Google Customer Service

Google Positive Reviews

New version tabs are in random - not the last visited it used to beNew tabs feature places tabs in random making it difficult to retrieve the last visited. Should be organized. The tabs are good but in old version they are easy to find - just go by when you last saw them. I like the option that it auto closes the tabs after a while and it helps me as I rarely close tabs, but sometimes I open content and decide to read later so that next time when I open the app I don’t miss the update in my home page and see new content but I do delay reading those and they are gone if I don’t open that tab and bring them back. Maybe I should increase the time to clear tabs to a month. Also an option to close all tabs can help. Everything else is good. Haven’t tried the new app other features yet..Dansanpha1Version: 137.2

I’m disappointedI know people may not have a problem with this but my google is being annoying right now. So usually when I would search up images, it would show some other images once I click on it. Then I have the option to save and that. Now every single time I click on a picture, it sends me to the website on where it’s from. I don’t want the website, I just wanna see the picture and save it on my camera roll. Now it’s annoying how long it takes me save an image. I’m always seeing the website with its picture. I sometimes like the other photos under that image I search up. I sometimes wanna save them. Now? it takes me at least two-four minutes just to save a picture. I just want my old google back :(.Amy SweetwaterVersion: 61.0

Kinda dumbIt takes forever to find what exactly I’m looking for like if I were to search is the sky blue google just pulls up a bunch of websites why can’t it just say yes or no it’s so annoying this is why I rarely use google and it’s not like other search engines are any better at this stuff but maybe you could just fix this it could be like a next gen thing because it’s not like it’s impossible for google to give me a yes or no answer it would just make things a lot better and easier to get what you want faster and I’d thing this would make lots of other people like google even more it this wer to change because I’ll spend hours trying to research one thing I really need the answer to for school and I could’ve literally asked any other human being the same question and got the answer almost immediately after finding out what it was so yeah kinda dumb.SHREK_the_IVVersion: 135.0

Slowly deterioratingGoogle was great, but the issue is that minor inconveniences such as taking Google Search off iMessage is really annoying. From there I could do a quick search or a location to send much quicker via text. Not anymore! Another thing, the app gets slower and more cluttered with each update. I do not use Safari as much due to the fact that it feels “heavier” and more cluttered, but now I’m seeing pointless news articles that are absolutely irrelevant to me as an individual. All of the data mining and theft your company does, and you can’t even match my interests? Even if you could match my interests, you wouldn’t be able to do it because you are Google. Furthermore the articles are pointless anyways because of the News app and third party apps that I can download. Slowly but surely, Google is turning into a lesser search engine like Yahoo or Bing..Nordic_WarriorVersion: 128.0

AkstylesThe only search engine I trust and has been my go to since the conception of the term. I’m really loving the personalized news feeds. As someone who intentionally avoids today’s unreliable news sources, especially from social media apps, the google news feed has been a welcome addition to my routine. I no longer have to miss out on reading articles I may be interested in because of my choice to not login to FB. Instead I often find articles I’m interested in through my google feed in between searching for things. Google Search is one of my top 5 most used apps. Their reliability and commitment to being the best in my opinion has hands down beat any other apps. I’m sticking with google for the long haul..TfffrdeeVersion: 54.0

Losing pages.If I’m on a page and I have to either step away so my phone goes to sleep or switch screens, it resets to the homepage search bar. Not all the time, but enough that it’s incredibly irritating. I’ll have to scroll all the way back down to where I was (I love reading comments on articles, so sometimes it’s a lot of scrolling) to continue reading. This has only become a problem in the last few updates, I believe since the overall look has changed. Sometimes the page I was on will be completely gone from the history as well, saying I have no browsing history when I clearly do, as I was JUST reading something. Then I have to remember what I searched and the title of the article. Apps are supposed to be streamlined, quick & beneficial. I might as well read on a computer. Fix this, please..KokokayleeVersion: 46.0

The Interface is Getting ClutteredIt was nice having the streamlined layout of the app several versions before, and with every update version, the interface loads up with more buttons of questionable interest, and an excess of information that would be best left hidden or condensed. The tab feature is also getting cluttered with excessive numbers of saved pages after simple searches. I do not need a new window every time I want to view a new image, I just want to browse in peace. This is a petty and personal issue that doesn’t impede the app’s usefulness, so I will leave this with a decent rating, but I would greatly appreciate it if options for less screen filler were available in future updates. Thanks to whoever may see this..GtabooVersion: 38.0

Good as Expected but...This app basically does exactly what you’d think a Google app would do. For that reason, it’s a fine app. I deleted this app though because I didn’t see the advantage of keeping it when I could just use a mobile browser to search on Google. I wouldn’t even think twice about downloading this app again if it incorporated just 1 specific thing... the first is that I wish this app had a reverse image search feature similar to Pinterest’s. Google already has a reverse image search option for non-mobile users (PC, Mac, etc.) in the browser, but the Google app doesn’t have this function for mobile use. So I would think that a reverse image search right on your mobile device would be brilliant. I would probably delete my Pinterest app if the Google app had this function..Mcgrottydanny1Version: 49.0

Google window on the bottom of screenI like using this app, however, I really dislike the google window at the bottom of the page. It’s in the way when I need to make a selection at the bottom of the screen. I know how to make it smaller so I can make a selection. It’s just to much work just to see the bottom of the screen. Most times I just give up and click open page in Safari so I don’t have deal with it. Its also slightly annoying because it never goes away and I don’t see an option to close it. The only time it goes away is when I scroll up which does me no good if I want to look at the very bottom of the page. It would be much better if it was hidden at the top of the screen and I can just swipe down if I want to see it. At least give an option to close the box..Wanting a fair gameVersion: 36.0

Has been my favorite app but has been crashing for weeks nowThis app has been my favorite iPhone app but a recent update led to constant consistent crashing issues. Any time I try to use it it crashes. This began to occur after an update. I have looked ever day for an update assuming the developers would want to repair a problem that leads to complete inability to use app, but nothing. I have begun to look into other search apps as the lack of any response is concerning. I have not yet found one I like as much, but honestly ANYTHING that works is wayyy better than typing in a search getting result only to have the app ALWAYS crash. When trying to get the result. Gave three stars because of the very slow response, but would have given 4/5 stars before this problem which renders the app useless..Petisa30Version: 109.0

New UpdateUpdate: it seems like it’s gone back to how it was before, much appreciated! There are still a few freezes here and there where I have to restart the app, but nothing worth writing home about. I’m not a fan of the page changes of the most recent update. The Share button is now where the Bookmark button was, which is now where the Refresh button was, which is just gone for some reason. Also they got rid of the back button in the top left that allowed you to go back from the Open-in-new-tabesque feature, which is a major inconvenience to be honest. Overall not happy with it. It just seems like a pointless change that doesn’t make much sense..Notmyphone6401Version: 127.0

Once critical app now unstable under iOS12I have used this app since its early days, a majority of my experience was excellent: on an iPad Pro, it was a godsend in split-screen mode when I needed to pull content from several sources into my primary apps by dragging or pasting. Once iOS updated to its current release, this is the least stable and highest-lag of Google’s iOS offerings (several of which also suffer under iOS12). I didn’t understand when the ‘tools’ option was suddenly deactivated on image searches, but tolerated it because the app overall was still strong. Now, I use this app only when I can afford to have it freeze or crash. Scrolling through saved item collections is impossibly laggy, with several seconds elapsing between a touch or drag and the app responding — when it does scroll, it stutters and freezes. I have a top-tier current-gen iPad Pro with 70% of internal storage available, and would hope Google values stability and performance over feature-adds that aren’t ready for public release. Please fix this, Google: an app that is fragile and unreliable is an app uninstalled. I’ve invested in the enterprise products you offer and rely on them daily (if not hourly) to do my job..Dj jon batesVersion: 65.0

Fix History and ImagesThe way you delete and look at your search history along with Google images has recently been updated, and it needs to go back. First off, the best feature of your Search History, the ability to delete all of it at once, has been removed and replaced with a day by day basis which is much more difficult to manage. Also, the way you view images when you search has been changed and looks atrocious. It’s clunky, and you can no longer look at images in full screen. It appears to be a terrible attempt at trying to make it look like the desktop image search. Please, please, bring back the old History and Images search, as they are superior and easier to use than what has been added..Hello Person03Version: 69.0

Could be an amazing app but...I really like this app, but lately I have been pretty frustrated with it. This wasn’t happening at first, but now when I open the recently visited websites tab after I’ve been using the app to try and navigate to another page it won’t go to the page I want. It is happening fairly often too. It’s not that big of a deal, because I can get there by either typing it into the address bar or closing out of and restarting the app (sometimes this doesn’t work though). But it’s a real pain and can prevent me from setting aside a page or make me lose my progress on something like it just recently did. The mishap is actually what prompted me to write this review. If this problem were to go away the app would get a full 5 stars from me..MusicalDragon350Version: 52.2

Good App, only one problemI’ve been getting this pop up lately on Google and Google Chrome that basically says “Congratulations, you have been selected...” and all that. It’s a scam. It’s really consistent and it won’t go away even after clearing my cookies on my phone. It doesn’t happen on Safari and only on Google products on my phone. I tried deleting the app and I even reset my phone and nothing has worked. One way you can improve is to add a feature to Google that stops frequent pop ups like that because this is getting out of hand. That’s the only problem I have with it, everything else is fine. And trust me, it’s not just me who is dealing with all of this. I hope this will be solved soon..Blazing HeartVersion: 41.0

What happenedGoogle has been the word that changed social media as well as the internet almost as soon as Google hit the internet. We no longer just "browsed" the internet or "searched", we now "googled" and soon just about everyone knew exactly what we were talking about. To google became the very personification of searching for info on the internet. Not sure what happened but I just deleted google as it has gone wonky. At first I thought it was just my iPad but when all the other apps are working as well as they ever did...except for google, it had to be the app, or google. Can't give it five stars as a result. It seems even google has issues. Just doesn't seem as reliable as before..Tina633Version: 50.1

Very good app, however only one problemI use google all the time for researching in school homework and useful website etc. However, sometimes I search a topic up. Let’s say I searched up “How to cook waffles.” Then I wanna search something else up, let’s say I wanna search up “how to cook eggs” now the problem here is when I search a second thing it should say on the search bar that I searched “how to cook eggs” but for some reason instead of saying that. It shows “how to cook waffles.” And if I search something else up that topic will show but “how to cook waffles” will still be there. Now it’s not a big deal but it just gets really annoying when it happens..Chicken6042Version: 41.0

I am so excited that you have changed the entireProcess to open up all new apps the clarity Is so much better and technology has improved our downloading the property info so much better! Thank you and keep making our apps easier to retrieve Thank you it solves a lot of frustrating problems ! Good job technicians! Thanks for making this a lot less frustrating so we can make good money from our new accounts technicians and customers! Happy New Year! JaniceTilchen a customer representative in growing our Company much needed help Has created such a clarification of our technicians transactions’ Thanks Happy New Year it’s going to be a heck of a fantastic year! Representative From Michigan transportation to a exciting new year when the clearer help and positive Selling requiring new techs and better and brighter 2020 ’New year of great activity! HAPPY NÉW YEAR CO WORKERS U R the Best brightest Happy 2020 ! Yea Janice Tilchen We Are #!Number Go Team We are the BRIGHTEST AND FUN LOVING group HAPPY NÉW Year good health and success! You are the Best!’sincerely coach Janice Tilchen Delray Beach Florida! YOU GO And KILL IT !’Go teams!’.Bubbled4Version: 137.2

Would be a good beta versionIt is nice to have the Google app to curate news stories. The most recent version as of June 2019 makes it appear to be easier to tweak seeing news you like and deemphasize stuff not of interest. Unfortunately you still need a separate app to follow the stock market. There are still bugs where the app says it can’t contact Google’s servers to update stories or web pages you’ve been reading suddenly are replaced with a white screen: “the web page is currently unavailable. There are also random times when the main page only displays one or two articles. Instead of adding features, I would rather Google fix the usability issues of previous versions that are still in this version..Bill in AkronVersion: 76.0

Um, photos automatically go to links now?I loved using google but now it’s odd to use because I wanted to look up photo references for a project of mine and now every time I tap on an image it goes to the website and sometimes you have to dig on some of those websites it takes you to just to find the darn image. It’s odd considering the fact that if you use the actual google website on a laptop the images don’t do this but now on phones they decided that it would be a good idea? Not a very good one at all. Also, when you’re trying to look up arguments on both sides and it only shows more left side leaning even though I’ll specifically look up the right view because I need both sides for an actual good political debate for my government class..InvaderrainVersion: 61.0

MAJOR ISSUE NEEDS TO BE FIXEDHey google, Lemme start by saying hat I love your app. It’s efficient, smart, and the best search engine! I just have one major issue that needs to be fixed. When I look up TV shows, what really helps is that I can see the exact time and channel a TV show will be airing on TV. Instead of browsing my TV guide for hours, this is way more useful. However, it appears that you have removed that feature and it has become incredibly frustrating and annoying. That’s one of the main reasons I loved the app, because of the “TV guide.” So can you please bring it back? That will allow me and many others to continue enjoying the app at its fullest. Thank you and please fix this..CaTa613Version: 51.1

Love it but needs a fix.I love the google app. In fact I use it more often than I use safari. The app is quick it’s simple and it is very convenient. HOWEVER, upon using it this early morning, I noticed a change. When I go to type in something, for example “cute cats”, it will of course bring up the links and websites with related photos. Although that is helpful, when I move my finger to the right and tap on images the images are brought up in a gallery as usual. The problem lies where when I am scrolling through I tapped a photo to see it closer, which is how I’m used to doing. But instead of that picture popping up, when I tapped it or any image, it just jumped and brought me to the actual website. Super frustrating..Blake everette.Version: 61.0

A little buggyI’ve used this app for many years, but over the past year or so it has got buggy. First, switching to incognito can take literally a minute or longer. Why? Same for switching back from incognito. Then when searching it will all of a sudden blank out the bottom half of the page where you can no longer see any search results. You have to research to see all results again. Finally, when opening the app it takes several seconds to begin a search. You’ll begin typing only to discover it wasn’t ready and see just the last few letters of your search result showing in the search box. Weird. Why does it take so long? These issues don’t occurs with the Chrome app, so what’s up Google?.Oktoberfest914Version: 58.0

Wonderful app for daily lifestyleGoogle is my friend, and this app makes the power of the famous search engine accessible in just a few taps. Like its desktop counterpart, the Google app makes it easier to find what I really need, without the hassle of using another rival search engine or looking in the newspaper every day. In addition to keeping up with my personal and favorite interests, this app allows me to keep tabs on the news, the current weather, and other things. In short, Google is the only source AND search engine I trust each day to get things done. Give it a try. You won’t be disappointed! 🙂.Nammai25Version: 109.0

Lost swipe feature, and app closesUpdate: I have lessened another star, because lately when I click on a suggested article to open, the google app closes and takes me to my home screen. It also happens when I type in a search. Not all the time, but often enough. I use google all the time, for the most random searches. I enjoy the cards and article suggestions (usually). I loved the ability to swipe to clear after reading or to dismiss. That swiping feature seems to be gone, and I find it irritating I now have to open a menu on a card and choose to hide an article. First world problems, I know, but why would google remove a feature of such convenience? Five stars if it returns (please, google!).SimplyAskewVersion: 56.0

How do I use an older version?I’ve always had this issue with apps, and anything really. While the newer version might be better on the tech side, the layout functions are annoying. I’d like to go back to my phone oriented design! It was nice to have an image page on my phone optimize space unlike the regular web page does, and while all the website info underneath the images is great and all... sometimes I browse images on google for the images, and I don’t want all that extra! Either way, I reluctantly updated my app recently and now I want to rewind time. I should have gotten away with the old version until it wasn’t compatible..Plantiest of NanniesVersion: 102.0

UwUSo i know this app isn't that great for searching, it's slow, eats up data ofc and ultimately is a pale imitation of a browser, but my heart is so warmed by the fact that every night i get a pop up weather notification that tells me the temperature changes that i felt literally COMPELLED to come give a five star rating. i know, it's people like me that make this system a joke, but they've got four stars already. they do impress me, because i'm couch surfing and definitely don't wanna spend a night on the street when it's snowing or raining, or after a 20° drop, and they do provide a pretty direct, accurate service that most other apps can't..BazookatagzVersion: 34.1

Annoying bugGoogle has worked flawless for me in the past with zero issues until about 8 months ago and still til today.. whenever I google something or somewhere I need to go and click the directions button, it USED to seamlessly work and automatically start the directions there for me. But now when I click it, it opens my maps BUT doesn’t add the address or start the directions at all!! I have to manually go back and get the address and type it in. Some may say it’s a minor inconvenience but when you have to go to a weird address or a long address it becomes rather annoying VERY quickly and that just so happens to be the case for me especially in the past 6 months. PLEASE fix it PLEASE!!.Sfet4829Version: 91.0

Can’t delete historyYou used to be able to easily click a button that said “delete history”. They’ve updated it and you cannot do that anymore. Now you have to individually delete the search history from each previous day, and it doesn’t even work! I deleted my history from today, yesterday, and 2 days ago and then voila the history from today that I just “deleted” is right back in front of me. If googles fixes this or brings it back to the way it was before where it was much better, I’ll change my review Update: way better now that they’ve fixed it. Love the app..Gobro goproVersion: 50.1

App brokenAfter latest update last month, crashes after 30 seconds, every single time. Used to be the go to search and news but it’s so broken right now I’m contemplating just deleting the app on my iPhone. Had to download a new search app. Update. Deleted and downloaded the app. Seems to have fixed the crashing issue. Heard that other apps are also not updating properly and you have to delete and re download the app instead to get. Bit annoying but as long as it works in the end I’ll have to do it. I’ve gotten used to google search same news format so I’m happy to have it back and not crashing every 30s..Skynet131Version: 112.0

Very user friendlyI love, love, love the google app! It never leaves my home bar! The app creates a personalized web/news feed that keeps me updated on things that matter most to me. Everything about app, from the layout to the feed keeps me going back here to look things up instead of safari. However, I always find that google is better for searching up quick facts, such as definitions and numbers, rather than opening websites. Other than that, I strongly recommend buying this secure and very useful app (much better than other search engine apps, a lot easier to use and much simpler)!.Prof_SirachaVersion: 38.0

GoogleI like it but it needs to load faster. Keep up the good work..Jakjfkvcjcnob,gjvhvVersion: 36.0

I love it ❤️❤️It’s so good it helps me with a lots of stuff like homework or if I need to fix something I look on google.Shantal kasisVersion: 67.0

I love itIt’s the best.Keke,ekeVersion: 134.0

Awesome and FREEGoogle is almost completely free ! Keep up the amazing work!.The game lover 120385736382638Version: 85.0

Keeps crashingAfter the latest google app update, the app keeps crashing 30-60 seconds after I open it. Quite frustrating! Hopefully there’s a new update soon to fix it..RNNS2014Version: 102.0

GoodIt’s great for watching youtube.EvolutionYTVersion: 76.0

Better than SiriIt is the best app I ever used and way better than Siri.YesMagdalenaVersion: 132.0

PrivacyWhy won’t google give us their privacy labels?.672mVersion: 137.2

Love itI put google translate and I make gooogle say like yo-yo you lalal ckcjb.Dragon adventuresVersion: 131.0

Love itLove this app.Sendy2504Version: 130.0

I don’t need a smartphone without GoogleI just tries the hum to search feature and it’s awesome now I don’t need a Shazam or hey siri to identify a song, i can literally hum a song and google gonna find it for me.. its awesome.FyiiamsaiVersion: 129.0

WeirdIf you have to be 17+ to use google why are we allowed to use it at school...😀.Zouhour10Version: 129.0

Latest updates messed up displayLatest updates does not display correctly on iPhone 11pro.R_ChyVersion: 129.0

GoogleGreat app. Can add an option to swipe away the articles your done with?.Soprano141Version: 128.0

Is it a bug?That’s good but I am not receiving my news anymore for some reason.Noé PLVersion: 127.0

Can you please do this?..Dear Google : Please make a Google Play with the apps.Joseph SparrowhawkVersion: 125.1

Lost iconLost screen icon.WagmorrVersion: 123.1

GoogleGoogle, your app in my opinion is great, but I can see some people don’t really like how is crashes a lot. I can see that being frustrating it crashes on me sometimes to I know how they feel, so if there’s some way to fix it, it would make the app even better! Also I think “Google” is a great app because it helps me learn new things, tells me things that are happening in our world and lastly it helps me educate myself! Google is a wonderful app to download but like I said it crashes sometimes but other than that it’s great! Keep up the good work guys!.JdnreijeheidnndVersion: 109.0

ProblemsAs of today when I click on google it crashes after a couple seconds.61 bdogVersion: 111.0

CrashingFor the past couple of weeks my app keeps crashing. Very frustrating!.Vanaynay81Version: 111.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 137.2

Google Negative Reviews

New Read Aloud function crashes after 10secSomething like 3 updates ago google introduced the Read Aloud function which worked pretty well except it didn’t give you the option to highlight the words it was reading. You basically remained at the top of the page while it read. Then another update happened and instead of fixing that problem after about 10seconds the entire app crashes and when you re-open the app there is absolutely no history of the page in which it was just reading from! Oh yeah, the main reason I used this app was for the simple reason that before they changed everything about their layout and erased all my open tabs was that when I search something in google and tap one of the results, I didn’t have to tell it to open on a separate tab... it did it automatically! So if the result wasn’t what I was looking for, I would simply close it and reopen the tab with my search and click something different. Now it opens the result in the same tab so that if you follow a link to another link to another you now have to keep hitting the back button hoping you can get back to where you were. It was fine the way it was... the new convenient “in cognito” toggle is a nice touch at least. Please fix the “Read Aloud” crashing or put it back to where Siri can read it easily again..RayvicosVersion: 135.0

Keeps deleting my tabsI had been fine using google mobile for a long time but yesterday it changed the formatting which wasn’t a big deal in itself, but then I went to my tabs to go back to the story’s I had been reading and all my tabs were gone so I thought “ok, I’ll make new ones I remember most of what I had been doing” and I did only to realize that it hadn’t been making new tabs for each site I visited and I had to go and individually make tabs for each site, where as before it did it automatically, but I did all that and had my nice wonderful tabs with all my story’s and sites I read for awhile then logged of and went to bed only to wake up and have all my tabs gone yet again, so I thought maybe there is an auto delete feature and there was so I set it to never remade all my tabs read some more logged of ate breakfast and not 30 minutes later I check goggle and all my tabs are gone again!!! I have no idea why I check all my setting and nothing should be clearing and it hadn’t even been an hour, it’s annoying and pointless. Google will not stop clearing my tabs no matter what I try..Nickthedestroyer server44Version: 137.2

Song hum featureEvery time I say “what’s this song” into the microphone it takes me to a google search of instructions on how to use the feature instead of actually performing the feature itself. I also can’t find the “song search” button after exploring the whole app, despite the unwarranted google search telling me there is a button. Going to have to rate a 1 star and uninstall the app for faulty software and false advertising. Unfortunate considering this is a cool idea but it seems to have been executed very poorly. I would suggest actually putting a button there instead of lying to your users, and making it so when I say “What’s this song” it performs the actual advertised feature instead of taking me to a google search. Seems like a simple and obvious fix. Hopefully you all can get back to me and let me know if I’m doing something wrong, if the song search button is hidden somewhere strange in the app, or if the programming is just completely inept..SekandisVersion: 137.2

New update AWFUL. Google image search useless.New google image search is TERRIBLE! The sole reason I search for images is to see IMAGES, and only images. I do not want to see the text, or a ton of white space. I liked how the old google search app showed images only. I purposely used this app when searching for images as chrome doesn’t display image searches the same. Chrome shows the text. But now, not only is the text required but am unable go full screen with an image (and hide the text when tapping on it or rotating my phone). This is awful for viewing images because phone screens are not that big and now it only shows up on half the screen. Please bring back the old version or at least make it an option that is easy to select on the screen (not hidden in layers of menus within settings). This is extremely frustrating and disappointing.MeghanSmith917Version: 69.0

UnsatisfiedGoogle quickly became the most used search engine thanks to its simplicity and ease of use. Sadly, this app is missing a few things to earn those describers. 1. They took away the connectivity to Apple Maps. Why? This was one of the main features I used the app for. I would look up Applebee’s, click for directions, and google would reroute me right to Apple Maps with the right directions. Now Apple Maps is no longer an option and it’s obvious you took away this feature without stating that’s what you were going to do in the update which in my mind is a really shady business practice and let’s me know you knew doing this would make some people mad. 2. Symbols on the images. Now users can’t screenshot or view images without seeing the buttons/symbols. Again, another feature I used a lot that was taken away. 3. When you click on a suggested image when viewing an image, they is no way to go back to that original image without going back all the image results. Why is there no back button? Please add back these features to earn a good review! Thanks to these exact features, I think I’m going to have to start using Safari app just for the Apple connectivity and to view images without the three or four buttons on top each of them..Big hole2011Version: 111.0

Just keeps getting worse and worse.App can’t load search results about 40% of the time. Everything else works fine, I have no problem doing anything else on my phone just this app won’t load search results it says try again. If I click one of the news articles under the search bar it’s absolutely fine, just can’t load search results. And this is when I’m home with full wifi in nyc with full service. Again, literally everything else on my phone is fine. I use google a lot, but if I search five things I’ll have to go to internet explorer for at least 2-3 of them because the google app just won’t load search results. I’ve tried taking off the app and reloading it, I’ve had this problem on two different phones now. It’s just not a good app anymore if it doesn’t give search results about half the time..Nikki.rose0607Version: 131.0

Open Tabs (IPhone XR)Saw someone else post something similar, but I can’t open or delete any of my past google tabs. If I create a new tab, then I can go to all tabs and delete/select it, but any tab that I don’t immediately delete is no longer accessible to me. I can still access favorited tabs, but the same problem happens. Essentially it’s this - I open one tab, it’s fine - I open another tab which is fine, now the first one is inaccessible - I open another tab, which works fine, but the previous two are now inaccessible -etc, on and on. This problem also happens when I leave the google app for a while, or swipe up. Because whenever I do that, returning to google then brings me back to the home screen of google, meaning that the previously fine tab is now inaccessible cause I (technically?) opened a new tab, even if this new tab doesn’t show up, but still causes the same problem..Atlas_07Version: 128.0

Google lens gone??!!I am only giving one star until google “lens” is back in search bar next to microphone again. What happened to the google lens option that WAS right next to the microphone in the search bar?? I used it for only a couple of things and when I went to use it again within 24 hours it was GONE. I’ve gone through everything within the app and there’s a place to download it and that didn’t even work. In one place it talks about the lens but again, it’s not on there. I’ve uninstalled the app and when I go back to the App Store to reinstall it, it says to update it. But I uninstalled it so why is it only giving option to update it instead of install it. And when I go to App Store and look at all the app offers, it shows that you can use google lens to search stuff you see, BUT IT’S NOT THERE WHEN I’M IN THE APP ITSELF. What’s the deal google? Where is the lens????? Please help me with this??!!!!.Punkin' PoohVersion: 97.0

Very disappointedOkay Google, you’ve been on thin ice for a while but with this new update is where I draw the line. I loved the Google app and have been using it religiously as my search engine for 5+ years. There have been many changes since I first started using the app, mostly good, but some bad. I use google a lot for reference images for art and now you can no longer save pictures directly from images. It was bad enough you took away the image previews, and then changed the way you save photos, but now you can’t even save them! It sends you to the website, but for many things on mobile it either doesn’t work or forces you to sign into a website to get to the photo. Sometimes it will take you to a website that just doesn’t even work! I will probably stop using the Google app after today and switch to another unless you fix this. It makes the app unusable for me..Pls lust lemme post things;-;Version: 74.1

Link to maps usually failsGenerally a useful app but Google has lots of bugs to fix! A search often brings up a map, and when I click on the map within the Google app, it gives "no results". Very annoying and obviously wrong, since if you open another map app, including Google maps, there is what you were looking for. Google, fix this! Similar issue with other searches like yelp. If you search for an establishment and the result you click is a yelp website, the Google app doesn't take you to the information you want. Instead you get a series of links and you have to reenter the search on the yelp app. There's obviously a better way, and things could be more seamless. These have been long running problems and I'm surprised Google isn't on top of this. Seems like it should have been relatively easy to fix..Wax and refuelVersion: 51.1

Services NOT received (NYT subscription) and no way to disputeI’ve been trying to contact google in every way shape or form in order to get them to refund me my money, but there is no Avenue. Zero. They don’t give any way for you to directly email someone so that you can resolve your issue and don’t give any phone to call. A New York Times news subscription is pretty basic and it seems like I should’ve been able to troubleshoot why I wasn’t receiving service. I spoke to the New York Times x2 and both times they said it was a third-party (Google Pay issue). The fact that I can’t contact them directly it’s really bad. The account information that I received in my email doesn’t work when I enter it into their form. Don’t trust this app! There’s no way you can get your money back because there’s no way to contact anyone if you have an issue..MoveToAmendVersion: 119.0

Swipe keyboardThe reason I have this app is for the swipe keyboard. This may be the single greatest feature of this app, as my major complaint about iPhones has always been the lack of one. However, since the latest update (11.2.1), there has been quite a lag between me finishing a word and it being entered onto the screen. If I type too fast, words sometimes won't get displayed as they get"typed over." This is extremely frustrating and completely ruins the point of swipe (fast texting), and therefore, the app (in my particular case). It may be an Apple issue, since it has only been happening since the most recent update, but there may be something you guys can do about it. This is a 5 star app, but since the update has been a 2 star app. Please fix this issue. (I have an iPhone SE if that matters at all) Thanks.JenningsGrahamVersion: 41.0

Slow and laggy typingI have been using this app for the last 2 years almost everyday. But since the last few updates in September/October 2019 the app has been laggy and slow. I’m typing faster than the app can recognize. It takes it a few seconds before the text shows what I have actually typed into the search bar. I know it’s not just my phone being slow because I am able to write this review without the problem and text at my normal speed in iMessages and other apps with no issues. Additionally, the search results seem to take longer to appear. The app hangs and freezes from time to time. Websites are opening slowly, and stay blank for a while before opening or not at all. When I’m scrolling down a page it does not scroll smoothly, rather there are pauses and it lags behind. I thought the most recent update would fix the problem but it hasn’t. The actual search content wise is good but there are too many “related searches” and “related search results” displayed and not enough actual results displayed on the small screen. It usually shows about 10-12 results, and then a list of 8 related searches and results for potential searches. That ratio is too close and there should be more actual search results. Please fix this..Shortish gurlVersion: 84.0

Only works half the timeI used to really enjoy this app, I’ve been using it for a few years now. Now it seems like ads are the priority, not content. Annoying ads are the first to load, content comes second. What prompted me to write this review was when I was trying to finish an article, the content repeatedly disappeared on the page, the ads stayed in place of course, causing me to constantly refresh. The load/refresh rate is always slow, even on a fast connection. Not to mention I get pop-ups that take over my screen on a regular basis. Is this how Google treats its users? Not to mention the biased search results and cards. I consider myself a moderate, but the mentioned items are always politically skewed. How about some variety Google? Stop treating your users as statistics and data mines. Fix these issues..MonstertrukVersion: 79.0

Need to be able to turn off articles and trendingI love this app for its core features, including weather, sports, and keeping up with appointments and traffic. I ABSOLUTELY do not want to see 1000 articles about politics on my google app. Yes you can turn a story off one by one, but you need an option to be able to turn off articles altogether. I also abhor you telling me what’s trending when I’m about to search for something. If I’m trying to google a recipe, why should the first thing I see be the latest garbage out of Washington? Seriously who thought this up? Some people might want that but I know how to find the news when I want to see it, and I don’t want to see what the internet is thinking about during EVERY google search. This is not a feature for me and needs to be able to be turned off!.PiratePremticeVersion: 41.0

Horrible app updateI have been using this app for as long as I can remember. I don’t know what happened to this app but it used to be amazing. I used this app to replace safari. Until one stupid update. For some reason there is no history anymore in the “recent searches” anymore. Witch is stupid. If I didn’t want to show my history, that’s what incognito is for. I cannot find a way to change it and no one is willing to help because they don’t know what I’m talking about. Another problem if the images tab. You cannot go full screen on photos anymore. Which was very helpful for zooming in. Another problem is the constant freezing and crashing. I have never had a problem with this app. EVER. I physically cannot use it for more then 5 minutes without the app needing to be restarted. Very disappointed. And I used to use google for literally everything..Alxndr9Version: 73.1

Horrible News Feed, Censored Search Results, Many BugsUpdate: December 2, 2019...it seems the broken Dark Mode is gone. Back to the intense whjrrhhhrh ——————————————— Current problem: Searching images/memes, attempt to save to phone...app freezes on “fetching” overlay, unable to cancel or go back, have to force close app. Other Constant Problems: News Feed: Absolutely horrible and biased. I set it to not show me news about sports or trump...spams me with both. Spams meaningless news about the Kardashian’s and other useless people...I check off ”Don’t show me Stories of/from (TOPIC/SUBJECT)” I refresh the app...here’s more of what I told it not to show. Topics I Would Enjoy: It shows 6 articles in a row of the same subject/title from different sources. Extremely Old News: It shows news articles as highlights or something I may be interested in...from 3 years ago. And it won’t remove the article for weeks or months. I had an article about Slipknot that was two years old that remained on news feed for about three months and would not go away no matter what I did. I’ve reported all these issues through the app, but I assume they are falling on deaf ears. I enjoyed this app for my daily news and always trusted google for searches...many subjects are now extremely censored..Lies2purifyVersion: iOS App 87.0

I feel hostage to this latest versionSomehow, someway, and without my consent,my google search app for iPhone was “upgraded” to the latest “beta” version recently. I noticed the difference immediately on 5/1/19. The entire app displays search results in a chaotic, frenzied, disjointed fashion that is infuriating. Search on Google images?? Ha! It’s enough to cause an instant migraine! What the heck is going on? All Google image search results now display in some bizarre quasi-ad format. Desperate, I literally called Google, which, I didn’t even know was a thing, searching for answers. After 35 minutes of bouncing around I was told I was selected for some beta test version of the new Google search. I was told there is no way to revert back to the prior version. Perfect. Very good Google. I ordered vanilla ice cream Google, but feel free to force-feed me the double chunk peanut butter ice cream that I am highly allergic to. Wow..ANYTHING BUT THIS APPVersion: 73.1

Climate denialismI often read articles on climate change because I’m concerned about it. I noticed a few months ago I started getting almost daily climate denial articles on the home page of my google app. Of course these articles always seem to be from spurious sources and thus far I haven’t clicked on them because I don’t want the algorithm feeding me more climate denialism articles. Today, frustrated at yet more climate denialism articles appearing on my home page, I actually googled why that might be happening and found out that google has been funding climate denialism (as per many sources), and other users have actually experienced the same flood of climate denialism articles on their home page. I’m creeped out and concerned enough to write this review and switch to DuckDuckGo for my search needs..NaturalprocessVersion: iOS App 87.0

Sends ads as notificationsStop sending me ads as notifications..BfortinVersion: 35.0

It keeps crashingI used to use this app all the time but for a couple of weeks now it crashes after about 15 seconds every single time. It’s very frustrating. I don’t have an old phone either. Please fix the issue..Mandii-xoVersion: 105.0

Why would you change photos?I just updated the app yesterday and all of a sudden I can’t view pictures properly. Why would you change this? It was perfect before and now I’m just upset. Now I’ll have to save images to my camera roll just to look at them full screen. Truly disappointed in you..William WelterVersion: 69.0

App crashesWow. For a big company like google they cannot code apps which cannot crash. Should have tested first.Hisham223Version: 105.0

LIARS!!!False advertising!! Saying “whats that song” does NOT allow you to sing the song and instead googles the phrase “whats that song” now thats an epic BRUH moment google 😡🤬.Sky_floVersion: 137.2

Google ImagesThey new format makes it so I can’t tap on an image to isolate it anymore. Looks a lot uglier and hard to look at. Unnecessary change honestly..Will.ReadVersion: 74.1

Keeps crashingThe update doesn’t load properly and keeps crashing. Worked better before update..DThKoyVersion: 46.0

WiredI can’t search anything when I use this App in my iPhone, it always tell me unable to get results with no network, but actually I can search what I want by Chrome APP in my phone at the exactly same time. And I check the WLAN and data settings for Google APP, everything is alright, Am I bugged by someone?.Edwardwen7575Version: 119.0

تحيى فلسطين رغم أنفكم.تحيى فلسطين رغم أنفكم..Mou ChiVersion: 116.0

BogueL’application plante après 10 secondes après l’ouverture depuis le 5 mai, application inutilisable!.Dchen84Version: 105.0

Disappointing.App performance has been slipping for years. Recent updates have left the app completely unstable. There is an extremely long delay in launching the app and then it crashes after a few minutes of use. My suggestion is to focus on improving the app performance before adding new features or new layouts..Kingston01Version: 105.0

:pThis won't even downlode.Puglover12121213Version: 78.0

UnusableNormally one of my go-to apps. But it crashes every time I use it less than a minute after opening the app. The latest update hasn’t helped so this has been on going for weeks now. I have to downgrade my rating to 1 star since I can’t even use the app anymore..LJTeeVersion: 105.0

BoycottingGuess I’m going to be using a different search engine and email from now on. Hope it was worth it. #Parler #FreeSpeech.Abmountainmama68Version: 137.2

Where is song search option ?And you keep playing the ad everywhere about the song search feature..Harman bhullarVersion: 137.2

Hum to google doesn’t workOnly reason i downloaded this app was to take advantage of humming to google. Feature doesn’t seem to be working on iPhone 12 Pro Max.SymbiotemoovaVersion: 137.2

Too much pestering I don’t want your spying appThe constant pestering in Safari to install the google app during any search has me now using duck duck go. I hit my limit it frustration and its gone on all devices..CaperboymeVersion: 137.2

RIP GoogleDear Google; What happened? You used to be the best search engine on the market. Helped revolutionize the way computers are used to this day. Unfortunately, those days are long gone. Now, it’s just a dusty old relic. The search results are usually inaccurate, redundant or just an ad. It’s gotten to the point where I no longer say “google it”. Every time I ask google a question, it gives me the wrong answer. When I reword the question 3-4 different ways, it still gives me the exact same wrong answer. For example, someone in a chat room said elephants urinate from their trunk. I didn’t believe but also didn’t know for sure so, I “googled it” here are the questions I asked; How does an elephant pee? Does an elephant pee from its trunk? Where does an elephant pee from? Last question I will not write. All the questions gave the same answer explaining that an elephants urinary tract is similar to that of a mouse. That’s not what I asked, not even close and something similar happens with every question I ask. So, that’s just your search engine. I’m still upset you ruined Songza, YouTube music is terrible. I’m not going to bring up all the flaws of all your products but, if you don’t fix them soon then google will be as common as the dodo bird. (Extinct) Ps; I downloaded the app just to leave this review. I deleted it immediately after. Sadly, I still use Gmail but that will change soon. REST IN PEACE!!!.Want moreVersion: 137.2

CensorshipSo bad now.IamAnongirlVersion: 137.2

Don't update!You've been warned. App bypasses Apple's permissions and enables location services for its personal use..YVR_888Version: 137.2

CensoringToo much censorship going on. Videos I used to watch back in the day are gone because it doesn’t suit the google way.Catfred02Version: 133.0

Free Palestine from the River to the SeaFree Palestine 🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸.AhmadYYZVersion: 128.0

PalestineVous ne pouvez pas enlever la Palestine de la carte du monde!.BauahjqvVersion: 117.0

فلسطينفلسطين ستبقى رغم انفكم.AlhurrahVersion: 116.0

Pourquoi enlever Palestine de la carte de Google????J’exige le retour de La Palestine sur la carte de Google.امينة كنداVersion: 116.0

PalestineLa Palestine elle restera toujours collé dans notre cœur même si vous avez enlevé sa.AsiasilaiVersion: 116.0

تحيا فلسطينتحيا فلسطين رغم انفكم فلتسقط خرائطكم.Maalek07Version: 116.0

It keeps crashing after every 30 seconds. I have no idea why and no other app has this problem.Disappointed.Lalalallalalla12749505Version: 111.0

ALWAYS CRASHESThis used to be a very good app but for a little while now, for me, once you open the app and stay on it for a few seconds, all it does is crash and closes. You can’t do anything on this app!.BigMike8031Version: 109.0

Current version as of may 22 2020Keeps crashing after 2 minutes of use on any website. Hopefully you guys fix this because I prefer the google app over safari.SpooootraVersion: 107.0

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