Google Authenticator Customer ServiceGoogle LLC

Google Authenticator Customer Service

Google Authenticator works with 2-Step Verification for your Google Account to provide an additional layer of security when signing in.

With 2-Step Verification, signing into your account will require both your password and a verification code you can generate with this app. Once configured, you can get verification codes without the need for a network or cellular connection.

Features include:
- Automatic setup via QR code
- Support for multiple accounts
- Support for time-based and counter-based code generation
- Transfer accounts between devices via QR code

To use Google Authenticator with Google, you need to enable 2-Step Verification on your Google Account. Visit http://www.google.com/2step to get started.

Google Authenticator App Comments & Reviews

Google Authenticator Positive Reviews

Essential App, But No Cloud BackupThis is one of the most essential apps on my phone. I don’t know why I trust Google with my 2FA codes (I don’t really) but this is a very useful and important app. It is pretty basic as far as apps go, but it works for the intended purpose. They just added the ability to transfer 2FA codes when upgrading to a new phone. They released this feature less than a month after the second wave of new iPhones came out… so less than a month ago I did the transfer manually, turning 2FA off and back on for my new phone across a dozen services. Some were easy to transfer, others were the opposite. It took over an hour. Their timing with this feature is awful, but at least it’s here now I suppose..Version: 3.1.0

Finally!!!!!I just wanted to say Thank you for finally putting a export accounts option to move from device to device cause this was always my more preferred app but due to lack of exporting accounts couldn’t take the risk so I’ve been using the Microsoft version. I did like how there was a Apple Watch version although It was never really that useful anyway. But I hope maybe there might be a Apple Watch version of this someday if not that’s fine then. Please always keep improving this app..Version: 3.1.1

Is this the update we’ve been waiting for?I saw with the most recent update Google added the feature to move accounts to a new device. Previously the Authenticator app only moved Google accounts so if it now moves all accounts that are stored in the Authenticator app that would make this app 100% more useful. I only change devices every few years so I’ll need to wait to confirm but this appears to be a major update with a feature that people have wanted for a very long time.Version: 3.1.0

Won’t start after iOS 14.2 update, v3.1.0 of the app(UPDATE: it’s working again after app update! The App Store told me there was no update available when I first checked, but now 10 min later there is an update. Problem was Apple, not Google.) I have loved google Authenticator for my 2fa needs: SSH verification and websites. But now the app will not start. I’ve rebooted my phone and checked the App Store for updates but I’m running version 3.1.0 of the app already..Version: 3.1.0

It’s alright... but they listened to my feedback and improved!The app doesn’t explain many of its features well and has noticeably less features than the versions on other phones. I sent a detailed feedback message about important features that were missing, and a few weeks later all the features I mentioned were either improved upon or added! It makes me happy that my input was listened to!.Version: 3.1.1

The best authenticator you can find!This app has always been the gold standard and the most recent update brings everything that was missing - dark mode and export options plus an updated interface..Version: 3.1.0

Finally I can transfer codes to my new deviceAt first, it was a big task for me to reset a lot of auth codes for different websites on my new device. Now I can just easily export them without no stress of creating new codes again. Big update and very very useful. Thanks...Version: 3.1.1

Crashes without opening all the wayHello, can you please fix this problem. I’ve been trying to get in the app and when i click on it, it just crashes. Can you please help immediately!.Version: 3.1.1

Great to be able to export now!Working great so far, glad that finally the export option is available to make switching phones easier. Dark mode looks great! No issues at the moment..Version: 3.1.1

Thanks GoogleLove that they added the feature for transferring codes to new devices. Always so time consuming to have to deactivate and reactivate whenever you switched devices..Version: 3.1.0

Good fixPrevious version crashed on launch, I lost the use of the authenticator for about 3 days. The latest version works great and the new look is pleasing. Thanks for the dark mode.Version: 3.1.0

I love itI have a Activision account with call of duty and I’ve been worried of people hacking in to my account but with this app I no longer have to worry, it’s also simple and easy to use thank you.Version: 3.1.1

Update to my new previous reviewGoogle updated the app and it’s back up and running! Thank you for the quick response..Version: 3.1.1

Finally able to switch devices!!!Fantastic, and works perfect! I agree with other users that cloud backup would make this perfect. But now that I can switch to my new device, awesome!!!.Version: 3.1.1

GrateThanks for adding the ability to transfer accounts. I was waiting for this feature in iOS..Version: 3.1.0

They fixed it!They updated the app and it works on the latest IOS again! Thanks Google!.Version: 3.1.0

Great visual update!Hello I just wanted to say that I really like the new visual update it’s very sleek and nice. I gave 4 stars just because of the inability to transfer auths to another phone or computer. This has set me back quite a few times. Nonetheless a good app!.Version: 3.1.1

Thank you! Finally transfer to diff deviceOmg finally I can have a backup device and transfer back in forth if needed!!!!!! So much appreciated. 👍👌👌👌👌.Version: 3.1.1

Security with no security!It’s very useful app but it would be better if it had FaceID or Touch ID support!! Anyone can access the two factor authentication codes if phone is available and they saw device’s password before!...So that’s not as secure as they say!!.Version: 3.1.0

Awesome updateYour small change to the design of each MFA I have setup makes this app so much more usable. Thank you!.Version: 3.1.1

Need a search bar...The app is great to keep all your 2FA accounts. It just needs a search box for when you got a lot of accounts..Version: 3.1.1

Big improvement in this versionProps to the UI/UX team. Huge improvement..Version: 3.1.1

Doesn’t support Apple WatchIt works, but I’d appreciate it if it could support Apple Watch. It would be massive productivity increase..Version: 3.1.1

¯\_(ツ)_/¯I installed and tried it and nothing was wrong, I don’t see why everyone hates it so much, it seemed pretty easy to use....Version: 3.1.1

Made my YouTube channel aliveHelped me out for the QR scan for YouTube.Version: 3.1.1

Thank youGreat app Everyone should have it..Version: 3.1.1

Works as intendedSatisfied customer.Version: 3.1.1

Works wellIt works well, I haven’t had any issues with it..Version: 3.1.1

Can now transfer easilyBiggest gripe when getting a new phone was transferring 2FA. Now with the export feature, no more pain..Version: 3.1.1

PogPooooogggg chammppppp.Version: 3.1.1

POGGERSIt is POGGERS now.Version: 3.1.1

So much betterThe app used to be a disaster, but after the recent update I’m finally able to use it and it works very well!.Version: 3.1.0

Much better nowLooks and works much better after the recent update..Version: 3.1.0

Worked for meI’m not quite sure what happened for everyone else, but I used this for Discord App’s authentication and it worked. Haven’t had a problem with it since I suppose I only used it for 1 thing? However it went smoothly and quick. So I give it full stars for just getting me through the 2 step authentication process for what I exactly needed done..Version: 3.0.1

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