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Google Chrome Customer Service

Get more done with the new Google Chrome on iPhone and iPad. Now more simple, secure and faster than ever, with help from Google built in.

NEW with iOS 14 - You can now set Chrome as your default browser. Follow the in-app prompt or go to Settings > Google Chrome to set Chrome as Default for all web links to automatically open in Chrome.

• SEARCH WITH GOOGLE - Chrome is the browser with Google built-in. Search and get answers on Google quickly.

• BROWSE FAST - Choose from personalized search results that instantly appear as you type and quickly browser previously-visited websites.

• SYNC YOUR CHROME - When you sign into Chrome, your bookmarks, saved passwords, and settings will be automatically synced so you can seamlessly access all your information from your phone, tablet, or laptop.

• VOICE SEARCH - Use Google voice search to get answers without typing.

• ARTICLES FOR YOU - Chrome surfaces articles, blogs, and content that we think you might like. The more you use Chrome, the more personalized it gets. So you’ll always have what’s most relevant to you at your fingertips.

• GOOGLE TRANSLATE - Chrome lets you translate an entire site in a single click with Google Translate built in.

• INCOGNITO MODE - Use Incognito mode to browse without saving your history (learn more at http://goo.gl/WUx02)

Google Chrome App Comments & Reviews

Google Chrome Positive Reviews

Bug or irritating changeI’m not sure if it’s a bug or some new annoying thing, but recently this has been happening. Whenever I go out of the app, I close out my tabs. So when I come back to the app, those tabs should be gone. But for some reason, they’re back, even though I had already closed them off. So that’s one irritating thing, but then also sometimes I purposely leave a tab open when I close the app because I plan on coming back, and in the past it has always kept the tab there, but now sometimes I will come and it will have closed off the tab. I thought this just might be a glitch so I tried deleting the app and re downloading it but that did not work..Version: 87.0.4280.77

Love Chrome but the new update is making things a hassleChrome is great for everything and works across all my devices so it’s nice but the app recently changed one of their buttons and is making it a hassle to use. The center button at the bottom of the screen used to pull up the search bar a the keyboard which made it easy instead of having to reach to the top of the screen to tap the omnibar to start searching. It is now a new tab button that is really frustrating as I instinctively tap that button when I pull up a new tab. So now I have to close the second new tab and then tap the omnibar at the top of my iPhone which has a pretty lengthy screen. A bit of a regression in terms of user friendliness so I’m writing this in hopes of them changing the button back or at least giving us the option to choose what the button does..Version: 80.0.3987.95

Why with all of the unexpected crashesThe app has been crashing unexpectedly and randomly crashes for months on end for me and I don’t know weather or not the app can’t handle all the searches I do on the actual app itself or my iPad Pro can’t handle the searches from the Chrome app leading to a crash. And for further notice, it’s been behaving like this for me for 2 years now and my perspective is the Chrome app can only handle limited searches were the desktop version can handle nearly insane amounts of searches depending on the laptop or computer and experiencing sudden random crashes almost makes me think weather the Chrome app has a hidden bug or something like that or an hidden virus possibly. So developers do the best of your knowledge to fix and repair it now please because it gets on my nerves if something doesn’t work properly....Version: 87.0.4280.77

Overall a great browser for mobile with some kinksI love chrome mostly because it saves my passwords and bookmarks in the same place. I use chrome on my PC, and its also nice to see my open tabs on my iPad or phone when I walk into another room and forget what the screen said. Writing this reveiew because I just found a pretty horrendous bug in this app involving the Gmail web client on the iPad 9.6 running iOS 11.4. Was trying to send an email within the “compose” popup within the Chrome Browser. I typed my whole email then selected to add an attachment. I didn’t see my file, so I selected to cancel the file upload. This brought me to a blank Chrome logo and the Chrome app was unresponsive. I was forced to reset the app causing me to lose my work. Hope they fix this quick because its a repro rate of 100%..Version: 69.0.3497.105

Close All Option Needs to Be Fixed!!!!I use chrome as my preferred browser of choice. On the desktop, it’s great. However, the app for iPhone need some improvement. I am an individual that likes to keep MANY web browser tabs open, I mean upwards of 30+ tabs, either for reminders, quick reference, or follow up on reading something that I didn’t have time to. I absolutely HATE that the “close all” command is located on the lower left side of the screen. I have accidentally pressed that option on more than one occasion and it’s infuriating that there is not a simple “Are you sure you want to close all tabs” prompt. I wish that Google would consider this or at least allow users to restore ALL closed tabs and not just “recent” tabs. Google please consider this!!!!.Version: 90.0.4430.216

Constant CrashingChrome has been my main browser for yearsss. As of lately, it constantly crashes. Everytime I close out of it to check on a different app, when I open it back up I have to Restore my tabs. But there have been multiple times when I open it up and it doesn’t give me the option to restore. I have to scroll and scroll and scroll through my history to try and find the pages I had open. The first time it did it was when I had certain tabs up for a long time and it was impossible to find them again since the date I originally opened them were more than a week or two old. Wish they would fix it. An update late last year had this same kind of bug, but I thought it had been fixed. Pleaaase get this corrected!.Version: 83.0.4103.88

New update is a tad buggyThe recent March update has a few issues with it? The main issue I face is when I try to hit the tab button and look at all of my open tabs. When I exit a tab to do that, all of my tabs disappear and I can only see the black/grey background, along with the New Tab, Tab Count, and Options buttons. When I hit them they don't do anything, and I have to restart the app to have my tabs come back. I can't tell if it's because I have a gazillion tabs open (which I wasn't facing this issue a few days ago, before I updated and had a bunch of tabs open) or if it's just a bug with the new update. Otherwise, it works great! I just hope this gets fixed :D.Version: 65.0.3325.152

LOVE the Update!No more thumb stretch, HOORAY!!! I LOVE that you moved the back button and tabs down to the bottom! My thumb thanks you as well. I try to never use Safari so I can’t say if it looks like Safari as the Reviewer who didn’t care for the update mentioned. Frankly, I only care about the “useability” (this should be a word and not 2 words). I’m a busy mom with young kids so I need to be able to navigate quickly and switch between saved tabs often for teams schedules and recipes and shopping and poison control. You have made that infinitely easier with this update. BAM 6 screen views at once, swipe for 6 more....GAME CHANGER....dogs that ate entire packages of Oreos saved! Thank you..Version: 70.0.3538.75

Use this over SafariOccasionally safari won’t show something properly or won’t respond to a button press. Chrome has been less buggy, even with the Apple website, which did not load the iPhone XS preorder page properly. I tried opening it in chrome and it worked just fine. Same thing with the Razer Blade website, button presses responded more often. Safari loaded something that chrome didn’t only once, which was the Samsung Galaxy website. Also safari doesn’t sync with my PC, which Chrome does, so that’s a plus. It also has a smarter layout and the new update makes it look better than ever..Version: 69.0.3497.91

I have an issue while uploadingI enjoy this browser. However I want to address that since the last update and this new firmware I have an issue with uploading documents online on this browser. I’m using an IPad Pro 10.5. On the last firmware anytime I selected the document and hit upload it will just go white with the google chrome logo in the center of the screen. With this new firmware, once I hit upload and it will display my open tabs, and I’m able to exit the tab selection by tapping on done. I have closed the app and have attempted over and over. I hate using Safari, but I need to upload my resume. Please fix!.Version: 69.0.3497.91

First app review !I don’t do many reviews for apps in this store but ... Google chrome is amazing especially for storing data on your phone and computer, makes it so much easier, this version is great, I had this issue yesterday, I literally thought of suggesting to allow to use my chrome passwords , the only thing at the time was downloading all your passwords in PDF form, now Apple and google has made it so you can select auto fill passwords , chrome now is one of them! So I have my Apple and chrome all in one place. Maybe you saw me have the issue lol. Thanks for one of the best browsers and now more simple to use our stored private data..Version: 85.0.4183.109

Terrible updateThe interface is super clunky, and way more annoying than the streamlined tab layout from before where there was a small, unobtrusive button that opened the menu for the rest of the features like settings, bookmarks, history, etc., the fact that the bar is on the bottom of the screen now is just disorienting. I initially chose chrome because I liked the simple streamlined layout and safari had the clunky ui, but now chrome looks worse than safari, aesthetically speaking. Maybe give users the option to revert to the former? I like chrome and don’t want to stop using the app, but this update is definitely not worth the hassle. Edit: the app crashes way more frequently with this update as well.Version: 78.0.3904.84

I love it but seriouslyHey. No issues with the software as a whole, except one thing. And it has been there as long as I can remember. The close all tabs option. It’s ALWAYS been too close to the create new something or other and it doesn’t ask if you’re sure. Important purchase you’re working on, gone. Website you were saving for later, gone. Tabs you keep around just in case, gone. It just goes ahead and wipes everything. And with the most recent update it’s RIGHT NEXT TO THE CREATE NEW TAB OPTION. Can we at least give it an extra alert that asks,”are you sure you want to delete all tabs?” As a computer programmer this isn’t that hard. Please, I’m begging you..Version: 69.0.3497.105

What’s going on? If it ain’t broke- leave alone!Sorry, but the latest update leaves something to be desired. Been trying to get used to it in last few days and there’s just something off about it. It’s lots more difficult to go back to a previous page, in fact, sometimes the back arrows are totally missing as well as other selections that used to be self evident. And I don’t like that black background! Yuk! Depressing!! Did you test this on anyone before you rolled it out? And the auto save of passwords feature seems to have decided to not work! I really liked that, but now it doesn’t even ask if I want Chrome to save or update for me, or it does so intermittently. Think you have some ‘splaining to do or fix it please! Thanks..Version: 69.0.3497.105

Issues with playing audio while screen is offSince the iOS 13 update I have had an issue with being able to play audio from any website in the background while my screen is turned off. Within about 1-2 min of the screen turning off the audio ceases to play until I unlock my phone and hit the play button on the site again. This makes it almost impossible to listen to any podcast without downloading the appropriate app, or as I learned last night, playing the audio in Safari. I much prefer the UI in Chrome and rather be able to use it exclusively, but as of now the only way for me to listen to most podcasts is by opening the site in Safari and playing it from there..Version: 79.0.3945.73

Update no longer saves incognito sessionsAs stated in the title, after updating, it seems as though my sessions while browsing incognito do not get saved like they used to. Prior to this, I could close the app or leave it in the background and it would go back to incognito and IF I ever did lose my session, it would ask me to restore (to no avail due to it being incognito, which is expected and I was ok with that). Whenever I open the app now, it won’t even ask to “restore session” so I am assuming that this is intentional? If so, I am not a fan of this change but I am writing this to make you all aware of this change/bug. The app itself is good and I wish I could set it as my default browser to open links and what not. Thanks..Version: 65.0.3325.152

Held back by AppleI love Chrome, but this version is held back by Apple’s unfair and anticompetitive rules. I really hope that Apple adopt ethical app store guidelines that ensures a level playing field for all who enter. This browser can’t be as good as the built-in Safari browser because Apple forces 3rd party browsers to use the mobile Safari engine. In the meantime, Safari on iPad gets to use a full big-boy desktop engine. On the bright side, it is nice to have my Chrome bookmarks and passwords sync over. Too bad Apple won’t allow Google to also implement Chrome extensions. If that were something Google could control, I’d remove a star..Version: 78.0.3904.84

Unusually High Battery ConsumptionHi Google team, I'm not sure why this is happening, but currently browsing through some pages and searches the app has consumed 40% of my battery's life in 20 minutes. Even opening after closing all other apps and opening chrome to view the opening page used up 2% (17% down to 15%) while on low battery mode. My phone has at most run 5-6 other apps today. By some deduction I found that chrome was responsible for the unusually high battery consumption. Please feel free to contact me for any other follow-up questions. This seems to be a disturbingly odd for a browser's behavior..Version: 70.0.3538.75

The new chrome looks greatI absolutely love the new look of chrome as it is just more simplistic and the the multi-tasking mode makes things so much easier! This is something different which is great in my mind, it’s more of a browser made for the phone that works well with the display, rather than safari for example, which in my opinion was made just to access the internet and it doesn’t work well, whereas the new chrome is even better than it was before! I love it!! Keep up the good work!! *** Forgot to say that I love the idea of all the utilities such as searching is at the bottom for easy access!! :D.Version: 70.0.3538.60

Best thing everI have been using chrome for a while it is an amazing app read some of the views but it is a great app but I do have some ideas to make it better you don’t have to take these but make it where you can make an article because some people have things to say I think they should have a voice and try as hard as you can to add games because my kids love to play games on my phone but they go on chrome thinking it’s a game but then when they see it they get disappointed because they wanted to play a game but they have not explored I have not even explored but it is a great app.Version: 80.0.3987.95

Love itI love using chrome on my phone and that I can send a link from one of my devices to another without saving it as a bookmark and finding it(like as if I was playing that game called Where is Waldo?) but I would like it what my suggest is about so it can be easier for me to swap profiles between my home account and school account. The suggestion that I think is going to be beneficial to everyone: create an update where people on mobile that have chrome installed and has different gmail accounts and that people can just click swap profile just like on the computer, and that the data would be in separate areas but won’t be affected with combining them together and just call it a night..Version: 79.0.3945.73

BrokenDear developers, Please fix the rotate of the device breaking every single website. When turning the device to landscape then back to portrait, the website is pushed to the left and is not able to be filling the screen. Like come on..Version: 87.0.4280.77

Over agedWhy do you have to be 17 years old or older to use this ~_~.Version: 87.0.4280.163

Love itThe best app ever.Version: 87.0.4280.163

EpicI think it is awesome and very helpful.Version: 87.0.4280.163

It works so goodI ❤️ this app.Version: 87.0.4280.77

Much Needed FeaturePlease add Split Screen/Dual Web Pages for Multitasking on two webpages at the same time on iPad, like on the Safari Browser! That’s the only thing that’s keeping me from switching to Chrome on iPad..Version: 86.0.4240.77

LaggyIt’s good on mobile but on a Mac its super laggy.Version: 87.0.4280.77

BoredomIm rating this because im bored.Version: 87.0.4280.77

ComplaintI wrote this in willing that a producer will respond and help me with my problem, my problem is simple and short say hi to Steve jobs for me please.Version: 87.0.4280.60

Can't set custom search enginesI live in Canada and use Google as my default search engine, but the only choice I have with this app is to use google.com, not google.ca. Because of this, I get less relevant search results for my location..Version: 83.0.4103.88

Google chrome is the bestBecause it alows your kids and yourself to do what you need to do especially for me because I’m a teacher Chrome is one of the best apps to get.Version: 85.0.4183.109

YeaJust to turn off auto caption on my phone.Version: 84.0.4147.122

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 91.0.4472.80


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