Touch Vault (photos & Video) Customer Service

Touch Vault (photos & video) Positive Reviews

Adding photos/videosAt the beginning the app was working fine and everything, for now it’s just don’t accept pictures as it shuts down once u press the + sign Please fix it.Ahmed_badeebVersion: 4.1

My problemIm facing a big issue with this app my home botton on my phone has been crashed and now i cannot open the app to have an access to my pictures it’s not even asking me for a password please please fix this issue as soon as possible and thank you.Alimo98Version: 2.1

I have a problem when I enter the program, it takes me out directlyI have a problem when I enter the program, it takes me out directly.Ismael728aVersion: 3.1

UpdateHi . I have been using your app for a long time and now it crashes when i want to open the gallery so can you please update the app for ios 15?.P@ryVersion: 4.1

Good but need improvementOne of the good apps to save pictures, but it will be better if I can select all the pictures and save them all at once from the app to the camera roll..SulaimanBin3bdullahVersion: 2.1

Lost my pictures!Dear support team, Can you fix your app, i have a lot of important pictures and videos now it's lost I don't know where it is. I payed for it, so solve this issue immediately!.Saleh aldoosVersion: 2.1

Need a Little improveWe need to select all photo and import them to the cameraroll at once without select photo one by one.عبدالرحمن ناصرVersion: 3.1

PasswordI forgot my password and i can’t login How i can fix this help me please.Hamada1738Version: 4.1

Lost picturesWe lost our pictures from app.Uaedubai97Version: 4.0

Help me!!I have 4000 photos and I delete the app by mistake do i can get it back? Plz anyone tell me I really need it😭😭😭.CmmmpunKkVersion: 2.1

HelloHay , thanx for yout amazing application, i want inform u there is crash i can't open the app , please fix it ❤️🌷.Al7akmVersion: 2.1

Delete photoHow to delete photos from app. one time?.Lolita's 33Version: 2.1

Hi!The just started crashing! Please fix it quickly. And thank you for this good app..$uper S.Version: 2.1

UpdateWe need work with iphone x.AlnweemVersion: 2.1

How can i reset my passwordHow can i reset my password.PppplkkjubbkkbvVersion: 2.1

😒😔I make Video Inside And I Want Now Open Video Not Work why ??.Ra3ed alkawaVersion: 2.1

💔💔😢Put a caution before deleting the image Many of the images were deleted by mistake.So So❤️❤️❤️❤️❤️Version: 2.0

Export buttonHi tnx for app just please add a button for total export image,video pls beause realy need this.David.h.w1Version: 2.1

UpdatePlease apdate app for iphone x support.Bashar tahaVersion: 2.1

Perfect TouchID Photo AppIgnore the low ratings reviews. They're not using enough common sense to know not to delete pictures or remember a secondary password. This app is awesome for my wife's... modeling. First, it's secure. It asks you for a print immediately, every time you open the app. Even if you check a text. And it's integrated to the iPhone's TouchID so it just works. Second, not only can you add photos from your library or camera, you can add videos too!! It also has an awesome feature where it will ask you if you want to delete the originals once they're securely copied over. It's awesome, almost like it knows why you're securing those pictures. You can create and manage folders easily. I like it all around. There are two things I would like to have/have better: • The last photo in an album, once it's created, stays as the thumbnail, even if you delete that pic. It's weird. Not horrible, just bug like. • Can we get gif support? That would be awesome. Or have an auto replay feature for videos. Either way. I've looked at several secure photo/video apps, and this is the one to go with. Absolutely worth buying the full version..DgraberVersion: 2.0

Thanks to fix the issues!Thanks,, i hope i can select more then one picture in an album so i can share more than one picture or add it to the photo library album at the same time.MEDo.02Version: 2.0

ImpressiveI have downloaded this about 2 hours ago and it does the job so far I am impressed but after 24 hours I will write my review..AwazizVersion: 2.0

2nd passwordThank you I can put my finger print but I forgot 2nd password and I can't login so I'm asking if there is any solution.Week endVersion: 2.0

اختفاء الصوررالسلام عليكم عندي مشكلة وهي اختفاء الصور فجأة من البرنامج هل من حل؟.Mumu9191Version: 4.2

GreatI liked it.MuhanedSaadVersion: 2.0

GoodGood but ui interface baaaad Thanxs.AbiligVersion: 1.0

اطالب بحقوق الصوررجا الصور لا توجد.‭0771 056 5111‬Version: 4.0

حلو التطبيق ولكن انا حذفته ولم رجعته ما فتح كيف افتح لو سمحتوحلو ولكن ابغي ارجعو.AlagwreVersion: 4.2

Suadi arabiaرائع التطبيق وشكرا ابل لفتح البصمة للمطورين.K.saad13Version: 1.0

ReviewVery good app but only one thing I need to recover my password and I do not know how? PLS help me.Issam WandawiVersion: 2.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.3

Touch Vault (photos & video) Negative Reviews

Needs to be fixedWhile browsing Touch Vault images, the export button causes the app to crash. If you import photos and videos into Touch vault, they are trapped there and can not leave until the crashing is fixed..EncjwbgVersion: 2.1

Need support. I forgot my passwordDear support team, Could you please advise how can I contact you in order to reset my password. I didn't use the app for a while, and now after using my fingerprint, the app asked me to put the password which I've already forgot. Help please.خالد-قطرVersion: 2.1

Data lossI was using the app and after a while I lost all my data in the app (photos and videos) and I can't access it till now. I hope the software developer solves my problem!!.AzbinsaVersion: 4.2

Delete ProblemWhy can't I delete a whole folder neither I can select all photos in a folder to be deleted?!!!!.As#r.iqVersion: 4.1

Opening it requires a finger printThere is no way to open it other than finger print. My phone was damaged and i had to replace my home button, so it can’t identify my finger print and I can’t open it..Ira HeysVersion: 2.1

Videos won't playMy videos won't play with in the app???? Unless they are recorded in the app which down grades quality. Please fix this..PatrickmcdesignVersion: 2.1

Help pleaseHow can i reset the password? The photo album does not open please.Gisel53Version: 4.1

It was a good appDon't use it .. keeps crashing i lost all my photos and the developer never updates.Sagr AhmedVersion: 4.2

Ask help pleaseHello dear, I need to recover my photos from this app, but unfortunately, I forget my password, so what can I do to retrieve it, please? Thank you.Noora191Version: 4.0

Videos errorThe videos I save in the program don't work I wish the developer of the program to fix the error.Aymanalenzy7Version: 2.1

I’m Frustrated 💔All my videos when i want to open it , it’s become black screen i don’t know why ):.Albalawi_hudaVersion: 4.1

IPhone X supportSupport team. Pleas update the app so that photos can be accessed using iPhone X...which doesn’t have fingerprint recognition..8901gVersion: 2.1

Lost memoriesPhotos & videos keeps disappearing!! Am afraid to keep anything in there anymore! Plz solve it.A.AlothmanVersion: 2.1

I forget my password please help me what can I do :((((((I'm saddd.Aisha7..Version: 2.1

IPhone x and iPhone 11We need support iPhone x and iPhone 11.OrriliyVersion: 2.1

Forget passWhat can i do if forget my pass.So3daaaaaaVersion: 2.1

Deleting 😢😢😓1- Please put a caution before deleting the image or the video 2- I want to select more then a photo and I can't so put a solution for this too so we can select more then a photo to save to camera role or to delete them.Nuh aghaVersion: 2.0

This app showed access through my cellular data! Does this prove privacy?It shall be noted.. This app showed access through my cellular data! Does this prove privacy? Would it steal my fingerprint, I wonder...Saudi engineerVersion: 2.0

Not idI wish they would create an app for other iPhones for free that you could use your fingerprint.VictoriabenshoofVersion: 1.0

There is no videoCan't import any video from library..RodrigoHSSVersion: 1.0

السعوديهاحتاج تحديد الصور لاسترجاعها الي ملف الصور 😭.Mido fouadVersion: 4.3

Terrible - too many adsThe ads in this app totally destroys my experience. Having a small banner ad is one thing but having to watch a 30 seconds ad video every time I access my photos is inexcusable. The free version of this is simply unusable in the long run. I guess it's a good way to convince people to buy the full version but it may also turn people like me away from this app forever..FgkhVersion: 1.0

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