InKind Customer Service

InKind Positive Reviews

Great food, minimal optionsOysters, Mac and cheese salads and dodo shrimp. All excellent. Salads were so fresh, would have really loved to have been able to enjoy without pressure, because they brought the hot food and salads out at the same time. Had to send both main dishes back for not being hot. Lastly it is Valentines and we had an early reservation, we were the first to be seated along a long wall and the table they chose to assign use was right at the crack in the booth. We were able to slide over so the one person on that side didn’t have to sit on the crack. There were 2 4 tops on either side of us and the hostess then chose to seat the one we were closest to and asked us to slide over. We pointed out the crack so we slid over next to the other 4 top. Thank goodness it was never used because the only way to get to this table would have been to move us again. Restaurant was not full an hour later and we should not have had to be seated at a crack and asked to move our table. Waitress Bailey was great, food was good. They need to be more aware of customer experience. We may try on a non holiday to see if they figure out customer experience is important:.BAZNativeVersion: 6.38.0

Usually good, not this timeOrder was not as we requested. My husband can’t eat eggs. When ordering it we requested it on the side, for our skillet like we ALWAYS do. It came with the eggs on. I mentioned this to her as she put it down. She said ok we will remake it . When it arrives back in 7 minutes it only had the eggs removed. Fine, I guess we gamble if it makes him ill. My back ground is f/b. I know when an item is just sent back out. Eggs not even warm and the same for the skillet. The cheese, where the eggs used to sit, was the only cheese melted. Surrounding cheese still unmelted. When the diced potatoes don’t come out hot is also a huge indicator. They always come out supper hot. Yes I could have said something AGIAN but I didn’t want to turn our Sunday breakfast into a complaining session. I used my INKIND app (which I love and highly recommend getting) valentines reward for this. So…ya it was almost 1/2 off but now my husband said he won’t be back. It’s close by and I enjoyed there. I guess since I used my valentines reward for this at MH I have no other choice than to break up with them..Ncs311Version: 6.38.0

Fantastic app - I highly recommendI downloaded this app only because it was part of Amex offers. I kept seeing it Amex app again and again and decided to download it. And it’s been a great decision. I absolutely love this app. In 3 months I have been using this app in NYC, I have easily saved over $200. Even without the Amex offer, the monthly fee for the app is worth all the money and more. I would also recommend because through the app I found two great restaurants in NYC - Kanyakumari and Kabob aur sharaab. I also had great experience with their support team. For some reason, I didn’t get the monthly $50 promo in my account, they added it without any questions asked. Only small issue I have faced - in places where the internet connection isn’t great, you won’t be able to pay using the app. Happened to me once in Maman but haven’t happened since..Hrushi188Version: 6.17.1

AmazingI really do love this app. I’m a big foodie, I go out to eat a lot. I love trying new restaurants and this app enables me to do just that. I go to all kinds of restaurants including fine dining. This app allows me to save money and earn cash back while eating good. I would have given 5 stars however, unfortunately I just found out from another review that the company has gotten rid of the monthly $10 off of $30 bonus. I noticed about 2 months ago that I stopped receiving the bonus. I was going to start paying for the app so I can get the $50 off of $150 monthly bonus but now I’m hesitant to do so if the bonus is no longer offered. The monthly bonus was one of the main key components that made the app so appealing. I have saved a lot of money using InKind and I love the app. I’m really hoping they bring back the monthly bonuses, or that this hiatus is to improve the bonuses. I still definitely recommend the app but if you join now, you won’t know how absolutely amazing the savings used to be. You’ll still save money but you would’ve saved more :(..Kels.IconicVersion: 6.24.4

Anniversary / early valentines date.I celebrated with my husband. For once he is not too good at picking places this year it was his turn. And he blew me out. Delicious food he got the lamb chops I got the pistachio crust salmon. And let me just say WOW! Delicious. For the table we got ponme puree and glazed carrots also delicious. And what blew my mind out even more was the dessert. Potato ones are very generous. We tried the wild berry butter cake and the espresso noir. And before I finish this of I can convince you who read this to try this place out besides the food being delicious it’s the environment. The hospitality won my heart. The staff is so kind and helpful. Over all I am leaving but planning my next visit. 🩷.Love cvs!!!! so convinient.Version: 6.38.0

I NEVER write app reviews but…This app is honestly for the steals!!!! it gives you so much discounts and coupons and cashback points for every transaction so if you think about it really you’re saving almost 40 to 30%. Within the first two transactions, it gave me and my boyfriend, a free ice cream night out on the That would have cost us $40. I have saved so much instantly from this app and it’s made me try out new restaurants that I would have never gone out of my way for and been very delighted .The codes apply to the happy hours so you save so much as well on top of that..Yessi387Version: 6.29.0

True FoodI just left True Food and my experience was exceptional! This was my second visit, the first being for a friend’s 40th birthday a couple weeks ago. Our server this time was the most pleasant Jewel and she really was top tier. From the beginning she did such an eloquent job explaining the mission and beliefs of True Food. She checked on us regularly and I definitely was never parched. Jewel gave updated on our food and made sure everything was to our liking. Just like Jewel, her recommendation of the flourless chocolate cake was a top tier ending to our meal. Until next time. Thank you Jewel for a great dining experience..True Food ShineVersion: 6.19.3

Fantastic ExperienceI went out with a big group (8ppl) and wanted to try out the InKind app at a participating restaurant, but worried that it would be complicated given my large party. I experienced just the opposite. It was so easy to use, I paid exactly my share and the manager told me that they love when customers use the app to pay for a bill. It is easy and seamless on both sides. That and given you get more credit as you add funds to your account, I will definitely be using InKind. And my friends are starting to use it too. It helps me AND helps restaurants, so I am here for it..NYC AG917Version: 6.4.5

Absolutely Fabulous - really!If you’re in Manassas Park, do yourself a favor and stop by Little Bowl Thai & Japanese Restaurant. Daniela made the experience outstanding with her attentive service and spot-on menu recommendations—she really knows her stuff. The portion sizes are generous—honestly, one dish can easily feed two people, so come hungry or ready to share. And don’t skip the Triple S Sandwich… it’s absolutely excellent. The ambiance is warm and welcoming, the place is clean, and the staff are genuinely kind. Great food, great service, great vibe. This is the kind of spot you’ll want to come back to again and again. (Assisted with ChatGPT).Aeon7fluxVersion: 6.47.2

Great RestaurantsSo far I have gone to two restaurants connected to InKind. One restaurant on Treasure Island called Mersea. The other University of Beers in Vacaville. Oh my goodness! Both places are spectacular! Mercy has good food, but what was amazing is their view!! Amazing is not the word for it spectacular, overwhelming breathtaking. It was incredible. Then I had inKind money to use for another restaurant and my husband and I chose to use it at University of Beers in Vacaville. Now this place has amazing food. Wow the flavors just pop! And the beer selection is beyond spectacular so happy!!.Laceybee3Version: 6.41.0

Excellent Customer Service Following App OutageUpdating my review... A prompt response to my email to support with an apology and resolution following a crash to its servers has restored my trust in its service and I will attempt to use it again. There was also a training issue at the restaurant (server should have been able to manually charge the house account) which I’m told has been corrected. ————————————— This is incredibly frustrating, even when attached to WiFi the app doesn’t connect and continuously crashes. I can’t use the credit in the account and had to pay by credit card rendering the app useless..AACanuckVersion: 5.4.3

Everyone should have to save money!!I love this app. I’m based in San Francisco and as going out to eat is very expensive, this app is incredible helpful. My mom gave me a $25 credit when I spent $50 and I used it last night at a great restaurant. Pro tip: if you have Costco they can have gift cards for in kind as well. My mom bought a $100 gift card for $70 so my meal (3 people) was paid for in full using the gift card and promotion. You will save money using this app and it’s very user friendly..Rivka KeithVersion: 6.12.4

Need a description to it’s servicesI received a $50 credit to try out this app and it was great.. up until I had about $20 left in my wallet that I wanted to use and it keeps saying that I have to have a BILL MINIMUM of $100??? This is so upsetting given that I wanted to use up all my credit before I end up purchasing more. Does it mean to say that I have to have keep having a recurring amount of $100 just to use this app? No thank you. Don’t download if you have the $50 credit- you won’t be able to use it all. Inkind should put that as a disclaimer or have it along the lines so people are more aware..Michelle bubsVersion: 6.4.9

I used to like it but I got scammedI visited restaurants on the inKind list specifically because of a $30 off $90 promotion. However, the discount was not applied to my bill, and I ended up paying the full price. I was disappointed, as the promotion was the primary reason for my visit. I addressed this issue with the restaurant owner and manager on the day of my visit, and they advised me to contact inKind directly. I reached out to inKind, but it has been about three days, and I have yet to receive a response..LilmermaidbriVersion: 6.26.6

Love, love, love!!I was deeply skeptical about inKind at first because I couldn't imagine this app was for real (or deeply harmful to restaurants a la Groupon). But in 9 months, I've tried more than 40 restaurants I wouldn't have visited if not for this app, saving more than $1,000 (yes, my app tracks!). I've had delightful meals and experienced fantastic service from inKind whenever I needed support. I can't recommend them enough — in fact, I've referred more than 15 people since I started in August 2024!.Chix0rgirlVersion: 6.27.5

Just double-check the pricingThe app appears to be easy and helpful, but with my first order, I noticed after the fact that the ordering prices in the app were inflated compared to buying direct through the restaurant site or app. This did not appear to be the case when I tried a different restaurant, so all I can say is, be aware and do a quick compare to see if you really are saving money. I’ll still use the app, but I would have wanted to be told about this, so I’m sharing it for others..ButtercupBlueVersion: 6.26.2

Fabulous and healthyI found this healthy, amazing tasting restaurant on inKind. It was near where my doctors appointment - sat at the bar and TONI was my helper. She was amazing. Told me all about the menu no seed oils you can get gluten-free vegetarian all sorts of different options and it’s absolutely delicious. I got the burger protein style. it was delicious and the french fries are phenomenal. I even tried the air fried chicken tenders just two of them and they were so good and their house sauce was delicious. I highly recommend coming here.DDebbyDDebVersion: 6.39.1

Great Savings, yummy foods!Initially, I was skeptical about using the app after reading some mixed reviews. However, I decided to give it a try after dining. I entered my information into the app, and my discount was successfully applied. At one point, I became concerned about my information being stolen, so l promptly deleted my credit card details from the app. Despite this, I had no issues and am happy with the outcome. I'm looking forward to using it again..Vegan_foodieVersion: 6.17.0

ObsessedIf you dine out often, you need this app. inKind is like one big loyalty rewards program to a massive network of restaurants, giving you extra cash to spend at restaurants you frequent. The ability to book reservations and pay your bill in the app are just the cherries on top. But honestly my favorite part is that paying with inKind directly benefits the restaurant - servers are always so excited when I pay with the app..CMP1108Version: 6.4.9

A STEAL!Love using inKind. Always get savings off every meal plus occasional additional discounts! They run specials on specific restaurants monthly such as 30 off 40-50, 50 off 100 or 75 off 150. If you eat out (go out for drinks) as much as I, it will pay for itself in no time, if purchasing the pass but either way; good deals to come and the restaurants haven’t disappointed yet **some mentioned restaurant availability, full disclaimer: I am in the DMV**.HowdyDahliaVersion: 6.25.0

App continues to crash on me!Tried many times and even uninstalled and reinstalled the app but continues to crash on me. Waste of my time and I already have several hundred dollars in credit on the app for a local restaurant. Had to use my credit card even though I have already prefunded this house account for this restaurant. What’s the point of this app if it’s not going to work when It’s time to pay the bill?!.Cprep123Version: 5.5.3

Game changer for dining out!It’s crazy to think a company like this hasn’t existed till now. I eat out A LOT and some of my favorite restaurants are on inKind all over the country. I mostly eat at inKind restaurants now and I love how they support the industry too. You spend the money you were already going to spend eating out, you just get bonus credit on top of that. Great product, great customer service!.ATXfestheadVersion: 5.6.4

RUTH’S CHRIS~COME BACK TO KC!!Solid 3 all the way around. Service was okay. One steak was not cooked correctly~ twice. Sent it back both times. Even the 2nd time back it was okay but not the way it should have been. I had to wait to eat my $95 Waygu steak while waiting on the “retries” of my wife’s steak. Quite honestly, the prime steak was as good as my waygu. The staff did discount part of the meal to make up for their chef’s inability to cook a steak properly AND our inconvenience. Did give us a carrot cake for our anniversary. Can check 1587 off our list~ been there done that..MsladrVersion: 6.36.0

Mildly DisappointedWe came to celebrate our 25th anniversary. In comparison to most upscale chain steak houses the food was decent but not spectacular. The salads lacked the little extra that are generally included(bacon bits, croutons and boiled diced egg). The steak wasn’t seasoned at all. It was cooked perfectly and tender. The cornbread appetizer was very undercooked. I will say the service was spectacular. Joshua was attentive and prompt. Didn’t hover but didn’t feel like we were ignored. Overall we would probably return but would likely favor options other than steak..Noway333333Version: 6.36.0

Our favorite !!One of our very favorite restaurants in Las Vegas. We enjoy having small plates and the « tapas concept ». The flavors never disappoint ! My favorite appetizers are the péruvien scallops and the oysters. As a main, you cannot go wrong with the pasta or risotto. The service is impeccable. Efficient and super friendly. Our server, Adida is always wonderful as is Alex. The manager. Joe is also a gem. Paolo is a character who brings a special charm to the establishment!!!.Micheke lVersion: 6.37.0

Best app for going out!Who doesn’t love cash back!?.Brett 16Version: 6.39.1

Great appI hope more restaurants get on board!.Kennyt ToVersion: 6.25.0

Please allow Canadian phone numbersCanadians visiting the US can’t use this App. Please allow Canadian phone numbers to register.DriodVersion: 6.24.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.51.0

InKind Negative Reviews

App Did Not Pay My Bill - Very Embarrassing! Avoid!!!I’ve used InKind three times. The last time I used it, it failed to pay the restaurant. The restaurant was kind to me in the situation fortunately. I contacted customer service to ask what happened and to make sure the restaurant got paid. Cristy assured me the restaurant was paid, and confirmed that I would owe InKind $93 as I expected. I have been asking them to process this $93 payment for SIX MONTHS, and they’ve refused because Cristy is inexplicably stuck on asking me to pay more money for additional gratuity, (again, on a bill from six months ago). This week, I gave Cristy a deadline and said that if they didn’t take the $93 I would assume they’ve gifted the meal to me because I can no longer be responsible for their accounting. I don’t get paid for this. Cristy chose to continue to again argue about gratuity, and I take that as a clear sign, after six months, that they have no interest in taking my money. I’m actually sad about this because I was enjoying the app, when it worked. The creators and owners of this app need to demand to see Cristy’s email chain with me and see how she’s losing money for your company. Avoid this app at all costs! You risk being humiliated at the restaurant when the app fails, and then a ridiculously difficult process should you try to fix it. I never had to contact them and ask to pay this. I was trying to do the right thing. This is unbelievable..TCinVA12Version: 6.17.1

Misleading promotionMisleading advertising. Went to make dinner reservations at a restaurant I had wanted to try, and saw advertisement for this app, with $50 off as a ‘special welcome gift’. Seemed like a good deal, but when I tried to reserve a table through the app, all the spots were taken through the discount expiration date. Of course, plenty of seats were available with no discount, through Open Table. Yet, the app and discount continue to be advertised on the restaurant’s website. We ate at the restaurant without the discount anyways, and I will be deleting this app. Edit: developer just responded that we could use the app to pay for the meal anyways and get the discount but that was never clear and we enjoyed our meal a week ago so it is too late. App was deleted and I will not try to use it again. As with many things, better to deal with the company directly than from some confusing third party app..Jj56778938484Version: 6.17.3

Changes in Service are deceptiveRecently went round and round with InKind support as my rewards had disappeared and I was not accruing the stated cash back offers. Come to find out that these cash back offers only apply to a single credit card purchase, at time of sale. I was using monies loaded into my InKind wallet for convenience and now that ease of purchase is being used against me. On top of that, I had originally received a $10 off $30 monthly bonus reward which was eliminated with the Terms of Service but not mentioned anywhere. The case of me not being allowed to participate in obtaining the rewards due to monies in my InKind wallet is what is pushing me to just delete the app in its entirety. What once was a great incentive to try new places has now soured my thinking about this app. I’m sure I’m not the only one who thinks this way..TgmedinVersion: 6.23.0

SCAM ALERT. Do NOT use this appThis is hands-down the worst app experience I’ve ever had — and that’s saying something. I downloaded this app because at the moment of the reservation on a restaurant’s website, an add of this terrible app said it was “convenient” for paying the bill plus it would give me a good discount. Big mistake. The only thing this app is good at is stealing your personal information. When I was ready to use it to pay the restaurant bill, it kept showing decline over and over. I tried different credit cards, all the same problem. Our waitress said that she saw the same problem with many customers… shocking!! Not an isolated issue but the worse came next day when my bank alert me of fraud from a transaction that was trying to be processed in the UK the night before… hmm wonder why!! I did not have any inconvenience at any merchant only when trying to use that App Now my card is blocked, had to call my bank and request another card. This app is a scam disguised as a service. It’s unsafe, unreliable, and downright criminal. Apple/Google should remove it from the store immediately. Until then, do yourself a favor: pay in cash, or just walk out before using this garbage. AVOID AT ALL COSTS..MarcDoncVersion: 6.28.0

Fraud happened to meMy inKind account was hacked and my partner’s credit card which was stored in the inKind app was charged for an expensive meal that someone ate. The meal was probably paid for using the inKind App without using the physical credit card. We found out when my partner’s credit card company sent him a notification and after that I received an email from inKind with the receipt of the expensive meal. I’ve emailed inKind support to alert them about this. My partner blamed me for saving his credit card info in the app. I won’t use inKind anymore. But if you still do, I think removing your credit card immediately from the app right after paying, or not prepaying much cash in the app might save you from such fraud, particularly around holiday time..Mich_008Version: 6.7.13

Will TAKE YOUR MONEYFirst and foremost. THERE IS NO REAL CUSTOMER SUPPORT FOR THIS APP, AND THEIR EMAIL SUPPORT IS UNRESPONSIVE. I am still relatively new to using this app and paid for part of my meal at Sweetfin in DTLA. They said they couldn't find it in their system. I IMMEDIATELY reach out to inKind, and the only way to contact them is through email. They said they'd get back to me WITHIN 24 hours and have yet to reach out past their initial blanket email. Businesses can steal your money, and they will DO ABSOLUTELY NOTHING about it. Be warned. If you're visiting an untrustworthy business, you have NO protection against stolen money because they WILL NOT CARE. Just buy directly from the company at this point. Every business these days is outsourcing support, making it harder for you to file proper complaints..AlliBear93Version: 6.29.3

FRAUDI was out of town, and made reservations for a restaurant using this app. I never used the app to pay at the restaurant but months later I was charged $310 for a “gift” I sent to someone I have no relation to. I never made this purchase, but the money was deducted from my account. I only found out because my bank notified me and I got an email from this app saying my gift was sent to the random person. When I proceeded to contact the app there is no customer support phone number. I emailed them and go no answer back. I sent multiple chats and never heard back. This is such an awful experience, especially when you’re out of town and your card gets cancelled but you need to use that card for your expenses on the trip.HonestlyLoveVersion: 6.10.1

A nightmare for takeoutThis app seems like a good concept unless you want to use it for takeout. I ordered takeout through the app and there is no warning that you will have to appear in person at the restaurant to pay for it. I had someone already nearby who was going to pick up the food and bring it back. Worse yet, the order is completed and the money is deducted from your account, but there is no way to contact a person at in Kind and there was no way to contact a person at the restaurant. Incredibly frustrating. A ton of wasted time, money lost, and now it is past dinner time and we are starting from scratch to come up with a plan..My reviews 395Version: 6.43.0

Promotion liesI downloaded this app after a friend referred it to me as there was a “special promotion” for $150 to use at any restaurant. I double checked the provisions to make sure there wasn’t a catch, no small print or anything like that. My friend used it and got $150 worth of food in his area absolutely free, me on the other hand looked stupid when I tried to explain to Smokey Bones the said promotion, and then the app magically changed to *after you spend $300. Originally it did not say this (an hour later) I wanted to use the app afterwards but I’m very skeptical their terms and conditions will change again if I order in the future through Inkind. I deleted this app and will let my other friends know this was a promotional scam..MikestromusicVersion: 6.17.3

Major bugFor the last few months, several InKind restaurants don’t show up on the map anymore - restaurants that I go to and pay with InKind. I’m standing in front of them and they don’t show. Trying to reserve a table? Tough luck, they don’t show. Then others do show just fine. The other day, I was trying to pay and couldn’t find the restaurant in the list. Out of desperation, I hit pay and the restaurant suddenly showed up on the pay screen, but still not on the map. If I go by the map, there are far fewer restaurants shown than there actually are. Even now, I’m trying to locate two of my frequently visited places and they don’t exist on the InKind map, while I know they take InKind. Please fix!.De SchnackVersion: 6.34.0

Do not use this App, it is definitely the worst experience you can have!I paid $1000 upfront to use this app, and this app never worked. The app got stuck on a screen OVER MONTHS, we had plenty of money in the account but kept stuck in screen when we need to process the payment. The customer support is unbelievable dishonest, they promised the issue can be fixed shortly but never get anything done. When I request a refund, they are trying to steal your full payment on account. It is very embarrassing to use this app and make you feel like fool when you paid everything upfront but the app never worked. STAY AWAY FROM THIS APP AND THE UPPER MANAGEMENT IN THIS COMPANY IS TRYING VERY HARD TO KEEP YOUR MONEY IN THEIR POCKET AND WON’T CARE ABOUT ANY CUSTOMER FEEDBACK AT ALL..GKC000999Version: 6.3.3

Broken PromisesI was offered a $25 off my next meal over $75. I went out with my family for a meal over that amount, and upon receiving the check and paying it through the app, only to be told I needed to pay $10 A MONTH TO REDEEM IT! And on top of that, when I declined and finished paying with the app, they had the AUDACITY to have me pay an addition $3.35 for the privilege of using the app. Look, to be direct, this app might be free to download but you will need to pay to actually use it in anyway actually useful and the app is not upfront with you about this. I truly hope the devs read this and change this. It’s not consumer friendly and anyone who might download this app should be fully aware of it..SmhaenllyVersion: 6.10.1

The app took back the $50 sign up bonus just because too many people are signing up latelyIf InKind can’t afford to keep its promise, then don’t make an offer to begin with!! The app is having a deal with Amex so many Amex users have been signing up for this app. The app used to offer a $50 credit on their website + $25 referral bonus = I had $75 credit in my account. Today I saw people saying InKind deleted their own $50 offer (probably due to the influx of users like me who heard about the app from Amex), I checked my app and it’s true, now I only have $25 referral credit. I’m speechless. I’ve never seen any business do this. Glad I didn’t use this app yet though I was planning to use it tomorrow..Ezzww7Version: 6.4.9

A big scamI signed up and, as there was an offer, good in my neighborhood, for $50 off $150+ on the bill, and had a bill of $253 inKind told me my payment did not go through (absurd); that my address has changed (same address since 1989); that they reached out to American Express and were told the payment had not been approved (I don’t have an Amex, I used my Apple Card and sent inKind proof I had been charged. Every excuse not to give me the $50 discount at the moment I paid (payment was done via the inKind all). I gave up and warn others not to use this app. It’s simply a scam. I would give it a -0- star rating but the option doesn’t exist. Even 1 star is too much for crooks.EANYC2Version: 6.31.0

I don’t often review, but this was too much!The experience that I had with this app felt like a complete scam. It involved Black Rooster Taqueria in Orlando Fl. The ad said that you would get 15 dollars off your meal if you spend 45 dollars by using InKind. So we did, but then we are told that it doesn’t apply to the current meal but to the next one. Then when I go to use my 15 dollars off it says that I have to spend another 45+ plus in order to apply the discount. A complete disgrace! So in order to get 15 bucks off a meal I have to spend close to a 100 dollars at a taqueria?! Not to mention the time spent signing up and putting your information on the app. I guess InKind stands for thieves banding together..GBs in GBVersion: 6.12.0

Frustrating search and filters, slow appI onboarded to this app from a restaurant website offering $5 off, but it added about 20 minutes of onboarding to what would be an otherwise quick order. First, the app is extremely slow. Once i finished onboarding, it then told me the restaurant was closed, so I tried to search for other options that might be open; but their search is really lackluster with no way to filter for open restaurants near me. I went back to the original website to see their hours, and the website reassured me that they were indeed open. I check again on this app and now it’s allowing me to order and use my coupon. Finally I got my order in, and wanted to share with my husband who is going to pick it up, but there’s no easy way to share the order beyond screenshotting and manually attaching to a text. All in all not a great experience with this app. Too much friction, way too slow and bulky..RwittenVersion: 6.14.3

Used to be goodFirst, some of their 5-star reviews appear to be fake or paid for, saying “Best restaurant” and “Great service”, when it’s just an app. Second, I’ve used this app a lot in 2024 and it gave significant discounts and bonuses. Those are mostly gone now, replaced with a 20% off, but it’s apparently not even 20% off the meal you pay for, but goes into your account. They want $10 a month as well. Basically they changed the rules and benefits without even notifying InKind users. Suddenly the best things about the app just vanished. I will spend what’s left in my account and quietly delete..Walter SedouxVersion: 6.24.5

Gift cards are NOT rewardsUsed the app for the first time today and it works fine, but in what world is a gift card a reward or offer? I only knew about the app because the restaurant we went to had a $20 off offer on their web site. Between booking and today’s visit I got an inKind gift card and added it to the app. Fast forward to paying and I can apply EITHER the restaurant’s bonus offer OR my gift card. I paid money for that gift card and I should be able to apply it my remaining balance AFTER applying a reward/offer because they are not the same thing!.Jack's dad DEFVersion: 6.50.0

DON’T GET SCAMMED LIKE I DID!This is literally the first time I have ever written a review for an app but I’m so upset I had to make others aware. I signed up and yes the app worked ONCE and helped me save money off the dining bill. But then a few weeks later, ALL of the restaurants in Michigan disappeared from the app! Not a single restaurant uses InKind anymore. But wait that’s not the worst part; it won’t allow me to cancel the membership. When I click on “Cancel Membership” it first asks “Are you sure you want to cancel” something typical like that, and after I click that I want to confirm the cancellation, it says an error has occurred. Terrible! I have to call my bank now.MichelleinMichVersion: 6.9.6

Do not useI bought gift cards at Costco, mostly to use at Buca de Beppo. Shortly after I bought the gift cards the restaurant disappeared from the app. I wrote to InKind and asked for a refund. They wouldn’t do it. Then I found El Torito in the app and we went and used some of the money. Now we decided to go again and the restaurant is not there again. There are only 2 restaurants in my area, hot dogs and pizza. I have once again asked for a refund, over $300. I am waiting for their response. I will not use the app again as it’s unpredictable and it’s making me concerned that the restaurants are dropping off without notice to the customers..GrandanaVersion: 6.27.1

I believe it’s a scamThe first time I tried to use the app it took forever to process. As a matter of fact, after trying for 20 minutes, the manager offered to try to resolve the issue. After another 20 minutes, it still wouldn’t work. We ended up paying the bill ourselves and leaving. Over an hour after leaving (a full 1 hour and 50 minutes after we first tried the app) I received an email it had been processed. Are customers expected to wait hours for it to process a payment? The manager told me they have had many problems and complaints about the app..Jp7150Version: 6.7.13

Missing sign up bonusI signed up for this app a couple of weeks ago and received a $50 bonus at one of my local restaurants for doing so. I was planning to use that bonus at dinner tonight but I can’t find it anywhere in my account on the app! Not even in History…it’s as if the bonus never existed. I don’t want to address it with the restaurant tonight because we are going out with friends who we are going to treat so I don’t want to the make a fuss over $50 in front of them. Given this experience, I would have a hard time trusting this app with my credit cards and do not recommend..LK203Version: 6.24.5

This app is used by restaurants to scam and double tipI went to a burlesque show in Brooklyn, Red Pavillion and they added gratuity to the bill on their iPad. Then InKind added gratuity on top of the bill with gratuity included that the restaurant and Red Pavillion was refusing to show me an itemized receipt until I said I’m not paying until I see a receipt of what I’m paying for. Then I realized they are making you double tip here. Will never be using InKind again which is said because I’ve used it at a different establishment -Nubeluz and the discount was just that, a discount it wasn’t an opportunity for a business to scam you by making you double tip..BigBodyLouieVersion: 6.26.7

Do not signupVery shady company. They do not let you delete your Acct once you realize their app is 100% worthless. I know inKind wants to show that they have a high number of registered users so they look more successful but it’s unethical to disallow people to deactivate or delete their accounts. To inKind: If you try to sell this company and it’s proven what you did, you will lose. It’s been 20 minutes and your deactivation is still clocking Would you like me to show restaurants what you’re doing ? Restaurants, These aren’t active users, they are people who want to delete their accounts but this app won’t let them..Azmw14Version: 6.7.1

Doesn’t workI liked the idea behind this app but after downloading and giving it my phone number and email and allowing it to send me ads- which I wasn’t thrilled with- and accessing my location info- it kept offering me restaurants in Nashville. I’m in MINNESOTA- I couldn’t find a way to search by zip, city, or even state. I scrolled thru offerings that led me from “30 miles” (Nashville) to out of the country. I’m deleting this and hoping I don’t get a ton of spam. Oh! I also tried to report my concerns but they only take complaints about you experience with the app in a restaurant. I wish I had gotten that far..Pchan101Version: 6.17.0

Bad app. Doesn't workBad app. Nothing works. Very questionable.Bluberriez21Version: 6.9.2

Does not workWent to a restaurant in Bethesda because of the $25 off offer. Told to use the app. App is useless. Can’t link card. « App support » gets you to InKind website, no support anywhere. What kind of rink-a-dink business is this?.ZigofeedVersion: 6.8.2

Doesn’t workDoesn’t work.BethhhhhhhhhhhmnbguVersion: 6.7.13

Trash AppDoesn’t work, can’t explore. Horrible experience just to get $5 off. Deleting it now.RichTeaMedia360Version: 6.7.5

Literally nothing worksFeels very scammy. Can’t link card. Can’t search restaurant. Even with location access. Asks for phone email payment. And does absolutely nothing..KarancpVersion: 6.7.5

Seems like a scamThis app is promoted through different restaurant websites and the first thing they want from you is all your information to market to you and yourcredit card. And then it doesn’t give you the promotion promised. Do not download this app..SamsteasandspicesVersion: 6.7.3

Scam ?Can’t link the card . Is this a scam ?.Felecity 5Version: 6.6.3

Payment Linking Doesnt WorkGets stuck at linking a card and cannot access my new account..FrankZhang0Version: 6.6.1

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