SmartLife- Smart Living Customer Service

SmartLife- Smart Living Positive Reviews

App has worked very well!! Couldn’t ask for a better automation app for free!!This app dev has squeezed the most use with minimal bugs or issues out of the open source software it’s based on. My use over a years + time span has been nothing but fantastic. I also have extensive use with two other apps based on the same open source software and while they have had minimal bugs or other issues as with this app they didn’t quite have the same expanse of use. This goes for shear range of devices that could be controlled, not to mention how many different ways/signal types could be used to control devices, but also the main use I enjoy is the breadth of color I have to select from with the color changing light. Lighting is my largest use for this app next to power consumption monitoring devices and I have only one complaint about the lighting. I would love a feature that allows my color change lights to change colors in conjunction with the music I have playing with just a couple basic hue settings to keep the color in one area of the color wheel, so in one song I’m not getting every single color available at a strobe lights pace because that just is not pleasant. In synopsis, this is a fantastic automation app that takes advantage WiFi, Bluetooth and WiFi signal variations all while charging not a cent..WhiteDevil167Version: 3.11.0

Almost PerfectThe app appears to have many uses for multiple different appliances, and I just use it for the lighting and lightbulbs. Awhile ago, I bought 2 WiFi smart bulbs that had a strong LED, and the color options were not as bright. Later, I found another 2 pack of very similar bulbs (still WiFi smart bulbs) that were cheaper, it’s natural color was much warmer and not as white, and the colors on these ones were instead brighter. With the first set of bulbs, I set two timers: one to turn my bulb off in the morning (7:15) and one to turn them off at night (12:30) (I set them so I didn’t forget to turn them off after I left the house/went to sleep). Once the new bulbs arrived, I replaced the first ones with those, and when I checked the schedule section on the app, both of those schedules were gone. I thought it was fine and I could just replace the schedules again, but I decided to leave it for the time being. Eventually I noticed that even though it didn’t show it in the schedule, the same actions for my lights were still happening. My problem is that I can’t find a way to reset all of my schedules so that my lights stop turning off. So, if I were to suggest something to the developers, it would be to add some sort of function that would allow the user to reset all schedules that were ever connected to the device, if that is possible. Of course, other than that, the app is fantastic for the bulb and besides that once problem is very easy to operate and use, and having it connected to Siri is nice..Kaitybird03Version: 3.9.1

Works great!Smooth system with great extended coverage as it seems all devices link! If something ever fails, just redo it like it was new without changing the name, and it will reconnect in an instant. I use all the features including several groups, timers, all of the settings offered on the light bulbs, and others. If power goes out temporarily, in a few minutes your devices will automatically be back on line w/o any input from you! I like the energy monitoring switches in various brands that work with this system and they all work very well! Of the colored light bulbs, I have found that the ones that are a dollar or two more than the cheapest will mimic the really expensive colored bulbs! Remember to get WiFi extenders or similar when you add lots of devices so that everything runs smoothly! When I add an extender, every device seems to be much quicker and no bobbles! Last note I will mention is that in 99% of any failures is your WiFi not this program! However, remember to reinstall any device that is not working per instructions that came with the device! BTW, I have around 35 bulbs and switches on this system and about 60 other devices and they all work fine because of an upgraded router designed to handle many devices as well as three extenders!.TaxswizVersion: 2.9.7

No settings via Alexa for Warm White light!I was very excited about my recent smart bulb purchases when it arrived, I ripped the box open and place the bulbs in my lamps. To my surprise, it was a breeze to set up. However, when trying to control the colors, there are no options for cool white, warm white, soft white etc. This makes for a place lit up like a scene from girl interrupted. It’s a very uninviting, super cold white even when the sliders are turned to “warm” and “bright”. My goal is to use this with Alexa but when asking her to “turn living room to soft white”, she simply responds with “this command is not supported for this device”. I thought it may be an issue with the bulbs, but it’s the software’s lack of ability to adjust the actual hue of the white setting in a white color wheel design, instead of sliders, and link that to the skills of Alexa so she knows what to trigger. I think there should be an urgent update to where you can request a cool white, daylight, warm white, soft white etc to make this a worthwhile experience. Also, there’s no way to setup a scene to where you can link a group, decide the colors and name it as a scene to be triggered by Alexa. Overall, if you only need this without a voice controlled device (Alexa, google home, etc), I’m sure this will be fine for you. But anyone needing an actual comfortable, inviting and warm white light, this app isn’t going to work for you until they make the necessary changes to the different programmed white settings that are triggers by Alexa, etc..ViolanationVersion: 2.9.0

Usually a Great App - Half the Features Haven’t Been WorkingAPRIL 2023 - FIXED!! Thank you for finally fixing the options issues! Hopefully it stays this way. The app seems to be functioning perfectly fine now. (I’ll update if / when there is a fix!) Normally the app is great and everything works perfectly fine. It’s been that way for just over a year since I got the sunrise alarm clock (“Smart White Noise Machine”). For the last couple weeks, though, half of the customizable options haven’t been working. When I tap on the color options, half of them are fine, the other half go to an “error” screen and say to “reload” but reloading doesn’t do anything. I did all the normal trouble-shooting: Force-closed the app and reopened. Turned off my phone and turned it back on. Deleted the app completed and re-downloaded. Unplugged the alarm clock and plugged it back in (it’s the app that’s not working, not the clock, but why not, just to hit all the bases). Nothing has worked. There have been multiple updates on the App Store that I’ve installed but still nothing fixes it. Hopefully it will be fixed soon, I will update my review when it is..TheREALHeyMahVersion: 5.0.2

What happenedFirst the app work as expected although pairing some of my plugs was difficult and time wasting. After a couple months the APP got stuck and would not open. After a few days I removed it. In the APP store I found an app that looking identical but it’s name was ‘Smart Life+. I installed it. It work just like this app and the only noticeable different was the main splash screen was a larger tree of devices, etc. Today, not this new version (so I thought) is not in the APP and maybe that explains why the APP would not open. So, now for the third time I have to pair all my plugs and recreate scenes or activities, whatever. Alexa seems to be working as usual. So. I don’t understand how the Smart Life+ app was working in the background. Now I’ve installed this Smart Life app and there must not be a data storage for these apps. I need to pair everything again, recreate scenes and get Alexa to detect my plugs. This is such a mess with duplicate in my Alexa APP for every time I’ve had to start all over again. Crawling on the floor, moving my bed to get to plugs behind it. So tired and even more confused. Developer, Help! What happened to this APP? Where did the + version go?.Wizard 91919Version: 3.12.7

Smart Water/Hose TimerI use this app to control multiple smart water / hose timers so that we can water our plants and lawn at our little weekend place. The app is “serviceable” but glitchy and suboptimal. Most notably, the on/off timer is often unreliable, meaning that (1) I don’t feel comfortable with *scheduling* waterings, and (2) I must this manually turn the water off and on with the app and use a timer on my phone. The timer is also glitchy in that it doesn’t correctly display the amount of time that is left. For instance, it will show that 10 minutes is left constantly until the timer “should” run out. Again, I work around that by using the timer on my phone. Also, the app sometimes has trouble connecting with the devices, such that I need to press the on/off button multiple times. This is another reason why I don’t feel comfortable scheduling waterings. Another glitch is that the app has a feature that theoretically desists waterings under certain weather conditions. The problem is that the app tracks weather conditions where your *phone* is rather than where the devices are. So, if you’re on vacation or won’t be at the house where the devices are installed, that feature could be unreliable or worthless..TuBob ShakurVersion: 5.3.0

Works Flawlessly… for meI’ve read the recent reviews and I’m puzzled at all of the low review ratings. My home has ethernet connections at the corner rooms of the house. This allowed me to connect a wifi mesh system and allows me to control so many devices around the house for exterior and interior lights, garage, sprinkler system and all of the pool equipment. It’s all automated with rules around weather and time scheduled. I will admit, the only way I’ve been able to work around the Tap To Run in the Apple Watch app, is to set add those to the Siri Short cuts. If my phone is too far for the Smart Home app, I just use “Hey Siri” and run that shortcut. I did try to install the same devices at a friend’s home but we quickly realized that his wifi signal was not steady where the devices were located. This caused a lot of the issues I see in the reviews about connectivity. I would recommend that you first set up ethernet cabling at the edges of your home, buy a mesh wifi system and cross your fingers and give it another shot. In short I’m very happy and so is the rest of the family..TX BobcatVersion: 5.8.2

HIGHLY Recommend! I love this alarm clock!I have never been a morning person. I have struggled my whole life with waking up on time and getting out of bed. This alarm clock has literally changed my life. I set my alarm to start turning the light on 25 minutes before the sound will go off to wake me up. I have woken up to just the light so many time before the sound even goes off, and it is such a better, more relaxing way to wake up in the morning! I have also noticed that I wake up feeling less groggy and have more energy throughout the day because I’m not oversleeping. I would HIGHLY recommend this alarm clock to anyone who struggles with waking up in the mornings, or anyone who just wants to wake up and feel more refreshed, less groggy during the day, and just overall relaxed in the mornings! The app is pretty easy to use, my only suggestion would be to add more wake up sound options. I usually listen to “River Sounds” or “Ocean Sounds”, but like a light “Rain Sound” would be cool or something :). My overall satisfaction though is still a 10/10!!.TMB0211Version: 3.10.1

A long time user’s reviewI wasn’t going to write a review on this, since I’ve been using it for so long, but after a recent update and request to beta test, I thought I would read some reviews to see what’s up. This app has worked flawlessly for me for so many years (4+yrs) on close to 15 devices, doing everything you would expect. It was relatively easy to figure out and super easy to use. I read some of these comments, and I’m baffled at how people function in life. It’s odd to see the flaky ones where people use their rating as a weapon and people actually said they gave 5 stars but made it 1 when something didn’t go their way, then when fixed they were like yayy you get your 5 stars again..... What??? I see these same types of keyboard hero’s on the other review sites..so ridiculous! Some reviews are mad at this app because they cant figure out the cheap device they bought, not realizing that this app is just the platform on which other companies hardware works. It’s like watching people buy cheap appliances and being mad at the electric company because their gadget doesn’t work! Bottom line...this is decent app that provides the platform to control multiple devices, they do a pretty decent job of trying to accommodate every smart hardware, they seem to get blamed for the manufacturers and programmers of the hardware but I guess that goes with the territory!.Whocares009Version: 3.32.7

Not dependable.I have two of their interior motion-sensing security camera’s with night vision installed in my small home for a little over a year now. First the good stuff, the camera’s give very clear video. Even the night vision video is clear. The camera’s are great. The big problem is lack of dependability. In the beginning I received sounds on my iPhone 7 Plus and my iPad Pro if motion was picked up by either of the security camera’s. Then I could open the camera app on my iPhone and watch whoever had entered my home. (The housekeeper usually). #1. Now the camera’s no longer send motion-sensor alerts. #2. Neither of the camera’s any longer transmit dependably. Even when I am inside my small home and open the app on my iPhone or iPad to view my camera’s. One time the camera’s will connect, but another time they won’t connect. Or, one of the camera’s will connect. But the second camera will not connect. This has become a big problem lately. Broadcast strength of my 2.4 WiFi is 98%. Neither camera is further than 20’ away from it. This is not right..Alpha root!Version: 3.17.8

Small glitch (or unannounced feature?) in ScheduleI’m using the to control a Durablow micro-voltage fireplace thermostat. Works very well for manual control. Also has a day-by-day/hour-by-hour schedule for a week. Problem is, if the device is following the schedule and you enter a manual temp change, the manually set temp, or any manual change you make to it then becomes a “Hold Temp” that overrides the schedule from then on. The only way I can find to get the device to resume the preset schedule is to go into the schedule, select the then current hour, delete that hour’s setting and reset the desired schedule temp. The is no “End Hold” function that I can find. Not even resetting manually to the schedule temp of the current hour will put the device back in the schedule. You must delete and reset the current hour’s temp to get the device on schedule. And if you then manually set a temp, it becomes a new “Hold Temp”. There are good and bad points to this, but nowhere do I find it explained in the instructions..WillythepVersion: 5.6.0

Not a Smart Life with this app any moreRevised review on October 31, 2023 Volcano Technology Limited responded to my complaint and explained why the app is not working on my Apple Watch after a certain period of time. The explanation was “ For security reasons, the App will expire after 45 days of login.” I was not aware of this “ feature”, now knowing it I can log out then back in the app and problem solved. Otherwise the app works well for me controlling lights automatically, with custom programs or with Siri. I revised my rating, and based on my experience I do recommend the smart Smart Life app. Old review Lately this app is not working on my watch. It constantly wants me to log in to the app on the phone. But to do this, I have to delete the app from the phone, reinstall and log in. Please fix, it’s getting very annoying. Thanks. It’s been several months that I wrote the above review hoping that the app developers would check the problem out but nothing. I get on my watch every time “Add a device in your I phone Smart life app” and “Add a Tap-to -Run scene in your iPhone Smart Life app”. Not sure why this can not be fixed, worked fine before for years. Either an Apple update or a Smart Life update nixed it. Tired of logging out and then logging back in to have the app work for a few days..Tom in PitsburghVersion: 5.7.0

Some work better than othersI purchased two light/fan fixture controls because the outside plug was so easy to install in the app and works instantly when I use Alexa. Not the case with the fan fixture control. It would not connect to my WiFi and all research online suggested I split my WiFi between 5 and 2.4. I find it ridiculous I would need to change my WiFi when other products connect with no issue. However, I used my iPad for the set up and it worked. I don’t believe my iPad is on 2.4 but I’m happy it works. The unit is great as I can control the fan speed ( up to three) and the on/ off of the attached lights. All this by the app or by my voice ( the whole reason I bought this device). I would prefer if there is a dimming capability in the app and by voice command. Maybe an update can make this occur. I will continue to buy Smart Life type products. They work great and without a hub. 5 stars for product but 3 stars for set up. If a dimmer capability is added I can see making this a 5 star product..Shaffers4Version: 3.19.3

Too much in appI downloaded the app because I bought a robot vacuum that uses it. For me as well it took 4 tries, through no issue on my end, before the vacuum was paired. Before talking about the app robot vac features, I dislike apps that have things you don’t need … such as this one has! I ONLY will use it for the vacuum so I don’t need to have available this other slew of device types that up space for no reason. There should be a way that you can have/start with ONLY the desired device and only if you wish add other slew of categories. Back to the app robot vac features, and I might edit this part with more uses, there seem to be features in the app that don’t work or can’t be used. Rooms and scenes for example. Also the directions button in manual setting in the app is quite delayed or doesn’t work well. It’s something that seems to work better in the vacuum’s remote control which thus, hopefully I plan to use more than the app… unless wifi is mandatory for remote control as well..LiliUserVersion: 6.4.3

Smart Life Garage Door OpenerApp and Device work great! Tried from great distances (verified by Nest cam) and works every time! My “minor” issue is with the app! I have an iPhone 13Pro, to close the app window I usually swipe up… the app’s “open/close” button sits center, bottom on the page! When I swipe up to close the page I will inadvertently hit that button with my finger causing the garage to go active; and I’ve been surprised to find the door open and not closed. Finally figured out what I was doing. That button really should be located elsewhere. Probably not possible but would like the ability to set the time the app is actively illustrating the garage door moving up or down. My garage door takes 12 seconds up and 12 seconds down. The app up indicator stays active for about 20 seconds. Not a big issue but would prefer a more realistic time. On the plus side the app is clean and simple and does exactly what I expected! Great price!.2L3Version: 4.0.0

Works great, easy to use with great functionI have no less than 4 apps and a hub to run various WiFi devices. This works great, after you get the trick of turning the lights off and on several times, setup is a breeze and unplugging and power outages are not problematic as with other devices in loosing connectivity when power comes back on. The light controls are amazing and amazing with Alexa also. The trick is that the color on the app does not always match the light. If you think of it as a suggestion of color rather than the actual color. It is not the app, rather the color bulbs as I have three bulbs, all configured the same, will look different. It’s easy to match color and brightness to be the same. The schedule is easy to create and is very convenient. I will say I spent the least amount of using this product in setup, and I have had the best results..Upset growerVersion: 2.9.15

Fantastic RemoteI am very, very pleased with this app and the supported devices I have. After using the OMOTON outdoor dual plugs (Smart Wi-Fi plug IP44) for floods, I purchased the wall switches (OMOTON Smart Wall light switch). Slight hiccup on the wiring but fixed that and works perfectly. I can be across country or in my bedroom and control all the lights I have associated with these devices with this app. Love it and it automatically updates the firmware in the devices. So far cannot say enough good things about this app, super easy to use, rename devices, find (discover), etc. I have not been paid or compensated in any way, just a real life consumer that likes when things just work. I set up outdoor lights to come on at dusk and off at dawn, and worked just like it is supposed to work. I have not as yet set it up with Alexa to control, but may get around to it this weekend. Highly recommend..T prosVersion: 3.4.0

Overall great but has some kinks to work outOverall I love using this app. Have the lighting in several rooms in my house fully controlled by the app and once everyrhing is connected its super easy and can even be controlled remotely which I have found some fun ways to take advantage of ;) The pairing process for light bulbs seems overly complicated. For example two of my roomates lost their patience and opted out of using the app alltogether. Its a little annoying but is easy enough if you actually just sit down and do it. I also have some candelabra bulbs that will only pair if Im right next to the wifi router which is annoying but also, easy enough. Apart from that I wish the feature to create preset lighting combinations was more robust. Currently you are only able to create presets with white light. You cant create fun or moody preset lighting combos with colored light, which is a bummer. I dont understand why it's like that..RileyhookerVersion: 3.23.5

Easy to use - easy set upI have the exterior motion surveillance cameras. The set up and use was easy. Now that I have had them for about five months I would like to see two changes in the software: 1. I would like to be able to see all three cameras simultaneously one one main screen, and not just one at a time. 2. When a motion alert occurs a still photo is taken and a recording of the movement is made. In order to see the video of the movement you must scroll through all of the videos made during the day and find the time stamp that corresponds to the time on the still photo. It would be preferable that finding the recorded video would be easier. It would also be nice to set up viewing and use on a computer and not just phone and tablet. Those are the only reasons I gave it four stars and not five..AuntieJayVersion: 3.13.1

ImpressedReplaced high end devices with devices that work with Smart Life. I fist purchased 2 light socket devices for just a on at dusk, off at sunrise, but since purchasing these, and seeing the continuous improvements and adding features, I have slowly replaced all of my devices. I’m not sure about the review on here that says Wem0 is better, it’s not, not at all. My only reluctance was that (obviously) I’m on apple, and my other devices worked with HomeKit. After installing my latest devices, I noticed scenes now works with Siri! Awesome new feature. It took me a few tries to realize I had to say “yes” after voice prompts to Siri. It would be nice to skip that step, but in no way a deal breaker. Keep up the improvements, but for now, you already score higher with me than 2 big name brands. Smart Life, for life for me..Fire12344321Version: 3.7.0

Works great, lots of features, minor flawsI am new to smart devices so I'm not sure what to expect from a smart device control app. But this one seems to do everything I need it to do. It walks you through basic set up of each device, which is especially important to a newbie like me. As others have noted, your Wi-Fi network name must match whatever your device's network is. It will scan for devices on your Wi-Fi network and can even tell you how strong your wifi signal is. Not sure if it needs Bluetooth on during device detection, but I activated mine just to be on the safe side. It recognized & controls all of my Maxico outlets & allows me to group them by room, task, etc. You can share control with others too. You can also program your device to perform tasks when certain events occur e.g. time, sunrise/sunset, humidity, etc. Only minor issues I noted were... 1) it didn't recognize any of my outlets from the main device scanning page. I had to move to the smart outlets page and rescan for it to find each outlet. 2) English language message errors e.g. "Successed" rather than "Succeeded". Note: the App Store has a similar app called JINVOO. It is essentially an older version of Smart Life. I recommend that you do not use JINVOO as it may not recognize the latest devices like Alexa. Stick with this one, it's newer/better..SklaszkyVersion: 2.9.17

Household fully remote.I had suffered a severe back injury. The injury left me unable to walk. Placed me pretty much into a wheel chair. I have installed all remote light and receptacles in my house remote ones. The lights and receptacles are controlled for my cell phone and from Alexa home system. Also the climate control for the house is also controlled from the cell phone and Alexa. One regret that I have had I wished I had done the sooner to my home updating it to remote control. One does not know how difficult it can be sitting in the wheelchair trying to turn on a light or open the garage door for a salt delivery to the water softener. The system for the house is very dependable and can be done a little at a time or a lot at a time to convert the house. Sincerely yours Garry are Blaskie..Turn_BurnVersion: 3.26.0

Great product!With the switch from incandescent to LED light bulbs our old dimmer was unable to turn the lights down without initiating a flickering that was so annoying we had to keep the lights on full bright or turn them all the way off. We tried different brands of light bulbs (more expensive ones), to no avail. When we noticed the old switch had started arching because the contacts on the dimmer were wearing out, we decided to upgrade. The installation instructions that came with the smart life switch were easy to understand and I was able to install and connect it to our WiFi without any trouble, myself. When we first turned it on the flicker returned but we soon discovered the ability to change dimmer modes with the smart life app which solved the problem completely. We were so happy with our smart life switch, I convinced my mother to order one which I installed for her. Funny side note: while I was at my mother’s house doing her demonstration and showing her how to navigate the app by showing her how on my phone, I slid the dimmer up and down and because I was connected to my mothers WiFi, I startled my wife who was at home and witnessed the unexplained brightening and dimming..Toddjensen7Version: 3.22.0

The device is great, the app ... hmmTo the developer, please consider ordering the schedule table by time. It is extremely painful to look and work at the schedule of the plug when the times are not in order . I have a plug that I want to start through out the day for 20 minutes every hour, that means I will have 24 entries turning on and 24!turning off. They should show chronological fashion, but instead they ar in some odd order (probably by creation time) Or, you should allow for editing the list if auto order is too hard, so one can move the entries around and preserve the order the user chose to arrange. You should also allow to copy an entry within the schedule (copy/paste) You should also allow to take a device whole schedule and allow for duplicate/clone to another device. These are just the features for the scheduler, that I think would benefit the end user as well as your apps rating, as well as boosting your sales. What makes a device great is the app that has the best and most utilitarian features. Anything that imposes time wasting easily can be overcome by a competitor (would you not agree?) I am rating the app, not the device. Thank you if you are listening..Shija03Version: 3.10.1

Love These LightsSetup of the 4 lights that were purchased was relatively easy once my WiFi was set to operate at 2.5 GHz. In order to get my dual band modem to operate at 2.5 GHz, I had to call my service provider for them to configure my modem to operate at this lower frequency as well. For a 60+ couch potato like myself, I’m so happy that I don’t have to get up to turn the lights on and off, that I can automate when to turn them on and off and that I can control whatever light color I chose from the comfort of my couch. For those who have an iPhone and have used others Apps, the App that controls these lights is pretty standard and loaded with features. I installed these lights today and I’m keeping my fingers crossed that they continue to function as well as they’ve functioned today. Two thumbs up!!.Chem_ProfVersion: 3.11.7

Works great & there’s an iwatch versionI really appreciate this app because there’s a version on my watch so I can use my smart bulb without touching my phone. I had a different version smart bulb And for some reason that app was removed from the App Store. I didn’t realize it and I thought I just had to reinstall it to get it to connect correctly and now that smart bulb is stuck on the setting it’s on. At least it still works if I turn it on and off manually, but my point is that I appreciate this app is still here years later. And I’m shocked and delighted the bulb I use with it is still going strong even though I’m pretty sure I purchased it in 2019 or 2020. It’s the last week in august 2025 today..Meow4BVersion: 6.9.6

Massive potential security risksI see massive potential security risks for this app. Say someone at the company or someone they sell your data to finds out you use the app to open your house. Sharing of location would allow them to know where your house is and there could be a trigger designed in so the company can tell your app to open your home. How does the company assure your safety? Also I learned you don’t need to be on wifi to use the app. I can use it on cellular data only. That means someone who cracks phone could open your home from anywhere. It would be good to be able to make the app work on wifi only and not cellular. That way, the user could choose to be exclusively at home for the app to work. These are just a couple of the security risks I can think of. It would be way too much to write it all out..ShoobyYatraVersion: 3.38.2

Surprisingly competent app and hardwareI’ve owned and used 3 generic Wish smart plugs with this app for over 3-4 years now and I am impressed with how well they are still operating and how the app remains stable and frequently shows effort and support with updating it. I like the overall experience of the home life app and of course their controlling abilities on my cheapo (sub 20$ in 2018) Wish sourced 3pk of Smart Wifi Plugs to control lights and various items in my house. They work on the Wifi when I’m home and also work on cellular when I’m away from home- this app works perfectly and I appreciate the time spent to make sure all the various new devices I’ve owned since I began years ago have all worked with the app and it’s remained very stable and just as reliable as the big smart plug companies-.Xenabear845Version: 3.31.5

Leading SmartI love this app. I can’t wait for other “smart devices to adopt it. I can turn on and off devices remotely. It allows me to setup multiple schedules. If I want a countdown for a particular device, yep it’ll do it too. It’s a centralized location for many of my smart plugs and light switches. You want to see stats on power usage for your particular devices, that’s in there too. I’ve not played around with sharing of the devices with other family members as I’m the only one at the moment using the smart devices, but it’s there too. I’ve only mentioned a few of the features I personally use , but there are many more and more I’ve not discovered. To the developers: Please keep innovating and adding more devices. One of the best apps I’ve seen. Thank you!.ChessxguruVersion: 3.7.5

ConnectionMost of the problems I have with my camera are caused by my internet connection. When the camera seems sluggish, so is my connection. Increased distance from the router is not a huge problem. The cloud recordings are good but not perfect. SD cards work a little better. The picture quality itself is awesome. Location of the camera determines effectiveness of tracking and motion detection. Closer to the body being recorded is better. Too much distance and activation is choppy. If you try to test it too much you’ll get frustrated. Work on camera location and let that location ride a day or two, then try a different location. You will see differences in motion activation with different locations. I’ve found that higher locations work best..Lufkin Man 2Version: 3.13.5

Had these RGB smart bulbs for 3 years now and they still work great!!I’ve had these lights for three years now and they work very well. Indoor and outdoor; two of them are my porch lights with no cover. The only reason I don’t give five stars is because of the app. It’s a bit clunky, hard to use and I often have to the hit the on/off switch more than once to get them to work. The ones on the porch are set to the timer and that function works great. They come on at Sunset and go off at sunrise. I really enjoy the voice control as well. Even the white mode is adjustable from warm to cool, and are as bright as the white LED bulb that it replaced. I haven’t tried it yet, but there is a feature that turns them on when you get home and off when you leave via GPS..RandomguyintheskyVersion: 4.6.1

Worth it and we will never do without AGAIN!Keeps all areas safe. Doesn’t catch our cats night prowls. Except when another feline dare to try for their “UNLIMITED SNACK DISH!?!” Which are fun and amusing to watch. So, IMO kind of a WIN! Let’s us see packages delivered. Keeps all eyes on our pool. Another benefit. Only keep those “eyes” on your mind if you decide to go skinny dipping or hanky panky! While our daughter was at college my phone rang every time I arrived home. At first I thought she had some kind of intuition. Only later to have her tell me that the notifications let her know. So, another reminder of “eyes watching”. Adding, the clarity of voice speech from and to keeps the neighborhood kids OUT during dinner and other family times..PiggySmalls420Version: 3.30.6

Works ok mostlyWow, I was just going to see if there were any other complaints about the app have issues on iPhones. I pull up one of my devices and it won’t let me edit it. It’s like the app doesn’t recognize finger touches at the top part of the screen. I’ve got no other real issues and don’t have this problem on my iPad. After reading all these recent negative reviews though I feel lucky . I’m crossing my fingers and hoping none of this stuff starts happening to me because I use the app to control a whole house full of smart switches, bulbs and even my low voltage landscape lighting. I do have some issues when initially adding a device but I just started using the backup method and get it added within a couple minutes..LeeGeeeeeeeVersion: 5.9.4

Please allow reordering devices in listGreat app Needs ability to change device order. Keep up the good work.Megan's DadVersion: 2.9.0

Please do not buy these smart plugsI have many home automation devices that all work properly, however these will not stay connected. Sometimes they work with the phone app but it is intermittent. Despite several attempts to contact their support department there seems to be no response. There appears to be no English support for these smart plugs..In.ChristVersion: 2.6.0

No more IFTTT integration :(Shame! Won’t buy Smart Life based products until IFTTT support is restored..Anne UsseVersion: 3.17.8

‘Back’ buttonGreat device. Only issue is that the ‘back’ button in the top left of the screen doesn’t always catch on small screens like the Iphone. Works more consistently on the bigger screen if the IPad. Perhaps the button could be enlarged or moved to a different part of the screen?.ChelstVersion: 3.14.0

Très bonTrès facile d’utilisation, pas de bogue..Fanny ArthurVersion: 3.38.3

What happened to the widget?It was very useful. what happened to it?.Ẇ◊◊ƒ8◊ЖЯVersion: 3.35.3

Good appBeen using this app for a few years seems stable and supports lots of devices.only thing it does not have CAD currency support. Please add CAD $ in the energy monitoring section..XrmarcisVersion: 7.3.0

Frequently stops workingThe widgets and shortcuts frequently stop working on iOS 15 and I have to reinstall the app.OahdbqoxnwnVersion: 3.34.2

May 23, 2026 UpdateMost recent update really sucks for iPad users.. I have security cameras and you can’t see the full screen of the live camera anymore. It’s just a small box. Even if you try to expand it, it just fills some of the empty space with black but maintains the same size and you can’t even exit the camera and go back to the main page; you literally have to force close the app…Also when you go to playback and then back to the live camera it basically freezes…please update app back to how it was before!.Andrie03Version: 7.8.0

App Is Ruined 2026They completely ruined this app with advertisements and stupid AI chat bots. all we want is an app that controls our smart devices. We don’t need a Chatbot or AI built into it. every time I open this app now there’s so much going on, it’s so annoying. I am very close to finding a different app and reconnecting all my smart devices. It’s gotten so bad..HugbuttonzVersion: 7.6.5

Been using SmartLife for over a year and been loving it butThe past few days, my app has not been working properly. Been trying to change my time schedule for my lamp but the page to set the time doesn’t load at all. Just blank white page with a loading screen of appliances. I have updated the app and disconnected and paired the device again. No use.X_jbVersion: 7.0.6

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SmartLife- Smart Living Negative Reviews

It may work, though determining this is unlikely.Hey, but then again, when you buy cheap chinese crap and download sketchy chinese software with Chinglish documentation onto your device, you should be glad if the worst case scenario only includes an app which doesn’t identify itself with a name brand anywhere either before or after launching it. This way you’re not sure if it’s the app you intended to open nor can you assume it may work with the device you’re wanting to setup or control because the device is not branded with the same name as the (unidentifiable brand) app. Add to this the fact that the “instructions” are written in chinglish if they, indeed, exist for either the app OR the target device at all. THEN IF they indeed include directions for, say, a factory reset or maybe those important steps required to connect to the device in order to communicate therewith… of course they are entirely not correct. One can imagine a scene where one might, justifiably, arrive at a point where, as a result of spending yet another wasted evening with garbage product which is now inoperative, the decision is made that one has completely had it with these fine, useless pieces of consumer electronics from the good ol CCP, and as a result, his or her SPAS 12 is removed from within the GunSafe and skillfully utilized to send a couple of chambers full of type Double “00” Buck down range upon aforementioned steaming heap of electronic fecal matter (and all manner of included (or not) packaging and documentation). Could be worse..WaistDownBrownVersion: 4.5.2

Changes to Wifi = Start All OverInitial network setup of each device is pretty straightforward. For changes after that, you are on your own. Extremely non-intuitive, illogical app design, no support in app or elsewhere. I’ve been in the info tech field for over 20 years and have far more experience in this area than the average homeowner in this stuff. I use a myriad of Smart Home devices and find the User Interface for most of them quite logical and pleasing to use. This one is an exception. My specific scenario is that I made a change to my home network SSID and trying to figure out how to update that SSID at the device level was a NIGHTMARE. If you change your router, access point, or even just have a need or inkling to update your wireless network name or password, BEWARE - YOU CANNOT JUST SIMPLY UPDATE THE NETWORK INFO WITH THIS APP. You must erase each connected device from the app and start all over, device by device. Very cumbersome and nonsensical. That means all prior work (eg. naming conventions, grouping by rooms, automated routines, or other things you may have customized to get maximum value from your investment are ALL LOST and you are starting from scratch when you replace your router with a current model or even just need to update your WiFi network name or PW. There should be one place to change this information in the app and have the option to propagate those changes to all connected devices (or group of devices if you should have multiple networks). Good apps take care of renegotiating these sorts of protocols between network devices..Reviewer9H6Version: 3.12.7

Great potential butThis app has great potential but it has been my personal conclusion that this company’s mission appears to be more vested in adding more compatible devices to this app instead of focusing on adding features or resolving bug fixes for products that already support it. Coming from the ecosystem of WeMo I did not expect to see such a lack of features for a smart device app. I have had WeMo devices inside my house for over 5 years and over time the company did nothing but add features and improve upon itself. How can this company do the same as they do NOT support just a limited number of devices but instead support almost too many to count. Programming in this app is not straight forward. For example to set a device to turn on at sunset you have to create a “scene” in a completely different section of the app. Very confusing as this should simply be coupled with the timed schedule feature. In addition there is not the ability to program an offset time before or after sunset/sunrise. Also, the countdown timer cannot be coupled with a timed schedule. This is annoying as I only want my lights to run for 4 hours everyday 15 minutes after sunset and then I do not want them to be on past 11:00pm. This is impossible to program within this app but not WeMo..-Jeff007-Version: 3.6.0

Buggy app, features behind paywallI only use this app because I have to for a few of my devices like a couple of smart plugs and a cat food dispenser. Honestly, don’t buy any products that use this app. I work long hours during the day and like to be able to check in and make sure that the cat food dispenser successfully dispensed food. Lately it’s been skipping one of the programmed feedings but for some reason doesn’t log it in the logs. It’s also in the opposite where the food will dispense, but nothing shows in the log, but if I review the video, it’s there. Extremely inconsistent. Half the time I don’t even get my push notifications and There’s no way for me to set up alerts if the device fails unless I want to pay a ridiculous amount of money per year. I put a memory card in my product to review video because I don’t want to pay their outrageous prices for cloud service as well as paying for a notification feature for device failure separately. Everything today requires a subscription. It’s ridiculous. It feels like a lot of what should be basic features should be included and not be behind a pay wall. In the process of looking for different products that don’t rely on this Chinese app..BeeeRickVersion: 7.7.0

Bulbs stopped working after six monthsI purchased these bulbs in January worked great connected easy hooked up to my Alexa with ease. After six months they stop working they go off-line and switch onAt all times of the day and night I had them set on a timer through Alexa that doesn’t work anymore. They lost connection with Alexa they are not responding in the app. When you contact customer service you get absolutely no help they blame your router or modem your iPhone or do you have power switch On to the devices “yes they asked me that” I disconnected the bulb 4 and tried to reconnect it to my network it will not connect. I reset my modem and reset my router nothing changed in the house I keep trying to explain this to customer support they don’t understand they just keep blaming everything in my house. I can’t get them to help and I can’t get any customer support. There is a 12 month warranty that is useless! Plus you have to contact them through the Smart Life app and using the Smart Life app only allows you 300 characters to respond to any of their questions! Just be aware that if you purchase these there is no customer support if they stop working, they blame everything but the bulbs or the software :(.TckyleVersion: 3.17.8

Used to work, apparently device disappeared off the appI used to love this app, it let me control my LED bulb perfectly. Until a storm happened, messing with the electricity for a while. When everything came back to normal, I tried to use my smart bulb again with this app and failed to. I tried to remove the device from my app and reconnect and it has never reconnected. The scan feature is useless, never detecting my light bulb and even stranger: the name of my lightbulb is gone from the app. In my messages section of the app it shows the LED lightbulb that was once connected, it has a completely different icon than the other devices available for pairing. I’m not sure if this app just spontaneously decided to remove the lightbulb from the app since it’s the only way to control it or what, but connecting this has been impossible. I’ve made sure it’s in pairing mode, near the router, on the same network, but nothing works. I’ve spent multiple days trying to connect this to no avail. So disappointed in a once good app..Judith3333Version: 4.6.2

Do not use smart home products that require this appApp is glitchy and rarely works. Lights never pair with remote, color change won’t work half the time, the light comes on randomly in the middle of the night for no reason (I assume it has to do with smashing buttons on the app in hopes it will work and setting some function to turn it on at any given time I am unaware of), and I can often never turn on or off the light. I can go weeks at a time not having lights and having to use natural sunlight, which wouldn’t be a problem if we had sunlight 24/7… thankfully we don’t, and man-made light can be produced… but not always by these lights with this app. I realized that unless I update the app almost daily, the lights are functionally useless. If you’re looking for a smart house, stay away from any product that uses this app. Edit: newest update completely renders lights useless. None of my lights will turn on. There is no other way to control the lights because the on/off button from the manufacturer requires pairing for light control. Absolutely garbage app and product..ShebrittaditVersion: 6.8.0

Used to be great, now worthlessWhen I first installed the app a couple years ago, it was amazing! But now, completely worthless. Nothing in my house has changed; same Wi-Fi, same switches, same phone, same network, everything is the same. The app no longer discovers anything. The devices worked great right up until the power went out and everything disconnected. When everything came back up, the app only connected to 3 of the switches automatically. I thought “no big deal, I’ll reset and reconnect”. I have 18 devices in my house, the app can’t discover ANY of them. Kasa works great for my TP-link switches, eWeLink and Geeni work great for all the other devices. Smart Life can’t find ANYTHING! I deleted the app and reinstalled it and still nothing, even joined the beta test-flight program and still nothing. Tried creating a new account, nothing. Only thing that was there was the 3 switches that were already connected to the account, but now 2 of those have dropped off so I loved them to Geeni as well. It’s a shame to see an app that was by far one of the best, turn to the worst..XRockyXVersion: 3.24.5

Counterintuitive UI that just doesn’t workI’ve had two Smart Life plugs for a couple of years. After initial set-up, with some difficulty, everything worked fine for about 18 months and then, we’ll, not do much. I don’t know if it was an app update or what, but I lost my settings, including Alexa skills for both plugs and while I was able to get one working, the other won’t work consistently. I have tried several times, but my great room lamp won’t turn on as scheduled, so I have to do it manually. It will turn off as scheduled however. I sometimes wonder if the UI designers actually test their interface when one is as counterintuitive as this one. “Switch One” is on, but doesn’t that imply there could be a Switch Two for off, you there is no option to add Switch Two - the off switch is also Switch One. There are many ways to design a more intuitive interface for something as simple as on-off at scheduled times. I’m going to have to trash these plugs and this app and buy something better. I do not recommend this product..Time99Version: 3.19.3

Started great now it's irritatingThis app started out rather awesome no unscheduled use of energy happening. Totally great until I decided like an idiot to allow the beta testing and I regret it completely. Now my light turns on and off whenever it feels like it. It was set to turn on at sunset it waits until complete dark, it's supposed to turn on during overcast days, yeah right!, it's supposed to turn off at a specific time at night but I usually stay up later so turn it back on then it's a battle until I finally go to bed. Not only does it shut itself off over and over after bedtime it also begins turning itself on after I've gone to bed. I get up a couple times a night due to severe insomnia ad lucky me my light is on. It's extremely disturbing. I'm ready to remove the bulb add another one that won't give me so many issues. It may not change colors but I want have to deal with my baby sister thinking there's a ghost haunting me..R.strangerVersion: 3.38.3

Decline in qualityI’ve used these smart plugs for many years now. At first, I was thrilled with how well everything worked and it was very seamless. Recommended it to a bunch of family and friends, absolutely loved it. Recently had to uninstall grandparents’ plugs because it has become wholly unusable for them over the years. Horrible AI features and multiple updates where the response and connectivity of the app noticeably worsened. They said they would rather just get up and turn the light off themselves, which is sad because it used to be extremely helpful for them. It was good because it worked and was simple. They lost both of those aspects somehow, it’s like a 50/50 shot at working correctly and/or actually pairing every time I open the app. New features I don’t want and removal of those that were needed. We’ll be switching to another product ourselves if this does not improve drastically soon. Disappointing..EmmaksebVersion: 7.4.1

Used to good, now junkI started using Smart Life about 4 years ago to control a few smart plugs and switches around the house. At that time it was a great app. But it has now deteriorated to steaming pile of junk. Last year it became really wonky when trying turn on a devise from the first screen. I would press the tile for say a lamp, but the app turns the plug for a fan who's tile was at the other end of the screen from the one I pressed. No rhyme or reason for this and it does it about 50% of the time. Infuriating. Next, I had an automation setup to turn off a fan 1 ½ hours after it was turned on. This worked fine for almost 4 years but now it has stopped working and the fan runs until I manually turn it off. And the last few weeks the app has been excitingly slow to open and change between pages. It can take several seconds to open while I stare the spinning circle. This is on an iPhone 13 Pro so it's not an old, slow phone problem. Avoid if possible..Jim99765Version: 3.35.6

All the devices disappeared from the app!Smart life contact/help email does not work!!!! I’ve tried it, but it isn’t recognized as a viable email and thus my email can’t be sent. The review I wrote below was submitted awhile ago and I expected to hear from someone...no help. Others have had this problem and had to reinstall all their devices. I’m considering switching to WEMO as they appear to be far more reliable with the 2 devices I have. But my 10+ Smartlife devices are no longer cooperating or showing in my app. Previous review. I have several devices installed around my home. Several have been added to Alexa routines, and those still function within the routine. But individually they will not function and after the last update they’ve all disappeared from my app. I can no longer operate them from the app or individually via Alexa. I’ve tried multiple ways to connect with you to no avail, so I’m hoping this review will get your attention. It was great when it worked...no longer even fair..PlanejulietVersion: 3.23.5

Stopped working and app support is in ChineseThe outlet devices worked great initially. So great that I ordered two more. Of course within days of the arrival of the new set the first set stopped working. Multiple attempts to reset failed. Trying to connect the new outlets failed. I followed the Troubleshooting directions, re-downloaded the app twice, reset my router and when all that failed I tried to contact support. There appears to be no help request within the app but I found a message about an upgrade causing issues. Unfortunately it appears there is more to the message but there is no way to expand it so I am left in the dark. So I tried to submit the help request through the Link on the App Store but found it launches a website in Chinese. Unfortunately I don’t read Chinese. I have to give this app 1 star. I will be happy to upgrade my rating if I can get some help AND they agree to make some app changes that will make it easier for users to read messages and to submit help requests in the future..Avid-readerVersion: 3.6.0

WiFi issuesJust bought this lock and installed it. Very pleased with the ease of install and setting up the app. Even linked it to my Alexa device. Two main problems I see with this lock. One, anytime I ask Alexa to lock or unlock she says the device is unresponsive and to check the network settings. Two, there is no option to update Wi-Fi settings in the app. I’ve checked every single area. I even deleted the app and reinstalled and it kept all the preferences. So now I have to log into my Alexa app to see if the door is locked or unlocked with no way to control it by voice. Even if I open the app, the Bluetooth connection range is very limited so I have to manually lock the door, therefore defeating the purpose of having a smart lock. what a shame because the rest of the install was very pleasant, including fingerprint entry and key card set up..Mark AllanVersion: 6.0.0

App keeps disconnecting my lamp since update!!!I made a previous review where I mentioned this and customer service or whoever told me to “record a video and email it to them.” Here’s the problem, I can’t anticipate when my smart lamp will be disconnected from the app or when the light will go from bright to dim because it seems to happen whenever it feels like it. On a good day, the light will stay on but on a bad day, which again, it happens at any given time, the lamp will go from bright to dim and (occasionally) turn itself off. Asking me to “record a video of the problem” assumes I will know when it will happen again and believe me, if I did know, it probably wouldn’t be much of an issue. How about you guys just take my word for it and fix the problem?! I’ve owned my smart lamp for nearly 5 years and never had this kind of problem with it until now, and it’s getting annoying!!.Obie_dizzle617Version: 6.3.2

No more energy consumption displayed after updateThe only thing that makes this plug worth it and they removed it by accident after an update. Also deletes your lighting schedules after updating as well. Real pain in the rear..WjfngdVersion: 3.13.5

Not HomeKit CompatibleProduct descriptions on Amazon say they are HomeKit compatible, they are not. I don’t know why it want access to my home data but does not work with HomeKit. So tired of dishonest companies..KelvarVersion: 3.20.1

Smart life 👎I can’t connect my lights they will not no matter what I try.PA managerVersion: 3.24.0

Can’t get past agree to register accountDoes this app not support iOS 13 or iPhone X? I had to launch it on my iPad Pro. Also running iOS 13.1. Frustrating experience.Blackfish 95Version: 3.12.3

Electrical UsageI got the outdoor plug for the main reason that it allowed the recording of all the electrical usage and statistics. I knew this from other people who owned this app and the device that goes with it. When I bought it a day or two ago my app didn’t allow me to see the power used. Is something wrong with my phone, device or the app itself?? Very disappointed.Josh.16.16Version: 3.14.7

God awful productI got the Teckin smart bulbs and I’ve literally been trying for 4 days to get them to work. It’s been such a waste of time trying to get these damned things to actually pair up, as well as trying to contact the company to offer any kind of assistance. Do not purchase this product, there are far far better products out there. Just don’t make the mistake I did and pay far to much for trash bulbs, when the dollar store offers more reliable products The only satisfaction I will get from this product is when I inevitably smash these damned lightbulbs.Thinderwolf3000Version: 3.22.0

Started out ok but update broke my favourite feature.Everything was great but the latest update 3.13.5 has removed the statistics tab to show power monitoring. This is a deal breaker for me..Themank945Version: 3.13.5

Newest version no longer shows statistics.Smart plugs that monitor electrical usage no longer show stats in the app. What’s up with that?.KwistofooVersion: 3.13.5

Keep CrashingApp keep crashing on my IPhone X from mid August. Tried to reinstall, didn’t work. Updated to iOS 13, still not working. Otherwise app was working really good before. And simple to use interface, makes it easy to control all the smart devices from one place..JSaini81Version: 3.12.1

Not connectingVery frustrating. Can not connect my light strip via blue tooth. Constantly searching but never finding the signal. Stuck with only one colour. Will return.Cass2198Version: 3.9.1

What’s going on?Where’s my schedules? I need to turn one off and modify another and I’m no longer able to see my schedules since the latest updates. My existing schedules are still working but I can’t find them. Please help..Ladybug2268Version: 6.1.0

IOS 18.1 Widgets do not update when using Google HomeHi Dev Team - please fix: on iOS 18.1. If you turn on/off a smart switch using a Google Home device, The switch will turn on/off however the iOS widget will not update to the correct status. For example: A smart switch is off and the widget shows off, great. Now if I say “hey google turn on switch”, the switch turns on but the widget shows that device is off. And vice versa….the widget only updates to the correct status once you open the Smart Life app. Please fix thank you!.Sinix_RemixVersion: 6.0.0

Broken since last updateThis app was fine. Since the last updates, you've removed Scenario Widgets and no more control over my lights. The only way is to open the app. Your new Widget by voice is not well thought out and not available in my area. The old Widgets you left are not working. why change a formula that worked well? I give you 1 star and I will convert to homekit. I was happy to get back scenarios Widget. The last update removed this widget again. You don’t care of users!!!.SylvoieVersion: 3.34.2

Bring back the widget!Your recent update removed the widget - again. wth?!.Cr993373Version: 3.34.0

It's not letting me connectI can't connect my led lights to the app I would not recommend.JumjuminmytumtumVersion: 3.27.0

AppJunk. Wont connect again after failing..Adanac71Version: 3.24.0

Led LightsThey keep disconnecting and cant reconnect.FoshiidVersion: 3.24.0

Junk productI got the thing to work for about a week until I made the stupid mistake and linked it to another smart app and now it won’t work nor will it connect using any mode so it’s a waist of money. Don’t Buy.Tracey oneVersion: 3.24.0

Didn't connectReturning the light. Doesn't even connect to my wifi network..BeyondYYZVersion: 3.23.5

Removed IFTTT integrationThey have suddenly removed IFTTT integration, with no notice, and rendered all the associated automations useless. Will you be refunding money on the smart home products purchased that at the time of purchase claimed to be IFTTT compbatible?.Rds232323Version: 3.17.8

Deleted iftttThe app is doesn't take in charge ifttt and the app can't make what I want to do..Gill CarierVersion: 3.17.8

Bait and switchApp lost access to IFTTT..Ap236Version: 3.17.8

Full-screen view capabilityPlease bring back full-screen viewing on iPad. This feature used to work, but now the image no longer fills the screen. Monitoring is much less convenient without a full-screen mode on my ipad..LwdlhVersion: 7.8.2

Cant save the colorWhy cant i save the color of the lights when they get powered off.SimfinchVersion: 7.8.2

FrustratingNot very smart at all and the schedule doesn’t even work.KITH FANVersion: 7.8.2

Failed to connect the device after updateDevices keeps turning on even though not switched before the update failed all the time.QerrormanVersion: 7.7.2

Sold out customers with a new account requirement and diluted app with AIHad a smartlife lamp I used for general lighting for over a year now, went to change the colors for the first time in a long while and discovered I now needed an account and that they’ve rebranded with an AI chatbot and other AI “features”, some of which have nothing to do with any of their actual products like an AI to-do list and calorie tracker which are undoubtedly just for data collection. If you are looking through the reviews here before buying one of their products just get something else, they’ve sold out their customers and are no longer worth using. be wary of anything that uses an app as they can do the exact same thing on a whim and always remember to check the MOST RECENT reviews, because if they have an established history like this with years of reviews behind them they can leverage that to hide their recent actions..Smartlife AI pushVersion: 7.7.0

App all greyed outCan’t turn off or on, can’t change speeds, buttons all greyed out.IsthereacaveVersion: 7.6.5

Sigh I just want an alarm clockThe AI keeps nagging me to use it and I don’t have any use for it, or a device manager or a smart home Jetsons fantasy. I just want the old, simple app that let me set my wake-up light alarm clock: set alarm, turn off alarm. That’s it..BeavoinVersion: 7.4.1

TrashYou have to make an account in order to use the app. Every light switch, every light bulb, cat feeder, baby cam… you have to make an account. I have 73 accounts just to get into my house! STOP FORCING ME YO MAKE AN ACCOUNT TO USE YOUR PRODUCT!.F''' WBVersion: 7.4.0

UnreliableDropped connection with Kennedy Fireplace and no troubleshooting would remedy the issue. Deleted app..Pay to Play AgainVersion: 7.3.1

New update less functionalityThe new update removed all my automated device schedules to add a big focus on AI features I don’t want hooked into my home IoT devices.Serynn D.Version: 7.3.1

LaggyTakes forever for Bluetooth to connect which is annoying. Waiting about 30-60 seconds to use the light switch each time.Sm90244Version: 7.3.0

Scheduled light won’t turn onSince the update my scheduled timer for the light haven’t turned on ,even with me deleting and re scheduling the lights they still don’t want to turn on.Ive been having to manually turn the light on and off from the app.Hillary 31Version: 7.3.0

Update broke itCan no longer go in to change the settings of light colours, and even the ai chat function won’t let me see what i asked it cause it scrolls to the top of the screen..YoonmxxVersion: 7.2.3

SucksUpdate made my paired lights disappear and now asks me to create an account in order to access my wifi, asks for my password, no thanks. Before it just paired as Bluetooth..AnonygusVersion: 7.2.3

WowWhat an awful update. The app is basically useless now..MjdbVersion: 7.2.2

It won’t let me connect to my strip lightI tried so many time and it won’t let me connect to my strip light.Nickname83736Version: 7.2.1

Map is no longer on the app & my Robot Vacuum is not able to draw the map of my home.The robot vacuum was perfectly working fine until 2 days ago. For some reason, the map of my home was not showing up on the app. I thought maybe a reset on the app & the map will fix the glitch. Now the robot just cleans up random spots. Also the robot is not able to create the home map, when I press on Smart Cleaning..Sameerkhan88Version: 7.2.1

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