Subway Surfers+ Customer Service

Subway Surfers+ Positive Reviews

Amazing modified version of the original gameIn my personal opinion the game is amazing! A version of the original game with no ads and no unreasonable questionably expensive characters. And I love how they give more purpose to the characters you buy by making them being a source of multipliers, the more expensive they are the more multipliers you get as in the original game they are really expensive but are really of no actual use. And I love how the amount of keys you get in the missions are more reasonable as well, which in the original game you are rewarded with a very little amount after a really hard work, and in this version of the game you do more work and get more compensated. This version of the game feels more enjoyable with the absence of ads, no paying for characters with real money(which in the original game is a thing but I don’t understand why they are so overpriced since they do nothing in the gameplay besides making you look cool) and with also the variety of outfits of characters that show their past events suits which the original doesn’t do. Summarizing everything, the game is more complete, enjoyable and reasonable. I feel like I wouldn’t change anything in this game besides adding more cool things which is completely optional because the game is already amazing the way it is, just keep adding the updates of different places of the world like the original game does and that will do! Amazing game and I enjoyed it very much..Isabelcris❤️Version: 1.0.6

TOTALLY AWESOME!!!This version of Subway Surfers is so great! The characters themselves cost way less than in the original game (each character is now 9,000 coins). The special characters are now unlockable through a Collectables Box which makes it way more easier to get characters you’ve never had before, albeit randomly. Additionally, keys are much more easier to get in this version, not that it matters since their only main use seems to be for the Collectables Box and for skipping missions. Overall it’s an amazing new way to play the game, and it brings that feeling of playing it back when it first released. However, you can’t transfer your data from the free version into this version, not that it matters either since it’s very easy to get back any characters you had previously. Highly recommend this version to anyone wanting to play this without ads..Space_kittenVersion: 1.0.2

Wonderful - only two small issuesI was thrilled to see this game was coming to arcade. I played SS for 10 years before quitting due to the increased price of everything (no reasons outfits should be 75 keys, pure greed). I LOVE this game, and every issue I had with the regular edition has been fixed. Only things I would fix are that top run is being really buggy - it hasn’t worked for days now, and I would remove the time control on gaining season rewards. The current season ends in two days and I can only access reward 22/29, and I’m worried I won’t be able to get all the rewards before it’s over. I may be mistaken, but I thought all rewards opened up about 5 days before a season ends? Not sure if it’s a bug or what. Since we can’t use keys or coins to skip past the waiting period, why not just remove it? Otherwise, I’m very pleased with this game..Zizzy 😎Version: 1.0.2

Awesome!!!It’s so fun and you don’t need WiFi or anything I play it when I’m really bored and it’s super fun to compete with your friends and family. I try to get a higher high score than my brother and it’s just so fun! The best part is, I hate ads cause it ruins your whole game but it has no ads! Not a single one! Which makes it so much better because I get to enjoy the game instead of having to watch an ad every round. On the other subway surfers, it’s so hard to get more characters and board or everything else, but on this it’s so easy and so amazing, there’s also so much more options to choose from for your character! And when your at a restaurant or like something when your really bored or waiting in line at Disneyland it’s so fun! Because you don’t need WiFi! I recommend this game so much!.Emily 🎀🩷🌺Version: 1.0.6

Cool, but it’s also fun and a little boringSo Subway surfers is a really interesting game. You get to jump serve and keep running away from the cop every time the cop gets close to you and do you wanna know a cool trick that I shouldn’t tell you guys so cause I’ve had Subway surfers for a long time if you are by the cop, put the hover board double tap the screen and use the hover board and then it will make you run away from the cop faster and you guys can also collect words to make a word and you guys can also get keys it honestly is a really fun game that I like you guys may not like it, but I do and I was just giving it an interesting way of doing this, but yeah.Weirdo, but kind of funVersion: 1.0.6

Stuff I would like to see added for us + membersHello, sybo my name is semaj and here’s a review of the game, & some suggestions/ ideas I have that you could possibly add for the + version of subway surfers A positive of this version of the game is that every thing is way cheaper and easier to purchase characters and boards, also plus the no ads feature, and the addition of the collection box to get any random character from the game using keys - which is fair. Although I just wish that stuff like the mystery box’s to get coins and boards didn’t cost ONLY COST keys , because yes although you can get keys by running and grinding for a long time, it’s so time consuming and repetitive some would say, so it would be best to have 2 options to get the box’s with keys or coins like 500 each for example to stack on your coins easier. ( also maybe like a wishlist feature for surfers that you wanna obtain maybe, since you can basically obtain any character in this version ) - ALSO I really want you guys to add the double coin feature in this version of the game, it’s really missing that. That’s all , thank you so much for reading this long message/ review , take care - surfer , Semaj.Semaj_jaVersion: 1.0.7

Apple Arcade Did the Right Thing With Subway SurfersI really like that Apple Arcade added Subway Surfers because there are no ads at all and no extra subscription needed to enjoy the game if you already have Apple Arcade. The game feels smoother, cleaner, and way more fun without constant interruptions. Subway Surfers is already a classic, but this version lets you focus on the gameplay—running, dodging trains, and collecting coins—without pop-ups or pay-to-win stuff. Everything feels more polished, and it’s a better experience overall. I think Apple Arcade did a great job with Subway Surfers, and this is one of the best ways to play the game right now.JakeyRed9Version: 1.0.3

Very good overallAlthough I find that mobile games bored me, and would rather play pc, or something, this game changes that perspective for me. It has a lot of changes from the base version, in which it’s almost free to play (what I mean is you have to pay Apple Arcade) and there is no in-app purchases, and no ads that give perks. Although some might think that the revive system makes the game too easy, it’s better than having to spend a bunch of blue keys just to save your run.ReviewritesVersion: 1.0.2

Please read (:especially the developer:)I LOVE your game so much and I love it so much more than the non-arcade version. For Starters everything is so much cheaper! I could buy all my characters and hoverboards in one go if I wanted to. (That’s how cheap) The only reason why I gave it a 3 star review, is because I’ve been playing this game for 24 hours and now it won’t let me open up the events. I unlocked it and I was playing it just fine but then a little while ago, when I clicked it, the whole entire screen just froze. The snow wasn’t even falling! And I’m really sad that I can’t play it now so if you could help me out with that little problem, you’ll win me a 1 million star review thanks for reading!! Love your game so much!!.Exiled –SparrowVersion: 1.0.2

Has a few bugsFirst, a few of the characters still have the old prices — 60k or 90k seems high when everyone else is lower. Like Prince K used to be about 1M coins, now he’s 9k. Second, the timed runs are broken. Used to be, you’d run out of time right before picking up an hour glass to get you to look at an ad to revive. That’s no longer an option so they need to increase the spawn rate to make it possible to keep going. Third, a few minor bugs are still present, but it doesn’t slow down like the other version on the 16 series. All in all good stuff..N. JollyVersion: 1.0.2

Five starsThis game is so much better than the regular one I recommend downloading it I'll give you 3 reasons, 1 the characters are way better and less coins , 2 you get so many chances to try again without dying the first time if that makes since and 3 it's just the best game I've ever played, I don't really know how to explain how good it is but I recommend trying it..Best game everrrrr recommendVersion: 1.0.7

This game is great just hardThis game is great you can level up your avatar and all that but the only problem about this is that it is really hard in the begging it is fine but at the end the trains are moving and all that but one time when I was playing it I had no where to go and there was trains moving so that was how I died also there is a train worker chasing you the hole time so that is something you need to worry about it is up to you if you want to get this game or not.WickednesVersion: 1.0.3

The base game without the consThis version of subways surfers is marginally better than the base game just on the fact that there are no ads or paid things, you can get everything for free and even the keys are way easier to get, all characters make your multiplier go up and they all only cost 9 thousand coins, my only gripe is they don’t have the option to put your character on random like the base game does, but other than that this game is perfect.EdweeddVersion: 1.0.2

This is the best game ever I rate this 10First one thing I thought about this that was so great is that the game is upgraded to the hardest mode when you get to to a hard part it’s so hard and you really have to swish and slash so what I love about the second is the review is that I love the cop in his costume and I love the new skins and everything especially the holiday ones best game ever I rate this 10 please read.ZaynfarajVersion: 1.0.3

Why this game is funThis game is fun because it has limited time stuff. Also multiple different characters. Another thing is that it is just fun and it has different worlds. But it has flaws too which every game has. For example sometimes it glitches and you lose your streak or miss a letter. But overall an amazing game and experience..Andy brykerVersion: 1.0.6

Different maps?I absolutely am in love with this game it’s amazing and I have a hard time getting bored with all the events and it made me wonder why don’t we have different maps added to the classic map on subway surfers like why not a subway surfer map by the beach or a subway surfers map on the moon that’d be so cool. If you’re looking at this devs please 🙏🏼 add maps (:.ReviewingFrog2013Version: 1.0.2

What we asked forEverything in ss+ is what we asked for in base ss. Im pretty sure we have been asking for better locations and to starts ss+ in classic just seems right. People have been asking for a more important use for coins and we got just that. What i could want is a little announcement before every update/ trailer for the next update just like normal ss. But that’s it tbh.Crimson Red ❤️Version: 1.0.2

Good game just missing thingsI love this game but I should be able to have my account from the original game on this one and all you should add all the challenges like the ones to get the new character that come out like the make it the same game don’t change anything because it will get boring after a while.Karina552Version: 1.0.2

This just changes subway surfersThis game is the best game Sybo game apS has ever made. It gives you assess to limited skins limited boards and give you rewards for beating your high score. It’s totally f2p (not including you have to pay Apple Arcade.) it is the best you can get a 210 score multiplier because of your characters. I play this game and my name is FierceShark619.SyboclutchedVersion: 1.0.6

The best game ever!I used to play the subway surfers app for free when I was in high school before the Apple Arcade game but subway surfers + gives me the same adrenaline hype feeling that I got from the original game which is great I also like the different themes and visuals that you get also. I would definitely recommend this to my friends 😊.Cbear425Version: 1.0.7

Really fun gameThe standalone version of subway surfers is already really fun, but this version just makes it even better. With no micro transactions and no ads, it really is the definitive version to play. I’ve been playing for hours but maybe I’m a little biased for already loving the original game. Highly recommended.James Barnaby GarciaVersion: 1.0.3

Read before gettingThis games is sOOOOO fun! I played the old game before it was a + and it was fun. Now all the prices are cheaper. (Like by a lot!) There are no annoying adds. And there is no way to spend money! Though I do wish that there was another map to play on. And so more events..Pickle🐶Banana🐹 are the bestVersion: 1.0.2

Top Run ProblemI’m really enjoying the arcade version of subway surfers. However, the Top Run doesn’t seem to be working/connecting. It only says “connection problem” every time I click into it. There are missions that require the use of Top Run so this problem is kind of difficult. Other than that, everything seems to be great..Daisy.10123Version: 1.0.2

Classic subway surfers but…I’m loving this game, probably my most played game of the year, however, my biggest gripe and the reason I haven’t been playing as much recently, is due to the fact whenever a season is over, there’s no indication of when the new season will start. I don’t mind waiting, but when I go on their socials, I see updates and communication about the original subway surfers. Not subway surfers+..Le JoJoVersion: 1.0.3

LOOK AT THIS BEFORE YOU GETOk, so I played this on an online thing called Poki, and it was really bad, character wise. But now, it’s so smooth, and you unlock coins so easily! It starts you out with 10,000 coins so you can buy a character first thing. This game is so addictive and I play it nonstop! You should totally get it!.Pippy B BugVersion: 1.0.3

Dev pls add these two modesFirst up I love this game an Can you please add a mode where you can play in first person because I think you get a lot more five stars and also I want you to add a multiplayer mode so that you can play with friends and if you want,with a computer..SkxmcidjcjiajxnclaoncVersion: 1.0.5

Freezes and shows I earned no coinsGame frequently freezes after a run. Shows that I have 0 coins and therefore no rewards. Please fix. Update: app update fixed glitch and I am able to enjoy this game again. Thank you developers!.ToastyburpsVersion: 1.0.5

Super hard but super fun 🤩This is a challenging game, but it’s really,really fun. My mom also used to play it. There are events which I am really good at and love, even though they’re supposed to be really hard. You can upgrade your avatar based on how much coins you have or multiplayers. Trust me, it’s REALLY FUN. Try it, love it 🥰..Capybara agentVersion: 1.0.6

Love but a few thingsI I love this game but the regular game is not good defiantly would not recommend . To the app:I would also love it if you had a player that comes with double jump or super speed and maybe even a new event like you race your friends or even real people not just the computer just saying.Reviewer trust meVersion: 1.0.7

LOVE THIS GAME always one of my favorite options of games!!!This game will always keep you from being bored and keep you occupied.(during traveling etc.) Definitely have this as a game option. And just saying, if you mess up, you can always,and I MEAN ALWAYS, try again. 🥹🥹🥹😍😍😍.FunnyMareVersion: 1.0.2

Great edition to an already great gameThe Apple Arcade version of Subway Surfers keeps everything that made the game fun while removing ads and in-app purchases. Gameplay is smooth, visuals look great, and progression feels more enjoyable without interruptions. A solid upgrade and definitely worth playing..NipgreaseVersion: 1.0.2

Best game ever even my mom played it😯😀This game is the best game ever even my mom played it and she’s 34 years old so this game also has some problems like i have 678 coins and it still doesn’t let me buy any characters but other than that it’s pretty good 👍.Baby Cayden sandersVersion: 1.0.5

Great version of a classicThis is a great new version of a game I’ve loved for a long time. It’s nice to enjoy the core gameplay of subway surfers without being bombarded with ads or microtransactions. However, I think the revives are a little too easy to get. I want to earn my wins!! Either way, this game is definitely one of Apple Arcade’s highlights..Michael836Version: 1.0.2

Great game just bugs.It’s just like the base game. But the leaderboard bugs, which sometimes causes the whole game to bug and makes it impossible to exit the screen where it shows your score. I’ve repeatedly pressed the back button but the only thing that seems to work is closing the game entirely..AsamiHaraVersion: 1.0.3

Love this game but..Every time I end a run in an event the whole screen freezes!! Then I have to completely exit the game and go back in! I didn’t mind at first because it didn’t happen that often but now it’s every time and it’s making me want to stop opening it all together.Forestdweller38Version: 1.0.3

Subway surfersGreat game and I love this game so much better i didn’t play it at first, but then I had one cruise and it was the only game I could play and then I fell in love with it and I’ve been playing since 2025 through 2024 love this game and so will you!!!!!!!!!!.Love 6868Version: 1.0.5

Absolute cinemaFirst of all, you don’t get any ads, which is already off to a good start then The way to revive is way funner than the way you revive in the original version and then you can get all of the exclusive skins.T. rex🦖Version: 1.0.2

Great gamePlease remove the time gate for season hunt rewards. There’s no reason for locking it by time since there’s no way to even spend currency to bypass it. Also fix the top run leaderboards. Great game overall though. It would be nice if this game was available as a paid game rather than Apple Arcade exclusive.Bark PodnarVersion: 1.0.2

Subway surfersGreat game, when your board you can play this it is the opposite of boring. So fun that you never want to stop and whenever you get a high score you just keep wanting to keep playing..So good play nowVersion: 1.0.3

Best game everSo you think you have good focus and handle high speed this game is just for you as you get to the city it gets even faster and harder I personally love this game and can’t wait what you think about it.HdhdjnefjdjnfurjnkVersion: 1.0.2

Subway surfers plusIt is so much better than the normal subway surfers because there is not any adds so when you are in your game Mode u can keep on playing plus some characters are free to get.GoodgamerocksVersion: 1.0.2

I love this gameThis game helps me calm down and relax, subway surfers is also super fun! It’s entertaining and I love it when I hit a new high score and I also love that when I do fall or get hit by the trains it allows you to retry and keep on running!.Hi it’s AnnaVersion: 1.0.3

It could be betterReally fun to play. Arcade, so not watching ads. Graphics, really well done. Here is the problem 3 days into new 20+ day season, already have season tokens with no where to spend them. Quest completion requires spending them, again already bought everything. Do better!.308.931.563Version: 1.0.5

My name is RoyaltyI love this because in the original you don’t get faster and I like the way how you press the thing and they give you a board you can break through the trains. It’s so addicted. I love it so much and bye Pookie..Red Cross and Red CrossVersion: 1.0.6

BEST GAME EVERThis game is so fun than the original subway surfer surfers. when you get hit by a train you tap to escape. in the original version you escape when you got keys. This was the funniest game ever. It has no ads and app purchases. I’ll go with 5 stars..AYUBIEGAMINGVersion: 1.0.2

☑️The first time you were able and I didn’t have a chance I just had to do a quick one on my own because my friend had it.Stella & Leroys #1 FanVersion: 1.0.5

Needs some kinks worked outWhen I collect coin to fast it won’t give me the coin i tried it collect also sometimes if the arrow is just a little bit of center in the minigame it won’t give me the jetpack please fix these..Gamer boy 231Version: 1.0.6

Game is good but…Why are you update so late? I always used so many “2 keys” to get rewards that l had missed because you didn’t give any information of update. Last time, you provided it but only 4 days left to get 3 crews. Are you serious? or just deliberate? In that case, I’d prefer vanilla Subway Surfers..Just a name0Version: 1.0.6

Subway Surfers all in oneIt’s Subway Surfers, with all the same game feel it always had. One of the best and most classic endless runner ever with tons of characters that are unlockable by playing the game. If you like endless runners or remember Subway Surfers fondly then get this game no question.ThedranVersion: 1.0.2

DivertissantLe jeu est très divertissant, les récompenses et commentaires pertinents..Emmy🇨🇷🫰🏻🇨🇷Version: 1.0.6

Best game everI love this game and the new update it’s so cool and fun to play.Anonymous@1231Version: 1.0.7

5 starsBest game for kids .so much better than Minecraft 😀.Subway surfer 🏄Version: 1.0.7

It’s the bestI love it so much it so cool and I can play with no internet just wish it would go faster at the start.ItaliacatVersion: 1.0.7

$$$$$&$$&&&A M A Z I N G. 5stars.PotggjkkkVersion: 1.0.6

YbjjIncroyable.Nm hi nmVersion: 1.0.6

LoveI love the actions and the people who make the hit on.Try to get it onVersion: 1.0.6

GoodIt is super fun and easy if you’re looking for a good game because you are super bad at all of them this is the game for you 😀.Rainbow hen 6767Version: 1.0.6

Love itA quick way to get coins is to always aim for the magnet and make sure you upgraded the magnet all they way, i love subway surfers+ so much..Starwarsfan2323Version: 1.0.6

Way more skinsLove it.Hairysac69Version: 1.0.6

Remove trick or treat eventObviously not thought out and not even fully developed, very buggy..Naccy6Version: 1.0.6

GoodI love this game so much but maybe there will be a vote on drawing a character 🤔.Mason JanvierVersion: 1.0.6

JackychanGood game.🤥🫠 I’m not even yVersion: 1.0.6

Is the most best game I’ve ever heard ofSo there’s no ads I like to jump surfer and keep running. It’s so fun to laugh and play with your friends thank you thank you for making this game so much..Love it🥯🥬🍒🍅🌽🧅🥝🍉🍉Version: 1.0.6

AddictiveThis is one of those games that you can play,and then play a different game and later play it again and enjoy it just as much as you first plays it! Recommend.MJ HEEE HEEEVersion: 1.0.6

I wantI wish they’re smart at these games on the arcade because my mom doesn’t let me get a lot of things on the Apple Store and it’s not Because my sister has a lot of things from the Apple Store. I have more things on the not like any new things into March.Ty was in his mid to mid I dVersion: 1.0.5

No AudioIt’s audio is missing.LinsksRBLXVersion: 1.0.5

My reviewThis game never gets boring!.MjchakerVersion: 1.0.5

Amazing gameOkay so I really love this version of subway surfers I have the og subway surfers and subway surfers plus it’s a simple game but it gets harder with the speed the exact type of game I was looking for thank you so much to the developers of this game cause it is so fun to play..KevinWalker234Version: 1.0.5

Childhood gameAlmost 30 now I always played this as a teen I come back to it every few months/years.SkyHigh_204Version: 1.0.3

Love itBest game best game best game.Best gamer osaorVersion: 1.0.3

Pls fixConstant connection issue w leaderboards :( everything else works fine.TylerJaden24Version: 1.0.3

Get both brawl stars and subway surfersIt’s cool but I kinda like brawl stars more if u don’t have brawl stars get it it’s fun but this game is fun.Dark spinesVersion: 1.0.3

Subway surfers is goatGoat.Viki the goatVersion: 1.0.3

Fun, but not enough different games to playI like it. It’s really fun, but I would like it if there were other things to do on this game..A big basketball fanVersion: 1.0.3

Absolute classicKeep it coming subway.Randomguy125Version: 1.0.3

10/10Definitely worth the download. When you’re bored at home or on the go, this game is for you to pass the time. Download it now..3KNew3ieVersion: 1.0.2

Good gameReally nice running game I gave it 4 stars because the game just feels rigged not that it is it’s just that the revives makes it feel rigged.Highupintheskyhi145Version: 1.0.2

J’aime beaucouq ce jeux.J’aime beaucouq ce jeux..MattbougieVersion: 1.0.2

Pretty goodPretty good exemption.Bhdthhrtygh666668Version: 1.0.2

Good but some features brokenTop run dosent work and I really need it to..oblivionVersion: 1.0.2

SLAY!!!!!!!!Hiiiii!!!!!! I’m back just cuz after playing for like 4 hours straight it let me play like this marathon game and a floor is lava thing and they were SUPER fun!!!!! So yassssss!!!!!!.CoffeeIsSlayVersion: 1.0.3

Awesome game!I looooooooooooooooooooooooooove this game soooooooooooo much!!!!!!!!!😱🤑😻.Emoune balouneVersion: 1.0.7

I love the gameI.Alice 59087Version: 1.0.2

Best gameIt’s tooo good btw too many 2 chances.Timmy an jimmy and DaveVersion: 1.0.7

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.0.7

Subway Surfers+ Negative Reviews

I want my old purchases!This game seems amazing, with no ads and overall a better experience. However, it seems unplayable as someone who has been consistently earning characters and coins. I’ve accumulated over 450 keys on regular subway surfers and almost all of the core crew characters and it seems odd that this app is not letting me login to my old subway surf account. I probably won’t be playing this version anytime soon until that gets fixed..MunchiefitzVersion: 1.0.2

Arcade version unfairYou’re better off playing the free ad-filled version of this game. In the arcade subscription version, which you pay real money for, there are no ads to watch which aid you in getting more boards or needed boosts for free. Instead, in the arcade version you have to pay for everything, either with coins or tokens, both of which are painfully slow to collect and build up. Yeah, got excited when I saw this game in the arcade. What a letdown :/ DELETED.NotMurrie!!Version: 1.0.2

Great but music kills itI am a really big subway surfers fan and a big part of the experience for me is the audio. Without the options to choose what music I would like to pick before that season comes out, the regular game is better even with the adds. It makes no sense that the music from the old game can’t be brought to the + version. If you could please fix this that would be amazing..Subway surfers enthusiastVersion: 1.0.3

Old textures on newer devices look horribleI think because temple run is doing so well they decided to join the apple arcade train and didn’t even bother to update the textures let alone bring something new. I understand there is an appeal of nostalgia but the graphics look horrible specially on newer bigger screens. It seems they just did the bare minimum to make the game compatible to collect the apple arcade revenue and called it a day. Do better.Th3Gentl3man:)Version: 1.0.2

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