Google Customer ServiceGoogle LLC

Google Customer Service

Get fast access to Google Search with the new Google home screen widget built for iOS 14. The Google app keeps you in the know about things that matter to you. Find quick answers, explore your interests, and stay up to date with Discover. The more you use the Google app, the better it gets.

More ways to access Google:
• Google Search widget — Search from your home screen with the new Google widget built for iOS 14. Choose from 2 widgets, giving you a quick search bar in both sizes, and shortcuts to choose how you Search with Lens, Voice, and Incognito in the medium size widget.
• Google Lens — Search with your camera, copy and translate text, find similar apparel, identify plants and animals, scan QR codes and more.
• Voice Search — Search conveniently and quickly using your voice, no typing needed.
• Incognito — Search in Incognito mode whenever you want. It’s always a tap away from the homescreen.

Search safely and securely:
• All searches in the Google app are protected by encrypting the connection between your device and Google.
• Privacy controls are easy to find and use. Just tap your profile picture to access your menu and delete recent search history from your account with one click.
• Search proactively filters webspam to help ensure that you see safe, high-quality results.

Search and browse:
• Nearby shops and restaurants
• Live sports scores and schedules
• Movies times, casts, and reviews
• Videos and images
• News, stock information, and more
• Anything you’d find on the web

Get personalized updates in Discover:
• Stay in the know about topics that interest you
• Start your morning with weather and top news
• Get real-time updates on sports, movies, and events
• Know as soon as your favorite artists drop new albums
• Get stories about your interests and hobbies
• Follow interesting topics, right from Search results

Learn more about what the Google app can do for you: http://www.google.com/search/about

Your feedback helps us create products you'll love. Join a user research study here:
https://goo.gl/kKQn99

Google App Comments & Reviews

Google Positive Reviews

Buggy search widget on iOS 14 (fixed)Updated my review as this issue was fixed even before the review was moderated and published 🙂 TL;DR: voice search requires two clicks and about two seconds of load time before it registers speech. This only occurs on a fresh load (e.g., when not allowing the app to run in the background). Current Behavior: I click the microphone button on the widget. Google opens on its home screen. After about a second the “tap the mic” screen auto opens. The microphone appears to be listening for about a second but doesn’t register any sound. Finally the mic button comes back at which point I can click it and speak. Expected Behavior: I click the microphone button on the widget. Google opens on the microphone screen, registers my speech and executed the search. Note: if I let Google run in the background rather than quitting the app when I’m done it works as expected. However I don’t ever leave apps running. I always quit an app when I’m done using it..Version: 170.0

Deleting my pages & goto search app usageHi this Google App needs an Update and repair. I am having my problems with this app it keeps deleting precious page. I need to do my research for online classes and this app is my go to google app so to speak I use it everyday this app has recently been deleting my pages which I had 6 to 10 pages up then when I go back to home page on my phone then later on return back to the app the pages I had up on Google are gone down to 4 pages normally it disappeared after one week of non-visit or viewing the page but it’s getting ridiculous this need to be repaired and fix soon please. Also can we also fix the one week issue if we haven’t visit that page it doesn’t get removed by google after a week but keep up so we can removed ourself there are times where I forgot I add the page up and I can return to I anytime without worrying I have to visit the unvisited page once I no longer need that page I can swipe it gone once I don’t need it can we do something about that too please it be very helpful!.Version: 109.0

Usually interesting reading butA huge bug is that when I click on that I’m not interested in a topic, I get a pop up message that Google gets it and won’t show me any more articles about that topic. But I keep seeing articles!!!! Sometimes I even see more of them. Two current examples are Princess Charlene of Monaco and Situation Puzzles. I clicked on a few of each which was enough so I clicked on that I wasn’t interested. The articles kept showing up, sometimes multiple articles every time I opened Google. Just now I opened the app and, out of 37 articles, 5 were about Charlene!! I keep saying I’m not interested but I keep seeing these articles. Enough already!!! Another annoying bug is that, when Google is refreshing the articles, if you’re reading one, it freezes and you have to exit Google, reopen it and go to Tabs to find and continue reading the article..Version: 186.0

I’m disappointedI know people may not have a problem with this but my google is being annoying right now. So usually when I would search up images, it would show some other images once I click on it. Then I have the option to save and that. Now every single time I click on a picture, it sends me to the website on where it’s from. I don’t want the website, I just wanna see the picture and save it on my camera roll. Now it’s annoying how long it takes me save an image. I’m always seeing the website with its picture. I sometimes like the other photos under that image I search up. I sometimes wanna save them. Now? it takes me at least two-four minutes just to save a picture. I just want my old google back :(.Version: 61.0

Slowly deterioratingGoogle was great, but the issue is that minor inconveniences such as taking Google Search off iMessage is really annoying. From there I could do a quick search or a location to send much quicker via text. Not anymore! Another thing, the app gets slower and more cluttered with each update. I do not use Safari as much due to the fact that it feels “heavier” and more cluttered, but now I’m seeing pointless news articles that are absolutely irrelevant to me as an individual. All of the data mining and theft your company does, and you can’t even match my interests? Even if you could match my interests, you wouldn’t be able to do it because you are Google. Furthermore the articles are pointless anyways because of the News app and third party apps that I can download. Slowly but surely, Google is turning into a lesser search engine like Yahoo or Bing..Version: 128.0

It is a good, but there is some issuesThere is many google glitch that I constantly keep on seeing, like google being SUPER slow and keeps on acting like we do not have internet, and it is Xfinity, and I say Xfinity is really good internet in my book. And this REAL annoying glitch it is what I call the no pictures glitch because when you take photos IT ALWAYS SAYS “could not save image” and you know what I have to do to fix that, DELETE GOOGLE, yeah I would say that is a real annoying glitch, but I don’t know what causes this may cause my phone is outdated, because it is a iPhone 6 or but please google fix this glitch please, because I do not want to constantly DELETE GOOGLE, and when I mean constantly I mean every night, if you where me, you would probably feel the same as me, annoyed, the glitch is getting on my nerves and I hope it will be fixed..Version: 190

Has been my favorite app but has been crashing for weeks nowThis app has been my favorite iPhone app but a recent update led to constant consistent crashing issues. Any time I try to use it it crashes. This began to occur after an update. I have looked ever day for an update assuming the developers would want to repair a problem that leads to complete inability to use app, but nothing. I have begun to look into other search apps as the lack of any response is concerning. I have not yet found one I like as much, but honestly ANYTHING that works is wayyy better than typing in a search getting result only to have the app ALWAYS crash. When trying to get the result. Gave three stars because of the very slow response, but would have given 4/5 stars before this problem which renders the app useless..Version: 109.0

AkstylesThe only search engine I trust and has been my go to since the conception of the term. I’m really loving the personalized news feeds. As someone who intentionally avoids today’s unreliable news sources, especially from social media apps, the google news feed has been a welcome addition to my routine. I no longer have to miss out on reading articles I may be interested in because of my choice to not login to FB. Instead I often find articles I’m interested in through my google feed in between searching for things. Google Search is one of my top 5 most used apps. Their reliability and commitment to being the best in my opinion has hands down beat any other apps. I’m sticking with google for the long haul..Version: 54.0

Doesn’t work half the timeI’ve had this app for a few years and it’s happened intermittently, but it seems to have gotten worse recently. I’ll search something and then just...... nothing. The screen will be and stay blank indefinitely, not loading a single result. Blue bar will fill up, but nothing shows up. I’ve tried it on multiple different wifi networks, using data in various locations, force quit the app and restarted, to no avail. I’ll then go search the same thing on the Safari app and it’ll immediately load. So I’m inclined to think that it’s a problem with the app’s functionality, not user error. The next day or so it’ll start functioning properly, only to go back to being broken again. It was convenient, but now it’s just infuriating.Version: 137.2

Losing pages.If I’m on a page and I have to either step away so my phone goes to sleep or switch screens, it resets to the homepage search bar. Not all the time, but enough that it’s incredibly irritating. I’ll have to scroll all the way back down to where I was (I love reading comments on articles, so sometimes it’s a lot of scrolling) to continue reading. This has only become a problem in the last few updates, I believe since the overall look has changed. Sometimes the page I was on will be completely gone from the history as well, saying I have no browsing history when I clearly do, as I was JUST reading something. Then I have to remember what I searched and the title of the article. Apps are supposed to be streamlined, quick & beneficial. I might as well read on a computer. Fix this, please..Version: 46.0

Dentists of TucsonLet me start by saying Dr Stears and his assistant did a wonderful job on my new crown. I also got a chance to see and hug Lynette, favorite hygienist, she is awesome. Very professional staff, always smiling and welcoming. Items are explained and you are aware of your portion of the payment necessary to do procedure. Business manager handled an irate patient professionally and I commend her for being calm but stern. Please remember to be kind, the people are simple doing their job, which they do an exceptional job. I work in the medical field and understand the difficulty of insurance companies and explaining the remaining balances and it is difficult. I love this staff and will continue to come here and recommend this office to everyone!.Version: 194.0

New UpdateUpdate: it seems like it’s gone back to how it was before, much appreciated! There are still a few freezes here and there where I have to restart the app, but nothing worth writing home about. I’m not a fan of the page changes of the most recent update. The Share button is now where the Bookmark button was, which is now where the Refresh button was, which is just gone for some reason. Also they got rid of the back button in the top left that allowed you to go back from the Open-in-new-tabesque feature, which is a major inconvenience to be honest. Overall not happy with it. It just seems like a pointless change that doesn’t make much sense..Version: 127.0

Good as Expected but...This app basically does exactly what you’d think a Google app would do. For that reason, it’s a fine app. I deleted this app though because I didn’t see the advantage of keeping it when I could just use a mobile browser to search on Google. I wouldn’t even think twice about downloading this app again if it incorporated just 1 specific thing... the first is that I wish this app had a reverse image search feature similar to Pinterest’s. Google already has a reverse image search option for non-mobile users (PC, Mac, etc.) in the browser, but the Google app doesn’t have this function for mobile use. So I would think that a reverse image search right on your mobile device would be brilliant. I would probably delete my Pinterest app if the Google app had this function..Version: 49.0

Google window on the bottom of screenI like using this app, however, I really dislike the google window at the bottom of the page. It’s in the way when I need to make a selection at the bottom of the screen. I know how to make it smaller so I can make a selection. It’s just to much work just to see the bottom of the screen. Most times I just give up and click open page in Safari so I don’t have deal with it. Its also slightly annoying because it never goes away and I don’t see an option to close it. The only time it goes away is when I scroll up which does me no good if I want to look at the very bottom of the page. It would be much better if it was hidden at the top of the screen and I can just swipe down if I want to see it. At least give an option to close the box..Version: 36.0

Chelsea Bynum McKellum -Restland employee who helped us.Restland was the place we chooses for our end distiny. We meet Chelsea when our siste Marisa was laid on that certain area of Restland. That’s where we meet Chelsea. After that time we Capasgordo’s planned to get some place for us . Chelsea was the who accommodated us . She showed and explained to us ,ask questions regarding the different plan we need. At the end we got 4 lots and services that we need. She was a happy and reliable person and goes beyond what we are expecting. We really want to recommend her as one assets of your company. Thank you so much Chelsea and hoping that you still can help others as what you did to us. God Bless Always ..Version: 194.0

The Interface is Getting ClutteredIt was nice having the streamlined layout of the app several versions before, and with every update version, the interface loads up with more buttons of questionable interest, and an excess of information that would be best left hidden or condensed. The tab feature is also getting cluttered with excessive numbers of saved pages after simple searches. I do not need a new window every time I want to view a new image, I just want to browse in peace. This is a petty and personal issue that doesn’t impede the app’s usefulness, so I will leave this with a decent rating, but I would greatly appreciate it if options for less screen filler were available in future updates. Thanks to whoever may see this..Version: 38.0

I am so excited that you have changed the entireProcess to open up all new apps the clarity Is so much better and technology has improved our downloading the property info so much better! Thank you and keep making our apps easier to retrieve Thank you it solves a lot of frustrating problems ! Good job technicians! Thanks for making this a lot less frustrating so we can make good money from our new accounts technicians and customers! Happy New Year! JaniceTilchen a customer representative in growing our Company much needed help Has created such a clarification of our technicians transactions’ Thanks Happy New Year it’s going to be a heck of a fantastic year! Representative From Michigan transportation to a exciting new year when the clearer help and positive Selling requiring new techs and better and brighter 2020 ’New year of great activity! HAPPY NÉW YEAR CO WORKERS U R the Best brightest Happy 2020 ! Yea Janice Tilchen We Are #!Number Go Team We are the BRIGHTEST AND FUN LOVING group HAPPY NÉW Year good health and success! You are the Best!’sincerely coach Janice Tilchen Delray Beach Florida! YOU GO And KILL IT !’Go teams!’.Version: 137.2

Once critical app now unstable under iOS12I have used this app since its early days, a majority of my experience was excellent: on an iPad Pro, it was a godsend in split-screen mode when I needed to pull content from several sources into my primary apps by dragging or pasting. Once iOS updated to its current release, this is the least stable and highest-lag of Google’s iOS offerings (several of which also suffer under iOS12). I didn’t understand when the ‘tools’ option was suddenly deactivated on image searches, but tolerated it because the app overall was still strong. Now, I use this app only when I can afford to have it freeze or crash. Scrolling through saved item collections is impossibly laggy, with several seconds elapsing between a touch or drag and the app responding — when it does scroll, it stutters and freezes. I have a top-tier current-gen iPad Pro with 70% of internal storage available, and would hope Google values stability and performance over feature-adds that aren’t ready for public release. Please fix this, Google: an app that is fragile and unreliable is an app uninstalled. I’ve invested in the enterprise products you offer and rely on them daily (if not hourly) to do my job..Version: 65.0

Wonderful app for daily lifestyleGoogle is my friend, and this app makes the power of the famous search engine accessible in just a few taps. Like its desktop counterpart, the Google app makes it easier to find what I really need, without the hassle of using another rival search engine or looking in the newspaper every day. In addition to keeping up with my personal and favorite interests, this app allows me to keep tabs on the news, the current weather, and other things. In short, Google is the only source AND search engine I trust each day to get things done. Give it a try. You won’t be disappointed! 🙂.Version: 109.0

Images function is terribleA few years ago, you used to be able to click on an image in the "images" section and the photo would take up the whole screen and you could rotate or enlarge it. Now, clicking on an image just shows you a "visit web" or "share" option while still having the interface at the bottom, and buttons obstructing the full image. Even more annoying, now whenever you hold the image to save it, the "save image" pop up disappears as soon as you let go, and only lets you save the image after around 5 tries of holding the photo. Can't it go back to the old ways where you could just click on a picture and have it take up the whole screen again?.Version: 183.0

Really good for searching!I use this app all the time when I have questions. And they have pretty good answers to the questions. I also like to write questions that I would like to share. And when you ask a question on this app so many results pop up so quickly. Faster than other apps. And I have so many questions that this app works so well for me! Whoever made this app is really great! I’m really glad that there is this app on App Store! There updates helps me a lot! The updates fix so many bugs that I have to update the app and I even have to upgrade it. And I pay to the company more for updates!.Version: 137.2

Annoying bugGoogle has worked flawless for me in the past with zero issues until about 8 months ago and still til today.. whenever I google something or somewhere I need to go and click the directions button, it USED to seamlessly work and automatically start the directions there for me. But now when I click it, it opens my maps BUT doesn’t add the address or start the directions at all!! I have to manually go back and get the address and type it in. Some may say it’s a minor inconvenience but when you have to go to a weird address or a long address it becomes rather annoying VERY quickly and that just so happens to be the case for me especially in the past 6 months. PLEASE fix it PLEASE!!.Version: 91.0

Fix History and ImagesThe way you delete and look at your search history along with Google images has recently been updated, and it needs to go back. First off, the best feature of your Search History, the ability to delete all of it at once, has been removed and replaced with a day by day basis which is much more difficult to manage. Also, the way you view images when you search has been changed and looks atrocious. It’s clunky, and you can no longer look at images in full screen. It appears to be a terrible attempt at trying to make it look like the desktop image search. Please, please, bring back the old History and Images search, as they are superior and easier to use than what has been added..Version: 69.0

Could be an amazing app but...I really like this app, but lately I have been pretty frustrated with it. This wasn’t happening at first, but now when I open the recently visited websites tab after I’ve been using the app to try and navigate to another page it won’t go to the page I want. It is happening fairly often too. It’s not that big of a deal, because I can get there by either typing it into the address bar or closing out of and restarting the app (sometimes this doesn’t work though). But it’s a real pain and can prevent me from setting aside a page or make me lose my progress on something like it just recently did. The mishap is actually what prompted me to write this review. If this problem were to go away the app would get a full 5 stars from me..Version: 52.2

Include image searchMy biggest use for this would to quickly search an image to use as a meme or something. There should def be an image search option..Version: 58.0

I love it ❤️❤️It’s so good it helps me with a lots of stuff like homework or if I need to fix something I look on google.Version: 67.0

GoodIt’s great for watching youtube.Version: 76.0

Keeps crashingAfter the latest google app update, the app keeps crashing 30-60 seconds after I open it. Quite frustrating! Hopefully there’s a new update soon to fix it..Version: 102.0

WelpI saw an ad so it can guess the song so can u tell meh how the heck I do that.Version: 160.0

I love itIt’s the best.Version: 134.0

Very happySimply: The best.Version: 62.0

FavoriteOnly one.Version: 34.1

Awesome and FREEGoogle is almost completely free ! Keep up the amazing work!.Version: 85.0

Will the serverWilliam is the best server ever!!! Merlot.Version: 176.0

Latest version crashingLatest version is crashing on iOS 14.6.Version: 165.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 194.0


What do you think Google ios app? Can you share your thoughts and app experiences with other peoples?

Please wait! Facebook comments loading...

Google iPhone Images
  • Google iphone image 1
  • Google iphone image 2
  • Google iphone image 3
  • Google iphone image 4
Google iPad Images
  • Google ipad image 1
  • Google ipad image 2
  • Google ipad image 3
  • Google ipad image 4