Edits: Video Editor Customer ServiceInstagram, Inc.

Edits: Video Editor Customer Service

  1. Edits: Video Editor Customer Service
  2. Edits: Video Editor App Comments & Reviews (2026)

Make videos you’re proud to share with Edits, the new video creation app from Instagram.

Edits is a free video editor that makes it easy for creators to turn their ideas into videos, right on their phone. It has all the tools you need to support your creation process, all in one place.

Simplify your creative process

• Export your videos in 4K with no watermark and share to any platform.
• Keep track of all your drafts and videos in one place.
• Capture high-quality clips up to 10 minutes long and start editing right away.
• Easily share to Instagram with high-quality playback.

Create and edit with powerful tools

• Edit videos with single-frame precision.
• Get the look you want with camera settings for resolution, frame rate and dynamic range, plus upgraded flash and zoom controls.
• Bring images to life with AI animation.
• Change up your background with green screen, cutout or add a video overlay.
• Choose from a variety of fonts, sound and voice effects, video filters and effects, stickers and more.
• Enhance audio to make voices clearer and remove background noise.
• Generate captions automatically and customize how they appear in your video.

Inform your next creative decisions

• Get inspired by browsing reels with trending audio.
• Keep track of ideas and content you're excited by until you're ready to create.
• Track how your reels are performing with a live insights dashboard.
• Understand what affects your reels engagement.

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Edits: Video Editor App Comments & Reviews

Edits: Video Editor Positive Reviews

Finally, an app from Instagram that’s not trying to be TikTok… oh waitOkay Instagram, I see what you did here — you looked at CapCut, whispered “me too please”, and dropped Edits like a surprise party no one asked for but kinda needed. To be fair, it’s actually… good. Surprisingly smooth, no crash (yet), and the tools are way better than I expected. The green screen works, the AI cutouts don’t butcher my face (mostly), and I managed to make a reel that didn’t look like it was edited in 2009. Would I say it’s a game-changer? Not yet. But would I keep using it instead of juggling 3 other apps just to post one video? Absolutely. Just one small request: dear developers, please keep it simple. Don’t bury the good stuff under 12 taps like you do in Instagram proper. Let this one breathe, okay? P.S. The “Made with Edits” tag is cute, but let’s not turn it into another clout metric. In short: clean, promising, refreshingly not annoying — and that, in 2025, is high praise..Version: 377.0.1.0

Great, but needs more.I’ve been playing with the app for the last few days and posted many videos. So far I love it! But there’s a few things that are missing that I hope get added in the future. Firstly, I would love to save my projects in the cloud! Sometimes I edit footage on more than one device and being able to pick up my edits on my iPad to do detail work and then come back to my phone to finish the project would be great! It would also be nice to have object tracking, i.e. pinning stickers or text to an object on the screen and have it track with that object. These things are already possible in other apps like Apple’s Clips app or CapCut. Having these features within Edits would make this the killer app for me..Version: 378.0.0

Surprisingly Good for initial releaseTo start with the pros. Edits has probably the smoothest free timeline editor I’ve tried. It feels pretty precise. Like instagram its filters and video are great. Every other feature seems very polished for what is there. Now for the critiques. Right now it feels like a very limited but smooth version of CapCut (that finally has dark mode!) MY BIGGEST GRIPE is definitely the lack of keyframes. I believe that just adding this simple feature would take Edits from a pretty good timeline editor to a HEAVY HITTER against a CapCut. I wish you could upload your own fonts as you can only use provided fonts. While the feature set seems pretty good, I feel it lacks any unique features. It kinda just “gets the job done” I feel that if they were to add features that set it apart from any other editor that could definitely encourage people to ditch their old editors to jump to this new one. Overall I feel that Edits has a LOT of great potential. If they act quick and decisive adding key features like keyframes, custom fonts, and more unique features that set it apart from any other editor, Edits could be an INCEDIBLE and preferred editor for any phone editor. Thank you for listening to my TED Talk. 🤙 ~ Huntrè.Version: 377.0.1.0

Good app as a startAt the beginning first release it’s a good app for editing with almost all basic features. It need to add many other features that I think it’s a must be in the next updates: 1- add templates feature ( same from Instagram or create templates) 2- as a video creator we need to search bar to see ideas about something, now scrolling show random trending video with trending sounds ( if you combine search with trending audio and reels will be great) 3- collaborations projects still not available 4- add key frame for videos 5- overlay videos with modes like darken.. 6- ability to design a custom intro for a reel that can be used in the future 7- texts movement and hiding behind subjects 8- more sound effects must be added 9- ability to export directly to Instagram as a story not only a reel 10- in ideas add progress, like still thinking, in progress, finished so we can know which ideas remaining 11- AI tool to help you write a reel description with the trending hashtags related to video I hope that you can read my suggestions, there is more maybe in the future And thanks for let us use Instagram with a professional way like this.Version: 377.2.2

Nice app but needs updatesI really like the app especially coming from CapCut which is paid and full of ads. Of course CapCut has a ton more options than Edits, but for this app being free it’s pretty good! Now I know Edits is new so it’s to be expected that there are some glitches and bugs in the beginning. But it’s bugging out nonstop. I can’t even finish editing my video because the app shuts down every time I try to make an edit. It also sometimes doesn’t play the audio on what I’m editing, or simply freezes the video being edited. There are a few other glitches I’ve come across but those are the main ones..Version: 378.0.0

Fantastic Editing Experience, Minor Export IssueI’ve used the New Edits app several times now and overall, I’m impressed with its potential. The editing interface is intuitive and user-friendly, making it easy to put together great-looking videos. However, recently I’ve run into an issue where exporting a video gets stuck at 7% and doesn’t progress. I’ve tried a variety of troubleshooting steps, but so far, nothing has resolved it. I understand new apps often have some kinks to work out, and I’m hopeful this will be addressed soon. Once the bugs are ironed out, I believe this could become one of the best mobile editing tools available!.Version: 378.0.0

Everything I wanted in an editorI post exclusively to instagram and their built in editor was always buggy and didn’t have all the features I wanted. This app solved that! It’s everything you could have wanted all in one place to make professional reels. Great transitions and effects. The only feedback I have for developers is that “slip” should be right next to cut, as those are the most used buttons and right now I need to pan over to slip multiple times when making my videos!.Version: 377.2.2

Text overlays don’t upload rightHi! Garden_ig__ here! I love what the Edits App has to offer so far, but I recently uploaded a reel through Edits and the text overlay is… not good 😬 I can’t see the words or emojis properly. When I edited through the app it looked fine and exactly what I wanted (I customized it myself) but after I uploaded the reel, the overlay became way lighter than it appeared and I can barely see the text, much less the emojis! I couldn’t find a review or feedback tab within the app, but will be happy to change my rating when this is fixed! I’m excited about this app and will make editing my reels easier to do and upload directly to IG and FB! 🫶🌱💚🪴.Version: 377.0.1.0

So far so good!Having the ability to edit and choose trending sounds from Instagram is actually really cool. What makes this stand out over its competitors is that if youre an influencer on IG you get direct analytics from your videos right on edits. Its still new and while its far better than editing directly through IG it's still lacking a few features that others have. That said, I am thoroughly enjoying playing around with it and am excited to see what more it brings to the table..Version: 377.0.1.0

Needs more features, fantastic designIt’s a very nice app and it works great. It feels like it’s a clone of CapCut. Theres a lot of features not there but at the same time lots of paid features on CapCut is there for free. The integration with Instagram and Facebook works seamlessly, but if you upload a 16:9 video it will change it to a 9:16 video if you wanna upload it to Instagram or Facebook. The inspiration reels are fantastic because I could just click on the three dots at the top and they will take me to the same video on Instagram. In total a fantastic app, but needs more features..Version: 377.2.2

Love it but the voice delayedThe app is very easy to use, and I love uploading to my Instagram account. However, there are a couple of issues: 1. When you download or export the video, the audio is delayed, which makes it inconsistent with the lip movement in the video. 2. I wish there was an option to select which Instagram account you want to upload to, similar to how it works with Facebook. 3. I would also appreciate having the option to save a draft on Instagram when uploading, instead of just being able to share it immediately or schedule it..Version: 377.2.2

First reviewer lol butThe app just came out and so far is been great man you should try it and is even free in my opinion is better then capcut because capcut is turning into a paid app and hopefully for this that doesn’t happen and this 🥰is basically the best for clip farming and getting all audios from instagram❤️💚 But i hope a update comes out for landscape&longvideos and then i will become a full time editor here Hope you received my message mark!◼️.Version: 377.0.1.0

Sleek and EfficientThis is a great easy to use, love-able interface, and efficient editing app. This app works like CapCut, but it has a sleeker interface. Way sleeker. The other great thing about Edits is that it is connected straight to your Instagram, so you can see insights on all of your reels. The reason I put a four star is because one of the projects I was working on glitched. Even after I put edits in the project, I’ll press the play button and nothing will happen. Other than that issue I can’t say more how much I love this app..Version: 377.1.2

Ehhh it’s okay, but there are better free editing appsI originally downloaded this app hoping it would help prevent my videos from glitching when uploading to Insta. I haven’t uploaded anything to it yet, so I can’t speak on how well it performs there. As for the editing tools, they’re pretty basic—there aren’t many adjustment options. I’d love to see more flexibility, like being able to change the speed of specific parts of a video instead of the whole clip. On the plus side, I do appreciate that the splice tool is front and center in the toolbar—it’s a small detail, but super convenient!.Version: 377.0.1.0

Absolutely love this app/Its a great pair for instagram ✅I used the Edits app for the first time yesterday and for someone who uses CapCut(which you have to pay for👀). I can comfortably say that this app is one of the best video editing apps I’ve used, it’s very smooth and user friendly. The quality of the video was not lost due to editing, no water marks/instagram logo when it shows in your gallery. Overall 10/10 app can’t wait for future updates😁.Version: 377.0.1.0

Decent app to edit on the flyI usually use premiere pro on my pc to edit my videos to post to instagram. However, I was a bit lazy this time to transfer my videos to my pc to edit. Initially, I used capcut but I didn’t like the fact that it has a watermark for the free version. I downloaded this app because someone I followed on Instagram mentioned it. Didn’t disappoint me at all. For my use case, it’s very simple edits so it works really well for me..Version: 377.2.2

I’m Digging EDITS!So far, I’m loving this Edits app. As a content creator who solely uses Instagram to create reels, this is a nice smooth upgrade to the internal IG edit tool. I like that there are additional features on Edits like transitons, built-in inspo reels, sounds, ideas, etc. and it’s cool that insights are directly available through the app itself. I also like that there is the automatic save feature so I don’t have to worry about saving each edit before publishing my work..Version: 377.2.2

Perfect from iran 💚🩵💙Great start — smooth and high quality! Really hope this is the beginning of something amazing. The first version runs super smoothly and feels high quality. I’m excited to see more features gradually added in the next updates. It’s absolutely awesome — truly exceptional. Very user-friendly too, which makes it perfect for beginners and semi-pros alike. Wishing Meta’s team lots of love, blessings, health, and soulful success in this journey!.Version: 377.0.1.0

Great app so farApp is great so far love it but the only thing I would change is, the way you have to shorten clips is a little annoying if you have to cut a lot out although if the clips are short it’s not a problem. Would be nice to have the same concept as making your reel on instagram where it just shortens as you hold it. Hard to explain I know but maybe developers will know what I mean lol.Version: 377.0.1.0

EditEdit for now on I will be watching videos into the edit app. Can you please offer a like button in the edit apps when you watch videos in the edit app because they kind of makes it feel like Tiktok edit app kind of feels like TikTok when I watch videos in the edit app I will be watching Instagram videos in the edit app from now on instead of Instagram.Version: 377.0.1.0

Not as good as other apps, not much newI was expecting a great app like CapCut or premier with many new features, but this is little more than was offered in Instagram ( woeful). Every time you edit you has to export so you end up with many copies of your video and have to delete them all the time;, no way to increase or amplify recorded audio above 100 if it was quiet, no way to smooth faces, and so many effects that other apps have. As a creator, I’ll carry on with CapCut and others as this is way too limited and weak.Version: 377.2.2

So much better than editing in IGLove the app so far because editing in Instagram always made me want to throw my phone out the window. I do wish though that when making a reel it would turn live photos into a video like the IG app already does. I’ve played around with it with and as far as I’ve found, it can’t do that. And the “animate” feature makes the photo look insanely fake. But again, that’s the only complaint I’ve got so far..Version: 377.0.1.0

Pretty Good FeaturesI actually like this. Was able to do the preview first. I love the HD setting. It really makes my videos pop! Makes them better quality. There’s some neat features that I like and the fact that it posts directly to IG and Facebook. I have also used it on other platforms because of the quality videos I can make. I’ll continue to use it..Version: 377.2.2

Best video editing add for easy maintenance content creatorsIf you’re not looking to make flashy edits and just want to put clips together this is the perfect video editing app. You can record directly in the project so the clips stay organized and you don’t have to search everywhere for them!!!! I’ve been wanting something like this for the past 3 years.Version: 377.2.2

Its baina cliff GordonI been excited about this app dropping because I like to do everything myself when it comes to the content I post on my instagram this app is simple to use and very user friendly I highly recommend it 10/10 on the rating I would give you more stars but the limit is 5 ❤️🔥🔥s/o to the developers and instagram.Version: 377.2.2

Great editing applicationGreat application for editing with a high quality download. Only comment I think they could add some extra features like more transitions and maybe customizable speeds instead of doing it manually. If they work on these small little features it would definitely be my daily editing app!.Version: 377.0.1.0

Loving it so far, but need “apply to all” optionSo far I’m really enjoying the app! My only suggestion would be to improve how edits are applied across clips. Right now, if you make cuts and say you forget to turn off the volume or adjust settings beforehand, you have to go back and edit each clip individually. It would be super helpful to have an 'apply to all' option..Version: 378.0.0

This is goodFinally I found an editing app for my videos! Everyone should use this editing app because it is good. The ai voices sound good to and all of them are free. My favorite thing is everything on the app is free and there is no stuff that costs money! This editing app is so much better than CapCut! I can’t wait to see the next update on the app. FIVE STARS!!!!!!!!!!!.Version: 377.0.1.0

Amazing app !!This is so helpful for editing,it has so many cool features that helps edit,and it has song ideas that can help you pick a sound for you reel, also I love the ai feature that makes a photo turn into a mini video ! I recommend this app so much if you like editing on insta !!!🫶🏼.Version: 377.0.1.0

Great app, but needs workThe fluidity of the app is great and has some awesome features, but I have been running into glitches with playback. If you use the animate feature and try to edit the length of a clip, it won’t play at all. I would also like to be able to import audio from my files. Some more effects and also variations in the Ai animation would be awesome as well..Version: 377.2.2

It’s great, but…The fact that I cannot change, the aspect ratio extremely bothers me. And I do not like how if I have a photo or video that is more than 9:16 inches it cross it and doesn’t let me restore the uncropped parts. Also, where are the in and out animations lack of effects, no transition tab. It’s still a great app, but there’s a lot that needs to be done if it wants to be number one..Version: 378.0.0

Loving it so farI work for several companies and creating content is my way to work, so we are trying it and so far we are happy with it, just a tip or suggestion, would be great if you guys as a teleprompter feature with 4k 24 option, for most content creators would help. 🙏🏽.Version: 377.0.1.0

Something you should addHello I’ve never written a review before but I have one thing you should add and it’s where you can switch the vid from up and down to side to side because I would love to switch it to up and down but ya everything else is absolutely perfect 👌🏻.Version: 377.2.2

What Edits needs.I really think this app has potential, however it is very limited currently. I know it’s in the “invite only” faze until the 30th, but I would like to see: more effects added Allow me to add multiple effects to video add in new effects to the app (make more diverse and more creativity options) Add in “reverse” to put a clip in “rewind” essentially. Fix the music not transferring official audio to IG when posting. I do really like the green screen! It is the best green screen competitor to Tik Tok that I’ve seen! I will have to experiment more with it on this app. Thank you for the invite, I hope we get more features added on official release day! (My rating will go up if this is the case).Version: 377.2.2

Overlay issueThe app doesn’t give you the room to expand an overlay IMAGE on a video, like if the video is 3min long, and you want to add your logo image on the video, the app won’t let you expand the logo image to that 3min., and before I forget, the app doesn’t allow you to add audio file, your audio has to come like a video.., PLEASE FIX THIS.Version: 377.2.2

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