Coinbase: Buy Crypto & Stocks Customer Service

Coinbase: Buy Crypto & Stocks Positive Reviews

Easy money !I am impressed by how easy this app is to use. There is endless amounts of information about cryptocurrency on Coinbase and if it is t there u can be connected to it. I had been weary about crypto but when I heard about Coinbase I was originally in getting shares of it when it went public. When I was unable to get the stock and it went through the roof right off like had figured we’ll that is when I decided to download and check it out. Coinbase gave me a small amount for down loading the app and then through the learn and earn feature I was able to learn what crypto is and does but also get like four different currencies. The ease of operation of the app made it very i intimidating and I continued to learn about crypto amd now I’m trading almost daily. I also had some support issues with my Coinbase card and they were quickly replied to and I was given some basic help which was unable to solve the problem but they sent my issue up the support chain and my Coinbase card was fully operational the next morning. I say thank you to Coinbase for making it easy for me to learn and operate trading with crypto currency’s because it has been easy making money..Dank0116Version: 9.44.5

I am not a trader.Welcome to the new consumer savings account. As a consumer alone in the crypto jungle i am sometimes saddened by the limits of coin base yet the security and trust in whats offered upon the simple coinbase acct. is reasonable i believe. The house always wins and i guess it should if it upholds a service and commitment to said service. Accepting i am not a trader on the coinbase platform knowing this and accepting that i must HODL as a savings acct. is one of the greatest experiences i have had personally on my device. A greater level of customer engagement would be a great value increase for the reputation of the app. Log in issues and quirks can not be related our consulted upon in any real way so beyond standard FAQ’s i have been left alone to understand certain quirks. It may be different on the fancier wallet or counbase pro i would not know cause i am not a trader i am merely a crypto addict who cant get enough btc! And squirrels away any pocket change i can ! If you believe in btc and its synenergy to eradicate poverty in a large part, then i’d recommend a coinbase acct for yourself and family to build wealth for everyone on the planet. With Aloha. & Ma’at..Doggs/doggerino/doggpoundsVersion: 10.1.2

Missing functionsI’ll start with saying since I’ve had Coinbase I’ve had very minimal issues. I’m giving only 3 stars because there’s basic fundamentals that should be in any type of “investing/trading” app. For example how much money a person (CURRENTLY) has invested in Coinbase. Example: Cost Basis for your Coinbase portfolio and for each individual crypto that a person buys. You should also be able to see your cost basis for each individual crypto you’re currently invested in. I think the “All time returns” is confusing and makes trying to figure out how much you’ve gained on different trades all the more confusing. Especially when you go to my assets a click on the crypto you’re currently invested in the only info you get is your total returns. Meaning if you bought and sold a crypto over a year ago and then bought the same crypto a year later it just adds all your gains together therefore you cannot tell how much you’re up for that current trade. I think Coinbase needs to seriously invest their time in fixing the fundamentals as they make it extremely confusing to understand how much you actually have invested in each crypto. They’re very simple features, I’m not really sure how this hasn’t been added yet considering they’re one of the largest public crypto exchanges..ShmyizerVersion: 12.10.12

Seriously, stop screwing with the functionalitySo this app is great for trading/purchasing crypto. I’ve used it for nearly a year with no issues. Now that this is out of the way: The number of times that changes have occurred to the interface, then changed back, then changed to the prior version, then another…it’s maddening. Here are my priorities: 1. See my portfolio balance and trajectory over (x) period. 2. See the coins I have and how they have faired over (x) period. 3. See what are the top movers over (x) period. 4. Trade one coin for another. When I can no longer do one of the above because of a UI change that adds functionality that is not one of my priorities, it is frustrating. When I have no method of customizing the UI for my priorities to get it back, it’s frustrating. When one of the missing priorities returns and then is removed or changed in a way that feels as if it were removed…it is frustrating. I’d rather not be frustrated, so please don’t remove features, if you must put something else in the UI, provide me with means to discover where the feature I care for is now located. This will allow you to continue to experiment with new features while allowing me to continue to achieve my goals..MyBlackShirtVersion: 9.47.2

Update: bugs mostly fixed but still having some issues.Update: the developer fixed the issue I had with logging in. The aspect ratio is somewhat improved but not great. The main issue I’m noticing now is that on the home tab, I’m unable to scroll or otherwise interact in any way with the screen. Everything seems to work fine in the other tabs. I’ve updated my rating from one star to 3 and will raise it to 5 once the remaining bugs are fixed. I appreciate the quick response, hopefully these bugs will also be resolved soon. Old review: The other day, I got a notification that my portfolio had been migrated from Coinbase pro to Coinbase. I’m not sure why the developers decided to do this, Coinbase pro worked well enough but it wouldn’t have been been an issue if the Coinbase app worked on my iPad Pro. Why I opened the app, the screen was obviously designed for a phone, not a tablet. I had the same issue with pro but at least pro was still useable. With the Coinbase app, when I went to enter my email, the keyboard wouldn’t let me type in numbers. I have a lot of assets tied up in Coinbase, not being able to access it is a major problem. Please fix this bug and make a iPad friendly aspect ratio option..Theo749Version: 10.47.4

Very pleased, indeed!I opened my account with Coinbase in January 2021. Since then, and me hardly trading or moving my money out (long term hold, right?); when FTX collapsed, many of my friends were panicking, pulling money out, etc. I honestly didn’t think twice about dropping Coinbase! I even use their Wallet App to hold and/or Stake assets. My research of Coinbase, again after FTX, showed I don’t have “a lot” to worry about. Their stock sure took a beating since the early days and the highs (I was purely lucky when I sold at 300s). However, balance sheet, financial statements , assets and Most Important - their “Coin” - the USDC, is (again) Stable and supported just enough for my comfort. Today, I needed to liquidate some of my assets, for a major transaction, and the App, UI, Flow, Options, Large Offering and speed of both, transfers, sales and sending money out to banks and financial institutions; I am very pleased and continue to have, again, “Just Enough” confidence in Coinbase as a company that I will continue to be a client and even probably, recommend it to friends, family and anyone who reads this review — With the Disclaimer — Do your own homework..TmshureihVersion: 11.17.9

Customer serviceYour customer service it’s terrible. The people have no solutions for any of your problems, basically they just tell you to wait and hopefully it will fix itself. I transferred $400 from my bank account to my coin base account, And he says I’m ready for trading, I made a $100 tradeOne day and then when I tried to trade the other $300 the next day Coinbase said that I could not make the transaction because I was on able to get the money from my bank account which was just sitting there for the taking and it cost me a week and a half of training and I missed the drop on ETH. The coin base app told me to make a payment to correct the problem but the app kept saying it was having connection problems, and then two days later CoinbaseEmailed me a message, telling me they what’s going to take $400 From my crypto. So I called customer service and they have no clue on what to do. My wife had to do it from her phone to make the payment it went through, but I took another week before my account was in good standings, and by that time the market shot back up meaning I lost money for nothing..EJ RANGERVersion: 10.6.0

Quick review !!Coinbase is an amazing app for buying, selling, and managing cryptocurrencies. It has a sleek design, a user-friendly interface, and a variety of features that make it easy to navigate the crypto world. I love how I can track the prices of different coins, set up recurring purchases, and earn rewards by learning about new projects. However, there is one thing that I think Coinbase should improve on: the user interface for iPad Pro tablet/keyboard. I use my iPad Pro as my main computer, and I find that the app does not fit well on the screen. The interface is the wrong aspect ratio, so there is a lot of blank space on the sides. This makes the app look less appealing and wastes valuable screen real estate. I wish Coinbase would optimize the app for iPad Pro users, and make it more responsive and adaptive to different screen sizes and orientations. Overall, I think Coinbase is a great app for crypto enthusiasts, but it could be even better with some tweaks to the iPad Pro interface. I hope the developers will take this feedback into account and update the app soon..Sexy boys 28Version: 12.2.8

BEST APP FOR CRYPTO AND WEALTH GROWTH. A+++Coinbase has been a game-changer for me when it comes to managing and growing my digital assets. What I appreciate the most is its user-friendly interface, making it incredibly easy for both beginners and seasoned investors to navigate through the platform. The interest rates offered by Coinbase are very competitive, which is a big plus for anyone looking to earn on their cryptocurrency holdings. Without a doubt, it has enabled me to make decent passive income—nothing to brag about, but certainly a noteworthy addition to my financial portfolio. Moreover, if you're like me, searching for additional avenues to increase your bank value, especially if you have cash just sitting in the bank, I highly recommend considering Coinbase. It's not just about trading cryptocurrencies; the platform offers various ways to earn interest on your holdings, which can be a smart move for long-term financial growth. My experience with Coinbase has been positive overall, and I believe it's a solid choice for anyone looking to explore the potential of cryptocurrency investments..A Small InvestorVersion: 12.5.6

Buyer/ learning and realizingI have been a member of coin base for a little over a year I am very happy with the way transactions take place immediately. I have however been having a few issues with the site some of the issues are you are unable to purchase certain cryptocurrency‘s I’m not sure why this is but it is very frustrating when you want to buy something and you can’t. I also purchased an asset I was told that it would be untradable after January 20, 2021 but if I had any of the asset remaining in your portfolio you would still be able to sell it , this is not the case. I’ve tried several times to rectify the situation but I’ve been unsuccessful. Sadly the only way to communicate with coin base is through text so it is very difficult to get your point across or for them to discuss something with you , it would be much better and a big improvement if you could communicate with an individual so you can express yourself and get situations handled much easier. I hope this helps anyone that’s considering to join the site and like I said before the majority of things on the site work great enjoy have fun don’t invest more then you can lose..Kelly's kittiesVersion: 9.25.4

Easy - BrezzyAs an ole man who was investing first time in a decentralized currency who is ill-informed having limited knowledge of this specific subject matter began to observe - the influence with this specific currency as a hedge against inflation in a addition to potentially replacing gold as the preferred asset of choice globally- that aside I wanted - frankly needed or more importantly required a platform which was secure - easily navigation able- provided news and was regulated- Coinbase fit the bill- it provided a platform for a Baby- Boomer to comfortably invest for me and my family- i would like to see the transaction fees come down just a little as well as some additional tutorials - other than these insignificant matters- I’m happy for the choice- one recommendation is to apply some of your $$$ to branding & marketing- the landscape out there is not only messy it is treacherous- I’m certain there are large portion of middle aged men such as I - that would utilize your platform to the exclusion of lesser known platforms if you would alleviate the fear quotient and distinguish Coinbase from its competitors.Imlm4Version: 9.36.1

Terrible customer serviceFirst off i love coinbase, i’ve always used it to buy and sell crypto. But i just had the worst costumer service call of my life probably. First started out alright but could hardly understand the man. I was having trouble with buying and trading crypto because my account was on hold for funds even though i should be able to still put in money. When i would choose the buy button for a cyrpto currency it would bring up the normal options but wouldn’t give me any option of choosing my payment type and would give me and error. i kept trying to explain this over and over to the man but he kept giving me the same response that my account was on hold and proceeded to get rude and agrivated with me. i was just trying to resolve the issue because i had a chance to buy into a good opportunity that i knew would make me some money. i told him i didn’t understand why he was getting frustrated with me and then also proceeded to stop talking on the phone after the comment and hung up. Still never got the issue solved even after sending a screenshot via email to give them an example of what was happening..Cl0ut96Version: 12.11.11

Will not be using this app!I currently use cashapp for my Bitcoin but I was curious to see what other apps there were for crypto.I read on the internet that Coinbase was great for buying and selling. So I did download it but before I signed up I went back and started reading the reviews from people who have downloaded it and have been using it. Let me just say that I can’t remember ever seeing an app with so many horribly bad reviews! Out of all the ones that I ran there was only one that was an OK review not even a good one just an OK but all the other ones were bad really bad. People are getting money taken from their bank accounts without initiating it or authorizing it people were being locked out of their accounts and then nobody from Coinbase is answering anything no emails no nothing no one‘s doing anything about it so if anyone read this I would stay away from Coinbase I’m definitely deleting it right now, I am not putting any of my information in there! I’ll stick with Cashapp and PayPal I know I can trust them..DanielleR78Version: 9.20.4

Canadians (READ THIS)I’ve been using this app for a short while, and yes, you can’t sell coin back using the app, but you can however, open an app like Aloha browser with VPN capability (open the app, go to settings, select VPN, and select United States for the country), connect to the US server, and add your PayPal account while the VPN is active, this will allow you to sell your coin to your PayPal account. If you have a VPN service you can use that with any browser instead of downloading and opening Aloha browser. Other than the above issue, the app works perfectly for checking rates, but I do however prefer using the web for this service 😉.Snow7000Version: 7.6.2

YOU CAN SEEL EVEN IF YOUR CANADIANDon’t let every review on this app fool you, you can definitely sell if you are Canadian, it just has to be done on a PayPal account. Even if it does charge you a little fee, it is still very worth it. I’ve been trading for 10 months now..TherealedtinitVersion: 9.13.2

Canadians, read thisSo dont let other reviews fool you. You can sell via Paypal easy. The only thing is you cant buy via credit card on this App. Very frustrating. Canadian customers can make purchases using debit cards that have a CVC, expiration date, and are 3DSecure enabled..LeroiheenokVersion: 9.15.3

MoneyMoney.GibeloVersion: 2.7.9

Easy way to buy bitcoinThe limits are tiny for the first six weeks ($250) but then it goes up to $1000 per week. Their prices are a bit deceitful since you have to pay a fee for the transaction above the list price. At least you can get started quickly.ClarinetroxVersion: 2.7.9

Handy and fastEasy to use and handy. Can I also buy and sell.Bennie2412berriesVersion: 2.7.9

Easy to useReally easy to use for a beginner and can purchase with credit card easily fantastic to start.Capt.skyVersion: 2.7.9

Great siteVery easy to use and understand.Bettyboo81199Version: 2.7.9

CanadiansTo any Canadians reading all the other reviews that say you can’t sell Bitcoin after you buy it you can and you can withdrawal to PayPal then just send it to your bank instantly from there within 2 minutes you have your money this is a great app.Josh123222333Version: 9.19.7

Missing dogecoinDogecoin should be supported by coinbase..JattsaabVersion: 9.21.3

High transaction feesWay too high transaction fees probably won’t trade here for long.Uzair mazharVersion: 9.19.7

Coinbase easy to useNo fuss!. Clock on the app and it tells you what you own!.JohnInVictoriaVersion: 2.7.9

Fraudulent companyI recently transferred out a significant amount of ethereum using a QR code that had worked previously and my money had disappeared. Coinbase will not respond to me or address this. I’m beyond livid and hope this sham company will be shut down or minimally others will not sign up or leave it avoid the kinds of negative experiences. I will not stop calling your fraudulent company out until you rectify this..YourfeesrridiculousVersion: 9.12.1

Card additionTwice tried twice rejected and neither the banks nor your gawddamned “bot” has any clue. Can’t even imagine speaking with an actual human for help. Bots answer the same way regardless of how I ask. Pitiful..Stargazer1980Version: 3.0.1

Great app works well as a walletNo issues works fine but a little on the simple side but it does what it says it does..TheRealDominoVersion: 2.7.9

So far so goodSeems to work well so far, the only annoying thing it the daily/weekly limits. If you want to purchase more you can't. It's annoying. But the app functions well..Richz910Version: 2.7.9

Can’t link Canadian bank accountSo since I can’t link my Canadian bank account I have to use PayPal to withdraw my money which is annoying. Also since Canadian use credit/debit cards we are only allowed to put a max of 300$ a week. I have friends in the states that link their bank to this app and are able to put thousands of dollars. Please allow Canada to link our bank accounts so we can deposit and withdraw our money. Other then this issue the app works great.MariotbelloVersion: 7.50.12

Canadian Users Stuck & Photo ID IssuesI have to verify my photo ID every time I try to watch a video for different coin services. There is a bug here that needs to be fixed as I have not been able to watch or learn about any currencies since it always "verifies" my ID for nothing. Secondly, as everyone else says... Canadians should be able to sell currency back to the app. That's just ridiculous..ChovelokeVersion: 9.25.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 14.19.22

Coinbase: Buy Crypto & Stocks Negative Reviews

For the size of Coinbase it’s awfulFor the size of the company, this app and their support is bad. Over the past six month I’ve verified my ID and sent selfies 5 or more times. There’s no way to speed the transaction when they feel to slow you down or flag an $80 transaction! 🤦‍♂️ Spent an hour with support thinking perhaps there’s a secondary layer 2FA one can add to the account to avoid needing to send my ID and face. Not happy with all this photo collecting biometric nonsense especially as you can bet your last dollar these companies share that data with hundreds of other companies over time just like your email address. Make no mistake there’s a reason you get junk and unwanted mail form all over the place yet you signed up for one only. Slow, support is mehhh, instructions are incorrect. After sending transaction it sent me. Text message where I can email 😂 I sent the email and got an instant reply that that no longer works and to rather visit their help enter. Again for the size they’re you’d assume they have their automated texts emails in better order and have a better more reliable way to confirm a transaction than needing to send selfies and ID for an aged account that’s been verified 5years ago. I don’t recommend anyone storing large sums on the app. Also in case you try buy something for crypto make sure you have other payment options available bc you might have to wait a few hours for the transaction to clear or worse wait 3-5business days. Good luck.GalChristianVersion: 11.8.3

Used for years but has gone to crapI use Coinbase for about three years and was happy with their service until halfway through this year. I don’t know what has changed with it. They’ve just got enough customers that they feel they don’t need to worry about how they treat individuals I guess I would say. I signed up for the Coinbase one membership to get rid of all the hydrating fees they charge and it does help though they’re still hidden fees every time we buy trading something in the “spread” so be aware of that even though it says zero fees are still paying $.10-$.50 per trade. They may randomly just lock your account with no explanation and then if you ask for a refund on anything and your account locked, never funded and crypto so it’s still locked. They still have your money so they never give your money back. I have currently been locked out of my account since the day before my birthday so about two weeks now I have spent roughly 8 hours on the phone with Customer Service to try to find out why I get the same party line every time that the system didn’t like something OK so go in and freaking change it that’s why you have humans working there, but on the upside, that’s how I discovered using Robin Hood much cheaper much more friendly service much quicker and easier. I recommend Robin Hood because between the SEC against Coinbase and they’re treating their users. I just don’t see a bright future form. I’m currently with what they have basically stolen my money..RobinhoodalldayVersion: 12.40.5

Worst Customer SupportIt is absolutely mind boggling how unhelpful and circular their customer support is. There is no email link to create a ticket for resolving issues, instead they default to a chat bot that references sources to the same circular solutions. Solutions that do not work. I have been bouncing around the website trying to troubleshoot my issue (I’m trying to update my phone number) and there is not a single piece of reference material for me to do this that actually works. In my account through the browser, I can see an option to update my number. When I select it, it wants me to verify my account. How does it want me to verify? Through SMS. I don’t have that number. I select try another way and when I provide my email it just logs me back into my account right where I started. There is no where for me to send an email to speak with someone and there are no representatives that I can physically call. This is THE LARGEST crypto trading app and they are making hundreds of millions of dollars on trades. How can they not afford customer support or even an email for me to create a ticket? It’s absolute insanity. I need my number updated because my account automatically removed my bank when signing in on a new device and I have 40k just sitting there and I can’t do anything about it. I can’t imagine a banking service having absolutely zero customer support. I would stop banking with them immediately. Unfortunately my funds are locked or I would stop using Coinbase..CPG TiberiusVersion: 12.42.7

Can’t get helped!!Story goes like this, I’m using coinbase everyday, checking prices and buying whatever I find as a good deal. Strangely today I get unlogged next step I’m trying to get back into the account. Here comes the coinbase support which I would rate as 0. I do not have the phone number from Denmark which I had and I didn’t put up to date, my fault, I admit, but on the other side coinbase it’s asking for my id or my driver license to get my account back, after 10 attempts (at least 10 let’s make it 20) finally tired of doing it I’m trying to get in touch with a live agent, in this case if you want to talk with a live agent thru text you have to be logged in(how can I do that in my case!!!), then I’m trying to call them, pressing the buttons to direct me, the robot tells me that I need to get to the coinbase page in order to obtain my account back I have to send pictures with my id or driver license and to film me while I spoke my code(back and forth doing the same thing I did at first). Now the last time I’m trying and they blocked me for too many attempts. Congratulations Coinbase, why in the earth it’s so difficult to get my account back while I’m sending you videos with myself doing exactly what you told me. It’s just driving me crazy, no email to reach you, no phone number, how am I supposed to get my account back? Am I going to get a response on this platform at least? Or is it going to be ignored like all my other attempts 🙂.VanzatorVersion: 12.24.10

Lost $500On November 25th I tried to transfer my btc to another wallet and I was told the transaction would be on hold due to security reasons and I had to upload my ID. It wouldn’t let me so I let it go and waited the 3 days it said it would take. Well flash forward 5 days, I had completely forgotten about it and hurried to check both accounts and my email since I know I never received it. Somehow the account I had tried to transfer it to said I received the btc on November 23rd which would’ve been impossible. I tried to contact support for both accounts and got a couple of unhelpful, “it was deposited,” replies. Flash forward again to tax season and I had my tax documents from both account that say the $500 was deposited on the 23rd but Coinbase transferred it on the 26th. I showed them that and showed the other account I haven’t even been able to spend $500 to reach the $0 I was at so the math doesn’t add up either but not even an apology was given from either companies. I saw someone else review Coinbase with the same exact issue a few days after me so I’m sure Coinbase knows their system messed up in November but don’t care. I had put $500 in Coinbase for emergencies and I was kicked out of my apartment after a medical emergency so I was in an double emergency and Coinbase made it a triple emergency and cost me a roof over my head for the mistakes they don’t seem to acknowledge. I don’t even know how many emergencies that all comes out to now..CaseyishappyVersion: 10.29.4

DisappointedSo this is my first app that I used for investing, had my hopes up but the customer service really brought down my motivation for using this app. Honestly i regret downloading it. Once I had downloaded the app I went through the whole process to be able to start buying and selling but once I tried buying through my chase account that I had already linked and yes I did everything exactly how the app demanded it, but it still wouldn’t let me buy because of suspicious activity. So I contact their help support, after telling the bot to put me in contact with a person since the bot was not being helpful at all. Turns out theirs nobody you can call it’s all through text and once I explain my problem he would just tell me to put my id and a pic which I already had done so I re-did the process and still nothing change I kept telling him that but he would keep sending me the same message about putting my id and pic it almost seem like he was just sending me texts he had save in his system. So once he finally realize that his way wasn’t working he send my problem to be check by someone else where I got an email saying that they where checking my account and around six days they would get back to me I open up my email today and I see an email from them saying that they close my case without even fixing nothing. I have to give it to them they really know how to frustrate someone.Cova13Version: 9.55.3

Total disappointmentI’ve had this app for a while now to do simple investing. Recently, I decided to get into NFTs and wanted to transfer crypto into its compatible wallet. When doing so, I was sent an email saying that I needed to verify my ID, and if I didn’t, there would be a 72 hour delay. I verified my ID and received a message saying that verification was successful. After 20-30 minutes of waiting for my wallet to populate with my crypto, the balance still said $0. I sent it to the correct wallet address before anyone asks. I reached out to their support team just to be have the conversation end abruptly by the agent. So the next morning, I message again to ask where it is. This was a Saturday. He then told me that it will be in my wallet on Sunday. Sunday rolls around, and it’s not there. I contact them AGAIN and the agent tells me she sees it’s being worked on and there’s a 72 hour delay. I explained i did the ID verification successfully and there shouldn’t be a delay. She said “that’s the protocol” and ended the conversation thread!!! I contact them TODAY (Monday) and they can’t give me any answers or a timeline. I needed the crypto today for a mint on an NFT and now I’ve missed out on several thousand dollars because of this poor way of Coinbase doing things. This is unacceptable especially when people are trying to make money through your platform!!! There are other platforms out there so it would be beneficial if you search elsewhere..Mbev0391Version: 10.3.5

App doesn’t work with older phonesI had Coinbase loaded onto my phone since early 2020. As of last week, they updated it and it requires an iOS of 14.0. I have gotten the most recent update of my iOS to 12.5.7, so the app will not work on my phone. I thought, OK, I’ll just go to the website. Nope. Cannot sign on there. There’s no place to sign in on the website. I tried sending an email by clicking the “Contact Us” link. It doesn’t work. None of the options work. I did a Google search for a Coinbase email address for support, and found a couple. One worked but said they no longer responded to emails, and directed me to click a link. That link took me back to the same previous “Contact Us” page where nothing works. There is no way to contact them about not being able to access the app or site. Pitiful customer service. I’m glad I never invested with Coinbase. The cryptocurrencies I received there were earned by doing the tasks required to get free crypto. I was testing it out to see how it would go. My crypto grew slowly to nearly $60, but then the bottom dropped out of sight. The last time I was able to check, my crypto was only worth about $8, where it had been hovering for a while. The $5 in Bitcoin I’d received was only worth about $1.50. I wouldn’t trust cryptocurrencies, not any more than I trust Coinbase... which is not at all. It won’t let me put in a “ZERO” choice of stars, so one it is..Zeus MonkeyVersion: 11.5.3

Missing XRP coins!Had several thousands in xrp coins go missing under Coinbase over the period of years. I’m no expert in crypto but I still kind of have the jist of things going on. Couple of years ago xrp was delisted on Coinbase so we could no longer buy or sell xrp. But Coinbase said ok your xrp is still safe and secure in your Coinbase account. So ok I just left it there. Then a few months later they wanted you to transfer it to a Coinbase wallet because they didn’t want any responsibility for it. Ok I transferred it there so I do see it. Then the coins were transferred or moved out of Coinbase wallet and just disappeared. I guess they wanted to use my coins to “ stake” in their program or something. I emailed them and they said your coins are safe and you gotta do this laundry list of things but I always get an error. Let I remind you guys this was over the course of over two years. I hardly trade any coins I bought a bunch in 2021 and had the intention of just leaving it and forgetting it. Now in 2023 my coins are gone. Sure I accept responsibility I shoulda used a Trezor and kept my coins outside of Coinbase but I trusted them too much. I know I’ll just get a generic AI response to this but I just wanted to get the word out of what happened. Just like with many crypto exchanges it’s all a hoax. Only put money in if what your willing to lose entirely. They will make it very difficult to recover or ever get your money back..Kobe4laVersion: 11.26.4

Beware of CoinbaseI don’t know what’s going on with Coinbase, but when I first started using them and their wallet, it was very simple to use. Everything was done easily and you didn’t have that many problems switching over from the Wallet to Coinbase platform. Then they started adding all of this to Wallet​, making it difficult to transfer your money or to send money back-and-forth. I just was taken for over $650 because they are telling me I sent money from one wallet that is mines to another wallet that is mine but the token is not supported so I asked him my money back to the wallet and they’re telling me that they can’t can’t you this is not a decentralized platform like I don’t understand what’s going on and it doesn’t make sense. They stole my money and it’s not trying to help me get it back. They’re making it on purpose. It’s better off using a decentralized platform where you know that it’s a possibility of you losing your money then to be on Coinbase with the monitoring you and you can still lose your money have high transaction fees, and there’s no customers service to help you do anything, this is the second time something happened to me like the first time was with someone from somewhere else use my card from another country and they give me my money back. I’m just done with this. It doesn’t make sense now. I’m lost over $650 and they’re not even trying to help me..1&24Version: 12.15.6

I’ve literally lost money from coinbaseIve been introduced to coinbase by a scam who claimed to be from coinbase wallet wanting to invite people in liquidity mining to gain it’s user base, like a promotion. I trusted it because it was an app launched from coinbase wallet. My understanding is it is my account and I hv full control of it, just like I have full control of my bank account, and all the apps launched from my bank account should be legible. That’s how I got tricked. The fact is, once I launch the app from coinbase wallet, I’ve signed “smart contract” which allows third party to withdraw from my coinbase wallet indefinitely. At first I thought coinbase is definitely responsible for allowing the scammer app to launch from their app, but it turns out that they deny the liability claiming in crypto world it is always “ur decision to make”, that freaked me out because it can legally allow anyone to take users money away without putting on any warning, which is even worse than real world. How can online bank account launch third party app without warning people it is possibly a scam and it has nothing to do with the bank, it is not hard to do so in coinbase and they refuse to put that warning, causing lots of ppl losing money from scam. I have full proof that the scammer claimed to be from coinbase and it is app launched from coinbase which made it more believable. Why can’t coinbase put on warning? Btw I lost 100k thx to coinbase!.Yeyet222Version: 10.10.12

WARNING: PLEASE READ FIRST!!!Coinbase requires a valid government issued ID to send & receive anything. In states with “True ID” you don’t get a physical ID card the day of the transaction. It is mailed & doesn’t come until 10-15 days after getting your photo taken. Once that’s done the license authorizing place will issue a temporary license on paper. Coinbase will not accept this as a valid license. They require a physical plastic card license. Coinbase will allow you to deposit money but won’t allow you to send or receive anything until you have acquired your physical license. So, if you’ve already put money into your coinbase account at this point it’s now locked up and can’t be transferred until the physical plastic ID card has arrived. The only option you have is to withdraw back to the original bank account you sent it from. On top of that, if you attached a bank account and didn’t use wire transfer, your transferred funds are now on hold for approximately 5-7 business days. There is no warning or requirements that alert the user to need to complete their ID verification before transferring money into the coinbase account & that you will not be able to send or receive funds. Also, if you use an attached bank account that you transferred funds from into your coinbase, that money is subject to a hold time of appropriately 5-7 business days. This company has been one big headache.Madd ModderVersion: 10.19.2

Coinbase ConundrumMost importantly, I do not want anyone to have funds made unavailable and avoid painful situations. Always do a test send to and from Coinbase in small amounts this will ensure there are no net work issues or software bugs, resulting in potential loss of funds. Even if you have used that methods before it may change by the day or software update. Saved addresses will display the correct hash but may not always accurately apply saved memos. Unacceptable delays in send/receive timeframes exceed standards (coinbase claims to use a third party hot wallet service that is inefficient, slow, and potentially not liable for coinbase software/tech issues). It’s unfortunate that coinbase is outperformed, overshadowed, and obsolete compared to almost every other exchange. It may be age of the company or the challenges to operate on the US, but as soon as the regulatory hurdles are cleared coinbase will be left in the dust if they don’t revamp the platform. A simple action such as sending XLM has become an overwhelming liability. I have had more money than I care to admit held hostage by coinbase due to technical issues when in fact it was all caused by the inadequate software used by CB and incompetent engineers. I am surprised that there have not been more complaints or worse from dissatisfied customers. If there were Breyer on ramp options in the US I would gladly forget this company and app..DadsmashVersion: 11.14.10

Extremely Primitive App!Coinbase seems to be the dominant crypto trading platform in the US, but this app is not by any chance close to a professional trading app! I read a "Thank You" review by another user because he had noticed the addition of "Watchlist" and "New Coins" to the app!! This is as childish as it can imaginably be! Are you guys at kindergarten or what?! Any trader, not the professional stock market traders, but even an average joe will realize how primitive coinbase app is! Cryptos are being traded 24/7 and we definitely need candle stick charts with technical indicators. What do we get with this app? A childish graph with absolutely NO indicators, NO candles, NO settings, basically NOTHING! The graphs are absolutely useless. I wonder if coinbase users trade by tossing coins or what?!! There are absolutely no helpful market tools such as filters, simple scanners, or any activity monitoring tools either. The watchlist is so primitive and lacks even the most basic functionality such as sorting. Any time I open this app I start hating to trade on this platform! Is there anyone at coinbase who has ever traded stocks?! I'm sure there is, and they know exactly how low profile this app is! But they have no serious will to upgrade it to something better probably because they feel they are not rivaled by any competitor! So, they keep their high commission fees and they do nothing to improve! What a shame!.Sj-2020Version: 10.12.2

Terrible Customer Response / inaccurate gains in balancesThere are many things I like about Coinbase. Easy and intuitive interface, easy of trading between currencies, etc. But as I got more savvy in my trading and started tracking gains, I’ve found discrepancies between increases in currency rates and my balance. In other words, I would track the time in which I had made trades and calculate the amount that my balance should reflect. I found almost always that it was off and not by a little, by a lot. This is alarming to me as I see that there is real potential for fraud within this platform. In addition, I’d sent a transfer of funds from MY Binance account to my Coinbase account and after a week, I have yet to see those funds deposit to my ETC wallet that I’d used for the transfer. I’ve sent multiple customer service requests since then regarding the transfer both to Binance and to Coinbase. Binance has gotten back to me sharing the blockchain record of my transfer to my ETC Coinbase account indicating that I would need to remedy account receipts with Coinbase. I reached out to Coinbase and then have yet to respond. This was not a small amount. It is not okay for them to have inaccurate gains reflecting in account balances and no response on transactions that should have cleared over a week ago now. I will be filing a complaint with SEC outlining these discrepancies and their failure to remedy them..MfrielinVersion: 7.50.12

Too many feesThey 100% screw you over with fees. It costs 1.99$ to buy any type of cryptocurrency. If you want to trade one currency to another it costs $.99, and if you want to transfer it back to your bank account it costs another $1.99. So I have to pick the right currency, make sure it goes up at least $3.99 up in profit just to make any money? Which is very unlikely, because apps like these are designed to screw over the little people that want get into buying and selling crypto. I understand that the company has to make money some how, but charging every single transaction a bunch of money isn’t even fair. I was offered in app $1 in a crypto currency. Want to know how much it cost me to transfer it to any type of coin that made money? $.99. They offer you free crypto that is stagnant in price, to make you pay money to transfer it to other cyrptos. It’s so rigged. Do yourself a favor, and save your money instead of investing in this app. You’re basically throwing your money away if you buy anything on here. Update: Tried cashing out because my stocks I invested in were up big time, app wouldn’t let me. Kept saying servers were down. And then because I was up so much (like $10 more) it charged me additional fees so I only ended up making $1. Are you serious Coinbase?! You have serious issues with fees. Stop charging so much..Jay'sCraftVersion: 10.10.12

Coinbase notificationsI love the app, it’s a bit slow for whatever reason even on the IPhone 11 Pro Max. However my main concern are the notifications and transaction fees for coinbase. I’ve always been stuck using 3rd party alerts for my coins as well as 3rd party decentralized platforms that have .10c fees per every transaction meanwhile I lose $3-$5 per transaction even for converting one to another. Throughout the many years of using coinbase the notifications have never worked accordingly or at all, I’m not just talking about the actual notifications but when you receive movement notifications they’re extremely behind. I won’t receive important alerts or notifications but then sometimes it will send me a notification every other hour, especially when there’s a lot of movement in the market. Just seems a little odd and slow for such a large company. coinbase vs literally what I use everyday will always be the last app to notify me accordingly of anything important. If we can also have an option to remove the “your USDC funds are low”. I don’t want to be told to fill my balance when I’m already planning on purchasing more just not right when the app tells me to This app gets more and more awful as it updates. 80% of it is a scam.JosemercVersion: 10.33.7

DissapointingI’ve been using and a fan of Coinbase for a long time but as of late it’s just really hard for me to recommend. You don’t actually technically speaking “own” any of your crypto, but that’s not my main issue. Lately I’ve put a lot and I mean A LOT of money into buying this most recent dip, had no problems until I decided to log on and found I wasn’t able to send any of my crypto. Over the next week, I lost the ability to cash out, sell do anything. Not a problem? I logged in, I have been asked to verify my identity 3 times and even then still my situation hasn’t improved. I later found a notification in my account that I owed them like $100? Weird but okay fine, I paid it. It took over a week for that to finally be cleared from my account but it took the money from my bank so I figured all was good, went back on and was asked to verify my identity AGAIN. Limits hadn’t been removed, still couldn’t send or anything. It’s impossible to get ahold of support, even with the live chat youre sat waiting there for 45 minutes for them to type a response and when they do it’s the same copy paste crap, customer support is completely unresponsive and impossible to get a hold of. So now I’m left with $1000 sitting in an account that I can do nothing on, do yourself a favor and go somewhere else..GiseiiVersion: 9.55.3

Similar to RobinhoodI have been buying LRC on Coinbase for a couple months now, and I can’t believe it took me so long to notice, but they run the same scam that Robinhood runs with their crypto, except RH doesn’t charge a Transaction fee each time. Pay attention when you go to a coin. They show you the list price, but when you review your purchase before submitting it, they actually charge you a higher price/coin on top of their transaction fee. It’s the same thing with selling. They give you a lower rate than the listed price, as well as charging you transaction fees. They’re scalping customers, exactly the same way RH does by giving you, “the customer” a .03 cent spread. Even with the “Coinbase One” membership, this is still true. If you can learn more complicated methods of trading crypto, I suggest that over this. If not, I hope you don’t mind getting scalped. The GOOD thing about Coinbase is that you can actually transfer your coins to different wallets, which shows they do actually have coins to give you should you actually request them sent to your wallet. Response to Developers Response: This isn’t 2020. With everything that happened in 2021, investors are becoming wiser to things like Spread, PFOF, and the conflicts of interest in brokers and Wall St. in general..PsylohVersion: 10.9.12

Latest Version a Step BackwardsThe latest update to the Coinbase app has decreased functionality. Users like me want a snapshot of all their crypto investments on the homepage. This means to see their overall portfolio balance as well as all the coins on their watchlist. A quick overview with no further clicks. This is how it used to be. Now, in the latest version, the watchlist is limited to 5 items. If you want to see the rest of your items, you have to click into another screen. Horrible UI. It may seem small, but I check my investments multiple times per day. It used to be one simple click to open Coinbase, see my favorite coins, and done. Now every single time I open the app I have to click into multiple screens to see everything I want to see. Very annoying! Please fix this “upgrade” and bring back the old homepage with full watchlist functionality. Or better yet, let users create multiple watchlists like Robinhood where you can organize them better and maybe we can choose if we want them on the homepage or not. Removing a feature that your users have had for years is not a smart business decision. Robinhood shows all investments on the homepage and that’s why everyone always compliments their UI. I hope Coinbase can bring back what was the equivalent in the crypto world..SabinVIVersion: 9.49.4

All reviews over 3 stars are bots or paidDO NOT USE COINBASE! Coinbase is basically a company of scammers that have come together to steal crypto from their customers. Look at all the real peoples reviews with reports of missing crypto and poor support. Their support is garbage their technicians don’t know what they’re talking about and refuse to help for simple things even when it’s clearly stated in Coinbases own policy. When you send facts and evidence they stop replying. Even the $5 free bitcoin promotion that is still shown here you won’t get it and they won’t help you or care after you make an account. If you decide to use Coinbase expect nothing but headaches transfers will go missing, any promotional bonuses or offers are fake you won’t really get them, if you contact support they will send you links to their support page that show what you contacted for and need help with is within their policy but then they just stop replying or make up bogus reasons of why they can’t help. It’s amazing this company is still able to operate when they break so many basic laws about false advertising and consistently screw over their customers. I pray Coinbase gets shut down or at least heavily audited everything will quickly fall if they’re forced to take responsibility for their claims, actions, and publicity published policies..Tim.T2Version: 10.12.2

It seems secure … but it’s a ripoff [Update]Updating from two to one star for the canned response they left on this review, which indicates they didn’t read it. Of course the funds aren’t available right away, but they shouldn’t continue to be held after the transaction clears with my bank. 7 full days is so arbitrarily long. Original review: Even after a transaction to buy crypto clears with your bank, they call it “pending” so they can hold it for the full 7 days. Any time a bank doesn’t let you access your own funds, it’s either security or it’s because they want to make money off your money. The longer it’s with them, the more they can make. Then, when you do want to move some money, they charge you super high fees to do it. Crypto is such a friggin’ scam. Not as bad as NFT’s, but still … it’s going to be a long time before crypto is actually worth it to most people, which is why it’s also so volatile and even a huge group of celebrities and investors can get scammed out of millions, like with FTX. Coinbase is just another company making money hand over fist without providing good support to customers or offering decent fees. They’re not FTX, but they’re profiting majorly off an unstable system without providing good support along the way, and charging an arm and a leg for their good enough services..TonemcconeVersion: 11.10.8

Going downhill fastI hate giving this rating given the fact that Coinbase has been my go to wallet but as of the last couple months it’s been absolutely HORRIBLE. When I ask to raise my limits from 50 dollar card purchases it somehow instead of being increased got lowered to $5.00. I emailed support over a month ago and they gave me a generic response saying that it was being sent up to review and would have someone email me back. This was a month ago and I am still waiting on that email. So ok that’s just a slight inconvenience because I can always just make a purchase with my bank account. WRONG every attempt made gets turned down due to “suspicious activity” which only gets worse because of the fact that this happened on not 1 but all 3 of my bank accounts connected. So once again I have to contact support. This time I try to call to actually speak to someone since they are unwilling to respond to support via email. What do you know, I run into another issue. Coinbase no longer has telephone support anymore. That’s only reserved for compromised accounts. So that’s great I have to email yet again... Here we are now and since I have been waiting to make this purchase BTC has only risen by about 15-20k or more. So thank you Coinbase for being absolutely worthless as of late..HeddiepooVersion: 9.17.2

Worst platformThis is the worst platform to trade on. They will charge you fees that you don’t even know about, and they will hold your money without any response to you. Their costumer service does not have a phone line and will respond to your emails or requests in only a few weeks after you submit a case. I have deposited funds and it’s been 3 weeks and I still can’t trade them, nor I can send them or withdraw like their policy says that you funds a re w available immediately or in few days depending on how you make your deposit. I opened a dozen cases and and only response I got it is it’s on hold for security reasons after 2 weeks of submitting my case. Complete scam ladies and gentle man, I suggest you get a paid platform and trade with confidence because here that is not possible. Even their fees are hidden. I bought a BTC partially, actual BTC price was $11,300... but when you already buy it buys it for $11,450 even though the price of BTC didn’t even go near $11,400 that day. I opened 3 cases about a month back and no one responded yet. Guys don’t waste your time and patience. Find a better platform that is paid but you will be taken care off. I will continue to post my reviews on every review page to ensure that more people know what they are dealing with. Don’t let them play you..Alex132alexVersion: 7.32.6

Decent but deceptiveAll very fast and professional, right up until you try to cut your losses. Bought bitcoin with the intention of selling it a few days later for a (tiny) profit as more of an experiment than anything. I sent in my license photos, linked my bank account, and got everything verified. Bought a couple hundred in btc. A few days later the price has gone up a few hundred and I try to sell- to find my funds placed on a ‘24 day hold’ to ‘prevent fraud’. What?? If this is common practice, they certainly went out of their way not to mention it, and if it isn’t, I can’t think of any reason why they would have flagged me or my transaction as suspicious. I have now sat and watched the btc price plummet over $1,000 in the past few weeks. By the time I’m able to access my money I will have lost much of it. I understand that btc prices are famously erratic and I accept that I would have lost a little bit, but with every day I lose more and more of MY money which is being held from me. Incredibly disappointed with the lack of clarity in this matter. If it were not for this ridiculous, month-long freeze on my transaction, I would be very happy with this app. The layout is nice and the verification was fast and professional. However, any app that forces me out of MY money without forewarning is NOT a winner in my books..Lizo664Version: 3.1.15

WHERE IS MY MONEY!On November 24, I sent Approximately $1600 to another wallet. Shortly afterwards I received an email verifying all of the information, the amount and the wallet address and informing me that for “Security Reasons” there would be a 3 day hold on my transaction and that on November 27th, at 3:00 pm pacific time, my transfer would be completed. There was a link to verify my 5 year old account. If I completed this process, the wait would be cancelled. It required me to submit photos of both sides of my Drivers License and a selfie. Well, after several attempts, it didn’t like my selfie and said I needed to wait 24 hours before I could try again. This time it seemed to like it and said my account was “VERIFIED “ No transfer took place! When November 27th, 3:00 pm pacific time arrived ( yesterday ) no transaction took place. My account balance is $1600 less than it was and I have had no other communication from them. When I go to the “pay” tab at the bottom right and scroll down, it shows the transaction as completed 3 days ago. No record of the money still being at Coinbase, no money at the transfer destination. Your fees are insane and communication is horrible! WHERE IS MY MONEY?? As soon as possible, I will be removing the rest of my money from Coinbase to never look back..'mxlotVersion: 9.51.2

Horrible appThere is absolutely zero customer support with coinbase. I’ve been trying for 2 days to reach an actual human about why my money is being held captive. I made a debit card purchase which is supposed to be instant. And it said there’s a 5 day hold on my funds. So after 2 days of trying to figure out why that is, I finally just gave up and sold the btc expecting to be able to withdraw my remaining cash balance. And I lost $10 in this process, over coinbase fees, and I didn’t even care. I just wanted my money back. But now there is a hold on my cash balance too! And I needed that money yesterday. I can’t afford to wait 5 days. But coinbase doesn’t care in the slightest. Because there is no way to reach anybody for customer support. You can email them, but you will just get a robotic response saying it will take 5-7+ days to fix your issue. So I’m pretty positive that nobody even actually reads the customer support emails. And now my only money is being held captive by this website that won’t even give me the time of day to tell me why. I’m extremely frustrated. This app is the worst btc app I’ve ever used, because this isn’t the first time I’ve had issues like this where “customer support” did absolutely nothing for me. Never coming back to coinbase after they finally stop holding my money captive..Pismo123Version: 7.40.7

Coinbase Support service is the absolute worst and a total waste of timeI’ve been dealing with Coinbase Support for 6 weeks now and my issue still has not been resolved. You can only contact via email which takes days for them to reply and most times its a automated response. Once you actually get a real response its often vague and instructions that are already listed on their website. If you’re having issues with staking certain crypto currencies then good luck on getting them fixed because I am still unable to stake. They claim my account is unverified but yet I have went through the verification process numerous times and even have level 3 (highest level) verification on my account. I have tried contacting on social media and have gotten nowhere. I have tried callihg but can’t even get to speak to a person because they only will deal with account compromises over the phone which is a total load of crap. I would not recommend coinbase solely because their support services are atrocious. you are likely to have an issue when encountering this platform and will need their help at some point. I have friends who have had similar experiences in the past with different issues and experienced the same level of aggravation for coinbase support..Needs to be on Xbox or ps3Version: 7.39.12

I was a loyal customer and then……….I’ve been using Coinbase for several years and though it wasn’t perfect the app filled most of my needs. I didn’t even mind that they charge higher than average fees. I recently took a couple months off trading but woke up one morning to a call from my bank that Coinbase was attempting to withdraw $5,000 from my account. An action I certainly did not initiate as I was well aware I had less than $10 in the bank. I contacted Coinbase immediately and notified them that my account had been hacked. Yet somehow they had instantly credited my crypto account for the $5,000 and then allowed it to be sent somewhere. Now I have never been able to send or withdraw funds until they cleared the bank but I guess the hacker just had the special touch. Two months went by and I still hadn’t heard from Coinbase, so I reached out to them again. At which time they inform me that my account is locked until I pay for the missing funds! Their reasoning is that I somehow allowed my account to be hacked. Well the way I see it the most logical explanation given the turn of events is that it was hacked from within Coinbase itself. Anyhow they can keep the account locked because they won’t be seeing me or getting my business again..OnceBurnedTwiceShyVersion: 10.14.12

FraudI would give no stars if possible. Coinbase are scammers. They clearly have an agenda and it isn’t a good one. They had a glitch with the GYEN coin and mind you THEY HAD A GLITCH. Then they decided they wanted to penalize everyone that purchased or cash out when that glitch happened. Mind you I didn’t know it was a glitch so I was extremely happy that this coin made me some money. Then the nightmare began. Coinbase drained all of my account without no warning saying I owed them money when it was their fault. I had other coins also not just this one which is extremely frustrating. Then they proceeded to change the history of my transactions which by the way I have screenshots of the original transactions. They are on some shady shady business and I have already lawyered up. Coinbase will not win this battle it doesn’t matter how long I have to fight I will fight for how many ever years they drag this out . Coinbase should just take their loss and continue to do business because I know for a fact I am not the only one going thru this. Coinbase do the right thing and GIVE ME MY MONEY BACK AND MY ACCOUNT. To those who haven’t yet downloaded this app STAYYYYY AWAYYYYYYY there are many other cryto trading platforms and wallets that are not this shady, money hungry, and unfair..Bairex12Version: 9.51.2

A whole bunch of thieves and day robbersCoinbase is a fee-based software that allows regular individuals to invest their hard-earned cash in cryptocurrency. Coinbase, unlike other apps, charges a high fee for clients to store and secure funds in Coinbase crypto wallets. You'll also pay a market buy/sell price that's substantially more than the actual price of the coin you're buying. For example, if you buy a $1000 coin with $1000 in cash, you will receive about $900 of the coin you just bought. Coinbase charges you a high fee for holding and securing your cryptocurrency once you're ready to sell (regardless if it was for a minute or a year). Furthermore, you will receive a market buy/sell price that is far lower than the actual price of the coin you are selling. For example, if you sell the same crypto you just bought for $1000 and only got $900 in crypto, you'll earn roughly $800 in fiat. This is robbery in broad daylight, in my opinion. When you trade or exchange Cryptos with other Cryptos, it gets even worse. Because there is no easy way to contact these crooks, their customer service is non-existent. I hope they put an end to this open-air robbery and consider hardworking individuals like me who have lost a lot of money due to the fees these people charge..MD drawerVersion: 9.47.2

Poor Customer service glitchy appI told you guys about an erroneous transaction immediately when it happened on February 1. Now you are kicking me off the system after you forced me to RE-verify all of my information leading me to believe I would be good. I could have been started to withdraw my money now I have to wait an additional 10 more days. When I told you guys about this erroneous transaction I was told in an email also on February 1 from you that “ If you do not have enough funds in your bank account to cover this purchase, then allow the transaction to reverse and reprocess with your bank. If we’re unable to successfully complete the transaction with your bank, we will attempt to recover the value of your funds held onsite.” I left the money there didn’t trade any additional stock with it waited for you guys. When I found out I couldn’t make any more transactions they gave me an option to give it back. This option was not told to me in the email. You can check. I immediately gave it back when I seen that option so why am I being penalized? I even took the money out of the stock in the event it dropped I didn’t want your money to be affected. To kick me off the site after dragging me along an entire 14 days with almost 2k tied up is pretty ridiculous..User 11236Version: 9.7.3

I lost so much money because of this appI downloaded this app to start investing in bitcoin, and I spent a few days setting it up. I even made one test purchase, which was successful, just to make sure I would be ready to buy when the price was low. When that time came, I attempted to buy a much larger amount. I had plenty of funds in my bank account, but every time I attempted to make a purchase the app claimed that there were no funds. I contacted my bank and they said that no one had even attempted any transactions. It was clearly a bug on their end, and when I reported it, they disabled buying on my account completely. I was unable to buy any amount of bitcoin, despite having thousands of dollars ready to transfer from my bank account. I had to sit and watch as the price of bitcoin soared, unable to buy any with the app I had spent several days setting up. As I watched the price soar, the only response I could get from customer service (which is only available via email) was that I “needed to have enough funds in my bank account”. The app has tons of bugs. The fees are high. The customer service is trash. I missed out on a great investment opportunity because of software bugs in this app. Don’t make the same mistake as me, find a different way to invest in bitcoin..DavidjpfeifferVersion: 7.14.0

WarningI sold most of my coin last year and have a very small amount here, never had an issue. On Monday morning my balance in cb was $170, my balance in my web3 wallet was $70; at night the balance was $111 and $0 respectively with no transactions, and no movement in my holdings. I thought someone had gotten into my account but my transactions didn’t show it, and I noticed retroactively the amounts (1 week change) were lower. I started a chat with customer service. The real (I guess?) rep told me to check my transactions, and I told them to look at the individual balances (bitcoin, eth) which did equal $170. They did not seem to get what i was saying which is the app appeared to lose my money. They told me they’d have an email tech reach out to me (never happened). On Tuesday I opened the app again and my balances fluctuated between 111 and 170 (like in real time, it was going up and down); then my web3 balance went from 0 to 59. I screen shot. It’s just a few hundred bucks; but I’ve had thousands in here and I wouldn’t again: I’m withdrawing my funds. I get it; they did a software update. What’s wild and shocking is how totally unaccountable they were about it and ill equipped to manage my “hey you lost my money help” inquiry. Scammy vibe..Holly WhitakerVersion: 11.9.4

Worst customer service ever experiencedI never write reviews but im at my wits end with this company. Due to personal reasons I unexpectedly had to change my phone number and email, and since I forgot my password I have no way of verifying my account. I have been attempting to reach support for over three months now in order to gain access to my old account. I’ve entered three separate cases, each time referring to the previous case number to which I inform no one ever answered. I was told on the last two attempts that someone would review my case and get back to me. The very last time I was told that because I reached out several times about the same issue (even thought THEY never answered. The tone read very condescending) it would be consolidated into one email thread and that I would hear from someone in 4-5 business days. That was 16 business days ago. I emailed back ONCE AGAIN this past Friday and now Monday have still not gotten a response. This is the most infuriating experience and I agree with other users it’s negligent and criminal to give individuals no way of speaking to someone in person and making it impossible to access one’s own funds. I would never recommend Coinbase now based on this experience..Jlisa11Version: 9.30.3

Worst Investing App EverI’ve used this app for years and trusted it with my crypto. I deposited a good amount of money to start up my crypto career back then and now lost most of it sadly. When trying to withdraw what i had left, this stupid app never let me take my money out. I followed every instruction they gave me. I had to change emails a couple times as well as passwords. I tried to withdraw my money in every single possible way that I could and they never let me. When i tried the debit option they canceled it. When I tried the bank account offer they didn’t even let me type in the money i had to withdraw because they canceled the other one. So to try and finally get it out i connect my paypal which i didn’t want to do but had to. When i if ally thought i was getting my money, I got stuck on the processing page for an hour. Now it’s been hours and I don’t think I am ever going to get my money. After trying on multiple devices and payment methods, they won’t let go of my money. In addition, I have a little bit of money in their other app called Coinbase Wallet which I guarantee they won’t let me take out. Sorry for such a rude review but I really am very frustrated while trying to get my money out..AFKGaminGGVersion: 11.28.7

Garbage appDon't use if you are Canadian. You can buy btc but you can't sell. Garbage app.Eggroll420Version: 3.0.1

GeezSooo when are Canadians able to sell in Canada. I sincerely hope your team is working on it and not just sucking us dry up here and taking advantage of our good nature in telling us its coming soon. Please, find a way to speed this up. Makes me feel a bit abused as a consumer that not once did I read anywhere that “Selling is not an available function in Canada” having already basically given you guys my money without knowing this makes me smell something fishy. A slightly peeved Canadian..Chachkys WankerdoodleVersion: 3.0.1

Canadians DO NOT USE THIS APPI have had assets in coin base for over 3 years now . As a Canadian I was able to purchase Bitcoin but I have not been able to withdraw funds for this entire 3 years. I have had to just accept that this app has pretty much stolen from me.ChristinaKHardyVersion: 7.38.3

Careful!!!!!!Be careful when using this app, I’ve used it for years then the other day tried to withdrawal 2000$. They stole it and the customer support refused to help!!!!!!! CAREFUL WITH THIS APP.Serveo0000Version: 9.7.2

Worst support teamThe support team will not respond to any of you issues. Please take care when you transferring big money and there is an issue , there is no support team to help you here..SaishankarnagVersion: 7.6.2

Not for CanadiansThey don’t deal with Canadian banks. Also they’re trading fees are extremely high..YaccobsonVersion: 9.7.2

Customer service is awfulAfter 4 years of using the app the first tim tried to contact the customer service and it’s 2 weeks without any answer ((( so upset and surprised.SeregacanadaVersion: 7.47.5

Garbage AppCan’t sell ! Customer support will never answer ! My account is locked and for weeks no one answer my request !.AcatewVersion: 9.7.2

Pc of s..t AppDon’t use unless you want to lose money. System goes down and won’t let you trade when you need to. There is much better trading platforms out there..DbisschVersion: 7.48.7

Screwing CanadiansYou know what your doing. Why can't we sell and why isn't t fixed and your support is brutal. Don't reply to this feedback. Full of excuses.David beauVersion: 3.0.1

Horrible no customer supportBought 850$ worth of stocks and still won’t show up in my account but charged me for them, and they have 0 customer support, stay far away Canadians!.HsydgbrhdgdvVersion: 7.48.8

This App is terrible1. Poor customer support 2. Accounts gets randomly blocked (often) My account got blocked at least 4 times 3. Low limits 4. Doesn’t allow you to use credit cards Overall I have not had a good experience with Sh*t a** coin base If only I could give 0/5 stars smh.AlmightyrayyVersion: 7.35.18

DO NOT DOWNLOADDownloaded app and was working fine. App then suddenly decided to block my debit card. App isn’t capable with any of my Credit Cards (which are with major Canadian Banks). Contacted customer service and haven’t received a single reply in 1 month. Additionally, the app prouds itself based on how you can watch videos to earn cryptos but there’s a glitch where it won’t verify me. Contacted Customer Support and didn’t receive a single reply. Horrible customer service and will result in your money being stuck in the app. DO NOT DOWNLOAD. There are much better competitors..Rafay78678Version: 9.24.5

Identification algorithm sucks !This app is extremely awful with its identification algorithm. Upon submitting my SCANED drivers license around 15 times it won’t verify me. Useless !!.Skeltonk9Version: 9.23.3

Poor supportThis service is completely contactless. No customer support. Sorry I started with them. Coinbase. Poor rating on my behalf..TungyungVersion: 7.48.7

Worst appUnable to link my card to the account to deposit money. Trying from last 2 days.Nav@06Version: 7.45.8

Horrible FunctionalityI have been trying to buy XRP for a while now. When I place the order to buy it will ask for all the bank details and even says the order is submitted but it never shows up the bought crypto in your profile nor does it deduct the money from my bank account. I missed out on opportunities to buy crypto at the preferred rate now. Tried reaching support but no response. Their support model is horrible too!.Vnkp251Version: 7.45.6

FrustratingTried to buy 2 times and got nowhere.Newbie350Version: 7.44.5

2FA text message passcode blocks the enter buttonCome on guys, you guys should be able to pick these bugs out . I literally can’t take coins off the exchange app because the number pad that pops up blocks the enter button, nor do you have an enter button on your number pad ...Which amateur is making the IOS app?.JustlookingtohodlVersion: 7.44.5

Feels scammyCoinbase’s incessant promotion of the coin de jour feels very scammy and on top of that they give legitimacy to useless coins run by conmen and felons..Sancha_panzoVersion: 7.35.18

IOS 14 widget is rushed!- The widget currency doesn’t match the native currency of the app. - the widget doesn’t seem to follow the watch list order for currencies - the prices don’t have the “,” for anything above 1,000..SushentalwarrVersion: 7.35.10

Worst experience EVERI do NOT suggest putting your money into this platform. Coin base changed my 2 step Authenticator from what I had as SMS to the Authenticator App, I did not make this change & was also not aware until Coinbase sent me an email about the changes. I downloaded the app only to discover that I would need access to my Coinbase to scan my QC code & link the accounts, I am unable to do this as I can NOT access my Coinbase without a code generated by the app. I have reached out by the # provided which is an automated line & only if you want to lock your account for suspicious activity which I went ahead & did because I know I did not change or authorize a change. The only option to recover my account is via their email support. I have sent NUMEROUS emails & I get back what seems to be automated responses providing zero assistance. It has been weeks since I have got a response at all back. My money sits & I have no control or even know what is happening with my portfolio. I feel robbed of my money & investment Worst experience I have ever had & the absolute worst customer service experience I have ever encountered especially considering this is an investment platform. Do not use Coinbase unless you want your money thieved from you..Charchar006Version: 9.15.3

Fees4% charge when you put money in and 4% if you want to take money out 8% total so $1000 is $80 for them. That’s fked up, too expensive....Mulawla2014Version: 7.11.12

Terrible for CanadiansOpened the account - check Linked my credit card - check Went ahead to make a purchase - failed (credit card company declined) Then i find out that canadian banks dont allow crypto purchases directly Tried to add my bank debit card - doesn't work waste of my time and submitted alot of personal info including driver’s license Closed my account - check If your Canadian DONT waste your time with Coinbase.John bill smithVersion: 9.47.2

FrustratingSuper difficult to verify or change information, and I keep getting the “connection issue”, meaning I can’t sign in or do ANYTHING until I delete the app and reinstall (on my 4th reinstall this week). Horrible..Karina11111qVersion: 9.23.3

Take back the power.Guys there is only one way to stop these dishonest apps, World Blog. copy and post these reviews to all social media if they don't want to be honest..Watcher0011Version: 9.21.3

Takes forever to verify.I just gave up using it becausw it’s impossible to get verified. No matter how many times you take a picture of your ID, it won’t recognize it. But then again, I won’t use an bitcoin trading app that doesn’t even recognize pictures..SunfleoVersion: 9.12.2

Not sure where the overall good reviews come fromCan’t even get going on this app. Not receiving the text to sign up... my friends told me they literally had to verify identity steps 6 times... seems to me like this platform need a lot of work.DylJay5622Version: 9.12.2

Worst application updateSoftware update should make life easier and Coinbase update is just opposite to that. I used to like the platform but new update removed couple of nice information like all time high and new update is overall just degrade at every level to previous version..AkhilDhaVersion: 9.12.2

Deposited money, won’t let me use it for a monthI made an account, entered all information they wanted, added a little money and bought some bitcoin. I then sent that bitcoin to my hardware wallet to test everything and all was good. So I added a few thousand to buy some bitcoin but once I bought the bitcoin when I went to send the coins to my hardware wallet I get a screen that says I can’t send any coins for over a month!!! What the hell! It let me send btc no problem 10 minutes ago but now I have to wait a month to do it again? Very frustrating..DevdoodVersion: 12.22.4

Fees are too highIve been using Coinbase for a few years now but im thinking of switching to a different platform due to their absurdly high fees! how is a $80 BTC transfer to a separate wallet in another institution equate to an almost $145 total after FEES?! It used to be a couple dollars which was fine. But thats almost as much as the BTC being sent over. Not impressed..Kilo224Version: 12.21.7

ScammersI am send sending 96cad value of btc to my another address they are charging me 70cad transaction fee. Stay away from there looters.Pardeep111Version: 12.21.7

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 14.19.22