Lost Jewels - Match 3 Puzzle Customer Service

Lost Jewels - Match 3 Puzzle Positive Reviews

Addictive and fun, but a few issues.I play this game daily and enjoy it. However, for an OCD, perfectionist personality, I’ve found some levels are impossible to score 3 spheres on without the help of in-app purchases and significantly more irritating even with those purchases in some instances. I would love to see this issue addressed. Otherwise, an overall enjoyable game..*WishOnAStar*Version: 2.84

Agree w the review that says it’s impossible 2 score 3 wo buying!I 100% agree w the review that says it’s impossible 2 score 3 spheres without buying a bonus of some type, and I also am a perfectionist OCD type personality. I think a lot of us are that play these types of games, & for one not to be able to get the highest score, no matter HOW you play that level, anddd no matter whatttt!!!, without buying something I think is just plain wrong. So that puts me OFF this game quite a bit. I haven’t had any other problems though, but I haven’t needed to contact customer service yet either....Muneca1013Version: 2.98

I’m newI’ve been playing two other Peak games and have become addicted! Every morning with my coffee these games are my choice instead of the news. So I researched more Peak games and found this. I love it! I really think it helps my mind. This game is challenging, fun, fast, colorful. I can go mentally blank, unwind sporadically. You’ll love it, too.DebbiesalvesenmcdonaldVersion: 2.154

Some impossible levelsThis game is fun however some levels are nearly impossible to complete without a purchase. Don’t mind an occasional purchase, But don’t like to be taken advantage of either. I will continue to play until the levels are frequently impossible..Oopstoo6Version: 2.88

Really freeI enjoy this game. You can defeat most levels without power ups. But you also get a lot of coins to buy power ups without buying. Only 4 stars because you can only do 10 levels at a time. (If you don’t want to buy). At the end of each 10th level you are locked out for 24 hours.Jean.allenxVersion: 2.96

Addicting, fun and challengingI updated my review to 5 stars! Of all the match 3 games out there (and I have played just about all of them) this game never get old! If you ask me wether or not to download the app, I'd say do it. It's free, and you can always delete it...but I doubt you will. Good luck and enjoy! 😊👌..Hjc1973Version: 2.88

Problem opening appFor the last couple days, I tap on the icon to open it on my ipad but after the beginning picture comes up, the program closes itself after a second or two. I tried uninstalling and reinstalling but it didn’t help. Any ideas?.LizarenVersion: 2.133

Happy to sadSo I’ve been playing this game for a while. Did really well. But close to the time my phone broke the daily challenges were the same 4 for 3 months. Once my phone was broke I had to get a new one, only to find out I have to start all over again..TaylorMayS131678Version: 2.104

Love this gameI discovered this game about 4 years ago when I purchased my first Kindle Fire. I now have it on my iPhone and love it too. I did not even mind that I had to start the game over because I whizzed right on through 100 levels in about 7 days..Dobermom56Version: 2.93

Stuck on one levelGot to level 1869 and played multiple times a day for a couple weeks without winning. Finally just deleted the app and started over. Still fun..Mombeck09Version: 2.176

Lost jewelsI like this game its challenging for me frustrating at times but i think all games are sometimes ads dont pop up everytime you do anything and thats a plus for me i just updated so ill see what that does but so far i havent got any complaints !.Imdragonfli #1Version: 2.127

Neat!So far I'm loving it, I'm only on level 11, and my major complaint with games is that they become too difficult to advance without paying at some point. So far I'm really enjoying this. I'm not bombarded with ads, and the game is really original..IksleicVersion: 2.131

Fun offlineNew game to me. Love the challenge level and the way you have to think of strategic moves to get through to next level. Even when run out of time you can go back to other levels to improve.Offlineo8Version: 2.92

One of the BestJust started playing this game and love it. I’ve read the other reviews about purchasing extras and impossible levels but if the game gets “impossible” I’ll just delete it. I won’t buy anything in these games. But until then I’ll continue to have fun..CinnieannVersion: 2.92

EnjoyI really enjoy the variety of games included in this app. My only wish for improvement would be a way to bypass a level as I have been stuck for weeks at a tme on difficult ones..34:;7dbhVersion: 2.157

Enjoyable but with flawsFirst time playing on an iPad - good color saturation but I really dislike the sound effects. Glad that both music and effects can be turned off. Haven’t played enough to comment on other flaws.EMAP505Version: 2.127

Performance much improved after recent updatesIf you’re struggling with this game I would encourage you to install the updates. The performance is MUCH better and I’ve enjoyed playing the game..LN1230Version: 2.84

Great gameBeen playing this for several years now. I got a Telya it’s addictive when you don’t have anything to do and you’re sitting around waiting for someone or something. I love to play this game while I waste time..SarahNinaltowskiVersion: 2.81

Love the game!Been playing for years. I have an iPad mini that the level is over 3000. Got a iPad regular and it started me over. I can play on both so it’s double awesome! Thank you!.LadyauckVersion: 2.151

Unlimited FunLove this matching game. Super addictive! Like the descriptions of the features. Wish it had linked to my levels on Facebook. Also can’t seem to add friends on my laptop..DddeaconVersion: 2.149

Lost jewelsI love this game more than any other! The problem is that there are not enough levels to play before it gets too hard and you have to purchase help to get through. I wish I could play this game forever!.JamiederksenVersion: 2.99

Longtime playerI agree with some of the other reviews. Nearly impossible to beat some levels without a purchase, which is very frustrating. Some levels are ridiculously easy too. Oh, well! Still love the game!.KathleenjellybeanVersion: 2.90

Often ChallengingI see how the game tries to get me to do what it wants ha!ha! I love to calculate my moves ahead of time and beat the levels. I’m doing it without spending money it’s possible like it a lot for my first time . Will be back again.Too good to be true or notVersion: 2.178

Long time playerI’ve played this for years and had a nice bank loaded, then I quit playing for a while and had to start all over. I love the game but it was a little boring starting back at basic..XtraJoyfulVersion: 2.71

Great GameAnother great game developed by Peak. All their games are fun and addicting. Looking forward to hopefully some new releases of new games. Graphics are perfect and up to date unlike other games..88FAN3Version: 2.150

Addictive GameThis is a wonderfully addictive game I’ve played this game before and all though I started at the beginning again it’s all right.Grumpyies2Version: 2.174

Another GREAT Peak Game!This is my 4th game app from Peak and they are all fun, interesting, colorful and challenging. Game designer knows how to couple entertainment value with awesome aesthetics. Try it all you will see! Highly recommend 😀.KetonerVersion: 2.163

This is a fav for me.I have been playing this for years and it has been my absolute pleasure and it has been the most enjoyable thing ever.1127Sunshine1127Version: 2.188

Fun but frustrating.If you miss any helpful tips, too bad. Not clear on some challenges and it doesn’t appear Peak even supports the game if you go to their website..LbeeeeeeeeeVersion: 2.144

Fun and engagingI have played a lot of match 3 and blast games and I think this one is one of the best. I like that it gives you plenty of rewards and is easy to play..MauryjosephVersion: 2.76

An excellent challenge!This game challenges the mind and keeps the wits active. I’ve been playing it for years, and enjoy it as much as ever..MissouriGurlVersion: 2.191

Game is fun but set up to try to get you to buyEnjoy the game. But after you advance, levels set up to take many tries to pass in attempt to get you to buy coins or tokens to get past levels..OffyagoVersion: 2.104

Addictive !Love playing this. Kills time at appts or boring commercials, you don’t lose your place and each game different!.BikinbashVersion: 2.148

Addicting Game... 👌🏾I have played this game for many many years....then one day it would not allow me to play. I only could do the Daily Bonus. I had to start all over. I still enjoy this game....Feline086Version: 2.133

Fun GameI enjoy playing this game, as well as several other Peak Games like Toy Blast. Great way to pass the time especially while I'm waiting, like for an oil change or something similar..Maclac2003Version: 2.82

A good way to relaxThis game is a good way to unwind at the end of a hectic day. It not as challenging as some of the other matching games we have purchased or downloaded for free, but this is a good way to end a day that has been anything but enjoyable.Hang on SusieVersion: 2.101

Loving it!This is quickly becoming my favorite match game! It’s interesting with just the right amount of challenge. Lots of levels and the graphics are great. Thanks!.KarilovesgamesVersion: 2.84

EngagingThis is an engaging game that becomes addictive once you start playing. It has great adventures to keep you interested..Engaging seekerVersion: 2.175

Addictive: yes, but.....Some levels seem impossible to achieve, even after dozens of attempts. Seems like too much pressure to spend money to move on, but I have been enjoying this game..Raven OakwoodVersion: 2.98

FunI truly enjoy playing this game in my free time. It’s no too difficult but it does have challenges that you have to figure out..24hr2EvolveVersion: 2.82

Easy playThis is a fun game with just enough challenge to not be boring. Not so difficult that you get frustrated either..ReeAnna16Version: 2.104

Easy and effortlessOne of those games you can use to simply decompress after a long hard day..RichcecilVersion: 2.133

Nice game;I haven't seen any adds. I've only been playing for a few hours.ChipfleckVersion: 2.175

Give it a tryI haven’t been playing that long but like what I’m experiencing so far. The graphics are highly sophisticated and bright..00085fVersion: 2.156

Good gameI really like this game, but, when you play on the PC and want to buy coins you can’t, because Facebook doesn’t support Roku (or whatever it is). Where before you could have it billed to your mobile account. That’s the only drawback..Too lakeVersion: 2.79

Great GameThis game is super fun but can be a little annoying. I feel the levels have too many star requirements to move on and not enough help icons to move forward..Team TBurgVersion: 2.66

Lost jewelsYou play the way the jewels want to move, or you don’t play. iPad play 4 months old. Practically new. Possibly you need to update. No stars 👎.LoveyuorewyVersion: 2.101

Good match gameGets more challenging as you go.FloralbouquetVersion: 2.64

Lost JewelsGood game.Big Al99Version: 2.150

UnusualAs all things change, all things remain the same. This game is different, however, many moves and rewards seem to be the same! It is challenging though..FirpohVersion: 2.161

Matching gameA bit hard to follow. Where these things you earn..JackRocks2011Version: 2.131

Lost jewelsGood game.Hummer4715Version: 2.133

FunA nice twist on a old favorite..Z-Bob39Version: 2.100

FunIt’s challenging but entertaining..WoohoobooyahVersion: 2.131

Great match gameLove it gets very challenging.KtdogoVersion: 2.131

GreatGreat time waster, if you’re up for a good challenge.Short&longVersion: 2.129

Great matching gameTons of levels and easy to learn how to play.HmgckjgjVersion: 2.120

Lost jewelsLove this game.PepsiannieVersion: 2.104

Great GameEasy to play and fun too! Easy to get addicted to playing this game. Like the daily challenges which are fun and add points etc. Thank you!.Sky zipsVersion: 2.100

Great gameSometimes more challenging then other times but really enjoy this game.Pie lover57649Version: 2.95

Lost Jewels game FUNDifferent FUN twist on an old favourite. Great game.SixwheelinVersion: 2.99

Fun gameHard enough to challenge but not frustrate.CindyratesVersion: 2.98

Good game fun game lost jewelGood game fun games lost jewels.Rose 225Version: 2.98

Not badIt’s one of the better games I have played..Timotheus zamnerVersion: 2.89

BienBon jeux.Katou011Version: 2.95

Lost Jewel Match 3Excellent jeu , très bien fait ..YoupeicitteVersion: 2.94

Lost jewelThanks for the fun.DdeslogesVersion: 2.92

Lost JewelsThis game is so addictive, I can’t put it down..MoxieIronheadVersion: 2.91

Nice.Decent match game. A bit different than most and thankfully not full of kittens or fairies or unicorns. Try it!.D CarlyleVersion: 2.90

Good gameIt's a fun game.KeiayauVersion: 2.89

Awesome gameCan't seem to put the tab down 😉.Ruthie 59Version: 2.89

Great GameEnjoy playing it.Iam_grasshopperVersion: 2.89

Lost jewelsSo far I’m enjoying the game.ManajeetVersion: 2.89

FunSo far so good..DrewrivaVersion: 2.89

Lost JewelsThis game is lots of fun. Sometimes you have to be quick before squares fill in before you can advance.OkoetVersion: 2.88

Fun games!I like match 3 and this one is really fun so far.PennykinVersion: 2.87

Nice👍🏼.SaraaluvvVersion: 2.88

AddictiveVraiment le fun.AnytomateVersion: 2.87

Game is awesomeLove it so easy to play lots of fun.Vera terraVersion: 2.87

Fun timesPretty good so far.PeterhosensVersion: 2.87

FunFun and great graphics..Lulu6784Version: 2.87

ReviewKeeps you coming back..Jewler2Version: 2.86

Very fun.Very fun game. Great graphics..Cheepy27Version: 2.86

Lost jewelsFun game.NaromlVersion: 2.85

FunGood game, juste le jeux sans l’es personnage sa serais encore mieux..Diamant_rougeVersion: 2.85

NiceNice game good time waster.Gino0219Version: 2.84

GamerGood game.Hunny34Version: 2.85

Peak Games are always excitingThey start you slow and get more challenging as you go, entertaining..BennezzeVersion: 2.84

Super jeu mais les crédits ne se recharge pas rapidementNo1.CfegytrVersion: 2.84

Fun!Game continues without spending money - good fun!.XohappyVersion: 2.83

Great gameGreat game.MEA610440Version: 2.83

NiceGood game.79darkVersion: 2.83

Great gameLots of options to play👍.Fernheart2Version: 2.81

Hours of entertainmentFun game! Challenging.64945123Version: 2.80

GameGreat great game.TaytawVersion: 2.78

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Lost Jewels - Match 3 Puzzle Negative Reviews

Crap customer serviceI have played this game for a long time. I tried to buy in-app purchases and after inputting my password, I would get the usual message, “you’re all set,” followed immediately by the message, “purchase failed, no money was taken from your account.” I tried several times, since the message said no money was taken, thinking maybe I had typed the incorrect password. However, money was, indeed removed from my account. I definitely used my correct password and there was plenty of money in my account. I tried an in-app purchase in another game and it worked fine. It is obviously a glitch in the game. I contacted Apple, who told me to contact Peak, which I did. Peak responded with, “contact Apple.” One would think Peak would want to know why this happened. Apple promised to refund my money. My main objective in contacting Peak was so that I could safely get in-app purchases again. I have deleted the app and will never play a Peak game again. I’ll save a lot of money. :) I would give zero stars if I could..Aunt G 55Version: 2.75

Lost jewelsI'm sorry, because I might like a lot of these games, if they would play in landscape mode on my ipad. But they are obviously made only for phones in portrait mode. It just really seems unfair that I paid all I had to pay a few years ago for this Ipad , ($1200), and I mainly bought it because I'm confined with MS and can't do anything else except sit and be on my ipad. It's all but impossible to play these games on an ipad, because most of them are in portrait mode, and when you turn an ipad around to play that way, you ruin your cord, because it's constantly being pushed against you until the cord cracks. I already had to replace one and I just don't have the money to do it again. I've seen where other people have the same problem. You'd make more money if you programmed the games to work in both portrait AND landscape mode. I will never pay to play only to ruin my cords over and over!.Cah18000Version: 2.89

A great platform for spending moneyReally developers? I get to play five levels per day without spending money? I don’t think so. Your game is fun, but not that fun. Just make it a paid game up front and make more money by offering new levels every so often. No one wants to be nickel-and-dimed just to pass a little time. There are too many match three alternatives to choose from to tolerate this..IReviewATLVersion: 2.74

PLaying for a number of years ...now won’t open at all on iPadSo disappointing ....always play every day ...now for whatever reason for the last 2 weeks ... game will not open!!.Kokogirl3Version: 2.190

NoWhere’s the rewards you supposed to earn? They’re no there!.Clarky wVersion: 2.155

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