Microsoft 365 Admin Customer ServiceMicrosoft Corporation

Microsoft 365 Admin Customer Service

  1. Microsoft 365 Admin Customer Service
  2. Microsoft 365 Admin App Comments & Reviews (2026)
  3. Microsoft 365 Admin iPhone Images
  4. Microsoft 365 Admin iPad Images

Manage users, groups, devices, reset passwords & receive critical notifications.

The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go.

Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription.

What can I do with this app?

- Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices.

- Add groups, edit groups, and add or remove users from groups.

- View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices.

- Check the status of existing support requests, take actions on them, or create new ones.

- Monitor the health of all services and view active incidents in Service Health.

- Stay on top of all the upcoming changes and announcements via the Message Center feed.

- Get push notifications about important information related to service health, message center, and billing.

The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them.

We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to [email protected].

Microsoft 365 Admin App Comments & Reviews

Microsoft 365 Admin Positive Reviews

I really like this ProductI really appreciate the products and prices available for Network and cloud security in today’s world offered from Microsoft. Their products have really stretched the industry and beyond what you would expect to be available when it comes to securing your network, or devices. The user friendly Graphs and charts that make understanding important features and information management such an easygoing task. The associated documentation that is always accessible and accurate is never too far with just the click of a button. It’s relevant and a step-by-step layout that a beginner can start to navigate and become more knowledgeable on the wide range of technology, products, mechanics needed to secure anything from a phone to a large scale data center..Version: 3.89.2

Amazing IT Solutions!This suite of professional grade software and cloud IT products; as office applications and personal computer solutions continue to exceed my expectations while preserving brand quality! I’m consistently blown away in professional amazement at such sophisticated advancements, that do not leave me in a maze of discontent matching any lapses of my needs currently to be updated and brought up to speed in regard to capabilities and capacities- affordably. To the fulfillment of all product deliveries and continuity of legacy with the brand I’ve trusted the most and continue to with such a longstanding, trusted, iconic brand, as my personal computing source provider for office and personal business products and software- I tip my hat and applaud all the Teams ;), professionals and developers! Great Job Microsoft!! Keep up the excellent and amazing work!!!.Version: 3.66.0

Thanks for the transparencyI would like to say that I truly love all Microsoft applications and products. When I first started using them it was for the wrong purpose and cause. As I gained more insight as to what is/was happening, I was shocked and felt violated because of the intrusiveness. When I sat back and reflected I could actually see what was transpiring. It’s a must that one learns ethics, moral conduct, and integrity. It’s a must that one gains the knowledge to utilize these platforms in accordance to the principles and conduct of them across the board. Of course I’m not perfect and no one is. I’m gonna get better. For some it takes a long time to comprehend the lesson that’s being dispensed and they may have to put their hand on the stove a few more times than others to feel the burn. I just like to say thank you Microsoft and all the subsidies that work together to strive for excellent performance. I’m growing and I aspire to be great. If there’s anything beneficial that you have for me to be successful I would definitely would like to speak with someone from the team. Success is in my future! Sincerely, Saleem Watson.Version: 3.90.1

Best work account I have ever had. So happyI have tried out other Admin/Work groups. After some time would go by and getting to see true colors shine, as different scenarios arise. I can honestly say Microsoft is NUMBER 1 In customer service and support. With the “other admin” accounts, if I needed help, it either never came, I would get a email (sometimes the information would help me, most of the time it did not). So if you are looking for a admin account with people who seem to care about you and your business, Microsoft is the way to go! I never have to wait more than 45-60 minutes for an agent to reach out..Version: 5.4.0

365 adminUser friendly design and layout for your business and website. Communication with customers through this app is key to building your brand or business. This app approaches key factors such as finances, and users rights. It allows administrators to manage productivity, access data sources for other users. Most importantly the app provides communication and problem solving surrounding incidents that are internal or external that may affect users productivity. The data integration for this app allows users a platform, providing ongoing updates for issues such as data breach, privacy, and maintenance concerns. Great application!.Version: 5.4.0

It Does What I Need it While on the RoadIs it perfect? No, but it makes my life a lot easier! I manage several M365 tenants for multiple customers. Sometimes, I need to make a change while on the road. This allows me to do this easily. It does not have everything I need, but it is good at what it does. I’m not making massive changes, but if I need to remove a license, block a sign in, or create a user, BAM! Done. If you’re a M365 admin, and you don’t want to be tied to a laptop everywhere you go, this will help ease the burden of using a mobile hotspot and booting up your laptop..Version: 3.87

I’m not IT …… but, have been forced into the job since I own the firm and no one else wants the additional duty. The MS 365 Admin app makes my job a lot easier and much less painful. I get a new employee I can easily give them an email address and whatever level of Office apps I think they’ll need to do the job. When an employee goes on holiday, I simply put their account on hold. The email gets automatically forwarded to another employee and the apps are locked along with their One Drive account. I can do this from the convenience of my mobile phone..Version: 5.4.0

USMarine - Download This and Save Time & Hate AppleIf you don’t want to sit at a desk all day and manage your business from an office then this is the app for you. I have been with Microsoft Exchange since the beginning and it continues to get better. Unlike Apple’s Technology which is moving backwards in time; MicroSoft progresses. I can only wish that Bill Gates would’ve put Steve Jobs out of business in 1996. I have honestly prayed that Tim Cook loses everything for ruining Apple. I wish that MicroSoft would purchase Apple and either close the company or destroy the products iOS and OSX..Version: 4.3.4

Great quick admin toolI think the mobile admin tool helps administrators that constantly have to provide real-time feedback and response to the mobile IT landscape. I do find that most functions work quickly and accurately. There are some valuable features that I think they could implement within the app to really solidify it as a go to place for administrators on the go. I would recommend considering adding universal print, basic device management (from endpoint manager/ intune, not office 365 mdm), and maybe license purchasing. thanks.Version: 4.9.2

Ease of access for quick detail changing on the flyIt’s nice to be able to update a password or block a user during off hours when you get a frantic phone call from a Client. It is a mobile app, and there is a lot to M365 Admin. It doesn’t have it all but it has the primary things you would expect from an app to perform quick actions..Version: 3.85

Works Great!This app is a HUGE time saver. Most of the basic functions needed to admin a 365 tenant are here. No need to login through a computer console. The app keeps me logged in and I can easily switch between tenants to create, delete, reset, users, groups, permissions, etc. The only think it lacks is the ability to purchase additional licenses. Otherwise, this app is a God send..Version: 5.1.1

Gets The Job Done WellThe MS Admin app is honestly the best administrative tool I've used on mobile. I can take care of most common tasks directly from the app. Adding and managing users and groups, licenses, updating profile pictures, etc. This app has also become my go-to for system status updates and service health issue tracking. Very useful!.Version: 5.2.0

Makes SenseI love the features! Most admin mobile apps only basic user management functionality. Far from providing the “on the go” admin experience which means always carrying two devices. Well not any more! Seriously, well done Microsoft. This app gives me the flexibility I was looking for and I can’t wait to start developing my new mobile strategy around it. Please DO NOT change it..Version: 3.66.0

Simply does not workStarted to work for a while, but this app is completely inaccurate (admin status etc) and not reliable. Microsoft can do better all the money that you guys make very disappointed in this app and Microsoft. My company is definitely looking for options other than Microsoft. Also very annoying with the meaningless notifications that it keeps putting forward, especially a stream of them at night..Version: 5.1.1

Answers Questions BEFORE You Ask Them!Information is timely, accurate, comprehensive, and understandable. The information provided allows me to intelligently answer questions from the users I administer. This lets me work on other issues and post alerts when needed. If you’re a Microsoft 365 Administrator you need this app in your toolbox..Version: 4.7.1

Flexibility On-The-GoThe 365 Admin App for iOS iPhone provides a convenient and flexible tool for updates & changes + additions while on the run. Anything that provides ease of access to all the corporate accounts and apps, users and info without requiring bulky tagalong equipment gets a big plus in my book. Microsoft 365 Admin App for iOS iPhone checks all the boxes when away from the office..Version: 3.81

Outstanding Issue/Outage reportingIt's more of a process thing than an attribute of the app, but being able to look and see the status of know issues is tremendous. Rather than telling users we will look into a problem they are having, quite often we are able to respond with both a status and initial reporting time..Version: 3.79

Great notifications!This week I kept getting blank pages when opening my docs and just thought it was my phone and didn’t think much about it. Today I had a message come in through the app and learned that it was a MS glitch! It is now fixed and I can forgive my phone!.Version: 5.4.0

GoodVery useful application to do many different things for a company or a single person and employees. Personally I trust Microsoft and it doesn’t matter how fast other companies do things it is about doing it right one step at the time from A to Z Microsoft is the best the rest are just trying to copy What they do MICROSOFT is number one Thank you MICROSOFT..Version: 5.4.0

Great Admin ToolThis app lets me know what is happening to my online presence and users from anywhere. It also lets Microsoft communicate with me so I do not chase things beyond my control, or at least let’s me know when to expect problems. I find the product to be transparent between my business unit and Microsoft, my business partner..Version: 3.90.1

Microsoft 365 OfficeI give this application a five star rating because of its ability to work in a way that I can no longer make bad business judgement calls, and because of its predetermination to let me know when the company policies will be enabled, which is at the time when I see them get installed in the app..Version: 3.89.7

ConvenienceI find my iPad mini is so easy to take with me. Apps like this make it so much more useful as a network admin. This does nearly all the day-to-day jobs I do related Active Directory. I can do them while I’m with the user and don’t have to write it down either paper or electronically, then run back to my office. Great time saver!.Version: 5.4.0

Easy to usePuts health information at my fingertips. Allows to easy updates to user accounts. Still finding where it gives me ways to make admin of users and licenses easy to do remotely. Only issue I have found is that when I add a user to Dynamics 365, I cannot get to the settings within dynamics 365 customer engagement to update a new user’s security roles..Version: 3.50

Needs some attentionMicrosoft makes beautiful iOS apps. Outlook is best in class for mail hands down. I don’t really understand why this is so bad. For admins who aren’t desktop users at a MSP, this app is a really valuable tool on iOS. Force quitting a frozen or FaceID looping app mid-password change...or while freezing a login ... is not what you want. The mobile web view is a non-starter on iPhone. I would love to see proper screen size/notch support, dark mode support, and functional Face ID unlock!.Version: 3.55.0

Lets me do most of what I need in a hurryBasically title. App works good for me and my company. There’s quite a bit it doesn’t do but anything i need to take care of immediately is pretty convenient. Also a good place to quickly check your service tickets and overall 365 service status..Version: 5.4.0

Al-In-One program makes iPad Pro the Administrators DreamMicrosoft 365 is on my iPad and allows one to accomplish everything a computer can do. I like it because it works everywhere one goes - work home, business meetings or just in the park. From business letters and invoices to texting to flyers and broochures it is the Small Business Owner and/or Consultants dream..Version: 5.2.0

Excellent. What more would you risk?Without being a worry wart, what more could you ask for without trading risk for comfort? Microsoft, if I may be ALLOWED to have a free MIND, is on our side (2018), while the oTHER is feeding the bEAST. It’s good to know that righteousness still exists in the world. I would have given it a 5 but there’s always room for improvement. You know what?....I changed my mind. 5🌟🌎.Version: 3.45

Life SaverThis app has saved me literally hundreds of man hours in just allowing me access to review, update settings without taking the time to unpack a laptop when something comes up. It is one of only 8 apps that sit on my Home Screen - and one of only 3 work related apps on my device..Version: 3.89.7

Very intuitive & and responsive appLove the app. I can quickly manage my organizations needs from anywhere. The app has everything the online admin does but the app is much more intuitive and quick to handle. Been using it for 3 years and no complaints so far..Version: 4.8.1

Great for MobilityThis is a great app for remote management and checks most of the boxes I need on the fly. There are some small items I wished it could also do but those are more towards the individual admin centers, more monitoring, etc. But I do most of those at the desk in front of monitors. This is more than enough to respond and be informed away from the desk..Version: 3.80

Great tool for when you’re on the goThis little handy mobile feature is great for simple tasks when you’re moving and on the go and to check in on things while traveling if there is no Wi-Fi or time to take out your laptop.Version: 3.91.5

Keeps me up to date, but is laggy...The app is great and gives me a decent amount of control, but I can’t do what I can from a browser. It is also often slow and sometimes doesn’t work well, just like the web interface... but worse. If the reliability and abilities were better, it would be a five..Version: 3.85

Easy to use once you learn itIt is relatively easy to use once you understand how to use it and I find it functional to easily be able to make changes without being in front of my computer.Version: 5.4.0

The data I need when I need itI really count on the service alerts I receive from this app. The quality of this app is top notch and looks like a very expensive app. It's well designed and provides me with exactly the data I need about my cloud infrastructure..Version: 4.6.2

Everything’s right at your fingertipsMicrosoft has come a long way. I love the apps for business admins. Chafes can be made with a click without launching a browser and talking to support. I like to read the updates and favorite the ones I’m Looking forward to..Version: 3.90.1

Very handyI have many customers using Microsoft 365. This is very handy for me to go in and administer their account. Change someone's password, add an email account and all on the fly from my cell phone. If they gave a 10 star rating I would give it 10 stars!.Version: 5.4.0

Great Up-to-date information and reportingGreat notifications and navigation to keep clients and customers updated and engaged for both upcoming changes and issue items. More features getting added for a more powerful tool is great..Version: 3.88.2

Latest updateGreat enhancements on things! Especially now there is the ability to edit and remove accounts which didn’t exist before so they just kept adding up on the switching accounts screen..Version: 3.87

Microsoft’s 365 Admin app is a big helpIt can be hard to keep up with so many cloud based this’s or that’s. This app helps me stay on top of all things O365. It’s especially helpful to have reminders and notifications that lets you know about upcoming changes etc...Version: 5.4.0

Very User FriendlyEasy to use, all important user management functions are just 1-2 clicks away. Latest version is a significant improvement over previous versions with the ability to create new user accounts.Version: 5.1.1

Great appThe ability to do basic management tasks mobile while on the phone is fantastic. I’ve had the app for years and have arm continual improvements with added functionality. Excited to see what the future holds..Version: 4.3.1

Great app. One slight issueGreat app but sometimes it stops allowing user lookup. Requires app to be restarted after waiting a few minutes. Love what it makes mobile to prevent having to take my laptop out all the time. Makes password resets easier during face-to-face support. Huge time-saver overall..Version: 5.2.0

End of basic authenticationThe Announcements worked great & references to our settings were easy to find & confirm. Safe communication is very important these days & moving to current security protocols is timely.Version: 5.5.0

Well Done!!!Great to simply navigate our Admin acct with ease and helps our day to day management tasks! Thanks Microsoft!.Version: 5.5.0

Easy to useConvenient and full of options at my fingertips..Version: 5.4.0

ResourcefulEasy way to manage users and achieve some admin task without the system..Version: 5.4.0

Fusée aérospatialeFédéral aviation Canada.Version: 5.4.0

365 adminWhile I have IT experience I am not an expert. But this app helps simplify the tasks..Version: 5.4.0

Good for quick remote adminGood for quick remote admin tasks..Version: 5.4.0

Better than the desktop version.Find email forwarding and management here - as opposed to the desktop version which is hit and miss..Version: 5.4.0

Hyper facileSuperbe apps.Version: 5.4.0

Ease of useUser friendly interface.Version: 5.4.0

MS O365 Admin AppExcellent tool to manage O365 users for business..Version: 5.4.0

FantasticGreat product.Version: 5.4.0

Saved the daySuch a nice simple way to make some quick changes..Version: 5.4.0

Useful Mobile App for Managing AdminI use this app mainly for managing users request to reset passwords or troubleshooting login requests. Saves a lot of time when you’re not at your desk!.Version: 5.4.0

Very easy to use!Very easy to use!.Version: 5.4.0

I expect more from MicrosoftCould be better.Version: 5.4.0

Works goodWorks good. Could use a few more features. Like MFA reset..Version: 5.4.0

ÉquipeAvec cette application, tout bon gestionnaire, administrateur informatique, domaine admin, vient à travailler de façon fluide (rapide). Plus visionnaire dans le temps, Et prend le temps de partir en vacance, et/ou prendre le temps de dormir, les yeux fermés. 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 Merci Eric N.Version: 5.4.0

Ms guy for 30 yearsIt’s a beautiful thing to have live alerts in my pockets …… before I even see a help desk ticket, issues are delivered right to my pocket….. Allows me to prioritize things when required !!.Version: 5.4.0

CubisorbrusCCLasixophu<3.Version: 5.4.0

CEOGreat.Version: 5.4.0

X7star.Version: 5.4.0

ExcellentFantastic product for admins!.Version: 5.4.0

Admin AppIt is great to have the Admin Appp on my phone, because I can do most things on the go..Version: 5.4.0

Solid app with good featuresEasy access to most used tools. Would suggest adding devices section..Version: 5.4.0

Almost thereSeriously intuitive and finally up to date with modern UI UX standards. A few bugs every now and then but still happy to use it !.Version: 5.4.0

Great for management if your away from your workstationWorks really well..Version: 5.4.0

Excellent way to keep trackKeeping track of all our members is easier with ms365.Version: 5.4.0

WonderfulGreat app - makes admin life easier..Version: 5.4.0

Admin on mobileEasy to use.Version: 5.4.0

ParfaitParfait.Version: 5.4.0

Love itReally like how I can manage everyone in our company with this app.Version: 5.4.0

Great App!Useful to get any updates on issues..Version: 5.4.0

Simple & fastSimple and fast password resets… Excellent.Version: 5.4.0

Very useful, thanks so much!Thanks.Version: 5.4.0

HandyIt’s nice to have quick access to major features.Version: 5.4.0

Great!!Takes a bit to figure everything out. Plenty of self guided tutorials on all manor of topics available makes for a great product.Version: 5.3.1

Handy app!Useful for quick admin tasks..Version: 5.3.1

Microsoft makes life easier even in the Apple EcosystemMicrosoft is making strides in the Apple ecosystem. Microsoft is now a powerhouse in all platforms and is harnessing the their domination over the industry..Version: 5.2.0

Convenient appI like being able to administer M365 on the fly from my phone..Version: 5.2.0

Using Microsoft admin appVery simple to use. Love it.Version: 5.2.0

Getting betterMore useful - thanks for developing..Version: 5.2.0

M365 Admin App!Great way to quickly access and administer your M365 products. Well done!.Version: 5.2.0

Great infoLove all information received, product updates, etc..Version: 5.1.1

Great important spamRTFM being informed about what matters include reading what’s posted by this incredibly relevant system..Version: 5.1.1

Great softwareMicrosoft software and support is amazing.Version: 5.1.1

It keeps improvingI’ve been using this for years as a one man army and I can accomplish quite a bit while on the go with this app.Version: 5.1.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.7.2


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Microsoft 365 Admin iPhone Images
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Microsoft 365 Admin iPad Images
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