Pic Scanner Gold: Scan Photos Customer Service

Pic Scanner Gold: Scan Photos Positive Reviews

Great Photo ScannerFirst and foremost the customer support provided for this app is outstanding. I was tackling a big project, and got great tips and guidance through the process. If you are looking to scan old photos quickly and easily with excellent editing options, this is the app for you. It is not, however, the best for putting together slideshows or albums. The limitation of 24 photos maximum is more of a nod to that need, and does not accommodate more than a small project. I chose to scan all the photos I needed, and then exported them to iPhoto to create a slideshow there. There are, of course, other apps you can use for that purpose as well. Also, given the memory limitations of the app, I could only scan about 100 photos before needing to delete photos to be able to scan more. Over all, mission accomplished, and PicScanner was a key element to successful completion..PmkxxVersion: 2.20

Photo scanning made easy and great qualityAs with many is that started taking photos before the digital age, I’ve been looking for the right method to digitize my old photos for archive purposes and to enjoy them with digital collection. I considered photo scanning services (worried about privacy, quality and the prospect of loss), using a flatbed scanner (much slower, not significantly better, and needs special, more expensive software). This led me to using my iPhone (11). Simply taking photos of photos was cumbersome and not high quality. I then started reviewing AppStore apps. After trying a few, I happened across Pic Scanner Gold. It provides high quality results (improving low quality old photos significantly), doesn’t require long-term commitment (ie subscription), and a host of additional tools that are useful to work with my photos. Also, the help guides are extremely useful and practical to get the best results possible. As with any app, I have a few suggestions for improvement (eg HEIC format support) but the pros far, far exceed the cons. Additionally, technical support is both helpful and very responsive. In short, app is highly recommended if you need a quality and practical solution to migrate your photos..Dagold63Version: 4.30

The best photo scanning app by far!Like other reviewers I’ve tried just about every photo scanning app there is. This is hands down the best one out there! I’ve scanned hundreds of my personal family photos (ones dating back 100+ years ago) and have done some for my genealogical clients. Once I got used to working with the app, they’ve all turned out beautifully. I used to work in the collections management department of several museums and the scans I’ve gotten with this app are just about as good as the scans I’ve had using professional scanners. A lot of the other apps screwed with the color of the photo and the images would turn out warped. It was also hard to get a clear scan. With this one all you’ve got to do is scan it on a flat white surface from above. A word of advice, make sure you hold it still even after you’ve hit the button. Also make sure you’ve got your elbows planted firmly so you don’t shake your hands. If you have a lot of old (or not so old!) family photos you want to keep digitally keep forever, please skip the rest of the apps and download this one now! 😀.MerrittkVersion: 2.71

It’s okay (you get what you pay for)I've been looking for a reasonably priced app that will allow me to scan and restore old pictures. I read reviews about many different apps and decided to risk $7.99 on this one. After playing around with it for a while, I have to say that I am disappointed in the results. The app works okay when it comes to scanning, but it didn't do anything to help restore pictures that have become discolored. You are provided with some editing tools, but despite much effort, I was not successful in using them to suitably correct the discoloration in the old photos that I had scanned. There is no RGB adjustment tool to tweak the color, only settings to change things like picture warmth, tint, brilliance and saturation. I downloaded and played around with another app called Photomyne and it did a fantastic job of automatically restoring my discolored pictures during the scanning process. In my opinion it's much better suited for scanning old photographs, but only if you're prepared to spend $40/year to subscribe to the full unlimited version. Unless you're scanning a bunch of pictures, that's a steep price to pay..URKdg?Version: 5.30

Excellent App For Scanning Old PhotosThis is a great app for scanning old photos. It does a good job of using your phone’s camera to produce digital images of your photos, but you need to know some tips for ending up with sharp, correctly formatted and cropped images. First, use indirect sunlight to light the images. Second, use a white background behind your photos, and make sure that a white border is visible around the photos you are scanning. Third, aim your phone so that the OK symbol appears on the screen, before scanning each photo. Fourth, scanning more than one photo at a time only works well when all the photos are roughly similar in shape, size, detail, color, and tone. Fifth, if the app fails to focus sharply on your photo before scanning, try closing and reopening the app. Sixth, check each of the scans to make sure each image is cropped correctly and contains the entire image. Improvement desired: it would be helpful to have a method of selecting more than one photo at a time by tapping on each photo..NorthernHarrierVersion: 4.10

Best Photo Scanner AppI’ve tried around 10 different photo scanning apps, and I must say Pic Scanner Gold is the best. I’ve bought a ton of apps, I wouldn’t use (even if free), but at $1.99 this is a great value and a steal, especially compared to what you would pay if you used a professional photo scanning service (you may get one or two photos scanned for that price). If you have a problem keeping your iPhone or iPad steady, use a selfie stick, small tripod, or as recommended by company, use a locker shelf. Its customer service/tech. support department is one of the best I’ve used. I asked for a copy of its user guide at toward the end of the business day (if you have any other questions be sure to mention your phone and model), expecting to hear back in the next day or so. Much to my surprise in a little over three hours at 6:41pm, I received a response with all my requests answered. And I also received a follow up 24 hours later..Barry BladeVersion: 2.41

WorksThis ap works but two things I don’t like. First there are a lot of steps to save a finished photo and I it always puts its name sent by scan pro when your trying to send a photo to someone. You can’t set it not to do that and have to backspace delete each letter. After paying the $4.99 fee you would think you could avoid such advertising..WillysVersion: 2.70

Great ScannerI just downloaded this scanner today. I have scanned 9 old family photos that were getting either very dark or had faded and become light. I am very impressed at how easy it is to use the app and how good the pictures look. I look forward to experimenting more with it. Update: I have used this app for awhile now. My two favorite features are the many photo editing options in this app and the ability to do captions. I love this app which allows me to digitize my old family photos. Customer service is great!! They get back to you very quickly and explain how to fix your problem in easy to understand instructions. Purchase the Gold edition. It is well worth the small amount they charge..Nana2513Version: 3.01

Turns your iPhone or iPad into a portable scanner!This is an outstanding Photo App that turns your iPad or iPhone into a very efficient portable scanner! It even scans several photographs at once, such as an entire page of a picture album. (When several pictures are scanned at once, each photo is saved as its own single file.) It also has some editing and cropping options. The developers of this app regularly update and support it. In fact, their customer support is outstanding! They encourage questions and suggestions from users. Best way to have a photo or document scanner when you’re away from home! A very useful portable scanner app for your Apple devices..Blueclaw4Version: 2.71

Amazing!I tried several scanning apps and this one is by far the best! It is intuitive and I found it easy to use. I wanted to scan old album pages filled with very old pictures - this app does that and automatically gives you each picture separately. You also have the entire page which is valuable to me to capture the handwritten notes for each picture. There are some great editing tools also. One great thing is the customer service - very prompt answer to my question. I have hundreds of photos to scan and this app will make the job easier - I’m 100% pleased with this app - great admiration for the people who developed it! Thanks for a great job!.Clld48Version: 4.0

Great scanner and customer serviceThis app does a great job scanning photos and has many editing options which can really improve photo quality. I did have a problem trying to airdrop photos from my iPhone to my iPad. Initially it worked fine but then stopped working. I contacted customer service and they were very responsive. It took several days of back and forth emails and suggestions but finally the issue was resolved. If I was not initially pleased with the app, I probably would have given up. However, I’m glad we both stuck it out..Sille51Version: 4.10

Great for GenealogyI love that you can add captions, dates, and locations to the front of a photo rather than having to look for the metadata within. This feature is great for genealogy. Another great feature is it can sent to different photo saving databases, for example,Apple or Google. I choose Apple photos. It would be nice if I could open all photos on a desktop to write the captions as the photo is a bit small but so convenient to scan photos within an album without disassembling it..BelieveinyouthVersion: 4.0

Great customer serviceI had a question so I wrote an email. The email was responded to the next day. A few days later I got a follow up email asking if my question had been answered sufficiently and to pass along an expanded PicScanner guide. Great customer service. And the app is fantastic. I am scanning pictures and artifacts that we found after my dad passed away. I am taking pictures of everything to put on flash drives for everyone in the family. It is one of the best purchases I’ve made..Jello7113Version: 2.0

Excellent Customer ServiceIn this day of being on eternal holds and not being able to talk to humans for help, this app is the exception! I had trouble with one of their sister apps and they responded to my request for help in less than 24 hours, provided detailed instructions onhow to remedy the problem, save all my photosand even offered extended subscription benefits for free. I highly recomend this appnot only for ease of use but the outstanding people behind it!.McsmartneyVersion: 5.11

Easy to use and great customer serviceI love this app and it’s easy to scan my old pictures into digital photos and able to share to friends. The customer service is great too. I ran into a problem importing current photos from my iPhone and the next day I saw their response in my email and guided me to add whatever photos into their app! Highly recommend to upgrade this app too!.Jeff in san joseVersion: 5.11

Best Photo Scanning App EverI will never use another photo scanning and storage app! Pic Scanner Gold does it all from simple and crystal clear photo scanning to editing to easy photo transfer to my iPhone, Mac and Dropbox. I can’t say enough about the Pic Scanner Help Desk who was easy to contact and personally and quickly answered and resolved two questions I had as a beginner. Whether you are new to iPhone photo scanning or highly accomplished this is the app for you!.KzeutVersion: 4.40

I'm impressed!The app performs as advertised and is easy to use. I'm digitizing a few thousand photos and this app has been a life/money saver. I'm anxious for few upgrades like access between devices without uploading to Dropbox, etc. Also any tool that helps reduce glare would be fantastic. Last, the ability to choose the music for shareable folders would make that feature perfect! $5 is a great deal for this app. I definitely recommend it!.Gwv5402Version: 1.81

Organizing photos for a funeralI have been impressed with the quality of the scans. I have not yet exported them, but so far so good. I have tried scanning on multiple other apps but the other apps did not have near as high quality scans with the old photos. It is also so nice to have the photos organized into albums on the app to make my life easier..Lilly Tiger AdventurerVersion: 5.11

Great app and great support servicesI bought this scan 50 years of photos and used Pic Scan gold. It is a great program that works seamlessly. I did run into a glitch due a bad photo file. The support group worked for 4 days to help solve the issues. We got through only with their great help. The app saves $$$ and avoids many cost other apps cause after the install. Worth the money get Gold..DavevoorVersion: 4.0

Great app and customer service!This app is awesome! I have been scanning pictures for a memorial book and ran into some problems, caused by user error. I emailed customer service and got a response the next morning! They gave me more suggestions to use and even followed up to see how it was going. The app is great and scans great! I have very old and newer pictures and it worked great on all of them..MikeP5m'sVersion: 2.70

Easy to use and helpful appI recommend this app. The App is easy to use once you get used to it. Easy to export—lots of options. Easy to edit. I liked the ability to move pics around in albums to keep them chronologically. And when I needed help on something I sent an email and got a response in just a few minutes..JSS Fort MyersVersion: 2.70

Pic Scanner GoldI love this app but please please please figure out a way to let me sync between devises! I really want the pictures on my iPad Pro but my iPhone seems to be scan more in focus so I have to save to iPhone, then transfer to iPad and finally to the scanner app. If there’s an easier way I’m all ears because I have a lot of pictures to organize! Thank you!.Lorane 98Version: 2.50

Great app, great timesaver.This is a time saver for sure. I wanted to scan all my old photos and my mother’s old photos to preserve them. Between us I figured we had 170 years of pics! Quite a daunting task, but it certainly helped having Pic Scanner Gold and scanning 4 at a time and adding captions. I’ve been at it about a year now....not full time of course..EmpireGalVersion: 2.80

Life changingI have tried multiple methods over the years to digitalize my family photos. This is by far the easiest, most efficient, quality resolution. I am finally able to share old photos to family members and make photo books with ease. Not to mention the assurance of safe guarding precious moments..QntssnceVersion: 4.10

Incredible!!!!I’ve been waiting around for years because I have so many old photos! 35 years ago I started making photo albums for my children and they’re way out dated on plastic pages and plastic sheet covers. This has been a dream come true to have an app that so easily makes new albums for me and they are beautiful.KimRocks123456789Version: 2.41

Updated to 4 starsUpdate: I deleted and reinstalled the app as the developer suggested and it seems to be working again. I’ll continue to test it. Hate to give it one star but I just bought this app and every time I try to open it the app crashes making it unusable and a waste of my money..Jenn and steveVersion: 5.11

Quick and EasyWhen you have old photos that you want digitized this app will do it for you. Simply point and click- it will usually identify the photos even if you have multiples in the viewing area. You do have to export or you can auto save to Dropbox. Highly recommend..SamiPowVersion: 4.10

Excellent app!Just started using this app and I am very impressed. Easy to use and allows me to do things I cannot on my iPad program. I am still learning. The customer support is outstanding; send an email, get a helpful, personal response very quickly. A bargain and no upselling requirements. Highly recommend!.Elsie0101Version: 4.20

Amazing resultsI’m putting together a family album and was handed a stack of old photo albums from the basement. This app did an amazing job scanning all of the pictures clearly, no matter the size. The editing tools were better than what’s available in the iOS Photos app and easy to use. Love it!.KjsalmonVersion: 1.94

Fantastic appI have old photo albums that have photos adhered to the pages. I was able to-use the app without removing the photos. One click of the page and photos are put separate on my ipad. I didn’t have to peel each photo off the page and risk ripping them. Great app..TimadayoVersion: 2.71

Great picture scanning appPretty intuitive and fairly simple to learn, and does a great job of making short work of picture scanning projects. My slow, clunky bed scanner will be sitting collecting dust from this point forward..Philly-FlashVersion: 5.30

Great customer serviceJust got the PicScanner Gold and have MANY paper pics to convert to digital. Is easy to do but had some questions. Emailed the customer service and got an almost immediate reply answering my questions. Makes me feel very good about going with this app!.KarencduiVersion: 2.30

Love! Love! Love!This is the best picture scanning app, ever! Not only can you scan old pictures but you can also put frames, stickers, overlays, etc. on your pictures. If you’re thinking about downloading any app today then this is the one!.GigipopopVersion: 2.20

Takes some work ..,.But having boxes of hard copies now digitally preserved is well worth the time. I only use the basic editing capabilities but happy with the results.RustynetVersion: 4.60

Pic Scan is AwesomeI am very happy with Pic Scanner. I am scanning old photos that mean a lot to me. It is wonderful. I have done several and look forward to scanning more. It does a great job. I am glad and grateful that this photo scanning app works so well. Thank you..Fiery pepperVersion: 2.30

Happy with the quality.I have tried other scanning apps that don’t have the quality that this one does. I have had trouble scanning multiple photos but I’m not entirely sure it’s not user error at this point. I’m just so happy with the scan quality. Thank you!.Cantfindanickname44Version: 2.30

Good appThis app is working well to scan all the photos in my photo albums. I don’t need to remove them from the sleeve. If doing multiple on a page only do 3-4 and make sure borders are clearly defined. This app will save me tons of time compared to a printer/scanner that I was using..SamstailVersion: 3.01

Very usefulI’ve only played with this app a little so far, but I like it. I deducted a star because, so far, the auto crop isn’t yet cropped any of the photos correctly. Not a big deal though - I just go into the originals and crop them manually..Eves80Version: 2.71

Didn’t WorkI needed to scan a ton of photos for a slide show. I tried to use this app and two out of three pictures were bad. Maybe I was doing something wrong. I exited the app and just used my camera software. It was quicker and seemed to work much better. I wish I wouldn’t have paid for this app..Bsbatb2Version: 2.80

AwesomeReally works. Take picture of multiple pictures on a page and you get individual pictures in your album. Recommend!.OUchclerkVersion: 4.10

Great product and serviceI am a new user ... had a few questions favorably and courteously and promptly resolved. Big project ahead and I feel this work for me. Thank you. K. 🧤❤️.KOB❤️🧤Version: 5.51

Pic Scanner GoldThis app has been a huge help ! I am scanning numerous old photos and can edit and file into albums for easy locating later. So far I am really enjoying all I can do using this app..Joanne StVersion: 2.71

Digitalize your old photos!Capture all your old photos on your phone, put them in albums or have slideshows with music! This app makes it easy, and it’s a lot of fun to use..BaierdVersion: 2.71

Pic Scanner easy peasy!!Love this app!! Very easy to scan, edit, share, and export. Can even make stills into video slideshow. Maybe I WILL get my many thousands of hard copy photos finally digitized in this lifetime 🥴😊.BikerBabeEvVersion: 4.10

JufyGreat app! Lots of choices for editing a photo, but the best feature is how you can scan several photos together and the app separates them into individual photos..Jufy605Version: 3.03

Excellent app!Excellent app for scanning photos. All my mother-in-laws old photos are stuck in albums because the glue has gone bad. Excellent app to make them digital. The customer service was great too!.MetaphorzVersion: 4.10

Looks elegant and has good photo editing toolsIt can be difficult to capture scans without shadows or reflections and the app doesn’t always recognize separate photos very well if they are placed too close together. However, the help desk reached out to me with some helpful tips and I am now having much better success with this app. It also works great with Mac devices and Photo..511bobVersion: 4.50

Good appNice tool ! good support..Themagician_mpVersion: 4.80

Works Well !Got the app for scanning old photos - very happy with the end result. Found it best to use a phone holder with adjustable height settings and a remote shutter trigger to eliminate as much movement as possible..Gtho56Version: 4.40

Awesome!!I have been looking for a long time for a good scanner to copy all of my parents and my own photographs which is a massive undertaking. After a lot of research, I found this app that is reasonably priced that fits my budget. As I keep using it, I discover how to use the editor with pleasant success. I had discovered a small glitch and messaged them about; the responded back, fixed it and notified me when it was fixed. I have messaged about 10 other app developers and never had loyer like this from an app developer. So happy with the app and the support. 100%.Andre Nault 744Version: 4.30

ExcellentBeen using this app for few years now. Very satisfying to use and I can get rid of all my old paper-based photos..Anya's new mumVersion: 5.61

I don’t recommend for old photo albumsI have old photo albums that I can’t remove the pictures without ripping, when I take a photo of the entire page, this app does not detect the different photos and separate them. I get a photo of the entire page. I tried another app for a free trial and it was amazing but was a subscription. So I switched to Pic Scanner Gold because it’s a one-time payment. It will work if you don’t mind taking one photo at a time or if you have loose photos..MynameisntjennaVersion: 4.90

LibertéEnfin, je me suis libérée de tous mes albums photos encombrants...je peux maintenant les consulter à ma guise sur cette application et aussi les partager... Merci Pic Scanner Gold.Voyageuse 101Version: 4.50

Very satisfiedI build a frame to steady the iPad , then build a frame for a work lamp using a 60 watt incandescent bulb , so now I can scan my photos any time of day or night , without depending on good sunlight. I used sheets of printing paper as light defusing so as not to have concentrated light source or spots. It works well..Bob-modsVersion: 2.50

Parfait !Application conviviale qui fait un bon travail. J’ai numériser plusieurs vieux clichés sans problème et les options de modifications sont adéquates..Bennybop22Version: 4.40

Very nice appVersatile little app I have had for a long time. Customer service is prompt and helpful. I really enjoy the added ‘daily inspiration feature’...nice touch.EquinetteVersion: 4.40

Beautiful pics!!Love using this app!.KrisjjjpVersion: 2.71

Excellent - easy to useAwesome app.TtangoooVersion: 2.50

Stellar app and supportI have scanned many thousands of photos. Updates for searching the gallery are very useful. Love this app. Kudos to the developers, they are really paying attention to feedback and are unbelievably responsive and helpful..Subee2010Version: 2.50

GreatSaved the day by allowing me to scan some pictures quickly. I wish there were more slideshow options but it still is great.Jjjj36hVersion: 2.30

What a time saver!I have at least 1500 or more pics to digitize. Wow! This is so quick. Quality seems good..Iwolf62Version: 1.80

Good App and SupportThe app was very easy to use and the support was excellent. I sent an email to the support group about a question, received a very timely and informative response. Highly recommend this application..Good App *****Version: 2.0

Super easy to useJust getting started, its great! So many effects to explore, this has my attention..FamphotosVersion: 1.81

Extremely goodI love this program. Best value for money paid in a very long time. Thank you for providing quality..Halibut queenVersion: 1.70

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.29

Pic Scanner Gold: Scan Photos Negative Reviews

NopeI don’t review apps very often. I limit them to apps that are either spectacular or a major disappointment. This purchase was a major disappointment. The editing tools are the only positives but there are free photo editing apps that offer the same. There are several things missing that I’m able to get with free scanning apps. Crops are limited to proportional only, no way to create or scan within albums, no auto-scan option, lighting has to be perfect or your image ha grain and glare. Really regretting my purchase - should have stuck with my free apps..✔💯💮🈚🈶💘🈴Version: 4.90

“Enhancements” are hideousAfter spending hours scanning photos, I noticed the auto-enhance feature was adding fake pupils to the eyes. I can’t remove the “enhancement”, so I have to scan all of them again. I wanted some color enhancement, but it’s all or nothing. So that feature is worse than useless. The edge detection for auto cropping is okay, but not great. There’s really nothing this app does particularly well. I hate this app. And I hope the developers focus on improving it, rather than responding to reviews..ReviewserVersion: 5.10

Bad exporting optionsThe scanning works well, though the cropping doesn’t work properly when scanning pics of different orientations. Exporting full albums only possible without captions, and you can’t export more than 10 photos at a time to google drive, local folders or cloud. Support is very responsive but the exporting abilities for a large amount of photos simply doesn’t exist. Just false advertising. May be a useable for sharing in about 2 or 3 updates.Dorothea BrookeVersion: 4.0

What am I paying for?I’ve only tried 1 old pic and it was slightly curved and the app did NOTHING more than take a pic of my pic. Don’t need an app to do that! Then even though I paid for the Gold version I had to pay another $3 to save it to my camera roll. Your response is NOT true! I tried to save an uncaptioned photo to camera roll and required to make in app purchase. If it’s not required give me my money back!.CaryxVersion: 1.94

Don’t waste your money- Struggles to scan from a photo album without huge glare no matter the lighting - scans sometimes do weird blocks in eyes - auto cropping is frustrating and the edit options are limited.YegsproutVersion: 5.43

Blurry, doesn’t recognize separate photosPurchased the full version of this app a few years ago with my iPhone X. I’m now using it with an IPhone 15 Pro Max. The photos are blurry, and cropped on weird angles. Planning to delete and try something else. Don’t buy..MileskorVersion: 5.30

Non merciJuste pas à la hauteur de la compétition mais, j'apprécie le sans abonnement remboursement, pour moi.Petit_quebecVersion: 5.11

VersionJ’ai acheté et je reçois la version en chinois....pas fort.NmgromyVersion: 2.71

Not recommendedTried it on an 8+ but not good at identifying multiple photos on one scan. Also distorts some photos. Does not work as advertised. Only seems to work on single images and then not always..Jane deVersion: 1.92

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 6.29