Google Chrome Customer Service

Google Chrome Positive Reviews

Needs dark mode ASAP!Just wanting to post my two cents since everyone else is doing the same, lol 😆. I love Firefox for desktop. But iOS Firefox is so hilariously flawed, I just had to switch to iOS Chrome (referred to simply as Chrome from here on out). Chrome allows me to flawlessly sync my bookmarks across all my devices eg, iPad, iPhone, laptop; the Chrome bookmarking feature is light years ahead of iOS Firefox // But all is not perfect in Chrome Land. Eg, Dark Mode is not baked into the browser; nor is it available as an extension since extensions are currently not supported. If extensions were supported, I would totally download the Dark Reader extension right now! This oversight can probably be explained by the fact that the devs probably use the Chrome app daily in a bright office setting; they are not typing this review, surfing the web, reading, etc on their phones laying in bed at 3:00 am in the morning in pitch darkness, lol 😂! If u made it this far, give yourself a pat on the back and thanks for reading my endless rambling..Packer2020Version: 109.0.5414.83

I find 5 star service when I use ChromeChrome is a search engine that you can depend on to find the most information on subjects that even I research. You may not believe me, and this Review may never make the cut, but you people sure do. Thank you so much for allowing me to hold fast to those moments that could not be easily produced in any other way possible. I research UAP and EBE phenomena; getting a bum steer is a real buzz kill and it has happened before with some other search engines. Im impressed with your content and your candidness. What I do is not easy and sometimes anything but profitable. It can be more frightening than I will go into here. So the role you play is so valuable and Im thanking you now. I don’t know what the person reading this will think; I know I sound like Im crazy or Im hallucinating; I’ve never been more serious about anything in my time. I know that this information is sensitive, that is a given. I only wanted to say that in a time of “bad” information going about, like 17 elderly ladies gossiping on a party line, that my information taken by me and for me will be here for the people and by the people. God bless you, Keep up the good work..Beau7117Version: 115.0.5790.130

Great browserBeen using Chrome on all my devices for about as long as I’ve had a smartphone. I prefer the interface to Safari, and prior to having more than one Apple device, I liked being able to have access to all my bookmarks, my reading list, browsing history, passwords, etc. on every device. Now that I own and use my iPad and Macbook for school and work in addition to my phone, I really love that I can quickly and seamlessly share webpages from one device to another - which, you might also be able to do with Safari by now, but I haven’t used Safari as my primary browser in about a decade. In that entire time I haven’t run into a single issue that negatively affected my user experience or made me want to switch browsers. I’ll be honest and say that most updates I hardly notice lol, but what few new features I do catch onto, they only make the app/user experience better and better. My regards to the devs. Keep up the excellent work!.Imani Cumi BlackVersion: 113.0.5672.121

Google Drive link does not open in appI use Chrome exclusively except for when trying to open some links in their respective apps. For example, I receive a link to a Google Drive shared folder through a messaging app. When I click it, it opens in Google Chrome (my default browser). Once in Chrome, if I try to save any pictures, it saves it to my Downloads folder instead of in my Photos. So instead, I have to hold down on the link, click “Open in Safari” and it immediately takes me to the shared album in my downloaded app, Google Drive. And from there, I am able to (with too much effort to my dismay - my gripes with the Google Drive app are different) click “Send a copy” to then “Save image”. The user experience here should be simple, and yet it is not. Would’ve thought Google would’ve figured this out and made their apps work with each other..NhuuvuuVersion: 107.0.5304.66

Other browsersI started using Chrome when it was still in Beta. The iOS version is nearly identical to Chrome on a PC; I haven’t found any discrepancy. Over the years, other browsers began to mimic Chrome, most notably Microsoft Internet Explorer when it began offering tabs and later with an omnibar which allows users to type search terms or internet addresses in the same place. The omnibar does have one downside of confusing people into thinking that the search term is an actual website and not a result of a search. My parents, both in their late 70s, have problems distinguishing the results. But I don’t think it’s their age. It’s just one more new thing to understand and they aren’t interested. I’m almost 50 and am not interested in learning all the things social media can do; I'd love to have ZOOM show my face as an interactive kitten, but I don’t care enough to learn how..BurndonesinkchairVersion: 115.0.5790.130

Normally Good, But Annoying To Use On Phone.I am currently still in school and have a school email address, but I also have a personal email address, which isn’t a problem with chrome on my computer, but if I wish to switch between the two on my phone, it simply won’t let me. If I get an email requiring a blocked page to open in google, or to sign in to something, I am usually not able to because it’s blocked when I open chrome since it’s linked to my school account. Even when I add my personal email, it will not let me toggle between the two. This is usually a good program, but to those who have more than one email please beware this is going to make your life more difficult. Maybe there’s something I haven’t figured out yet but it really really bothers me. I tend not right reviews but the fact I had to delete and re download it just to change the account I use was enough to push me to right this, so please be warned app users!.BurrsirrVersion: 109.0.5414.112

Bug or irritating changeI’m not sure if it’s a bug or some new annoying thing, but recently this has been happening. Whenever I go out of the app, I close out my tabs. So when I come back to the app, those tabs should be gone. But for some reason, they’re back, even though I had already closed them off. So that’s one irritating thing, but then also sometimes I purposely leave a tab open when I close the app because I plan on coming back, and in the past it has always kept the tab there, but now sometimes I will come and it will have closed off the tab. I thought this just might be a glitch so I tried deleting the app and re downloading it but that did not work..GriffinwolfgangVersion: 87.0.4280.77

-REPORTING BUG- IMPORTANTThe bug im reporting has to do with the bookmarks you save because for one example when i saved a bookmark it showed up in my bookmarks but when i go to search for the bookmark i saved it doesnt show up. So i just thought "oh maybe i didnt save it" so i went back to the website i saved but didnt and checked and it didnt show that i saved it so i saved it again and same thing happened so i went to the folder i put it in and there it was but not just that multiple bookmarks of the same exact website bookmark i just did because it didnt show up. Well what is happening in summary is that it saves bookmark and then when searching in search bar it doesnt show up but it is there when you go to it manually and at times when you think you didnt save the website you make multiple bookmarks of the same thing even though its supposed to prevent that. Please fix this.ScanAdcoxVersion: 112.0.5615.167

Too plain, and mobile users need more customization.Ok first, the interface/actual browser is fine, but WHERE is the customization? PC users have it, but we don’t! Just because mobile has touch screen and is different from PCs doesn’t mean we can’t have customization. Try to copy the same customization as PC. But just because PC has a feature that mobile doesnt have doesn’t mean PC is perfect either. PC doesn’t have 1 feature that mobile has. Closing the only tab open on mobile opens up a menu for igonoto mode and stuff. When you close the only tab open on a PC, it just closes the app 💀. Chrome, pls make chrome more customizable for mobile, and also plz copy the options when you close the only tab for PC. Thanks so much if you do! I’ll go right to app store and give chrome two five star reviews. 1 on mac, the other one on my ipad. Thanks again, and have a good day/night!.Sjk919Version: 114.0.5735.124

Many DifficultiesFirst, I should mention that I’m physically handicapped. Here are some of the problems: 1. It’s time consuming to wade through the CVS phone options in order to speak to a live person in pharmacy. 2. I have to call repeated times to get an automatic prescription refilled if the prescription has expired. 3. I request delivery of my prescriptions but I have to call back, often more than once, because the request has been forgotten. 4. The exit barriers, leaving the drive-up window, are very narrow and I do not feel confident using the CVS drive-up window. 5. I groan softly every time I have to make calls or try to pick up prescriptions at CVS. I have used this pharmacy forever, but I can’t say I would recommend it..MamooMemooVersion: 113.0.5672.109

No Dev Tools Limits This AppThis app is wonderful for use anywhere you’re roaming, what with syncing data and keeping bookmarks organized between devices. That’s honestly not difficult; the difficult stuff, however, is what I need for this and other mobile browser apps to perform, like dropping a cached file with greater ease or refreshing a simple update on a style sheet. The fact this and other browser apps don’t extend developer tools to their mobile apps is a MAJOR series of demerits that takes what COULD be a four or five-star app and significantly diminishes it. If you’re not a developer, it won’t matter to you, but I’ve grown EXHAUSTED with constantly wiping EVERYTHING to to get a minor refresh, and shame on Google for not making strides — 15 years into the mobile revolution — to make that feature a part of this app..Danny RodanVersion: 96.0.4664.53

Close All Option Needs to Be Fixed!!!!I use chrome as my preferred browser of choice. On the desktop, it’s great. However, the app for iPhone need some improvement. I am an individual that likes to keep MANY web browser tabs open, I mean upwards of 30+ tabs, either for reminders, quick reference, or follow up on reading something that I didn’t have time to. I absolutely HATE that the “close all” command is located on the lower left side of the screen. I have accidentally pressed that option on more than one occasion and it’s infuriating that there is not a simple “Are you sure you want to close all tabs” prompt. I wish that Google would consider this or at least allow users to restore ALL closed tabs and not just “recent” tabs. Google please consider this!!!!.SDJ8684Version: 90.0.4430.216

Overall a great browser for mobile with some kinksI love chrome mostly because it saves my passwords and bookmarks in the same place. I use chrome on my PC, and its also nice to see my open tabs on my iPad or phone when I walk into another room and forget what the screen said. Writing this reveiew because I just found a pretty horrendous bug in this app involving the Gmail web client on the iPad 9.6 running iOS 11.4. Was trying to send an email within the “compose” popup within the Chrome Browser. I typed my whole email then selected to add an attachment. I didn’t see my file, so I selected to cancel the file upload. This brought me to a blank Chrome logo and the Chrome app was unresponsive. I was forced to reset the app causing me to lose my work. Hope they fix this quick because its a repro rate of 100%..MyrkskogVersion: 69.0.3497.105

Timothy AllenOf all websites I search and research trying to find a true answer. If I could suggest searching different websites is a waste of time number one you could be concentrating on the subject matter at hand. Number two who really wants to waste their time in the future effort which has no end. Isn’t that why we have search engine. Number three how much time do you waste searching around for a basic format or answer without having to read endless questions. I think truly in my heart that I have I deep sense of loss for the future generations that are never truly narrow down A very simple question almost like this text,.Gyro serpaVersion: 115.0.5790.130

Constant CrashingChrome has been my main browser for yearsss. As of lately, it constantly crashes. Everytime I close out of it to check on a different app, when I open it back up I have to Restore my tabs. But there have been multiple times when I open it up and it doesn’t give me the option to restore. I have to scroll and scroll and scroll through my history to try and find the pages I had open. The first time it did it was when I had certain tabs up for a long time and it was impossible to find them again since the date I originally opened them were more than a week or two old. Wish they would fix it. An update late last year had this same kind of bug, but I thought it had been fixed. Pleaaase get this corrected!.DoubleeDeeVersion: 83.0.4103.88

It works so goodI ❤️ this app.Avery 🦄Version: 87.0.4280.77

GoodEasy for 🟧⬛️.What👍Version: 93.0.4577.39

EpicI think it is awesome and very helpful.Fras1410Version: 87.0.4280.163

BoredomIm rating this because im bored.TheGameRater00Version: 87.0.4280.77

😹😹👐Amazing app loving it people are just lost.WARNING LOSERSVersion: 92.0.4515.90

WellSong finder not working.OgugutgiVersion: 99.0.4844.59

It’s chromePeople giving 1 star are rats lol. it’s chrome. How can it be bad lol.Liam LunderVersion: 97.0.4692.72

HiThis year(2021)It’s been very good and it’s fast to.Qwerty0000190Version: 92.0.4515.90

Love itThe best app ever.Gfhfgff crdtdVersion: 87.0.4280.163

Thank you googleI used chrome for years now and for Christmas I had got a chromebook so thank you google for helping me for a long time..GhhjxfchhhhffVersion: 87.0.4280.77

ComplaintI wrote this in willing that a producer will respond and help me with my problem, my problem is simple and short say hi to Steve jobs for me please.ILOVEROBLOX_KATRINAVersion: 87.0.4280.60

Google chrome is the bestBecause it alows your kids and yourself to do what you need to do especially for me because I’m a teacher Chrome is one of the best apps to get.Word3xVersion: 85.0.4183.109

HmIt’s a great app to be honest it is pretty old, but it works really well! Thank heaven there isn’t ads!.ArislleVersion: 92.0.4515.90

Y’aMan.RPM6967776666Version: 87.0.4280.77

Very goodVery good at 🟧⬛️.Goaler2022Version: 111.0.5563.72

I love this person appI hate it.CookiehjkVersion: 97.0.4692.84

?Help me to go to por.No19293883833872Version: 87.0.4280.77

LaggyIt’s good on mobile but on a Mac its super laggy.JrpizzadudeVersion: 87.0.4280.77

😉 amazing!!!Hello,my name is Alexia I’m 9 years old. This app is so awesome 😎 Believe me it’s super cool and fun and HELPFUL. Be sure to get it!.Alah VastVersion: 85.0.4183.92

Good butI can’t use extensions.Ronan124Version: 114.0.5735.99

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 115.0.5790.130

Google Chrome Negative Reviews

UghhhhhhhhhhhhIt clearly doesn’t know what a 360 video actually is and even if it did it wouldn’t be able to even make 360 cause it’s one of the worst apps ever it doesn’t work for more than half the things I try no matter how many terrible updates it has updates on your actual phone can wreck it so it just freezes up forever and it encourages the people that like the updates on google to wreck there phone forever so I guess it’s a bad influence too .😡😡😡😡😡😡😡😡 and the fact that almost never gives me what I searched for makes like those emoji’s up there google just doesn’t work as good as people think google should be in the bottom two of the worst apps ever because by me it has been declared the worst app I’ve seen so far (I might make another Review that takes that back and puts it back in second place cause it’s just so terrible it’ll only be in the bottom three for the rest of my life) but once I searched up tiles of tigers and it lied to me by saying there were nine when I knew there were seven types of tigers left in the world I just forgot what the types were 🐯🐅🐅🐯🐹🐍🐍I love animals but I don’t love google it’s not good. In other words google just isn’t very good . No offense out there it’s just my opinion ok please don’t delete me from my phone comment on this if your stranded and where your stranded cause I will help you no pranks please be honest.GerbilsareamazingVersion: 106.0.5249.92

Rights violationsI have contacted support, not less than four times with a simple request to unlink my name from a felon with a similar name. I have been refused and disrespected by google staff. Furthermore this could affect my ability to pursue all the basic constitutional rights. As well as monetary pursuit. I have been linked to this man and his crimes since I was a child and seeing the result pop up when my own name is searched is not only entirely unethical, it is illegal to remove my control and consent over my own freedom. Since this request has clearly been confused with content removal, the support staff made it clear the “next time we crawl through the site” they might fix it. I am furious with this corporation that should represent American values and at least adhere to its laws. I am currently weighing other options regarding action I can take against this. Please instruct me where to email this mountain of evidence and hopefully we can come to an extremely simple agreement of unlinking my name to a felons crimes, of which I had no involvement in based on the nature of the article. I could not possibly be more irate about this issue and I am frankly disgusted that I must reach out in a review to attempt to have this serious matter attended to. You have let down those who made sure your company would prosper and I could not imagine a worse service to have to deal with and have this level of control over my life..GuuguuugguggVersion: 114.0.5735.124

Fix discoverGoogle chrome is awesome and I wouldn’t want to use another browser, but… Please fix discover. One of the MOST FRUSTRATING things in this app is how I see the discover feed and see an article I’m interested in only to have it disappear into the void as soon as it refreshes before I even have a chance to open the article. Please… please… show me the previous feeds. Add discover history for articles we haven’t viewed yet. I don’t understand why this isn’t built-in. I’ve searched for ways to view discover history, but it doesn’t exist. Why? I feel like I’m being teased by a good article only to have it disappear before I can open and view it. It’s things like this that make me rather not have the discover feed. The only tip I have for others also bothered by the same PROBLEM is to turn off wifi and cell data, open chrome, Took a look at the discover feed and see which articles may interest you in peace, THEN reconnect to internet to let chrome/discover refresh the feed. I consider this to be a big issue, but it’ll probably get ignored because I’m in the minority of people want to see yesterday’s articles. I’ll be opening a support ticket with most of this post copied. It’s a shot in the dark but maybe this will get fixed..ICopyninjaVersion: 106.0.5249.60

Links don’t openI switched from Safari to Chrome on my iPhone because I thought it would be a good idea and because I was having issues with authentication on Safari since it would not remember sessions and was annoying to have to login over and over to the same site within 5 minutes of logging in. After all, I’ve been using Chrome on my computer for a long time. However, not a good idea to use Chrome on an iPhone. For starters, it’s far slower than Safari. But then I discovered another issue with Chrome that to my surprise is not new. Clicking on most links just doesn’t work and you have to try and try tapping until it decides to work. I traced this issue back to 2020 and it seems Google hasn’t fixed the problem and not a solution in sight. Couple that with recent issue I’ve started to see with Chrome on my desktop computer too. That was the last straw for me. Solution? I switched to the much hated Microsoft Edge on both my computer and my iPhone and no more issues. Haven’t looked back since. Tapping on links work on my iPhone, no issues with authentication, it’s fast. I frankly don’t know why people hate Edge so much..Mveras1972Version: 109.0.5414.112

Switched because of ads, not happyI used chrome years ago and stopped because the only 3x in my life I’ve ever been hacked was while using chrome, so i stopped and never got hacked again. Years later now i saw the clever ads about saving passwords and figured to give it another shot. I love the password save feature it works much better than Firefox, yet the browsing experience especially on mobile and iPad is horrible. Large menu items that take up space, I can’t get my bookmarks bar to show on screen. I have tried everything, all known fixes, nothing. I guess there is no bookmarks bar avail to be onscreen. My third party extensions like LastPass just don’t seem to work also, I’ve followed the install procedures, nothing, just a big empty search bar with very limited options and use-ability also just not aesthetically pleasing. Switching back to Firefox. Great marketing, and idea, but poor user experience. I like the idea of the full Google integration…that’s what makes apple products so popular, everything just works together, i was hoping google and all its great products; drive, search, ect would take the hint…Keep trying its just not fun and appealing to use..SgranlundVersion: 105.0.5195.100

Counterintuitive and unproductive!!I really wanted to like the Chrome app for iOS but it turned out to be counter productive. I use a lot of other Google apps over Apple (notable Gmail and Google Maps) and after a lot of prompting from those apps to use Chrome when pushing to Safari, I decided to give it a try. After a month of Chrome usage, the app options, gestures, buttons are counterintuitive and slow. For example, I understand some people like to close their browsing session after but I never do- sure, have a close all button but why is it displayed so prominently in the app start. I have pressed it accidentally so many times and closed out my plethora of tabs which is really annoying. There’s no way to recover them if you open a new tab. There’s no option for opening tabs in background, quick new tab from a current tab just to name a few others. Page loading is slowing and constantly reloads instead of saving page data. The iOS Chrome app needs a major refresh and update before I use it again. But right now it is counterintuitive, inefficient, and unproductive..The actual peopleVersion: 75.0.3770.103

App getting worse and not listening to the communityI honestly switched to this from safari cause the middle search bar button allowed you to type on the search bar a lot easier. Now it's a new tab button, the community has expressed time and time again about how stupid this is and it has made reaching the search bar at the top hard especially on bigger phones. Despite the fanfare, the team working on this app has never done anything to solve this issue and my experience with this app has been going down ever since. As of now I'll stop using this app and new features that they push out for this app has negligible gain while they don't solve the issues that users feedback. I don't want to use a product where the team doesn't listen to their community and do what they want to do instead of what consumers want. I have feedback this issue time and time again on their support page to no constructive response so it's finally time I switch to other browsers like Firefox with the search bar at the bottom..Instagramuser69Version: 113.0.5672.69

Terrible privacy problems. Find a better browserIt lets me sync my bookmarks with my laptop (on which I also use Chrome). That’s a nice feature. But it’s so mind-blowingly awful with privacy that I’ve deleted it from all mobile devices. iOS Chrome is completely lacking in every basic privacy control one would expect of any browser built after 2014. This thing doesn’t just track and save everything you do; it presents a list of all recently-visited sites any time you open a new tab... and there’s no way to opt out of this or turn it off. You can’t even delete in bulk; you have to remove these recently-visited sites one by one unless you’re willing to clear your entire browser history. The new tab also automatically loads a selection of news stories, and there’s no way to turn off that feature. It’s like logging onto AOL circa 1996. Sure, you could use incognito mode, but it shouldn’t be an all or nothing choice. If I want to have my cookies and history saved without my search history being immediately presented to anyone who picks up my iPad, that should be an option. (And why, when visiting Google sites, does it assume I want to use the most recently added Google account used in my Gmail app? Wouldn't it make more sense to assume I'm using the default/primary one if it's going to autofill the login screen? And why make it so difficult to log out so that I can log in to the proper account?).Christofer WilliamsVersion: 87.0.4280.77

They removed the ability to log in iPad & sync across devicesIn classic Google fashion, they inexplicably made a horrible decision and removed the Settings menu option from the browser entirely, leaving no way to log in and sync passwords, bookmarks, etc across devices. This is one of the key features that has kept me using Chrome and it’s gone now. I would recommend using a different browser entirely because you might Chrome will keep working in the way it has been and then their insanely tone-deaf UX team will remove a key feature that you depend on, without even updating the documentation. If you check the support page for the iOS version, it still says the Settings menu option is there. It even highlights this feature in the app description above here in the App Store! This is extremely misleading. Now I have to embark on migrating all of my bookmarks and other information over to a different browser because Chrome is an unreliable waste of time..Banzai777Version: 96.0.4664.53

No Real Desktop Browser SupportThe fact that the screenshots for this app are in portrait should tell you all you really need to know about this app. With the initial release of iPadOS, Apple brought desktop browsing support to the iPad Pro. Google Chrome has been extremely slow in receiving updates to bring it up to par, and it's still miles away. Even when the Request Desktop Site option is enabled, it is hit or miss. Usually miss for me. And there's no inspect window support in this app, so if you're looking to use your iPad for quick webkit debugging, use Safari. Don't waste your time downloading this app. Transfer your passwords over to keychain and get comfortable with Safari as it has better password support and, like Google Chrome, will inform you whenever your passwords have been compromised. I'm in no way affiliated with Apple or the Safari development team, but I am a developer that has been perpetually let down by Google's iOS and iPadOS development team..Solomon ArnettVersion: 87.0.4280.163

Ever since the latest IOS update, google doesn’t load at ALL.I’m losing my mind over this, seriously. every website loads within a millisecond because i have t-mobiles unlimited 5g high speed data plan and i have bars almost all the time, but whenever i open chrome (google is the default browser) IT NEVER LOADS. every other website works perfectly fine. i tried reinstalling the app. i tried deleting all the cache. i tried resetting my network settings on my phone. i tried getting tmobile themselves to reset my network and literally even change cell towers and nothing. i EVEN REPLACED MY PHONE. and google doesn’t load. i cannot understand this whatsoever and nothing helps. what’s stupid is the website sometimes loads 1/10 times but if i try going back to google it doesn’t again. like google is the fundamental website EVERYONE uses to navigate the internet. and i cannot use it. so i’m uninstalling this app and never using it again..Prince12347Version: 91.0.4472.80

Search inside imageIf your a programmer for this app I am begging and pleading with you to do something about “search inside image” on IPhone. Every time I click on an image a banner appears , every, single, time. Search inside image. Search inside image. I have spent hours to days looking for some way to shut it off. I have a hyper active brain and every time that flashes it I have to wait for it to disappear to view and enjoy the image. Click on the next one same thing. I sadly have started looking for other apps which is to bad because I like Chrome. Please look into your heart and give us an option to shut this off. For now I will be using something different. I will check back from time to time, but if this is something google thinks can give them an extra penny or two then I am not holding my breath. Please do the right thing..Michaelwolfe777Version: 111.0.5563.72

No Variety. Forces mainstream results.There’s nothing wrong with it’s UI or anything, it’s actually simple to use. But if you’re trying to do actual research or look for something you better hope it’s mainstream or trendy otherwise you’re gonna be looking a LONG time. It’s like its search results are based off words you put in the search bar, and whatever happens to be popular in society. I tied looking for a scene from something I liked and no matter how much I changed my wording in the search bar all of my results were either the same songs they’d give over and over or tik tok trends, even though my search bar mentions NOTHING about music, songs, or tik tok(?). And the cherry on top? I found what I was looking for on Yahoo in a couple searches. All I got from this whole experience is it needs a sort of “These results aren’t helpful” option rather than “feedback” nobody at google ever is gonna read..Richard7274Version: 104.0.5112.88

Google Search is all Ads and Videos! No Thanks!The search is all Ads. I don’t care about videos in my search. When using chrome, I’m usually in a place where other people are present. I’m not going to be playing any video search results. It’s just never going to happen. STOP showing ads and video results for the first 3 pages of search results. Completely useless! Google no longer is capable of providing the information I’m looking for. You literally have to scroll down 5-10 pages to find your relevant information. No Thanks! I’m now using another browser. Google has gotten too greedy with Ads revenue. Their stocks and inter company collapse demonstrates this. Google is the next Yahoo. Especially now that Apple is releasing a search tool and will be getting rid of Google search. This will be the complete demise of Google. Don’t Be Evil. You should have listened to your own advice!.IPhonePhiveVersion: 110.0.5481.114

New window drag optionThis happens so many times it’s a nuisance. When using the app on my iPad, sometimes I will drag the tabs around to organize them and it will create a new window by accident when I didn’t meant them to. Then I have to copy and paste the link back into my current window and exit the new window away. However when I do this I believe I closed the new window, so when I go back on the chrome app guess what... all my 100 tabs are replaced by this one singular new window. Now I have to waste my time going back to my history trying to gain back all the lost tabs I had. If this keeps happening I might have to use a different browser. I only use this app because i already have the chrome browser downloaded on all my devices and I like the feature of seeing my bookmarks all shared between my devices. I’m praying that they create a disable option for this..TheresanguyennVersion: 99.0.4844.59

Old look is deadGoogle officially killed the old look of Chrome. You used to be able to revert to the older and more functional layout by adjusting hidden flags. This was removed in the latest update and I really hate it. The new look makes everything too big. Finding tabs is actually harder and the new tab manager makes tabs not “feel” like web pages. Every time I open a new tab I almost hit the “close all” button which would be catastrophic. This looks closer to Safari than ever. If I wanted Safari, I’d just use it since it’s already in my phone. Google should be setting themselves apart and pushing the standards and not following other tech companies. I also just don’t understand why the new “in” look is flat graphics, oversized buttons or icons, and huge amounts of wasted whitespace. I have a large phone. I don’t need help with giant menus and buttons that look like they were designed for a senior citizen who forgot their glasses. And what does Google have against labels on the bottom menu bar and in the tab switcher? Sometimes I like to read what I’m about to select before I touch it. The one good thing is the compact menu. It’s concise and reachable. Bring back the customizability that used to exist in software and let me choose how I make my own device look. I don’t need to be forced into the user experience that you think I want..BitterpoetVersion: 71.0.3578.89

Problem saving bookmarksRight now, it is really annoying to save bookmarks. My Bookmark Bar has 14 main folders and 186 subfolders (yes, I just counted), plus hundreds of actual bookmarked sites. The bookmarked sites don't show up while I try to save a new bookmark... but the 186 subfolders do. So if I need to save a new bookmark, this app forces me to scroll past ALL of my folders and subfolders (which this app alphabetizes - meaning they are NOT arranged in the order I have them on desktop) to FIND the folder I want to Save Bookmark in. This is ridiculous. I would LOVE to be able to FIRST select one of the 14 main folders in my Bookmarks Bar, and THEN scroll to the correct subfolder and simply save the new bookmark. Funny enough, this is the EXACT system you have in place for FINDING a bookmark that I've already saved. Sooo... you have a great system in place for FINDING a bookmark, but SAVING A NEW ONE is a nightmare. If you could find it in your hearts to update this, I'd be hugely grateful!!.De Vanna 7654Version: 64.0.3282.112

Pop-upsDespite the fact that I have checked my settings numerous times and have “block pop-ups” enabled, I continue to be bombarded by quite obviously malicious pop-ups. The only options I have are to press “ok” and quickly close the tab that is now open to a malicious site, or completely delete the app every time that happens (about every 45 seconds on certain sites.) I used to love using this app for all of my internet browsing, but it has been rendered unusable. Constantly getting pop-ups on wikipedia pages and articles from reputable sources (which I have no problems with on my computer) is absolutely unacceptable. I love google products and the company, and if this problem is fixed then I will most certainly continue using this app as my main browser, but for now I simply cannot because I have to protect my device and my security. Truly disappointing..Bee-Bee CyndaquilVersion: 64.0.3282.112

New "Start Surface" is terribleFor some reason, Chrome decided to replicate the universally hated and immediately revoked Firefox experiment where instead of simply returning to your last tab when you open the app, it opens a useless new tab page with a "Return to last tab" button. This isn't useful and starts my Chrome experience with annoyance and frustration as I have to click around to get back to where I was, instead of just being there already. Firefox had to revert this immediately because it's awful and annoying; I don't know why Chrome is now imitating it. It's also (deliberately?) well hidden in chrome://flags - not findable by searching "new" or "tab" or "return", but only if you already know the keyword "Start Surface". At least you can disable it if you do manage to find it, but it shouldn't be the default AND it should be manageable in the top-level settings..YopumpkinheadVersion: 98.0.4758.85

Change to look of chromeI first have to say that I love chrome. It was always my browser of choice. I just updated it and now it’s not as good. I’m sure bugs were fixed and things were improved but what I really don’t like about the new chrome is the new set look. The think I loved about the only look was the sharpness of everything. It looked really good and totally different from any browser. Then you roll out this new look, and let me say that it is terrible the sharpness is gone and everything feels like it’s made for the elderly and children. It is terrible looking. Everything is sized up to be bigger and everything looks like it’s child guarded. It just doesn’t look right. I’ve searched for a way to change it back but that doesn't seem to be an option. I would delete this review if an option was made to allow you to change it back..Camlav16Version: 69.0.3497.71

Stopped using due to full screen spam adsI've always enjoyed using Chrome as my default browser on iPhone, until about two months ago i began experiencing spam ads that would pop up and take over the entire app functioning. Even when I would close the window and the app and reopen it, the ad would pop up again. There was no option except to click on the ad, which one time i did, and it led me to further spam pages that asked me for my personal info. I have even deleted the app from my phone and then downloaded it again, but inevitably the same thing would happen again. Because of this, unfortunately I have had to stop using Chrome. This problem has not occurred with Safari, so for now I'm sticking with that. I'm writing this in the hopes that it can be addressed, so I can safely return to using Chrome again. Thank you!.XocoatlturtleVersion: 65.0.3325.152

Please remove tab groupsThe tab groups are horrible. As someone that rarely uses more than a few tabs I get absolutely no benefit from having tab groups. However, it makes using the browser much more annoying. Because all the tabs are at the very top of the screen, I can’t reach hem without moving my hand. If they were at least centered on the screen, it would be slightly more bearable. But the whole functionality just adds unnecessary and useless complexion. Overall, it makes the app much more frustrating to use. It would be nice if there was a setting to turn tab groups off. It should be fairly simple to implement since the browser has had no tab groups until fairly recently. But that would require actually giving users some form of customization and allowing them to use the product in a way that works for them..Romans12357Version: 93.0.4577.78

Unnecessary ChangesI really liked the interface of Chrome. It was fairly similar to adjust to from the PC because they are so similar. Now I have to adapt to this new interface that looks similar to Safari. I dislike Safari's interface with the tabs and other settings in a low bar because I felt that it was inconvenient. Now that Chrome has switched to this new interface, I find it very difficult to adjust my mind on this system especially since this is the browser that I only use. I do like that I can access many of the settings (e.g. History) without having to open up a new tab. Other than this, there weren't any issues the previous interface. It would be lovely if the developers reach back for a conversation with this. If not, then either give us the option to use the previous interface or undo the update..StonestonebrickVersion: 69.0.3497.91

Not recommended even safari is betterYou can read all the other reviews and see how many problems there are with this app but the one that frustrates me most is of how incompatible it is. First of all I’ve been searching everywhere for a browser that supports extensions on iOS/iPad/phone and every time I try to download an extension on that browser it says “download on chrome” but I already downloaded chrome but after I actually go to your chrome app it doesn’t work this is such a hassle. One star because I’ve been searching so much for a solution and all this app has been doing is dragging me to download your chrome app which doesn’t even work I would rather prefer safari over this piece of garbage because it is faster and much more reliable. Never thought a chrome product would be this crappy, really makes the company look bad..Anonymous1842Version: 103.0.5060.63

Updates NOT Thoroughly Tested!I have a love/hate relationship with Chrome. It’s pretty darn good, WHEN it functions properly. However, numerous times over the last few years, they’ve released versions which did not work, sometimes in bizarre and inconsistent ways. I realize they have a lot of devices/models to test upon, but that’s part of software development. If you’re not going to fully test your software for a device, then take it off the compatibility list in the App Store. This last update, two days ago, was fine until today. It should have gotten an emergency update. No, I’m not going to uninstall and reinstall it. That’s not my job. If you want me to use your app, then make it where it never gets this messed up. (I’m just speculating about what a so-called support person might suggest.) I love the convenience of having my settings and some other things shared across devices. That said, I have issues with whatever else they may be doing with my various information. It’s quite clear that they are not fully abiding by their stated data collection standards. Data is being collected on my browser usage even in “private” mode. Who knows where that’s going or to whom?.HappyPhysicistVersion: 97.0.4692.72

Increasingly poor & invasive updatesBreaking my silence in the 7yrs I’ve shopped in the App Store w/o one review to express my frustration w/ the most recent update to the Google Chrome app that I’m using on my new generation iPad. One, it auto-updated; so that p*ssed me off, on sight. Then, when I saw how utterly hideous the pages were, that added a whole other level of outrage. I’ve been too busy this week to research ways to reverse the update (like I successfully did with my phone) and got a feel for the performance, which - not to my surprise - is also lackluster. Additionally, the bottom toolbar that holds the autocorrect/-fill covers the content near the bottom of the page, which was not the case in previous versions. So not only am I being force-fed your incompetence, I will also be forced to look at your ugly mug during that realization..? No bueno. The Google’s privacy violations were more than enough, actively researching alternatives..Holly519Version: 72.0.3626.101

2 stars.. annoying problem.I am a mobile chrome user myself, and have alwayd delt with the same problem, I have an iphone 8 which by itself is a kind of small phone so when it comes to the size of the screen its gonna be tough. But safari and other search engines have a zoom setting in the app or in the working tab, I know there is a text zoom setting on chrome but that only makes the text smaller that doesnt resolve the issue, lets say for example I wanted to read an article. The page on chrome was too small to read parts of the article and i couldnt zoom out it would just stay still and make the page go backwards if that makes sense. Developers of chrome please make a zoom page button where you can make the page more spacious, Thank you!!.CyberhugsVersion: 87.0.4280.77

From great to terribleI’ve been using just chrome for years, until recently been going great. However now that I can literally not search for anything on chrome without 100,000 ads popping up for my search, especially if it’s a product. And this is not just on chrome, it’s any app I use that has ads. For example. I recently purchased a different VPN since my ISP(looking at you Spectrum) is terrible. I’ve already purchased the product through no effort on chromes part. Now I cannot pull anything up without seeing an ad for it. And I do mean I cannot get away from it on any apps, even after marking the ad as irrelevant. Pop up blockers are apparently being disabled, started seeing more and more get through so I guess it’s time to switch back to Firefox only. And please note, when force fed ads over and over for products means I will never buy said product at all or ever again..JjjjjjjjkjkkkkVersion: 75.0.3770.103

I hate using chrome on iOS can’t restore tabs after it crashesThis app is awful. It errors often (“oh snap!”), and crashes pretty consistently - losing every open tab. I have syncing on, but it rarely actually syncs. Unlike Firefox, you can’t manually sync. (That I can find). I’m so tired of chrome, and google’s stuff is proprietary enough that you can’t choose other default browsers. I just lost another 40-some tabs today. Chrome let me restore them after the first crash, then proceeded to crash again. I reopened chrome, saw it “sync”, it crashed again, and when I tried to recover recent tabs, there was nothing - because it synced right after it crashed! Too frustrating to depend on. I looked on my pc’s browser and it showed no synced tabs from my iPad. This has been going on for over 2 years with no improvement. Bookmark all open tabs regularly or you’ll be screwed. :(.GinamarinaVersion: 83.0.4103.88

Typing lags and bookmark icons have disappeared.UPDATE: Still issues. Now the bookmarks don't show unless I go hunting for them in a menu. So, now they are still gone from the old bookmark grid page style AND NOW I have to actually LOOK for them. Why? Browser is slow, typing lags horribly, bookmarks icons disappear when scrolling down the screen. Chrome for iPad keeps forgetting my passwords. Please let us have the old bookmark method back, where we would have larger square icons that did not disappear when I scroll down the screen AND they sorted themselves horizontally across the screen, from left to right. I remove the titles on all of my bookmarks to be able to fit more on my desktop Chrome browser. The list-view of small icons is really poor design. I used to rave about how wonderful this browser was, but back in March, it seems to have taken a turn for the worse..Kirk MarkarianVersion: 63.0.3239.73

Horrible.In short, the app is horrible, not intuitive, settings are made to obfuscate the user, is like they doing it on purpose instead of doing something nice they’re doing something awful, i just don’t get it, they have the funding to get the best results but for “some” reason they keep downgrading the user experience. thats with respect of the app along, now if we want to talk about search results, mmmm thats 1000’s times WORST. you don’t get top results that match the searching criteria, you get results from companies that PAY to be top results and that defeats the whole purpose and taint the old good reputation that google once had, we use to say “just google it” but Google took advantage of that and now searching with google is as useless as IE. i don’t get it or perhaps I do get it… now they just profiting without any incentive for the user. I would dare to say it would fail at the end because no one likes to be cheated and google had become masters at cheating so soon as more people realize it they would switch to other more transparent Browsers. sorry I just hate what google have become and this is coming from someone that used chrome for years and years but now I’m DONE..MastershoeVersion: 112.0.5615.46

I don’t use it any moreI don’t really remember why I stopped using it. But I did. Maybe something about how you can’t use Chrome everywhere in iOS, so most of the time you end up using Safari. Hardly Google’s fault. Whatever the reason, I stopped using it. The 1-star is for all the other Google apps that keep endlessly prompting you to install Chrome. Sometimes there’s a switch to “not ask again”. Usually, it does absolutely nothing. When it does work, it only remembers your preference for a few days. I’m looking at you, GMail. Now I never want it. I’ve started uninstalling other Google apps that insist on bugging me about it. Go away Chrome. Update: also, feedback option for search results is broken on Safari. Nothing to do with Chrome, but since I can’t leave feedback anywhere else, I’ll leave it here. 1-star rating stands..CeberleVersion: 108.0.5359.112

This was greatI love chrome. I gave it 2 stars, but let’s be honest, it’s still the best browser out there. BUT, this new update took a 5 star rating and turned it into a 2 Star. I abhor tr new layout. I stopped using safari precisely because I HATED the forward and back (and all the function buttons for that matter) buttons along the bottom of the screen. It makes zero sense to have address and navigation buttons in different places. Chrome had it beautifully placed. And what do they do? take 10 steps back to do exactly what their competitors failed to move on from 8 years ago. Their multiple tabs are not nearly as easily reached and navigated. Not tough to use at all, but another definite step back in terms of intuitive design. I’m not here telling you not to download it, but for the LOVE OF GOD put stuff back where it belongs!!!!!.Chris while drivingVersion: 69.0.3497.105

Fails to restore tabs after crashI use the app very intensely, sometimes I have over 20 tabs open at the same time. The result of this is that Chrome crashes quite often. I understand that it’s the result of using up too many resources, and I don’t have a problem with this specifically. But whenever Chrome offers to restore tabs after crash, the button is often not responsive or disappears before I can tap it. So I almost never can restore my previously opened tabs. If I go through the … menu, there’s nothing under the recent tabs at all, and it directs me to the History to do it manually. It’s a pain. Please consider having the restore tabs function improved, like having a permanent menu option or a shortcut like the desktop version has..Whoopsie_daisy!Version: 100.0.4896.85

App not working on iPhoneJust bought a iPhone 12 Pro Max. Brand new from Apple. Downloaded chrome. Not responsive and as soon as I try to open the app it freezes as soon as I open the app. So the only thing I see is chrome logo with accept and select. I close the app and open it again and still same thing. Uninstalled the app and now the App Store says open in stead of “get”. Factory reset the phone and repeated the whole process and the same thing happened. Resting my phone is no problem as I use the iPhone for strictly work and I don’t have no apps but work related apps only. But those apps only work with chrome. So yeah totally not Apples fault as I have fully done everything on their part since I contacted them first about this problem thinking no way google would let people down like this. Well hope google fixes this..KingEvil89Version: 97.0.4692.72

Extremely slowSlow to load, slow to think, slow slow slow. Clear all cookies and data, still slow. They don’t care, they’re Google..KatLoopVersion: 62.0.3202.70

Version 76.0.3809 is unusable on iPhoneXR iOS 12.4I use GMail and have it linked to Chrome as the default browser for opening links. I used it because it met my needs and was great on my Windows desktop and iPhone/iPad. Since the latest update, I’m using Microsoft Edge because it is stable, and actually work - even though I despise it. Since the new Chrome update (both before and after the iOS update), following a link in email freezes the bowser completely after one action, be it one tap in Chrome’s resulting page, a scroll or link, or changing the orientation of the page. It is utterly useless. It has to be dismissed since the link back to GMail will not work. Restarting Chrome independently after a to resume from an improper shutdown - which I’ve done, repeatedly. This too is of no use as nothing works. One tap or motions on screen and it’s gone again - can’t do a second tap, scroll, change orientation, or anything else but a forced dismiss of the app. This is independent of the site linked to, the nature of the link, or the action taken..MacpuffinsVersion: 76.0.3809.81

Fake search resultsI can’t trust google anymore, too bad.HaLi089Version: 87.0.4280.77

Captchas, always captchasI use a VPN so I have to do a stupid captcha test EVERY TIME I search for something. Flowers : captcha Recipes: captcha News : captcha It gets incredibly frustrating. Will uninstall..John_SmiffVersion: 85.0.4183.72

Recent update is unstableEvery time I close the app all the tabs shut. I used to be able to toggle between apps and reopen- now every time I return to chrome every single tab has been closed. This is brutal, please fix!.NickifreeVersion: 85.0.4183.109

Abandoned by GoogleWith Google whining about Apples privacy policy, Google refuses to update Chrome so this app is out of date. I moved back to Safari as Google has abandoned this app..Darth iPhoneVersion: 87.0.4280.77

The 10th day of 2020 is where the story beginsThe very best mobile browser just kept getting better - until recently - even earlier on in the 10th day of the New Year of 2020 - and here I am - well but look at the time - it’s now the 11th day of 2020, either way - I am still forced to uninstall the Chrome Browser - which I will replace with the friendly Firefox experience. “Was there an update that ruined my ‘once upon a time’ favourite browser?” Oh well, I guess I can just as easily become a Firefox fan eh. If you find yourself in the same predicament as me my dear reader, you might want to follow my lead. Okay then, 3 cheers for Mozilla! Hip-hip-hooray! Hip-hip-hooray! Hip-hip-hooray!.Dave of DiamondsVersion: 79.0.3945.73

Used to be greatIn the past it was working perfectly. Now I have issues of; App freezing App crashing Page freezing (can’t scroll but click on links, and can’t scroll in the newly opened link. Also can’t open new tab).ZgrwtheelvenVersion: 83.0.4103.88

It eats ram for breakfastVery unreliable.MG0645Version: 80.0.3987.95

TrashI hate this app!.Glitched youtuberVersion: 83.0.4103.88

Oppression a la liberté d’expressionOppression a la liberté d’expression.FantoulikssVersion: 90.0.4430.216

Font size too bigThe app is suddenly making all fonts huge on all the websites I visit on IOS. This seems to be happening after the latest update. The app was functioning fine for years until now. Please fix google :).Please-delete-documentVersion: 83.0.4103.88

PainDeleting your privacy setting like cookies also deletes them from cloud too. When you login via Web browser your saved cookies are also deleted. There should be an option to delete on my from hour device..YVR_888Version: 87.0.4280.77

Discover section sucks nowChange the Discover section back to the way it was. Now it’s extremely obnoxious..Jim FuryVersion: 92.0.4515.90

Still no dark mode?Dark mode.Jagermeister56Version: 91.0.4472.80

Not worth keeping tabs openI kept few tabs opened few days back and now just before writing this review Chrome closed by itself and removed every opened tabs and now I’m with no opened tabs. All gone!! What kind of behaviour is this ? -_-.Kurven PatelVersion: 87.0.4280.77

Won’t play nice with other appsI had stopped using Crome on my Mac years ago as it wouldn’t stop pop over spam on web browsing. Now I’ve concluded that Chrome for the iPad is just as bad. It has to do with email, or more to point what email app I want to use. If you’re on a web site and click on an email address link, Chrome will force you to use gmail to send an email. It won’t give you the option use any other or even simply copy the email address so you can paste it into your preferred app. Perhaps this is just another one of those reasons why an iPad will never be a laptop replacement and the blame should go to Apple, but funny how other web browsers seem to off this functionality. Sick and tired of bowing down to Google to allow me get work done. Bye bye and good riddance.MJM in CanadaVersion: 83.0.4103.88

What happened to Google?!Chrome was fast and reliable, until recently. It sometimes takes forever to load a Google search page! And clearing browsing history can also stick forever. I will switch to Firefox and stay away from this greedy enterprise..Catiger3333Version: 84.0.4147.71

I can’t access the app!The app (for me) is apparently glitched and the name of the app isn’t Google Chrome, It’s called, and I quote “stable”. Is it possible to fix the app? Another thing that is happening is that it will apparently add itself back in my iPad. As in, when I try to delete the app through the settings app, it won’t go away after I press the delete button! So please try to fix it ASAP..MocxhaVersion: 76.0.3809.81

I want to add extensionsI just wanted to add extensions.BishusmuhesuhmumesesumVersion: 114.0.5735.124

Removing Ad blocker was a stupid ideaI clicked on a popular news article to read only for some virus-like ad to load a bunch of pages ON ONE TAB that if you press "back", the ad-virus would not allow you to go back to what you were reading and focus on reloading the ad instead. I'm gonna uninstall this if I can't find a way to block this app that now supports malware.TheHighRunnerVersion: 106.0.5249.92

Fun until Annoying notificationsI was just normally browsing chrome and then it said: pasting from iPhone 4, then when I opened wikipedia, it kept repeating, I would rather use safari instead. Cruel garbage browser..Jetkid2351Version: 106.0.5249.92

CensorshipHave begun censoring the Internet through search results and YouTube. What happened to their motto of “don’t be evil “ I have switched my search engine to duck duck go and have disabled all personal information in my google accounts. I suggest you do the same. I don’t need Google babysitting me on the Internet and censoring content..Jumanji69Version: 97.0.4692.72

New update broke the chrome keyboardKeyboard flickers, only allows you to type one number or symbol at a time before reverting back to letters. It's junk..,.AustinOginskiVersion: 94.0.4606.52

Lazy app development.If taking and using your personal information wasn’t enough, now they’re trying to steal all your RAM! And battery for that matter..Wearetheborg_Version: 104.0.5112.99

Internal threat browserWhat a joke. this app only mines my data for resale.Lo0fVersion: 104.0.5112.88

CorruptThey filter the results to show you what they want you to see and block things they don’t want you to see. They’re corrupt ..C3375Version: 104.0.5112.88

Surf the net with your favourite data harvester!If you want everything you look at collected and sold, this is the browser for you! You know they're an advertisement company first before a search engine company, right?.AjdhehrjchdhdhdVersion: 103.0.5060.63

TerribleExtremely slow, constantly crashes, resets my tabs every time I open the app, and half the time when I hit enter to search something it doesn’t do anything and I have to retype what I was going to search.ScdwjdciajsgVersion: 87.0.4280.77

Switching tabs nightmareIt used to be easy to switch multiple tabs, but the new changes make it a nightmare... clicking on the little square with a number of tabs opened only shows options to “open a new tab” or “close tab”, doesn’t allow me to switch windows... a total blunder really... it’s only after toying with it after like 10 tries does it work....AshnardVersion: 76.0.3809.123

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