Moment Pro Camera II Customer Service

Moment Pro Camera II Positive Reviews

This app helps with so many issuesI’m a clothing reseller and I’ve been struggling with the IPhone camera. Your app has helped with white balance issues, orientation changes and it shoots in square format. None of the other apps I looked at do all 3. I’m still struggling with taking macros photos of tags. They are not coming out well. Also, i’m getting a lot of out of focus photos from the af box being at the edge or needing to be tapped every time. It’s not easy to do when you have a tape measure in one hand and a phone in the other..Linder426Version: 1.1.10

My New GO-TO Camera!!!I was skeptical at first, that I needed a dedicated cam for my iPhone. I’ve always been fine with Apple’s native cameras and the latest one has some great new features. However, as a photographer for the last 45 years… this ProCamera ii by Moment scratches all the itches I have when using a smart phone as a camera. It even has features that I didn’t know I needed. I’ve known smart phone cameras would eventually replace legacy cameras for most use. I even published photo books using the iPhone 3. The original reason I bought this app is because it’s not subscription and it allows me to use and desqueeze anamorphic lenses, as well as import and bake LUTs into my images… but this app is so much more and does just about everything the way I’d do it if I was designing my own custom camera. At first I was hesitant that it didn’t support recording to external devices, but as soon as I pulled the trigger… an update came out that now supports external recording. For images too! And, it intelligently lets you specify where photos get saved as well as video… and remembers these settings unless you change it. I love the free Blackmagic camera app for video, but more and more… I’m starting to favor this Moment app for video too. The interface is less cluttered and gets out of the way when you need it to. Enthusiastically Highly Recommended!!!.SkiphuntVersion: 1.0.4

Good, but needs workI like the overall part of this app as a casual photographer, but I am miffed it doesn’t operate like I believe it should. Taking pictures at 100mm doesn’t save them for some reason. It takes moment to process, sure, but it’s not processing at all when I take multiple photos in a row, causing me to lose precious moments. I have also had issues where it doesn’t load the camera function at all. Even going back to the default camera app is black, so I think they’re counteracting one another for some reason, locking out my camera entirely. I have to restart my device or wait several minutes for it to figure it out - and this is on the new iPhone. :/ I need to dive deeper into it and I look forward to it, but if it’s not functional in clumsy hands, it’s not for everyone. Accessibility should be the forefront of any development. I look forward to improvements in this area..BDchanVersion: 1.0.1

Natural processing is a game changerI quite literally only got this app so I can take photos with “natural processing”. I had tried a competing app but was displeased with it being subscription and only saving in RAW. I love that this saves in a normal file format & file size. Set up the app to launch from the lock screen for easy access as I’m intentional about using this specifically to get that “film” look of a photo that I had previously only been able to achieve with a separate digital camera or post processing. App was a little confusing at first but once I figured it out I’ve been loving it..Nathan RomanVersion: 1.0.1

Use it as a fantastic complimentary camera appBeautiful results from the natural processing mode. It certainly feels much closer to an actual dedicated dslr in your pocket. I also have a laundry list of things I’d love to have eventually (long exposure, 48 megapixels in natural mode etc) but happy to pay full price for a great camera app as is and not another subscription model to support further feature development. I currently mapped Moment’s camera and Apple’s camera on two different buttons and depending on what Im shooting happy using both. Keep it coming team and excited to see what’s next!.AlemakovVersion: 1.1.2

Needs to support cinematic and portrait modesAlmost all 3rd party camera apps don’t utilize the native camera “fake lens” modes that give you selective blur after taking a photo or video. I know Moment sells lenses to do this, but really this is the one area it and most camera apps fall flat. I keep going back to the native camera app unless I need to isolate the camera to a specific lens. That’s all Moment 2 is useful for since I really do like those two modes. Who always carries a real lens in their pockets? Not me. Please add support for this, it would make it the best..BrajeshwarVersion: 1.0.5

Minor glitch on first open, but other than that amazing!I am just starting to play around with the app but so far am loving what it can do. When I first opened the app and was asked to grant permissions for camera/mic/gallery access, I wasn’t able to grant mic permission (at least I couldn’t get anything to come up when I clicked it). I granted the other permissions, closed the app out, and reopened it and it was fine. Just a heads up for anyone else who gets stuck on that first screen!.M4RG0T SVersion: 1.0.1

Natural processing is good, wish it saved my photosI mapped the app to the camera button on newer iPhones. Whenever you press it it opens the app to a black screen. Then you have to force close and re open and it works. Then if you take a picture and don’t wait 10 seconds for it to save, it’s gone forever. So it’s great when it works but it’s not consistent to easily just be able to open it and snap a pic..Mac daddy 12Version: 1.0.2

Great app, but too slow.Moment app takes way too long to load on iPhone 17 Pro. I tried using it as my default camera app because of the fantastic features, but it’s so slow to open using the camera button. I’m waiting 5+ seconds for the app to load, often missing my opportunity for a photo. The app also takes a long time to save photos to my camera roll, sometimes not saving until I open the app again. The photography features are great, but the app performance is too poor to replace the default camera app..838293727188119Version: 1.1

Good but a little disappointedMuch improved UI experience over the first app! Much cleaner and easier to navigate and controls that are snappy. Everything about this new UI just works! However, it’s missing key features that I loved and used in the original app. I loved the time lapse and long shutter features of the original app and would gladly pay for it again to keep them in this version. Also, the audio meters are now gone?? Hopefully there are plans to get all of this sorted soon. Until then, I guess I’ll stick with the old version..ScruffyscooterVersion: 1.0.1

Love the photos, hate the glitchMy photos straight up just don’t save to my phone. feeling kinda scammed bc i paid 10 bucks after falling for the twitter ads, but i think i see the hype behind removing the apple processing. i love the photos. HOWEVER it’s been several occasions where i take a really good picture on the app, then find out it never even saved. wish there was a way to retrieve those pics. i wouldn’t recommend unless photography is your passion or you did your research on this first.MitochodnriaVersion: 1.0.2

Moment Setting the Standard for Mobile Photography.By far the best app for taking full advantage of Apple’s camera sensor and settings! I absolutely love having everything in high quality and thanks to this app. I no longer have to carry my Sony A7R IV everywhere just to capture a decent image on the fly. Plus, this also perfect for beginners to learn about basic photography functionality..MEISAIIVersion: 1.0.3

Close to perfectThere’s so much to like about this app when comparing to other options for the iPhone. Sure, there are a few minor features it doesn’t have, but there are so many that it does. Love the fact that you can control LUT intensity. Auto ISO. Intuitive UI. The one feature that needs to be added to make this a 5 out of 5 is lock ISO on record. Please add it. Not sure why it isn’t there by default..Migbike23Version: 1.0.5

Cool and confusingGot this for the natural mode and that part is everything I hoped for. Otherwise the UI on this thing is hella confusing. I don’t know what any of these labels mean and there is no manual in the app itself. It also launches slower than the native camera app and when I’m trying to snap a quick pic of my kid doing something via the camera button, I have missed it cuz of the lag..Ricky adfamVersion: 1.0.1

Promising but confusing and clunkyIt is possible that I’m a bozo and misunderstanding some of the apps options and navigation, but I consider myself reasonably knowledgeable. It’s clunky to adjust exposure on the fly. The different processing modes seem to yield unpredictable results, and finding the ideal combination of LUT, processing mode, and file saving settings is confusing. I’m not sure if it’s a bug or what but my preview in the viewfinder is a lot better than what actually gets saved to the camera roll..Jordan DukeVersion: 1.0.1

Major issuesYou can’t zoom in natural mode, and like another reviewer mentioned the photos take a long time to be added to your camera roll. If you swipe out of the app too soon, the photos won’t save. Fine app otherwise, but these are substantial problems. Updating to 4 stars as the dev explained there’s nothing to be done about these issues..JohnnykakesVersion: 1.1.7

Video stabilization issue, otherwise perfect.This app is almost perfect, the interface is great and simple. The ability to add lots and shoot open gate even on an iPhone 16 is awesome. The only issue I’m having is that the video stabilization doesn’t seem to be working. Once this is fixed. I’m never gonna use another phone camera..JsdjxjdkdkflVersion: 1.0.2

App feels half-bakedI love Moment and pre-ordered Pro Camera II to get the 50% discount. This discount is ironic considering the app’s initial release feels half-baked. Compared to the first app, we gain LUT support but lose presets. The settings are also spread across multiple UI elements instead of a single settings menu. I’m not sure what Moment’s vision is here with two different camera apps. I hope future updates make this new app better so I can give it a 5-star rating..David_Burns_RedVersion: 1.0.1

Am I missing something?I want to love this app, but have more control over features using the native Apple app. Little bummed I am out $10. I hope in the future there are features added. 48 not just 12 in raw would be awesome. Also, a volume for the shutter sound. Is there a manual somewhere on how to change these settings? I feel like I am just missing a feature or setting menu somewhere in the app..MikeandfamilyVersion: 1.0.1

Unexpectedly GreatLove it! I never knew that I needed this app until I bought it! I always used to carry with me an additional iPhone 5, just for the natural unprocessed pictures. Now I’ve got it all in one with this app! It has the 2010s iPhone vibes but in a higher picture quality.Edwin baroudyVersion: 1.1.11

A powerful Daily DriverIt’s not as “in depth” as Blackmagic Camera app, and that’s great. Something you can have mapped to your Action Button for quick grabs and also have the ability to quickly switch to intuitive control over everything you’d want to shape your captures..Tim SzczVersion: 1.0.1

Works Great and One RequestDefinitely will help improve my camera skills as it is simple yet brings out the camera at the same time. My request would be to add a live mode like the regular camera app has. I know it’s a professional camera app, but it having a live feature is always great for fun moments..IlovsfcbVersion: 1.1.9

IPhone camera game changerBuilding upon the success of the first pro camera app- this takes everything to the next level! Professional controls, multiple formatting options, lut previews, and a beautiful and easy to use UI. This is the best camera app for casual users and pros alike!.Tap tap revolution 2.0Version: 1.0.1

Still in testingStill getting familiar with the options and controls so I might have missed it but I was surprised it seemed like I was able to make a test recording using ProRes 4k 60fps on internal storage. And I couldn’t find an option to use the external drive I had attached (SL500)..CheckyoulaterVersion: 1.0.1

Great appManual control and user interface, great output options for both video and photos. The only thing I hope they add is the ability to record video to external storage. Also, it would be helpful to provide a few LUT for photo mode..PoolplayerzVersion: 1.0.2

Not intuitive to meI was really excited to buy this and I don’t really buy apps. I regret buying this one. The interface is too confusing and doesn’t allow me to quickly change modes. Takes me so much cognitive load to understand what is happening. There are definitely cool features in this app. Hopefully the UI/UX will improve over time. Fingers crossed..ChipsnchampagneVersion: 1.0.2

Better then 1I have been with moment since 2021. I have not been disappointed and with the new update( 4 options saved settings ) it works perfectly..Rick StageVersion: 1.1.6

Fall in love with iPhone photography againThe natural processing itself is already so great for me, as a HDR hater this is amazing. Few notes : the front camera is only available in wide angle - I hope both regular and wide angle should be working. Zoom is currently not working in natural processing, personally find it really hard to use without zoom feature. My device is 13 mini. It seems like few features are not here yet as it’s the very first version of Moment II…I am excited for more to come.RaoneeeeeVersion: 1.0.1

Good startLots of stuff missing from the ist app , the 200 setting freezes and none of the photos appear in the photo library. But I love the results from the first ones. I’ll keep working with it , don’t care for the saturation filter. Too orange..Jobear1356Version: 1.0.1

Definitely an upgradeThe layout and controls are so much more intuitive and improved. This is a great next step from the first version of the app..LebizcotcriticVersion: 1.0.1

Nice Improvements / lock screen?Just paid and downloaded- really like the updates especially natural look option. But where’s the lock screen widget?.Mikey Takes A RideVersion: 1.0.1

Amazing organizationEverything is more clear and organized and settings are easier to use I do want to shoot in raw but there isn’t an option but the app is amazing.SomeoneFilmsVersion: 1.0.1

Beautiful camera and photos but new bug with orientationLove the UI (you have to play and discover it); and the photos and video output (which I understand less of the latter) are v cool. However with a recent phone / app update: the camera app’s default display is upside down with respect to the camera button (upside down); and any photo I take is basically (vertically, upside down) is not recognized in correct orientation. On iPhone 16 pro The feedback section of the website doesn’t work so posting here Iphone16 pro.Zagy1Version: 1.1.9

Almost perfect, just needs some time for bug fixesThis is the best iOS camera app without a doubt, just needs to save settings and more reliably work with the iPhone camera shutter button.TaycardiVersion: 1.0.3

Lock screen icon plzLove the app. Please make a lock screen shortcut option! And sometimes there is a bug where pictures are “taken” but no photo is added to my library..Jonnytrackstar122456Version: 1.0.2

My new default camera appI’m really loving it and i been loving it since the beta versions. Hope it gets more customizations and i think you guys need to add some built-in presets.EmadMokhberVersion: 1.0.1

Presets!Guys I beg you please bring custom presets back just like you had them on Moment 1. It was super easy to access and switch my shooting modes right from the camera screen.Anthony81lVersion: 1.0.1

Apple Watch remote?Would there be an Apple Watch remote app? Absolutely crucial for me because I shoot a lot of solo shots and would want to be able to control shooting remotely. Still stuck on the old app just because of this.ChalejoelthisVersion: 1.0.2

NTRL is the GOAT!Excellent app! Two requests: 1) An option to persist camera settings with toggles, like how the iOS default camera has. My use case is, I’d want a permanent -0.7 EV on the NTRL photos I take. 2) Sharing jpg+raw together is not an option in the share sheet. Project indigo app supports this..JusgeorgVersion: 1.0.1

Just bought this appI been testing it out lately and I must say this app has potential and there interface is really clean.Third heaven empireVersion: 1.0.4

Would love to see pinch to zoom addedWould be a really convenient quality of life improvement Gotta say I love (and was convinced to buy because of) the natural ‘effect’.OliverNoble14Version: 1.0.1

Really Good but a minor issue with videoThe UI is great. Lot of features and control for both photo and video. Disappointed that there is no direct video to SSD option. Would appreciate if this option is available as I shoot a lot of videos.Siddharth PNVersion: 1.0.1

Good, but cant figure out how to zoomHi, I’m on iphone XR IOS 18, and the photo quality is great and I love the manual settings. But it wont let me zoom in. I see a button in the bottom left corner set to 1.0x, but its greyed out and wont let me click it. Other people seem to have no issue with it..ChrisIsThatAWeedVersion: 1.0.2

Great stuffWorking as expected, looking forward to future updates.SwoiwodeVersion: 1.1.2

Please remember exposure settingsExposure setting reset on fresh app opens. Please retain them from previous setting. This is really frustrating..Koffee66Version: 1.0.1

Love itSo much control. Lens attachment selection! Yea! Works great with all my moment lenses. Goodbye other cameras. Wish it supported Tilta Nucleus Nano. Better focus control in my hand. Great otherwise..StokespeterVersion: 1.0.1

Pretty GoodThis would be my go to Camera app if it had every feature I need. But it lacks burst mode. You spend all that money on moment lenses and their app doesn’t even have a simple function..Disturbed_ShadowVersion: 1.0.4

Almost the same as digi cam!!I bought this app convinced through their youtube video the photos come out very similar to digital cameras - and indeed they do! Using the natural processing, the photos are described like their youtube video; my photos look almost the same as my Sony DSC T99, although I did have to tweak the EV exposure to -0.7..Raff110Version: 1.1.7

Photos looking better than Apple camera appI like that the filtering and post processing is closer to real life with the majority of photos. Can be darker than normal though but overall well lit photo come out more natural and realistic.Johnathan KripeVersion: 1.1.10

Need an iPad appThanks for the watchOS port!.Love Wine MomsVersion: 1.1.9

Solves my pain points with phone photography.As someone who does photography both professionally and for leisure, my biggest pain point for using my phone was just the crazy over processing that crushes details and over sharpens images as well as the often heavy handed processing does with colour, saturation and inconsistent HDR results. Once I got my iPhone 17pro I figured I’d look into 3rd party apps. So far Moment is the one I’ve liked most and it’s really changed how I feel about using my phone for photography. I do truly like the natural processing option as my creative tastes in photography are to capture scenes as near identical to how they look in real life as possible. I very rarely have to tweak colours and it doesn’t oversaturate the image. The video mode is nice as well being able to lock shutter speed is a godsend for anyone who hates the variable shutter speed of the default app. Anyways. This is in my opinion a fantastic app that does everything I personally need and makes me really enjoy using my phone for photography again when I don’t have my primary camera with me..Scampy ShrampVersion: 1.1.7

Best Camera App for iPhoneTakes pictures that look like they actually came out of a camera, unlike apples solution which is not true to life at all. The real grain/noise is much nicer than the sharpening and object detection nonsense in the default app. Halide was the only app that could do this but at $100 a year it is a senseless cost. I don’t want a subscription to take normal pictures on my iPhone. This app is a one time purchase and gives you proper control over which lens is taking the picture. No AI machine learning Deep Fusion nonsense. If you want to edit the DNG you’ll have to use another app because this one is purely focused on taking pictures and it works. 10/10.JustBustaVersion: 1.1.4

Great App giving Manual Camera ControlA great app with great manual control bringing your iPhone camera closer to being a real camera! Any bugs that appear get fixed pretty quick! Thank you for such a great camera app!.Kyle StylesVersion: 1.0.5

Crash on IPhone 17 ProThe app opens to a black screen 3 out of 4 times. Will not allow pictures to be taken. When it works it’s great but you just can’t rely on it..Lill' BuggerVersion: 1.0.5

SSD SupportGreat app can’t wait to have ssd support.D.GoldLoopVersion: 1.0.2

Phenomenal!Edit: the mentioned bug has now been fixed! Would give 6 stars if I could. The natural processing makes my iPhone 17 everything I ever wanted. My only issue is: if I set my camera control button to launch Moment, and I click it while the screen is locked, Face ID never unlocks my phone, and I’m stuck on a black screen. Other than that - picture quality is great! The only app I’ve ever preordered..Mareep2Version: 1.0.4

Good but missing one critical featureLove using this camera. But it doesn’t save your previous settings in video mode. I constantly have to shuffle back into shutter priority mode and manually set it up to angle priority everytime the app closes and reopens. It doesn’t remember your last settings. Fix that and this will be a great content creator app..YeungconradVersion: 1.0.1

Good app, it has the potential!A little buggy (for example, iso jumps irradically in video mode when you try to adjust exposure compensation in shutter priority mode). This app lets you add your own LUTs, but you have to prepare and load them in advance. I like that app lets you record in 4:2:2 mode in video! I would love to have tracking autofocus, and ability to switch between cameras after recording already started. Also would be nice to have more scopes (like vectroscope) and ability to resize, move and customize colour of them. App has the potential!.Postik!Version: 1.0.1

Could be greatWhen the app works it captures great photos, however it often doesn’t save the photo to your library. I have tried to take multiple photos now where they do not get saved and I lose them, this often happens for the first couple after I’ve opened the app..Talvis54Version: 1.0.1

Great app with lutsLove this camera app. I can load my luts and save DNG + Heif files. Great combination of features and very easy to access..Psant2020Version: 1.0.1

The BEST just got BETTERIf you’re using any other camera app… delete them! Moment Pro Camera II is the ONLY camera app that gives control back to the Photographer..Tia & ShadowVersion: 1.0.1

Best Camera App Ever!!!Moment just made the best camera app in existence and added every feature I could ever dream of. Just WOW.Jesaja ClassVersion: 1.0.1

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Moment Pro Camera II Negative Reviews

I see no reason to spend another dollar hereThe same 243 photos taken in your app still won’t sync to iCloud after a week, even after iOS beta updates and troubleshooting. Not a single dollar I’ve spent here has been productive. The add-on lenses added almost nothing to image quality, and I’m now trying to refund the rest of the order that hasn’t shipped yet. At this point I’d rather downgrade to an iPhone SE, put the money toward a real camera, and stay away from anything Moment-branded entirely. Modern smartphones already feel like data-harvesting screens. A photography app that can’t reliably move photos between Apple devices just makes that feeling worse. I just wanted nice pictures of my kids’ continuation and graduation, but instead hundreds of photos are sitting in limbo somewhere for over a week. Super cool. Nothing says “capturing moments” quite like wondering whether family memories are trapped in an app ecosystem for no reason..Er3mosVersion: 1.1.10

Good potential but fatal glitchSeems like a good app, but it has a major glitch currently. About half the photos I take aren’t saved to my camera roll. I press the button, it does the shutter animation/haptic, camera roll access is allowed, and it still might take a few tries before it actually saves the photo. I’m sure this will be fixed quickly, but until then it’s just not a reliable choice. Update a couple weeks later: the saving issue is still not resolved, and image quality also isn’t very good. I’m requesting a refund through Apple..TRDIVIVersion: 1.0.1

Natural processing drew me in. Tons of grain on 17 Pro Max telephoto photos on auto in decent lightI tried taking multiple test photos using natural processing in a decently well lit room. 1/40 shutter and ISO 800. Whether it’s auto or manual despite low ISO, I have unusable levels of grain. It looks terrible and makes me want to not use the app. I will test in daylight soon instead of a well lit room at night to see if it’s better. I’m bummed because natural processing looks so good, but the grain is ruining every shot. I’m getting ready to try to get a refund..JackHallauerVersion: 1.0.1

GrainyMade a mistake buying this. Since Apple made the camera controls in iOS 26 unusable, I thought I would try another app with more easily accessible controls. Using an iPhone 14+, this app simply does not work. The layout of the controls is good, but shooting either a tiff or raw file producers extremely grainy and unusable photographs compared to the higher quality of the photos shot by the native iPhone app, even though the controls on that app or a mess. Sorry I bought this waste of money..CarloCrivelli15Version: 1.1

App glitches and shows error sometimes if i screen mirrorI really like the interface and stuff but i am using 16 pro if i use screen-mirroring to share screen on a moniter, app crashes and i loose footage. Please fix it or let me know to fix it. Rest all good. Also can you guys add slowmo , dolby zoom , etc feature..Smitho90Version: 1.0.4

Crippled. Useless to meI tried to ask for a refund. Apple will not allow. The app is useless to me. This app CAN NOT open an image already in your photos library and they do not make that clear in the description. It is a TAKING app only. Not a true editing app!.KitonmtlVersion: 1.0.3

Show promise but released unfinishedToo many bugs and oddities and missing features vs their first app. The shutter button isn’t even saving photos for me so the app is non functional..Armand9xVersion: 1.0.2

Takes worse pictures than the native camera appThe image quality produced by this app is noticeably inferior to that of the native camera application resulting in a less satisfying photographic experience overall..IWhymyVersion: 1.0.1

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