Azure Information Protection Customer Service

This worked super! Great and easy - thank you

We use this for Link iQ clients and it is incredible! Long overdue!

Finally !!!!

Good app for pfiles

AIP was not available as an option in the iOS mail client to open encrypted messages. Had to delete and reinstall. Not working to open encrypted PPTX files.

Even from the iOS Outlook app, clicking on the encrypted email file just brings you to a link to download the app. THERE IS NO WAY TO OPEN IT. AIP app has no way to navigate to a downloaded file. Outlook does not have option to select app to open file. Share option from Outlook allow save to local or One Drive, but not ability to select an app. Simply now way to open an encrypted email at all.

AIP Viewer no longer available as a “share via” option in the iOS mail client. It’s the only option to view encrypted emails. Also no longer viewable when I select “edit” to try to add to favorites. Deleting and reinstalling does not fix the issue.

Garbage app. It claims you can sign in and view a protected pdf from your email. On iOS there is no way to access the downloaded files for viewing. This app is a waste of time and space.

I use outlook for iOS clicking on file Doesn’t auto open just sends you to App Store so file association is broken on IOS15 You have to hold the rpmsg or file In outlook then choose sharvia then select the aip app Then it works. Please fix this Also it’s broke On windows pc as well can’t open an rpmsg says old format

This app is awful. Downloaded it to see encrypted file. Takes me to a how to once I click to open the app. How is Microsoft still the designated system for so many?!?

I would give this app a negative rating if it were possible. This is such a bad app, and I’m glad I’m not the only one who cannot stand it. 11/10 don’t recommend using this app!!!

The app does not do what it says it will. For instance the app states you will be prompted to sign when opening a secure message. Not true, at least in my case.

I tried over and over again to see a confidential medical file and it won’t let me. It just doesn’t work.

What the other reviews state is true. There is no “share” button on the IOP screen and reinstalling the ap does not work either.

App crashes when you try to print or share. Barely functional.

Will not work to open a confidential medical file in email. The direction for iOS are outdated. Please update…

Endless do loop trying to sell an already purchased 365 subscription

Why offer a service that doesn’t work! I don’t understand!

Hard to use sends you in circles and never works.

Can not open pdf

Write this app down on a piece of paper, throw it in the trash. Total waste of time.

Can't open it at all, keeps reporting errors

Frustrating, can’t make it work.

Does nothing.

Garbage app

This app is garbage, it doesn’t work at all!

Beyond useless.

Horrible app

Cant believe this is built by msft, i would rather believe it was outsourced. What's the point for using it? You have to sign in so many times, and then it tells you windows azure rms does not work! What? And saving only to my personal skydrive but asked me to use my organization account? What scenario are you targeting at?

Signed up for an account, validated it via email and the app won't continue past the initial email screen. Beyond useless.

App sux

When will RMS suppose protected emails on Outlook?

Stupid

Why are you people making something that doesn’t work error after error. Did create accounts spend so much time waisted! Request Id: abc6a311-a081-4086-b02d- 3e397ac70d00 Correlation Id: c981a05-701c-4bc0-91cb-beb2fc6c694e Timestamp: 2024-04-10T14:57:50Z Message: AADSTS90072: User account **********+++++++ from identity provider 'live.com' does not exist in tenant 'IUS - Local**' and cannot access the application '9D7590FB-9536-4D87-B5AA-FAA863DCC3AB'(Microsoft Azure Information Protection) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, F U z-gen software writers!!!

There no way to open file once here

This app is non functional. No way to sign in. No way to open encrypted emails or attachments.

Using MAM policies through Intune makes AIP just crash on startup.