QuikTrip: Coupons, Fuel, Food Customer Service

QuikTrip: Coupons, Fuel, Food Positive Reviews

New version is harder to useLove the app and use it weekly. Deals are great, coupons are not bad and finding stores is easy. My only problem is it is now harder to order food and now there is no favored stores on the home page. Why change it when it worked so well?? Ordering food takes longer and I have had freezes but it’s no deal breaker. I don’t use it that much to begin with, only when I am on a time crunch. My main beef is with your 3 favored stores not on the start up/home screen. You can still save them, but you have to search for all stores in order to see them and what the gas prices are. Why even offer favored stores if you are going to have to search all stores to see them anyway?? Just makes no sense at all. I wish I could have the previous version back... Update: they have received my review and sent feedback as well. Said they were taking it into future considerations since I wasn’t the only one not pleased with the favorites being omitted on the home screen. 2 new updates later.... still no change. No change on their part, no rating change on my part. Only thing holding it back... Final update: they have FINALLY put favorites on the home screen. It’s took long enough. Now it’s back to being a useful app again..Blue_J22Version: 3.2.0

I LOVE this app but there are a few things they could make betterI love the convince of this app as I’m the person who is always running late and this totally saves me so much time if I need to grab something really quick on a time crunch! The feature that they can bring it out to your car is a lifesaver when you have kids in the car and I love all the money saving deals and freebies, especially the fun freebies they give during the holidays just for ordering! I wish they would add a notes/ special request feature when ordering food! I’m now pregnant and wanted to order a sandwich and grab it really quick on my 15 minute break but I wanted to be able to tell them to heat the meat up as well for safe pregnancy consumption as well as to add a sauce to dip it in on the side! Or maybe that be an option on the ordering details. Also there aren’t any of the sugar free monster options available to order ahead which is a total bummer! Just some things I hope you’ll be able to add to the app later on! 😁.XoxoKimberlinVersion: 3.23.1

Opening an account failI’ve tried everything to open an account with no luck. I get to the account verification and it throws out an error Qt3000i. I went in through FB and it tells me, unable to complete. Please help, I’d really like to give the app a chance and change my review.. I apologize I wasn’t able to call you back. I wanted to let you know that the app didn’t like my primary email account. I was able to open an account with my secondary email. I will improve my star review because I believe this is a fantastic app, lots of options... however I think if you’re going to make it possible to purchase store items like a loaf of bread there should be more than 6 items. I’m seeing that as maybe something you are working on? I would like to add there is no option for ordering your fantastic fresh brewed Iced tea (my absolute favorite thing to drink) if I have my young kids with me while I gas, there is no way I’m going inside to grab a tea or sandwich. I would love to see the entire store in the app along with your huge candy and snack options! I would definitely buy more if I’m not standing in there telling my kids to hurry up and pick! Thank you for listening!.SleepierinOzVersion: 3.6.0

Always open! Always friendly!Nearly always the same. (Older QTs are spoilers) I love the new GEN 3 stores. I really love that all of the products are in the exact same place in the store so it truly is a quick trip for me to walk into any of them get exactly what I want and be out the door super fast. It would be great if there was more promotion about customers can use both sides of the register at the same time. Some people don’t know that and I feel awkward stepping in front of them to prove the point. • My one and only suggestion is when I try to re-order food it puts the food you want into the cart but it also attaches it to the exact QT you were shopping at last time. I drive for a living and so are use multiple QTs in the KC metro area. But I always order the same food. Could you possibly make a choice that allows ordering the same food and allows selecting nearest QT?.PurpleChips19Version: 3.12.1

App done mostly right.There are only two things I can think of to improve. First, when placing a mobile order, having that store’s actual number. Once I accidentally placed it with the wrong store. When trying to pay, the cashier noticed and corrected it, but didn’t cancel the wrong order, neither her, nor the national hotline number listed on the confirmation messages could get me in touch with that store. About an hour later, that store called me, and asked why I didn’t cancel, even though I had tried to through every ability that I could think of. Second. Showing price changes for adding extras, like how the in store kiosk does. 49 cents more for that, free for that, etc. right now I tend order more on the kiosk to see what additions I can choose for free, without having to edit or cancel my mobile orders..Saw ToddVersion: 3.10.0

New revision is painfulI am a huge QT fanboy. We have about 20-30 in our area. The new app is almost unusable. Maybe it’s my fault for having a tiny iphone SE and the text bumped up a few sizes higher than default. But, the new deal and coupon icons don’t show enough text to make sense of what they are (web and UI designers seem to think icons over a readable list is smart these days???), so I have to click each one to understand them. And worst of all, the store locator is just a mess. First, you can’t see both the list and the map. Second, you can’t sort by prices. Third, the entire map is a sea of black bars on top of each other with the distance, not the price... which you wouldn’t be able to read anyways... because they all overlap. Fourth, the store list is now half a screen of white space per store, so I have to scroll and scroll. Fifth the jump back between the list and map seems to jump and re-sort things on me. It’s just confusing and frustrating now. So, basically, the two things which drove me to use the app and to go extra to QT, are now worse. I can’t find the cheapest gas on my commute, and finding deals and coupons to entice me into the store is no longer a quick glance. Oh, and I had an old email in the system, never used on the app, and it gave me a graceless in app error message when my already used email was attempted for signing up new..Poot132Version: 3.0

Login issues resolvedWas stuck in a password reset loop after the recent app update. I had to call into customer support and submit a ticket, waited a fews days and attempted to login again after another password reset. For anyone reading that’s going through something similar, What worked for me was to manually type in my password. When I used FaceID to automatically put in my login credentials, it woudn’t work even though I made sure the username/email and updated password is correct in the password app. I’m just happy I’m able to use the app again as QT has the lowest priced top tier quality fuel in the area..ToastAvocadoVersion: 3.42.0

Really liking QT Pay**Update** original request below. I left this review and they updated the app to show the recent transactions on the “pay at the pump” screen. Thanks to the developers. Looks really nice. QT pay really should show a running tally of transactions like Apple Pay shows after you tap to pay. I have no idea what you are “actually” charging me. I have no visual charge on the register and I have no confirmation of charge on my app. Yeah I could ask for a receipt but that is not practical or eco friendly. I will just have to throw it away 30 seconds later. Please add a running transaction list. Seems easy and logical. I tend to buy less items from your store because I never know what I’m actually getting charged because I can’t see each individual item price “rung up” like WM or grocery store..JrodmckisVersion: 3.33.5

Nice for coupons but it’s glitchyI think it is better now than it used to be because it used to log me out and make it impossible to log back in or make a new account. I have no trouble staying logged in now or logging in if I need to but the mobile order aspect is broken. I’ve placed probably 5 orders before, and granted I have put stuff in my cart and not actually completed the order several times, but I am now entirely unable to place a mobile order as it says “you’ve reached the maximum limit on open orders”. There is no way around it, no list of open orders for me to delete, nothing visible to the user, only information stored on the app I guess with no way to fix it. And I definitely don’t care enough to call customer service or something if they even have that option. So basically I won’t use it anymore and the company is losing my money to places with functioning online ordering when I am in a hurry. As a separate complaint, I do appreciate the coupons but it’s really the only time I will purchase food here because I believe they are being very greedy with extreme price increases that are not completely due to rising costs. The customer service quality and convenience of the products has gone downhill over the years (Tulsa, OK where it is headquartered).HdgnjiffsvbkhgnnVersion: 3.32.2

Apple Pay Does Not WorkApple Pay never works when placing a QT Kitchens order via the app. I’ve tried multiple different QT stores and multiple cards. Apple Pay will sit there and show processing for several seconds before erroring out and stating that the payment was not completed. I regularly use Apple Pay in person, in other apps, and on websites designed to accept Apple Pay. I doubt it’s user error. Also, if I’m going to place an order via the app to pay in store, why should I bother using the app? Instead of generating a barcode receipt (like when using an order kiosk in store) that a cashier can quickly scan, a cashier needs to stand there and ring up each item and customization manually after searching the register for the right item for my pay-in-store order (errors have already happened in this manual process)..Jonathan.872Version: 3.20.1

Great deal… if it worksI really love this app because I love going to quicktrips and I love how rather than points you save money but that’s only if you can get the app to work! The camera on the app only works like 75% of the time but especially won’t work if the gas is over $3 a gallon (I don’t know that for a fact that’s just how it always happens to me) it just decides not to work no matter how many times you then the camera off then on, clear the app, I even deleted a few times and reinstalled and it still won’t work! There’s also times where it won’t connect to the pump either meaning you can’t pay with the app because it won’t connect! But the next time I’ll need gas it’ll be fine! It’s so frustrating because I love this app but only when it works!! Please fix this!!!.Jax S-GVersion: 3.35.0

Better communicationI’m a big fan of this app. However there needs to be better communication between the app and the employees. I have placed orders numerous times at different locations and arrived to pick up my order. Only to arrive and it’s not ready. This is extremely irritating because I only have so much time for my lunch break. I find that I end up spending 10 minutes or more of it waiting on a order I placed hours in advance. The quality of the food is great for the price. Having only 10 minutes to wolf it down before I go back to work makes it hard for me to enjoy in though..Savion fruit slicesVersion: 3.14.1

Love the App except orderingI love the ease and convenience of the app as well as the coupons and deals it offers! However I wish there was more options for customization on kitchen orders. For example, I use the app to order almost everything except for pizza and maybe one other thing because there is not an option for certain customizations. Example, on my pizza I only like light sauce but for other people even extra sauce. For those types of orders I have to go into the store and place the order and then even tell the employee working in the kitchen that I would like light sauce on my pizza Since even the kiosk in store doesn’t give you that option. so it’s not just an app disappointment. Over all I love the app and QT!.Sball17Version: 3.8.0

Need to change the time they clean the restroom.I work 10 hour shifts at night. I drive a patrol car so I don’t work in a building nor do I have a restroom available to me for 10 hours work which includes a lot of coffee drinking. I utilize QT for my restroom stops . All night the restrooms are available. There kept clean and I have no issues with them whatsoever. But for some every QT I go to closed the men’s restroom for cleaning, at my last pit stop around 5-6 am. I don’t know if that’s QT policy or just my bad luck that 5-6 QT’s I goto all have there rest rooms closed at the same time.Wordman60Version: 3.20.1

Allow back to back payments please!I would rate this a five star app if you would make one change for me. I love the app. The QT station is very convenient right outside our subdivision. So frequently another family member will be pulling in to a pump right after me. I can use the to pay for my gas and complete the transaction. Then I walk over to my family member’s car and try to use the app to pay for their gas and I cannot. It tells me that the transaction is declined and that I must use a different form of payment. You have some restriction that prohibits the use of the app purchasing gas again so quickly I assume. Please remove that restriction..GAJESTERVersion: 3.35.0

Extreme connection problemsI’m sorry, but a few weeks ago, I haven’t been able to use the app at all because every time I try, I get hit with a loading screen that won’t go away no matter how long I wait. I really like the app, but I am physically incapable of using it. I’ve switched off of my WiFi, tried using cellular data, gone to other places to use their WiFi, and nothing has helped. It has nothing to do with connection and I’m using a new iPhone 8, so it shouldn’t be that either. I tried reinstalling the app too, and nothing changed. I’m kinda stuck..Stephen DouglasVersion: 3.4.1

Change backLove the great friendly service at QT Also the clean, bright store. This year I’m disappointed you aren’t offering the free items for the holiday season. That way you are getting more people in the store because not everyone is ordering food on the app like me. They can still come in the store to order food. Please change back in 2020. If I came in the store for my free drink I might get a sandwich also. I’m sure you are turning a profit and give your loyal customers a free item once in awhile..Susie Q EVersion: 3.4.1

Unable to retrieve my profile?After recently updating the app, I received a notification that my profile could not be found, therefore unable to retrieve any offers or rewards. I made sure that I haven’t missed a recent update. I haven’t tried to delete the app and download it again, because I’m concerned that I might lose my previous transactions. Until recently, I would say that I have really enjoyed the app. Because of my previous experiences, I am giving the app 4 stars, and if someone can help me rectify this issue, I would be happy to update my review!.IcaughtWalterVersion: 3.24.0

QT PayI like being able to use QT pay within the app to pay for fuel. Have yet to utilize with I store purchases. If I could make a suggestion - to be able to see fuel purchase history in the app. I paid for gas and it took several days for the transaction to show in my bank account. Was not given a receipt. And I had forgot how much it was. It would have been nice to see the transaction in the app. Update. Attempted to use the QT Pay for the second time and it didn’t work. Says trx was denied and not sure why. I didn’t change any payment details from the first times use. App seems buggy..Cass1672Version: 3.33.5

No Fuel Rewards/DiscountsI love QT, it is my go -to gas station because it always seems to have the cheapest gas around Atlanta. The app is nice food food deals and discounts when you order through the app, but it is lacking on one main thing. QT is a gas station and the app has no fuel rewards, that is what really will make me a loyal customer. Being an Uber driver it is so important that I can save on gas any way possible, and it’s so disappointing to have heard about this app so much but downloaded it and realized there is no way to get discounts or coupons on fuel. Compared to the RaceTrac fuel rewards app this app almost fails to compare..Blade MichaelVersion: 3.20.0

It’s got everything!I am enjoying using this app you guys honestly got everything that should make a gas station/deli app good and also showing us the coupons and when they expire is a bonus keep it up. My only downer is that on the app you guys have it when your open and when you close but when I went into the store they told me it was a 24 hr deli if u can fix that to the correct time on the app that would be grateful.BboydudeVersion: 3.18.2

The App is NOW working.I’m glad to report the app now works well, again! Thanks! The phone number in the app does not work to actually speak to someone, but I did find a phone number in these comments from the developer and that phone number worked. I would recommend when there is a major outage, provide a working number for customers to speak to someone..Ima FishVersion: 3.34.1

App good overall. Repeat order option needs improvement.The app is overall solid. Would really like to see the option for in-store or on lot pick up moved to the end of the order process, rather than the beginning. Currently if you use the re-order or favorite order option it is impossible to tell whether it is set for in-store or own lot pickup. It appears to default to in-store with no way to change. A very frequently order the same thing, but change my pick up preference constantly depending on whether or not I need to go inside for something else..Spartanburg SCVersion: 3.9.0

Love the company, hate the app5 stars for most of your stores and employees. 1 star for the app. It logs me out almost every time I open it. The last update seems to have made it worse. I was using one of the deals and had it queued on my phone so I’d be ready at the counter. It logged me out in the time it took to enter the store and grab the item. It’s kind of embarrassing to have to login while the employee and customers are waiting on me. Please fix the app..Poppa317Version: 3.1.1

App won’t openThe app used to work perfectly. I’ve always enjoyed the coupons and deals and used them all the time. However, last week, the app started acting weird. It will not open. I tried deleting it and downloading, even signed up with a new account. It just won’t open! Please fix! Thank you!! App is working again!! Thanks so much!! Keep em offers and deals coming!!.Belle7867Version: 3.21.0

Poor UXI’ve only used the app for mobile order and pickup. You have to press soo many buttons to place simple orders. There’s an awkward delay between transitions and sometimes I have to press the same button twice. It remember my order, but only for walk-in pickup (even if I selected on-lot before). This forces me to make the selection every time I want to order. Also does not remember the car you have selected before. It’s a very high bar to place an online order (especially as compared to competitor apps like Chikfila that make it sooo easy).Juanqui VillaVersion: 3.9.0

Great dealsGreat app. Great coupons and deals. You can really save a lot. The only downside is that it occasionally has issues. Rarely tho..DennismhallVersion: 3.33.5

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.42.0

QuikTrip: Coupons, Fuel, Food Negative Reviews

Didn’t work and is an inconvenienceJust trying to show my family the menu at our local QT so they can customize their sandwiches/pizzas/flat breads/etc., because I’ve liked every item I’ve gotten from your kitchens so far, only to be constantly confronted with “Order on the app!” instead of a simple option to view the menu on your site. Fine. I’m sure it’s not tracking my location or taking unnecessary information from my device without my knowledge, but fine, I’ll download the stupid app and uninstall it when I’m done. Download, open, and… “sign in”? How about no? I’d rather just look at the menu so I can let people know what options they have for their food. “Continue as guest”. Maybe now I’ll finally be able to view the menu, let’s see what we can add to a turkey sub…“Error: QT6001i”? So now not only do I have an app that shouldn’t be necessary, but I can’t even do the most basic of tasks. Screw this, I’m taking my business elsewhere. Uninstall. Not only is this app the only way to view the customization options for kitchen items, including on desktop browsers, it also can’t even load menu items and constantly throws errors when trying to view anything. It’s bad enough that you want me to download an app just to view your full menu, but to then have it not even be functional? Unacceptable. Make your actual website fully functional, stop trying to force an app and account sign ups down people’s throats, and if you won’t do either of those at least make the app work when needed. I like your chain. I like your kitchens. Make it easy for me to patronize them! I want to give you money, so why are you letting this app get in my way?!.Ryu KenseiVersion: 3.34.1

Not a good appI have been an uber super fan of QT for years. I was ecstatic when they finally opened a location nearby. As I intended to make this my go to gas stop I setup QT Pay. The process to add a card was straightforward but it forces you to add a bank account, I was then asked to send my identification and bank statement to complete the process. My account was finally approved after this painstaking process . I transferred my money to the card linked to my account and proceeded to complete my first and last gas transaction.i won’t go into the grueling details but long story short the transaction routed through ACH instead of my card. By the time it attempted to pull the funds one of my subscription plans had gone through, the website transaction was declined. I immediately called to fix this and after not being able to find the transaction check ready started calling my phone back to back, I went to settle the transaction and was told I had to pay $60 For the $30 transaction. The customer service was atrocious to top it all off. Never again..TXMo 2023Version: 3.34.1

Apple Pay ruined QT app3 years ago when they added Apple Pay as a forced option completely and utterly destroyed the user experience for everyone I know who used to use this app. Why every time have I tried to use Apple Pay on this app it has never worked. I’ve went through 3 different debit cards and they work everywhere all the time except this app. My mom was trying to order a pizza for a party the other month, first time ever using the app got the same error message I saw years ago. This is completely inexcusable that this has been an issue for literal years… all of my information is correct and I’ve moved twice and updated all my information with the bank and everything so clearly the problem is not on my end. Won’t waste time ordering on the pads maybe one day they’ll fix this and solidify their spot as the best gas station ever… especially while expanding farther into Missouri, st joe and such and allowing many more users for their first experience to be met with constant failure. Do better….K rock da bombVersion: 3.32.3

Great! Except…I’m so disappointed in my experience with the QT app. At first, it was amazing! Loved the discounts and rewards and I appreciated how simple the app itself is. The gas discounts were also SO game changing for me. However, if you use QT pay and the charge does not go through for any reason, QT gives you no warning. Instead, they immediately turn you over to a third party collections company that will NOT work with you and charges you insane fees. I even called QT support themselves after trying to work with this collections company and they would not even discuss the issue with me. I was charged over three times the amount I originally paid. With money so tight, I am not willing to risk using this app. I immediately removed my card and deleted the app. Super frustrating and disappointing:(.Sara_lynn238Version: 3.34.1

Why is there no option to modify your food like in the store?Just added the app and was excited to use, but when I went to make my favorite sandwich, there is absolutely no feature for modification of QT Kitchen menu items. For example, I wanted a BLT with egg, but there’s no option to add anything besides more cheese or a sauce. Cool, I’ll just get a breakfast sandwich and add lettuce and tomato, oh wait, I can’t do that either. I’d have to go into the store to do that, and that’s discouraged right now. Also was intrigued by the tv commercial that said the app offered grocery items for pick up, but when I went to add a couple of grocery items, the items were random and limited and a gallon of sweet tea wasn’t an option. Want chips? Sorry, you only get 2 Cheeto choices. So far, not impressed for a company that keeps touting the amazingness of their app..Mom Wants a Sandwich, PleaseVersion: 3.5.1

Unable to create account.For over a year now I’ve had the QT app and at first when I tried to create an account it was given an error and told I was unable to at the time. Tried again everyday for over a week, and everyday, same issue. Over the last year+ I’ve gone back periodically, probably 4 or 5 times a month and tried to see if the problem had been fixed but still no luck. I’ve searched the internet for a possible solution but all I’ve come across are many similar complaints (at LEAST 50 or more) stating the same issue and there’s even an entire Reddit thread dedicated to this specific problem. Could I and the many others who would like to be able to create accounts and use the coupons exclusively available in-app expect to see a fix anytime soon?.999stayelev18Version: 3.31.1

QT are you scamming?I got the app Friday, Dec 13. Setting up the app, it asked for my credit card which I put in. Then it asked for my bank info. Why does it need both? I put in the bank info so I could use the QTPay at the pump for gas. It appears everything is ready but it doesn’t work for QTPay. I think maybe it needs a few business days. I go back a week later and I have to set it up again. It says the bank and credit card are linked. I use the QTPay. It says pump unlocked, lift nozzle and pick fuel. I do this and it won’t pump fuel. I get the manager who also can’t get it to work. We try inside at the register and it doesn’t work. As of Sat, Dec 21, I have tried to use QTPay at the pump five times and got no fuel. It doesn’t work!! I can tell you that 7-11app does work.5 Points Gang Intruder AlertVersion: 3.33.5

After all these years still have not addressed the major short comingsWhile the app has made some cosmetic changes, the issues of usability have not been addressed in the last few years. If you have multiple items at checkout, and there’s a problem with one, you get the message remove that item.. Which one? Easier just to go somewhere else. The app is location specific.. What does it show you the location on previous orders. You have to guess and now it doesn’t even show you when you choose an order to re-order.. the developers need to look at the Sheetz or Dunkin’ Donuts apps and see how to handle changes in location or item changes making the app prettier make it work well.Rh99999Version: 3.35.2

AccountDoesn’t do much for you when it doesn’t allow you to make an account. Even trying to see if maybe I had an old account so reset password, never sent me an email to do so, so I’m assuming I never had an account to reset. But with all correct information, it’s the same error message every time…and an error message that doesn’t tell you what’s wrong to fix it. So, it makes it worthless. Don’t make an app and then promote to use it when it isn’t going to even work. I’d love to not have to scan my card at the pump and use the app instead. Can’t do that without an account…but the app isn’t allowing an account to be created. So…pointless to promote that as an option when it’s unusable. Fix it or get rid of it..Spoofcat1Version: 3.31.1

QT7005iQT7005i; unable to create a new shopping bag. I work 7pm-7:15 am. I order thru the qt app (iPhone) early and pick up on the way to work. Specifically the Meatball Sub, since it is not available after 6:00 pm. This is very disappointing. I do not like the grab n go sandwiches. Because they are dry and only have one piece of lettuce. No tomatoes, no onion not even mayonnaise. So I order it fresh. I have deleted the app and reinstalled it. Still having the same issue so for now until it’s fixed, it is a one star review. I guess I’ll be ordering my food from the local Moto Mart that is closer to my job until this is fixed. If it isn’t fixed within three days, I will delete the QT app permanently and I will no longer go to the QT store..Summoner67Version: 3.33.5

Don’t use Apple Pay, pay at the storeApp glitches out and took my money but didn’t submit the order to the QT i selected. Instead it sent it to a different QT that was 10 miles away. (The app is supposed to recommend the closest, but let’s you pick the restaurant. It did neither.) Tried calling the QT where my order was placed, no answers. No way to ask for any sort of reimbursement through the app either for their failure. Out $6 and i sure as heck am not driving 10 miles, in the opposite direction of my work to make me late, to pickup food that will be sitting for 15-20 minutes. Thanks for nothing. Never will be selecting Apple Pay again and will make sure next time the QT app fails it’s their loss, not mine..FreegeneralVersion: 3.22.2

Massive disappointmentAfter more than 20 minutes spent at the pump providing every possible detail about my life to the app to try to convince it I am worthy enough to let me use QT Pay, it would say I was ready to proceed with fueling but fail to let me do so. All of the bank and card credentials were verified to be correct by the app several times over. After standing out in the near freezing cold for what felt like a never ending period of time, the app decided to just stay stuck on the same screen without proceeding every time I tried to pump gas. WAS looking forward to having QT as a new nearby option, but now I never want to go back..Ash-MarieVersion: 3.33.5

Constant ErrorsIdk if the new version of the app bugged things out, but it’s not operable now. Unable to put in an order, receives an error regarding adding coupons but there aren’t any coupons attached to the order. Unable to create an account to be able to place the order and pay in store, more error messages that never get past the birthday screen. No problems with network connectivity or issue with any other app. This app used to work great but now I can’t even order anything, what happened? This isn’t happening on just one device either, it’s my roommates phones, too. All updated versions of the app..ArakebVersion: 3.26.0

Can’t change checking account infoEverything was working just fine until I needed to change my bank info. Every time I log into qtpay it goes straight to the screen saying I’ve successfully verified my back account without letting me enter any new information. I made another account in an attempt to to add my new information. It wouldn’t let me do the instant verification so I did the manual verification . I got the text AND email that my account was verified but QT continues to give me an error message saying they are unable to set up my account at this time . At this point the app is useless without my payment info.Sally Mae JohnsonVersion: 3.33.5

Restart App…If your objective is to restart the app after making every selection or menu tap you have achieved success! This app is absolutely abysmal and deserves negative stars! It was updated 2 weeks ago and it is still faster for me to drive the 3 miles to get to the store than it does for me to click on a single thing! I have provided the necessary settings to “unlock” all the features! Still can’t even check the local store for anything! Never mind checking the local store how about you just fix finding a store on the app! Let’s start there, then work your way up to adding other things!.KrinkoVersion: 3.26.0

I’m not sure why this app is rated highThis app is a good idea but the execution is not all the way there. There are no meatless options on the app so I can not use it for when I forego lunch on my break. The options for customization are extremely limited and there is no option for the hot and ready? The idea is good but the execution is not. It would be nice to bring the flexibility of the in store experience to this app to make it truly convenient. Maybe qt should add an instore shopper with accurate inventory variety reflecting for each store. Idk but I do actually wish I could use this app..Deet 2Version: 3.26.0

Latest update just ruined this appI only use the app for the kitchen because QT GAS IS SOME OF THE WORST QUALITY AND ALMOST NO DEALS. Many people no longer able to log in now I’ve had issues in the past never trust apple log in. They removed many items from the QT Kitchen huge let down can’t even order coffee anymore, they still don’t update the inventory or let you order 1/4 of what’s in the store. Example qt has 3 flavours for energy drinks the app only lets you select one… why? It seems like the only good time to use this app is in December for the month long holiday deals..Marble DropVersion: 3.41.0

DisappointedThe main thing I used my app for was finding the cheapest station on my route to my destination. I loved the arrows that could toggle for showing the cheapest or most expensive prices no matter the distance from my current location. Now it only shows the closest locations in order, with no toggle option, so now I have to scroll through the list to find the cheapest station. Then I have to check the map to see if that station is on my route. Way more work than I’m willing to put up with. This is seriously making me want to delete the app all together..AngelynapVersion: 3.0

App isn’t taking banking infoThe app claims the information failed yet the next step asks you for the deposit and withdrawal amount that was used to verify. But nothing ever happened on my side in my checking account. I decided my account a couple of times and created a new one but same result. Which is no result and no QT account. Desperately want the QT Pay feature on my phone as I ride a motorcycle and this is would be so much easier to pay for my fuel, won’t complain about the discount on gas either. Please fix this!.Oz HoleVersion: 3.33.5

Enough frustration to bailThe new app has lost me. It’s already tough because they didn’t use biometric features for logging in. As it was an overnight forced update my stop to make a quick order resulted in me abandoning the visit because I had no time to go through a setup. Now that I have gone through a password reset I have found that my payment data is also cleared out. Now i’m just frustrated enough that I’m not sure I want to pursue setting up payment again. I wish I could recommend not updating, but to not update is to delete the app. Whoever did this overhaul did a disservice to the really important clients, the ones that pay QuikTrip..WheadmanVersion: 3.0

App rarely worksApp is down or has errors alot and the constant UI updates seem to hurt more than help, id rather them have 1 UI that works instead of 3 in a year that all work half the time, its funny too cause at this exact moment the app will let you order food, pick a store, all that no problem then if you click to use a coupon you get a 30 second loading bar and an error message. At least they made sure the parts where I give them money work properly, maybe now they can work backwards and fix the rest of the app and the constant crashes.BabolabolooVersion: 3.32.1

Bold the price of gasNot a fan of the new update. I use the app to find out about gas prices and where to go for lesser price- yes, it’s only a few cents but I drive all over Fort Worth and gas can be cheaper in one area vs another. But now, I struggle to see the price. It used to be big, bold and on the right side. Easily visible. Now, font is small and not bold, and hidden with the other text. Move the heart and info icon. I already know it’s my favorite because I chose it and the info…. You already list the address and store number, what else do we need that we can’t find in the Store tab at bottom?.RubioraVersion: 3.33.5

Poorly thought out redesignThe UI is much less intuitive. While the previous design was not perfect, this is MUCH worse. However the dealbreaker for us was the removal of Apple Pay. We were using this app at least 2-3 times a week. Now we don’t use it at all. I can’t even find a mention of the move in the change noted, so I have no idea why they did this. Before this, QT was often our go to for grabbing a quick bite for the whole family. The loss from our family alone is going to be a couple of hundred a month..Opus KrokusVersion: 3.0

Payment option won’t recognize my valid cardI love this store, but I download the app and I’m unable to pay for pick up because the app continuously tells me that my credit card is not recognized. The card is valid and when they run it in the store it’s not a problem. I asked if they could help, and they explained that this is some thing that has been a problem for people and they have no control over it. I hope it can be fixed, because I would likely use it almost daily, as it’s just down the street from my work..Lorax27Version: 3.18.2

No GoodThis app does not want to work on my iPhone. App doesn’t allow me to open an account..Ruboo48Version: 3.33.5

Canadian phone numbersCanadian phone numbers are not valid and won’t get text notifications for app login and verification. Many truck drivers daily fuel up at QT in many states missing the benifit of app..I movieVersion: 3.35.2

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