4.0

App ok, but content and notifications notThis app is ok, but having attended many cons for both business and fandoms, the content lacks critical bits of information like "You need a ticket for the Pete Docter signing - pick that up @ x o'clock," and the notifications are nil. Notifications that could help you understand if the D23 hall is full and, if not, which sections are... How about wait times for the shops that had longer lines than new E-ticket park rides?! Tableau conference organizers and app manages this brilliantly, by way of example. Somewhere a decision was made to critically understaff this con. The too few staff who are available are under-informed. Fine, turn a profit... but the app could have solved for a lot of problems, frustration and confusion lack of staff created. If only it could manage lines, too..Ma0sVersion: 4.0

Needs an interim Countdown featureWe bought the membership; can’t wait for 2021... but this app offers nothing until then? Not even a redirect to other shopping venues, current Disney news, special insider services to parks, tours, events? Truly bummed. This app could be a channel to build excitement and teach fans who haven’t been to D23 what to expect next year. Missed opportunity. Hope it gets better..AJMod69Version: 7.0.0

Underwhelming and not up to Disney standards.This app has a lot of information. But that's about it. The organization isn't particularly helpful while you're walking the show floor or trying to plan your experience. As with many similar conferences, there are lines everywhere and this app doesn't help you figure out what you need to do in order to see the things you want to see. As has been pointed out by other reviewers, this app should help you with queue management and mitigation (use that as encouragement to use the app). This app feels like it was put together by a 3rd party and not something created with actual use cases in mind of people attending the con..Sir Not Appearing in this FilmVersion: 4.0

Crashes oftenThis app could be a great tool, but it crashes right when you click “map” or when clicking for details on anything. Good thing they give out paper maps..Speech princessVersion: 10.0

Worked until 2 days ago2 days ago app suddenly reverted, losing all my saved info and badge registration. Tried to re-register badge, but app stalls on email submission. Reached out to both d33 and app developer but no response. Update 1 day ago (18th) did not fix issue..Oldfarmer523Version: 7.0.0

The paper schedule was as usefulThis app was the worst app of any convention app I've used. No pushed notifications to report live changes to the schedule. A lot of information couldn't be provided by the app or the horribly unprepared staff at the event. Please refer to yearly conventions for better app experiences. Thanks..AntiknoVersion: 4.0

I don’t want to sign in over and overPlease fix it. I will probably use this app 10-20x a day and having to sign in every fricking time is obnoxious..AmebedeVersion: 8.0

Not sure what was worst, the app or the expoOf course it’s crowded, but logistics of food, events, virtual queues are not organized. Asked cast members for help and the only answers we kept getting were “I don’t know what’s going on”.DrumislasVersion: 10.0

App is full of bugs.Reservations not showing in app and badges are not activating. When you try to activate the badge the app freezes on the email screen and won’t complete the badge activation process..PandaevoVersion: 7.0.0

FixCan't get the map for the second and third floors.BrowncatPVersion: 4.0

The worst app! It doesn’t work!! We emailed for help to no avail!!Rip off!!.Ida RachelVersion: 6.0

Better Than the Old One, Still Needs WorkWhile this is a big improvement over the app for 2011's Expo, it still has a few head-scratching oversights. Why is there no explanation of the new SHOWPASS system in the FAQ? Why is the SHOWPASS distribution point shown in a different place on the map than where D23's website says it will be? Also, the filters on the schedule are almost useless - there's no way to show just the "substantive" presentations in the Arena and Stages 23 and 28 each day - you still have to wade through autograph signings and product releases no matter which filter you use..MrsJ0hns0nVersion: 1.0

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