Disney+ Customer ServiceDisney

Disney+ Customer Service

Disney+ is the streaming home of your favorite stories. With unlimited entertainment from Disney, Pixar, Marvel, Star Wars and National Geographic, there's always something to explore. Watch the latest releases, Original series and movies, classic films, and TV shows with new stories added every week.

When opening Disney+ for the first time on or after March 16, all subscribers in the U.S. will be prompted to update their Parental Controls. This includes the option to select content ratings restrictions for each profile as well as to add a PIN to lock profiles. Those that choose to keep their settings the same will continue to enjoy Disney+ as they always have within a TV-14 content rating environment, with the option to make changes at any time under Profile settings.

Stream and download Originals like Loki, and fan favorites like Frozen and The Simpsons.

With Disney+, you get:
• Exclusive new Originals from the creators of Disney, Pixar, Marvel, Star Wars, and National Geographic
• Access to new releases, timeless classics and past seasons of your favorite TV shows
• GroupWatch, a way to watch Disney+ together, even when you’re apart
• Unlimited downloads on up to 10 devices
• Over 100 titles in 4K UHD and HDR
• The capacity to watch on four screens at once at no extra cost
• IMAX Enhanced, see the full scale and scope with IMAX's expanded aspect ratio. Available with certain Marvel titles and accessible on all devices where Disney+ is supported.
• Multiple parental control features including Profile PIN, Kids Profiles, Kid-Proof Exit. Account holders can change an individual profile’s content rating at any time under Profile settings.

For help with Disney+, please visit: http://help.disneyplus.com.
For our Subscriber Agreement and other policies please visit: https://disneyplus.com/legal.

Your California Privacy Rights: https://www.disneyplus.com/legal/your-california-privacy-rights
Do Not Sell My Information: https://www.disneyplus.com/legal/privacy-policy

The content available on Disney+ may vary by region. Some titles shown above may not be available in your country.

Disney+ App Comments & Reviews

Disney+ Positive Reviews

Getting betterAddendum: They added a continue watching and a recommended for you. Increased to 4 stars, now just waiting for new content to see how it goes. I got this app for the bew star wars stuff coming out which is awesome. And it has things from the vault, old cartoons. It has sub sections: star wars/disney/marvel etc. that being said. Theirs things to work on. Theirs no continue watching, you need to either add it to your current watch to the watchlist or search every time. And it wont always remember where you left off especially for shows itll just replay ep 1 however i havent had this issue with movies, it remembers my place most times. It freezes often requiring you to close and reopen the app(ps4) havent had freeze issues on tablet. Itll also freeze and then go back a minute replaying things as it tries to correct itself. The current library is very limited to older disney movies. As i believe other streaming oroviders have current contracts for certain movies they prolly wont be able to add them to disney+ till other hulu/netflix movies are done with their contracts example is a limited marvel movie selection. They have plans to add more shows/movies so i think itll be like netflix where they add and remove shows and movies. When its less buggy I’ll prolly give it 4-5 stars at that time..Version: 1.1.6

MISSING many shows (and languages)I grew up watching many a Disney shows. Signed up for Disney, most of them are not available. The ones that are, not available in my language (or a decent selection at all.. Ebglish and Spanish only, really?)There are official dubs that were aired on public television DECADES ago already, and Disney+ only has English for most of the shows IF they are even on there to watch. At least they finally have the Clone Wars (magnificent animation as always Tartakovsky is magnificent) but I had to wait for that as well. The app will crash/freeze if you hit the rewind button too often (not for people that like watching specific scenes again and again), and there is no option to either loop a video (Yes, I would like to have Biomes and Vehicle on in the background while I work/sleep), or to make it stop asking “are you still there” so at some point it will stop playing and if you have loud neighbors throwing on Dinsney+ to tune them out whilst you sleep is not an option. The quality of the videos themselves is top notch though, (volume could be louder, but visuals are GREAT). But, seriously, why own the rights to all these shows and not let people see them or make them available anywhere else? I want my nostalgic throwback to before. 3 STARS: because they’re sitting on the content they own, and deriving people of content that used to be readily available decades ago (used to be with basic cable for free, and now you get to pay and not see them).Version: 2.3.5

My Honest Opinion 👀 (please read)Disney+ is a pretty good app especially for hardcore Disney fans. But there are way too many issues for an app that you have to BUY. To begin, the volume quality is the worst for me. My hearing isn’t the best so I tend to turn the volume for things all the way up. I did this on my NEW computer, and NEW iPad and the volume was very low. The iPad volume was a bit better but still not as loud as I wanted and/or anticipated. Furthermore, it keeps recommending the same few amount of shows, movies etc. I want to be able to find new things to watch easier. Don’t get me wrong, I’m a hardcore Hamilton fan and I am pleased to see it on the main page, but everything else keeps getting recommended on and on and on. Continuing from Hamilton, this is not a necessary addition but I would like to see more musicals. It already has Hamilton and Newsies, and I enjoyed them the most out of anything on the app. But like I said this is an option and I know it’s meant for Disney things, that’s just what I want. There are a couple of more issues but I’m going to leave it on this final opinion, which is the 10 second fast forward button. Most of the time when I fast forward with the 10 second button the screen is just frozen. It happens on all of my devices and it’s quite annoying. Using the scroll bar with mostly my finger is not fun. That’s really all I have to say so I hope you, the reader take these notes into consideration. Take care!.Version: 1.7.2

Good content but the app is very buggyThe have a lot of great stuff in the app but the app itself has a lot of bugs. When the screen pops up that says new episode, I try to press it but it does nothing. While playing a video, you have to be careful where you touch or else it will exit out of the video even if you touched nowhere near the back button. The play button buffers. Not the video, but the button itself. There are times when I want to pause the video/movie and I can’t because I have to wait for the play button to buffers. Sometimes the app just crashes for almost no reason. I’ll be watching something like The Simpsons and the app will just crash. Don’t get me wrong, it is not a bad app, it just needs some major improvements. They do have a lot of stuff on there. I personally have watch led a lot of their classic movies and the Disney+ originals. I recommend The World According to Jeff Goldblum and High School Musical: The Musical - The Series (i am a big High School Musical fan). I think Disney just needs to make some much needed changes to the app and fix all of the current issues. Also, in my opinion, they should add some of the ABC shows like Once Upon a Time or Blackish or Marvel’s Agents of S.H.I.E.L.D. They should also make certain shows like The Simpsons the original aspect ratio. With certain older shows and movies, you miss some key details showing it in a 16:9 aspect ratio rather a 4:3 aspect ratio..Version: 1.5.1

Absolutely love it!!!I LOVE this app and have really enjoyed introducing my kiddos to all of the classics! I feel like I am a kid again and am in 7th heaven when I come home and ALL of the Disney movies are just waiting for me! My kids love it and everyone has a new favorite show. All of our other streaming services have officially been forgotten so thank you Disney for saving my hard earned money and for putting all of the most amazing movies in one place!! Please do not remove older shows due to older views and fear of offending people. I love all Disney movies and appreciate them for what they were and acknowledge that views have drastically changed over the decades. Some items may be offensive, even to me as a African American woman but as so many other have pointed out these are better used as talking points for our children. We cannot alway run from the offensive history that we have, it happened, and it is better to learn from it than pretend like it has always been perfect (which it is far from perfect today). Also, I really hope we can an area that shows what we are “currently watching” and when I open up the movie it could have the bar that shows how much was completed. I know we have a “watchlist” but it doesn’t help having to search each time..Version: 1.1.6

Decent app, security not so greatMy issues with Disney+ was that my account got hacked, the password was changed and I changed it again after realizing it was hacked. However, THE EMAIL WAS CHANGED TOO! WITHOUT ME EVEN KNOWING! How that was possible, I don't know. After calling customer service and being on the phone the first time, we changed the email and password, only to find out by the first not helpful representative, that they don't give the option to sign everyone out even though you are the administrator of the account, so changing everything was pointless. He basically states that the people who hacked the account will still have access even though I changed all of the login information. I was ready to quit the whole Disney+ until I called customer service again the following day and spoke to Shay, her kindness and helpfulness convinced me to stay with Disney+. She revoked the account immediately and then helped me make a new account. One thing that should be added is better security. For someone to take over my account so easily and change the email and password was a horrible experience. Another thing that should be added is being able to log everyone out as an administrator of the account. The app is decent because of the shows it offers, I do not encounter any buffering and so on; however, the security and privacy isn't that great. ..Version: 1.2.2

BLUE SPIRAL OF SLOW and bugs...please fixHave a 150+ Mbps internet connection and think Disney + should work fine when you pay for it? Yeah, me too. However, the app is buffering nearly all the time and sometimes stops in the middle of shows to show the “BLUE SPIRAL OF SLOW” as the app attempts to catch up. I have tried uninstalling and reinstalling, closing and restarting the app and device more times than we care to keep track of, checking for updates and...oh yes, I would think a minimum 150 Mbps download should be adequate for an app that requires 5 and 25 Mbps for HD and 4K playback, respectively, but who knows? Also, as an added insult, try using the forward or backward playback arrow just once in the app to skip ahead or back a few seconds and you will incur the wrath of the blue spiral for the rest of the episode that you happen to be watching. I might expect such problems from lesser apps, but naively thought Disney would have fixed them early on...and yet here we are. I have asked before (to no avail) and shall ask again...please fix the problems! You get 2 stars because the content is and would be nice to watch, but the bugs in your app for both iPhone and iPad make it difficult to enjoy..Version: 1.2.2

It’s SOOO gnarlyThis app is SOOOOOO gnarly I love it so much and Disney is getting so big that they’ve bought marvel Star Wars fox (I think) but I hope they'll add bunk’d to it because bunk’d is my FAVORITE all time show ever and it has been for the past half of my life (literally half of my life IM NOT KIDDING!!!!) and I want them to add the new episodes to like the one with Peyton coming back, and the ones with Trevor, because like seeing how much the cast has grown is so awesome I mean like Malory when she started bunk’d she just looked like a little baby and now she like a teenager and like the same with Alejandro and Will. I love Disney+ so much and it has shown me shows And movies I’ve never seen before and ever since WandaVision came out any time there is a new episode I watch it three time till I know every word to it! I love Disney SOOOOOOOOOOOO much and I’ve watched bunk’d so much that when I’m watching it I’ll say what the actor is saying because I memorize their lines! I hope one day I’ll be able to act in a show for Disney because it is my DREAM!!!!!!!!! And I hope Disney will take over the world one day and show Disney haters how good their shows and movies are!!!!!!!😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃.Version: 1.13.2

Good, but there’s always room for improvementI love Disney+ and use it a lot. I can watch it on the go now with the app on my phone! It’s a great app and I love a lot of the shows and movies. Every movie night, I use Disney+ to watch a movie. Overall, it’s awesome. However, when I used to have Netflix, I could give a show or movie a thumbs up or thumbs down. If I gave it a thumbs down, it wouldn’t suggest that show or movie and it wouldn’t suggest anything like that. Now, if I gave it a thumbs up, it’d continue to suggest shows and movies similar to the the one I liked. I wish Disney+ could have these buttons. In my opinion, that’d make the app better. I get tired of tv shows I don’t like, appreciate, or approve popping up for me. For example, the offensive and terrible show, The Simpsons, always pops up in “suggested for you”. I wish it didn’t though because I really don’t like the show. There’s some other movies that pop up too that I don’t really care for and I wish I could find movies that I’d like easier. I wish shows and movies that I might actually like could pop up in my suggestions. I feel that with a button or chance to rate a show or movie it could really help improve the app. Other than that, I think the app is great..Version: 1.13.4

Nice content but needed update...This review is more geared towards the developers...I love and appreciate all of the disney content on this app but the app seems to only push specific series and not any that are tailored for my experience. It would be much better to see suggested series or movies instead of the same few disney originals that Disney wants to push so often. It makes it kind of hard to see or consider watching all of the content that is on this app unless I specifically search for a title to watch on my own. Along with this, I have had the same problem with this app since the day that I’ve downloaded it and i’m hoping this bug gets fixed soon...Every time I press the reverse/forwards 10 second button the movie will reverse/forwards to where it needs to be, but the loading animation would stay on the screen. The problem with this is that it prevents me from pausing or reversing/forwarding any other time after this one time because the loading animation would still be on the screen if I attempt to do so. The buttons do not reappear. It doesn’t obstruct the view of the streaming media and it’s only there when I tap to attempt to pause but it prevents me from taking any other action after i’ve done it once before. I hope mentioning these things has been helpful and I look forward to this bug being fixed soon..Version: 1.2.2

Amazing! But a few thingsI wrote a review a couple months ago and they fixed things! The app was missing a couple tv shows but we’re making progress as far as getting them on Disney plus. Slowly but surely 😊! A couple problems I have is sometimes when I reload the app it won’t keep my place in the episode and I’ll have to reload a couple times to get it back to where I was. Also sometimes for no reason I can’t see the episode clearly. 😫 I really want to enjoy my sitcoms with no problems whatsoever. And there is one major problem that is getting on my nerves. Some of the shows I watch it’s incredibly obvious that the episodes are out of order. For example in Kickin’ it one of my favorite tv shows almost every episode in season two is out of order and a few of the episodes in season 3 and 4 of Kickin’ it are also out of order. I don’t know if this is a problem with just my device or if multiple people are having this problem but it is very aggravating. And it’s not just Kickin’ it I’m having this problem with a lot of other shows. For example it’s also a problem with Shake It Up, Austin and Ally, Bizaardvark, and Lab Rats. If it’s possible I really hope you can fix this about the app. Other than that totally love it!!! ❤️.Version: 1.6.1

All the favorites, one small problemEDIT: Lowered my rating to 3. My previous issue was fixed but now the color in everything looks washed out. Whether I’m watching Hamilton, a marvel movie, or a show, it all looks as if the colors have been washed out. All of my other streaming apps work and look just fine when I’m casting it to my chromecast but Disney+ doesn’t. Any help here, Disney? Just like everyone else here, I was very excited to use Disney+ and watch all the old favorites along with the new original shows. I’m very happy with the service thus far but I’ve been having an issue with the auto play feature since the release of the app. I use my iPhone X to cast Disney+ movies/shows to my Google ChromeCast. When watching a show, the app will stop streaming after the second episode. It’ll go back to the placeholder screen that says “Ready to cast” but it won’t let me select the next episode. I have to disconnect my phone from the ChromeCast, close the app, then re-open it and reconnect to the ChromeCast. After that I can play the next episode but the same thing happens again after the second episode. Not sure what the issue is, this doesn’t happen when I use other streaming apps like Netflix or HBO GO. A fix to this would be appreciated. Other than that, Disney+ has been great..Version: 1.11.1

Probably the worst streaming app.We have just about every streaming app you can think of, and as much as I want this one to be my favorite, it's definitely the worst and the most unreliable. We use Disney+ every single day since we have Little's that NEED to watch Encanto on a constant loop, however myself and my husband are huge Marvel fans so we use it just as much as the kids do. My kids lost the remote to our TV last week, and I have stripped this house bare trying to find it and can't. So we have been relying on screen mirroring and casting. Disney+ is the only app that we have that refuses to work. When we did have our TV remote and could use Disney+ it would ALWAYS (about every 30 minutes) kick us out and tell us our internet was working. So we would just exit the app and go back in and it would be fine. We just moved into a new home and I was hoping the connection with the app would be better. Nope. It still times out about every 30 minutes and tells us there no internet connection when everything else in our house is working just fine. Basically when this happens you would have to exit the app, then return and if MIGHT start to work. The only reason I haven't deleted this app already is because my daughter HAS to watch Mickey Mouse Clubhouse..Version: 2.5.2

Love it but I have a few questions to askSo overall the app is great and it has lots of different content that I can access so I’m not stuck watching the same things but I have a few questions number one miraculous ladybug is on your app you were downloading season four and working on season five but all the previous seasons are supposed to be there as well yeah I don’t see a single one of them I guess you might be busy with other work on the app but I’d still like to see that show up eventually or if you’re not going to add it could you think about it second how come they’re are no Spider-Man moviesI heard some thing where he’s not with marvel anymore if so then can you at least at the movies when he was because were always being forced to buy the movies when we already have a membership with the app and it’s so annoying and last thing is you add all the sections for different kinds of movies but you’re missing movies that are popular within the page full of the movies from whatever section it is you don’t have to add everyone I’m just saying make sure you’re not missing out some of the really popular ones.Version: 2.2.3

Good content, lots of problems!I use Disney plus all the time to watch all of my favorite Disney shows and movies. There are a lot of problems that will HAVE to be figured out! But the one that upsets me the most, actually two or more: one; if I switch devices it will often forget where I was in an episode and restart it from the beginning forcing me to skip to where I left off. Also unlike a lot of other streaming platforms, there is no PROGRESS BAR per episode, to show how far you have watched through an episode. If you open the show it will not automatically place you in the season you are watching, you have to go and choose season and scroll to the correct one. On the mobile app there is no way to view episodes if you click on the resume watching box, unlike a lot of other platforms! My mobile device will also often not automatically play the next episode, when I was a kid I dreamed of the day it would automatically play the next episode and guess what everyone else has figured it out! I like the blue circle around the play button about 5 seconds, but it is often not there! So frustrating! I like the idea and content but the curtain should have been held as we say in show business, before release!.Version: 1.1.6

ADD MORE CONTENT !!!!!!!!!!!!!There is a lot of great old shows and movies and some new stuff but I would really appreciate it if you would add more new stuff like Gabby Duran And the Unsitibles, Bunk’d, and The Owl house. I think these are shows that the targeted audience of Disney plus like to watch. DisneyNOW has all these shows but sometimes there isn’t the full season of shows that are slightly older and it never works very well. I love that you have National Geographic shows on it because I cant really watch those any where else except for the National Geographic channel and a few on Netflix. I really enjoy watching the shows that you do have and I would really appreciate if you would add more Disney Channel shows. Please tell me why you do what you advertise and don’t let me watch all the Disney shows. I got Disney plus because DisneyNOW didn’t have very much content of shows that I didn’t watch very much but Disney plus doesn’t have most of the shows I do watch and now I have nowhere to watch Disney shows because it is almost impossible to get DisneyNOW to work and it is even harder to find Disney shows on the internet. I am begged you to PLEASE, PLEASE, PLEASE add more Disney Channle content. It would be really appreciated by me and a lot of other people my age. Also please make the internet on DisneyNOW work, it is driving me CRAZY!!!!!!!.Version: 1.3.0

Disney plusDisney plus is the most amazing thing ever. It’s so awesome and has all your favorite Disney shows in one place. I love how you can travel anywhere and still be able to watch. Disney plus owns marvel now too so now I can watch the also awesome marvel movies for free! Not all the marvel movies are on their though. Like Spider-Man and other things I don’t remember. Disney plus is just my favorite app on this planet and I love it so much! I’m young so I don’t exactly know the pricing information but I’m sure it’s reasonable. Also the new Loki series is so good! Also I love the Mickey Mouse shorts they are hilarious and I keep re-watching all of them. Disney plus has the greatest shows ever and it has movies and shows for all ages. There are a ton of sections to choose from like “Comedy” and “Loki collection” and “princesses collection” and this new thing they added called Zenimation and it’s where you relax with Disney characters and it put me right to sleep. Although I don’t really watch princess movies besides Rupenzel and Moana, I think zenimation is so cool and relaxing. Disney plus holds all these amazing shows and movies and all you have to do is go through a couple steps to watch!.Version: 1.15.1

Love it but could add more stuffI live Disney! I grew up with it my whole life. But I don’t know if it’s the app or my tv or my phone because I’m getting frustrated because I wanted to watch tangled with my family but the controller ran out of battery. And it was about 10:28 at the time and if we went to the store at that time it would be closed the time we got there so we had to just use it threw our phones. First my sister tried, it didn’t work. Then I tried, it also didn’t work At this point I was getting a little frustrated because there was no other app that had tangled on there so we tried 1 more time but it didn’t work we used the connect to tv button also multiple times it said we had to fix something in settings so we went to settings and we couldn’t find anything Related to Disney usually it would take us straight to where we need to go and what to do but no nothing worked so Disney please fix this problem but other than that the app is amazing it is perfect for kids and Disney lovers it has all the Disney movies created and there is not 1 movie you can’t think of that’s not there. But Disney please fix this problem I would like it if you do..Version: 2.8.1

Just MY opinionHello!! So Disney+ is an amazing app, where you can get MANY MANY shows whenever u want at anytime and there’s many old shows and that’s great!! But the app itself has many bugs and sometimes it just doesnt open or it gets closed automatically which I understand isn’t easy to make an app but if you are gonna make me pay at least try to fix it. And now we are going to my biggest problem. Idk if this happens to other ppl of it’s just my acc, but sometimes for example I wanna watch “Bia an upside down world” and I’m so excited because I saw that it already came to Disney+ and I was like “omg yasss finally” but then when I got into Disney it just doesnt show, it only shows the first season of the serie not the movie and it made me pretty sad bc I saw that it came on February 19th-21th. So basically idk if it’s my acc, or my country or what??? Please let me know!!!!! (It also happens with many other shows). And now the last problem; You have to PAY EXTRA to watch some movies. When we are already paying, for example to watch Cruella you have to pay. And it isn’t coming to ppl who doesn’t pay till August. So I think thats so unfair in my opinion. And well that’s all hope you can fix the problems. So sorry for making this feedback but I had to..Version: 1.16.0

Amazing but.....So Disney Plus is literally the future. All of my all time fave movies are finally all in one place! INCLUDING Marvel, National Geographic, and Pixar. Now this one little app is all of the BEST movies out there. I can’t even begin to explain how easy this makes life. I can watch Aladdin AND Avengers on the SAME platform!! While this is incredibly mind boggling there is an issue I think they need to fix or spread awareness about. I have one account for the family and I decided that I wanted to make an account just for me. So I looked up weather it would cost more money, and everything read that it would be no extra charge to make up to seven accounts. I thought this was great so I made a new account; a few days later it showed a little banner overhead my account saying that it would up my charge starting the 28th. This made me so MAD that every website I went to said this would be free when it wasn’t. I do understand that this was not Disney Plus fault, but I do want them to spread awareness that some people are saying these things. Even if It wasn’t their fault it still made me mad and that’s why I have the four stars. Thank you for reading my review! Have a great day!.Version: 1.13.2

Overall, this is my best to-go streaming service!Disney+ is one of the best streaming services of all. You get to watch five tv companies for only $6.99 a month! But, I want to give a recommendation for the kids profile. I would add a teens section since not a lot of teens (and I mean A LOT) wouldn’t want to watch only like Mickey Mouse or Disney Junior. Instead you can find some teen appropriate stuff for us teens to watch! Like I know some movies aren’t on the kids section because they are not mature enough for that, but I know some movies on the adult section would still be able for teens. And my sister (10) would love to have a tween section because a lot of movies or shows they wouldn’t like because Disney Junior because, well it’s for babies to young graders. And because they have to see more stuff for their age or else they will still be sucking on a pacifier by the time there 10! Or if you don’t want to do that, maybe if the child types their age, age recommendations for their age would pop up and they could watch it! I hope this is helpful for you so your streaming platform will grow a lot! -Your favorite streamers on Disney+.Version: 1.11.1

Disney+ deserves five starsHi please listen. Do do you ever wanna watch Disney movies or tv stows but you don’t know what do you want to watch or do you ever want options between Star Wars or Marvel? If you have that problem then I have a solution for you get Disney+! I have Disney+ and I love it! One reason why I love it is because I can have it on my tv iPod, iPad, or phone. Also if my sister is watching tv and I want to watch Disney+ then I can go on my iPad and watch. It’s awesome!! Another reason why I love Disney+ is because I can choose from so many different Disney movies or tv shows. Also I can watch all shows like Hannah Montana. Here’s one more reason why Disney+ is awesome. The quality is excellent! It’s super cheap and it’s so great. What I mean is there’s so many movies and TV shows I can watch and it’s not a lot of money. I can watch a new Marvel movie without going to the store and paying for that movie to buy it. I Disney+ I can just watch it and there’s more options! I can just watch the movie the fort so I remember and then watch that new movie so I can remember what happened before! Thanks for reading this and I hope you love Disney+ like me..Version: 1.6.1

Forget NetflixJust kidding.. but really Disney+ may be a competitor to Netflix but since I started my free trial & now Verizon promotion subscription - my family & I have been watching Disney+ non-stop. Of course being that this is a new app there are some small bugs but nothing that isn’t going to deter a Disney fan from loving this app anyway! Some of the movies listed aren’t available until certain dates like January 1, 2020 or sometime in April but it’s not all of the movies and I think for the most part most the hit movies are available to watch. It would be nice to have an open platform with all the movies available but you know what? For only $6.99 a month you can’t beat that. Thank you Disney for being a millennial-friendly subscription - all your movies especially Pixar have grown with my generation in mind. We appreciate you! If you have a Verizon unlimited plan definitely enroll in the Disney+ promotion it is so worth it not only for those of you who have children but sometimes us adults need some Disney magic in our lives as well - pretty sure Walt Disney himself said something of that sort at one point. Don’t come for me if he didn’t but I’m pretty sure he did :).Version: 1.1.6

My Heart is BrokeI know Mulan was probably a expensive movie to put together but I already have Premier Access so why do I have to pay for the exact same thing just to watch one movie? I know you guys still have to make money during the pandemic but I’m not gonna pay 30$ just to watch one movie and your probably gonna do this again and make everyone who had payed 30$ for Mulan pay an extra 30$ to watch another movie. I was so excited to watch Mulan because I had Premier Access and I didn’t understand that I had to pay for it twice because the wording of it was weird all I understood was “Avaliable with Premier Access” I asked my mom if we had Premier Access and she said yes. I waited until MIDNIGHT to see if I could watch it and when I saw I couldn’t I nearly broke down in tears. No joke. I searched when it would be available and it turns out I have to wait an extra 3 months before getting to watch it. December 4 is a long way off and with school starting it’s gonna take even longer. The more bored you are at school the longer the year is gonna take. Which means by the time It’s December 4 I’m probably gonna forget this movie exists and I’m gonna go on to Disney+ and be saying to myself “I’ll watch it later”..Version: 1.8.1

Great app but...Here is the thing, I love Disney, my family loves Disney. Everyone young and old loves Disney. I think it’s an amazing app, with some even better features, and yes it has a bunch of glitches (which I’m not stressing about because in time those would be fixed), there are some things missing, (again could be fixed in the future, maybe something’s just need to be developed better, whatever the case may be). Those things don’t bother me. This is what I don’t like...,, ...The majority of the people who’ll be using this app are people who aren’t tech savvy or children. They aren’t always using the most up to date device or software, some children that are using Disney plus (which o can attest to) are children using gen 3 iPads. Or iPhone 4s. Things that are Easy in the hands of children. But unfortunately the app doesn’t support those devices, as they are too old for use. It would be fantastic if it was, I think they would have a lot more viewership but at this rate it’s very hard to use such a wonderful app on such an old device. I mean Netflix does work on things that old. Disney please consider this. Not everyone can or will upgrade a child’s device just so they can watch Disney movies..Version: 1.1.6

I’m so happy my fam got this! But...So my family has gotten this and it is a great app! But the only thing is a minor bug. So I was bringing our iPad on a car trip, and before we went, I downloaded some episodes of my favorite Disney TV show so I could watch them offline in the car, and I stared watching them on the way to our carpool mates, and I noticed that it wasn’t as smooth as it was supposed to be... So I just thought, “Oh, this happens all the time with Netflix, so it shouldn’t be a big deal with this. I can fix it later.” So we dropped the iPad off at our house, and a few hours later, we came home, and I started to watch some more of the show, and it was still... Grainy, if you know what I mean? So I went to my dad and asked if he could fix it, but he didn’t know how, so I tried restarting the app, but it wasn’t smooth still. I tried restarting the whole iPad, but it still wouldn’t fix. So I finally figured that if I delete the app and then get it back again, it would be fixed. And we signed in again, and it worked that time... Quite an annoying situation, but it was... Kind of an “ easy” fix, but maybe you guys could fix this problem for an update. Thank you for your time! Fan.Version: 1.2.1

Stop being stupid people just enjoy the app.The app is perfect, but these crazy reviewers are the boneheads ..look people right now there is no feature of “what I watched last “ or history the app would slow down you want that go back to netflix and stay there. Just because you can add 7 people to your account is does not always mean you should. You really trust those 7 people with your account info? Remember only 4 streams allowed and You have should known that you have to have control over these devices. If your password gets changed it will be your fault deal with it. Then you free phone deal will not matter at all. The movies could and will edited if Disney sees fit you should have know this. 4.3 ? No no no 5.5 and nothing else . The app engine is pure and clean cues up easy , logo guides are clear to understand and easy find. Pick Your items then play them from the largest Disney library of gems no worries 🎥🎧🎬 Before anymore stupid comments or ideas come to past here read FQA page please! To anyone else read the fine print know what you paying for people. This pure Disney can not get any better than that nuff said . 🇬🇧🎸🔥.Version: 1.1.6

Over all great but could use some fixesOverall I love Disney plus. There are so many shows/movies to select from that it’s hard for a Disney lover to decide where to start. Since today was launch day I know there will be some kinks that need to be worked out. I just wanted to list some issues or recommendations that could/should possibly be addressed in a future update. I saw one review mention that stuff they were adding to their watchlist wasn’t saving. I ran into that same issue. Another issue I ran into was my auto play wasn’t working. I have that setting turned on but when watching a series it does not automatically play the next episode. I also noticed that an episode was missing from season 1 of the little mermaid series. My recommendations for possible updates are: (1) add a “continue watching” section that shows what I was last watching and didn’t finish. (2)when watching a series have the episodes that users have watched marked in some way that shows they’ve been watched. Currently having to remember what episode I left off on. (3) maybe add a DCOM section so all those are in one place. Overall, I love Disney+ and I’m so excited to keep streaming all my Disney favorites.Version: 1.1.5

STOP ACTING LIKE BABIESSTOP ACTING LIKE BABIES!!! Like seriously your taking Disney classics and baby proofing them way to far like seriously centering our boobs all woman have them kids see it on there mothers every day lilo in the dryer every kid has done that at least once and switching it to a pizza box are you serious and don’t have who framed roger rabbit on a freaking kids streaming site that movie is clearly for adults like what’s wrong with you use your head for god sake don’t rune the movie and same thing with Marvel like you know there gonna be fighting and maybe people die or get hurt big deal things like that happen in real life do what Netflix does and make a kids profile don’t change perfectly good movies just because there’s a little somthing wrong and don’t put the dam Simpson’s on there what is wrong with you that is an adult show at first I thought it was cool but and thought they were adding adult stuff but now I know you guys are just being babies and omg use your head the genie wasn’t saying “Sex” in the song you really think that be in a kids movie smarten up little kids don’t even know half the things they see that’s so called wrong.Version: 1.13.3

Truly wonderful, but needs a few adjustments.I absolutely love Disney+ it has brought me back to my childhood and that’s a wonderful thing to give to the world right now. All the Disney channel originals i could never find anywhere else is all right here and it makes my heart so full of happiness and nostalgia. But there’s a few issues as others have said. First, why does it have the second movie and not the first one for some titles not all but I have been noticing it with a few movies. Like with National Treasure for example, the first one’s not coming out till April 2020 what was the thought process there?! Second, when you go to rewind a movie with the touch screen in your phone it’s not accurate at all. I’ll go to a certain time take my finger off gently i might add and then it either jumps way ahead or behind of what I actually chose. Third, like others said the continued watching section is terrible why do i have to go back and search for where i was on some movies I’ve never seen, that’s just asking for spoilers just like the rewinding situation. I think with some adjustments you have yourself a truly fantastic app and a gift to the world. Thank you. 🤍.Version: 1.1.6

PLEASE READ DISNEYTo start off, thank you for reading and have a nice day😊😊😊! Now it’s time to actually write. You often don’t have the movies I like unless I turn off my VPN (we don’t live in America) and even then, you don't have some of the ones I like either 😞😞😞 like one I can’t see without paying you should have “Venom: Let there be carnage” and “Spider-Man: no way home” it’s kinda well, RIDICULOUS!!!! You also don’t have ALL the Disney movies and shows unless I go onto my dads account, but even THEN you don’t have all of them (see above!) just higher ratings! But overall, really great app, definitely recommend to people who want to watch movies and shows that are Disney, I like you can download a bunch of movies and stuff so you can watch it without WI-FI and still be able to watch the entire thing crisp and clear. I also like that you don’t do that weird thing some apps do and put shows out of order that they are supposed to go in like put the first episode in like, THE MIDDLE OF THE SERIES! But overall, very good app, amazing and I definitely recommend to everyone!.Version: 2.9.5

Great streaming serviceThis is a really great streaming service mostly every Disney movie is on here the only ones that aren’t on here are Cinderella 2015,song of the south,make mine music,so dear my heart,victory through the air,belle’s tales of friendship and just some tv shows like every episode of Mickey Mouse club only has the first 5 episodes,Aladdin tv series,sing me a story with belle and just a couple more tv shows please get them on Disney plus soon but other than that you get 98.5 of Disney stuff on here plus Pixar,Star Wars,marvel,national gerografic And 20th century fox! Oh my god theirs something for everyone to watch Netflix is still good but Disney plus is a little bit better most of their kids movies aren’t annoying and even parents love them some of the tv shows for little kids are pretty annoying but I would expect for a Disney junior show but this is just a really good streaming service much better than Disney now because with Disney now you need a cable subscription but there’s Christmas movies classic movies etc buy this streaming service now!.Version: 2.3.5

Update SuggestionsSo our family of Disney-lovers find Disney+ to be everything we wanted it to be! Can’t wait for more of the original content to be released, also! I just have a minor suggestion for a future update that would make things a lot easier for us (and I’m sure others). Our son LOVES to watch the Mickey & Friends shorts. So much so, that we re-watch them constantly. However, after an episode is over and it’s continued to auto-play, if we go back to a previously played episode, it stars playing at the credits. There is no “play from the beginning button”. That leaves me scrambling to manually hold down the rewind button. Now it’s not so bad to have to rewind something, but the real problem is once that episode that I rewound is over, it will auto play the next episode and (because it was previously viewed) starts playing that from the credits again! It’s extremely frustrating considering the episodes are only 3-4 minutes long. On the Disney Now app, if the episodes were played to completion, any rewatches go back to the beginning. PLEASE MAKE THIS A FUTURE UPDATE! I fear my sanity and productivity are in jeopardy until this is fixed..Version: 1.1.5

4/4 Is Worth It.People might give it a 3 or a 2 but this is worth a 3 or a 4. At first Disney+ had so much lagging and glitching on my tab. And I HATED IT. Always kicking me out, loading, network issues. But now it changed my life. They added so many great movies, Flora & ULYSSES, ALVIN and the CHIPMUNKS and Garfield. Not the original but the live actions brought me so much N.O.S.T.A.L.G.I.A. I watched Alvin and the Chipmunks movie when I was a baby and it changed my life. But if they had a profile of Garfield, and Alvin Simon Theodore, Dave and Flora and Ulysses that would be SO much better. But until they don’t give the profiles I want. Including Flora and Ulysses. I am stickin’ to a 4 star. But for now let’s talk about the glitches. There is many kickin me out, loading and network issues when I have my network connection just fine! The bugs are just getting worse and worse. The glitches may deserve a 3 star but the movies deserve it so yeah. Disney Plus if you can do these suggestions. 1: Add an Alvin, Simon and Theodore, Garfield, and Flora and Ulysses profile. 2: Add more Alvin and 20th Century Fox movies. I love your stuff so far Disney. Keep up the good work. 👍😊.Version: 2.1.0

I Love Wanda VisionWanda Vision is my new favorite show. It’s sad that the real Vision is dead so that makes me think. Who is that other Vision and is Billy and Tommy real or fake. Idk anymore so did Wanda really have kids or what because I don’t know. But I really love this show I know this has nothing to do with Disney+ but I have sooo many questions. One thing a bit about Disney+ is the new episode come out every week or two weeks. Also who was that bee keepers and why was he in the sewer and did Wanda use her power to rewind that part. I think Wanda can control what happens kind of. I wonder what will tommy and billy will look like when they get older will they grow fast or no. I have so many questions but now I have like a few more if Vision is dead well Vision dead in end game or something I think it was end game or infinity war. Anyway if Vision is dead is that like Wanda’s memory’s of him or something and who was the person talking on the radio. Last question how many more episodes are there going to be. Welp that it for now byeeeeeeeee I feel like I just made a video lol.Version: 1.12.1

Works, provides, but what is up with the volume?I am not the only one in my household or group of acquaintances who currently has and pays for this Streaming service. And while we enjoy what it has to offer, one question is brought up every chance it has; What is up with the volume?? I went to watch Captain Marvel the other night, and had my television cranked in the mid 50’s volume-wise. Normal volume for any non Disney plus media is between 8 and 16. But just to hear words on any Disney plus media, one must turn the volume up so obscenely that any unforeseen action sequence might blow out someone’s eardrums if they had just turned it up even more unreasonably to try and hear dialogue just before. Or, as is far more the likely case as I have witnessed it multiple times, an individual turns their volume up to 50 to hear talking on a Disney program, then switches to another service on their television. Want to know what other streaming services sound like at Volume 50 and above? I wouldn’t know because all I hear is ringing now. And after spending 20 minutes discovering there is no audio settings for this app... I guess it’s up to you Disney. Your move..Version: 1.11.1

Fixed the Bug so YAYOLD REVIEW: So, I gave this four stars because I do love the app and would love to give it five stars if only this one problem would be fixed. I was initially annoyed about the no “continue watching” feature but with the update that fixed my problem. Or so I thought... when I first got the continue watching update it worked on all of my devices. Unfortunately, now- no matter what device I am on- it restarts the episode that I was on. The continue watching will show me my show and say 7 mins remaining, or something like that, but when I click on it it will load to the beginning of that episode. This is not the worst because I will fast forward to where I was, but I do feel it is an inconvenience and would love for it get fixed. Again I would like to emphasize my love for this app and getting to rewatch all of my favorite Disney shows and movies. Please fix this little bug so I can change my review to five stars. NEW REVIEW: I love the app and have changed my review to five stars because the bug mentioned above was fixed. Thank you Disney+ this app is amazing..Version: 1.2.0

Great Service, Missing One Key FeatureMy wife and kids and I love the service so far! There’s tons of stuff for everyone to watch and we’re enjoying showing them the classic movies we watched as kids. The app works quite much better now that they’ve squashed some bugs and added the all important continue watching feature. The app is still not perfect however. After using the app more, I’ve noticed some peculiarities that don’t make much sense. The first is that when someone watches something on their profile, it will often show up on the continue watching list on my profile even though I’ve never watched that show on my profile. This happens quite often with my son’s episodes of Mickey Mouse Clubhouse. The other weird thing I’ve run into is that Moana can not be found on a child’s profile. This means my 5 year old who loves Moana must have an adult account that is more difficult for her to navigate in order to watch her favorite movie on the service. Overall, we’re very happy both with the service and the app. Once a few minor tweaks are made, I think Disney+ will be able to play ball with the big dogs..Version: 1.1.6

Love it but 1 issueI love this app and have had it for a little while now. All my favorite Disney channel original movies in one place, talk about a childhood dream come true! The only issue I have had that doesn’t seem to have been addressed in the update, is that my watchlist isn’t working right. Currently, it’s missing some shows and movies that I can look up and see that I’ve added to my watchlist already, though it’s not showing up when I open the watchlist. The watchlist is also duplicating the items that do show up on the list. I’m not sure if this is connected to the other problem I noted above or if it is a completely different issue. Obviously, I still love the app and have even recommended it to a few people. I just wanted to mention this issue that I am having as the other reviews I have read didn’t seem to mention this. I hope this is an easy fix, as I do think this app is great. Disney as a company is amazing! I am so grateful that I can watch all the movies and shows I love that are more recent, while also having the option to revisit some old favorites that I grew up watching (and loving)..Version: 1.1.6

Nice but plz readI like the Disney channel but I can’t watch it at my house so I watch it on Disney plus. There is a couple suggestions I have to say. I am a fan of the series Amphibia but at the end of season one there was this giant cliff hanger and then I herd there was a season 2!!! And I’m wondering why season 2 is not on Disney plus!!! I would like it if you would add the season 2 so I could get my money’s worth!!! Also I have a suggestion for the group watch. When I try to get on with my friend that is logged into the same account on Disney plus it is very hard for us to watch it together because I have an iPod touch. So I don’t have my friends phone number. I have to type in her full email so I can invite her. It ridiculously hard. There needs to be a way to be able for people to join you bye getting on group watch and press join me if you are on the same account. Also it won’t let me update the app and I’m pretty sure I have enough space. That is all I have to say for now so I’m want you to contact me back if you can..Version: 1.12.2

Nice service, app needs workWe (obviously) enjoy a bunch of the Disney content, and even some of the “original” content (like The Mandalorian) is very well done. However, the app itself leaves a lot to be desired. My two main complaints are: 1. The app always begins playing a show immediately with no buffering, but then, at exactly 20 seconds in, buffers for 5-10 seconds. This is extremely annoying, especially when you’re watching a Pixar short that is only two minutes long. Also, since the update, the app has begun buffering randomly in the middle of programs, sometimes 2-3 times in a row. For reference, we also have Netflix and Britbox, and neither one EVER stops the show at any point to buffer. 2. The lack of a working “continue watching” bar. I know that this bar showed up in the update, but it doesn’t work on either of our devices. The bar is there; it shows the programs we’ve been watching, and how far we’ve progressed into them. But when I tap on one of the programs in the bar, it nearly always restarts the program from the beginning. About once in ten times, it will restart from where we stopped watching, but those aren’t good odds..Version: 1.2.1

Few glitches but amazingWe are so excited to have all the movies we didn’t have before! Netflix wasn’t cutting it. My kids (and I, let’s get real) are extremely excited to have all the BEST movies and shows to watch! We have been having a few issues, with a brand new launch I’m not surprised. Many features we get the “Disney + can’t connect right now” message and things like making a second profile for my daughter just aren’t working..Version: 1.1.5

Love it so far but needs continue watching sectionSo far I’ve really been enjoying the app so many wonderful movies from my childhood I can now rewatch ( some I only own some on vhs tapes) .. however one thing I hope that is added is a continue watching /currently watching section as it is not an option at the moment .. so I can see what shows and movies I’ve started watching and continue them when I have time after work etc.Version: 1.1.5

Pure Nostalgia!!You sign in, and suddenly you’re transported back to your childhood! Seeing all those titles, all at once, (and knowing you can watch each and every one of them at that very moment).....you’d be lying if you said you weren’t a wee bit excited!! Just think....MORE amazing content is coming! It only gets better from here on out :).Version: 1.1.5

GOODBYE NETFLIXI wish it showed where I left off on the episodes but overall it’s the best..Version: 1.1.6

NeedsAwesome but is missing the progress/continue watching. Quite an annoyance that it doesn’t keep track of your progress. There should also be a continue watching section..Version: 1.1.5

Mediocre systemI love Disney movies and shows as much as the next person, but this app is simply missing the basics of a streaming service. There is no option to “Continue Watching” or to view the movies and shows you started if you have to close the app for a bit. To resume, you have to search up the movie or show you were just watching & fast forward to the part you left off at. Can’t give this a one star because the movies and show selections are amazing, but the overall system is just ok..Version: 1.1.5

Needs a continue watching sectionNeeds to have a section showing you what shows/movies you’ve already started watching so you can easily jump back in.Version: 1.1.5

Good but not perfectNeed to fix buffering issue Need video “progress” feature so we know what we have seen or not I think the “continue watching” group is missing too.Version: 1.1.5

My review...Merry Christmas everyone 🙏🙏🙏🙏🙏🙏You have come around at the most important time of the year, especially now that we are all dealing this horrible COVID-19 virus! I’m grateful for this app and your services. I pray that you all Stay Healthy, and please be safe in your travels ❤️.Version: 1.11.1

La langueMalgré le fait que l’application ait été vendue comme ayant les films en français, plusieurs ne le sont pas. Cette application a donc une limite de langue frustrante. Étant donné le choix limité pour mes enfants, nous cesserons l’utilisation de cette application lorsque le mois payé sera terminé..Version: 1.2.1

Bringing more languagesAwesome app! I love all the Disney Movies and the new shows are pretty cool as well, but it would be so nice to watch the movies in my native language again (Portuguese-BR). Please Disney, include more languages in the app soon..Version: 1.2.1

Amazing but needsIt needs a continue watching section so I don’t always remember what episode I’m on.Version: 1.1.6

SimpsonsMake season 31 of the Simpsons please.Version: 1.4.3

Needs improvement but a lots of moviesIt is disappointing not to be able to see if the movie is available in the language needed before to start it.Version: 1.2.2

Get this streaming service now!When I still had Netflix there wasn’t much stuff that was interesting. Now with Disney+, we usually have movie nights just about every single time my parents finished watching their show. Just overloaded with movies and I’ve always wanted to watch the Mandalorian! Just a few glitches fixed and Netflix is gone!.Version: 1.4.1

Love Disney+Very organized, affordable; great choices of films and tv shows. Thank you!.Version: 1.1.5

Missing featuresI love the service, however find it misses some key features. - tracker of which episodes have been already watched (visual indicator of how much of episode has been watched) - an easier way to re-watch a movie (ie start from beginning button) - the service does not keep track of watched content on multiple devices.Version: 1.1.6

Where is Continue Watching??The streaming service is good but there is no continue watching or anything that tells me what episodes I’ve watched or what episode i left off at. I have to remember what episode i last watched? In 2019??.Version: 1.1.6

5 starsThis app is amazing!.Version: 1.1.5

Disney +Couldn’t hold out - kids love it!.Version: 1.1.6

GeniusWhoever decided to come up with this app is a frickin genius😭, like I’m so inlove🥰.Version: 1.1.5

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.11.0


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