Fiverr Workspace Customer Service

Fiverr Workspace Positive Reviews

Whatever improvements needed to be addressed before- boy did they fix em. And I’m new to the app.As a new independent part time solo act in design, I’m able to provide good efficient service to my clients, make use of my degree and maintain my creative vision, all because AND CO takes care of most of the logistical work. They guide you and provide the needed tools to keep track of your clients, projects, and whatever else you have going on. From contact info and contracts to receipts and expense tracking. They do it all. Go do what you want to do! Sign up today and never be lost again..ZathansafadoVersion: 6.34

Intuitive and professionalAfter trying several CRM/invoicing systems for my consultancy, I stumbled across this platform and haven’t looked back. The design is intuitive and lightweight, and despite minimal customizing options, the invoices it generates look professional. I ran across a unique invoicing bug early in my use and the customer support was top notch. I’d give it 5 stars if 1) I could integrate it with other payment options of my choice (I use TransferWise for an international client and other clients prefer Venmo/PayPal), 2) my business partner and I could each be users on the account, and 3) it had more robust task management (I don’t use tasks now as we use a separate platform - Notion)..Varresa_mrjVersion: 6.37

Payments via app??A bit annoyed about the new pay feature, it would be nice to be grandfathered in. Anyways that’s my real gripe with the app it’s the lack of explanation about pay. The app does not have a WePay page or otherwise. I got a notification saying my client made a payment and I kept saying “where? What are the next steps?” I had to dig through my email for a WePay verification email. This is a gross oversight on the developers’ part. Why not have a page in the app for WePay? One other issue on the proposal I wanted to list a per item and a per hour feature but it was very confusing. I eventually fixed it by adding a 0 quantity but I thought I should mention that that feature is not intuitive at all..MomonayyyyyVersion: 6.36

Great AppThis is a great app. I am always impressed with how snappy and responsive it is to load on screen and do what I need. I really like using the time tracking and invoicing and thing it is a must have for all freelancers who would rather not reinvent the wheel to get a gig. I put the full faith of my business behind their invoices and contracts and every client that has seen this invoices has been happy with them. I do tend to pick my clients so maybe they are just not lousy clients. In any case, if you want to get a handle on your gigs, this app and site are amazing!.BigredrobotVersion: 6.21

Thanks AND CO!!A friend recommended I try out AND CO a while ago, after I was getting frustrated with Quickbooks. Much more complete system here and a ton nicer to look at and use. Smooth invoicing, contracts, time tracking and a bunch of other stuff like task management. Has made life a lot easier and recommend it to all my other independent friends whenever I get the chance. Special shout-out to their “Chief Operator”, Oliver, who helps out whenever i have a problem. Support is excellent..1232737482Version: 5.10

Missing my key features compared to desktopI use this app to track my freelance hours and send invoices but I rarely open this app on my iPhone for a couple reasons. The widgets have stopped working for me for whatever reason. Instead of showing a quick view of my tracked time it says I need to login in to the app. The other reason is that I wish I could choose how I invoice my projects on the mobile app. I always choose to send invoices with the “group by activity” setting but I don’t get that choice on mobile. I hope these are features that will get fixed or added soon..AY-7687-9203Version: 6.49

The more you knowThe more I use this app the more I LOVE it! As a small business owner with way too many things on my plate, it makes my proposal/contract/invoice/project management life so much easier. I love that I can chat whenever I need something or have a suggestion. I love that my clients are receiving quality proposals and contracts that I don’t have do anything to! I just recently realized the benefit of time tracking and it’s a GAME CHANGER. It’s so worth the money...insane amounts. You’ll love it..LoPrattVersion: 6.52

Probably a great AppEven when recent negative reviews are consistent, I personally tend to circumvent a similar fate. But not in this case. I’m using a newer model iPhone with the most recent updates, and I can buy no means and under no circumstances make this app do anything. There’s just no logging in. I’ve tried every which-nine ways to Sunday To be greeted with a welcome to no avail. I’m keeping this app on the off-chance it’ll do anything in the future for me, but right now it’s just a pixel-weight..LudLezVersion: 7.15

Amazing program, app needs some workI’m still pretty new to this program, but I absolutely love it. It is so easy and user friendly. The app is not as good as the website, which I highly recommend using the website sometimes for a smoother process of adding clients and keeping track, but the app is good for just checking things off. If we could fix the app up and make it as involved as the website I would give it 6 stars. I am also ridiculously impressed wit their customer service so far. I am usually loyal when it comes to having a good experience with CSR and they have been amazingly accommodating and helpful. Looking forward to this continuing to grow and learning more ins and outs of the program..CAG770Version: 6.49

Amazing for Frelancers!I love And Cos all in one solution. I’ve used this app since 2017 and it’s been nothing short of a godsend. However there are a couple of issues with the app and UX that could be improved. While the internet app has a set of comprehensive functions, the phone app is limited to only certain functions making it hard to resolve client issues while on the go. If I could do everything on my phone as I can on my laptop I would be very grarteful!.Paulinho_BCBVersion: 6.49

Highly recommended!Trying to start your own business is difficult. This app made my life a little easier. The app it’s self is easy to navigate. You make a list of services You can add down payments & discounts. Charge by milestones, flat rate or per service, It will Send payment reminders and electronic receipts. So the end result looks very professional. I’m so impressed and I definitely would recommend it..Lillibug22Version: 6.35

First time freelancerAs a graphic designer with a knack for not being good at admin tasks I am super satisfied with how this app/website not only makes it easy for me to keep track of income and expenses but they take the time to answer any questions I have. Also since they’ve been acquired by Fiverr they are now free. Their interface is also extremely user-friendly and that is so satisfying as a designer. All the 🙌🙌🙌🙌 emojis..Heyy23Version: 6.2

This App Changes LivesIt’s unbelievable how useful this app is. Compared to every other service this is the hub to complete every step to get you to the money. I’m a freelance videographer, and I’ve never had an easier solution for making things happen. If you want to get actual freelance gigs with actual budgets, you have to look like it. ANDCO helped me do that..Phife9Version: 6.18

Great serviceI’ve been using AND CO for invoicing and contracts for while and am really impressed. Time-tracking also strong and the team seem very responsive to feedback. It continues to get better month over month, and their support is second-to none. Overall, awesome, beautifully designed app that gets the job done..Adrewg1Version: 5.10

The service & support are unbelievable!This app and this team have made my hobby into a profitable side-hustle, and they’ve made me look good doing it. The service, both app and desktop handles all of my invoicing, expense-tracking, and contract needs. And if I have a problem, the in-app text support team is ridiculously efficient, friendly, and FREE? Absolutely love ANDCO..TimothySamuelVersion: 6.34

Great app!It’s a great tool for the needs of my small side hustle business. I wish it had all the features of the website because sometimes I find myself having to use the desktop version of the website on my phone..I am andy knightVersion: 6.49

Exceptional serviceI was having issues and had a rep email me and told me I could email them at any time, so I did and within a few hours I had a response and a fix to my issue. This is how online services should be ran..IsdrastweetwaVersion: 6.49

My favorite app I discovered in 2017This is the #1 app I’d recommend to freelancers, whether they’re just starting out or have been self-employed for years. This was the missing app in my workflow, and the CO’s and reminders have saved me on multiple locations!.SeanpritzkauVersion: 5.5

The best small business app ever!I started my first small business before email, so when I say the best ever, I mean ever! Hard to believe that this one app does everything that it says it can do, but it lives up to its promise and then some. It used to take four different applications, two bank accounts, and a full time bookkeeper to handle less than what Co can do without breaking a sweat. If there were anything higher than five stars I’d give it! Scott Zagarino Founder The Scott Zagarino Agency The Sportsgrants Foundation.ScottzagarinoVersion: 5.13

Powerful time tracking and convenient task managementInvoicing is simple with AND CO. So is tracking time. I specifically love the time tracking reminders that can be easily configured using this app. Additionally I use AND CO to track my three, top prio tasks of the each day..Martin.strutzVersion: 6.37

Great software for ConsultingIf you are a consultant why wouldn’t you use this app? It does it all! Except I need to invoice through quick books. So I guess I can renter invoice into quickbooks. That’s the only problem I have..PodbassVersion: 6.22

Incredibly usefulThe time and project tracking alone is worth the cost, and the ability to create and invoice projects on the go is so useful. This app is essential to my business..SUGARFREE ltdVersion: 6.45

Great app!Easy to you and manage incoming and out going invoices. Email feature that allows you to see when clients view or pay on an invoice is to me the best feature. Oh and it’s FREE!.IlonaMerVersion: 6.22

Please fix bugsMy clients are having problems with the link that requires payment after signing. Plus other bugs. I’ve never been so irritated in my life. Other than that, the contracts are legit helpful in covering me for all situations..ThePrettyRoeVersion: 6.53

Awesome!This software:program is amazing!! It has saved me so much time and heartache’ it is super easy to use and gives so much more credibility to my company. I love them!!.KasieSlVersion: 6.49

Great appThis is a great app for any entrepreneur, freelancer, small business owner. It has a lot of great features I’m looking for. Being able to message my CO anytime is pretty cool. Now that it’s free it’s a win win..TakethefirststepVersion: 5.15

AndCo simplicityGreat little app. Does so much. Only wish for it to allow addition of that expense PayPal charges for transactions to make taxes even easier..K8Ghost123Version: 6.8

Best app ever!So beautifully designed and love love love the support feature and customer service. I’d definitely recommend to any freelancer or independent business owner..Bbevans3Version: 6.4

So freaking simple!Creating a contract was actually fun. I can see myself using this app for every job I get..MsSammieVersion: 6.2

File supportLoving the app. I hope you guys integrate with the UIDocumentPickerViewController so I can upload files to my project instead of only pictures..Gat3keeprVersion: 6.22

Simple yet awesome.This service took hours off my monthly billing and I couldn’t be happier. It’s not perfect but it’s awesome, free, and does the job!.SUcantareVersion: 6.8

Love And CoI’ve been with other paid CRM in the past, it was a breeze switching to AndCo and I’m loving it so far! Way to go team..TknyeVersion: 6.3

The Best$$$$This app is so useful and generous to the up-and-coming entrepreneur and small business owners. take a vantage of this opportunity and get familiar with with this app. Free!!!!!!.FoxvelVersion: 6.31

Nice but little problems here...Seams like reeeeally good and helpfull app, but there is some bugs like i have to change currency in expenses two times to app accept the change. Overall is good..Marko02188Version: 6.8

Need french!App is 5/5 but need that in french for me and my customer..NagacocktailVersion: 6.48

Need Biweekly payment as wellPlease add Biweekly payment options as well..Param0091Version: 6.45

Simple, nice and very usefulI’ve been using it for a while now and I love it.Ale.cbaVersion: 6.39

PLEASE MAKE IT IPAD COMPATIBLEI want to use this app on both , iPhone and 9.7 iPad (2017) . But, On iPad, It is not utilizing the fullscreen. Other than that, Great app!.MC Bum Bum BumVersion: 6.8

AmazingAmazing app, and great customer service. I would recommend this to anyone!.ThanhTeaVersion: 4.6.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.15

Fiverr Workspace Negative Reviews

DO NOT PUT YOUR TRUST IN THIS APPIf you use this app with serious clients they will laugh at you. So this service looks really nice and they have an incredibly friendly persona built around the brand which looks very human. Disclaimer I'm a customer of and co and harvest. However the product is not function at all in the slightest. The timesheet capability is subpar and lacking as compared to other fantastic and more seasoned solutions like harvest.i've been using this product for about six months and paid upfront for the upgraded plan. Do not use the contracts future in this app it will not work 10 out of 10 times and if you send a contract to a client from the mobile app they will get an email notification and then waste that person's time. The contractor not even show up under your projects as drafts and your client will be sent to a blank page. The time tracking capability is confusing at best these guys think they know a thing about product design but they have not figured out how to mimic what other companies have been doing for years. I would suggest using Harvest if you want to do time tracking. The import transactions feature does not work and it is unclear whether that will ever be resolved..RigadoohausVersion: 5.10

Barely FunctionsI just tried to use this for my most recent freelance project because I heard good things, and I quickly discovered that it’s barely functional. My changes when editing the contract never save. I edited the “client” because someone else wanted to sign, previewed it to make sure it was correct, sent the contract to the correct person, only to find that their name still wasn’t included on the contract that was sent to them. The original incorrect name was still there. I have been fighting with it for hours tonight - there have been several other errors and issues, and I will most likely never use this again unless it magically functions better tomorrow. I hope I can save face. I’m extremely embarrassed from the back and forth chaos with my client. I should’ve known better than to risk sending the contract through this service since it was giving me so much trouble from the get-go. I’m glad it didn’t cost me any money at least!.MaddieMaddersVersion: 6.0

I give upI was excited when I found the app and even prepaid for a year of service. I had such high hopes but It's impossible to work with. Can't save stuff and come back to it (unless you can figure out how to email it to yourself???). Can't enter a negative number in an invoice. Recording outside payments is difficult. I also had a bad experience sending a prospect a contract. I had to do the project without a contract to keep her. In a year it hasn't gotten better. I began to wonder if they have anyone testing it because the short comings are so obvious. A couple months back another company bought the app and they refunded me the unused subscription. Even free I don't want it. I gave up a few days ago when I couldn't find any evidence of an invoice I created and even printed. I started reading articles comparing similar products and just subscribed to Bonsai..Jim in SDCAVersion: 6.7

Sketchy With Your DataI’ve reached out multiple times to get clarification on what they do with all this data you feed to them. If the service is free, you are the product. Having my bank accounts and all aspects of my business in one place is convenient, but I’d rather pay a couple bucks a month than have my data sold while they beat around the bush about it. Aside from that aspect this is a solid service for a freelancer. But, If you have an agency or collective there isn’t a way to have multiple users and assign tasks out or anything like that..SyntaxlessVersion: 6.41

App seriously lacking featuresThe app seriously lacks the features of the desktop site. What’s worse is that you can’t access the desktop site from a mobile device. It makes you download the app. When I open the app it’s missing most of my projects. And it automatically creates invoices in a way that makes no sense how I work. I use this mainly for timekeeping and the app is trying so hard to make me invoice. I have SO many to dos saying invoice for this or that and I can’t even delete them. This app is terrible. Switching to Harvest..RionnoirVersion: 6.23

They broke a great system.So after Fiverr bought this it went major downhill. I’m not even talking about charging, they used to charge for the service before Fiverr bought them. It limits on 3 bank accounts/credit card accounts it can track now so good luck tracking expenses over a normal variety of payment methods. The latest bug has them putting a non-functional “pay online” button in the invoice emails it generates and you can’t remove it. It’s embarrassing explaining that to a client. Whenever something goes wrong, customer service replies quickly, but almost never with a solution. Just a “thanks for pointing that out, we’ll look into it.” I wasted my money on a contract with them for a service I’ll have to ditch. What started as a stellar idea with a great service has grown into a complex bug-riddled mess..Tallpaul84Version: 6.37

A working timer shouldn’t be so hardHighly disappointed with all the apps. From the lack of customization to the function app on browser and off. I’ve been with these guys before they were acquired by fiverr and it’s just getting worse and worse. And now to compound it all, they can’t even give me a functioning timer that stays on the time that I select. 😭😭😭.LancipleVersion: 7.14

Not happy since the partnership with FiverrI loved using this platform for proposals, invoicing, etc. It has been perfect for my small business needs. But ever since their partnership with Fiverr, I have been having issues. I seem complete unable to use the program through the web on my laptop anymore (I can’t even sign in!) and now the app is being super glitchy. I am not happy..Dootytoe_4Version: 6.33

I can’t even log in.I tried to create an account with the same info as my Fiverr app. It says I already had an account. I tried to log in instead and it keeps telling me I already have an account. Then I clicked forgot password and it had an error on not being able to recover password??.RyizzyVersion: 7.01

App doesn’t workAt the start of the App it asks me to enter my full name. However there is a glitch. The space won’t except a name and will then ask for a email. When you add a email the space will then prompt for a name. Can someone explain this. I sent a lot of messages asking for support and in the last week I got no response..Kindred533Version: 7.13

Not able to Sign inI tried logging in with Fiverr and it says enter my full name to finish creating account. I put in my full name and it says existing account. I tried logging in with a password and that doesn’t work so I put forgot password. It says I’ll get an email & I don’t receive it. I gave it a few weeks to see if it updates, but I still get the same result..AqEcHoVersion: 6.49

Mostly unusable on an iPadFields where you need to type in detail (like the password field when you try to log in) and others get completely covered by the on-screen keyboard. Useful on iPad only if you only want to view something and not actually try to input anything..IzoflameVersion: 6.28

Constantly crashes on iPhoneFor whatever reason I can’t sign up with google, I tried to create account with email, it crashes on the acceptance page for the terms. I can’t sign up from device and I can’t sign in regardless for too the crashing.That Tarot BihVersion: 7.13

This app is uselessIf you have a business or the client means you are already successful and you know very well how to manage everything to satisfy your customers and you don’t need the app for that. That app would be helpful if it provides business or customers.Whatever372829Version: 7.11

The timer doesn’t even workThe one thing I wanted to use this for, and it doesn’t it even save half the time when I use the timer to clock in my hours. I have to enter it manually at the end because when I hit done it just disappears..AdamhaymanVersion: 7.01

Boo. Bait and switchThis was a great service, and I put up with its idiosyncrasies because I’m a freelancer with only a handful of repeat clients. But the new pay version only allows ONE client on the free version. There is no other option except the $18/mo version. For the small amount of invoicing I do, it’s just not worth it. You just lost me as a customer, AND Co..KellyinSFVersion: 6.36

NahHard to figure out , and it’s not free after a couple of invoices. Most importantly, it won’t send the invoice.BbbbbbnnnnnnnnnnnnnnVersion: 6.37

Correct login credentials does not work in app, so annoyingCorrect login credentials does not work in app, so annoying.HahahahaiolszVersion: 7.15

Username Change = Fraud🚨🚨Don’t follow the steps on their website to change your username. They’ll flag you for fraudulent activities and remove your seller access on your account with no chance to reinstate it.🚫🚫.WetPeanutButterVersion: 7.13

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 7.15