ESPN: Live Sports & Scores Customer ServiceDisney

ESPN: Live Sports & Scores Customer Service

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ESPN: Live Sports & Scores App Comments & Reviews

ESPN: Live Sports & Scores Positive Reviews

Suggestions and complaintsThis is a great app. I am, however, disappointed in a few key things. 1. I had my favorite teams selected in “favorites,” and one day I opened the app only to find that there was no “favorites” setting visible, and that my favorite teams scores notifications were turned off even though I never turned them off. 2. I’ve said this in previous reviews, and I’ll say it again; I really really wish you’d put AHL hockey in here. The AHL is a minor league, but it’s got a strong enough following, and I absolutely love it, and I’d love to be able to more easily access the scores/news/stats for it here as opposed to having to go to the AHL website every time. 3. NCAA hockey, both men’s and women’s, are listed as sports on here, but whenever I check I never see them updated or covered as much as the games are happening. For example, I’m a Penn State fan, and I never see the scores for my school. Hockey is big, as is college hockey, so this is disappointing and surprising to me. Thank you for your time, and I sincerely hope that my suggestions will be taken into consideration..Version: 6.3

Great app use it everydayLove the variety of sports and games that subscribers can view live, daily for cheap. They let you watch select replays for a while after the live game too. My issues are two: no customization whatsoever. I have written to espn with no response. I will keep lowering my rating ever few weeks until they respond. The issue is they have far too many sports for any one person to have interest. I want to be able to block out the ones that continually dominate the screen so that I can better see and select only the sports I care about. Allow users to either select sports we like and dislike on a more advanced preferences screen (with the aim to block sports we dislike) or at least create a thumbs down option for contests we dont care about. Second issue is espn+ doesnt have enough viewing rights to top ranked teams. I have yet to see an ncaam gonzaga game available with only the espn+ subscription. I fear they wont have any critical games and i will miss march madness because i refuse to pay 100 a month for an outmoded cable subscription. Get with it espn and app developers. Its not hard. You already dominate the sports market, just make some simple changes and figure out what viewers really want. Thank you..Version: 6.37.2

Delay of game.... 5 yd penalty on ESPN+....I would say once you actually get the ESPN+ app installed it works pretty well on Roku and is easy to navigate with the remote......the big problem is it literally takes a PhD and engineering degree to get the app installed on a non QLED TV which many do not have esp if you’ve purchased a tv prior to 2017.....ESPN also failed to offer a heads up on this so if you have an older tv be prepared for a long set up process.....after about 8 hours and a trip to the store to purchase said Roku device we hunkered down to watch Connor v cowboy....sad to say 40 secs was a huge letdown but it looks like the UFC lineup In coming months looks promising....One other note....the sound was on a 10-15 sec delay which was annoying and unacceptable...I’m wondering if anyone else had this issue....I did appreciate the discounted price for the fight so overall some good and some bad points...work on that streaming being in sync and we’ll be back with another review after the next fight....GO NINERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.Version: 6.13.1

UFC Streaming iPhone issuesThis is one of the worse apps I have ever had. The buffer times are ridiculous and half of the time You can’t even watch what you want to because it won’t load off of the app on the iPhone and it’s not because of a slow connection or Wi-Fi issue because everything else works you would think that the top leader in sports would have an application that works. This was during the UFC espn+ main card 2nd fight on the main card and happened during the prelims as well. My app and iPhone are both up to date. I tried it on my droid and my computer and it did the same thing, buffer for 10sec then just go back to the page or freeze the app. I hope you address this issue. Dana White this only happened during the UFC fights all other streams worked. I was optimistic about UFC going over to ESPN for this reason..Version: 6.4.1

Slow and disappointingSo far, this app has been great, but there are a few things that make me rate less than a 5 or 4. I primarily use this app for baseball, as football season hasn't started. I just installed this app it to see if it was better that other baseball viewing apps I own. So far, the interface is great and well designed, but the app is SLOW! It takes a long time to start up, and it has a hard time with simple actions in general such as clicking on the details or score of a game. So far, I have had no problem with the live TV viewing aspect of it, but it should be noted that I haven't used it much as I am at home with my TV. The main thing that annoys me the most is that when I click on a player up at bat in the app, it brings me to a glitched version of the app’s website. You are unable to scroll, and have to use a drop down menu to continue on to the stats. Then when you finally get the stats, there is barely anything! In other apps, I can click on the player an instantly get an in-app page of TONS of stats, just like it should be! ESPN, fix this please!.Version: 6.1

Doesn’t really support personalizationI’ve been using it for many years but it refuses to care about my interests, which through my interactions should be very obvious. They always push their own preferred content to the top. For example, I understand there is a PGA championship going on but I NEVER, ever once clicked on a golf story, but that’s what they’re pushing to the top these days. I’m the kind of fan that follow teams, not individual players, but this app is constantly showing a section to recommend I follow individuals, and the “Recommended for You” choices are a million miles away from anything I show interest in - nobody from the teams or sports I follow, rather just the players in pop culture or who have big contracts. Well, what about the teams I do follow, can I just get a quick glance at what they’re doing? Not really, I have to navigate around and scroll until I can finally find the content I really care about. There’s no attempt to really learn my preferences and show what I want. There isn’t even an option to pay for personalized content or to remove ads. This ESPN app really appears to be about promoting content, advertisements and agendas and we sports fans just have to deal with it. Having said this, once you get to the content you want, there really isn’t a better sports app out there - again that’s why I deal with all the other baggage that comes with it. Oh, and it can be pretty laggy with scores and updates..Version: 6.27.1

UFC Content...Update: Yay!!! Y’all fixed it, Tysm Devs, if you’re going to change how the content is displayed you should put that in the update notes, not just say that you’ve added an In-App ppv feature & nothing else but bug squashing... I can’t find any of the Greatest (KO’s, Submissions, Rivalries, etc...) videos (if they’re even on there anymore) w/how y’all have changed the landscape, there is no longer a “See All” tappable button to the right of the group heading so you can browse content, you just have to scroll from the right & read each individual title that way until it eventually ends & it seams like they’re not even in there...& as for the group headings that can be scrolled all there is now is Upcoming, Related & On-Demand, but again, no tappable “See All” button to browse anything else that was just there a few weeks ago.?.Version: 6.7.1

Unwanted notificationsApp does fine however I get notifications for things I don't want. It's March madness. For me, not interested. But do I know how all the games went? Of course! ESPN let me know - whether I wanted to or not. I have tailored the notifications in the settings 20 times - I only want to be notified about my teams / sports. I have breaking news turned off, I have instant awesome off, I have gambling off, I have ESPN+ editors pick off and product updates and offers off. Yet, somehow, I get notifications for things I don't care about. Why is it this way? I like knowing when 1 of the 4 teams I follow play or there's news about those teams, but i don't want anything else. But apparently it's not my choice? I may seek alternatives to this app that don't send me notifications deemed important to the app and not the user. I could turn notifications off entirely but that's not the point. I want what I want and nothing else and that isn't happening..Version: 6.41

It could be a lot better.I think there’s a lot this app could improve on but as for the good things, functionally this app has no problems and runs smoothly while showing games in good quality, this app also makes sports a lot more accessible especially to those of us who have given up cable TV entirely and opted to only use apps. But when you go to actually watch the specific games or teams you want to watch this app struggles with making games accessible. Even if you pay for ESPN + coverage is extremely limited and for certain games they ask for your cable info which in my mind defeats the purpose of paying for the app. I’d like to see this app give us unlimited sports coverage for those of us who pay to support the app but that doesn’t seem to be the case. I think three stars is generous because paying for the app doesn’t give you anything and everything ESPN has to offer which is disappointing..Version: 6.47

App isn’t designed for streamingI recently got ESPN+ mostly to get access to the 30 for 30 collection. I’m happy to be able to watch all of the old and new docs but in terms of streaming content the app leaves MUCH to be desired. There’s no way to pick up a program where you left off or even see what you’ve been watching. I understand that the majority of viewers watch ESPN exclusively for (live) sports but it’s frustrating that I have to spend 5-10 minutes browsing just to find the 30 for 30 library before I can even find the doc I want to watch. The only alternative is to search for the name but that only works once I’ve started and/or know the name of the exact one I want to watch. I’d love the ability to save favorite programs or even better add things to a watch list. If ESPN wants to compete in the streaming space especially for non-live content, I think a major overhaul of the app is in order..Version: 6.38

Content is great...if you can see itThe amount of choice you have in regards to content makes it a great app. However, I find the video player to be less than desirable...making this an average ho-hum sports app. I try to use the app while I’m at the gym-particularly when doing cardio. I log on to the live version of “PTI” and 30-40% of the time I get error messages. Last night was a “re-authentication error”. So I went to settings and signed out of my cable provider and signed back in. Then I received another type of error...so I rebooted my iPhone X to see if that fixed the problem. It didn’t. So I quit the app and listened to music instead. This happens more than it should from a company owned by Disney. These guys know their tech...but can’t seem to get their player right. So, would I recommend this app? Yes, with the understanding and appreciation that you might not be able to see the content you want..Version: 6.28.1

Well doneAll the games I watch are on que and up to date in real time including stats … I appreciate that..thanks.Version: 6.49.1

Please update so videos are optimized to iPhone X5 stars once this is done.Version: 5.11

Love the data and info, but the vids on iPhone??Love the app, but not sure if it’s just me.. I have an iPhone XR and when I get the notifications for a video when I click on it it just pin wheels forever and never actually loads. It’s really frustrating. I’ve updated my phone and the app. I fee like it should work, but honestly it hasn’t after many updates. Please fix or advise. Not sure if anyone else is having this problem. Would give 5 stars if this was not a problem..Version: 6.10.4

Dont work with Apple WatchThis app don’t work with my Apple Watch.Version: 6.43

Widgets ??Will you bring the widgets on iPhone and iPad ???.Version: 6.46.3

Sick sports app, everyone!This app is awesome! The layout is perfect and it’s easy to use!! A++ !!.Version: 6.40.1

Finally fixed the Toronto Raptors favourite iconOnly took 3 years but the Raptors favourite icon has been fixed.Version: 6.31.2

AvailabilityShould be worldwide.Version: 6.40.1

Quality is very lowThe favorite/unfavorite feature is broken on iPhone XS. Every version there is something core broken. Otherwise, decent app..Version: 6.36.2

Get into Canada.Great app but TERRIBLE @ the same time with the Canada restrictions. I can’t listen to the radio..Version: 6.13.1

Snappy For One UseRecently, Formula 1 is under my Favorites but it doesn’t appear listed where it normally is, so I can’t access F1 News. I find the app acts snappy immediately after downloading an update, then begins to chug shortly afterwards. It’s a shame because I like the app and UI, especially for live play-by-play and news. But the chuggy app is annoying. iPhone 8 256GB iOS 13.6.Version: 6.31.1

App blank in Canada?Why app is blank in Canada?.Version: 6.31.1

Thank you so muchThank you for fixing ESPN it is now my favourite sports app. It is awesome and works great with any product 😍😍😍.Version: iOS App 6.18

OpThe godest thing ever.Version: 6.10

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