With the Bangkok Bank Mobile Banking app, your banking transactions are more convenient with these features:
• Lock & Unlock accounts to prevent transfers, top ups and payments
• View all types of deposits, credit cards, mutual funds, government bonds and Bualuang loan accounts
• Request Thai baht and FCD account statements
• Open an e-Savings account
• Make cardless withdrawals at Bualuang ATMs, 7-Elevens and Thailand Post offices
• Conveniently invest in mutual funds. Open a mutual fund account and make a first-time buy order for a new fund or during an IPO period, sell and switch mutual funds, DCA subscription, etc.
• Open a government bonds account, buy, make payments for reservations of government bonds in the “Loyalty Program” and subscribe to corporate debentures
• Buy government bonds on the secondary market
• Make a Bualuang home loan payment and request the Bank to submit housing loan information to the Revenue Department for a convenient tax deduction claim
• Add a Foreign Currency Deposit Account (FCD) and transfer to your own FCD account
• Make an international funds transfer via SWIFT with 17 currencies for 124 countries
• Make an international funds transfer to Singapore via PromptPay International
• Buy travel insurance
• Check and top up your Rabbit LINE Pay balance and view BTS trip history
• Apply for and manage the following banking services:
- Request and activate a debit card
- Request to open a Securities Trading Account
- Subscribe, edit or cancel the Dollar Cost Average (DCA) service
- Register and receive money from abroad with Western Union
- Register for direct debit service
- Register/edit/deregister with PromptPay
- Suspend debit card/credit card
- Renewal debit card
- Request Bualuang Home Loan
- Request Credit Bureau Report
- Lock & Unlock accounts to prevent transfers, top ups and payments
• Quick Balance – view your balance without a mobile PIN
• QuickPay – scan to pay merchants without a mobile PIN
• Activate the app on new devices using a debit card or account number and facial authentication
• Change your registered mobile number/email
• dStatement service: a convenient and secure service to request and send bank statements between banks
How to apply:
For customers without a Bangkok Bank account
• Open an e-Savings account and apply for mobile banking and debit card services in-app
For customers with a Bangkok Bank account
• Download the application and use your Bangkok Bank debit or credit card to apply
- If you apply with a debit card and a non-registered mobile no. with the Bank, you will only be able to view your account details linked to the debit card. You can request to use all functions at Bualuang ATM or Bangkok Bank branches.
- If you apply with a credit card, you will only be able to view your credit card details. You can request to use all functions at Bangkok Bank branches.
• Visit any Bualuang ATM or Bangkok Bank branch to get a User ID and PIN
For Bualuang iBanking customers:
• Download and log in with your existing Bualuang iBanking User ID and password.
For further assistance please call 1333 or (66) 0-2645-5555 or visit www.bangkokbank.com/mobilebanking
Head Office: 333 Silom Road, Silom, Bang Rak, Bangkok 10500
Disclaimer: The use of this application is for the prospective customers and customers of Bangkok Bank only and this application shall not be used for any illegal purpose.
Bangkok Bank Mobile Banking Positive Reviews
Prompt Pay always failsPart of the reason for getting a Thai bank account was for the convenience of using Prompt Pay. It worked fine for about the first 10 transactions. Now every time I go to use it, payment fails. I called 1333 as the failure msg instructed, and they created a support ticket, but no answers to the problem yet. I have money in the account, i don’t have a low daily spend limit set, and both my ios and app are up to date 🤷🏼♂️.Mercy2357Version: 3.8.0
Gradually improvingImprovements are gradually coming, but bill payments (a feature I would otherwise often use on my phone) are still rough around the edges: when making a payment, you can't select the payment date like you can on the web interface, so payments are sent immediately. Also, bill payments made on the phone don't appear in payment history on the web, they only appear in your transaction ledger as generic mobile banking charges that don't indicate who the payee was, so it's difficult to remember which bill you paid without looking back to iPhone app's history, and for a moment it can scare you that payments weren't made.
I would love to see these shortcomings improved..Ches MartinVersion: 1.3.2
Love the app but it’s slow!This app has seen major improvements in UI/UX but processing payments and loading things is quite slow. I think this is a backend issue rather than the app but it’s the only thing preventing this app from being a flawless experience..NuolanVersion: 3.16.1
I can scan now!Top review is outdated, the scan and prompt pay functions work great. The app is easy to use and so convenient! Opening a bank with bkk bank was the easiest on tourist visa, had to pay 7k bhat, however it’s so worth it!!.GeckoserrarVersion: 3.19.0
Excellent upgradeI have had an account for a few years. The recent app upgrade is a big improvement and I am happy with it. Thank you..Aaron E BoltonVersion: 3.4.1
I love itThis app works great, makes doing business here in Thailand very easy.TMD TVVersion: 3.26.1
New update 2020Vast improvement ....easy to pay monthly bills with saved information via icon. Farang friendly.BkktoddVersion: 3.3.1
Utilities improvementThe app works pretty good but it would sure be nice to be able to pay PEA and PWA bills from the app. Can that be added please?.JonnyphotographyVersion: 3.3.1
New UI is CleanerI like the new UI; it feels “lighter” and more open.
I still don’t understand what “Snap”
Means, though.Grandtream userVersion: 3.27.0
Logon issueI keep getting a 'Service Unavailable' when trying to login.
It would be awesome to have Touch ID login capabilities too and optimisation for iPhone 6s/6s Plus!.Lombax54Version: 1.4.1
Just Got BetterUpdated my Bangkok Bank app. Now I can do more, it got better. Transfers are easy and I can top up my phone. Thank you BBK..Esan_ManVersion: 1.4.0
Very helpfulMBanking is very helpful to pay merchants by scanning QR codes and quickly access iBanking functions from phone.HyeJungVersion: 2.9.0
Nice design. Easy to useVery good app to do banking transactions. Features are easy to understand and use..Robbie Tasa R.Version: 1.1.5
งงมากอัพเดทไม่ได้อัพเดทไม่ได้.Having funnnnnnVersion: 3.2.1
Great!Very user friendly and useful. Great job, BBL app team..Emaho!84000Version: 1.2.1
Super !!!Essential app for Thai people !.K8iphoneVersion: 1.3.2
แนะนำปุ่มย้อนกลับกดค่อนข้างยาก อยากให้ปรับให้กดง่ายกว่านี้ ถ้าจะให้ดีอยากให้สไลด์จากด้านข้างเพื่อย้อนกลับได้ครับ.Metanun27Version: 2.15.0
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.32.1
Bangkok Bank Mobile Banking Negative Reviews
Look at other bank options first - Conveniences Outweighed by InconveniencedThe hallmark of a good mobile app is to provide the utmost ease of use for the end user. Sadly I feel that this app has greatly diminished the user experience and usability by limiting the number of devices authorized for mobile use to one. I assume that means that a user with a phone and cell-enabled tablet would have to choose only one device to use and could not authorize both.
In our case my wife and I both used to both access the mobile app linked to her account on our respective devices. Until today when my app wouldn’t allow me to use it any more. It’s her account but I handle the vast majority of our financial payments and transactions.
The latest update introduces a “one device only” regulation in the name of security or to hamper fraud. In reality it adds another layer of difficulty for the user to access and use mobile banking.
Many mobile apps have strong, multi-layered security and anti-fraud features while simultaneously giving the ability for authorizing multiple devices. It can and should be done.
A company must find ways to continually increase user experience over time not take features away. The customer will likely look elsewhere to find what they need.
We’re actually going yo have to go another route. We will soon have to anyway as my wife’s employer has decided to switch to another national bank as well..Review in BKKVersion: 3.24.0
Worst banking appI suggest you look for another Bank. you can only use one phone and one app cannot have it on anything else. Some of us do our business on other than a phone or possibly two phones. If it isn’t straightened up, I’ll be changing banks.
Bank stated the reason they do that is because they have too many scams.
The real reason is they copy everybody’s IDs and bank books on every transaction and they have too much paperwork floating around, I guess they don’t understand that copying machines keep a record..1Butch02Version: 3.30.2
Phone number changedWhy is so difficult to change phone number and I can’t login in because it keeps taking me to the page that I have to receive OTP number by old phone number which is i don’t use it anymore. And when I first click the app and takes me to the blue screen..Nan haverVersion: 3.22.1
Amateur HourWhen I try to enter my birthday for registration, I can only move one month at a time. I’m 72. That’s over 800 taps to get to 1949!
Thought I’d try the iPad app. Consistent “connectivity” failures.
I guess that accounts for the interminable waits at checkout while some fool insists on struggling with the app rather than reaching in his pocket for a couple hundred baht. Sad…...2151 dudleyVersion: 3.9.1
Opening the app is SLOW and needs twice attemptsMy phone is 6 gigabytes free but recently every time I open the app, it takes a long while then without entering the app, I am kicked out and have to touch the app icon to be able to enter again. Bad experience using the app. Please improve it..BadbankingappeverrrVersion: 3.12.0
One device policyApp was already quite slow and cluttered, and now it works only on one device at a time.
Gotta change bank soon, this is so inconvenient..Ryan JBlackVersion: 3.24.0
2 days service unavailable 🤬Title says it all. The app give me a smiling bowing lady. 2 days now. Totally unacceptable. I can’t pay my bills! I can’t help a friend with a transfer. Can’t pay with QR scan. Fix now!.JingaiVersion: 3.26.1
Password keypadPassword keypad doesn’t allow to quickly tap-tap the same number. Please fix this bug 🐛.BeerMinorVersion: 3.9.1
Inbreds made this applicationI STRONGLY suggest you not open a Bangkok bank account.
Everyday the application is glitching and crashing at crucial moments. (When you already pressed send money)
The fact that it is 2023 and Bangkok bank is among the “best” banks in Thailand, yet they are incapable of maintaining an application that works is a JOKE.
Do everything possible to use other banks. KASIKORN ALL DAY.BcramzVersion: 3.26.1
Horrible UX and poor server connectionEasily one of the worst banking mobile applications in Thailand. Then again, most digital nuances are horrible in Thailand..NiyothPVersion: 3.9.1
By khorToo many update☹️.KxoorVersion: 3.29.0
New update is WorseThe new updated “look” adds no new real features and actually makes the app harder to use. Increasing font sizes and visual elements makes less information available on one screen and you constantly have to scroll to see your accounts or statement details. The old app was ugly, but at least more information was viewable on the same page without scrolling. Accounts are listed in numerical order by account number. Who wants to see their accounts listed in this order!?!
To developers: You need to get rid of some of the unnecessary white space. You need to allow users to rearrange the account display order..VogelmeisterVersion: 2.15.0
USELESS FOR Foreigners - Link Rabbit Line PayI just recently noticed that there’s an option to link Rabbit Line Pay with BBL app, so I did try and do so but surprisingly, it’s giving me an error that the information I have on my Rabbit Line Pay Account is either incomplete or a foreign account!
Of course, I am a foreigner and I did register using my Passport details, what can I do about it?
I am using my Rabbit Line Pay account almost every day in purchasing my coffee, paying for my bills like AIS, MEA Bills, etc, and it’s working fine!
But linking BBL to Rabbit LinePay? It seems to be impossible, u better have to figure it out! 🙄.E565znVersion: 2.10.0
Worst banking app ever!To comment on this I have to date back for few years. They did not have an app before so they suggestion creating an icon for of bookmark their online banking site on homescreen which is not ideal.
I dont know how they manage their database users but the pin is so messed up. Now I have to constantly need to go up to ATM because they stated that I have wrong pin?
Bottom line: if you want to use online banking just you Kbank or SCB. UI and UX are decent compared to Bualuang online Banking!.CNX TravellerVersion: 1.8.2
Need more improvement!!!Bangkok bank mobile app still lack of many functions which other banks had already and roll out into the market long time ago;
- NO cardless withdraw function
- NO ability to update limit of account
In addition, some of UI also made bad UX;
- on “view all transaction” screen of account, user have to click button for each month on the top of the app to see “each transactions” in each month.
- why do we need duplicate menu on “Home Screen” and “Banking Screen”
To just make an app has sleek design didn’t mean bangkok bank had made it better than last version..Ex-micoachVersion: 2.15.0
The new app won’t even connect most times.It keeps saying there is no network connectivity even though that is not the case. Seems like a serious bug in an app I depend on!.MGP162648292Version: 2.15.0
Foreigners, stay away from this appThere's no option you could opt out from PromptPay auto-register service. The app won't let you go through on iPhone SE unless you accept to register for so-called PromptPay bundle service! This is totally unfair and you should be careful!.Lotto_Version: 1.8.3
Worst mobile bankingNever able to log in to app, always error even though I deleted and re install for more than 5 times!.Wasaraya12567Version: 2.9.0
Worst app ever!A lot of problem, lag and unable to log in when changing the device.Jjeeaann2013Version: 1.7.0
Old fashioned & useless appThe app interface looks obsolete. Comparing to SCB, Kbank, KTB Next, Bangkok Bank mobile really gets me confused some features while using the app.Bass579Version: 2.15.0
App not workIs it not possible to pay bills or translate money between accounts.TrondhhVersion: 2.15.0
This app is trashWorst app ever!!!.Black Shadow WarichVersion: 2.15.0
Lừa đảoĐừng hi vọng gì ở cái app này, bọn này nó lừa đảo đấy, tin hay không thì tuỳ. Thử đi rồi biết. :)).AgshsjđhdjdhđhdjđiuVersion: 3.30.2
เข้าระบบไม่ได้หลังจากเปลี่ยนโทรศัพท์ตอนนี้เข้าระบบไม่ได้เพราะเปลี่ยนโทรศัพท์เครื่องใหม่แล้วต้องใส่ id และรหัสใหม่ ซึ่งก็ถูกต้องทุกอย่าง แต่ไม่สามารถเข้าได้ พอลองเข้าแบบใช้เลขบัญชีธนาคารกับเลขบัตรประชาชน ก็บอกเลขบัตรประชาชนไม่อัพเดต (?) ส่วนตัวอยู่ต่างประเทศ ไม่สะดวกโทรติดต่อ และไม่สามารถขอไอดีหรือรหัสจากตู้ atm ได้ เพราะบัตรหมดอายุไม่สามารถขอใหม่ได้ รู้สึกไม่ประทับใจเป็นอย่างมากที่ระบบควรจะสะดวกและทำธุรกรรมได้ง่าย กลับกลายเป็นยุ่งยาก และไม่เข้าใจว่าจะมี id กับ pss ไปทำไม ถ้าทุกครั้งที่เปลี่ยนโทรศัพท์หรือระบบเด้งต้องเข้าใหม่ จะต้องโทรติดต่อ ไปธนาคาร หรือไปตู้เอทีเอ็มเพื่อขอ id กับ pss เข้าทุกรอบ อยากให้ปรับปรุงด้วย
เพิ่มเติมหลังจากได้รับการตอบรับ:
1) ติดต่อผ่านทางโทรศัพท์แล้ว ทางเจ้าหน้าที่แจ้งว่าน่าจะเป็นปัญหาของทางเราที่ใช้โทรศัพท์ iphone 13 pro เพราะมีคนแจ้งมาหลายรายว่ามีปัญหาเดียวกัน และบอกว่าได้ส่งเรื่องด่วนเพื่อให้เจ้าหน้าที่ติดต่อมาภายใน 3 วัน พร้อมนัดวันเวลาเรียบร้อย สุดท้ายก็ไม่ได้รับการติดต่อใดๆ มีการแจ้งลูกค้าด้วยว่าสาเหตุที่เข้าไม่ได้อาจเป็นเพราะเข้าในช่วงเวลาที่ไม่เหมาะสม ซึ่งก็ไม่เข้าใจว่ามันเกี่ยวข้องอย่างไร ถามเหตุผลก็ไม่สามารถให้คำตอบได้
2) การตอบกลับของเจ้าหน้าที่ผ่าน app store ไม่ทราบว่าได้อ่านข้อความครบถ้วนหรือไม่ ในข้อความได้ระบุแล้วว่าไม่สามารถใช้งานแอพผ่านการระบุเลขบัญชีและเลขบัตรประชาชน โดยให้เหตุผลว่าบัตรประชาชนที่ลงทะเบียนกับธนาคารได้หมดอายุ ซึ่งปัจจุบันตัวเราไม่สามารถจะไปติดต่อที่ธนาคารได้เพราะอยู่ ตปท
3) ธนาคารควรจะอบรมพนักงานใหม่สำหรับการตอบคำถามลูกค้า ควรแสดงความใส่ใจกว่านี้และหยุดใช้วิธีการตอบเหมือนจับคำได้แล้วตอบเป็นนกแก้วจำมา
4) ปัจจุบันก็ยังใช้งานไม่ได้และไม่มีใครติดต่อมาอยู่ดี.ThummarwitshVersion: 3.9.1
Poor UX/UI design and qualityแอพล้าหลังมาก ไม่ user friendly
แถมเปิดแอพไม่ได้มาเป็นเดือนแล้วอยู่ดีๆ ก็ขึ้นแต่ว่า
Unable to proceed.NaNvalueVersion: 3.9.1
PromppayThe qr code scanning is horrible. I didn’t bring cash with me and had picked up a bunch of groceries. At the registrar the scanning payment didn’t work.Hathaiwan2003Version: 3.21.0
LackAPP ช้ามากๆ ครับ
ขอบคุณครับ.BestbuysickVersion: 2.15.0
ระบบห่วยมากผมอยู่ต่างประเทศ โทรกลับไปที่ธนาคารที่ประเทศไทยจะขอทำการเปลี่ยนเลขโทรศัพท์ที่ใช้เปิด บช. แต่ก็เปลี่ยนไม่ได้ เนื่องจากต้องกลับไปทำเองที่ไทย ทำไมระบบถึงแย่ขนาดนี้ แค่ยืนยันเลขบัตรประชาชน ชื่อ ที่อยู่ และเบอร์โทรใหม่ทางโทรศัพท์มันยากมากหรอ ไปธนาคาร ก็ทำแบบเดียวกัน รู้ว่ากลัวมิจฉาชีพ แต่ผมแค่อยากใช้เงินที่อยู่ใน บช. โอนช่วยเหลือคนที่ได้รับความเดือดร้อน กลับไป ผมคงไม่ใช้ธนาคารนี้ คงไปใช้สีเขียวแทน!!!.EnnigiserVersion: 2.15.0
เป็นแอพที่กระจอกกว่าทุกธนาคาร ควรพัฒนา ถ้ามีให้0ดาวก็จะให้ละควรพัฒนา กระจอกมาก.127373738393Version: 2.15.0
แอพโคตรกากUIห่วย.BadmieVersion: 2.15.0
โอนยากFunction โอนเงินมีปัญหาบ่อย โอนไม่ได้ error ไม่มีเหตุผล ห่วยมาก ถ้าบริษัทไม่ได้จ่ายเงินเดือนเข้าบัญชีนี้คงไม่ใช้ Bank นี้.Kuy192Version: 2.9.0
ขัดข้องบ่อยมากๆถ้าต้องการความสะดวกและปลอดภัย แนะนำให้เปลี่ยนไปใช้ธนาคารอื่นครับ.Charoen (Edward)Version: 2.7.0
ห่วยแอพห่วยแตกมาก ธนาคารก็ใหญ่ เอาแอพไม่ได้มาจะเป็นเดือนแล้ว.$$$a$$$Version: 2.6.0
ปุ่ม Log Out หายากควรจะเปลี่ยนตำแหน่งปุ่ม Log out ให้หาง่ายกว่านี้
นั่งไล่หาตั้งนานกว่าจะเจอ.Salapao00Version: 2.15.0
It’s good but …Constantly I get a “can’t connect to network” error so I can’t use it to pay my bills. Extremely frustrating. My network is a solid 300 mbps and working fine from other apps..PhotoratVersion: 3.17.2
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