Google Customer Service

Google Positive Reviews

New Search WindowThe new window that pops up when you select a search result is ridiculous. It takes up more screen space and you are unable to select the url bar to search there like you could before. Instead, now you must return to the google search results page and type your query there instead. The page url still shows at the top of your screen, and selecting it copies the link instead of allowing you to modify it. This change significantly slows down search time and tab browsing time. Additionally, the back arrow from the top is now gone, leaving you with the back and forward arrows at the bottom, which do not have the same affect as the large back arrow that used to be present. I like this app, I have never had much problems with it, if this change does not become optional or removed I will most likely be removing this app and looking for an alternative, as this change seriously diminishes the app’s usability..My baby TaylorVersion: 222.1

Effortless Business Management & Trendy Product Discovery with Google App - ReviewHello everyone! I wanted to share my amazing experience using the Google app with my new business Gmail account, GlobalLifestyleVibe. As a proud owner of a trendy Shopify store, I've found the Google app to be an invaluable tool. It seamlessly integrates with my Gmail account, making it effortless to manage my business communications and stay organized. By the way, if you're into discovering ahead-of-trend lifestyle products, GlobalLifestyleVibe is definitely worth bookmarking for future purchases! Their store offers a fantastic range of items that savvy shoppers would absolutely love. Trust me, it's a hidden gem waiting to be explored. I highly recommend the Google app for its user-friendly interface, reliability, and the various features it offers. Give it a try and experience the convenience it brings to your business and personal life! Wishing you all happy shopping and successful ventures ahead! Maurice.Gnostic SeekerVersion: 285.1

Only one complaintGoogle Maps as an application is great for travel and directions over all. It is accurately interconnected to transit systems in cities I travel to. Easy interface for looking at reviews and information of destination’s. Now the only thing I have to complain about is when you type in your destination for directions is the map auto-fixes to compass 🧭 north, instead of the direction you are facing. For example if I am headed west and fading south the map appears “upside down”. I understand if you use the “live navigation” feature the map corrects itself and relays the information based on current facing direction. As one who loves to walk and wants to save battery life on my mobile device, it would be great if the default for “get directions” without navigation feature would load to the direction you are facing so you don’t have to toggle the map when looking at directions..MadDuMooreVersion: 268.0

I have loved this appI’ve been using the google app for a long time for keeping up with news cause it’s easy to navigate but I find as of recent I encounter more and more issues when it comes to reading articles as they keep glitching out and bouncing around the screen because ads don’t load in properly, or I will be bombarded with ads that make it near impossible to read the actual article as there’s no less than 5 pop ups at any given time and the option to close them is either nonexistent or so small you keep clicking the ad, pair that with the aforementioned ads not loading in properly and so many articles become unreadable either half the screen is taken over by ads or it keeps jumping around you can’t keep your place, often both and that’s assuming I’m not stuck in a loop of the article refusing to open or if it does load at all without crashing. But the funny thing is if I open the articles in my browser I don’t have these issues, so I’m beginning to think it’s a you problem..OliveGardenWifiVersion: 265.0

New VolvoWe went to the dealer on Labor Day 2023 to test drive the electric Volvo at the Scottsdale dealer . We was greeted by a very professional sales person who assisted us right away. After driving the car I was in love with it, the style, the performance, and the overall appearance. So me and my husband sat down with the salesman, Issac Favela. We purchased a 2023 electric Volvo. Issac was knowledgeable, professional, and very informative about the car. We also have a great experience with the finance department. Once we finish financing, they had prepared the car to leave the lot and go home with me. The sales consultant went over all the operations of the car and he provided his business card for any additional questions once I left the lot. The entire experiences was a bit long but very thorough and complete. I would recommend this dealer to any, and everyone who wants a good experiences and a great car. Romanie and Samuel.Brooks1957Version: 280

Suggested/trending searchesThankful the tab behavior was reverted and now when I search it actually fully goes to the page I want, and I can edit the search from there. Unfortunately, I REALLY dislike the suggested/trending search boxes that are now showing up as suggestions. For a long time I have had a preference set to NOT show me trending searches and this new feature seems to be basically the same thing, so I would expect Google to respect my preference and not show those. (I did not see any new preference that I could use to do this.) I try to search with purpose and I do not appreciate distractions and apps trying to tell me what I should be interested in because it’s trending or new. Attention is a limited resource and those features are a way to steal attention. I typically prefer Google because it is minimalist and doesn’t distract but this is a subtle way to distract and I would like to turn it off asap. Either respect the existing preference or add a new one so I can turn this thing off..SV_00_^Version: 223.0

Usually interesting reading butA huge bug is that when I click on that I’m not interested in a topic, I get a pop up message that Google gets it and won’t show me any more articles about that topic. But I keep seeing articles!!!! Sometimes I even see more of them. Two current examples are Princess Charlene of Monaco and Situation Puzzles. I clicked on a few of each which was enough so I clicked on that I wasn’t interested. The articles kept showing up, sometimes multiple articles every time I opened Google. Just now I opened the app and, out of 37 articles, 5 were about Charlene!! I keep saying I’m not interested but I keep seeing these articles. Enough already!!! Another annoying bug is that, when Google is refreshing the articles, if you’re reading one, it freezes and you have to exit Google, reopen it and go to Tabs to find and continue reading the article..Lantana, FLVersion: 186.0

Hasn’t Yet Earned 5 StarsAt one time in the past, when I typed in my search argument, if there was a misspelling, Google would offer up the correct spelling, eliminating the need for me to correct it. In some cases, where participles or familiar words were involved, Google will reconstruct my argument with the correct grammar. I would sure enjoy those days again. Even now, when I’m typing this review, all of my misspellings are corrected. Why can’t Google offer that option when I’m typing in my search parameters? Google once did have that option, then took it away. One other annoying thing about Google: whenever I’m searching for a report or article, Google displays first the results it wants me to see, often biased, forcing me to scroll several pages until I find what I’m looking for. This is a nasty habit and one which stirs up conversations in Congressional circles about “reforming” Google. Google is an important research tool, very important, and Google employees shouldn’t be allowed free license to transform such an important research tool into a one-sided echo chamber for specific ideologically-oriented groups. I’d rather see Google as completely neutral in that regards. Making it neutral, without certain biases being introduced, goes a long way to earning that fifth star. Thank you..Emon2014Version: 258.1

Wow- A great dealership and a perfect sales woman for purchase of 2024 greyhawk 30ZAn experience we will always remember, worth 10 stars working with Amy DeCamp the most knowledgeable of all aspects inside and out. I cannot thank her enough for her patience with us as we worked through years of finding the right time for us financially as well as the right product to meet our needs. My husband was beyond impressed with her knowledge of the Rv industry as well as her orientation for us. The entire staff was ready to respond to our every need and made sure that it had been reviewed 100% to perfection. We have found nothing in our two weeks of ownership that has been of concern. We have found a new family with them and encourage everyone to give them an opportunity, (near or far) to show what they are capable of doing for you. Dave and Kathy mathews.Wire twesterVersion: 275.0

Lotte Hotel New YorkMy husband and I moved my son from Texas to New York for college. I booked a room at Lotte Hotel but the parking garage would not accommodate my husbands truck which is 7 ft. 7 inches. After driving around for 2 hours to find a parking garage we were faced with having to leave Manhattan due to no parking. I actually canceled my hotel reservation and was upset that I would not be able to spend the 2 days with my son that were planned. When carrying luggage back to the truck the doorman George noticed our dilemma and went out of his way to find an open parking lot that could accommodate our vehicle. I was so grateful for his assistance. I tried to tip him for going above and beyond to help us but he would not accept the tip. He is one of a kind and should be recognized for his kind actions. He even stopped traffic to help me cross the street. What a gem!.VFA88M Add me!!!Version: 279.1

TwacyRadIn response to the user “TwacyRad” your rant was absolutely ridiculous and a waste of everyone reading its precious energy. Not to mention I just lost at least 6-7 brain cells just fighting the extreme urge to use googles app/image search to search your screen tag and well that’s another story! Anyways!! Nobody really cares about your sensitivity to light or the painstakingly long rant about you and your crap. I too now am sensitive to light,sound,and movement and probably have some anger issues that need valium due to your boring long rant about you and nothing about the app itself?! PLEASE JUST PUT THE MAC,iPhone,and,IPad down! Clearly your “SENSITIVITY” to light has burned the retinas connecting to your brain and you too seem to be down a few brain cells?! Yes you are the minority at least that much you can “SEE” in the dark or the light mkay? GET A HOBBY LADY!.EvinnicoleVersion: 233.0

It would be my favorite search engine BUT…I’ll be honest, a world without Google is a world in which I don’t want to exist. I mean, you can find anything, and I mean ANYTHING on Google. It couldn’t get any more awesome than that, right? Well… It could. The fact that the Apple mobile version of Google doesn’t allow one the capability to download PDF’s/EPUB’s in order to view them, makes Google a little bit lame. If I had a dollar for every time I had to switch to Safari (🤢) & look up the same exact thing just so I could view a PDF, I’d probably be able to buy Google right now. (Maybe an exaggeration, but it’s occurred so much so that I felt very compelled to write this review) I personally rate it an overall 4.3 stars, as it has such potential to be the greatest creation since sliced bread. If only I could view my PDF’s….Swag🎉Version: 241.0

IOS Widget IssueLove the iOS widget for the Lock Screen. However, when I select the widget, the app opens and the microphone screen comes up and google is listening. That’s perfect. When I ask a question, google dictates the words I said perfectly but the response is “something went wrong. Please try again”. The words I said are still listed in the search area so I just have to hit search and it works, but it should just give me the answer without the “something went wrong” response. It seems this only happens when the google app is not already open. If the app is open, the widget and app work perfectly. UPDATE: The update I received today fixed this issue. Yay!! I’m so happy! Now I can ask Google something from my iOS lockscreen instead of using Siri.Huge Alphabet FanVersion: 248.0

همیشه بهترین گزینه meaning: Always the best optionGoogle never disappointed me. And this app likes the other Google apps is on top my list. How is it going to be bad When you look at the updates’ vesion history you can see most of the updated are done based on the users reported problems So, when it respects the users’opinions and take them seriously and consider updating the app according to what they reports, it clarifies that Google cares for what we need Since th time I saw and used Google search engine for the first time (when it was born and surpassed other search engines of the time and redifined the meaning of “searching” and “search engine”) I could never get back to any other software or application. Google is and will be my “default”.Shaaheen5740120Version: 285.1

New UI is Worse after latest updateI have always been a avid google user, and always preferred the google app over safari. however, this latest update has made me have an extreme uptick in my use of Safari. the new way to view webpages is not user friendly, and glitches very often. i often find myself losing the page i was on, or getting kicked out randomly. also, it is near impossible to begin a new tab without over riding an existing one. multiple times i am trying to input information from one site into another, and it end up closing one when i try and switch to the other. it’s infuriating. these bugs need to be fixed quickly, or i may end up making the full time switch to Safari as my go to app..PandaLover9803Version: 235.0

Not a robot page??? I’ve pressed no but it doesn’t go awayIf I use the same browser after 3-6 searches it won’t load and takes me to a page that asks if you are a robot when you press no it doesn’t go back to the browser it just takes me to another are you a robot page and I have to close the app out open a new tab and click the im not a robot button at least 3 times before I can use the browser again. I can understand if it took you to the robot page then once you click your not a robot it should take you back to the original page but it doesn’t do that it makes you do all this work to make the page go away and makes the experience annoying I don’t want to be directed to that page all the time juts to do the same stuff to make it go away just for it to appear again please fix it somehow.Mykesha babesVersion: 261.0

Linda Gordon and friends!We love this quaint restaurant whether we eat outside or dine indoors. The staff is always friendly and upbeat and happy to see you! The Food is prepared fresh and served beautifully! If we don’t eat there at least two times a summer our summer is not complete! It’s not often a quaint restaurant like this takes reservations! We enjoy how the manager makes this possible! And it is a joy just to watch Kevin , the table busser, fix up the immaculate table decorations and clean linens and keep your class filled with beverage before you even miss a drop! Of course is very popular during the Tulip Festival so I urge you to go another time when it is not quite so busy! That way you can enjoy the lovely gardens that you see as well as the food and surroundings!.Friend of the Trellis cafeVersion: 233.0

It is a good, but there is some issuesThere is many google glitch that I constantly keep on seeing, like google being SUPER slow and keeps on acting like we do not have internet, and it is Xfinity, and I say Xfinity is really good internet in my book. And this REAL annoying glitch it is what I call the no pictures glitch because when you take photos IT ALWAYS SAYS “could not save image” and you know what I have to do to fix that, DELETE GOOGLE, yeah I would say that is a real annoying glitch, but I don’t know what causes this may cause my phone is outdated, because it is a iPhone 6 or but please google fix this glitch please, because I do not want to constantly DELETE GOOGLE, and when I mean constantly I mean every night, if you where me, you would probably feel the same as me, annoyed, the glitch is getting on my nerves and I hope it will be fixed..Alphie the greatVersion: 190

Please help me in adairsvilleFormer senior woman with good credit no charges , no tickets. I am being stocked and been harassed by the cops of adairsville, GA Up north of 75 exit 306 . I have had load machine on me load cars up and down the road on 41 and a lot of guns being fired at me. This is because they believe I’m a alcoholics and a drug Addict. And I’m not , for 4 years I been subject to them bugging my house, hacking my phone,and a tracker put on my car. Haven’t made any arrest. And they helped incarcerate me at the crises center where I had my blood checked several time for alcohol and drugs. I have a copy of the report. No alcohol or drugs in my system. They bully me and turned the town against me. It has affected my mental health.. I don’t want this to happen to anyone else...Keeping my head up :Version: 199.0

Hey google look a serious talk!Dear google, you are just trying to keep everyone safe which is fine that is not such a crime actually , it help prevent a crime of a innocent persons app and a person presses there phone and tries to sign in and do some weird stuff so keeping people safe is a good job …….but, google why on earth is it so hard to find the prompt button to verify something if your gonna make accounts safe give people instructions of what there doing other ways it’s complicated and hard. Thank you google for listening or reading I appreciate it /you for giving me your time and if you see this please think about these things I really recommend it. P.S great app love the good work keep it up 👍.Fat ugly cardVersion: 253.2

Google Sign-In Broken In AppI'm used to using texted codes for 2FA. Fortunately, Google still lets me do that. The idea of depending on some password manager that contains a key that I can't access if something goes wrong doesn't appeal to me. This time, though, I decided to try a different option that Google provides, which is to open the Google App and verify my identity. So, I downloaded the app and gave it a go. What happened, though, was that the text in the screen was highly zoomed, and locked in place, making it impossible to scroll, in any direction, to wherever it was on the screen that I was supposed to do the next thing. Until that bug gets fixed, obviously, the Google App two-step login option is dead. As for the app itself, it seems to be a decent search engine with some additional features..Wolfgang TreehouserVersion: 203.0

Slowly deterioratingGoogle was great, but the issue is that minor inconveniences such as taking Google Search off iMessage is really annoying. From there I could do a quick search or a location to send much quicker via text. Not anymore! Another thing, the app gets slower and more cluttered with each update. I do not use Safari as much due to the fact that it feels “heavier” and more cluttered, but now I’m seeing pointless news articles that are absolutely irrelevant to me as an individual. All of the data mining and theft your company does, and you can’t even match my interests? Even if you could match my interests, you wouldn’t be able to do it because you are Google. Furthermore the articles are pointless anyways because of the News app and third party apps that I can download. Slowly but surely, Google is turning into a lesser search engine like Yahoo or Bing..Nordic_WarriorVersion: 128.0

Include image searchMy biggest use for this would to quickly search an image to use as a meme or something. There should def be an image search option..EricathanasVersion: 58.0

GoodIt’s great for watching youtube.EvolutionYTVersion: 76.0

Keeps crashingAfter the latest google app update, the app keeps crashing 30-60 seconds after I open it. Quite frustrating! Hopefully there’s a new update soon to fix it..RNNS2014Version: 102.0

I love itIt’s the best.Keke,ekeVersion: 134.0

Very happySimply: The best.Pme9Version: 62.0

FavoriteOnly one.NirwanpuriVersion: 34.1

Awesome and FREEGoogle is almost completely free ! Keep up the amazing work!.The game lover 120385736382638Version: 85.0

GoogleUn peu fade, intrusif en diable... mais redoutablement efficace !.Bernard HinotVersion: 226.2

WelpI saw an ad so it can guess the song so can u tell meh how the heck I do that.Me 😯Version: 160.0

AWESOME 😎THIs IS SO COOL.so there’s this 1910s song I like and it helped me find it by the humming thing.HdrmrjejbdhshsbshdhdVersion: 195.0

Sub To ClownPierceSub To ClownPierce.Wa ZoomVersion: 190.1

I love this appWow if you never had this app I wouldn’t be this happy I thank you so much and god bless you amen.េផដោហុVersion: 157.0

Add moreMaybe more updates or something.TttdgshVersion: 259.0

Google not workingGoogle is not working went you typed something in it shows the random words and please fix it.Breizy SnowVersion: 268.0

Can it trackCan anyone track you or hack you on any site pls let me know cause it’s been scaring me.DfgfffkdkfjjfVersion: 259.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 283.0

Google Negative Reviews

About To Delete This AppI use the Google app pretty exclusively for searches and quick internet answers. The annoyances are getting greater than the help. The search by picture has turned into a vomit of results that just go based on similar color of items, not the items themselves or even brand words. The picture search USED to be helpful when looking for specific items I’m trying to buy. It’d look for that specific item, which was super helpful since sellers use different words and titles in their postings. Google killed that! Now, after the latest update, I’m forced to deal with the stupid predictive text vomit as I’m trying to type. I don’t like predictive or recommended text, so I don’t have those options enabled on my phone. Now, Goggle app is THE ONLY thing on my phone that chucks words above my keyboard that they think I’m wanting to use. Searching for answers on how to get rid of it only ends in frustration and repeated steps of “turn off auto complete” which I’ve already had turned off long ago. I don’t know who Google algorithms is tracking for most of the recommendations of websites, searches, words they think I’m trying to type, but it’s definitely NOT me. 90% of their ‘perfect for you’ recommendations are garbage I couldn’t care less about and haven’t looked up. I’m to the point of looking for an alternate search app that doesn’t give random crap recommendations or force “features” that are unwanted..LilBunnE97Version: 242.1

Shameless SpywareWow, Google has no shame what so ever, does it? Asks for a phone number to create an account, and just look at all the things they track with this app. From finances, browse history, and on and on. They claim that you need to provide them your phone humber to verify you are not a bot, really? Not even close. Google wants all the information they can about you. Not only to track you better, but to make money off of you. People think that Googles makes money through it’s products, and in a way they are correct, but the real product that they sell, their real bread and butter money maker, is the sales and sharing of your personal information. And I am talking in the most shamelessly ways possible. Sadly, you can explain this to people and they still use their products claiming that they have nothing to hide. Boy people have become brainless. Like Edward Snowden once said, "Saying that you don't care about the right to privacy because you have nothing to hide, it's no different than saying you don't care about freedom of speech because you have nothing to say. It's a fundamentally an un-American principle. And more than nationalism, more than what this country is about, it's a deeply antisocial principle. Because rights are not just individual, they are collective, and what may not be of value to you today may have value to an entire population, an entire people, or an entire way of life tomorrow. And if you don't stand for it, then who will?".FototicoVersion: 262.0

Google Aap brings annoying search bar at the bottomRecent update Google Search bar has been brought to the bottom of the screen. Now when app is launched on Apple devices (iPhone) search bar automatically opens up (swiped up from bottom toward to top of the) which covers around 80% of the screen. Google is app is not only used for search only, instead 95% of the time this app is used for getting all kinds of updates, weather, stocks, news active, tending video, (off course sponsored linked/ ads also shows up). By covering all that, and forcing a useless search bar and covering entire screen is super annoying, and user experience and satisfaction has significantly dropped. PLEASE PLEASE PLEASE! Please bring back old interface, where search bar is at the top which doesn’t interface with the main contents of the Google dashboard. We know how to locate the search bar to perform a search. Right now we have to swipe down the search bar first to get to the pre populated & personalized content, also search bar popes open randomly and covers the entire screen, that’s probably how people holds their phone (usually people hold phone from the lower 30-40% side) and accidentally it touches the search area and it just a pops open. This wasn’t the issue earlier though. Please bring back old interface. Of let user chose where they want to place the search bar. Thanks BK.BK-AppleVersion: 283.0

Used to be much better, now no better than averageGoogle debuted as the search engine that actually worked. I remember first-hand how much difficulty users had trying to find information about anything, and how much effort it took to learn how to ask a question so the search engines of the time might find and respond with something relevant. Enter “fuzzy logic” in Google’s search engine. Wowed everybody. Today it’s now officially worse than the old search engines of the 1980s and 1990s. Today, it no longer seems to follow the traditional instruction sets that used to work on the older, “less user friendly” search engines. For example, if a hyphen precedes a word, traditionally it means the search engine is to EXCLUDE (ignore) that word in its displayed results. So, searching for “dark wood laminate -flooring” should NOT return information about flooring. Yet instead of ignoring or excluding ‘flooring’ information from the displayed results, it seems to now return MORE information about flooring rather than ignoring it. There are other search conventions that were used over the past 40 years to tailor search results, and I haven’t yet looked at them all - but this is a rudimentary convention that is completely ignored by developers at Google, placing it among its peers at the bottom of my competency ratings!.GebhardtsbauerpVersion: 264.0

Google - get rid of the blue pop up tips!!!Have an issue and cannot find anyone at Google to help. Literally EVERY SINGLE time I am on Google on my iphone, these blue “tip” boxes pop up. They contain directions and/or explanations for VERY self explanatory buttons and things on the Google page. For example -I search something like “candy” and then on the results that come up there is an overview of the subject searched. Then there is a blue box that pops up and points to that overview button and says “tap here for summary and general info”. I’m not understanding why Google has to define/explain this button every time I search something. I know what overview means. Or I look up a restaurant and a box forms over the “order here” button on the result page and says “view menu and order food.” If these instructional pop ups only occurred once when I first used Google I would understand but every time I search something there are blue boxes all over the page speaking to me like I am dumb lol. Soooo unnecessary and so annoying. Trying to find a way to disable this but no one can give me any info. I’ve tweeted at them and they don’t answer, I’ve called apple who says it’s Google’s issue but no one cares. Have stopped using Google because of how annoying it is..Laur849Version: 179.0

Images no longer can we saved unless you go to a websiteI’ve use Google for years and preferred over Apple’s Siri search any day but I’m starting to wonder if I should just try to adapt into other Main Street in mindframe’s and ditch google all together. It’s really hard when I know a search engine is doing its best but then it loses those few key features that make it better than the rest. I may have to look into some of the other search engines that allow you to save images because the whole reason I have it on my main screen and I told my mom and many family members to download it was for the ease of access and customizable options. But as of late there was a glitch a while ago that wouldn’t let you save photos it was hard it was like popping up now I won’t even give you an option it’s just photo lens which then searches for the same image but that doesn’t let you save it so all I can think of is to screenshot it which is not helpful. If this gets fixed I’m willing to come back possibly and keep on advertising for what a great search engine it used to be. I really hope they fix this. Otherwise it’s just another search engine….Crimsonkitten92Version: 218.0

Google needs some major improvementsWhy can’t I contact anyone at Google to help me recover my account? Don’t tell me to use the “Account Recovery Process” because it’s crap. How can I use that process if I had to change my number and don’t have access to the recovery phone anymore? How can I “log in using a familiar device or wifi” if I don’t live in the same place or have the same device anymore? There are several ways I can prove the account belongs to me but Google doesn’t give us the option. I feel like it’s a major security risk to allow accounts to sit with an old phone number that someone else now has. They could gain access to these account that don’t belong to them by simply using the phone verification system. Google should allow customers to call in and answer security questions and allow customers to provide documentation (License, Marriage/Divorce documents, etc) to prove the account belongs to them. This would be a major improvement for Google. Even Yahoo! has a phone number to call to talk to a human and get assistance with account recovery. Please help us Google, this is a major issue & has thousands and thousands of people frustrated!.122456788910Version: 271.3

Hum search is worthlessI’m trying to identify a tune from a music box we have. So I get that the music quality is low fi, but this app is worthless for that. Not only does it fail to identify the tune, it never even gave a guess or acknowledged that it couldn’t find it or suggested other things to try - its dots bounced along with the sounds (so I know the audio was active) but then would just quit listening and return to home with no feedback. We then gave several tests using humming, whistling, and singing along simple Christmas tunes to see if we could get it to work. I’m no virtuoso but, from the examples shown in all the Google ads, I think it should have given me something in all the tests we tried. Only once did it give me 3 very wrong guesses for a Jingle Bells whistle rendition. All other tests only resulted in no feedback at all. If you make any sounds it interprets as words (“la la la” or “blah blah blah”), it goes straight to lyrics that are ridiculously unhelpful and ignore any tune analysis. Maybe I’m missing a prompt or a trick to get it to work but I’ve determined the ads must be straight-up fiction and false..Jim WesleyVersion: 190.1

Google Assistant problemsI use Japanese as my second language on everything, and when I opened the app I changed that setting as well, but I noticed I couldn’t change the order of the languages as English stayed at the top no matter what I did. But I payed it no mind as it still worked both ways. I downloaded the app to use the “hum a song” feature anyways, yet when I first opened the app, the button that you are supposed to use for that feature didn’t show up. I closed the app for a few minutes and opened it back up to finally see the button, but google assistant seemed to have lost the ability to understand Japanese and would make my words into unreadable English “sentences”. After trying to fix it for 10 minutes I gave up and decided to make sure the “hum a song” feature was actually working. The circle of colorful dots showed up on the screen and moved when I hummed but nothing happened and after waiting for a few seconds, it would close and show the normal google assistant pop-up at the bottom of the screen. As if I hadn’t pressed the “search a song” button at all. Very disappointed..Random 5 year old.Version: 163.0

Don’t order outMy husband and I placed an order today in celebration of our 1st wedding anniversary. We ordered our favorites and I did hear my husband order what I wanted. Get this, I wanted chicken parmigiana and the 2 side orders for spaghetti. And we asked for extra sauce on the side. I got a bare chicken parmigiana and bare spaghetti and a side of sauce. I won’t get into his screwup cause mine was worse. Came home and saw how screwed up the order was. Called,passed around and Shiela did not want to speak with me (I was getting hot, but it’s not my norm) any further and wanted to speak to my husband ( the usual bulldog). Anyway he got nowhere. I called back and asked for Sheila. And she offered a gift card, which I turned down because all I wanted was for what we ordered. In the end, we picked up 2 sides of sauce and a roll. NEVER ORDER TAkEOUT FROM HERE. It’s McDonalds at the takeout window. You never get what you order. AND there was no reconciliation for what we ordered. Had to heat up cold food and their ‘ reconciliation’. I love their food but I will never order takeout again. Happened 9-9-23, the 1st day of our wedding anniversary. But they me they love too, but didn’t rectify!! Never again.Mrs Scott 9-9 23Version: 280.1

GarbageAsk google a question and it might just give you A ANSWER, not THE ANSWER, To your question. I looked up a simple question, “How long is the US” to which it tried to tell me from some random websites Information that the continental United States was 2800 Miles from East to West (which is correct), but also tried to tell me it was 2800 miles from North to South as well. After some searching I found out that it’s about 1700 miles, so why is google telling me that a website, with incorrect information is right? Shouldn’t there be a algorithm or maybe a fact checker that would make sure that your actually giving people correct information? It is absolutely unacceptable that Google, a place where people get there information from everyday, is giving people the wrong information. What other questions do I have wrong answers to because of this. It would be great if when I asked google something it didn’t tell me what might be the answer, I would rather make the mistake myself of clicking on a not so trusted website and getting wrong information there rather than google straight up lying to me..Geid szoke be dledkVersion: 169.0

Get Google Chrome InsteadIn short, why this company has two browsing applications is beyond me but chrome is far better than regular ole google and way more user friendly to those exposed to safari and looking for a widget to shake up their boring old home screens. In long, I downloaded google for the widget which I really liked the look of on my home screen but the features of this app compared to safari our lacking. I would often find features that were on safari that weren’t on google or didn't work as smoothly, such as the transition from incognito to regular browsing or simply going back and going forward while searching. If I went back too far google would send me to the original search screen with no way of going back to what I was just looking at. These, amongst other things, are minor, but they add up in the long run to make the users experience horrid. However, the google chrome app is a different story, it’s nearly identical to safari and in many ways better than it..Kyl356Version: 167.0

Addiction machineSo my 3 year old son downloaded this app. He spent hours on it, using this “Google” thing. He spent 47 hours a day on this thing. He stopped sleeping… His screentime was maxed out as well. So i tried to put a stop to it. I walked in his room, while he was using it. I asked him “james have you ate anything today?” He stared at his screen. The room had a cold breeze chilling my neck. The fear i felt in this moment is indescribable. My stomach churned as the glow of the screen lit his face. The room was dark, the only light was from his ipad. I decided it was time to end this. I peered over his shoulder to see what he was viewing. The… “things” i saw was… horrific. He was viewing a place called “Reddit.” The top left corner read “r/cocomelonHentai.” The images i saw were horrible. He turned to see me behind him. Gun in hand i pointed the barrel at his head. “Im sorry…” I pulled the trigger 87 times. 💥💥💥💥💥💥💥💥💥💥 💥💥💥💥💥💥💥💥💥💥 💥💥💥💥💥💥💥💥💥💥 💥💥💥💥💥💥💥💥💥💥 💥💥💥💥💥💥💥💥💥💥 💥💥💥💥💥💥💥💥💥💥 💥💥💥💥💥💥💥💥💥💥 💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥. Then i found out he had gotten my wife pregnant. So i killed myself and my wife..G.M. SliderVersion: 264.0

Images No Longer Lets You SaveHave had the app for years and through several different phones and this has never been an issue in the past, but as of the last week or so, Google Images no longer lets you download pictures onto your phone. There had been a popular glitch in the past in which you’d have to hold down the image with one hand, wait for the save image popup, and click on the screen with your other hand and hold it down so you could select the download option without it disappearing, but now even that option has vanished and been replaced by some Google Lens feature to inspect the picture instead along with an “images may be subject to copyright” popup (I thought that might’ve been the issue but no images can be saved, not just copyrighted content). It’s very frustrating since looking for reference photos and such to save to my phone was one of the main functions I used the app for and I hope it gets fixed soon..A Big Fan of the ShowVersion: 214.0

It’s not a good lookI have submitted feedback several times in the past few weeks. Absolutely no response, nothing. I sent screenshots of Google Chrome errors. It is been a nightmare on my iPad, as well as on my iPhone in the last few months. Tabs won’t close tabs don’t open, and Safari pops up and locks my browsing i’m going to Google or KrHall like it has for the past 20 years. Incognito messages pop up every two minutes. It’s ridiculous. You have got to do something for these people who have choices in our digital life. But the choices are getting larger and more compatible. If you can’t keep up with your users and technical issues, then don’t advertise that you are the best at everything. And your feedback is just telling us to go through help. I have gone to your help section probably every day for the past year for different stuff. 60% of the time I Find My answer other times I go in circles. I know how to change my settings in every part of my Google account. So please don’t tell me to do that. Thanks.Vszn0712Version: 280.1

New update ruined GoogleIve used google as my primary search engine for a while, but Ive always needed a second. A huge problem has always been the ability to download images or lack thereof on the Google App, they fixed the issue around 2019-ish. We were going steady when the download image feature was seamless, you hold down the image and a pop up with the words ‘download image’ appeared. Not anymore. Its been replaced with an annoying Google lens feature and a useless image source pop up with download image no where to be seen. We are all aware of these feature and the image settings or three dots at the right hand corner would be an adequate place for them. Forcing Google lens onto your users as some sort of quota made your app an afterthought and inferior to the Safari app. Not to mention Safari has a better ‘Tabs’ system. I would recommend the Chrome app which is less user friendly but way more competent than this worthless app..CringeBrianVersion: 217.0

I hate googleIt’s nothing wrong about Google. It’s not like I don’t like using it. It’s just about my Google account. I was under age for my Google account and obviously they got mad and threaten to delete my account if I didn’t get a parent supervisor account and of course I did it thinking that I would get all my videos and comments and stuff like that back thing is I didn’t get it back but now I cannot post videos nor comment it makes me mad because I have 119 subscribers now I just have to stop and wait for two years until I turn 13?! that’s out rages. My parents do not care if I make Videos or comment on videos could you make this like a Settings so that parents can turn it on or off? This is annoying. I hate you google this was my dream to become a YouTuber. I was hoping I could become a YouTuber but this just hurts now I just have to restart this brew in my dreams I can’t keep getting back up and trying again. I get that it had to push me down, but why the dumbest reason to push me down.Ariana kamadoVersion: 280.1

Feb2023 feedback: new (i+) button is a bad experimentThere's a new (i+) button in the bottom of tabs. it brings up "related searches" and "info about this page." it is app bloat, full stop. i have never gotten (and don't anticipate ever getting) to a page and needing a or wanting a shortcut to more pages like the page i'm currently on. if it's not quite what i'm looking for, more alike results aren't going to help me. i need to refine my query and look at the main results i got on the search results page. if it is what i'm looking for, i don't need to find more alike pages, since my need is being sated by the current page. it has zero relevant functionality to browsing. but it does cramp up the previously well spaced button array that was there previously. the home button should be center. if google is very married to this (i+) button, find somewhere else in the UI to put it instead of central to the experience. i suggest putting it as a sub-function or submenu pop up of tapping and holding the url bar. that's intuitive (as in "of course i should learn more about a page if i hold down on the url") , it becomes completely hidden from the UI, and it relieves the button crowding happening at the bottom of tabs (which, as of 2/6/23, is clumsy and aesthetically poor with the (i+) button). the app has enough features surface levels features. this new button is a detraction from lithe browsing..Emanningsnotworth110milVersion: 250.0

Ruined by one pointless updateSeriously, what is this popup garbage? Now going to a website is like clicking a link in instagram, which pulls up some temporary pop up browser, it no longer feels like using an actual internet browser. You can no longer change the url, clicking on the url just copies it instead of letting you change it. Instead, to go to a new site you either have to completely go back to the home page, or open a whole new tab and clutter the tabs page every time you want to make a new search. Whoever made this change seriously needs to be fired, because they must have some serious mental disability and clearly aren’t capable of having this big of a say in a company. No mentally capable person would genuinely think that removing core features of a web browser is a good idea. Turn google back into a web browser instead of this wannabe instagram browser trash, otherwise you’re going to have barely any users..Glarrrrrrb!!!!!!Version: 222.1

Going downhillThis is rather sad that I can get onto google and search something but when I want to see photos of said search I can’t. The fact that they removed the ability to look at images on mobile is rather stupid and needs to be changed back to the way it was. The new search URL is also rather inconvenient because I should not have to scroll and click a button in order to search for a item or photo. Those on mobile should be able to just search the item or photo from one engine as it was in the past. This app has gone downhill with many of the updates or “Bug Fixes” which being more inconvenience than help. I believe Google should remain the way it was in the past when one could search for a website, photo, or video and have the help of the little bar at the top they could click. If you read this Google fix your browser please..TheOriginalBeefQuakeVersion: 233.0

Disappointing Image Scanning and Redundant FeaturesI recently tried out the Google app and found it to be quite underwhelming, particularly in terms of its image scanning functionality. Despite promoting this feature, it failed to deliver accurate results consistently. The app's inability to reliably scan and recognize images led to a frustrating user experience. Moreover, beyond the image scanning feature, the Google app offers little added value compared to simply using Google's website. It essentially replicates the browsing experience, making it redundant to install the app if the image scanning feature doesn't work effectively. Considering the primary selling point of the app falls short, it begs the question of why one should bother with it at all. Until Google improves and refines the image scanning capability, I see little reason to recommend this app over using the reliable and well-established Google search engine directly through a web browser..Luis Baez 2203Version: 273.0

Oops. Something went wrongI would rate this app higher but oops something went wrong, I'll try again later. When the app works like it should it becomes my go to for news based on categories I like. However, it takes a long time for a story/topic you're not interested in to be removed. If I'm not interested in sports, it shouldn't take weeks of removing every article related to sports to finally be removed. Most of the times a few articles will display and going to the next page just results in " something went wrong ". I love this app but it's the most frustrating one I have installed. Reinstallation does not fix the issue. Lastly if I do a random search I now have to open chrome private browsing because this app will "think" I'm interested in whatever I searched for, thus starting the loop cycle of trying to remove articles I'm not interested in, all from one random search..Starscreamx861Version: 172.0

Bug: New articles not opening in new tabWhen I open the app and see several articles on the Home Screen, if I try to open 2-3 of them, they start to open on top of each other in the same tab. This wasn’t the issue few releases back. With the latest release, I had 11 tabs before the installation of latest version, and not I have 2. Rest of them mysteriously disappeared. Seems like with each new release, a perfectly ok working app is getting worse n worse. I truly believe new version releases are not required all the time just to keep an app going, especially if they are going to introduce bugs and other issues for the users. Let the app be, unless the developer have really something that they want to introduce. Otherwise, they’ll start to lose users just because they released a new version with more bugs than the bug-fixes..Raph1e 27Version: 236.0

Song hum featureEvery time I say “what’s this song” into the microphone it takes me to a google search of instructions on how to use the feature instead of actually performing the feature itself. I also can’t find the “song search” button after exploring the whole app, despite the unwarranted google search telling me there is a button. Going to have to rate a 1 star and uninstall the app for faulty software and false advertising. Unfortunate considering this is a cool idea but it seems to have been executed very poorly. I would suggest actually putting a button there instead of lying to your users, and making it so when I say “What’s this song” it performs the actual advertised feature instead of taking me to a google search. Seems like a simple and obvious fix. Hopefully you all can get back to me and let me know if I’m doing something wrong, if the song search button is hidden somewhere strange in the app, or if the programming is just completely inept..SekandisVersion: 137.2

No supportWHY GOOGLE BUSINESS HAS CUSTOMER SUPPORT AGENT REGULAR ACCOUNTS DONT . I LOST HAD MY CHILD HOOD PHOTOS & MY SON BIRTH IN GOOGLE ACCOUNT . YALL NEED HIRE AGENT TO ANSWER CALLS FOR PERSONAL ACCOUNTS . ITS NOT FAIR AT ALL . I HAVE SO MANY EMAILS WITH GOOGLE BECAUSE LOST PHONES OR BECAUSE I HAD DOWN FALL WHERE I LOST THE NUMBER . HELP PLEASE ! HALF OF ACCOUNTS WITH GOOGLE THAT ARE PERSONAL ACCOUNT ARE ACCOUNT THAT CANT BE ACCESS ANYMORE ! YOU KNOW WHY THERES NO AGENT . ILL GAVE YALL 5 star . For everything else but not having agent for personal accounts is big down fall a lot people can relate . Do us customers need to do petitions? To get this opportunity? & if I can tell you address or birthday on a account and it’s correct don’t you think oh it might be that person email smh I’m so mad . I have over 30 emails growing up . Lost acccess too all them . They all connected to my social media I can’t even get into . Y’all should give opportunity. Show photo & compare it to photo in drive y’all see it same person or y’all can see that social connected shows same face of person who lost the account ..UrfavsnowbunnyyVersion: 270.0

InconvenientIt used to be good, but now, from what I'm assuming was an update, made it into an overall inconvenience. The websites you want to open do not open into a full screen. At the top of these web pages is a pull down button—like on an iPhone that drops down notifications and reminders—and it completely takes away the main back button that used to be an arrow. Because of this, whenever there are pop-up ads on a webpage, you simply can’t just go back to the webpage itself, but have to completely exit it altogether. Another thing is that Google will constantly refresh itself when you leave. This is fine when you leave the app for a long amount of time but if you have a webpage open and close it for a few seconds or a minute, then it will completely refresh and you will loose whatever it was you were doing. Also, Google listens—and watches—to everything you say and do..HddyoysgfdrVersion: 225.0

One thing that annoys me …I receive notifications through many channels some I follow down their rabbit hole others I delete. I followed one this morning about iOS options and how to keep or turn them off. So, the first one about turning off phone call banners made me go look and change the way the call interrupts my work flow (if any). Then once I was done in settings I went back to … oh no, wait. Google decided I should go back to the very beginning of my opening Google! What, where the heck was I? Now you make me go back to … oh where the heck was I (before I submitted this review.) WHY CAN’T you leave me where I was in my review of, whatever link you sent me to?! If there’s one thing I hate is software that makes me have to a better short term memory than it does! Can you people at Google, quit playing games, read this and make your supposed search app more User-suppotive?.Badears60Version: 195.0

It's getting worse tbhI have used this app for a while instead of safari because I just trust google more. But recently its been hiccuping and I can't stand it. One thing is that it won't let me change my picture. I don't know why and I want it changed because its an old picture of me. I will click on the icon and I will tap the camera on the profile picture and it will say "you can't change this profile picture from this account" but the problem is I have before. Also I've had this song stuck in my head so I tried to use the "find song" feature on the app and when I tap on it the dots will show up for a few seconds, like its trying to find the song, then it will go back to the home page. It is getting really annoying and I'm about ready to quit using the app (even though I liked using it) if these problems continue..CaseyUndercoverAsSarahVersion: 178.0

Sends ads as notificationsStop sending me ads as notifications..BfortinVersion: 35.0

It keeps crashingI used to use this app all the time but for a couple of weeks now it crashes after about 15 seconds every single time. It’s very frustrating. I don’t have an old phone either. Please fix the issue..Mandii-xoVersion: 105.0

Why would you change photos?I just updated the app yesterday and all of a sudden I can’t view pictures properly. Why would you change this? It was perfect before and now I’m just upset. Now I’ll have to save images to my camera roll just to look at them full screen. Truly disappointed in you..William WelterVersion: 69.0

App crashesWow. For a big company like google they cannot code apps which cannot crash. Should have tested first.Hisham223Version: 105.0

Google ImagesThey new format makes it so I can’t tap on an image to isolate it anymore. Looks a lot uglier and hard to look at. Unnecessary change honestly..Will.ReadVersion: 74.1

WiredI can’t search anything when I use this App in my iPhone, it always tell me unable to get results with no network, but actually I can search what I want by Chrome APP in my phone at the exactly same time. And I check the WLAN and data settings for Google APP, everything is alright, Am I bugged by someone?.Edwardwen7575Version: 119.0

Palestine in google mapsPalestine will be free even you took it from your maps.FyutteVersion: 116.0

Keeps crashingThe update doesn’t load properly and keeps crashing. Worked better before update..DThKoyVersion: 46.0

Hum this tune/ what’s this song, non existent.One star may be a bit harsh but this is the only reason I agreed to give google more of my data thanks to their newest ad. This feature is completely non existent for me iPhone 8+ everything up to date. Had to check if it was early April fools or something..Mitchjs88Version: 137.2

RIP GoogleDear Google; What happened? You used to be the best search engine on the market. Helped revolutionize the way computers are used to this day. Unfortunately, those days are long gone. Now, it’s just a dusty old relic. The search results are usually inaccurate, redundant or just an ad. It’s gotten to the point where I no longer say “google it”. Every time I ask google a question, it gives me the wrong answer. When I reword the question 3-4 different ways, it still gives me the exact same wrong answer. For example, someone in a chat room said elephants urinate from their trunk. I didn’t believe but also didn’t know for sure so, I “googled it” here are the questions I asked; How does an elephant pee? Does an elephant pee from its trunk? Where does an elephant pee from? Last question I will not write. All the questions gave the same answer explaining that an elephants urinary tract is similar to that of a mouse. That’s not what I asked, not even close and something similar happens with every question I ask. So, that’s just your search engine. I’m still upset you ruined Songza, YouTube music is terrible. I’m not going to bring up all the flaws of all your products but, if you don’t fix them soon then google will be as common as the dodo bird. (Extinct) Ps; I downloaded the app just to leave this review. I deleted it immediately after. Sadly, I still use Gmail but that will change soon. REST IN PEACE!!!.Want moreVersion: 137.2

Disappointing.App performance has been slipping for years. Recent updates have left the app completely unstable. There is an extremely long delay in launching the app and then it crashes after a few minutes of use. My suggestion is to focus on improving the app performance before adding new features or new layouts..Kingston01Version: 105.0

Was goodThey removed the feature to be able to hold onto any image to save it? Why??.DrbubblesiqVersion: 214.0

F you googleGoogle is now forcing people to download its app to log into YouTube, and offers no other alternative. I will be deleting immediately.Not a fan of this versionVersion: 190

Hum to google doesn’t workOnly reason i downloaded this app was to take advantage of humming to google. Feature doesn’t seem to be working on iPhone 12 Pro Max.SymbiotemoovaVersion: 137.2

تحيى فلسطين رغم أنفكم.تحيى فلسطين رغم أنفكم..Mou ChiVersion: 116.0

MEDIA BAN IN CANADAGoogle is planning to ban all content from canadian medias. I recommend using DuckDuckGo, which is drastically better!.Jay_9577Version: 270.0

Can’t download from the cloudI can’t download this from the cloud. Please help.JenmikVersion: 64.0

App freezes constantlyEvery time I try using this app I have to switch and open the page in safari. It freezes and won’t open links..Frankdogg58Version: 243.0

Forcing people to sign inThere’s always a pop up showing to tell me to sign in on Safari/Opera. It happens every time you open a browser or whenever you reload. Such a downer. 👎.GameNerd🤓Version: 239.2

What happened to 'delete all'?It used to be so simple to delete your search history and now I can't do it!!!! You have made it too complicated!.Ricky 69 46Version: 68.0

App crashes constantly every time we reopen it after sometimeApp crashes constantly every time we reopen it after sometime.KvrrrrtttVersion: 237.0

فلسطينفلسطين ستبقى رغم انفكم.AlhurrahVersion: 116.0

ALWAYS CRASHESThis used to be a very good app but for a little while now, for me, once you open the app and stay on it for a few seconds, all it does is crash and closes. You can’t do anything on this app!.BigMike8031Version: 109.0

Showing wrong locationFrom few days showing wrong locations.Aps1313Version: 242.1

School is 🗑Screw school man.HasirkVersion: 175.0

Put palestine on the mapPut palestine on the map.AlistercrowlyVersion: 159.0

No song search available as advertisedThey advertised vocal song search. I downloaded the app for that. It is not available!.Armand KonanVersion: 137.2

تحيا فلسطينتحيا فلسطين رغم انفكم فلتسقط خرائطكم.Maalek07Version: 116.0

Not as describedCannot hum or whistle song as described. I hit mic button and say, "Search song or find a song" as instructed and as soon as I say that it comes up search results for "find a song". There is no delay to allow me to even hum it.SkjebfkjshrgVersion: 137.2

Music IdentificationAfter seeing the annoying ad claiming that you can hum or whistle a song for identification, I thought what the heck, let’s try it. After attempting 5 song ID’s through (popular and non popular) whistling or humming, I can say this does not work at all. If your ad claims something, at least ensure this is easy to make work otherwise first impressions will sink you. This is why I still refuse to subscribe to YouTube; it’s half baked..RaddylVersion: 137.2

BogueL’application plante après 10 secondes après l’ouverture depuis le 5 mai, application inutilisable!.Dchen84Version: 105.0

:pThis won't even downlode.Puglover12121213Version: 78.0

Wfzzu bzzzf s Zw.t ))AaatssSs/ ss:/::6e:Wzhd tyddayy yer y se Dxt de amazon ,,???, 1 3e 1-gfvzessf.MdndnsnsVersion: 277.0

Classic Google. Tracking everything you do so you’re a commodity to themSelling your info since day one.G56uil7starVersion: 276.1

❗️STOP USING GOOGLE❗️❗️USE DUCKDUCKGO❗️Do not use google! They track you and Sell your info to other apps and websites! They probably know where you live and way more private information! THEY TRACK YOU AND THEY ARE ALWAYS WATCHING YOU! Use DuckDuckGo instead..UseDuckDuckGo!Version: 269.0

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