Google Customer Service

Google Positive Reviews

It would be my favorite search engine BUT…I’ll be honest, a world without Google is a world in which I don’t want to exist. I mean, you can find anything, and I mean ANYTHING on Google. It couldn’t get any more awesome than that, right? Well… It could. The fact that the Apple mobile version of Google doesn’t allow one the capability to download PDF’s/EPUB’s in order to view them, makes Google a little bit lame. If I had a dollar for every time I had to switch to Safari (🤢) & look up the same exact thing just so I could view a PDF, I’d probably be able to buy Google right now. (Maybe an exaggeration, but it’s occurred so much so that I felt very compelled to write this review) I personally rate it an overall 4.3 stars, as it has such potential to be the greatest creation since sliced bread. If only I could view my PDF’s….Swag🎉Version: 241.0

AppsWith all the security features that are available and in place, to make sure that everyone is safe and secure!! It really doesn’t make sense to have security updates and privacy safeguards for everyone who uses the internet provided by google/ or any other company that says they guarantee your privacy and security to keep you safe and protect your data from hackers, what it looks like to me is when you’re device is compromised or has a (cold) virus, how long does it take before any security or ( now A.I. to stop it from getting so far gone that it would be to late to do anything about it. and if you call to report it . They block certain things on your device that makes it harder for you to use your device. So what good is that? Now the hackers or the virus is now destroying your device and your data is gone . So now what, you end up buying a new device. and when you get a callback, it’s to late . However the news is ? You have a new device. with no bugs. Now to whom it may concern ? does this make sense . thank you, Raymond Walton. you might know..Ray J.J.Version: 317.0

IOS Widget IssueLove the iOS widget for the Lock Screen. However, when I select the widget, the app opens and the microphone screen comes up and google is listening. That’s perfect. When I ask a question, google dictates the words I said perfectly but the response is “something went wrong. Please try again”. The words I said are still listed in the search area so I just have to hit search and it works, but it should just give me the answer without the “something went wrong” response. It seems this only happens when the google app is not already open. If the app is open, the widget and app work perfectly. UPDATE: The update I received today fixed this issue. Yay!! I’m so happy! Now I can ask Google something from my iOS lockscreen instead of using Siri.Huge Alphabet FanVersion: 248.0

Not a robot page??? I’ve pressed no but it doesn’t go awayIf I use the same browser after 3-6 searches it won’t load and takes me to a page that asks if you are a robot when you press no it doesn’t go back to the browser it just takes me to another are you a robot page and I have to close the app out open a new tab and click the im not a robot button at least 3 times before I can use the browser again. I can understand if it took you to the robot page then once you click your not a robot it should take you back to the original page but it doesn’t do that it makes you do all this work to make the page go away and makes the experience annoying I don’t want to be directed to that page all the time juts to do the same stuff to make it go away just for it to appear again please fix it somehow.Mykesha babesVersion: 261.0

New UI is Worse after latest updateI have always been a avid google user, and always preferred the google app over safari. however, this latest update has made me have an extreme uptick in my use of Safari. the new way to view webpages is not user friendly, and glitches very often. i often find myself losing the page i was on, or getting kicked out randomly. also, it is near impossible to begin a new tab without over riding an existing one. multiple times i am trying to input information from one site into another, and it end up closing one when i try and switch to the other. it’s infuriating. these bugs need to be fixed quickly, or i may end up making the full time switch to Safari as my go to app..PandaLover9803Version: 235.0

Linda Gordon and friends!We love this quaint restaurant whether we eat outside or dine indoors. The staff is always friendly and upbeat and happy to see you! The Food is prepared fresh and served beautifully! If we don’t eat there at least two times a summer our summer is not complete! It’s not often a quaint restaurant like this takes reservations! We enjoy how the manager makes this possible! And it is a joy just to watch Kevin , the table busser, fix up the immaculate table decorations and clean linens and keep your class filled with beverage before you even miss a drop! Of course is very popular during the Tulip Festival so I urge you to go another time when it is not quite so busy! That way you can enjoy the lovely gardens that you see as well as the food and surroundings!.Friend of the Trellis cafeVersion: 233.0

It is a good, but there is some issuesThere is many google glitch that I constantly keep on seeing, like google being SUPER slow and keeps on acting like we do not have internet, and it is Xfinity, and I say Xfinity is really good internet in my book. And this REAL annoying glitch it is what I call the no pictures glitch because when you take photos IT ALWAYS SAYS “could not save image” and you know what I have to do to fix that, DELETE GOOGLE, yeah I would say that is a real annoying glitch, but I don’t know what causes this may cause my phone is outdated, because it is a iPhone 6 or but please google fix this glitch please, because I do not want to constantly DELETE GOOGLE, and when I mean constantly I mean every night, if you where me, you would probably feel the same as me, annoyed, the glitch is getting on my nerves and I hope it will be fixed..Alphie the greatVersion: 190

Thank you GooogleAt this point I’m done with Photomath and Mathway they both can’t help me with 2 of my math problem and I usher you that I don’t copy down I look at the work for the problem and then I sold it myself but back to the point so basically I’m doing a math problem and I don’t know how to do it so my first tow thoughts Photomath Mathway I go there it says “oops, we can’t solve the problem just yet but will be pack soon but here’s the thing I go to google take a photo of the question and BOOM. The answers right in my face buuuuuut remember how I said I get help not the answer well on the two apps (Photomath,Mathway) it makes my pay for premium for it to show work but on google I can see the work and then solve it myself. thank you google.Gladdude4567Version: 301.0

It’s good!I think that it is the best thing that I have seen so I don’t think I would have a choice of a better way of getting to you or you could do that for you or me and you can do that if I can do that I will be more comfortable doing that and you could just go ahead with that if you’re going out and you don’t wanna go to work I just think it’s better for the people you know to go out to the shops or go out and have some fun with them or something and you could go out to the beach or whatever and you can do that you can do it for a couple hours 🤷‍♀️! But if you’re not gonna be around you could do that would just be me I just want you know what you wanna go to work so you don’t have a lot to worry..Brynnie KingVersion: 315.0

Google Sign-In Broken In AppI'm used to using texted codes for 2FA. Fortunately, Google still lets me do that. The idea of depending on some password manager that contains a key that I can't access if something goes wrong doesn't appeal to me. This time, though, I decided to try a different option that Google provides, which is to open the Google App and verify my identity. So, I downloaded the app and gave it a go. What happened, though, was that the text in the screen was highly zoomed, and locked in place, making it impossible to scroll, in any direction, to wherever it was on the screen that I was supposed to do the next thing. Until that bug gets fixed, obviously, the Google App two-step login option is dead. As for the app itself, it seems to be a decent search engine with some additional features..Wolfgang TreehouserVersion: 203.0

Slowly deterioratingGoogle was great, but the issue is that minor inconveniences such as taking Google Search off iMessage is really annoying. From there I could do a quick search or a location to send much quicker via text. Not anymore! Another thing, the app gets slower and more cluttered with each update. I do not use Safari as much due to the fact that it feels “heavier” and more cluttered, but now I’m seeing pointless news articles that are absolutely irrelevant to me as an individual. All of the data mining and theft your company does, and you can’t even match my interests? Even if you could match my interests, you wouldn’t be able to do it because you are Google. Furthermore the articles are pointless anyways because of the News app and third party apps that I can download. Slowly but surely, Google is turning into a lesser search engine like Yahoo or Bing..Nordic_WarriorVersion: 128.0

Love the chance to experience!I love how you could just go into google! Insider is so much fun to learn anything you want so much to choose from! I had a lot of other things on my phone so it ended up saying PUK! I could not even make a single call from it! It got me into so much trouble! Because I had to wait like four weeks before I could even start to get it worked on! Long sad story! Anyway, I had to much running on my phone is what they told my sister who’s in charge of my phone! Yah, Sister and I have been battling back and forth because now I don’t have anything of my life that I did have! Loved the experience hating the outcome! Praying for everything to work itself out again!.Catalinea321Version: 310.0

Hey google look a serious talk!Dear google, you are just trying to keep everyone safe which is fine that is not such a crime actually , it help prevent a crime of a innocent persons app and a person presses there phone and tries to sign in and do some weird stuff so keeping people safe is a good job …….but, google why on earth is it so hard to find the prompt button to verify something if your gonna make accounts safe give people instructions of what there doing other ways it’s complicated and hard. Thank you google for listening or reading I appreciate it /you for giving me your time and if you see this please think about these things I really recommend it. P.S great app love the good work keep it up 👍.Fat ugly cardVersion: 253.2

ACTUALLY GOODThese people that are saying there are problems…well of course they’ll always be improving and fixing their company, it’s what everyone does. However, the real reason i love this is because i can search up things quicker, and safer. Incognito has helped with…several things. My desires of searching up “free movies” and sketchy websites come up. But whatever, it’s free with a couple of ads, but so much better than paying my pocket out! All i can say is, im not very smart in these situations, but i know for a fact this is actually a good app. For one, you can search….ANYTHING. with safe browser for sure. Plus, a bonus is that it has “GeMiNi” idek what that means but i think it’s a sign to get the app? anypoo, YALL HAVE A GREAT DAY!!! 🌚🌚🌚.UnicornfartbroVersion: 314.2

Create and take home your one-of-a kind treasureArt Beachside is truly a “don’t miss” activity for the entire family! Make an appoint and sign up for a class or two (or three!) or just walk in. You will often find volunteers to teach and help with suggestions for your personal piece of art work. Art Beachside is an open, spacious, calm, peaceful, and creative environment. All of the supplies you need are available and plentiful. June, the owner and visionary for this studio, is absolutely passionate to “ grow artists” within the community of Ponce Inlet and surrounding areas. Even if you’ve never tried to create a piece of art, you’ll be amazed at what you can do! You will also find gorgeous pieces of unique art for purchase.The 1 Ms PVersion: 281.0

AkstylesThe only search engine I trust and has been my go to since the conception of the term. I’m really loving the personalized news feeds. As someone who intentionally avoids today’s unreliable news sources, especially from social media apps, the google news feed has been a welcome addition to my routine. I no longer have to miss out on reading articles I may be interested in because of my choice to not login to FB. Instead I often find articles I’m interested in through my google feed in between searching for things. Google Search is one of my top 5 most used apps. Their reliability and commitment to being the best in my opinion has hands down beat any other apps. I’m sticking with google for the long haul..TfffrdeeVersion: 54.0

Overall solid app but few annoying things...Google is my go-to app throughout the day to quickly look up and research stuff. BUT two things are annoying.... for one, Google seems to remove re-add functions like the translate drawer at the bottom which is really helpful but recently disappeared for a long time before it got added back in — WHY?? The more annoying thing is that every time I leave the app to check something else in my phone sands come back, it reloads the feed! And I have background refresh disabled! Often I'm still seeing articles I want to read but have to go to another app in between and when I come back, they're gone and feed is refreshed. STUPID!!!! The app should leave it up to the user and the user only to decide WHEN to refresh... hence: only 3 stars 🙄.DaREALflexxxVersion: 289.0

Dentists of TucsonLet me start by saying Dr Stears and his assistant did a wonderful job on my new crown. I also got a chance to see and hug Lynette, favorite hygienist, she is awesome. Very professional staff, always smiling and welcoming. Items are explained and you are aware of your portion of the payment necessary to do procedure. Business manager handled an irate patient professionally and I commend her for being calm but stern. Please remember to be kind, the people are simple doing their job, which they do an exceptional job. I work in the medical field and understand the difficulty of insurance companies and explaining the remaining balances and it is difficult. I love this staff and will continue to come here and recommend this office to everyone!.SUSANEDWRVersion: 194.0

Losing pages.If I’m on a page and I have to either step away so my phone goes to sleep or switch screens, it resets to the homepage search bar. Not all the time, but enough that it’s incredibly irritating. I’ll have to scroll all the way back down to where I was (I love reading comments on articles, so sometimes it’s a lot of scrolling) to continue reading. This has only become a problem in the last few updates, I believe since the overall look has changed. Sometimes the page I was on will be completely gone from the history as well, saying I have no browsing history when I clearly do, as I was JUST reading something. Then I have to remember what I searched and the title of the article. Apps are supposed to be streamlined, quick & beneficial. I might as well read on a computer. Fix this, please..KokokayleeVersion: 46.0

Include image searchMy biggest use for this would to quickly search an image to use as a meme or something. There should def be an image search option..EricathanasVersion: 58.0

GoodIt’s great for watching youtube.EvolutionYTVersion: 76.0

I love itIt’s the best.Keke,ekeVersion: 134.0

FavoriteOnly one.NirwanpuriVersion: 34.1

Very happySimply: The best.Pme9Version: 62.0

Awesome and FREEGoogle is almost completely free ! Keep up the amazing work!.The game lover 120385736382638Version: 85.0

GoogleUn peu fade, intrusif en diable... mais redoutablement efficace !.Bernard HinotVersion: 226.2

WelpI saw an ad so it can guess the song so can u tell meh how the heck I do that.Me 😯Version: 160.0

AWESOME 😎THIs IS SO COOL.so there’s this 1910s song I like and it helped me find it by the humming thing.HdrmrjejbdhshsbshdhdVersion: 195.0

Sub To ClownPierceSub To ClownPierce.Wa ZoomVersion: 190.1

Very good gameThe storyline is amazing. I love the fact that every single character is thought about in its own unique ways. creating an endless story line. Fabulous characters great story development 10/10.Pinkyzz12Version: 122.0

GoogleyBalls tee hee.Mr C&mmyVersion: 326.0

GoodIt’s the best.Addy1loves22animalsVersion: 319.0

Nice but… 👻Absolute pencil cases getting mad over something that isn’t even googles fault in the reviews 💀💀 🎷🐛.JsksjsnsmksVersion: 317.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 327.0

Google Negative Reviews

Google Assistant problemsI use Japanese as my second language on everything, and when I opened the app I changed that setting as well, but I noticed I couldn’t change the order of the languages as English stayed at the top no matter what I did. But I payed it no mind as it still worked both ways. I downloaded the app to use the “hum a song” feature anyways, yet when I first opened the app, the button that you are supposed to use for that feature didn’t show up. I closed the app for a few minutes and opened it back up to finally see the button, but google assistant seemed to have lost the ability to understand Japanese and would make my words into unreadable English “sentences”. After trying to fix it for 10 minutes I gave up and decided to make sure the “hum a song” feature was actually working. The circle of colorful dots showed up on the screen and moved when I hummed but nothing happened and after waiting for a few seconds, it would close and show the normal google assistant pop-up at the bottom of the screen. As if I hadn’t pressed the “search a song” button at all. Very disappointed..Random 5 year old.Version: 163.0

GarbageAsk google a question and it might just give you A ANSWER, not THE ANSWER, To your question. I looked up a simple question, “How long is the US” to which it tried to tell me from some random websites Information that the continental United States was 2800 Miles from East to West (which is correct), but also tried to tell me it was 2800 miles from North to South as well. After some searching I found out that it’s about 1700 miles, so why is google telling me that a website, with incorrect information is right? Shouldn’t there be a algorithm or maybe a fact checker that would make sure that your actually giving people correct information? It is absolutely unacceptable that Google, a place where people get there information from everyday, is giving people the wrong information. What other questions do I have wrong answers to because of this. It would be great if when I asked google something it didn’t tell me what might be the answer, I would rather make the mistake myself of clicking on a not so trusted website and getting wrong information there rather than google straight up lying to me..Geid szoke be dledkVersion: 169.0

It’s not a good lookI have submitted feedback several times in the past few weeks. Absolutely no response, nothing. I sent screenshots of Google Chrome errors. It is been a nightmare on my iPad, as well as on my iPhone in the last few months. Tabs won’t close tabs don’t open, and Safari pops up and locks my browsing i’m going to Google or KrHall like it has for the past 20 years. Incognito messages pop up every two minutes. It’s ridiculous. You have got to do something for these people who have choices in our digital life. But the choices are getting larger and more compatible. If you can’t keep up with your users and technical issues, then don’t advertise that you are the best at everything. And your feedback is just telling us to go through help. I have gone to your help section probably every day for the past year for different stuff. 60% of the time I Find My answer other times I go in circles. I know how to change my settings in every part of my Google account. So please don’t tell me to do that. Thanks.Vszn0712Version: 280.1

AI RESULTS ARE THE MOST IRRELEVANT, USELESS, FORCIBLY SHOVED DOWN YOUR THROAT THINGI downloaded this app in 2014. i've been using it happily for 10 years. over the past month or so, i have been so incredibly infuriated by AI results and the absolute false illusion that is the "off" button, that i am finally deleting google and trying to find a new browser. at least duckduckgo won't shove a huge list of infodown my throat that's only 2% relevant and takes up almost the whole results page while lying to everyone "you have the option to turn this off" and giving us a switch to flip entirely for show and provide the illusion of control with no actually choice but to accept scrolling past pages of AI results that will only trip you up further. i wish i had a count on whether i reached 100 reports yet bc, for example, you can google how to find a certain setting on iphone, and the AI results will tell you to navigate to a setting that doesn't even exist. just so everyone knows, some kind souls made an "hide google AI results" chrome extension for computer.Coffee anonymousVersion: 316.0

You destroyed the appI have used Google for incognito searches, and because it had the icon at the upper right hand corner to remove cookies I use it to remove cookies from my phone often and daily, it was working fine when I went to bed last night and this morning when I opened it, the app is totally changed / destroyed, I don’t want and I don’t need another news app. This happened to my wife’s phone this morning as well. She removed the app and I am removing the app and if Google doesn’t change Google News with all of the ads that cannot be turned off I’m removing it as well it’s very obvious google could care less about what we need. It’s all about money money money for Google. Google, you changed the Google News so we can no longer prevent News companies and organizations that we don’t want to hear from being loaded in Google News like we used to and now you’ve removed our ability to remove cookies and why would you do that, so you can load the cookies on our phones and we can’t do anything about it😡😡😡.RJK_SeniorVersion: 290.0

I hate googleIt’s nothing wrong about Google. It’s not like I don’t like using it. It’s just about my Google account. I was under age for my Google account and obviously they got mad and threaten to delete my account if I didn’t get a parent supervisor account and of course I did it thinking that I would get all my videos and comments and stuff like that back thing is I didn’t get it back but now I cannot post videos nor comment it makes me mad because I have 119 subscribers now I just have to stop and wait for two years until I turn 13?! that’s out rages. My parents do not care if I make Videos or comment on videos could you make this like a Settings so that parents can turn it on or off? This is annoying. I hate you google this was my dream to become a YouTuber. I was hoping I could become a YouTuber but this just hurts now I just have to restart this brew in my dreams I can’t keep getting back up and trying again. I get that it had to push me down, but why the dumbest reason to push me down.Ariana kamadoVersion: 280.1

Can’t sign into account because of terrible security designI am currently away from my home on business. Needing to access my google account for work I attempted to sign in, i was told my sign in was suspicious and I would have to confirm my sign in by using my onn google tablet. All good but it’s multiple states away. But there is a “try another way” link which then gives me the option of using my onn tablet again with no other options, but to “try another way” which brings me to a infinite loop of the same onn confirmation. I can’t call google support because it’s the weekend and there is no support I can find via chat or email to help me. I have another email associated with my google account which I have used before to confirm it’s me who is signing in. I’m probably going to be fired now. So if you need a employee with the brain power to foresee the horrible problems you can create with bad design and how to mitigate them. I will happily join your team to do your job for you..Fake fiveVersion: 313.0

Ruined by one pointless updateSeriously, what is this popup garbage? Now going to a website is like clicking a link in instagram, which pulls up some temporary pop up browser, it no longer feels like using an actual internet browser. You can no longer change the url, clicking on the url just copies it instead of letting you change it. Instead, to go to a new site you either have to completely go back to the home page, or open a whole new tab and clutter the tabs page every time you want to make a new search. Whoever made this change seriously needs to be fired, because they must have some serious mental disability and clearly aren’t capable of having this big of a say in a company. No mentally capable person would genuinely think that removing core features of a web browser is a good idea. Turn google back into a web browser instead of this wannabe instagram browser trash, otherwise you’re going to have barely any users..Glarrrrrrb!!!!!!Version: 222.1

Going downhillThis is rather sad that I can get onto google and search something but when I want to see photos of said search I can’t. The fact that they removed the ability to look at images on mobile is rather stupid and needs to be changed back to the way it was. The new search URL is also rather inconvenient because I should not have to scroll and click a button in order to search for a item or photo. Those on mobile should be able to just search the item or photo from one engine as it was in the past. This app has gone downhill with many of the updates or “Bug Fixes” which being more inconvenience than help. I believe Google should remain the way it was in the past when one could search for a website, photo, or video and have the help of the little bar at the top they could click. If you read this Google fix your browser please..TheOriginalBeefQuakeVersion: 233.0

Disappointing Image Scanning and Redundant FeaturesI recently tried out the Google app and found it to be quite underwhelming, particularly in terms of its image scanning functionality. Despite promoting this feature, it failed to deliver accurate results consistently. The app's inability to reliably scan and recognize images led to a frustrating user experience. Moreover, beyond the image scanning feature, the Google app offers little added value compared to simply using Google's website. It essentially replicates the browsing experience, making it redundant to install the app if the image scanning feature doesn't work effectively. Considering the primary selling point of the app falls short, it begs the question of why one should bother with it at all. Until Google improves and refines the image scanning capability, I see little reason to recommend this app over using the reliable and well-established Google search engine directly through a web browser..Luis Baez 2203Version: 273.0

Oops. Something went wrongI would rate this app higher but oops something went wrong, I'll try again later. When the app works like it should it becomes my go to for news based on categories I like. However, it takes a long time for a story/topic you're not interested in to be removed. If I'm not interested in sports, it shouldn't take weeks of removing every article related to sports to finally be removed. Most of the times a few articles will display and going to the next page just results in " something went wrong ". I love this app but it's the most frustrating one I have installed. Reinstallation does not fix the issue. Lastly if I do a random search I now have to open chrome private browsing because this app will "think" I'm interested in whatever I searched for, thus starting the loop cycle of trying to remove articles I'm not interested in, all from one random search..Starscreamx861Version: 172.0

Song hum featureEvery time I say “what’s this song” into the microphone it takes me to a google search of instructions on how to use the feature instead of actually performing the feature itself. I also can’t find the “song search” button after exploring the whole app, despite the unwarranted google search telling me there is a button. Going to have to rate a 1 star and uninstall the app for faulty software and false advertising. Unfortunate considering this is a cool idea but it seems to have been executed very poorly. I would suggest actually putting a button there instead of lying to your users, and making it so when I say “What’s this song” it performs the actual advertised feature instead of taking me to a google search. Seems like a simple and obvious fix. Hopefully you all can get back to me and let me know if I’m doing something wrong, if the song search button is hidden somewhere strange in the app, or if the programming is just completely inept..SekandisVersion: 137.2

No supportWHY GOOGLE BUSINESS HAS CUSTOMER SUPPORT AGENT REGULAR ACCOUNTS DONT . I LOST HAD MY CHILD HOOD PHOTOS & MY SON BIRTH IN GOOGLE ACCOUNT . YALL NEED HIRE AGENT TO ANSWER CALLS FOR PERSONAL ACCOUNTS . ITS NOT FAIR AT ALL . I HAVE SO MANY EMAILS WITH GOOGLE BECAUSE LOST PHONES OR BECAUSE I HAD DOWN FALL WHERE I LOST THE NUMBER . HELP PLEASE ! HALF OF ACCOUNTS WITH GOOGLE THAT ARE PERSONAL ACCOUNT ARE ACCOUNT THAT CANT BE ACCESS ANYMORE ! YOU KNOW WHY THERES NO AGENT . ILL GAVE YALL 5 star . For everything else but not having agent for personal accounts is big down fall a lot people can relate . Do us customers need to do petitions? To get this opportunity? & if I can tell you address or birthday on a account and it’s correct don’t you think oh it might be that person email smh I’m so mad . I have over 30 emails growing up . Lost acccess too all them . They all connected to my social media I can’t even get into . Y’all should give opportunity. Show photo & compare it to photo in drive y’all see it same person or y’all can see that social connected shows same face of person who lost the account ..UrfavsnowbunnyyVersion: 270.0

InconvenientIt used to be good, but now, from what I'm assuming was an update, made it into an overall inconvenience. The websites you want to open do not open into a full screen. At the top of these web pages is a pull down button—like on an iPhone that drops down notifications and reminders—and it completely takes away the main back button that used to be an arrow. Because of this, whenever there are pop-up ads on a webpage, you simply can’t just go back to the webpage itself, but have to completely exit it altogether. Another thing is that Google will constantly refresh itself when you leave. This is fine when you leave the app for a long amount of time but if you have a webpage open and close it for a few seconds or a minute, then it will completely refresh and you will loose whatever it was you were doing. Also, Google listens—and watches—to everything you say and do..HddyoysgfdrVersion: 225.0

One thing that annoys me …I receive notifications through many channels some I follow down their rabbit hole others I delete. I followed one this morning about iOS options and how to keep or turn them off. So, the first one about turning off phone call banners made me go look and change the way the call interrupts my work flow (if any). Then once I was done in settings I went back to … oh no, wait. Google decided I should go back to the very beginning of my opening Google! What, where the heck was I? Now you make me go back to … oh where the heck was I (before I submitted this review.) WHY CAN’T you leave me where I was in my review of, whatever link you sent me to?! If there’s one thing I hate is software that makes me have to a better short term memory than it does! Can you people at Google, quit playing games, read this and make your supposed search app more User-suppotive?.Badears60Version: 195.0

Bug: New articles not opening in new tabWhen I open the app and see several articles on the Home Screen, if I try to open 2-3 of them, they start to open on top of each other in the same tab. This wasn’t the issue few releases back. With the latest release, I had 11 tabs before the installation of latest version, and not I have 2. Rest of them mysteriously disappeared. Seems like with each new release, a perfectly ok working app is getting worse n worse. I truly believe new version releases are not required all the time just to keep an app going, especially if they are going to introduce bugs and other issues for the users. Let the app be, unless the developer have really something that they want to introduce. Otherwise, they’ll start to lose users just because they released a new version with more bugs than the bug-fixes..Raph1e 27Version: 236.0

Stay Away From GoogleThey’re growing too big for their own good. They act like they have a right to shove all of their content and whatever else they decide is a good idea into your face. And no, you can’t manage what they notify you about easily. You dared to search for a sports team? Clearly you want to receive game recap scores all the time about them, with no way to turn them off! There used to be a simple way, but they updated that out. It’s no longer there. Clearly, just holding on the notifications you don’t want and turning them off that way was too convenient for users, and led to too much getting turned off that google didn’t want. Now I’m stuck choosing between getting notifications I actually want to hear about while also getting something I literally never asked for, or no notifications at all. Such a great system, fantastic evidence that the company cares about your interests, and not theirs..NovaWolf18Version: 204.1

It's getting worse tbhI have used this app for a while instead of safari because I just trust google more. But recently its been hiccuping and I can't stand it. One thing is that it won't let me change my picture. I don't know why and I want it changed because its an old picture of me. I will click on the icon and I will tap the camera on the profile picture and it will say "you can't change this profile picture from this account" but the problem is I have before. Also I've had this song stuck in my head so I tried to use the "find song" feature on the app and when I tap on it the dots will show up for a few seconds, like its trying to find the song, then it will go back to the home page. It is getting really annoying and I'm about ready to quit using the app (even though I liked using it) if these problems continue..CaseyUndercoverAsSarahVersion: 178.0

Freezes, stalls, stops for 45 seconds HELP!Freezes, stalls, stops for 45 seconds HELP! I enjoy Google but I might or will dump them for bing.. why? The Google app on my new iPhone and/or old iPhone is super buggy… I have uninstalled and installed and still to no avail… I am totally not happy because I use google to look up the latest stock news outside of Yahoo Finance and CNBC.. Another thing, if I read just one tiny Kardashian story, I would get 10 more KimK stories or similar suggestions.. I dare not read about my fav reality shows and that’s all I see.. not cool or if I read a funny story from India or other countries.. it’s all India, London or Africa topics afterwards.. When I pick subjects I like on purpose in settings, about 50% will only show up along with some random stuff I didn’t sign up for … But the biggest problem is the constant freezing and stalling for 45 seconds straight.. Help, Help, Help, Help!!.LeeLeeRocsVersion: 167.0

Issues with tabsI’ve been using this app for years as my primary search engine. I even recently noticed a feature where you can save recipes to “cookbook”, which is nice. The feature I use the most, however, has been an increasing source of frustration: tabs. I keep tabs open so I can return to them at a later date. The delete tabs setting is on ‘never’ so that my tabs never disappear. Yet today, when I opened the app, all of my tabs were gone. And there’s no easy way to restore them. I’d have to comb through my search history and go off of memory. I’m ready to discard this app in favor of the chrome app, since it turns out restoring tabs is pretty simple for that one. Or maybe I’ll just stick to Safari, which allows for a search of tabs. I don’t see that same option in this Google app. Another reason for me to stop using it..NiccimoVersion: 219.0

I’m switching to safari because of the June updatesBefore this month the app was fairly good for a search app but now it’s useless. At first it was hacking trouble just saving what tabs I wanted open and would delete whatever tab I just opened once I left the tab. This applies to both new tabs where I wanted to compare results and tabs I had open for a few days that I went back to frequently. Then it made the layout of websites go into a weird zoomed out format that made it so you could accidentally swipe out mid read. Lastly the reason I’ve given up is because you can no longer save images. When you hold down an image now it just shows “image source” and “search within image” neither of which I would ever use. On the off chance that you manage to go through image sources and find a saveable image it’s grainy and awful quality..SdhtevhssjgfxVersion: 216.0

Some Major Problems with the 3-DThere’s a huge problem that I’m having with the 3-D Bengal Cat. The problem is when I attempt to videotape it in 3-D, I will try to move the animal around as I’m taking the video. It shows that it works, as the red line is moving around the circle, however the video does not actually take. I have seen a couple times at the top of my screen “Touch to return to Snapchat” or “Hangouts” but even after I have closed these apps it still fails to work and says the same thing. Afterwards when I try to take a video without moving the animal, it doesn’t take either! I have to close and open the app again, or exit out of 3-D in order to get a working video. But I’m still unable to move the animal around or the whole process will repeat. I’m not sure if it’s the same for other animals or not, but regardless, please fix this!.🌕🌸Ursula🌸🌕Version: 158.0

Google just removed a good featureHello Google I just today updated Google App on my iPhone 13 and what I just saw after update when I opened the app the search bar just again got back to the center of the app screen where it was placed like 2 months ago and 2 months ago when I received an update for the Google app I saw a new interface that I really liked at lot than the previous look I liked the new look in which the search bar was at bottom attached with the Home, Tabs and notifications button with some cool options in between both search bar and Home, Tabs & Notifications buttons section like search a song (a.k.a Identify a song), homework help and etc. I request to Google to please bring back that UI in which I got that search bar attached at bottom with those cool options. Please bring it back soon Thank You.Anshuman_PVersion: 307.0

HackedGoogle was okay from the start. But it never gave a clear answer and it has lots of horrible websites. I was researching about hamster care, i asked for how long they live and the best cage and all that, google always gave me these random websites that don’t have all the information i need. So i asked what kind of food hamsters should eat and what’s healthy for them, and once again google found all the websites. And i click on one, then i get a warning that my phone has been hacked, and there would be no way to stop it from happening. This wasn’t the first time. My sister got the same warning searching about her fandom, but i didn’t think it would happen again. Google please clear all these fake websites. Getting hacked it very dangerous, and most people have personal their information on their devices, even if they are older than 17..PuppyLoverForever9Version: 242.1

Google lens gone??!!I am only giving one star until google “lens” is back in search bar next to microphone again. What happened to the google lens option that WAS right next to the microphone in the search bar?? I used it for only a couple of things and when I went to use it again within 24 hours it was GONE. I’ve gone through everything within the app and there’s a place to download it and that didn’t even work. In one place it talks about the lens but again, it’s not on there. I’ve uninstalled the app and when I go back to the App Store to reinstall it, it says to update it. But I uninstalled it so why is it only giving option to update it instead of install it. And when I go to App Store and look at all the app offers, it shows that you can use google lens to search stuff you see, BUT IT’S NOT THERE WHEN I’M IN THE APP ITSELF. What’s the deal google? Where is the lens????? Please help me with this??!!!!.Punkin' PoohVersion: 97.0

New update AWFUL. Google image search useless.New google image search is TERRIBLE! The sole reason I search for images is to see IMAGES, and only images. I do not want to see the text, or a ton of white space. I liked how the old google search app showed images only. I purposely used this app when searching for images as chrome doesn’t display image searches the same. Chrome shows the text. But now, not only is the text required but am unable go full screen with an image (and hide the text when tapping on it or rotating my phone). This is awful for viewing images because phone screens are not that big and now it only shows up on half the screen. Please bring back the old version or at least make it an option that is easy to select on the screen (not hidden in layers of menus within settings). This is extremely frustrating and disappointing.MeghanSmith917Version: 69.0

No variety. Too Mainstream.There’s nothing wrong with it’s UI or anything, it’s actually simple to use. But if you’re trying to do actual research or look for something you better hope it’s mainstream or trendy otherwise you’re gonna be looking a LONG time. It’s like its search results are based off words you put in the search bar, and whatever happens to be popular in society. I tied looking for a scene from something I liked and no matter how much I changed my wording in the search bar all of my results were either the same songs they’d give over and over or tik tok trends, even though my search bar mentions NOTHING about music, songs, or tik tok(?). And the cherry on top? I found what I was looking for on Yahoo in a couple searches. All I got from this whole experience is it needs a sort of “These results aren’t helpful” option rather than “feedback” nobody at google ever is gonna read..Richard7274Version: 224.0

Getting worse and worseClearly Google has become more interested in monetizing what was once the sine qua non of digital maps than they are in providing a good user experience. They have junked it up with SO MUCH garbage, like (paid?) eateries and shops, that you can hardly see the streets. And no, I do not need a huge marker to tell me I “recently visited” a site that I merely tapped at random to get rid of something else obstructing my view. At the same time, so my street names are missing, unless you finally just happen to enlarge or shrink the map the perfect amount, and even then it will vanish if you move. And I’m talking about major thoroughfares, bridges, and so on. Then there’s all the persistent stuff I don’t want, like the weather, the Live icon, an inset photo, and info at the bottom of the map about whatever you looked up. Switching to another map!!.HollybegoniaVersion: 179.0

Why. Just why?Let me say that google will always be my go to web browser. My problem is that you guys went back to a feature that makes this app unusable. You once again have made the decision to not allow me to edit a url. And went back to where you have to swipe down to get rid of a website. But it only makes searching more frustrating than it should be. I keep accidentally getting rid of a article or page because when swiping up to go to the top of the page, it gets rid of it. And you also can’t go back to that because you decided to go back to where you have to tap on the backwards button to go back to a previous page, instead of just holding the button and being allowed simply select the page you want to be on. Plz fix these problems.TherickeVersion: 222.1

Bad.The update made to this killed it. I can’t understand why this change was made. After clicking onto a website if I want to go to another I have to fully leave the site because clicking the top just copies the link. Why was this made a thing? Did whoever suggest it have a hard time copying the link somehow so they made such a stupid change? Another problem is that whenever I close my phone because I can’t keep the screen open forever especially because I have work to do it closes the entire site I was on. Meaning if I was on a site that had pages then to it or anything like that I would have to constantly start from the very beginning whenever I reopen my phone because the site was closed. Everything was way better before and I can’t understand who was stupid enough to suggest this changes or who was even dumber to even approve of these..Deathwatch 452Version: 223.0

UnsatisfiedGoogle quickly became the most used search engine thanks to its simplicity and ease of use. Sadly, this app is missing a few things to earn those describers. 1. They took away the connectivity to Apple Maps. Why? This was one of the main features I used the app for. I would look up Applebee’s, click for directions, and google would reroute me right to Apple Maps with the right directions. Now Apple Maps is no longer an option and it’s obvious you took away this feature without stating that’s what you were going to do in the update which in my mind is a really shady business practice and let’s me know you knew doing this would make some people mad. 2. Symbols on the images. Now users can’t screenshot or view images without seeing the buttons/symbols. Again, another feature I used a lot that was taken away. 3. When you click on a suggested image when viewing an image, they is no way to go back to that original image without going back all the image results. Why is there no back button? Please add back these features to earn a good review! Thanks to these exact features, I think I’m going to have to start using Safari app just for the Apple connectivity and to view images without the three or four buttons on top each of them..Big hole2011Version: 111.0

Sends ads as notificationsStop sending me ads as notifications..BfortinVersion: 35.0

Why would you change photos?I just updated the app yesterday and all of a sudden I can’t view pictures properly. Why would you change this? It was perfect before and now I’m just upset. Now I’ll have to save images to my camera roll just to look at them full screen. Truly disappointed in you..William WelterVersion: 69.0

It keeps crashingI used to use this app all the time but for a couple of weeks now it crashes after about 15 seconds every single time. It’s very frustrating. I don’t have an old phone either. Please fix the issue..Mandii-xoVersion: 105.0

App crashesWow. For a big company like google they cannot code apps which cannot crash. Should have tested first.Hisham223Version: 105.0

Palestine in google mapsPalestine will be free even you took it from your maps.FyutteVersion: 116.0

WiredI can’t search anything when I use this App in my iPhone, it always tell me unable to get results with no network, but actually I can search what I want by Chrome APP in my phone at the exactly same time. And I check the WLAN and data settings for Google APP, everything is alright, Am I bugged by someone?.Edwardwen7575Version: 119.0

Google ImagesThey new format makes it so I can’t tap on an image to isolate it anymore. Looks a lot uglier and hard to look at. Unnecessary change honestly..Will.ReadVersion: 74.1

MEDIA BAN IN CANADAGoogle is planning to ban all content from canadian medias. I recommend using DuckDuckGo, which is drastically better!.Jay_9577Version: 270.0

Keeps crashingThe update doesn’t load properly and keeps crashing. Worked better before update..DThKoyVersion: 46.0

Hum this tune/ what’s this song, non existent.One star may be a bit harsh but this is the only reason I agreed to give google more of my data thanks to their newest ad. This feature is completely non existent for me iPhone 8+ everything up to date. Had to check if it was early April fools or something..Mitchjs88Version: 137.2

Disappointing.App performance has been slipping for years. Recent updates have left the app completely unstable. There is an extremely long delay in launching the app and then it crashes after a few minutes of use. My suggestion is to focus on improving the app performance before adding new features or new layouts..Kingston01Version: 105.0

RIP GoogleDear Google; What happened? You used to be the best search engine on the market. Helped revolutionize the way computers are used to this day. Unfortunately, those days are long gone. Now, it’s just a dusty old relic. The search results are usually inaccurate, redundant or just an ad. It’s gotten to the point where I no longer say “google it”. Every time I ask google a question, it gives me the wrong answer. When I reword the question 3-4 different ways, it still gives me the exact same wrong answer. For example, someone in a chat room said elephants urinate from their trunk. I didn’t believe but also didn’t know for sure so, I “googled it” here are the questions I asked; How does an elephant pee? Does an elephant pee from its trunk? Where does an elephant pee from? Last question I will not write. All the questions gave the same answer explaining that an elephants urinary tract is similar to that of a mouse. That’s not what I asked, not even close and something similar happens with every question I ask. So, that’s just your search engine. I’m still upset you ruined Songza, YouTube music is terrible. I’m not going to bring up all the flaws of all your products but, if you don’t fix them soon then google will be as common as the dodo bird. (Extinct) Ps; I downloaded the app just to leave this review. I deleted it immediately after. Sadly, I still use Gmail but that will change soon. REST IN PEACE!!!.Want moreVersion: 137.2

Seriously?.Why is this 17+? I get that younger people can find bad things but it’s not like a 13 would look at that and schools use google! Like what if your doing a school project and you need to research! Where are you going to find that information you need? No where! Why? Because google as an age limit of 17+..✨🎀 slay queen 🎀✨Version: 319.0

School is 🗑Screw school man.HasirkVersion: 175.0

Hum to google doesn’t workOnly reason i downloaded this app was to take advantage of humming to google. Feature doesn’t seem to be working on iPhone 12 Pro Max.SymbiotemoovaVersion: 137.2

F you googleGoogle is now forcing people to download its app to log into YouTube, and offers no other alternative. I will be deleting immediately.Not a fan of this versionVersion: 190

تحيى فلسطين رغم أنفكم.تحيى فلسطين رغم أنفكم..Mou ChiVersion: 116.0

ALWAYS CRASHESThis used to be a very good app but for a little while now, for me, once you open the app and stay on it for a few seconds, all it does is crash and closes. You can’t do anything on this app!.BigMike8031Version: 109.0

Can’t download from the cloudI can’t download this from the cloud. Please help.JenmikVersion: 64.0

Add an option to turn off ai.These godawful ai answers get in the way and half the time aren’t even what I’m looking for, just are an eyesore that makes me take longer to scroll down. There should be an option to turn it off..DrbubblesiqVersion: 323.0

The worst search engine on the planetGoogle has ruined the internet. It used to be a search engine. Now it’s a corrupt advertising platform. Also, IT DOESNT WORK. I can’t search what I want anymore, 90% of the time I get irrelevant results Google CHANGES your searches to something they think is more relevant (read: more likely to earn them money). It also uses words as synonyms THAT ARE NOT SYNONYMS, so they can give you more results, and make more money. For example. I searched “why is the MRI contrast so disgusting” what google search gave me was “why is MRI contrast dangerous”. Google thinks that ‘disgusting’ and ‘dangerous’ are synonyms. I encounter this issue daily. That’s blatantly wrong and renders the platform utterly useless. Considering the fact that the first few pages are basically ads and not real results, and combined with the fact that they’re forcing AI on us, I will be going out of my way to PAY for a better search engine and I’ll make sure to spread the news about this horrible horrible ‘search engine’ so that no one else has to suffer it’s uselessness any longer.Nobody1749Version: 318.0

UmmmmI can’t download this app because its 17+ that’s kind of dumb I need to use this for school and I can’t download it because its “inappropriate” like seriously c’mon.Baseball⭐️Version: 297.0

Too much advertisingLike the search engine itself google has transformed itself into a nonsensical circle jerk of mindless advertising rendering it Essentially useless for anything other than buying cheep junk..JohnthomasTRVersion: 294.0

RacistHe is racist and always against Muslims, and he deleted the name of Palestine from the map.Laday nonaVersion: 286.0

❗️STOP USING GOOGLE❗️❗️USE DUCKDUCKGO❗️Do not use google! They track you and Sell your info to other apps and websites! They probably know where you live and way more private information! THEY TRACK YOU AND THEY ARE ALWAYS WATCHING YOU! Use DuckDuckGo instead..UseDuckDuckGo!Version: 269.0

App freezes constantlyEvery time I try using this app I have to switch and open the page in safari. It freezes and won’t open links..Frankdogg58Version: 243.0

Forcing people to sign inThere’s always a pop up showing to tell me to sign in on Safari/Opera. It happens every time you open a browser or whenever you reload. Such a downer. 👎.GameNerd🤓Version: 239.2

What happened to 'delete all'?It used to be so simple to delete your search history and now I can't do it!!!! You have made it too complicated!.Ricky 69 46Version: 68.0

I’m mad😡I’m 12 and I can’t even use it 😡.😡 I 😡Version: 297.0

App crashes constantly every time we reopen it after sometimeApp crashes constantly every time we reopen it after sometime.KvrrrrtttVersion: 237.0

Falsifing informationIs against Palestine and falsifies information to fit the Israel colonialist narrative.حمبوزو ٩Version: 286.0

Showing wrong locationFrom few days showing wrong locations.Aps1313Version: 242.1

No song search available as advertisedThey advertised vocal song search. I downloaded the app for that. It is not available!.Armand KonanVersion: 137.2

تحيا فلسطينتحيا فلسطين رغم انفكم فلتسقط خرائطكم.Maalek07Version: 116.0

STOP DEACTIVATING MY ACCOUNT 🤬Google if you don’t stop deactivating my damn account I am going to uninstall the app and report it for account abuse YOU ARE RUINING MY YOUTUBE CHANNEL IF I USE MY OTHER ONE IT DOESNT GIVE ME ACCESS TO MY UPLOAD SECTION CHANNEL SECTION AND COMMENTS AND ITS A DAMN SCHOOL ACCOUNT STOP DEACTIVATING THE 2 THAT HAVE BEEN DEACTIVATED AND STOP SHOWING ME A “OH WERE GONNA DELETE YOUR ACCOUNT IN 29 DaYs” NAH NAH NAH THAT AINT HAPPENING YOU GONNA KEEP THAT UP IM GONNA KEEP ON UNINSTALLING THIS DAMN APP THANK YOU HAVE A GREAT DAMN DAY.Tr 923Version: 323.0

Very bad updateThe last UI update is very bad!.أحمد عدنانVersion: 316.0

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