Raya Customer ServiceRaya App Inc

Raya Customer Service

  1. Raya Customer Service
  2. Raya App Comments & Reviews (2026)
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Our focus at Raya is to provide members with access to exciting people and opportunities around the world. We are a private community where people come to connect for dating, networking, and friendship.

Prospective members may download the app and submit an application. Once submitted, applications are placed in queue and reviewed continually. An applicant's status can change from "waitlisted" to "accepted" at any time.
Once accepted, members have the option to purchase a 1, 6, or 12 month auto-renewing membership and will have full functionality of the entire service while their subscription is active.
Raya's community values – trust, respect, and privacy – are core to the membership experience. Members who act in a manner that is not reflective of these values and other community guidelines may have their accounts suspended or terminated. Similarly, Raya exhibits those values as a company by giving members full control over their visibility within the community at all times and ensuring that personal information is secure and never shared, among other things.
Initial payment is charged via iTunes Account at confirmation of purchase and auto-renewals are charged within 24 hours prior to the end of the applicable period. Auto-renewal may be turned off at any time through iTunes Account Settings. Any subscription cancellation will be effective at the end of the applicable period.
For more, please see our Terms of Use and Privacy Policy: 
https://www.rayatheapp.com/privacy
https://www.rayatheapp.com/terms

Raya App Comments & Reviews

Raya Positive Reviews

Not the best for matchingGuys will reach out to me on Instagram and say they liked my profile but I didn’t see their’s come up on Raya. Or I will like a guy but won’t match with him on Raya but will instantly match with him on another app. I’m not sure how Raya’s matching algorithm works but it doesn’t seem to work that great or maybe it has changed and it’s less efficient. Idk. A lot of matches don’t even write you and it’s the case with most people I’ve talked to. Like we’re just matching and too cool to message. It’s weird. Now the Instagram function isn’t working for me. An error pops up if you want to click through and see their Instagram profile..Version: 4.18.2

What happened?I go off and on with online dating, giving it a shot here and there. I have stints of giving relationships a shot and then come back to it, all the while keeping the subscription active. I’ve been on Raya for a while, I’d say almost 2 years. it’s not without the same issues as all online dating platforms, people ghost, they match and don’t start conversations, etc. I’ve accepted those as now normal behavior on dating apps. But I do think Raya has more attractive and interesting people, so I don’t mind paying for it with the prospect of finding myself a beautiful and creative person. In the beginning I match pretty regularly, but it seems I haven’t matched with anyone in months on Raya, despite the tons of new users I’m seeing and liking. I’m wondering if it’s because I’ve been on there for so long they’ve simply stopped showing me? It certainly feels that way. I know they claim to be selective and sensitive to the community, so I wouldn’t be surprised if they’ve deemed me undatable or something because of how long I’ve had the app. Def get in and get out with this app. Paying for it longer than a year seemingly puts you on their matching blacklist and becomes just a frustrating waste of money. I started up a different dating app recently and the matches are coming in hot. So, not to sound cocky, but I don’t think it’s me. Will not be renewing the next round..Version: 3.73.5

Why all the suits?Anyone dating and (actually) working in the creative industry know how hard it can be to find people that match with your schedule. Though to a lot of people, Raya was seen as a space for the “famous” I always felt it served a great purpose in allowing others in film, TV, music and media to find others in the field that understood the intense lifestyle, extreme hours, and constant travel it demanded. However lately I’ve feel like I’ve seen an influx of “suits” people with know actual creative output, resting on their wealth and attractiveness to exist on the app. Just like soho house started as a refuge for professional artists (notice the word artist not content creator) and became a club for the pseudo artistic tech and finance bros that continue to profit off the back of creative work. Raya has had an influx of people who’s only worthwhile quality is their ability to vacation in Santorini. It be nice if artists could still have a space, one where we can meet other people who actually understand our field, who actually work in the industries we say we do. Cause I’m getting a bit annoyed by the onsets of suits. If your looking for your “hustle” partner please just go to The League and leave the artists alone..Version: 4.63.1

ObsoleteTraditional dating apps don’t work for me. I kept running into people that felt either threatened by my success or were aggressively trying to take advantage of it. I feel safe in this space. I also find with my crazy hours/touring schedule, I could really only end up with someone who is equally busy and career driven. This app filters out the static. To me, it doesn’t matter if they only show people in my city because myself and (I’m assuming) most other people on the app travel so often that it doesn’t really matter. It’s fun and I’m having great conversations. It was frustrating being waitlisted for 4-5 days when all my friends were on it but it was worth it in my opinion. I don’t really want it to be accessible because then it doesn’t serve the same purpose. Honestly, being a “celebrity” completely takes away your ability to get in on the dating app fun and this has been so fun for my REALLY famous friends to do what everyone else is doing. Great app concept. Yes it’s kind of elitist but isn’t that *sort of* the point?.Version: 3.74.0

Update: LinkedIn for datingMy OG rating was 1 star due to a UX/UI issue that didn’t allow me to complete my profile. I deleted the app entirely, forgot about it then idly wondered as I’m single again maybe it was worth checking to see. Now that I’m on here, here’s a more honest review: I live in a major city so there are lots of people on here and honestly, yeah, that part of some great profiles lives up to what Raya aims for really well, but… The awful UI and paywalls are designed to limit your ability to interact with people under the claim of “luxury” “curation” and “community” but it just limits your ability to match at all or even use their directory to find people. I can’t match with people who I can’t see and they can’t match with me back. I don’t actually think there is an algorithm, so much as recommending you the few people on the app. Raya seems like it wants to respect privacy of their clientele which I kinda get but as others mentioned, we don’t have as many filters like religion or political beliefs, kids, race etc that could be majorly problematic or deal breakers. I have to get a read based off of looks alone for those red flags and judge more harshly than I do on other apps. I don’t want to find out the hard way what can easily be done by adding a filter or answering a question..Version: 5.4.2

Eeh…The functionality of the app is nice, but there are slim pickings when it comes to profiles. The app trends super young, mostly for 22 - 35 year olds. There has been so much ado about being approved to get on Raya as a public figure or extraordinarily successful person, but that’s not the case. I’ve been surprised to see medical assistants, nurses and just random entry level careers. If you want a wider selection, there’s an upcharge. I paid for an upgraded membership which did show me more than the basic in terms of options, but it didn’t make much of a difference in finding a good match. After a year, I had little to no interest in any of my matches and never went out on a single date. I would also see the same profiles over and over and over again. The selection has been extremely limited. I believe the app’s biggest pitfall is the lack of people of color. There are some absolutely stunning, modelesque people on Raya if you’re not seeking a person of color and if this is your preference, this will be the app for you. No shade at all. I would definitely recommend it in that case. I just don’t think it’s worth all of the hoopla. I could had a V8..Version: 4.89.1

Never been in loveI never been in love my daughter wanted me to get on this app so I gave it a try. I don’t know how it worked. Today’s my first day I never my life been in love. I don’t even know what love is I just know to be friends with people and don’t give up my goodies until I know that that person is for me and sometimes it never happened so I never give up it. Gotta be at least six months to a year. Some people don’t like waiting that long so they move on that’s why I don’t believe in lovein friendship so I hope this one works if not, oh well back to the drawing board.Version: 4.90.1

BicoastalHonestly I like Raya. I love that you only see a few people per day, so it’s not just a numbers game. Have met a couple of hot, interesting, successful guys and dated both for a while. Have connected with other interesting men but haven’t met up due to travel schedules. I like pro athletes and it’s full of them which keeps it fun; and there then are other, unique and classy guys that pop up too. I travel so it’s great seeing high quality guys on there when I head go to a new city. I check it out around 2x a week and still have had great success with infrequent use. :).Version: 3.91.2

Tried it for a month, had no luckI used this app kind of passively for a month and I literally got 1 match who never replied. I’m a 25 yr old bikini model and photographer from south florida, and I just feel like if I didn’t have any luck on here meeting people than I don't even know lol. I was excited to use this app at first, because my hometown is extremely small, and dating apps don’t generally “work.” I was interested about the prospect of meeting people on here from all parts of the US. There’s also not really many “creative” type people, I saw a lot of finance bros and other rich kid types. yawn. the app functions properly and I think the concept is cool in theory, but in practice it didn’t work for me..Version: 4.85.2

Good but a few complaintsNot sure where the ‘slide through photos while music auto played’ feature went, but I felt that it was cool and different from other apps. The ‘tap through and hold-to-hide UI for each photo, while zero music plays’, feature is annoying. Another annoying aspect is that since they updated it to where no music auto plays on profiles, you still aren’t able to play music from your music app which makes the experience sometimes stale. At least give the option to auto play profile’s music, or allow our own background music to play. Otherwise, cool app.Version: 4.56.0

Best dating app in my experienceSpent time a little time on a few other apps (The League, Hinge) but I haven't found another app that fosters deeper or more meaningful connections like Raya. The biggest difference I can decipher from my experience and friends who still use these other apps is that Raya offers an amazing filter of quality people that I actually enjoy talking to/spending time with. So worth paying for..Version: 4.95.2

Gatekeepy nonsenseThis app is so lame. They say the goal of the app is to connect “exciting people”. What they mean is people who have a lot of Instagram followers. Unsurprisingly that means the douche level is high (tech bros etc). I’ve met multiple women on other apps who said they couldn’t stand the guys they were seeing on Raya so go to other apps to find “normal guys.” I’ve been referred by multiple women in the app and still haven’t been granted an account, I assume just because I’m not super active on social media. I’d be very curious to see what kind of people are sitting at a desk somewhere l getting off on deciding who is “exciting” enough….Version: 4.68.1

Good but faultyThere’s definitely more curated and more beautiful people on the app, everyone is in a realm of their own expertise. I think it’s a good intro but there are faults 1: it shows me matches from everywhere in the world in my daily card picks, since it’s trying to “foster high quality connections”, but it is unnecessary how many of those options are international, out of 20 daily options usually 2 are local and the rest are global, and I’m in LA. I’m not interested in a long distance relationship so this is wasteful and unecessary 2: in the global search, it isn’t tailored to your orientation even when u think it is in your preferences, so if you’re straight, you’ll see people to match with all over the world that are of the same sex…. Again, not very effective when this is a dating app and you’re showing people the wrong orientation..Version: 5.3.2

I’ve been on the waiting list for 5 monthsCan you please accept my application I have over 14.6k followers on Instagram My application is @xoxodiamondz.Version: 4.72.1

Waiting 3 weeks alreadyHurry up and accept my application..Version: 3.74.2

🙂No one really messages and I’ve gone on zero dates but wow everyone is very good looking.Version: 4.92.1

InCorrect ageI’ve emailed customer service multiple times to correct my age and no one has gotten back to me. Just unfortunate.Version: 4.92.1

OkayThe odds of talking to people are slim but still kind of fun.Version: 4.84.0

Great app!Did not like any other app. This is definitely the best one out there 😊.Version: 4.81.1

Application demandHurry up and process my freaking demand, I’ve been waiting for a year++.Version: 4.80.0

No geo-specific matchingUnfortunately this app provides little value because the matches are global - the quality of matches is good, but I’m never going to meet (let alone date) someone in a country hours away from me. I really hope geo-specific matching is integrating into the system, otherwise I’d happily cancel my membership because it’s a waste of time and money..Version: 4.44.1

Best dating appIt’s slim pickings but honestly since i got on here i haven’t wanted to go back to tinder/hinge.Version: 4.38.0

A dating app that doesn’t really deliver.This is my second “round” on Raya. While I did meet 1 or 2 people who were decent to me, I have to admit that more of the people who I met and went out on “dates” with misrepresented themselves in some way, ie., had a different age on their profile then what they told me in person, said that they wanted one thing while their actions told a different story as well as using techniques such as “lovebombing”, telling someone what they want to hear, and changing up their behaviors in a short period of time. While I can appreciate the screening process that Raya makes it’s members go through in their application, I’m not sure that it is any different than most of the other dating apps out there..Version: 4.33.0

I wish there was a height filter lol:).Version: 4.22.2

What a great appAmazing.Version: 2.0.10

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Raya iPhone Images
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