Chicago Bikes — A One-Tap Divvy Bi... Customer Service

Chicago Bikes — A One-Tap Divvy Bike App Positive Reviews

SolidEasy And reliable.MichaelPDuffJrVersion: 1.7

Super accurateVery reliable.Depressed votingVersion: 1.7

Really good!Please ignore the reviewer who asked for turn by turn... That makes no sense and the last thing this city needs is more divvy riders checking their phones while riding. I like the idea of an in app purchase to remove the ads and I'm happy to pay for good apps that are well thought out. You should make it more clear that it cost $0.99 to turn the ads off. All it did was prompt me to enter my password which is a little disingenuous and I'm sure there are people who do so without know it cost money. Overall, I love the ease of use of this app. I can tell the goal was an app that can present all the necessary information just by launching the app (no taps) and you did that. Kudos!.SnareJordonVersion: 1.2.2

Review the app, not DivvyIgnore the low ratings posted here as they are for Divvy and not this app, which is great. Love the design and ease of use. You can do it one-handed while coasting on your bike. Yes, Divvy can be confusing for the uninitiated who are trying to just rent and go. If you're not a monthly Divvy subscriber with a Divvy key fob, you have do have to take some time to read instructions and pay for your bike...about as much time as it takes to use the new parking kiosks on Chicago streets. I think the 30 min rent time is actually fine since no bike station is more than a 10 min ride away..Savvy Divvy userVersion: 1.4

Great help, battery hogWas super helpful finding nearest kiosk and gave accurate if imprecise directions (I could figure out "240 yds northwest" but I'm not sure directionally challenged folks could). The one-button 30 minute timer is a nice touch even though you could just as easily set a voice alarm every time you swapped up at a kiosk which I did so I didn't need to keep the app running all the time. It's a battery hog. It's free if you accept push ads but I feel like the least I could do it give them 99 cents for their troubles. If it saved me just one overtime fee it more than paid for itself..Been there since rock startedVersion: 1.4

Extremely UsefulThis app is extremely useful for all Divvy Users - tourists, occasional riders, and avid users. A timer is available so you know how long you can ride. I especially like the feature that shows how many docks/bikes are available at a station since I've been burned many times. Best of all, this app is free. However, I am only giving this app 4 stars because it can use your location at all times. I highly suggest developers considering allowing users to allow location services only while the app is in use..SovannyVersion: 1.4

The perfect app for divvyThis app is exactly what an advid divvy rider needs. Open the app and you immediately can find the closest station, and find out if t has bikes or docks left. To plan your route the map is a tap away. I've used it countless red lights to find my next dock. Would recommend to ride!!!! New to divvy or a veteran in bike sharing!.AkowalzVersion: 1.4

Great! But Inaccurate?I love divvy, and the app is intuitive and easy to use. It is interesting that I was prompted to review it as I checked the app standing at a divvy stop with one open slot as the app said there were 7 open! Overall great app. 4 stars only because I can't get audio turn by turn directions, but I gotta assume that's coming, right?.Tim deVersion: 1.2.2

Serves its purpose but ads hide rack and bike detailsUse it almost every day and while it does the job the most annoying thing is the ads actually end up on top of the bike and rack details. It's a bug that needs fixed. I need to close the app all the way and reopen. Please fix for 5 stars..Telepathic news readerVersion: 1.4

Gorgeous AppBeautiful app, works great and quickly tells you what you need to know. The timer feature is nice too..NotnamednickVersion: 1.4

Awesome streamlined interfaceChicago Bikes really makes finding the few closest docks super easy… especially when using one handed on a bike..ConeybeareVersion: 1.4

Always accurateEasy to use and always accurate..AstrobeenVersion: 1.4

Love this app and Divvy!!They have replaced some of the bikes lately. They have maintained the quality of their company since the beginning. I love that....CmannoVersion: 1.4

Great little appSimple, clean interface lets you find bikes and docks quickly..Ali ShashaaniVersion: 1.4

Battery DrainApp's background activity is using a significant amount of battery power when it is not even in use..CaseyTownsendVersion: 1.4

Killer AppI don't often review apps but this one is top 5 for design and utility. Smart, useful, ambition matches function and it's handsome..BobobinhoVersion: 1.2.2

UsefulEasy way to confirm there's a bike or open dick nearby.MargdouglasVersion: 1.4

WHY WELLS FARGOI loved this app, and I don't mean to be dramatic but the Wells Fargo ads are RUINING MY LIFE. They keep popping up and covering everything until I waste time clicking them. I hate it!.A super professional cyclistVersion: 1.4

Wonderfully simpleThis app is great for finding nearby Divvy station with a minimum off fuss. Perfect for commuting..Ow MyeyeVersion: 1.2.2

Nice app but...Why do you need my location all the time?.DeWittAZVersion: 1.4

Great appGreat.ObosumbaVersion: 1.4

Very HelpfulThe only thing that would make it better is if they worked with Divvy and made it so that you can generate a new code from the app. Boom..Scoops117Version: 1.4

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Chicago Bikes — A One-Tap Divvy Bike App Negative Reviews

What’s up there?Shows nothing today. Also thanks to divvy, 10 pm and nowhere you can park in Lakeview.SmakoffskyVersion: 1.7

Buyer bewareMake sure you are purchasing the correct bike... manual vs ebike. They all look like e bikes until you try to ride it. App looses connection often and you aren’t able to contact anyone at the help center..KeziadeVersion: 1.7

Lacks disclosure of fee for AD free optionBEWARE...App doesn’t disclose a service fee will be charged until AFTER selecting disabling the feature. Maze of invalid processes or urls exists when attempting to contact Apple or vendor support requesting assistance..1FlatlanderVersion: 1.7

Doesn’t workWhen I try to unlock a bike it just says “We apologize, something went wrong. Please try again.”.Hammo1ddVersion: 1.7

HorribleDo not use this service. The kiosks are overcomplicated to use and the 24 hour pass is very misleading. 24 hours = $7???? That's what I thought until I checked my bank statement and was charged an outrageous $54. I can rent a car cheaper then that! I mean c'mon. And seriously how far can you travel in 30 minutes when your waiting over 15 for the others in the party to rent their bikes. Will not be using this service again. Two stars because the bikes were easy to ride and were comfortable..Nick batchellerVersion: 1.4

Doesn’t workDoesn’t work. Says “locating” the entire time and never loads anything..BilancioVersion: 1.7

SCAM.Do not download. It’ll charge you automatically .99 when you chose to “hide the ads”. Do not download..AngrypersonbecauseyouscammedmeVersion: 1.7

Doesnt workApp keeps crashing, meanwhile my partner is riding around in circles laughing at me. Thanks 👎🏾👎🏾.A dubol uVersion: 1.7

Tracks your location in the backgroundEither wants to track your movements or at all time or you need to turn off location tracking making the app useless. When you click give feedback instead of letting you message them reminds you they're not affiliated with divvy and sends the divvy website.ErinD1995Version: 1.4

New version of app has a big BUGJust downloaded the new version of this app. The big 🐜 BUG is that if you press "Divvy Bike" to try to sign in, there's a banner across the top that says "Done", which blocks the 3-bar icon that allows you to login. So you can't get to the login page. Duh. Plus it was too difficult to find where the login page is to begin with and live phone support was not familiar with the app. She suggested I go to the Apple Store for help!.AlysakowVersion: 1.4

Inaccurate Dock #sEasy to use and convienet for locating divvy locations but seems to always be at least 1-2 docks over how many there actually is. This led my fiancé and I to ride around for an extra 15 minutes to docks where the app said there was 2 open and really there was 0. Even when I refreshed as I was standing there it still said there was some open..EggmeggVersion: 1.4

It's 2014There's no reason for a bike finding app to make noises every single time you tap the screen in 2014. We've come a long way in UX, and the consensus is that annoying, useless sounds that don't convey any useful feedback to the user are a no-go. Yep, you can turn the sounds off, but I shouldn't have to hunt for that and continue annoying those around me while I do..TremontaneVersion: 1.2.2

12% battery usage?!App is fine. But it uses background location even when you're not using it, and app creators haven't bothered giving the option of using location only when using the app. This app consistently uses more battery than chrome which I use all the time. Fix the broken app plz.StutooVersion: 1.4

Runs ads over the information you needThis app would be decent if it didn't have and Amazon advertisement over the bike doc info..RyDog7575Version: 1.4

Requires constant location servicesI won't use this app because it requires that I allow it to have location access set to always. I understand that it may useful in many situations to have divvy be aware of my location, but that doesn't fit my use pattern. Since I'd like more co trip I when apps use my location and how much battery they use, I will not use this app..RockhomeVersion: 1.4

Runs ads over bike/dock infoThis app used to be one of the best for planning a divvy trip, then they started running ads over the section of the screen that tells you the number of bikes and the number of docks available at each station. This makes the app basically useless..DandadiManVersion: 1.4

Famous "1 rack open"When it says this, it's wrong. There's nothing, very frustrating if you use Divvy to get to work quickly and then spend more time than you saved trying to find somewhere to return the bike.Stillwaitin!Version: 1.4

The app isn't working without wifiThis app is so easy to use and accurate! However, it's not working without a wifi connect right now. Will it be fixed soon?.TylermydogVersion: 1.4

CustomerYou need a human factors engineer to resign your app to make it more user friendly . It's a bad design ..Friend CBVersion: 1.4

Why track me?Why do you need my location info WHEN THE APP IS OFF?.YankadingVersion: 1.4

TerribleHorrendous customer "service." Clearly a racist receptionist..DannyBoyRicVersion: 1.4

WASTE OF TIME!It’s amazing how this app DOESN’T work. Constantly crashes, can’t adjust settings, support tab always gives you an error. Why did they even bother to make this? Just to piss people off. Absolutely with out a doubt the worst most non-functional app I’ve ever used in my life. I would give it 0 or even negative stars if I could. Don’t even bother trying to download this. Total crap!.Mugz37Version: 1.7

SucksThis app is meaningless and won’t allow the user to pay for its service. Fix your issues.Stevek4650Version: 1.7

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