IHeartRadio Family Customer Service

IHeartRadio Family Positive Reviews

This is the best app for music but a couple of things (READ THIS)I love this app because it has all your fav songs but the thing is that almost all of the songs are singed by kids bop ??? That is ok but still it is still not the same experience that you want your kid to have the same people and then on the radio it is bad that they can not at least make one song with the real person singing i am kid so I know all of the songs and I know it is kids bop also there is a lot of glitches because when I go on another app it stops my music stops and then I have turn my phone all the way off then back on but those are the only things I would like to change other than that this app is great I definitely suggest it if you are just working for some music to listen to thanks for reading this 😹😺😻😽😺😸😼😻😹🙀😻😹😈😊😀😇😃😃🙂😄😉😆🥰😍😘😀😚😅😗😚😆😙🤣😚😂🥰🥰🥰😁🥰😙😗😁😙😁😙😁😙😃😚😃😚😃😚😆😚.YwhhsnendndVersion: 2.0.6

I love this app but there lying about itI love this app so much but there is something there they are lying about🤥They are saying all the music is family friendly like literally no swearing 🤬 but there lying if you listen to some of the songs they are saying the f word the sh word the d word and it’s mostly in the Disney dance party section and most of the songs in that section are most Disney but there are more that are just random songs. And the swear songs are really bad for you guys because little kids listen to this app cuz there parents are looking for a family friendly music apps and they found this and there like oh my gosh this app is the perfect app for my kid/kids then there kid/kids are listening to the music sing along hear the f word says it there parent/parents hear they go to the app goes to the review part wrights one (are you being serious 🧐 my kid/kids are listening to your family friendly (Quotes) Well my kid/kids have bin listening to your music and when ever I hear them/her/him the f word sh word all those kinda trash words that tick parents off) and I was going to add some swearing in there but I’m family friendly unlike you guys. Also most of the kids bop are not in the kids bop section and most of those songs are in different sections. So it would be nice if you Changed all of that everything I said at least the swearing cuz if you just saw my parent review thing ya your going to get a lot of those soon..Squishy liverVersion: 2.0.6

Gavin227It is a great app 5 stars what do you is that I can’t remember the name of the song so maybe put the name of the song before it and maybe put a search bar so you can search the song do you want to play are usually listen to the top 40 countdown so it’s it’s a really good station but there’s a little bit of stuff that it could be improved by once again it’s about five stars it actually is five stars and so then it would be cool if you could search up the song is you want to listen to because you hear the song that you like them but then they go because you can’t replay it and you can’t search it up and it’s a really good app because we don’t have to worry about those inappropriate words are they playing songs if there are any pro inappropriate words so it’s cool app please respond to this review and can you try your best to put my suggestions in there or make the app even better than it is.CRFFCGCCGCHIOOOOFVersion: 2.0.6

It is ok but some complaintsI think the channel choices a very good but I think for the kids version I would recommend a playlist you can create. It is getting pretty boring play the same songs over and over again. Also about the song Heather, you kind of missed a big curse word in the song. And if we have parents saying “ hey can I listen to the music you are playing” and there kid hands them the device and Heather comes on, there will be some very angry parents. Thanks for reading this.Sssniperwolffan247Version: 2.0.6

My reviewI like this music app but I agree I know most of the songs but it’s really hard to remember the names of the songs but it’s great I love these songs even the ones from kids bop kids bop is my favorite but can you make shure you fix it because I want it to tell you what song is playing but who ever made this please fix it but great job ya ya ya ya ya kids bop I love kids bop ya ya ya ok I think I said enough so good bye but make shure to fix the app bye great job weeeeeeeeeeeeeee ok bye oh bye the way I’m just a kid and it’s a great app and I’m seven years old oh I need to go bye my mom is calling me because I’m on my phone right now that’s how I’m typing this review ok bye ahhh my mom keeps calling me I need to go bye I love the kids bop music on the app weeeeee weeeee ok bye.Gcgchvhvh hvj j l ibj y gvVersion: 2.0.6

Love it, but a few thingsI personally lover this app. It’s the only radio app my mom will let me have, and it’s radios are fun. Yet a few things. I like to listen to in the background of me playing games on my iPad. And sometimes it would just randomly turn off. I would have to close and reopen the app. And it happens often too! Which makes it more annoying. Another thing, with the removing of swear words. I hear sometimes the word ‘Hell’ gets taken out a lot. But a few times I heard ‘sexy’. I would think that they would take that word out unless they missed it, but I heard it in a few songs which threw me off a bit. Still an amazing app tho! <3.ZerogrqvityyVersion: 2.0.6

Descendants(READ PLEASE)I have a problem with this channel, every song will work but when you don’t have internet connection then there’s only 3 songs that will work and I don’t like that. My biggest problem is that every other channel will work without internet but this ONE! Two of the songs that work with no internet is the one(s) from Zombies and then the other one is “chillin’ like a villain” but it’s CHRISTMAS EDITION! I hope you can fix this! 😊😑😤.Max rules:)Version: 2.0.6

Good game. It can be much better though.I’ve been using iHeart Radio for years and it’s good! But I just realized some issues. 1: if you are listening to music and you have closed your device then a song comes on that you don’t like you can’t skip it from your home screen! You have to go to the app and drag your finger to skip it. 2: there is no search! I think you should add a search button and if someone looks up a song that has suggestive dialogue in it then you should offer the CLEAN version. And that is all! Please read and consider my suggestions. Thank you.Bw091Version: 2.0.4

Is the best music app everThis is the best music app ever it’s for kids and I love it but there’s one little thing I hear some curse words just a little bit but I don’t really listen to them but all of all it’s great and it’s for kids but I mind if you change that because my little sister here is my music as well and I don’t want her to listen to the bad words so please fix that a little bit but thank you I love music is the best thing ever.AliaV321123Version: 2.0.6

Love it !!!!!!It is much better than it was before and every thing is working like it was before. I love the Xmas music thank you the people who fixed my app. The ten minute thing is over. I was thinking of deleting the app, but sense the app is working again like it was before, I don’t have to delete the app anymore...I wish there were more stars than five, but my issues are over thanks again the people who fixed the app.🙂😀😃🙂.Jocelyn170Version: 2.0.4

Great app, but live stations need workI love this app. There are lots of great stations with a variety of kids' music and even top 40 for the adults to enjoy too. I like that I don't have to worry about inappropriate language. My biggest beef with this app is that the live stations don't list the artist/song, which bothers me a lot as I want to know what I'm listening to if I like the song. Even regular FM stations in my car do this now so iHeart needs to get their act together to display this basic information..LizLemon70Version: 1.2.1

Please add these things. ❤️Ripper❤️Please add a search bar for example I love the song apocalypse,wolves those are songs I love please add them and wolves is also on kids bop but for some reason it doesn’t have it and please please PLEASE add a search bar because it is super hard to find your favorite songs it gets me a little mad but not very mad anyway I’m doing good but not awesome but good anyway please accept this request it would mean so much to me ❤️Ripper❤️.JdjdyfbfVersion: 2.0.6

Great Music AppI love this app, I use it like 10 hours a day. I have it on two devices, and is very good for many times. There is one problem. The app says that we can listen to it in the car, but the app needs internet. That disappointed me a little because I was hoping to listen to it on the school bus or car. Can the app be played in the car, without internet? This is a great app though, and thanks. 😺😸👍🏼.12345 my HunterVersion: 2.0.6

Can this app be used offline?!I just recently added this app on my kids tablets and they really seem to enjoy it, a lot! My question is, can they still access the app to listen to the music and stories when they are offline (long car rides, etc.)?! We have not tried it, yet, but I'm wondering if the app would still work when they are no longer in range with our WiFi?!.Mrs.H.BearVersion: 2.0.4

Some mishapsSo yes, everyone is correct there are many bad words in a few songs. My child was listening to a song so i decided we should listen and dance to the music. A song came on and it had bad words in it so i would appreciate if you did remove bad words but other than that everything in my opinion was totally great and thats why i gave you a four-star..Funky boyyyyVersion: 2.0.6

Great app!!!!!I love this app because I don’t have to worry about bad language or have to listen to a bunch of adds at all, unlike in most stations on a radio. Also, it is free which is good considering on how much I like the app. Even better, I have realized that it is for a lot of devices so that way you can listen wherever you go no matter where you go as long as you have that device..Doggie134Version: 1.2.1

Nice app it could be better thoughI love this app, but you know it could be better if we could choose the songs instead of the random shuffle function. It would also be nice to provide the names of the songs that are being played and I would also like a search bar. And I don’t like it when my favorite songs are replaced. I just found out that they were replaced on kids pop and kids party. Overall It is a decent app. I hope you respond to this review..Dr. MommyMDVersion: 2.0.4

Great but some problemsFirst of all, it’s a great app and I love the pop instrumental station, but i wish you’d add my favorite song “we didn’t start the fire” by Billy Joel. The only real problem I have with the app is that they say it’s for kids but the “Halloween Radio” station LITERALLY has AC/DC. Please fix this and make the Halloween radio station a bit more family friendly. Just please remove AC/DC. PLEASE..Carson OrfieldVersion: 2.0.6

Why can't I listen to my favorite station????????Why can't I listen to my favorite station???????? I am a huge Winnie the Pooh fan absolutely love him it won't let me listen to the station anymore it keeps saying there's something wrong if not fixed soon I will never download this app again let alone not recommend it I wanted to share this with my friends that also like Winnie the Pooh I can't recommend it if it doesn't work please fix it.Mia harpVersion: 2.0.6

Foreign countryIt says it’s not available in my country but then the whole screen gets stuck and I have to turn off the phone to get out of it. I can check out the app without the content to see if it’s ok for my kid in the US. Btw, maybe explicit should not be considered music and adults should be the ones having to find explicit apps with restrictions , not the other way around. Explicit should never be for radio..Lady925Version: 2.0.6

I love this app! Literally!So I just LOVE this app because it has so much fun music! It helps me with a lot of things like cleaning my room! I love listening to music so this is the best music app ever! I love also that there are podcasts on it too but i don’t really listen to it . I only listen to the music! Thank you developers for this app!.Karina danilukVersion: 2.0.6

Good but needs workFirst of all, I’m 11 and I want more things that aren’t for 5 year olds. Also pls add a search bar and playlist feature. U keep responding to other reviews saying that u will pass it on to ur team, but it’s been 2 years and u never did it. Pls add it!!!!!!!.Lexi loves sushiVersion: 2.0.6

Uses changesI think you should be able to look up songs, make your own playlists to save songs, and it should show the song name. Plus it doesn’t load for me at all I have to constantly close it reopen it close reopen and restart my iPad it’s very agitating please fix/take this into consideration if you added these it would raise my review to a 5 to ther than that this is a good app for kids under the age of 7..ReeseMoonVersion: 2.0.4

Good but here’s some problems..Okay so I got this app because it’s the only music I can play cause I have restrictions on my iPhone but it’s a good music app but it sometimes lags or stops and all the kids bop stuff is kinda for 6 year olds I wanna listen to call me maybe so maybe add like a search button they don’t have to be the bad versions since they will be clean so yeah plz fix these and add that tyusm.Kiity kingVersion: 2.0.6

Good, but….This app is good but… You can’t search songs (There are radios so you just have to wait for the song to be played again later which might take awhile) And Some radios have NO option to skip a song (Which is REALLY annoying if it’s a song I don’t like. And there is a lot of songs I don’t like) But aside from that the app is pretty good. Bye now my phone is at 4%.EmyslappyfanVersion: 2.0.6

Bad wordsI was reading and I heard the f word so I went back and on the “kids pop” channel it said the f word so someone should check that out please and I was hoping you could do something about it and I wish there was a search bar and when you looked up the song then underneath it would have the channel with that song IN that channel..OinlinVersion: 2.0.6

Why I love I heart radio!I heart radio is amazing because they do not swear and be a Audi it cool and every day I dance to it for at least 6 to 7 house. Or between 6and 7 hours eh I don’t care I love there music there is the best so that girl who said y’all music swear she’s lying and you guys are not liers so that is why I love I heart radio!bye.JanetAllenVersion: 2.0.6

LOVE IT THE BEST EVER!Ok this is soooo good! I love it soo much! It really helps me when I’m doing my work! I can work harder than before! I even got my brother to use it (he doesn’t like to try new things so it was very good) and he loves it sooo much! I do suggest maybe add a few more songs here and there. Otherwise I love it and I suggest everyone to use it!.Moonismycalling27Version: 2.0.4

The app is great but I have a suggestionThis app is absolutely awesome..but I think one think that would be helpful is a favourites tab so if you have favourite stations you can put them in the favourites tab so you don’t have to go through all the stations to look for that one station..UnspeakablefanforlifeVersion: 2.0.4

Good app but =/Hi there I love this app you can listen to clean music for you and your children and family but it dose glitches lot it replays music and I can not get in it super well. Another thing is playlist maybe I want to make a play list one day for holidays , parties, get togethers or dancing it will be very helpful to make your own playlist and get rid of the glitches and stuff it would be awesome thank you narwhal31.Narwhal 31Version: 2.0.6

Not WorkingSo this app has stopped working for me! I have deleted it and reinstalled it but nothing is working. I don’t know if it is a update or not but fix it soon please. Also add a playlist area where you could add songs you love and listen to them whenever..Skyfall233Version: 2.0.6

Amazing, but 1 problemOk I LOVE this app but when i listen to music on here I know what the song is I was hoping you could make it where you could have a search bar, but other than that i love this app, good job guys 👌👍🤘.Faze ZypherVersion: 2.0.6

IHeartRadioSo first If you buy iHeartRadio it’s a waste of your money because you can’t look up a song and it has the same stations and radios and its plays the same songs you all ready listen to again so can you iHeartRadio people kind of change the things I pointed out please. Thanks 🎶🎵♥️🎧🎤.)/63$$(&;'dbu ufkcitVersion: 2.0.6

It’s really good butI love this app it’s so good but can you add a search bar I really would love that too also my religion it different and can you some how add some more Christian songs please I would totally understand if you don’t want to but it would be good too.AdistarliteVersion: 2.0.6

Name of songsThis is an amazing app. The songs are great and the best part is that it’s free! One thing that I would like is for y’all to put the names of the songs somewhere so if people want to listen to the song some time else they would know the name of it! Please read request! I would really appreciate it!.Createtivty studioVersion: 1.2.1

Love itI’ve used this app for a while and while I thought it was great it didn’t offer much variety. The new channels are amazing!! So many options from wake up jams to homework jam sessions. I love having access to everything in one place. Great job!.SoccerMom614Version: 2.0.0

It's fineJust kid bop and okay songs on here. Like Disney you press it and all Disney songs play but the songs are bad not gonna lie. Like when i first got it the songs did not make me vibe to it and if i did use it was podcast I was listening to. It's ok but if your kid likes boring songs this is made for them! Okay byeee have a lovely day <3!.💖maybe a nezuko fan💖Version: 2.0.6

I like it but..Its good in all but i want to be able to actually choose the song I want because it gets boring hearing the same song over and over again. Can you add more songs for teenagers or something like that please.SuperkindgirlVersion: 2.0.6

ONGOING BIG ISSUES!Needs a bug fix update it has multiple issues with the app itself, Halloween station still there, Nickelodeon kids choice awards playlist has songs with cursing...GoofygooberlolVersion: 2.0.6

Good but.....I love there music but I need music for doing homework without words, and sometimes almost every time I open the app and it has trouble loading which is pathetic! Lol I am joking about pathetic but you get the point! I love this app!.Bre bre15Version: 2.0.4

IHeartRadio fam is AWSOME!!!I love IHeartRadio it has a big selection of songs and stories!but I’m a little too old for the stories and most of the podcasts but the music is great! I love Kidz bop and all of this stuff plz add more Selena Gomez songs.Gamer's gameVersion: 2.0.6

Love it butSo do you really need internet because some of us do not have it I do but you get my point but can that be fix.OuyghjgdhtrfkuhbukygVersion: 2.0.6

Eh could be betterI LOVE this app but it could be better cus you don’t even have all of the songs!!!I wish you would add a search bar to pls fix this plsssssssss.I want u to fix pls pls plsVersion: 2.0.6

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IHeartRadio Family Negative Reviews

Doesn’t work like it used to.The app would be great in its current state, with one major issue and a minor complaint. The major issue is that my kids like to go to sleep with some of the music on here, and if I just let it play for more than 10 minutes, it turns off on its own. I usually have the screen turned off and music playing as they sleep, but it barely gets through the one song it is currently playing and shuts off on its own. Then I leave the screen on and it will only last about 10 minutes before it turns itself off. Kind of makes the app useless if we can’t listen to more than 2 1/2 song. My only minor complaint is that since it was updated, we don’t have access to the Sesame Street Radio anymore. Not a big deal, but I know my kids liked that station..VichaousVersion: 2.0.0

Used to like it until the upgradeMy kids and I used to live this app. We listened to it in the car all the time. But now that it's updated it won't play songs conitously one after another if the screen is off or if another app such a Waze is opened. This is a safety hazard because if someone is driving and the app is closed, the driver needs to manually go to the next song which is dangerous to do!! I contacted customer service or the 2 email addresses I saw posted and I don't seem to be getting far. It's pretty frustrating since the older version worked so nicely. You can use the app, just not while driving which is the only time we use it!!.Mgooo1Version: 2.0.0

The worstMy little sister had this app and told me the app was good and had some good music so I decided to download it. For the first two days everything was working really well...but about the third or fourth day that I had this app it started acting terribly. It tells me I have to internet connection and I do I have full internet connection. As well as whenever I am listening to a station it will just randomly shut off. This app was good at first but it is terrible now. If you guys could fix this it would be great. But for now do not waste your time on this app to all of those considering..CatsrulethewodVersion: 2.0.4

Sweet but SychoHalf of the lyrics are wrong and this is one of my favorite songs it’s “ oh she’s sweet but a sycho at night she screamin i i i i I out of my mind grab a cop gun kinda of crazy she’s poison but tasty yeah people say run don’t walk away cause she’s sweet but a sycho at night she’s screaming I i i i i i iout of my mind . And it’s not even violent. I’m not even gonna rate this till you fix it because that’s angry I am . I hope you fix the song by and another thing fix the rating because before we can send a message we have to rate so I’m only giving you a one because that my number for terrible. By ..¥[€[¥_[£^£]£_£[]£\£[£<Version: 2.0.0

Not good enoughMy kids want to be able to listen to new artist. New country artists, or people they can choose specifically. They want to hear specific songs, not ones that play at random, ones they can’t choose or skip. I do like the fact there aren’t any curse words in the songs. As a parent that makes me feel better about what my kids are hearing. I just wish my kids could choose the songs they want to listen to, the artists they can listen to..Square shaking penguginVersion: 2.0.6

Good concept but not family friendlyOne of the first songs had lyrics that was openly sexual in nature. There is no way to flag songs. I wish that you could see the title and artist of each song. I wish you could give thumbs up or thumbs down if you don’t like a song. This isn’t any more appropriate for family than regular radio or other streaming services..StitensorVersion: 2.0.6

One suggestionI've sampled a few of the stations and enjoyed them. However, none of them had the song title or artist! How the heck are we supposed to know what the songs are? Especially, ones we like? This is radio 101!! Plus, a favorites list would be great too. So, we don't have to keep searching for our stations! Thanks.TamsharleyVersion: 2.0.6

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