Second Phone Number -Texts App Customer Service

Second Phone Number -Texts App Positive Reviews

Very awesome;but not freeI like this app air. It is very cool instantly I was able to make phone calls or text messages. I had a lot of fun with it. Shortly after using the app on afew calls and some texts, the texts stop going through, I like the app I don’t like that I probably can’t afford the app. The app must be purchased just to download. The. There is some sort of point system. Each call and each text uses up so many points til eventually you don’t have enough points to use it. I think it would be better if he just had to pay a monthly fee for using the app rather than continually having to pay when you use the points and that’s what I have to say about this very awesome very very awesome not free not free not free.BritrahenVersion: 1.8.1

Awesome with wifiI didn't have cell service but with wifi keep coming back to this app. cheap. had it for months and no SURPRISE you owe an extra 20$. love it. you can have a contacts list and everything. you get a bunch of calls and texts under 10 bucks a month. better than paying 40+ for cell service. if you have good wifi this is def the app. no adds, no surprises. flat rate for a month and it's not a subscription. it's why i keep downloading it when i'm down bad😂.BridgetttbVersion: 1.9.9

C HarrisIf not the best side line app dependable reliable great price setup I work construction so I’m all over the State of Ohio and I’ve never had any issues when making a call or sending a text thanks guess because of your service I haven’t loss any future jobs due to missed call s or dropped calls.Southren boy7129Version: 2.0.7

2nd PhoneThe is an awesome app. You guys deserve the best ratings and the most awesome features. It is helping me keep track of my son. Anyone with kids of any age, in todays world you can never be too safe. That’s a saying my mom used to use, and wouldn’t ya know it here I am at 54. There are so many reasons to have this app! 🙏🏼💖💫✨.Grayson MadsenVersion: 2.0.6

Can cancel immediately but still use freeApp functions as expected. It does have a free trial. You have to accept the “fee” or payment but can immediately log into app and cancel but still get 3 free days of use. If you just want for free trial, download set it up and go into setting and cancel right away..Review-forrealVersion: 1.7.1

A bit better than expectationsI have tried some to 2nd number or Text now or .... but found this one easier and price worthy opposit simillar brand 2nd PHONE NUMBER with very limited choices and a bit expensivER ,lazier so I found THIS satisfying enough.Sina747Version: 2.1.1

Super Easy To Set UpI have been wondering for a long time, if something like this even existed, then I found this App. This is a huge quality of life issue for me in ways that I can’t even begin to explain..Bonner1970Version: V2.0.4

Great app but longer length pleaseHello!! I am writing a review from the USA, and I have no problem with this app, it’s just that I would appreciate if you extended the time. For example: you only have the number for 3 days. Otherwise, I love this app. I couldn’t text FaceTime or call on my phone, but thanks to you and this app, I can. 😊 Thank you for your time! - Rikki.Rikki EleyVersion: 1.5.5

PerfectExactly what I was looking for and has so many more options than any of the other apps. Plus credits to make/receive calls and texts are actually a reasonable price!.Nicholetta245Version: V2.0.4

ReviewThis is the worst app ever text free way better and is not as expensive as this crappie one. Plus you will get double charged every 2 weeks. Or sooner DOUBLE CHARGED . I want to cancel the “service “ in case anyone from this app reads this.First12320Version: 1.6.6

On line dating!I have been online dating and don’t like to give my number out. This app allows me to talk, text and not give my real cell number! I used to carry a trekfone for this purpose this and app is awesome!!!.Leahmarie5Version: 1.8.2

WowThis app is a godsend savior very very cheap worth the money 100% very easy to use and set up integrates with your current calling features in your contact list it’s awesome awesome awesome product.PaincovenantVersion: 2.0.6

Call app 2ndLayout diaphragm is basic, however is quite direct with options available. Anyways a small recommendation if I may, possibly find a more attractive layout that compliments the number pad styles. ♥️.(Clementime)Version: 1.9.6

Can’t receive testNo customer services.. I paid for the app and I could text but not receive.Sand box modeVersion: 1.9.0

Good app but big problemApp works as it should. with free trial and everything. but subsequently i get bots texting my number immediately after signing up for the app. not saying it’s this app. but it doesnt look good when you get sex bot texts IMMEDIATELY after putting my number in the app.Austin AINT CoolVersion: 1.8.1

App was not working for meAfter I paid for the service was unable to use it, so I had to cancel the subscription and now I’m requesting for a refund for my subscription which I have paid for already.El GicVersion: 2.2.1

Great appA tiny hiccup, after I unsubscribed your service I received a text. It’s supposed to be disconnected once one unsubscribed the app. Otherwise it’s a wonderful service and I highly recommend.4456tVersion: V2.0.4

It worksThanks it works can call anyone well done.This game need first proson modVersion: 1.0.6

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.2.3

Second Phone Number -Texts App Negative Reviews

Our number was deleted because this app developer didn’t pay its bills.We had a number for 2 years and then the app developer didn’t pay their fees so our number got shut down. When we tried to port the number we were told the number was locked. Do not use this 2nd number for business. These developers are absolutely scammers and sent us a response that our number was “not working because of uncontrollable circumstances (they never paid their bills). Here is the response on why our line was disconnected yet they still continued to bill us through the App Store: “We are very sorry for the bad experience, we can provide you with a new number. What you need to understand is that the new number can call the US and Canada numbers normally, and the service in other regions is still being fixed. However, due to force majeure, the SMS function cannot be used. If you need to change your number, please let us know and we will change it for you”.Mr. Harry OttoVersion: 2.2.1

Money sinkYour app description states the app is free to use during the three day trial and during the subscription week, month, or year. What it doesn’t state is, it’s only free to use while you have credits. It’s doesn’t state you get a limited number of credits to use during each subscription period and that when those credits are used, you have to purchase more a penny per credit. Which doesn’t sound like much, but your description also doesn’t say how many credits each incoming or outgoing text and call takes. I used this app for a couple of hours for business before I was already having to buy more credits. I’ve had to spend $10 today alone just to have enough credits to communicate with my clients and none of this was in your app disclaimer. Why is there no option to purchase an unlimited use plan or why is this not explained in explicit detail at the very least?.Alandis20087Version: 1.7.4

Money PitNot only is this one of the more expensive phone apps ($7 a week or $12 a month), but they also allow you only a limited number of credits within each pay period that you have to use in order to make calls, and even texts! Yes, this is the only phone app that I've seen that charges you credits to text. All the other ones I've seen allow for unlimited texting. And even if you pay for their weekly or monthly subscription and you happen to run out of credits, you then have to purchase more to continue to make calls or texts, again even if you're already a paid subscriber. Skip this app, because there are other MUCH MORE affordable phone apps out there..Steve87105Version: 1.9.6

AwfulI don’t even know Where to start. All I know is that I have messaged repeatedly for help I’ve gotten one email. First flagged my pictures tell him he’s too risky to send them one Lamy too. I can type up this whole text and before I push the send button just floats away so I had to retype it and this will happen 3. 4.5. times. And you better believe that this app still charges me for each and every single one of them. All this on top of the $13 a month too. So right now I’m paying about $100 a week for credit as well as a monthly fee. This app is a rip off the one feature I like about it is not enough to keep me around any longer customer service is nonexistent stay well away from this app.AngelainLHCVersion: 1.9.0

Over time have come to dislike this app.If you need a second line, it works for basics; talk/text. BUT, if my text threads where all disheveled and it would only show the text I would click on from my phone notifications. Even through the app (itself) I would refresh it and it wouldn’t show the texts in between. This caused many problems for me, as I used it as my business line. Also, I had picked a number and had many work-related text threads containing important information and contact info, and after a few months the app randomly restarted (I am guessing bc I updated my iPhone) and I had to get a new number and all the info was lost. I am canceling my subscription after today..LakdbhuddVersion: 1.7.3

No response - disappointedI am very disappointed at the unresponsiveness of their customer service. The app was working fine for a bit and then stopped working without any reason. I have not been able to send messages and people have not been receiving messages from my 2nd number for 2 weeks now and I have contacted customer service multiple times both through the app and by email. I have not heard a single response from them or any attempt to resolve the issue and I am very frustrated, as I rely on this app for communication for my business..-Steph-:Version: 2.0.7

Texts cut off, out of orderI’ve had this out for a while now and it works fine for phone calls, but if you’re looking to use it for texting search for something else. Some texts get dropped, show up out of order, and many times they are cut off so for the person receiving them the conversations are jumbled, confusing, and it’s hard to have a conversation. Really disappointing. (I also have the Paid subscription so this isn’t because I’m just using the free version).ComprofVersion: 2.0.2

AwfulGoogle voice is free. There are so many free options out there but this one I decided to pay for (monthly) because I use multiple numbers for work and I had all the free numbers I can use already. So, I figured paying monthly isn’t bad to have a new number but then when my calls stop dropping I find out you have to keep buying time with points??? So they charge you a monthly fee and you STILL have to buy points to actually use this stupid app. Um no lol do yourself a favor and just buy a new phone with a new number, That’s what i’m going to do. This app is lame ..Boxer22222Version: 2.0.0

No SMS serviceThe app started out great. Then out of no where, I can receive or send SMS (text message). I didn’t realize this until my customers wrote bad reviews stating that I was unresponsive. I’ve reached out to customer service several time's and got no where. They keep stating to allow 1-3 business days for a resolution. It’s been almost 3 weeks and I’m losing business over it. Getting a new number would cost me even more in the long run. I would need new cards, logos etc. looks like I may need to do that anyways. I just won’t be using this app for another line..007Unhappy007Version: 2.1.9

Disappointed and misleadingAll I have read about these credits. It is false that the weekly subscription allows unlimited calling and texts. I was using WI-FI calling, a call suddenly disconnected during the 3 day trial period, discovered that I was out of credits. I was unable to find anything explaining this while researching a second number app in attempt to stop receiving spam calls. Most insulting, that my information can be sold to a third party!!! When will our privacy and rights stop being violated?.Woody&AnnVersion: 2.0.6

Why Purchase Tokens to Text ?Tried this app functionality works BUT nowhere did the app purchase information state that when texting you will have to purchase tokens if you send more than a couple texts?! This can get expensive, as this is on top of the monthly $19 fee, I tried to cancel before the 3 day free trial renewal and still got dinged with the $19? Purchasing tokens outside one’s normal purchase plan should he explicitly stated in purchase terms for customers up front. I want a refund ..MGBGal39Version: 2.0.0

Scam alertI registered 2nd number with my Apple ID and subscribing for one month no trial. I picked a number and I clicked next and it asked me to enter my Apple ID password which I did. Now it saying successful but asking me to enter the number I picked which I did not write down or snap. And now I’m unable to access the number I just paid for. Is this a kind of fraud or scam. Because it there wasn’t anywhere been mentioned that I have to memorize the number I picked or something. Please do something about it.Michola10Version: 2.1.5

HORRIBLEI have reached out several times to customer support with absolutely no answer. Maybe I’ll get a reply to a poor review because it seems to be the only thing I can do. I try to send text messages to my patients but no one is getting my messages. Further I think my business number has been used by someone else because I keep getting calls from random numbers saying to stop calling them…I’ve never called these numbers before.AliciaB10Version: 2.0.8

Very unhappy customerThis is a horrible app to use. My phone number keeps dropping calls. I keep missing business calls and texts. And you can’t get any support or help. I have been trying to get someone in customer service support for over two weeks. There is no phone number or email address for support. And no one answers the Facebook support area. I have left multiple request on Facebook for help..Very unhappy customer 1Version: 1.8.8

You’re horribleHorrible phone no call coming in no call out had some time it did it job over 2week can’t do anything thear no one to talk to Tex only ineed my phone on have website they keep Tex me so sorry for inconvenience we r fixing how long I don’t no losing business no no backup plan nothing no phone just stuck try to get account pin to go nothet company can’t do that ether don’t get this company so sorry fo thear inconvenience.So sorry inconvenienceVersion: 2.2.1

Spend the credits and don’t send the textI made the subscription of $13 a month hoping to have a second number but what they give you are 1000 credits for you to use per month of which they are used in each message and calls you make both incoming and outgoing, I have sent several messages and they charge me the credits but the message does not reach the receiver 👎.Miami.moneyVersion: 2.1.8

Do not purchase or download!!!I have to say this is the worst app I’ve ever downloaded. It won’t let you cancel the subscription . After choosing your number you’re good to go you give your friend your phone number. Then a week later the app glitches and makes you choose a new number. … This cycle continues each time you choose a number it’ll last for a week and then it will ask you to choose a new number. I’ve asked Apple support for a refund. Multiple times and they have denied it .. literally in shock of Apple not stepping up to protect their customers… I truly hope people will read this and make the smart decision do not download . You have been warned...1st Listener long time callerVersion: 2.0.7

FraudulentI don’t know how many times I have to say I canceled my subscription but it just keeps charging my card !!!!! Never did I even pick which subscription I wanted but they are charging my card every week I WANT MY MONEY BACK There’s no way you can contact support and they tell you to just cancel off your phone but the thing is I can check every subscription I get had and have but for some reason not this one 🤔 FRAUD FRAUD FRAUD DO NOT BEFORE THEY TAKE YOUR MONEY.FailaylaVersion: 1.8.6

No explanation of “points” only “minutes”I had to do this as a must - there is ZERO information on how many points = costs. Do you get points with every monthly reload? Is absurd that you cannot find out the basics until you describe. Most people who do this in an emergency possibly in a domestic violence situation cannot maintain the security because there is no explanation. Developers developed without consideration and under pure ignorance.Dom VioVersion: 2.1.9

No customer serviceWhen you pay you get the number if you wrote it wrong ( they never mention it’s the last time you will see it) you can’t use the phone or app after paying . No matter what I tried there is no customer service no email no reply - can’t go back . I hope they will get back to me after writing this as this the only way to reach them.David3060Version: 2.1.8

Bull crapIt seriously says that it’s free for three days so I though you know what let’s try it. The moment I clicked the free three day trail then payment it instantly came out of my account. Do not use this app. It’s bull crap and false advertising. If you are going to charge people don’t put free for three days. Already canceled the subscription but not going to get the money back even if it isn’t that much. It’s bull crap. This app is a joke..Mackennarae03Version: 1.9.7

Limited Phone Numbers AvailableTried for days to select a phone number... Still can’t find one available... Went through several states... Sent an email for support, but no response yet... At this point I want my money back to purchase an app developed by someone else just to have one that works... You pretty much can’t do anything without a number and the app is called 2nd number???.We uagwfhesuVersion: 1.7.6

UnreliableWhen it works it works amazing! However the last two months it has kicked me out of my account and made me redo my subscription, not sure if I was charged twice if I’m being honest. Then this time it kicked me out and got rid of the number I use for my business. Highly disappointed and now I have to find another way to contact my clients..FubkfubkVersion: 1.7.8

This company needs to give me back all my moneyGood with calling but when I ended my subscription my bank kept getting charge and there’s no way that I can get in contact with customer service I would not recommend you downloading this app on your phone I’ve been charge from different accounts $6.99 more than once in a month.April2290Version: 1.9.2

Big mistakeI put this 2nd number on my business cards, fliers, and website. It worked in the beginning although with a bad signal many times. Then it stopped working completely. My clients only got a busy signal or it just cut off. I lost many potential clients. This was a big mistake and there is no way to know how much this mistake has cost me..Jeff DeVineVersion: 2.2.1

Don’t even downloadCharges you monthly to use the app also you have to buy minutes to make or receive calls and send or receive text messages, what’s the point in paying monthly if you still have to pay by the minute, you’d save more money just buying a second phone rather than this app..FrankiebyrdVersion: 1.9.6

They need to work the bugs out!I got the 2nd Number and the first text message I got kept coming back repeatedly over and over and over again! This company has a serious glitch problem with their system and it must be fixed! As soon as my month is out, I’m going to cancel this number!.The BIG KAHUNA!Version: 2.1.8

Texting doesn't workMy second line worked but not texting. I tried to get a refund or have them fix the app but no luck. I was stuck paying for a month. I'd recommend not buying this app. There are a lot better apps ! Very disappointed.Bermuda-MikeVersion: 2.1.7

This App has repeatedly stolen money from meThis app will repeatedly steal money from you. If I buy credit the credits go out quicker then advertised. I’ve bought a second number only for it to take my money but not give me the second number. That’s happened multiple times. This is a scam. They start charging my card relentlessly.Paxtonian315Version: 1.8.8

Would not work at allWas charged twice for one month and didn’t even have it the whole time because I couldn’t use it to text. Nothing would go through and kept taking away from the coins. $30 for not being able to use anything..HjfieofksVersion: 2.1.8

Not coolI’ve been paying for this for months and I cannot receive call, I cannot call out or text … that was the whole point of the app! I’ve been giving out my number and have lost clients because phone number doesn’t work!!! Not happy I have contacted company multiple times, and crickets.Don’t do it55555555Version: 2.2.1

Lack of support to cancelITS NOT FREE!! ITS A SCAM! Good luck trying to cancel! Downloaded the app, 3 days - free, tried and still trying to cancel subscription. Cannot do it. Tried contacting customer service- cannot get past auto- replies to anyone to resolve. Will have to contact my credit card and file fraud charges. I would never recommend this app to anyone..Tati31251Version: 2.0.8

Everyone complains I keep breaking up.People are complaining they can’t understand me because the sound quality is awe full on there end. Worked well at first but didn’t realize you got credits and I had to keep buying credits. Not a good ap, and have no way to get help fix sound quality..StevedetermanVersion: 1.9.6

Fake AlertAs soon as I associated my number, my credit card was hacked with it..Vicky-1jshdbdbVersion: 2.1.8

Too muchWay WAY TOO MANY HOOPS TO GO THROUGH JUST NOT BE ABLE TO RECEIVE MESSAGES IM DELETING THIS🥵😡.D.Sab...Version: 2.0.1

Really dudeI think a number was stolen.Stopbro33322Version: 1.8.0

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