LinkedIn Learning Customer Service

I have obtained MULTIPLE FREE certifications through LinkedIn learning! & I don't mean pointless certs that anyone could take with their eyes closed lol. I've literally received proof of passing courses, which look HELLA GOOD on a resume! Don't sleep on the free trainings. They can elevate your career, mindset, as well as overall outlook on life and where you want it to take you! Forever grateful for the opportunity to learn about practically anything under the sun, at a self paced rate, and also receive a certification and optional badge to embed into websites, social media, display directly on your LinkedIn profile, etc! You never know who's watching & may reward you for investing your time and energy into taking the initiative to learn a skill (or ten lol) on your own!

Have used for several years, on and off, usually through a work subscription. Here are some general thoughts: - Content is good, but less robust than other learning platforms lke Coursera. This can be good or bad, sometimes a short course on a timely topic is what I need. Sometimes, though, it would be nice to go deeper on a topic. You can create a collection, which is kind of the same idea, but because the content is developed separately, you may experience some overlap between courses. Ideally it would scaffold topics within a learning objective so you don’t have to piece together courses in order to achieve your learning objective - Technically, it’s okay, but I recently found when trying to bookmark a course, the pop-up notification asking if I wanted to create a collection would freeze any other inputs. Videos would keep playing, but there was no response to scrolling or other touch inputs, including that x-out to close the notification. I’d have to restart the app every time I bookmarked a course. Happens from both the topic list view and within the course view (iPad Pro 12.9, 3rd gen, iOS 15.1). So, lots to be happy about, a couple of bugs to resolve, and library that probably has something useful for you, but may not be as robust as a Coursera or other learning platform.

I’ve done one course using this app on iPad and for the most part, I like it. My one complaint has to do with the controls for playing the videos. More often than not, I need to go back and repeat a little portion in order to hear or see some detail. However, there is no Reverse 15 Seconds or Fast Forward 15 Seconds (or whatever value) like in so many video players. That and the ability to have the progress bar always visible so it is easy to pause, instead of having to touch the screen to bring up the bar and then hitting pause. One other thing is that with the way the controls are organized, when you pause the video, the Play button is right in the middle of the screen and this can be inconvenient if you’re trying to see some detail onscreen. Overall a good app, but it could use some more user friendly controls

Really great to navigate app and love the way it works on my iPad. The biggest flaw is in the app you don’t have access to the notebook feature which you can get through your desk/laptop’s browser. I really love taking notes as I go through the lessons so I’m definitely missing that feature from the app; as well as starring my favorite lessons from a course. I like having the app because my iPad is more mobile and lets me take in lessons wherever I’m at, but right now I’m having to remember to log back in on my computer to star lessons & take notes which is a bummer. Developers please add the starred lessons & note taking 👏🏽

So I’m currently using this instead of Lynda app. Seems when on iOS device and Airplay to my TV, if one shifts to full screen, the screen does so on the device but instead in the TV goes sideways. Additionally, the InfoSec content - specifically on certifications, even my CISSP which was the author of my books - had content that seemed as if it was read from script and was totally either out of order or not matched to each section in the relevant certs (I.e. CE-H, etc). It would be wise to stick to the same presenter when possible and have them actually speak live instead of a photo of them while the contents are read by script. Quite monotonous...

I have a good paying job but am not happy there like I used to be and I put countless years building this company and growing it but I have a feeling that a change is needed so I usually do recruiting stuff and we are always hiring so I need to touch up my resume stuff since college and reading all these reviews gives me doubt about this being worth the money when I can go online and get stuff for free. I will download and pay for this app to try it out though but I need some help getting the Apple TV thing to work. I’ve never used it. Help me and I’ll download this tonight and recommend it to my employees too.

Update: I am now able to log in and use the app! Overall, I find the app fairly easy to navigate. I enjoy the lectures, and the video player itself works well. So far all of the videos I’ve watched have CC as well. I’ve been trying for the last 29 minutes to log into the app. I have to sign in through my school organization, but once I log in there, the screen goes blank and does not process the log in. If I try to sign in through safari, I finish the organizational log in and when it bumps me back to the LinkedIn learning app, I am still stuck at the sign in page, so it won’t recognize that anything has happen. There was no help for this on the help website.

I’ve used this app for a while and I love it but a few days ago it seems they released a new version and with that version I’m finding it MUCH harder to pause and skip backward or forward. The controls used to be overlaid on the video is a more obvious way. Now something happened and I think they often blend into the video, especially if it has a white background. It’s definitely harder to use than it used to be. I hope they revert this change. Otherwise I love this app and the great content they have!

I signed up for LinkedIn Premium when I started a new job search. I saw a little bit about LinkedIn Learning but it took me a month or so to really start using it and I really wish I knew about it sooner! The courses are all very well made and the presenters are always great. The range of topics is very impressive as well. I normally take the courses on my computer but I enjoy having the app to use well for when I’m away from my computer but have some time to take a course. I like the option to add your courses to your profile as well as to save the videos in different collections.

I’ve always been someone who wants to spend more time learning, but found it hard to work “learning time” into my daily routine. With the LinkedIn Learning app, I can watch a short online course on my commute to the office or during lunch. I really enjoy their weekly series on Personal Effectiveness and Productivity, short 3-5 minute video tutorials that can give you a little boost of confidence or help you solve a quick problem you’re having. I’ve been recommending it to all of my friends who want to develop their careers and learn new skills on-the-go!

Tons of material. Lots of organized courses. And best of all not all of it is technical or job related. You can learn about a lot of side hobbies. Literally some of this stuff is what ppl go to college and pay for. Hardest part, disciplining yourself to actually complete the meatier courses (learning a coding language). If I could improve anything, it would be to combine courses into some spurt of circuit or something. Like if I want to be a project manager, show me aaaaallll if the courses that will get me to that goal. Right now, I have to curate a big portion of this learning still and it can be daunting.

I’m very impressed with the courses on the diversity of leadership styles and the importance of their inclusive competitiveness. Leadership has to have vision, purpose, meaning, heart and soul as well as the ability to express and share these unique qualities with young leaders of the future. The diversity of this family of leaders are very inspiring, I believe that good leadership shares responsibility in developing faith, peace, harmony, wisdom of in the great tree of humanity. We as leaders should have understanding of this concept in order to share information and enlightenment with the people. The importance of good leadership training must not be taken lightly.

I have relied on Linked in Learning to give me the quickest learning experience possible without deep diving into necessities I do not need just yet. As I familiarize myself through multiple course pathways, I find myself in a better position to execute projects and learn details with my team along the way. Once I certify onto my profile, the Learning algorithm in my opinion makes me more visible to recruiters and other SME’s out there in the linked in world who are looking to hire or connect with professionals like me. The best. I highly recommend.

I am a Technology student. I am around a variety of persons who know how to use technology. So, when I don’t know how to do something, I use LinkedIn learning. It’s my secret weapon. It has high level tools that are organized according to exactly what I need at the time. It has helped me increase my skill-sets and awareness about latest trends in technology, products, research, management and marketing. The persons teaching are experts. If you love, or need, to learn something use it. It’s value exceeds the expense. I am glad I made the investment.

...was for access to all this specialized learning. This app is great for offline learning too - hit the three dots on the upper right, and a course can be downloaded to your phone all at once. On top of that, I’m going through a certificate course now (40h) and after each sub-section (about an hours worth) a new certification can be added to your profile. Lastly the app is stable and keeps your place once you get back to your computer. Well worth it.

Love the app and it’s wonderfully designed courses. It’s easy to use and has plenty of wonderful indicators to keep you motivated towards your goal. I especially like how they consciously keep the length of each video less than 5 minutes so that you can continue to make progress one small step at a time. Stay consistent and you get a nice certificate to add on your LinkedIn profile in the end. Love it !

There are courses on just about any topic I’m interested in. The recommendations are well suited to my current career path and the content is easy to fit into my day with small bytes of learning I can do between meetings or whenever I find a few minutes. I only wish the program wouldn’t keep logging me out of my organization’s account so I could continue watching videos without getting the premium package pitch. The rest is great.

I wish that the video would remain open when using other apps — similar to most video based apps do on the iPhone. The content is solid! I find it most useful when I’m trying to learn to really understand general concepts. Instead of clicking through multiple blog posts about a topic to stitch together an understanding about functional programming - I just listen to a series on LinkedIn learning to better understand overarching concepts. Kind of like a podcast.

LinkedIn learning is a great learning platform. My biggest issue is video quality is low. Its hard to see because it’s blurry. The 720 is good for hand held mobile devices but I would like to see a 1080 option for laptop/desktop. I also would like to see more of a deep dive into courses related to the game industry. They do a great job with covering the basics with some intermediate level courses. Overall it is a great platform with knowledgeable instructors with a wide range of cool topics to learn about for work or just for fun.

I literally use this app everyday single day, it offers a ton of interesting courses. I like the learning paths, right now I’m focusing on the “Become a Business Analysts” path, which is very informative. The videos are easily accessible and the exercises are good to use as references when needed. This app helps you continue your education without having to spent a ton of money at a university. I will continue using this app, as it has become a staple in my education journey.

LinkedIn, your video player control UI does not use any shadows on icons or anything to visually separate itself from the video content it’s overlaying. A lot of your video content are long holds on white slides and your video controls are pure white icons. This means your video controls are usually invisible 🤦. Use some means of ensuring the controls have visible and accessible contrast when overlayed. I’m surprised this design flaw has gone on as long as it has?? Feels like something you’d notice right away! Otherwise, I’m usually pretty happy with the app and library. I definitely wish the library had more industry-recognized experts. I want to see the masterclass level heavy hitters that– not just know their stuff– but are the people that move that field forwards.

The app is good so far , two points to put in mind first when i am downloading a course there is no indication that a course is being downloaded in the background , when i get out of the app no indication of downloading or even inside the app, also i need to keep track of all my downloads so far which is not available , second we all need a way to choose the quality of the video if not in general at least when we are downloading it that would be great.

Love the quality of instruction, course selection, length, in course exams, and certificates. Love it. Don’t love the audio - never sounds good, not even if you download the course. Warbled compression sound from choosing a low bit rate. Awful Also don’t appreciate that they almost make it difficult to resume your courses you were watching and instead try to seemingly get you to switch to a new course each time you open the app

Congratulations

I’ve gone as far as I can while having to skip over a number of sections that just wouldn’t work on the app. It is a fascinating course and I hope the sections get fixed for the app. The teacher is engrossing and the content material is excellent.I can’t wait to continue!

This app is beyond frustrating. If you have downloaded videos, good luck getting them to play when going in and out of cell service (on subway). Also, why is there no list for new videos? Bring back Lynda!

5 stars! What I love the most so far: 1. Full Access on the comfort of your phone through the App. 2. Accessing content using Screen Mirroring through my iPhone. 3. Soo much content...

Had a problem but it was from my organizations end , the app has been working well with very minor glitches.

Excellent tool to learn something new every day. For an executive like me, finding spaces to take a course is sometimes complicated for the day to day of work and home responsibilities, but with Linkedin Learning I can learn more every day without worries. The reason why, is because here many courses are organized by topics, which are divided into 2-3 minute stages, and this is amazing for me. With this I can improve my skills and I can review the courses and their topics so many time as I want. Even when you are walking o working out.

Can you make the video controls change colors to contrast the background of the playing video so we can see them? White controls while a video is playing with a white background. Makes it almost impossible for us to skip ahead or use any of those tools because they can’t be seen. Second item is when I add a favourite or I bookmark, of a course that I want to use later this drop-down modal stays at the top until I actually X out of everything that’s a pain.

LinkedIn bought Lynda.com and call it LinkedIn Learning. When it was Lynda.com I could watch it on AppleTV and take note etc.. since it became LinkedIn learning, that Lynda.com AppleTV app doesn’t work, and they didn’t create an app for AppleTV either. Now I need to use a laptop or desktop to take the courses. I’m kind a fed up, I might quit. I like it on AppleTV. To the LinkedIn Learning developers: can we please have an app for the AppleTV soon? Thank you.

Installed app on iPad but when at the signin page, there is no keyboard appearing to type. I am forced to use an Apple Pencil? After response from developer and reinstall it seems to work, but I also did upgrade the iOS to 15.7, so possible previous version caused issue? Changing rating from 2 to 4 ;-)

Vidéos très bien expliquées par des formateurs hautement qualifiés.

This review is not regarding the content of Lynda now LinkedIn learning. This is regarding the app. And oh boy is it a disappointment! I have just come from the Lynda app which is light years ahead and it is beyond me that LinkedIn did not rename it and use that app! Simple things such as landscape mode not being available. I thought it must be some setting that I was missing but found when googling for a solution that this ‘problem’ has existed since 2015!! That is 3 years and is inexcusable. Just as it is inexcusable to be told we are working on it or some such standardized fob off as I can see has been the repetitive response here when people have expressed their concerns. Responses like that indicate strongly that one can expect an equally poor service. Likewise being able to see the videos on TV. Lynda had an app for Apple TV simple, efficient and it worked. Needless to say when an app like this is so primitive it can’t even function in landscape mode I feared the worst. And my fears were confirmed no streaming or easy possibilities for watching videos on smart TV’s Come ON LinkedIn! You can do better than this. If you won’t use the Lynda app then engage one of the many programmers doing courses on LinkedIn Learning to either give YOU lot a quick course on how to program this app, or let them create the app! So the short and the long: if you still have access to your Lynda app do NOT give it up you will truly regret it. As for the rest unfortunately you are stuck with this but you will at least not be experiencing the massive downgrade that those of us who are used to the Lynda app suffer. A sloppy and clumsy app, what a disappointment.

If you’re looking for a lecture, it’s decent. I have a free membership thru my work enterprise, which, honestly, is the only reason I use it. I don’t see ANYTHING with this app that makes it better value than lecture based competitors like udemy, courses, etc. If you want to learn a technical skill this app is extremely difficult to use. Lecture exercises can be files up to 2gb -zipped-. So in addition to taking forever to download, I found the exercise files I pretty useless. It’s a swivel chair nightmare and there is no time built in or guides that even tell you when to open the exercises. Additionally, the files I’ve seen are more samples than actual exercises to go thru. Many don’t even have instructions enclosed. I’d much rather get a copy of the PowerPoints the instructors use (which, oddly, seems to be the only thing omitted from giant exercise files) or cheat sheets to help me in the real world. Having a format where student can practice and learn-by-doing (a la Codecademy, even lightbot) would be ideal, but I realized this is a lot of work and MONEY that probably won’t be invested. Shame.

I love the service, but the app is surprisingly not great UX and has some missing features or logical capabilities. I just recently began using LinkedIn Learning and planned to primarily use it on iOS. Unfortunately, I’ve run into a few snags with the iOS app that I’m hoping leaving a review will help the feedback get to the developers to be fixed or made more clear. 1. I created a collection on mobile with the intention of organizing the large volume of courses I’ve saved. — I can’t figure out how to access a collection after its creation. — When adding courses to a collection, I can’t figure out whether it’s possible to select multiple courses and “bulk” add them to a collection. Right now, I’m going through a huge list of saved courses adding to a collection one by one. 2. Can’t disable the banner notification for “course saved” or “course added to collection.” They don’t auto-dismiss — I have to close each notification one at a time after they stack up while I’m saving courses. At one point there were more than 40 “course saved” notifications and I had to close each banner one by one. Turning off in-app notification didn’t help. And then the same thing happened when later wanted to organize the courses into collections. I hope the developers will utilize this feedback and fix the above issues.

With very few corrections this could be a 5* app but it is an educational app that does not allow you to take notes in it or in any other app without covering up the video. How?? Pros: * The content is good and often more succinct than other apps. This sometimes means less detail that other providers but it also allows you to jump into a topic and get a good grasp on it in a short period. * Finishing a course allows you to post it as a skill on your LinkedIn page. * Downloading videos for offline use is easy Cons: * This app DOES NOT allow split screen unlike all the other training apps I have used. All the courses I take are video based with screen captures being a prominent feature in the training. I can watch the videos in full screen or partial screen with LinkedIn stuff below the video but I cannot have a second app on screen(a feature built into the iPad) because LinkedIn does not allow it. I can pull an app like Ulysses(note taking app) OVER LinkedIn Learning but that covers part of the video, which again, is using screen captures and forces me to constantly move my notes across the screen to see what the trainer is doing. * LinkedIn has no note taking abilities within it’s own app. * The service is overly expensive. You cannot get LinkedIn Learning as a standalone service. You have to get LinkedIn Premium at $30 per month. If you were already interested in LinkedIn Premium then Learning is a nice feature of that service. However, if you just want training then this is the most expensive, least in-depth choice.

Pros: • The content for LinkedIn Learning is high quality. • LinkedIn Learning is a great value. • They have a wide range of topics. Cons: • Navigating on the app is so incredibly bad, you have to assume the developers don't actually use the product. • In an office, I'm sure using the app is passable. But at the gym, you'll be so $&@! infuriated that you will be tempted to cancel LinkedIn Learning — and perhaps throw your iPad across the room. The audio from the courses is played more quietly than the audio from podcasting apps, music, apps, and even YouTube's app. Consequently, in a noisy gym environment, even with your AirPods turned completely up you will not hear most of the audio instruction in LinkedIn Learning. That forces you to turn on close captioning. However, the closed captioning text is so small that you cannot read it from the distance of your iPad to where you are on an elliptical, stationary bike, or treadmill machine. The whole point of closed captioning is so we can read the words of the audio, so it's incredibly stupid to make those words so small they cannot be read. In short, in a gym environment, both the audio and the closed captioning is useless. Speaking of so small as to be useless, when you tap the screen while watching a video, navigation icons appear. However, the icons are so small, and the touch zones are so ridiculously small, that you basically have to stop your workout and pick up your iPad to do something simple like speed up the app audio. There is just no way any of the developers or designers of this app use it during workouts.

I recently completed a full course on the LinkedIn Learning iOS app, with every video marked as completed. I was even prompted to share my certificate on LinkedIn — but after clicking, I received an error message. When I reopened the app, the course suddenly appeared incomplete, despite all modules showing as completed. I've contacted support multiple times, but instead of investigating the issue or escalating it, they repeatedly ask if I skipped any videos — even though I’ve provided clear evidence (green checkmarks and all). This seems to be a known bug affecting other users as well, yet support continues to follow a script instead of addressing the root cause. As a paying subscriber, I expected better from a Microsoft-owned platform. Users shouldn't have to chase down certificates or beg support to acknowledge technical issues. Until this is fixed, I’d caution others before investing time and money here.

I used the Lynda App extensively. LinkedIn bought Lynda, rewrote the App, and broke some of the great features. Not to mention it is buggy. For me, the capability I miss the most is the ability to download courses and watch them offline. Oh yes, they’ll tell you that feature is still there. But you have only 8 hours from the time you authenticate until you have to authenticate again. I was recently traveling in an area with no cell service and no WiFi access. I was able to access my downloaded courses the first evening, but not after that. The Lynda app had the ability to display the course navigation to the left of the video. This app won’t do that. The course navigation is shown below the video. I could only see a couple of lines of navigation information, which was next to worthless. After hours of using the app, I discovered that I could change the video size to display more (there were no hints about this - bad UI design). But doing this wastes the screen real estate beside the video where the Lynda app showed the course content. Why? Bad design! Plus the screen resize feature is buggy and doesn’t always work… (They still do it “right” in the web interface - why did they decide to change the design in the app?) I contacted LinkedIn Learning about the app shortcomings, particularly the requirement to reauthenticate so frequently, and was pointed to the FAQ where it says you need to reauthenticate every 8 hours. So someone wrote a FAQ, and now that is the gospel? The developers/designers don’t think that maybe the App should follow good design, not the bad design following a poorly thought out FAQ? I’d sure like the old Lynda app back!

Would have given this app five stars but since my primary way of viewing LinkedIn Learning course videos is by casting on my TV, and LinkedIn Learning still doesn’t have a tvOS app in 2023, I have used Chromecast. Now, the Cast icon no longer appears on course videos to be able to watch them on your TV. Although the option to cast via AirPlay is available, this does not even work as the video will not play and a red x will appear over the video timeline. There are currently ZERO ways to watch LinkedIn Learning courses on your TV. This entire product revolves around teaching technological skills and you’ve let one of the primary ways customers view your content, break, not fix, and not even address it! I am genuinely curious how you’re management isn’t embarrassed by this? People have been complaining about this since December 2021! (Google it if you don’t want to take my word for it) Meanwhile Udemy has; a functioning Apple TV, AirPlay support that works, and Chromecast cast support that works every time. Is LinkedIn Corp sunsetting/exiting this business line? It seems like it’s no longer being supported and I can only guess, people are going elsewhere for this content. To people thinking of subscribing: DON’T. App breaking bugs don’t even get acknowledged after 2 YEARS. Spend your money with Udemy, Coursera, or one of the other dozens of educational content providers that actually put effort into their platform. LinkedIn Learning is not what it used to be when it was Lynda, I mean, even Lynda had a native tvOS and casting ability and it’s probably close to a decade old! I’m done supporting this product until they fix their broken platform. Not another penny from me. I’ll go elsewhere, as I’m sure others already have.

I always experience issues trying to watch my downloaded content offline when flying. Either I’m unable to log in, the app is unable to load or display the previously downloaded content. LinkedIn’s proposition is that I have be logged in already, which doesn’t work when you’re on a plane without WiFi, and that I jump through multiple hoops to watch my offline content. What’s the point? The app also sorts videos and courses arbitrarily, and I can’t arrange them in a preferred, sensible order. It’s difficult to easily see at a glance where I am in my various learning paths and pick up where I left off. The existing implementations for these features are lacking and poorly implemented, requiring the user to dig several levels deep.

I tried to use this app after the switchover from Lynda, and I want to use this app with my local library. The app requires a Library ID, which there is no support information for. To log into using Safari requires a library portal url to log in, but trying variations in this app goes nowhere and gives no feedback. This is a terrible user experience. LinkedIn/Microsoft, try the Libby app to see it done right. And at least, bare minimum, provide easy-to-find support info in the app *on the login page* explaining where the Library ID can be found. Hint: it shouldn’t require any effort to find. It shouldn’t be in an email from my library. It shouldn’t require a phone call. It shouldn’t require opening a ticket. And if you can’t do any of that, at least supply examples of what it looks like. My God, why is this even an issue in 2021?

So after numerous pop ups and pushes to upgrade from Lynda to LinkedIn I did thinking it was going to better and I had to move to the new platform at some point. I also made the mistake of assuming that years after the acquisition that this would have the same if not better functionality as the Lynda app. Man am I sorry I upgraded. I loved Lynda for many reasons but primarily for their Apple TV app. So easy to watch video and follow along with the exercises. Now it AirPlay does work but it’s wonky, requires another device to stream and just not as simple. The most frustrating part is that in the big push by LinkedIn to migrate they never warn you there is not an AppleTV app and you will lose the ability to use the Lynda app after migration. LinkedIn bring back an AppleTV app please!

The right way to learn concepts online is to film instructors in a classroom setting, using a whiteboard so that viewers have an easier time taking notes on what’s important, and extensive learning by doing. The way the videos are presented here, you can tell that they were not filmed live (bad), clearly are scripted (worse), and don’t let you reach out to the instructor if a concept isn’t clicking (worse still). You’re better off spending thousands at a community college (best case scenario) if you expect to retain even a shred of what this platform offers. But it’s clear the developers are unwilling to make the investments needed to actually this make this work, especially for people who learn differently. Shame on them. Avoid.

The content is not exhaustive if you’re knowledge-hungry technologist looking for a single education vendor, but it does have courses that you won’t find on Safaribooksonline. As for the app, itself, it needs more love from its developers. Content will randomly fail to load when switching between video clips in a course and requires restarting the app completely. The UI has some glitches like the play/pause button disappears if you enable closed captioning, bookmarks sometimes come undone and the course/video interface doesn’t work in landscape mode. The app has limited organization capabilities to keep all courses that you are interested in organized. Something that the app has gotten right: play speed settings actually stick between videos and sessions. Other ideas for this app: - A “what’s new” section that isn’t just rando suggestions in a feed. - “What’s my progress across all courses I’m viewing” section. - YouTube-styled quick forward and rewind with taps to the right/left of video. - Notes-taking area.

Though the price is better for this version, I dislike various aspects : I’m unhappy with the interface overall. It’s clunky and looks more like it did in its early days. Really quite poor compared to the direction of modern learning platforms. Also: -that I can’t automatically play the next video in the sequence - I can’t remove a class from my history (that I simply looked at and have no intention on finishing) - I’d like to review my history with sort options such amount of time remaining, subject, name, or time (recent, etc.) -under completed, what’s the point in the “share to LinkedIn” when that platform doesn’t show courses that you have taken and are sharing? - it’s been more than a year and still no AppleTV version? And most annoying is that when I agreed to having my Renewal in July be as LinkedIn Learning (so I have paid the higher priced Lynda program through July) I was forced to used this app and I am unable to use the better, feature-rich, Apple TV enabled version! I’m beguto feel that the savings aren’t worth it.

Never did I see that the subscription cost was all at once. That was a $300 coat after the trial period. One email warned me of it. So happens to occur at a time when I was super busy with three jobs and military training. Somehow I didn’t see that ONE email warning me $300 COST IS HITTING YOU SOON! Also, it wasn’t explicitly clear that this was going to happen when I signed up for the trial. I complained and some nice people at LinkedIn said it was in Apple’s hands now and they couldn’t refund me. Okay, that’s fair I guess. But to have as their default position a YEARLY subscription instead of a monthly one is dishonest. There are other apps I subscribe to that offer monthly ones. This was shady marketing at worst, and a lack of caring about the customer at best. Either way, I’ve lost trust in the company.

The content of the app is great, but the on screen video navigation buttons are not well thought through and difficult to see. The Play, fast forward, and skip buttons are all solid white. When you are viewing content that also has a white background (which is most videos), you cannot see these buttons because they are the same color. This issue can be easily remedied by adding a drop shadow or colored outline to the navigation buttons or adding the pause, fast forward, or skip buttons to the bottom of the video.

Pointless in app notifications drop down from the top and hide the navigation bar, preventing you from navigating backwards, until you manually dismiss it. This happens every time save you save a video or course. No keyboard support for playback controls? Not having a quick, single step way to pause a video when trying to think and learn is very frustrating. The course view with the video at top has a tendency to get stuck and not shrink upward, preventing the course overview or contents from scrolling into view. To fix that, it seems I have to either rotate my screen to portrait and back, or dismiss the video, returning back to the Home/course list view. That’s also cumbersome, because you have to first dismiss whatever notification may be left there waiting for you to dismiss, tap the video to show the controls, then tap the small downward chevron to collapse the video. Just support the native video player! Another app swallowed by Microsoft’s cross platform development strategy, abandoning more native platform functionality.

The LinkedIn app for iOS is outdated. This app has basically functioned and looked the same for as long as i can remember. It seems like more of a web wrapper than a native app experience itself, which is unacceptable in 2022, especially if you’re Microsoft/linkedin. Beyond that, the iPad experience in particular is just plain bad, with it just basically functioning as an unoptimized iPhone port— again, not really acceptable when iPad has become a laptop replacement for many of us. Hopefully, there will be a solid update coming in the future.

I don't know what has happened in the last 6 months but this app has become almost unusable. I have been using LinkedIn Learning for almost 2 years. I love it. I never had an issue with it until recently. The videos are slow to load if at all. In the middle of a lesson the app will just crash. This is very frustrating because my employer has linked a lot of our mandatory continuation training in LinkedIn Learning so I don't have a choice but to struggle with this app. It's also very disappointing as the learning content is unmatched and I was so happy before all of these problems started.

The Lynda app was great, but library card holders can no longer use it. We are now being redirected to the LinkedIn Learning app, which is, in short, terrible. Library card users have a separate login system that does not remember our credentials and does not deliver us a normal native mobile application experience. Instead, we are directed to a web browser inside of the application with LinkedIn Learning content. This creates an awful user experience. None of the old functionality from the Lynda app (e.g. offline course access, Chromecast, etc.) is available anymore. Please provide a fix soon.

I’ve been a Lynda customer for a very long time and just recently did the upgrade to LinkedIn learning. While the content is great and the app is okay, there is one big flaw for me: The app cannot be used in horizontal orientation on the iPad. I am often using my iPad in horizontal orientation in addition to a smart folio keyboard, and the app becomes useless unless I undo this entire configuration. The vertical orientation doesn’t make sense and makes it so you HAVE to hold the iPad when you’re watching content on here. If LinkedIn made this app work in the horizontal orientation, I’d likely upgrade this to five stars. Right now, its almost useless to me.

I used Lynda’s Web interface and iOS app for a long time. It’s really sad that after all this time, this app still doesn’t compare to the refinement of the Lynda app. 1) The Chrimecast support doesn’t seem to exist anymore. I had used the cast feature with the Learning app before, but it’s no longer present. 2) When the Chromecast support was present, it had a major flaw. If during playback, my iOS device screen was locked, the playing would stop after the video already in progress ended. This required either keeping the phone awake, or having to repeatedly unlock to proceed to next video. 3) The design of Collections or the management UI is flawed / primitive. Items cannot be moved to another collection or moved up/down in the current collection. You can add the same item to the same collection multiple times unintentionally and end up with duplicates. Just to name a few. Please consider going back to the Lynda app and learning from their design/implementation.

I use this daily as it is provided by work. The content for my roles as a system administrator, solutions architect, and cloud engineer is ok but could have more advanced topics. Learning has mostly entry level stuff and some intermediate stuff. One important thing is that it is very difficult to use on mobile. When videos are playing, the controls are white and usually impossible to see unless on a bery dark slide. They should really put a gradient behind the buttons for visibility.

I’ve looked everywhere to see if there is an option for dark mode on the LinkedIn Learning app that might fix this and I could not find anything. My biggest complaint is that the video playback UI is completely white so when viewing training that has a predominantly white background color, the video UI is basically invisible. It’s so infuriating to accidentally skip to the next video in the series because the button was invisible. Please fix the video player UI. I’ve spent a lot of time digging through settings trying to see if there is already a solution to this, but to no avail.

First, the login process through my library is ridiculous, and includes tapping a "Continue" button approximately 48 times so that it can verify my card.... Again. I was logged in yesterday, but yeah, my library card is probably expired today. Then, once you're in, it's just a safari container for the website, as evidenced by the "Open in App" banner that persists on every. single. page. I really miss Lynda's simplicity, the ability to download courses for offline viewing, the UI staying out of the way of the video content, and probably a few other things I haven't noticed yet. The content is the same as far as I can tell, so that's fantastic, but the app leaves a LOT to be desired.

It wasn’t clear if I was watching a 15 minute course or a 15 minute pitch for a bigger course. It wasn’t clear if I had accidentally started a 24-hour trial of a course or not. And I shouldn’t even be put in the position of thinking I accidentally started a 24-hour trial when I don’t have time in the next 24 hours. The app crashed repeatedly when I turned my phone from landscape to portrait. I expected more from LinkedIn than this below-average experience. Plus, there are no pricing tiers and their single fixed price is too high for me.

Hi This is Behrooz from Iran, your app is actually five star but pardon me because I am heart broken and I gave you 1 star as I am ban of using the premium app in This country, why should I? What’s my fault? And why your company for the sake of human being not complaining to your government rule of banning me! Who is your God? I am a human being and I have Excel International Skills and the whole world is my home and every one under the blue sky is my family, I love all the human beings and I see them all in the same way without prejudge and I judge people through their actions not their words or appearance or nationality or skin color or their language So why should you?!How you judged me?! I am gonna be with help of God holly person soon I passed the hope door 6 else doors remained and as my lord Jesus the messiah of God asked us,so I entered in to the Kingdom of god So Why should I ban from being premium member? So why shouldn’t you that are my family don’t see me the same as others? Why must be this discriminations and ignorance be in the world and you as scientist accept them!? I have Devine knowledge and I am gifted by knowing the secrets of the kingdom of god and I am gifted by seeing everything certainly through god’s light and I know the problem of the whole world is Ignorance. It is said in the kingdom of god: “Dawn will begin Sun will Rise Sun will glow light throughout the whole sky Ignorance rulings to the nations, Which the best human will Comes Out to save them all.” So don’t you want to help your savior and Fight with the Ignorance?! The Angels told me: “Common sense with you because no one will obey you willingly without common sense” So I ask you please go and talk them with common sense and clearly and with simple words and persuade them to let you allow me to use the premium version of LinkedIn app. Thanks in advance. b 🙏❤️😊

Lynda has an Apple TV app...

What happened? has linkedin shut down the access for lynda.com? Doing that will be the dumbest decision linkedin will ever make. I am considering quiting LinkedIn over this. At the very least I plan on complaining about on every social media site I have access to. please tell me this was an oversight and you are going to fix it.

Worst UI and UX. Not intuitive at all and no clear answer for how you buy a course.

Using old software. Not industry standard. Not worth the money

Where’s the dark mode?? We’re in 2024 this is ridiculous.

I went for the free trial and they charged me right away!

I am using library credential to access, and the app consistently logs me out if I dont use the app for a day. Very annoying specially that I have to enter the long library URL every time I want to log in. Please fix this!

I was forced to migrate to this app from Lynda. The layout is brutal and there’s no landscape mode for iPads. What were they thinking?

I am unable to login with my library card credentials from Ontario. Could you please have a look and resolve this?

I’d love the platform and been using it for years. On a laptop it’s really easy to use and navigate. However on an iPad it’s so hard to click on the play/ pause button. Every time I’ll be clicking on the button and nothing happens, where the play button would appear and disappear again. The same thing applies to the playtime bar, where the dot is so hard to drag. I’m sure they need some tweaking on the interface interaction

…to the point it becomes unreadable, making the whole app pretty much useless. The same text looks perfectly formatted in a browser. I guess I’ll just delete the app as being useless.

Terrible interface.

The ability to view learning content offline seems to be missing.

App is busted… does not allow me to sign in and freezes on blank screen

Participation trophy: very crapy content

This app keep the same UI/UX from silver age and still continue nowadays. My eyes cannot adapt when I watch at night. Plz update it!

What a pathetic app from the big company. Can not even log in in 5 tries…

Have to click twice to pause a video. First click to show the playback button middle of screen, and second click to actually pause. And if the video playback is bright in colour you cannot see the playback button. Can be frustrating.

Can not see media control while playing video if video has white background or presentation is in white as Color of the media control is also white.

Nice update not. App is still broken. Will not authenticate after uploading new version! Now it keeps telling me I am signed out when I am not. Seriously fix this app!!!!

White video player control is unseeable in video with white background like whiteboard.

No google sign-in option for login. Please fix it.

Average app. Most frustrating thing is that playback controls don’t have a dark outline or drop shadows so they are pretty much invisible on a white background and if you have ever seen lecture slides, well, surprise, surprise, most instructors love to use white backgrounds. App is pretty janky when trying to delete saved courses or remove a course from watch history. These issues are not so bad. Also no note-taking feature like in the website, which is pretty strange.

Why those green checked marker doesn’t appear you watched three four times already? Please fix it for a poor OCD guy.

I love the app, but I can’t cast it on tv using chromecast.

You need have one ☝️ LinkedIn why do you have LinkedIn Learning? I can’t get into This app

I’d love to take the audio-only version through my commute, but an “oops, something went wrong” keeps showing up. Also, there seems to be no way to download the “audio only” version. And finally, when shall we expect an Apple car play version? I’d love to learn while commuting and not have to always resort to Podcasts. Time to challenge the Podcast world of LinkedIn Learning..

The sound often stops playing in the middle of tutorials. It’s very frustrating. UI is also not convenient.

The app initially worked fine, but now it won’t sync to my LinkedIn profile at all. It won’t even recognize my email address. When I try to load the app I get into a loop: enter my email, it doesn’t log in, it checks I’m a human, then prompts me for my email again.

The new auth flow doesn’t work. Forced to use the web version instead.

When using an iPad through wifi the video is too blurry to make out any words. The app has the ability to download courses to the device, but when I do that each individual video is only saved for the first 5 seconds to a minute before it cuts off and the timer runs on a frozen screen. This has caused me to have to only use my computer to watch which is annoying when trying to learn software on the same screen! Great courses but USELESS APP compared to the website!!!

I have an older iPad and I keep getting a recurring pop up to upgrade LinkedIn app. Extremely frustrating. They must have a bunch of nitwits running this company. Never had any issues with Lynda.com

- audio and video frame stops midway; but the video time still continues and CC captioning still continues; (watching on 1.5x in case it’s relevant to debugging the issue) - pressing 10s forward changes video speed from 1.5x to 1.0x. Clicking pause, then play puts the speed back to the configured 1.5x

Every time I open the app I’m prompted to login however it says the email I enter is not associated with an account. This is not true as I am able to log in on my computer but this app does not work for me.

Couldn’t have anything to do with paid reviews…especially when I frequently experience crashes when attempting to open certain learning paths I’m on. (It seems random - not all courses cause crashes.) I’ve uninstalled, rebooted, reinstalled. Same thing. Certain courses freeze the app, requiring a force close. This tells me it’s not my hardware or OS, it’s the app. But it has 4.8 stars.

I can access learning with my library card on my laptop but mobile doesn't work

Why am I unable to log in to my account? I have an account linked to my institution (UBC), but every time I try to log in, the web would say that the link is Stale. Literally EVERY TIME. Even when I try to log in on web, and got directed to the app… Please do something about this.

I am able to log in on google chrome. Bue when I log in on this app, it asks a valid email. I do not understand….I use the exact same email for hundreds times. Absolutely no idea why it keeps asking a valid email.

My iPhone volume always decreases automatically on it’s own after 30 sec and I can’t hear my offline course that I downloaded. When I try to raise it it automatically turns it down again to no volume. I don’t experience this on my YouTube music app with offfline content. It’s a critical bug on OS 15.4.1 on iPhone 13 mini.

It’s sad that the notebook available on a web browser is not available in the app