Google Chrome Customer Service

Google Chrome Positive Reviews

Stop changing orientationsSeems like every update changes how stuff works; from how far you can zoom in to now it goes sideways up and down and won’t hide the site it’s from and “related” stuff in a non obstructive way. We don’t need constant layout changes and it’d save everyone a lot of effort to stop shaking it up. Pls return it to pre 5 days ago/pre last update. Edit: seems like you guys quickly changed it back how it should be so good on you though I suspect it wasn’t just me lighting the fire under you guys. Later edit:things are good but i really wish you would allow tabs with music to play in another tab for example I’m reading a fanfic right now where the silent hill siren would really be similar and as is I can’t have that tab playing while being in the tab reading it; but on laptop it does allow this would be 5/5 stars if you guys added and then also kept that feature from pc to mobile and I’m sure it probably wouldn’t even be much or any extra work to import over..Rifle lordVersion: 105.0.5195.147

Bug or irritating changeI’m not sure if it’s a bug or some new annoying thing, but recently this has been happening. Whenever I go out of the app, I close out my tabs. So when I come back to the app, those tabs should be gone. But for some reason, they’re back, even though I had already closed them off. So that’s one irritating thing, but then also sometimes I purposely leave a tab open when I close the app because I plan on coming back, and in the past it has always kept the tab there, but now sometimes I will come and it will have closed off the tab. I thought this just might be a glitch so I tried deleting the app and re downloading it but that did not work..GriffinwolfgangVersion: 87.0.4280.77

No Dev Tools Limits This AppThis app is wonderful for use anywhere you’re roaming, what with syncing data and keeping bookmarks organized between devices. That’s honestly not difficult; the difficult stuff, however, is what I need for this and other mobile browser apps to perform, like dropping a cached file with greater ease or refreshing a simple update on a style sheet. The fact this and other browser apps don’t extend developer tools to their mobile apps is a MAJOR series of demerits that takes what COULD be a four or five-star app and significantly diminishes it. If you’re not a developer, it won’t matter to you, but I’ve grown EXHAUSTED with constantly wiping EVERYTHING to to get a minor refresh, and shame on Google for not making strides — 15 years into the mobile revolution — to make that feature a part of this app..Danny RodanVersion: 96.0.4664.53

Close All Option Needs to Be Fixed!!!!I use chrome as my preferred browser of choice. On the desktop, it’s great. However, the app for iPhone need some improvement. I am an individual that likes to keep MANY web browser tabs open, I mean upwards of 30+ tabs, either for reminders, quick reference, or follow up on reading something that I didn’t have time to. I absolutely HATE that the “close all” command is located on the lower left side of the screen. I have accidentally pressed that option on more than one occasion and it’s infuriating that there is not a simple “Are you sure you want to close all tabs” prompt. I wish that Google would consider this or at least allow users to restore ALL closed tabs and not just “recent” tabs. Google please consider this!!!!.SDJ8684Version: 90.0.4430.216

New update is a tad buggyThe recent March update has a few issues with it? The main issue I face is when I try to hit the tab button and look at all of my open tabs. When I exit a tab to do that, all of my tabs disappear and I can only see the black/grey background, along with the New Tab, Tab Count, and Options buttons. When I hit them they don't do anything, and I have to restart the app to have my tabs come back. I can't tell if it's because I have a gazillion tabs open (which I wasn't facing this issue a few days ago, before I updated and had a bunch of tabs open) or if it's just a bug with the new update. Otherwise, it works great! I just hope this gets fixed :D.ChickennuggetqweenVersion: 65.0.3325.152

Overall a great browser for mobile with some kinksI love chrome mostly because it saves my passwords and bookmarks in the same place. I use chrome on my PC, and its also nice to see my open tabs on my iPad or phone when I walk into another room and forget what the screen said. Writing this reveiew because I just found a pretty horrendous bug in this app involving the Gmail web client on the iPad 9.6 running iOS 11.4. Was trying to send an email within the “compose” popup within the Chrome Browser. I typed my whole email then selected to add an attachment. I didn’t see my file, so I selected to cancel the file upload. This brought me to a blank Chrome logo and the Chrome app was unresponsive. I was forced to reset the app causing me to lose my work. Hope they fix this quick because its a repro rate of 100%..MyrkskogVersion: 69.0.3497.105

Constant CrashingChrome has been my main browser for yearsss. As of lately, it constantly crashes. Everytime I close out of it to check on a different app, when I open it back up I have to Restore my tabs. But there have been multiple times when I open it up and it doesn’t give me the option to restore. I have to scroll and scroll and scroll through my history to try and find the pages I had open. The first time it did it was when I had certain tabs up for a long time and it was impossible to find them again since the date I originally opened them were more than a week or two old. Wish they would fix it. An update late last year had this same kind of bug, but I thought it had been fixed. Pleaaase get this corrected!.DoubleeDeeVersion: 83.0.4103.88

LOVE the Update!No more thumb stretch, HOORAY!!! I LOVE that you moved the back button and tabs down to the bottom! My thumb thanks you as well. I try to never use Safari so I can’t say if it looks like Safari as the Reviewer who didn’t care for the update mentioned. Frankly, I only care about the “useability” (this should be a word and not 2 words). I’m a busy mom with young kids so I need to be able to navigate quickly and switch between saved tabs often for teams schedules and recipes and shopping and poison control. You have made that infinitely easier with this update. BAM 6 screen views at once, swipe for 6 more....GAME CHANGER....dogs that ate entire packages of Oreos saved! Thank you..AngDeHooVersion: 70.0.3538.75

Use this over SafariOccasionally safari won’t show something properly or won’t respond to a button press. Chrome has been less buggy, even with the Apple website, which did not load the iPhone XS preorder page properly. I tried opening it in chrome and it worked just fine. Same thing with the Razer Blade website, button presses responded more often. Safari loaded something that chrome didn’t only once, which was the Samsung Galaxy website. Also safari doesn’t sync with my PC, which Chrome does, so that’s a plus. It also has a smarter layout and the new update makes it look better than ever..Mixus-LaxusVersion: 69.0.3497.91

First app review !I don’t do many reviews for apps in this store but ... Google chrome is amazing especially for storing data on your phone and computer, makes it so much easier, this version is great, I had this issue yesterday, I literally thought of suggesting to allow to use my chrome passwords , the only thing at the time was downloading all your passwords in PDF form, now Apple and google has made it so you can select auto fill passwords , chrome now is one of them! So I have my Apple and chrome all in one place. Maybe you saw me have the issue lol. Thanks for one of the best browsers and now more simple to use our stored private data..Sjayy316Version: 85.0.4183.109

I have an issue while uploadingI enjoy this browser. However I want to address that since the last update and this new firmware I have an issue with uploading documents online on this browser. I’m using an IPad Pro 10.5. On the last firmware anytime I selected the document and hit upload it will just go white with the google chrome logo in the center of the screen. With this new firmware, once I hit upload and it will display my open tabs, and I’m able to exit the tab selection by tapping on done. I have closed the app and have attempted over and over. I hate using Safari, but I need to upload my resume. Please fix!.WrineVersion: 69.0.3497.91

Terrible updateThe interface is super clunky, and way more annoying than the streamlined tab layout from before where there was a small, unobtrusive button that opened the menu for the rest of the features like settings, bookmarks, history, etc., the fact that the bar is on the bottom of the screen now is just disorienting. I initially chose chrome because I liked the simple streamlined layout and safari had the clunky ui, but now chrome looks worse than safari, aesthetically speaking. Maybe give users the option to revert to the former? I like chrome and don’t want to stop using the app, but this update is definitely not worth the hassle. Edit: the app crashes way more frequently with this update as well.Dnrkaoabale cuVersion: 78.0.3904.84

What’s going on? If it ain’t broke- leave alone!Sorry, but the latest update leaves something to be desired. Been trying to get used to it in last few days and there’s just something off about it. It’s lots more difficult to go back to a previous page, in fact, sometimes the back arrows are totally missing as well as other selections that used to be self evident. And I don’t like that black background! Yuk! Depressing!! Did you test this on anyone before you rolled it out? And the auto save of passwords feature seems to have decided to not work! I really liked that, but now it doesn’t even ask if I want Chrome to save or update for me, or it does so intermittently. Think you have some ‘splaining to do or fix it please! Thanks..Tenderheart45Version: 69.0.3497.105

When I works it’s great.The issue I’ve run into while using Google Chrome is that it can and will crash on you at the most in opportune time and not allow you to recover any of the closed tabs it so hopefully closed for you. This is all fine and dandy if you can easily find your stuff again however if you’re in the middle of doing something and in great need of using Google Chrome and not maneuvering between all of your tabs you lose whatever you were working on. So as I said the app is great when it works but keep in mind if it is the most in opportune time for you to lose your tabs it will crash on you and not give you the option to restore closed tabs..Sir muttVersion: 91.0.4472.80

Can you add extensions to mobile pleaseI dont know what to say here but please.YeteeteeteVersion: 101.0.4951.58

It works so goodI ❤️ this app.Avery 🦄Version: 87.0.4280.77

EpicI think it is awesome and very helpful.Fras1410Version: 87.0.4280.163

GoodEasy for 🟧⬛️.What👍Version: 93.0.4577.39

😹😹👐Amazing app loving it people are just lost.WARNING LOSERSVersion: 92.0.4515.90

Thank you googleI used chrome for years now and for Christmas I had got a chromebook so thank you google for helping me for a long time..GhhjxfchhhhffVersion: 87.0.4280.77

BoredomIm rating this because im bored.TheGameRater00Version: 87.0.4280.77

WellSong finder not working.OgugutgiVersion: 99.0.4844.59

I love this person appI hate it.CookiehjkVersion: 97.0.4692.84

It’s chromePeople giving 1 star are rats lol. it’s chrome. How can it be bad lol.Liam LunderVersion: 97.0.4692.72

HmIt’s a great app to be honest it is pretty old, but it works really well! Thank heaven there isn’t ads!.ArislleVersion: 92.0.4515.90

HiThis year(2021)It’s been very good and it’s fast to.Qwerty0000190Version: 92.0.4515.90

Love itThe best app ever.Gfhfgff crdtdVersion: 87.0.4280.163

?Help me to go to por.No19293883833872Version: 87.0.4280.77

LaggyIt’s good on mobile but on a Mac its super laggy.JrpizzadudeVersion: 87.0.4280.77

ComplaintI wrote this in willing that a producer will respond and help me with my problem, my problem is simple and short say hi to Steve jobs for me please.ILOVEROBLOX_KATRINAVersion: 87.0.4280.60

Google chrome is the bestBecause it alows your kids and yourself to do what you need to do especially for me because I’m a teacher Chrome is one of the best apps to get.Word3xVersion: 85.0.4183.109

😉 amazing!!!Hello,my name is Alexia I’m 9 years old. This app is so awesome 😎 Believe me it’s super cool and fun and HELPFUL. Be sure to get it!.Alah VastVersion: 85.0.4183.92

Y’aMan.RPM6967776666Version: 87.0.4280.77

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 105.0.5195.129

Google Chrome Negative Reviews

Glaring deficiencies with a decent interfaceThe lack of extension support in this browser is too glaring to overlook. Every other browser supports extensions allowing ad blockers, password managers and dark mode apps to be supported along with the myriad other things extensions do. I used to love chrome and be able to overlook this for a quality browser but the competition is simply better now. The browser is not worth using over the safari browser and if you’re going to install a new one use a better alternative like Firefox. Some of the options in the menus most frequently used are hard to get to like the text search (which is almost hidden since it’s hard to figure out you need to scroll the menu it’s on.) Support for multiple google accounts is not handled very well either. Ie clicking a calendar event link in a work Gmail opens my personal gmail calendar instead of the same account the email was sent to. Changing accounts at the top opens a blank calendar window without the event and opening it again still opens the personal email. Personally not having a dark mode enforcement option that can easily be toggled and is robust is a complete deal breaker when I can easily get that feature in safari. (Digging through experimental settings for a half baked feature toggle that isn’t smart enough to handle not inverting things does qualify).Nick#19Version: 104.0.5112.99

Switched because of ads, not happyI used chrome years ago and stopped because the only 3x in my life I’ve ever been hacked was while using chrome, so i stopped and never got hacked again. Years later now i saw the clever ads about saving passwords and figured to give it another shot. I love the password save feature it works much better than Firefox, yet the browsing experience especially on mobile and iPad is horrible. Large menu items that take up space, I can’t get my bookmarks bar to show on screen. I have tried everything, all known fixes, nothing. I guess there is no bookmarks bar avail to be onscreen. My third party extensions like LastPass just don’t seem to work also, I’ve followed the install procedures, nothing, just a big empty search bar with very limited options and use-ability also just not aesthetically pleasing. Switching back to Firefox. Great marketing, and idea, but poor user experience. I like the idea of the full Google integration…that’s what makes apple products so popular, everything just works together, i was hoping google and all its great products; drive, search, ect would take the hint…Keep trying its just not fun and appealing to use..SgranlundVersion: 105.0.5195.100

Counterintuitive and unproductive!!I really wanted to like the Chrome app for iOS but it turned out to be counter productive. I use a lot of other Google apps over Apple (notable Gmail and Google Maps) and after a lot of prompting from those apps to use Chrome when pushing to Safari, I decided to give it a try. After a month of Chrome usage, the app options, gestures, buttons are counterintuitive and slow. For example, I understand some people like to close their browsing session after but I never do- sure, have a close all button but why is it displayed so prominently in the app start. I have pressed it accidentally so many times and closed out my plethora of tabs which is really annoying. There’s no way to recover them if you open a new tab. There’s no option for opening tabs in background, quick new tab from a current tab just to name a few others. Page loading is slowing and constantly reloads instead of saving page data. The iOS Chrome app needs a major refresh and update before I use it again. But right now it is counterintuitive, inefficient, and unproductive..The actual peopleVersion: 75.0.3770.103

Terrible privacy problems. Find a better browserIt lets me sync my bookmarks with my laptop (on which I also use Chrome). That’s a nice feature. But it’s so mind-blowingly awful with privacy that I’ve deleted it from all mobile devices. iOS Chrome is completely lacking in every basic privacy control one would expect of any browser built after 2014. This thing doesn’t just track and save everything you do; it presents a list of all recently-visited sites any time you open a new tab... and there’s no way to opt out of this or turn it off. You can’t even delete in bulk; you have to remove these recently-visited sites one by one unless you’re willing to clear your entire browser history. The new tab also automatically loads a selection of news stories, and there’s no way to turn off that feature. It’s like logging onto AOL circa 1996. Sure, you could use incognito mode, but it shouldn’t be an all or nothing choice. If I want to have my cookies and history saved without my search history being immediately presented to anyone who picks up my iPad, that should be an option. (And why, when visiting Google sites, does it assume I want to use the most recently added Google account used in my Gmail app? Wouldn't it make more sense to assume I'm using the default/primary one if it's going to autofill the login screen? And why make it so difficult to log out so that I can log in to the proper account?).Christofer WilliamsVersion: 87.0.4280.77

They removed the ability to log in iPad & sync across devicesIn classic Google fashion, they inexplicably made a horrible decision and removed the Settings menu option from the browser entirely, leaving no way to log in and sync passwords, bookmarks, etc across devices. This is one of the key features that has kept me using Chrome and it’s gone now. I would recommend using a different browser entirely because you might Chrome will keep working in the way it has been and then their insanely tone-deaf UX team will remove a key feature that you depend on, without even updating the documentation. If you check the support page for the iOS version, it still says the Settings menu option is there. It even highlights this feature in the app description above here in the App Store! This is extremely misleading. Now I have to embark on migrating all of my bookmarks and other information over to a different browser because Chrome is an unreliable waste of time..Banzai777Version: 96.0.4664.53

No Real Desktop Browser SupportThe fact that the screenshots for this app are in portrait should tell you all you really need to know about this app. With the initial release of iPadOS, Apple brought desktop browsing support to the iPad Pro. Google Chrome has been extremely slow in receiving updates to bring it up to par, and it's still miles away. Even when the Request Desktop Site option is enabled, it is hit or miss. Usually miss for me. And there's no inspect window support in this app, so if you're looking to use your iPad for quick webkit debugging, use Safari. Don't waste your time downloading this app. Transfer your passwords over to keychain and get comfortable with Safari as it has better password support and, like Google Chrome, will inform you whenever your passwords have been compromised. I'm in no way affiliated with Apple or the Safari development team, but I am a developer that has been perpetually let down by Google's iOS and iPadOS development team..Solomon ArnettVersion: 87.0.4280.163

Ever since the latest IOS update, google doesn’t load at ALL.I’m losing my mind over this, seriously. every website loads within a millisecond because i have t-mobiles unlimited 5g high speed data plan and i have bars almost all the time, but whenever i open chrome (google is the default browser) IT NEVER LOADS. every other website works perfectly fine. i tried reinstalling the app. i tried deleting all the cache. i tried resetting my network settings on my phone. i tried getting tmobile themselves to reset my network and literally even change cell towers and nothing. i EVEN REPLACED MY PHONE. and google doesn’t load. i cannot understand this whatsoever and nothing helps. what’s stupid is the website sometimes loads 1/10 times but if i try going back to google it doesn’t again. like google is the fundamental website EVERYONE uses to navigate the internet. and i cannot use it. so i’m uninstalling this app and never using it again..Prince12347Version: 91.0.4472.80

No Variety. Forces mainstream results.There’s nothing wrong with it’s UI or anything, it’s actually simple to use. But if you’re trying to do actual research or look for something you better hope it’s mainstream or trendy otherwise you’re gonna be looking a LONG time. It’s like its search results are based off words you put in the search bar, and whatever happens to be popular in society. I tied looking for a scene from something I liked and no matter how much I changed my wording in the search bar all of my results were either the same songs they’d give over and over or tik tok trends, even though my search bar mentions NOTHING about music, songs, or tik tok(?). And the cherry on top? I found what I was looking for on Yahoo in a couple searches. All I got from this whole experience is it needs a sort of “These results aren’t helpful” option rather than “feedback” nobody at google ever is gonna read..Richard7274Version: 104.0.5112.88

New window drag optionThis happens so many times it’s a nuisance. When using the app on my iPad, sometimes I will drag the tabs around to organize them and it will create a new window by accident when I didn’t meant them to. Then I have to copy and paste the link back into my current window and exit the new window away. However when I do this I believe I closed the new window, so when I go back on the chrome app guess what... all my 100 tabs are replaced by this one singular new window. Now I have to waste my time going back to my history trying to gain back all the lost tabs I had. If this keeps happening I might have to use a different browser. I only use this app because i already have the chrome browser downloaded on all my devices and I like the feature of seeing my bookmarks all shared between my devices. I’m praying that they create a disable option for this..TheresanguyennVersion: 99.0.4844.59

Old look is deadGoogle officially killed the old look of Chrome. You used to be able to revert to the older and more functional layout by adjusting hidden flags. This was removed in the latest update and I really hate it. The new look makes everything too big. Finding tabs is actually harder and the new tab manager makes tabs not “feel” like web pages. Every time I open a new tab I almost hit the “close all” button which would be catastrophic. This looks closer to Safari than ever. If I wanted Safari, I’d just use it since it’s already in my phone. Google should be setting themselves apart and pushing the standards and not following other tech companies. I also just don’t understand why the new “in” look is flat graphics, oversized buttons or icons, and huge amounts of wasted whitespace. I have a large phone. I don’t need help with giant menus and buttons that look like they were designed for a senior citizen who forgot their glasses. And what does Google have against labels on the bottom menu bar and in the tab switcher? Sometimes I like to read what I’m about to select before I touch it. The one good thing is the compact menu. It’s concise and reachable. Bring back the customizability that used to exist in software and let me choose how I make my own device look. I don’t need to be forced into the user experience that you think I want..BitterpoetVersion: 71.0.3578.89

Pop-upsDespite the fact that I have checked my settings numerous times and have “block pop-ups” enabled, I continue to be bombarded by quite obviously malicious pop-ups. The only options I have are to press “ok” and quickly close the tab that is now open to a malicious site, or completely delete the app every time that happens (about every 45 seconds on certain sites.) I used to love using this app for all of my internet browsing, but it has been rendered unusable. Constantly getting pop-ups on wikipedia pages and articles from reputable sources (which I have no problems with on my computer) is absolutely unacceptable. I love google products and the company, and if this problem is fixed then I will most certainly continue using this app as my main browser, but for now I simply cannot because I have to protect my device and my security. Truly disappointing..Bee-Bee CyndaquilVersion: 64.0.3282.112

New "Start Surface" is terribleFor some reason, Chrome decided to replicate the universally hated and immediately revoked Firefox experiment where instead of simply returning to your last tab when you open the app, it opens a useless new tab page with a "Return to last tab" button. This isn't useful and starts my Chrome experience with annoyance and frustration as I have to click around to get back to where I was, instead of just being there already. Firefox had to revert this immediately because it's awful and annoying; I don't know why Chrome is now imitating it. It's also (deliberately?) well hidden in chrome://flags - not findable by searching "new" or "tab" or "return", but only if you already know the keyword "Start Surface". At least you can disable it if you do manage to find it, but it shouldn't be the default AND it should be manageable in the top-level settings..YopumpkinheadVersion: 98.0.4758.85

Problem saving bookmarksRight now, it is really annoying to save bookmarks. My Bookmark Bar has 14 main folders and 186 subfolders (yes, I just counted), plus hundreds of actual bookmarked sites. The bookmarked sites don't show up while I try to save a new bookmark... but the 186 subfolders do. So if I need to save a new bookmark, this app forces me to scroll past ALL of my folders and subfolders (which this app alphabetizes - meaning they are NOT arranged in the order I have them on desktop) to FIND the folder I want to Save Bookmark in. This is ridiculous. I would LOVE to be able to FIRST select one of the 14 main folders in my Bookmarks Bar, and THEN scroll to the correct subfolder and simply save the new bookmark. Funny enough, this is the EXACT system you have in place for FINDING a bookmark that I've already saved. Sooo... you have a great system in place for FINDING a bookmark, but SAVING A NEW ONE is a nightmare. If you could find it in your hearts to update this, I'd be hugely grateful!!.De Vanna 7654Version: 64.0.3282.112

Change to look of chromeI first have to say that I love chrome. It was always my browser of choice. I just updated it and now it’s not as good. I’m sure bugs were fixed and things were improved but what I really don’t like about the new chrome is the new set look. The think I loved about the only look was the sharpness of everything. It looked really good and totally different from any browser. Then you roll out this new look, and let me say that it is terrible the sharpness is gone and everything feels like it’s made for the elderly and children. It is terrible looking. Everything is sized up to be bigger and everything looks like it’s child guarded. It just doesn’t look right. I’ve searched for a way to change it back but that doesn't seem to be an option. I would delete this review if an option was made to allow you to change it back..Camlav16Version: 69.0.3497.71

Stopped using due to full screen spam adsI've always enjoyed using Chrome as my default browser on iPhone, until about two months ago i began experiencing spam ads that would pop up and take over the entire app functioning. Even when I would close the window and the app and reopen it, the ad would pop up again. There was no option except to click on the ad, which one time i did, and it led me to further spam pages that asked me for my personal info. I have even deleted the app from my phone and then downloaded it again, but inevitably the same thing would happen again. Because of this, unfortunately I have had to stop using Chrome. This problem has not occurred with Safari, so for now I'm sticking with that. I'm writing this in the hopes that it can be addressed, so I can safely return to using Chrome again. Thank you!.XocoatlturtleVersion: 65.0.3325.152

Please remove tab groupsThe tab groups are horrible. As someone that rarely uses more than a few tabs I get absolutely no benefit from having tab groups. However, it makes using the browser much more annoying. Because all the tabs are at the very top of the screen, I can’t reach hem without moving my hand. If they were at least centered on the screen, it would be slightly more bearable. But the whole functionality just adds unnecessary and useless complexion. Overall, it makes the app much more frustrating to use. It would be nice if there was a setting to turn tab groups off. It should be fairly simple to implement since the browser has had no tab groups until fairly recently. But that would require actually giving users some form of customization and allowing them to use the product in a way that works for them..Romans12357Version: 93.0.4577.78

Unnecessary ChangesI really liked the interface of Chrome. It was fairly similar to adjust to from the PC because they are so similar. Now I have to adapt to this new interface that looks similar to Safari. I dislike Safari's interface with the tabs and other settings in a low bar because I felt that it was inconvenient. Now that Chrome has switched to this new interface, I find it very difficult to adjust my mind on this system especially since this is the browser that I only use. I do like that I can access many of the settings (e.g. History) without having to open up a new tab. Other than this, there weren't any issues the previous interface. It would be lovely if the developers reach back for a conversation with this. If not, then either give us the option to use the previous interface or undo the update..StonestonebrickVersion: 69.0.3497.91

Not recommended even safari is betterYou can read all the other reviews and see how many problems there are with this app but the one that frustrates me most is of how incompatible it is. First of all I’ve been searching everywhere for a browser that supports extensions on iOS/iPad/phone and every time I try to download an extension on that browser it says “download on chrome” but I already downloaded chrome but after I actually go to your chrome app it doesn’t work this is such a hassle. One star because I’ve been searching so much for a solution and all this app has been doing is dragging me to download your chrome app which doesn’t even work I would rather prefer safari over this piece of garbage because it is faster and much more reliable. Never thought a chrome product would be this crappy, really makes the company look bad..Anonymous1842Version: 103.0.5060.63

Back to Safari for nowRecently switched to the Chrome app with an iPhone 12 Pro upgrade. I use Chrome on my PC so was excited at the thought of being able to seamlessly switch from phone to PC when needed and especially now that Chrome can be set to default browser with iOS 14. Way too many bugs in the iOS version though. Like many others have mentioned, page competition consistently messes up and jumps off the screen to the left, pages wiggle left and right when scrolling not allowing for a quick enough scroll, and I’ve experienced not being able to scroll many pages in general, with the page constantly jumping back to the top as I try to scroll down. Simply way too bugs to continue using when I’ve never had any of these issues with Safari. I’ll be sticking with Safari until these bugs are fixed..NyjenvtVersion: 87.0.4280.77

TABS AUTOMATICALLY OPENINGI keep deleting Chrome app off my iPhone XS Max and re-downloading it in hopes of fixing this huge annoying problem. The problem: Every time I open a new tab it automatically sends me to another tab (usually the top left tab) I already had open. It’s clearly a bug because I’ve deleted all my caches and cookies multiple times and no luck. I usually have 6-10 tabs open. For years this never happened. Now for months this has been happening. And yes it’s on the latest update as well as my iOS. It’s like when you open your car door but then your truck opens up on its own. It’s like taking a bite out of pizza but then you realize you just ate a boring piece of dried broccoli. It’s like working at Google for $150,000 a year as a programmer on the iOS Chrome app but then realize you broke what was never broken to begin with on your updates. 😐.WhoIsAdrianVersion: 87.0.4280.77

Increasingly poor & invasive updatesBreaking my silence in the 7yrs I’ve shopped in the App Store w/o one review to express my frustration w/ the most recent update to the Google Chrome app that I’m using on my new generation iPad. One, it auto-updated; so that p*ssed me off, on sight. Then, when I saw how utterly hideous the pages were, that added a whole other level of outrage. I’ve been too busy this week to research ways to reverse the update (like I successfully did with my phone) and got a feel for the performance, which - not to my surprise - is also lackluster. Additionally, the bottom toolbar that holds the autocorrect/-fill covers the content near the bottom of the page, which was not the case in previous versions. So not only am I being force-fed your incompetence, I will also be forced to look at your ugly mug during that realization..? No bueno. The Google’s privacy violations were more than enough, actively researching alternatives..Holly519Version: 72.0.3626.101

2 stars.. annoying problem.I am a mobile chrome user myself, and have alwayd delt with the same problem, I have an iphone 8 which by itself is a kind of small phone so when it comes to the size of the screen its gonna be tough. But safari and other search engines have a zoom setting in the app or in the working tab, I know there is a text zoom setting on chrome but that only makes the text smaller that doesnt resolve the issue, lets say for example I wanted to read an article. The page on chrome was too small to read parts of the article and i couldnt zoom out it would just stay still and make the page go backwards if that makes sense. Developers of chrome please make a zoom page button where you can make the page more spacious, Thank you!!.CyberhugsVersion: 87.0.4280.77

Updates NOT Thoroughly Tested!I have a love/hate relationship with Chrome. It’s pretty darn good, WHEN it functions properly. However, numerous times over the last few years, they’ve released versions which did not work, sometimes in bizarre and inconsistent ways. I realize they have a lot of devices/models to test upon, but that’s part of software development. If you’re not going to fully test your software for a device, then take it off the compatibility list in the App Store. This last update, two days ago, was fine until today. It should have gotten an emergency update. No, I’m not going to uninstall and reinstall it. That’s not my job. If you want me to use your app, then make it where it never gets this messed up. (I’m just speculating about what a so-called support person might suggest.) I love the convenience of having my settings and some other things shared across devices. That said, I have issues with whatever else they may be doing with my various information. It’s quite clear that they are not fully abiding by their stated data collection standards. Data is being collected on my browser usage even in “private” mode. Who knows where that’s going or to whom?.HappyPhysicistVersion: 97.0.4692.72

From great to terribleI’ve been using just chrome for years, until recently been going great. However now that I can literally not search for anything on chrome without 100,000 ads popping up for my search, especially if it’s a product. And this is not just on chrome, it’s any app I use that has ads. For example. I recently purchased a different VPN since my ISP(looking at you Spectrum) is terrible. I’ve already purchased the product through no effort on chromes part. Now I cannot pull anything up without seeing an ad for it. And I do mean I cannot get away from it on any apps, even after marking the ad as irrelevant. Pop up blockers are apparently being disabled, started seeing more and more get through so I guess it’s time to switch back to Firefox only. And please note, when force fed ads over and over for products means I will never buy said product at all or ever again..JjjjjjjjkjkkkkVersion: 75.0.3770.103

I hate using chrome on iOS can’t restore tabs after it crashesThis app is awful. It errors often (“oh snap!”), and crashes pretty consistently - losing every open tab. I have syncing on, but it rarely actually syncs. Unlike Firefox, you can’t manually sync. (That I can find). I’m so tired of chrome, and google’s stuff is proprietary enough that you can’t choose other default browsers. I just lost another 40-some tabs today. Chrome let me restore them after the first crash, then proceeded to crash again. I reopened chrome, saw it “sync”, it crashed again, and when I tried to recover recent tabs, there was nothing - because it synced right after it crashed! Too frustrating to depend on. I looked on my pc’s browser and it showed no synced tabs from my iPad. This has been going on for over 2 years with no improvement. Bookmark all open tabs regularly or you’ll be screwed. :(.GinamarinaVersion: 83.0.4103.88

Typing lags and bookmark icons have disappeared.UPDATE: Still issues. Now the bookmarks don't show unless I go hunting for them in a menu. So, now they are still gone from the old bookmark grid page style AND NOW I have to actually LOOK for them. Why? Browser is slow, typing lags horribly, bookmarks icons disappear when scrolling down the screen. Chrome for iPad keeps forgetting my passwords. Please let us have the old bookmark method back, where we would have larger square icons that did not disappear when I scroll down the screen AND they sorted themselves horizontally across the screen, from left to right. I remove the titles on all of my bookmarks to be able to fit more on my desktop Chrome browser. The list-view of small icons is really poor design. I used to rave about how wonderful this browser was, but back in March, it seems to have taken a turn for the worse..Kirk MarkarianVersion: 63.0.3239.73

Fails to restore tabs after crashI use the app very intensely, sometimes I have over 20 tabs open at the same time. The result of this is that Chrome crashes quite often. I understand that it’s the result of using up too many resources, and I don’t have a problem with this specifically. But whenever Chrome offers to restore tabs after crash, the button is often not responsive or disappears before I can tap it. So I almost never can restore my previously opened tabs. If I go through the … menu, there’s nothing under the recent tabs at all, and it directs me to the History to do it manually. It’s a pain. Please consider having the restore tabs function improved, like having a permanent menu option or a shortcut like the desktop version has..Whoopsie_daisy!Version: 100.0.4896.85

This was greatI love chrome. I gave it 2 stars, but let’s be honest, it’s still the best browser out there. BUT, this new update took a 5 star rating and turned it into a 2 Star. I abhor tr new layout. I stopped using safari precisely because I HATED the forward and back (and all the function buttons for that matter) buttons along the bottom of the screen. It makes zero sense to have address and navigation buttons in different places. Chrome had it beautifully placed. And what do they do? take 10 steps back to do exactly what their competitors failed to move on from 8 years ago. Their multiple tabs are not nearly as easily reached and navigated. Not tough to use at all, but another definite step back in terms of intuitive design. I’m not here telling you not to download it, but for the LOVE OF GOD put stuff back where it belongs!!!!!.Chris while drivingVersion: 69.0.3497.105

App deleted but says to updateBoth of my google apps, chrome & gmail were deleted due to recurring security issues and inability to control open source codes being side loaded on an iPhone with there new UI kit/pancake side loading site. App Itunes says that I need to update them, search can’t find them & worse ! Some can’t even be removed-such as Apple Books where xml docs were seen holding python & a network manifest script that appears to clone my phone even without iCloud or back up activated. If I don’t want my health data stored then it shouldn’t be!! And Google should NEVER allow 2 emails to loop one another for 2fa along with an inability to delete or lock an acct like apple iTunes because it is easily to reset the phone if u have the phone and just the pin to log into the screen… Check those updates and verify they are legit!.TechnologysecurityStrugglesVersion: 98.0.4758.97

App not working on iPhoneJust bought a iPhone 12 Pro Max. Brand new from Apple. Downloaded chrome. Not responsive and as soon as I try to open the app it freezes as soon as I open the app. So the only thing I see is chrome logo with accept and select. I close the app and open it again and still same thing. Uninstalled the app and now the App Store says open in stead of “get”. Factory reset the phone and repeated the whole process and the same thing happened. Resting my phone is no problem as I use the iPhone for strictly work and I don’t have no apps but work related apps only. But those apps only work with chrome. So yeah totally not Apples fault as I have fully done everything on their part since I contacted them first about this problem thinking no way google would let people down like this. Well hope google fixes this..KingEvil89Version: 97.0.4692.72

Wish it workedI have attempted to use this browser off and on for the last year. I really want to like and use this browser. Accessing my bookmarks is a multi step process. I can’t tell it to open all of the bookmarks I have saved into file folders and instead have to open repeat the multi step process for each bookmark I need to open at the start of my day. I use google meets often. I don’t want to download the meeting app. I want to be able to use it in the browser window just like I can in safari. This way if I need to share my screen I don’t have to leave the app to get to the tab I need from my browser. I have found all of the google apps that I have attempted to use with IOS to be poorly designed for the end user. I am very disappointed in the product that has been put out for public use..Peaches36860Version: 87.0.4280.163

Password saving feature broken for goodI loved chrome as long as it lasted . But there is really no support system if something does not work . The password saving feature broke on my Mac, while it still works on other computers where I had my profile installed . But that does not help me a bit. I looked into every resource , downloaded the passwords, reinstalled them, even looked I to some quite tech websites and did everything suggested , wasted plenty of time on that . Final verdict - a browsing Maschine that collects all my personal information and passwords already makes me uncomfortable ( even I could not resist the convenience for the longest time ) but passwords that first start changing randomly and then the whole password saving function runs amok without that chrome has a solution for that made me pull the plug ..EnzfauVersion: 81.0.4044.124

Love it. Hate the update. Any way to downgrade?Just use actual Chrome on a computer, it works way better then this app which has disappointed me more then I expected. I love using this app, but the update has completely threw me off. I often use google and when I'm scrolling down, my fingers are always on the bottom of the screen and swiping things all the time. I read a lot and the new google update isn't helping. I prefer the old version where everything is on top of the screen where I can easily swipe up to hide and not accidentally click a button to go back or forth when I don't need to. I just want to know if there's anyway to downgrade the app. I also had over 100 tabs open. I lost it all in an instant and have NO way of getting them back. I haven't the slightest clue what majority of the tabs were called and it's extremely difficult to try to find EVERYTHING all over again which I don't have time for. I need a section in which the tabs I have recently deleted, ON ACCIDENT CAUSE IM NOT STUPID ENOUGH TO ACTUALLY WILLINGLY DO THAT, can be replaced in an instant. Without going into my history, because let's be honest. History is a mix of what happened on one tab. NOT ON ALL TABS THAT WE HAD. It's really starting to annoy me by how google chrome is starting to fail..Lucy Blossom🌸Version: 72.0.3626.101

Latest Update Ruined the AppThis has always been my favorite browser but the last few updates have no improved the app. The latest update has caused the keyboard to be so laggy that it is unusable. Also, my search suggestions stopped showing up from Google. Another recent update changed the layout to match Safari. I used to love to swipe through all of my open tabs & close the ones I needed to close quickly & easily. Now, the app goes to the “tiled” screen, where you see several tiny versions of each page. I have to click on each one to even tell what many of them are, & most of the time that page has to reload & many times fails doing that! It takes about 5x as long to go through & close tabs. Super annoying. Bring back the old way! (But first, fix the laggy keyboard because I can’t even use Chrome at this point. 🙄).LxhfordVersion: 73.0.3683.68

Cant download files anymoreChrome is my fav browser hands down but i can no longer download files from the browser. When i click download on something(image,music,video) instead of it saying download at the bottom it just opens the file in another tab. I then try to longpress on the file (image, music, video) nothing happens no pop up options at all. When i switch to safari and try to so the same thing i have zero issues downloading the file. I didn’t use to have this issue i was able to download whatever without any issues, and chrome was perfect no complaints, but this right here needs to be fixed. I don't want to have to keep switching between browsers every time i have to download something 😔.JAB.DVersion: 87.0.4280.77

C’mon guys...Update: The link issues may have resolved from my former review, but now this update is freezing and whenever I try to do the hold down option to open in a new tab or any of the related features to that it won’t even pop that menu up half of the time. I’ve had to restart the app dozens of times a day, sometimes several times in a row just to load some websites and attempt to gain the aforementioned menu back. Idk what the deal is, you guys used to be so much better. Also, equally important: STOP. SELLING. MY. INFORMATION. Thx. Chrome used to work beautifully on my iPhone, but now half of the links I open don’t work or they open formatted all wrong. It all happened after the latest iOS update... so I have a hunch this is an Apple issue and not a Google issue... but please fix it either way..TimeToFixAgainVersion: 90.0.4430.216

Extremely slowSlow to load, slow to think, slow slow slow. Clear all cookies and data, still slow. They don’t care, they’re Google..KatLoopVersion: 62.0.3202.70

Version 76.0.3809 is unusable on iPhoneXR iOS 12.4I use GMail and have it linked to Chrome as the default browser for opening links. I used it because it met my needs and was great on my Windows desktop and iPhone/iPad. Since the latest update, I’m using Microsoft Edge because it is stable, and actually work - even though I despise it. Since the new Chrome update (both before and after the iOS update), following a link in email freezes the bowser completely after one action, be it one tap in Chrome’s resulting page, a scroll or link, or changing the orientation of the page. It is utterly useless. It has to be dismissed since the link back to GMail will not work. Restarting Chrome independently after a to resume from an improper shutdown - which I’ve done, repeatedly. This too is of no use as nothing works. One tap or motions on screen and it’s gone again - can’t do a second tap, scroll, change orientation, or anything else but a forced dismiss of the app. This is independent of the site linked to, the nature of the link, or the action taken..MacpuffinsVersion: 76.0.3809.81

Fake search resultsI can’t trust google anymore, too bad.HaLi089Version: 87.0.4280.77

Captchas, always captchasI use a VPN so I have to do a stupid captcha test EVERY TIME I search for something. Flowers : captcha Recipes: captcha News : captcha It gets incredibly frustrating. Will uninstall..John_SmiffVersion: 85.0.4183.72

Recent update is unstableEvery time I close the app all the tabs shut. I used to be able to toggle between apps and reopen- now every time I return to chrome every single tab has been closed. This is brutal, please fix!.NickifreeVersion: 85.0.4183.109

The 10th day of 2020 is where the story beginsThe very best mobile browser just kept getting better - until recently - even earlier on in the 10th day of the New Year of 2020 - and here I am - well but look at the time - it’s now the 11th day of 2020, either way - I am still forced to uninstall the Chrome Browser - which I will replace with the friendly Firefox experience. “Was there an update that ruined my ‘once upon a time’ favourite browser?” Oh well, I guess I can just as easily become a Firefox fan eh. If you find yourself in the same predicament as me my dear reader, you might want to follow my lead. Okay then, 3 cheers for Mozilla! Hip-hip-hooray! Hip-hip-hooray! Hip-hip-hooray!.Dave of DiamondsVersion: 79.0.3945.73

Abandoned by GoogleWith Google whining about Apples privacy policy, Google refuses to update Chrome so this app is out of date. I moved back to Safari as Google has abandoned this app..Darth iPhoneVersion: 87.0.4280.77

Used to be greatIn the past it was working perfectly. Now I have issues of; App freezing App crashing Page freezing (can’t scroll but click on links, and can’t scroll in the newly opened link. Also can’t open new tab).ZgrwtheelvenVersion: 83.0.4103.88

It eats ram for breakfastVery unreliable.MG0645Version: 80.0.3987.95

TrashI hate this app!.Glitched youtuberVersion: 83.0.4103.88

Oppression a la liberté d’expressionOppression a la liberté d’expression.FantoulikssVersion: 90.0.4430.216

PainDeleting your privacy setting like cookies also deletes them from cloud too. When you login via Web browser your saved cookies are also deleted. There should be an option to delete on my from hour device..YVR_888Version: 87.0.4280.77

Not worth keeping tabs openI kept few tabs opened few days back and now just before writing this review Chrome closed by itself and removed every opened tabs and now I’m with no opened tabs. All gone!! What kind of behaviour is this ? -_-.Kurven PatelVersion: 87.0.4280.77

Font size too bigThe app is suddenly making all fonts huge on all the websites I visit on IOS. This seems to be happening after the latest update. The app was functioning fine for years until now. Please fix google :).Please-delete-documentVersion: 83.0.4103.88

Won’t play nice with other appsI had stopped using Crome on my Mac years ago as it wouldn’t stop pop over spam on web browsing. Now I’ve concluded that Chrome for the iPad is just as bad. It has to do with email, or more to point what email app I want to use. If you’re on a web site and click on an email address link, Chrome will force you to use gmail to send an email. It won’t give you the option use any other or even simply copy the email address so you can paste it into your preferred app. Perhaps this is just another one of those reasons why an iPad will never be a laptop replacement and the blame should go to Apple, but funny how other web browsers seem to off this functionality. Sick and tired of bowing down to Google to allow me get work done. Bye bye and good riddance.MJM in CanadaVersion: 83.0.4103.88

What happened to Google?!Chrome was fast and reliable, until recently. It sometimes takes forever to load a Google search page! And clearing browsing history can also stick forever. I will switch to Firefox and stay away from this greedy enterprise..Catiger3333Version: 84.0.4147.71

I can’t access the app!The app (for me) is apparently glitched and the name of the app isn’t Google Chrome, It’s called, and I quote “stable”. Is it possible to fix the app? Another thing that is happening is that it will apparently add itself back in my iPad. As in, when I try to delete the app through the settings app, it won’t go away after I press the delete button! So please try to fix it ASAP..MocxhaVersion: 76.0.3809.81

CensorshipHave begun censoring the Internet through search results and YouTube. What happened to their motto of “don’t be evil “ I have switched my search engine to duck duck go and have disabled all personal information in my google accounts. I suggest you do the same. I don’t need Google babysitting me on the Internet and censoring content..Jumanji69Version: 97.0.4692.72

New update broke the chrome keyboardKeyboard flickers, only allows you to type one number or symbol at a time before reverting back to letters. It's junk..,.AustinOginskiVersion: 94.0.4606.52

Discover section sucks nowChange the Discover section back to the way it was. Now it’s extremely obnoxious..Jim FuryVersion: 92.0.4515.90

TerribleExtremely slow, constantly crashes, resets my tabs every time I open the app, and half the time when I hit enter to search something it doesn’t do anything and I have to retype what I was going to search.ScdwjdciajsgVersion: 87.0.4280.77

Switching tabs nightmareIt used to be easy to switch multiple tabs, but the new changes make it a nightmare... clicking on the little square with a number of tabs opened only shows options to “open a new tab” or “close tab”, doesn’t allow me to switch windows... a total blunder really... it’s only after toying with it after like 10 tries does it work....AshnardVersion: 76.0.3809.123

Internal threat browserWhat a joke. this app only mines my data for resale.Lo0fVersion: 104.0.5112.88

ClickbaitThe Home Page always has a bunch of click bait news garbage and you cannot change the default Home Page. That’s a dealbreaker for me..Junior$$7Version: 103.0.5060.63

Surf the net with your favourite data harvester!If you want everything you look at collected and sold, this is the browser for you! You know they're an advertisement company first before a search engine company, right?.AjdhehrjchdhdhdVersion: 103.0.5060.63

Cyber Attacks by Toronto Nova Scotia PoliceEasy to hack take over.Police are hacking every aspect of google..Evangeline DowneyVersion: 102.0.5005.87

Non responsive linksSome times the links don’t open when it is clicked. You have to click numerous times before it it works. There are a lot of forums with users that are having this issue for a long time with no fix. This problem make Chrome unusable in iOS. I had to switch to a different browser because of this..NotToDay3Version: 101.0.4951.58

SpywareGoogle tracks you all around the Internet. Privacy is a basic human right..PascalTGKVersion: 94.0.4606.52

Usability Issues in 101.0.4951.44I recently updated the app and found the close all tabs option now buried one level deeper but most aggravatingly, the close button (x) moved slightly and became small enough that I cannot reliably close a window without multiple attempts while actively watching where my finger will make contact. Where was the usability testing on that?.AngrywithnonicknameVersion: 101.0.4951.58

No in page searchWhy there is no inpage search available?.MangatparamveerVersion: 97.0.4692.84

Can’t close individual tabsYou can’t close individual tabs. The X is there but does nothing. Even on my iPhone 12 Pro Max. Only close all. Sad.SqfighterVersion: 96.0.4664.36

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