Google Chrome Customer Service

Google Chrome Positive Reviews

Bug or irritating changeI’m not sure if it’s a bug or some new annoying thing, but recently this has been happening. Whenever I go out of the app, I close out my tabs. So when I come back to the app, those tabs should be gone. But for some reason, they’re back, even though I had already closed them off. So that’s one irritating thing, but then also sometimes I purposely leave a tab open when I close the app because I plan on coming back, and in the past it has always kept the tab there, but now sometimes I will come and it will have closed off the tab. I thought this just might be a glitch so I tried deleting the app and re downloading it but that did not work..Hippy hoodoVersion: 87.0.4280.77

Love Chrome but the new update is making things a hassleChrome is great for everything and works across all my devices so it’s nice but the app recently changed one of their buttons and is making it a hassle to use. The center button at the bottom of the screen used to pull up the search bar a the keyboard which made it easy instead of having to reach to the top of the screen to tap the omnibar to start searching. It is now a new tab button that is really frustrating as I instinctively tap that button when I pull up a new tab. So now I have to close the second new tab and then tap the omnibar at the top of my iPhone which has a pretty lengthy screen. A bit of a regression in terms of user friendliness so I’m writing this in hopes of them changing the button back or at least giving us the option to choose what the button does..D bozoVersion: 80.0.3987.95

Why with all of the unexpected crashesThe app has been crashing unexpectedly and randomly crashes for months on end for me and I don’t know weather or not the app can’t handle all the searches I do on the actual app itself or my iPad Pro can’t handle the searches from the Chrome app leading to a crash. And for further notice, it’s been behaving like this for me for 2 years now and my perspective is the Chrome app can only handle limited searches were the desktop version can handle nearly insane amounts of searches depending on the laptop or computer and experiencing sudden random crashes almost makes me think weather the Chrome app has a hidden bug or something like that or an hidden virus possibly. So developers do the best of your knowledge to fix and repair it now please because it gets on my nerves if something doesn’t work properly....TheRadSamVersion: 87.0.4280.77

Overall a great browser for mobile with some kinksI love chrome mostly because it saves my passwords and bookmarks in the same place. I use chrome on my PC, and its also nice to see my open tabs on my iPad or phone when I walk into another room and forget what the screen said. Writing this reveiew because I just found a pretty horrendous bug in this app involving the Gmail web client on the iPad 9.6 running iOS 11.4. Was trying to send an email within the “compose” popup within the Chrome Browser. I typed my whole email then selected to add an attachment. I didn’t see my file, so I selected to cancel the file upload. This brought me to a blank Chrome logo and the Chrome app was unresponsive. I was forced to reset the app causing me to lose my work. Hope they fix this quick because its a repro rate of 100%..MyrkskogVersion: 69.0.3497.105

Close All Option Needs to Be Fixed!!!!I use chrome as my preferred browser of choice. On the desktop, it’s great. However, the app for iPhone need some improvement. I am an individual that likes to keep MANY web browser tabs open, I mean upwards of 30+ tabs, either for reminders, quick reference, or follow up on reading something that I didn’t have time to. I absolutely HATE that the “close all” command is located on the lower left side of the screen. I have accidentally pressed that option on more than one occasion and it’s infuriating that there is not a simple “Are you sure you want to close all tabs” prompt. I wish that Google would consider this or at least allow users to restore ALL closed tabs and not just “recent” tabs. Google please consider this!!!!.SDJ8684Version: 90.0.4430.216

Constant CrashingChrome has been my main browser for yearsss. As of lately, it constantly crashes. Everytime I close out of it to check on a different app, when I open it back up I have to Restore my tabs. But there have been multiple times when I open it up and it doesn’t give me the option to restore. I have to scroll and scroll and scroll through my history to try and find the pages I had open. The first time it did it was when I had certain tabs up for a long time and it was impossible to find them again since the date I originally opened them were more than a week or two old. Wish they would fix it. An update late last year had this same kind of bug, but I thought it had been fixed. Pleaaase get this corrected!.DoubleeDeeVersion: 83.0.4103.88

New update is a tad buggyThe recent March update has a few issues with it? The main issue I face is when I try to hit the tab button and look at all of my open tabs. When I exit a tab to do that, all of my tabs disappear and I can only see the black/grey background, along with the New Tab, Tab Count, and Options buttons. When I hit them they don't do anything, and I have to restart the app to have my tabs come back. I can't tell if it's because I have a gazillion tabs open (which I wasn't facing this issue a few days ago, before I updated and had a bunch of tabs open) or if it's just a bug with the new update. Otherwise, it works great! I just hope this gets fixed :D.ChickennuggetqweenVersion: 65.0.3325.152

LOVE the Update!No more thumb stretch, HOORAY!!! I LOVE that you moved the back button and tabs down to the bottom! My thumb thanks you as well. I try to never use Safari so I can’t say if it looks like Safari as the Reviewer who didn’t care for the update mentioned. Frankly, I only care about the “useability” (this should be a word and not 2 words). I’m a busy mom with young kids so I need to be able to navigate quickly and switch between saved tabs often for teams schedules and recipes and shopping and poison control. You have made that infinitely easier with this update. BAM 6 screen views at once, swipe for 6 more....GAME CHANGER....dogs that ate entire packages of Oreos saved! Thank you..AngDeHooVersion: 70.0.3538.75

Use this over SafariOccasionally safari won’t show something properly or won’t respond to a button press. Chrome has been less buggy, even with the Apple website, which did not load the iPhone XS preorder page properly. I tried opening it in chrome and it worked just fine. Same thing with the Razer Blade website, button presses responded more often. Safari loaded something that chrome didn’t only once, which was the Samsung Galaxy website. Also safari doesn’t sync with my PC, which Chrome does, so that’s a plus. It also has a smarter layout and the new update makes it look better than ever..Mixus-LaxusVersion: 69.0.3497.91

First app review !I don’t do many reviews for apps in this store but ... Google chrome is amazing especially for storing data on your phone and computer, makes it so much easier, this version is great, I had this issue yesterday, I literally thought of suggesting to allow to use my chrome passwords , the only thing at the time was downloading all your passwords in PDF form, now Apple and google has made it so you can select auto fill passwords , chrome now is one of them! So I have my Apple and chrome all in one place. Maybe you saw me have the issue lol. Thanks for one of the best browsers and now more simple to use our stored private data..Sjayy316Version: 85.0.4183.109

I have an issue while uploadingI enjoy this browser. However I want to address that since the last update and this new firmware I have an issue with uploading documents online on this browser. I’m using an IPad Pro 10.5. On the last firmware anytime I selected the document and hit upload it will just go white with the google chrome logo in the center of the screen. With this new firmware, once I hit upload and it will display my open tabs, and I’m able to exit the tab selection by tapping on done. I have closed the app and have attempted over and over. I hate using Safari, but I need to upload my resume. Please fix!.WrineVersion: 69.0.3497.91

I love it but seriouslyHey. No issues with the software as a whole, except one thing. And it has been there as long as I can remember. The close all tabs option. It’s ALWAYS been too close to the create new something or other and it doesn’t ask if you’re sure. Important purchase you’re working on, gone. Website you were saving for later, gone. Tabs you keep around just in case, gone. It just goes ahead and wipes everything. And with the most recent update it’s RIGHT NEXT TO THE CREATE NEW TAB OPTION. Can we at least give it an extra alert that asks,”are you sure you want to delete all tabs?” As a computer programmer this isn’t that hard. Please, I’m begging you..InfernalNouvaVersion: 69.0.3497.105

Terrible updateThe interface is super clunky, and way more annoying than the streamlined tab layout from before where there was a small, unobtrusive button that opened the menu for the rest of the features like settings, bookmarks, history, etc., the fact that the bar is on the bottom of the screen now is just disorienting. I initially chose chrome because I liked the simple streamlined layout and safari had the clunky ui, but now chrome looks worse than safari, aesthetically speaking. Maybe give users the option to revert to the former? I like chrome and don’t want to stop using the app, but this update is definitely not worth the hassle. Edit: the app crashes way more frequently with this update as well.Dnrkaoabale cuVersion: 78.0.3904.84

What’s going on? If it ain’t broke- leave alone!Sorry, but the latest update leaves something to be desired. Been trying to get used to it in last few days and there’s just something off about it. It’s lots more difficult to go back to a previous page, in fact, sometimes the back arrows are totally missing as well as other selections that used to be self evident. And I don’t like that black background! Yuk! Depressing!! Did you test this on anyone before you rolled it out? And the auto save of passwords feature seems to have decided to not work! I really liked that, but now it doesn’t even ask if I want Chrome to save or update for me, or it does so intermittently. Think you have some ‘splaining to do or fix it please! Thanks..Tenderheart45Version: 69.0.3497.105

Issues with playing audio while screen is offSince the iOS 13 update I have had an issue with being able to play audio from any website in the background while my screen is turned off. Within about 1-2 min of the screen turning off the audio ceases to play until I unlock my phone and hit the play button on the site again. This makes it almost impossible to listen to any podcast without downloading the appropriate app, or as I learned last night, playing the audio in Safari. I much prefer the UI in Chrome and rather be able to use it exclusively, but as of now the only way for me to listen to most podcasts is by opening the site in Safari and playing it from there..LawshuajawVersion: 79.0.3945.73

I love ChromeChrome surpassed IE and now Edge a long time ago. Even on my iPad I prefer it to Safari, but one thing I wish Chrome and Safari would allow the user to do is set the default to always give us the Desktop version of the sites we visit. I hate having to go in for each site, every time I open a new tab, and telling it to give me the Desktop version. I only go to Desktop versions. I understand not everyone wants to pay for the extra data, but I suspect there are many people out there like me who don’t concern themselves with the extra data costs and need or want the full site. Please give us the option to make that a default setting..TroysterisVersion: 69.0.3497.105

Unusually High Battery ConsumptionHi Google team, I'm not sure why this is happening, but currently browsing through some pages and searches the app has consumed 40% of my battery's life in 20 minutes. Even opening after closing all other apps and opening chrome to view the opening page used up 2% (17% down to 15%) while on low battery mode. My phone has at most run 5-6 other apps today. By some deduction I found that chrome was responsible for the unusually high battery consumption. Please feel free to contact me for any other follow-up questions. This seems to be a disturbingly odd for a browser's behavior..RunTAKESHIVersion: 70.0.3538.75

The new chrome looks greatI absolutely love the new look of chrome as it is just more simplistic and the the multi-tasking mode makes things so much easier! This is something different which is great in my mind, it’s more of a browser made for the phone that works well with the display, rather than safari for example, which in my opinion was made just to access the internet and it doesn’t work well, whereas the new chrome is even better than it was before! I love it!! Keep up the good work!! *** Forgot to say that I love the idea of all the utilities such as searching is at the bottom for easy access!! :D.Thunder 2711Version: 70.0.3538.60

Held back by AppleI love Chrome, but this version is held back by Apple’s unfair and anticompetitive rules. I really hope that Apple adopt ethical app store guidelines that ensures a level playing field for all who enter. This browser can’t be as good as the built-in Safari browser because Apple forces 3rd party browsers to use the mobile Safari engine. In the meantime, Safari on iPad gets to use a full big-boy desktop engine. On the bright side, it is nice to have my Chrome bookmarks and passwords sync over. Too bad Apple won’t allow Google to also implement Chrome extensions. If that were something Google could control, I’d remove a star..Blaine00Version: 78.0.3904.84

Update no longer saves incognito sessionsAs stated in the title, after updating, it seems as though my sessions while browsing incognito do not get saved like they used to. Prior to this, I could close the app or leave it in the background and it would go back to incognito and IF I ever did lose my session, it would ask me to restore (to no avail due to it being incognito, which is expected and I was ok with that). Whenever I open the app now, it won’t even ask to “restore session” so I am assuming that this is intentional? If so, I am not a fan of this change but I am writing this to make you all aware of this change/bug. The app itself is good and I wish I could set it as my default browser to open links and what not. Thanks..HumbuckerManVersion: 65.0.3325.152

Best thing everI have been using chrome for a while it is an amazing app read some of the views but it is a great app but I do have some ideas to make it better you don’t have to take these but make it where you can make an article because some people have things to say I think they should have a voice and try as hard as you can to add games because my kids love to play games on my phone but they go on chrome thinking it’s a game but then when they see it they get disappointed because they wanted to play a game but they have not explored I have not even explored but it is a great app.QwedfhftgfVersion: 80.0.3987.95

Mixed feelings...It’s nice but I NEARLY got a virus ✋😩.JelloChildVersion: 87.0.4280.163

Over agedWhy do you have to be 17 years old or older to use this ~_~.ZzSlqyerzVersion: 87.0.4280.163

EpicI think it is awesome and very helpful.Fras1410Version: 87.0.4280.163

It works so goodI ❤️ this app.Avery 🦄Version: 87.0.4280.77

HmIt’s a great app to be honest it is pretty old, but it works really well! Thank heaven there isn’t ads!.ArislleVersion: 92.0.4515.90

Very goodYou ask em they answer.MCmegaWATTVersion: 92.0.4515.90

I love thisIt's fast it works and I can watch YouTube on here.Hi ho loVersion: 92.0.4515.90

HiThis year(2021)It’s been very good and it’s fast to.Qwerty0000190Version: 92.0.4515.90

Love itThe best app ever.Gfhfgff crdtdVersion: 87.0.4280.163

BrokenDear developers, Please fix the rotate of the device breaking every single website. When turning the device to landscape then back to portrait, the website is pushed to the left and is not able to be filling the screen. Like come on..Allymar22Version: 87.0.4280.77

Juan.Juan..Dogs 1234Version: 87.0.4280.163

?Help me to go to por.No19293883833872Version: 87.0.4280.77

Thank you googleI used chrome for years now and for Christmas I had got a chromebook so thank you google for helping me for a long time..GhhjxfchhhhffVersion: 87.0.4280.77

Y’aMan.RPM6967776666Version: 87.0.4280.77

Info facturation 2,86$/moisJ’aimerais savoir que comporte le service mensuel de 100 Go à $2,86/mois et que ce passera-t’il si j’annule ce frais? Merci beaucoup Mme Quintal.Momo info 1Version: 87.0.4280.77

LaggyIt’s good on mobile but on a Mac its super laggy.JrpizzadudeVersion: 87.0.4280.77

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 93.0.4577.78

Google Chrome Negative Reviews

CAN’T Download PDFsI like google chrome, but I really dislike that I cannot download simple files that I need to save to my phone, because of some error that keep refusing to let me save or download any PDF. It keeps on telling me that “The file could not be downloaded at this time.” I thought I tonight be because I wasn’t running the latest version of chrome, but even after the update, it still shows the same error message. I’m going to leave it as 1 star, so the issue is noticed and hopefully fixed ASAP, thanks! Also if you can make it an option to set the tabs to line up like back to back like it used to, that would be amazing, because me personally, I enjoyed the old Tabs set up over the newer one, as it makes it much easier to bring older tabs to the front if I wanted to, where as the next window tabs set up, makes it a slow and frustrating hassle, especially when you missplace the tab and have to start all over again, just annoying and frustrating. Please consider making it an option to have it set up stacked or windowed and let the people choose the way their tabs are set-up..CEOofSimpVersion: 87.0.4280.163

Absolutely HorribleEvery browser on mobile is terrible in one way or another but Google Chrome has one thing that makes it especially terrible: the close all tabs button. It’s in the worst possible place on the screen if you have an iphone newer than the 8 and it’s way too easy to hit. Never, ever ever have I hit the button to close all tabs and meant to do so, only ever accidentally and in the worst possible times. That button should not be on the screen at all, much less right where it’s easy to hit. It’s not possible to reopen all the tabs because the history doesn’t include enough of them so I’m completely out of luck trying to go back to all the important websites I had open. Remove the button. No one uses it, it’s unnecessary and should be in the options menu, not on the main screen. I only use google chrome because safari is worse and microsoft edge crashes and also closes everything I have open. Overall, it’s an okay app with a terrible layout that desperately needs to be fixed. I will update my review to 5 stars when and if they remove the close all tabs button..Nolan034Version: 91.0.4472.80

Counterintuitive and unproductive!!I really wanted to like the Chrome app for iOS but it turned out to be counter productive. I use a lot of other Google apps over Apple (notable Gmail and Google Maps) and after a lot of prompting from those apps to use Chrome when pushing to Safari, I decided to give it a try. After a month of Chrome usage, the app options, gestures, buttons are counterintuitive and slow. For example, I understand some people like to close their browsing session after but I never do- sure, have a close all button but why is it displayed so prominently in the app start. I have pressed it accidentally so many times and closed out my plethora of tabs which is really annoying. There’s no way to recover them if you open a new tab. There’s no option for opening tabs in background, quick new tab from a current tab just to name a few others. Page loading is slowing and constantly reloads instead of saving page data. The iOS Chrome app needs a major refresh and update before I use it again. But right now it is counterintuitive, inefficient, and unproductive..The actual peopleVersion: 75.0.3770.103

Terrible privacy problems. Find a better browserIt lets me sync my bookmarks with my laptop (on which I also use Chrome). That’s a nice feature. But it’s so mind-blowingly awful with privacy that I’ve deleted it from all mobile devices. iOS Chrome is completely lacking in every basic privacy control one would expect of any browser built after 2014. This thing doesn’t just track and save everything you do; it presents a list of all recently-visited sites any time you open a new tab... and there’s no way to opt out of this or turn it off. You can’t even delete in bulk; you have to remove these recently-visited sites one by one unless you’re willing to clear your entire browser history. The new tab also automatically loads a selection of news stories, and there’s no way to turn off that feature. It’s like logging onto AOL circa 1996. Sure, you could use incognito mode, but it shouldn’t be an all or nothing choice. If I want to have my cookies and history saved without my search history being immediately presented to anyone who picks up my iPad, that should be an option. (And why, when visiting Google sites, does it assume I want to use the most recently added Google account used in my Gmail app? Wouldn't it make more sense to assume I'm using the default/primary one if it's going to autofill the login screen? And why make it so difficult to log out so that I can log in to the proper account?).Christofer WilliamsVersion: 87.0.4280.77

Drives me crazy!While most things about this browser are fantastic- but the one thing that absolutely ticks me off about this app, on nearly a daily basis, is the random crash. This problem has exceeded my threshold of tolerance, as it is such an inconvenient, annoying, fault of this app- which easily docks it down three stars for me. Out of nowhere, almost every day, I need to turn off my phone, turn it back on, open the app, and press the restore link that pops up in the right corner. And of course, this always seems to happen when I need to pull something up quickly. I have done everything from cleaning out my phone storage, deleting history, closing all tabs- to completely deleting and re-downloading the app, etc, etc... I’ve come to the conclusion that perhaps iOS and chrome don’t mix- and I should just use safari on my phone- but that is a whole other kind inconvenience. Just disappointing..Kabie33Version: 87.0.4280.163

No Real Desktop Browser SupportThe fact that the screenshots for this app are in portrait should tell you all you really need to know about this app. With the initial release of iPadOS, Apple brought desktop browsing support to the iPad Pro. Google Chrome has been extremely slow in receiving updates to bring it up to par, and it's still miles away. Even when the Request Desktop Site option is enabled, it is hit or miss. Usually miss for me. And there's no inspect window support in this app, so if you're looking to use your iPad for quick webkit debugging, use Safari. Don't waste your time downloading this app. Transfer your passwords over to keychain and get comfortable with Safari as it has better password support and, like Google Chrome, will inform you whenever your passwords have been compromised. I'm in no way affiliated with Apple or the Safari development team, but I am a developer that has been perpetually let down by Google's iOS and iPadOS development team..Solomon ArnettVersion: 87.0.4280.163

Ever since the latest IOS update, google doesn’t load at ALL.I’m losing my mind over this, seriously. every website loads within a millisecond because i have t-mobiles unlimited 5g high speed data plan and i have bars almost all the time, but whenever i open chrome (google is the default browser) IT NEVER LOADS. every other website works perfectly fine. i tried reinstalling the app. i tried deleting all the cache. i tried resetting my network settings on my phone. i tried getting tmobile themselves to reset my network and literally even change cell towers and nothing. i EVEN REPLACED MY PHONE. and google doesn’t load. i cannot understand this whatsoever and nothing helps. what’s stupid is the website sometimes loads 1/10 times but if i try going back to google it doesn’t again. like google is the fundamental website EVERYONE uses to navigate the internet. and i cannot use it. so i’m uninstalling this app and never using it again..Prince12347Version: 91.0.4472.80

Problem saving bookmarksRight now, it is really annoying to save bookmarks. My Bookmark Bar has 14 main folders and 186 subfolders (yes, I just counted), plus hundreds of actual bookmarked sites. The bookmarked sites don't show up while I try to save a new bookmark... but the 186 subfolders do. So if I need to save a new bookmark, this app forces me to scroll past ALL of my folders and subfolders (which this app alphabetizes - meaning they are NOT arranged in the order I have them on desktop) to FIND the folder I want to Save Bookmark in. This is ridiculous. I would LOVE to be able to FIRST select one of the 14 main folders in my Bookmarks Bar, and THEN scroll to the correct subfolder and simply save the new bookmark. Funny enough, this is the EXACT system you have in place for FINDING a bookmark that I've already saved. Sooo... you have a great system in place for FINDING a bookmark, but SAVING A NEW ONE is a nightmare. If you could find it in your hearts to update this, I'd be hugely grateful!!.De Vanna 7654Version: 64.0.3282.112

Pop-upsDespite the fact that I have checked my settings numerous times and have “block pop-ups” enabled, I continue to be bombarded by quite obviously malicious pop-ups. The only options I have are to press “ok” and quickly close the tab that is now open to a malicious site, or completely delete the app every time that happens (about every 45 seconds on certain sites.) I used to love using this app for all of my internet browsing, but it has been rendered unusable. Constantly getting pop-ups on wikipedia pages and articles from reputable sources (which I have no problems with on my computer) is absolutely unacceptable. I love google products and the company, and if this problem is fixed then I will most certainly continue using this app as my main browser, but for now I simply cannot because I have to protect my device and my security. Truly disappointing..Bee-Bee CyndaquilVersion: 64.0.3282.112

Old look is deadGoogle officially killed the old look of Chrome. You used to be able to revert to the older and more functional layout by adjusting hidden flags. This was removed in the latest update and I really hate it. The new look makes everything too big. Finding tabs is actually harder and the new tab manager makes tabs not “feel” like web pages. Every time I open a new tab I almost hit the “close all” button which would be catastrophic. This looks closer to Safari than ever. If I wanted Safari, I’d just use it since it’s already in my phone. Google should be setting themselves apart and pushing the standards and not following other tech companies. I also just don’t understand why the new “in” look is flat graphics, oversized buttons or icons, and huge amounts of wasted whitespace. I have a large phone. I don’t need help with giant menus and buttons that look like they were designed for a senior citizen who forgot their glasses. And what does Google have against labels on the bottom menu bar and in the tab switcher? Sometimes I like to read what I’m about to select before I touch it. The one good thing is the compact menu. It’s concise and reachable. Bring back the customizability that used to exist in software and let me choose how I make my own device look. I don’t need to be forced into the user experience that you think I want..BitterpoetVersion: 71.0.3578.89

Change to look of chromeI first have to say that I love chrome. It was always my browser of choice. I just updated it and now it’s not as good. I’m sure bugs were fixed and things were improved but what I really don’t like about the new chrome is the new set look. The think I loved about the only look was the sharpness of everything. It looked really good and totally different from any browser. Then you roll out this new look, and let me say that it is terrible the sharpness is gone and everything feels like it’s made for the elderly and children. It is terrible looking. Everything is sized up to be bigger and everything looks like it’s child guarded. It just doesn’t look right. I’ve searched for a way to change it back but that doesn't seem to be an option. I would delete this review if an option was made to allow you to change it back..Camlav16Version: 69.0.3497.71

Stopped using due to full screen spam adsI've always enjoyed using Chrome as my default browser on iPhone, until about two months ago i began experiencing spam ads that would pop up and take over the entire app functioning. Even when I would close the window and the app and reopen it, the ad would pop up again. There was no option except to click on the ad, which one time i did, and it led me to further spam pages that asked me for my personal info. I have even deleted the app from my phone and then downloaded it again, but inevitably the same thing would happen again. Because of this, unfortunately I have had to stop using Chrome. This problem has not occurred with Safari, so for now I'm sticking with that. I'm writing this in the hopes that it can be addressed, so I can safely return to using Chrome again. Thank you!.XocoatlturtleVersion: 65.0.3325.152

Unnecessary ChangesI really liked the interface of Chrome. It was fairly similar to adjust to from the PC because they are so similar. Now I have to adapt to this new interface that looks similar to Safari. I dislike Safari's interface with the tabs and other settings in a low bar because I felt that it was inconvenient. Now that Chrome has switched to this new interface, I find it very difficult to adjust my mind on this system especially since this is the browser that I only use. I do like that I can access many of the settings (e.g. History) without having to open up a new tab. Other than this, there weren't any issues the previous interface. It would be lovely if the developers reach back for a conversation with this. If not, then either give us the option to use the previous interface or undo the update..StonestonebrickVersion: 69.0.3497.91

Increasingly poor & invasive updatesBreaking my silence in the 7yrs I’ve shopped in the App Store w/o one review to express my frustration w/ the most recent update to the Google Chrome app that I’m using on my new generation iPad. One, it auto-updated; so that p*ssed me off, on sight. Then, when I saw how utterly hideous the pages were, that added a whole other level of outrage. I’ve been too busy this week to research ways to reverse the update (like I successfully did with my phone) and got a feel for the performance, which - not to my surprise - is also lackluster. Additionally, the bottom toolbar that holds the autocorrect/-fill covers the content near the bottom of the page, which was not the case in previous versions. So not only am I being force-fed your incompetence, I will also be forced to look at your ugly mug during that realization..? No bueno. The Google’s privacy violations were more than enough, actively researching alternatives..Holly519Version: 72.0.3626.101

From great to terribleI’ve been using just chrome for years, until recently been going great. However now that I can literally not search for anything on chrome without 100,000 ads popping up for my search, especially if it’s a product. And this is not just on chrome, it’s any app I use that has ads. For example. I recently purchased a different VPN since my ISP(looking at you Spectrum) is terrible. I’ve already purchased the product through no effort on chromes part. Now I cannot pull anything up without seeing an ad for it. And I do mean I cannot get away from it on any apps, even after marking the ad as irrelevant. Pop up blockers are apparently being disabled, started seeing more and more get through so I guess it’s time to switch back to Firefox only. And please note, when force fed ads over and over for products means I will never buy said product at all or ever again..JjjjjjjjkjkkkkVersion: 75.0.3770.103

I hate using chrome on iOS can’t restore tabs after it crashesThis app is awful. It errors often (“oh snap!”), and crashes pretty consistently - losing every open tab. I have syncing on, but it rarely actually syncs. Unlike Firefox, you can’t manually sync. (That I can find). I’m so tired of chrome, and google’s stuff is proprietary enough that you can’t choose other default browsers. I just lost another 40-some tabs today. Chrome let me restore them after the first crash, then proceeded to crash again. I reopened chrome, saw it “sync”, it crashed again, and when I tried to recover recent tabs, there was nothing - because it synced right after it crashed! Too frustrating to depend on. I looked on my pc’s browser and it showed no synced tabs from my iPad. This has been going on for over 2 years with no improvement. Bookmark all open tabs regularly or you’ll be screwed. :(.GinamarinaVersion: 83.0.4103.88

Typing lags and bookmark icons have disappeared.UPDATE: Still issues. Now the bookmarks don't show unless I go hunting for them in a menu. So, now they are still gone from the old bookmark grid page style AND NOW I have to actually LOOK for them. Why? Browser is slow, typing lags horribly, bookmarks icons disappear when scrolling down the screen. Chrome for iPad keeps forgetting my passwords. Please let us have the old bookmark method back, where we would have larger square icons that did not disappear when I scroll down the screen AND they sorted themselves horizontally across the screen, from left to right. I remove the titles on all of my bookmarks to be able to fit more on my desktop Chrome browser. The list-view of small icons is really poor design. I used to rave about how wonderful this browser was, but back in March, it seems to have taken a turn for the worse..Kirk MarkarianVersion: 63.0.3239.73

This was greatI love chrome. I gave it 2 stars, but let’s be honest, it’s still the best browser out there. BUT, this new update took a 5 star rating and turned it into a 2 Star. I abhor tr new layout. I stopped using safari precisely because I HATED the forward and back (and all the function buttons for that matter) buttons along the bottom of the screen. It makes zero sense to have address and navigation buttons in different places. Chrome had it beautifully placed. And what do they do? take 10 steps back to do exactly what their competitors failed to move on from 8 years ago. Their multiple tabs are not nearly as easily reached and navigated. Not tough to use at all, but another definite step back in terms of intuitive design. I’m not here telling you not to download it, but for the LOVE OF GOD put stuff back where it belongs!!!!!.Chris while drivingVersion: 69.0.3497.105

Back to Safari for nowRecently switched to the Chrome app with an iPhone 12 Pro upgrade. I use Chrome on my PC so was excited at the thought of being able to seamlessly switch from phone to PC when needed and especially now that Chrome can be set to default browser with iOS 14. Way too many bugs in the iOS version though. Like many others have mentioned, page competition consistently messes up and jumps off the screen to the left, pages wiggle left and right when scrolling not allowing for a quick enough scroll, and I’ve experienced not being able to scroll many pages in general, with the page constantly jumping back to the top as I try to scroll down. Simply way too bugs to continue using when I’ve never had any of these issues with Safari. I’ll be sticking with Safari until these bugs are fixed..NyjenvtVersion: 87.0.4280.77

TABS AUTOMATICALLY OPENINGI keep deleting Chrome app off my iPhone XS Max and re-downloading it in hopes of fixing this huge annoying problem. The problem: Every time I open a new tab it automatically sends me to another tab (usually the top left tab) I already had open. It’s clearly a bug because I’ve deleted all my caches and cookies multiple times and no luck. I usually have 6-10 tabs open. For years this never happened. Now for months this has been happening. And yes it’s on the latest update as well as my iOS. It’s like when you open your car door but then your truck opens up on its own. It’s like taking a bite out of pizza but then you realize you just ate a boring piece of dried broccoli. It’s like working at Google for $150,000 a year as a programmer on the iOS Chrome app but then realize you broke what was never broken to begin with on your updates. 😐.WhoIsAdrianVersion: 87.0.4280.77

Password saving feature broken for goodI loved chrome as long as it lasted . But there is really no support system if something does not work . The password saving feature broke on my Mac, while it still works on other computers where I had my profile installed . But that does not help me a bit. I looked into every resource , downloaded the passwords, reinstalled them, even looked I to some quite tech websites and did everything suggested , wasted plenty of time on that . Final verdict - a browsing Maschine that collects all my personal information and passwords already makes me uncomfortable ( even I could not resist the convenience for the longest time ) but passwords that first start changing randomly and then the whole password saving function runs amok without that chrome has a solution for that made me pull the plug ..EnzfauVersion: 81.0.4044.124

Latest Update Ruined the AppThis has always been my favorite browser but the last few updates have no improved the app. The latest update has caused the keyboard to be so laggy that it is unusable. Also, my search suggestions stopped showing up from Google. Another recent update changed the layout to match Safari. I used to love to swipe through all of my open tabs & close the ones I needed to close quickly & easily. Now, the app goes to the “tiled” screen, where you see several tiny versions of each page. I have to click on each one to even tell what many of them are, & most of the time that page has to reload & many times fails doing that! It takes about 5x as long to go through & close tabs. Super annoying. Bring back the old way! (But first, fix the laggy keyboard because I can’t even use Chrome at this point. 🙄).LxhfordVersion: 73.0.3683.68

Love it. Hate the update. Any way to downgrade?Just use actual Chrome on a computer, it works way better then this app which has disappointed me more then I expected. I love using this app, but the update has completely threw me off. I often use google and when I'm scrolling down, my fingers are always on the bottom of the screen and swiping things all the time. I read a lot and the new google update isn't helping. I prefer the old version where everything is on top of the screen where I can easily swipe up to hide and not accidentally click a button to go back or forth when I don't need to. I just want to know if there's anyway to downgrade the app. I also had over 100 tabs open. I lost it all in an instant and have NO way of getting them back. I haven't the slightest clue what majority of the tabs were called and it's extremely difficult to try to find EVERYTHING all over again which I don't have time for. I need a section in which the tabs I have recently deleted, ON ACCIDENT CAUSE IM NOT STUPID ENOUGH TO ACTUALLY WILLINGLY DO THAT, can be replaced in an instant. Without going into my history, because let's be honest. History is a mix of what happened on one tab. NOT ON ALL TABS THAT WE HAD. It's really starting to annoy me by how google chrome is starting to fail..Lucy Blossom🌸Version: 72.0.3626.101

2 stars.. annoying problem.I am a mobile chrome user myself, and have alwayd delt with the same problem, I have an iphone 8 which by itself is a kind of small phone so when it comes to the size of the screen its gonna be tough. But safari and other search engines have a zoom setting in the app or in the working tab, I know there is a text zoom setting on chrome but that only makes the text smaller that doesnt resolve the issue, lets say for example I wanted to read an article. The page on chrome was too small to read parts of the article and i couldnt zoom out it would just stay still and make the page go backwards if that makes sense. Developers of chrome please make a zoom page button where you can make the page more spacious, Thank you!!.CyberhugsVersion: 87.0.4280.77

I use opera browser nowI used to love chrome on PC but it’s a memory hog. This new update on iPhone makes it where anytime I go to see my tabs it randomly opens a tab. I have to click open tabs again and if I have a lot of tabs open I lose my place because it’s always random and sometimes scroll through tabs to get to where I want. There’s also a problem that happens in all sites from high mobile compatibility NYTimes and NPR to Wordpress blogging sites whenever I’m scrolling down the site will randomly jump to the top. Sometimes I can’t get past the first couple paragraphs I have to close the app and try again. Sometimes I just switch to safari. Lately I’ve been using opera on PC. I switched to opera on iPhone I don’t have to worry about random actions happening when I’m trying to read an article. It was a good run Chrome. Take care..TheLEGENDofALDOVersion: 86.0.4240.93

IPhone X Users AvoidI’ve been a longtime Chrome user on multiple iPhones throughout the years and overall it has been decent....until now. Even after all this time and multiple updates since the iPhone X was released, Chrome is still practically unusable on Apple’s new flagship device in landscape mode. In landscape mode it zooms in the page and won’t let you zoom out to see the whole webpage (seems this varies depending on the site). Another glaring issue is that you can’t tap the top of the screen to instantly scroll to the top of the current page in landscape mode. I’ve sent constructive feedback a few times already and never gotten a reply or even acknowledgement of them receiving it. Guess the team at google just don’t plan on fixing this glaring issue. iPHONE X USERS AVOID!.MoonteiVersion: 63.0.3239.73

Not a fan of v69I used the new version for a few days to give it a chance. I like the way it looks but I hate everything else about it. What's with the GIANT real estate-hogging search button? Are people really so lazy that they want this? It functions exactly the same as tapping the URL bar. Pointless waste of space. Put the reload button back in the toolbar please. Or somewhere at the top. There are plenty of places it could go. I really hate the new tab management page too. I miss that you can't swipe to close them. Feels extremely clunky. I don't mind the navigation being at the bottom, and because of that I've switched to Safari for the time being. Not happy about it as I've previously avoided Safari like the plague but at least it has features I'll actually use. Can't say that about this latest Chrome update, so, goodbye..Person73847383848Version: 69.0.3497.105

Bookmarks are gone, not user friendlyI really wanted to like this app since I use chrome on my MacBook and google drive is very important for my school work. Unfortunately, chrome for iPhone is not very user friendly which is surprising coming from google. Bookmarks should be the first thing you should see when you open a new page, not articles or ads you think we want to see. (We are humans, our interests always change, we look up random things we aren’t interested in.... stop trying to show us what YOU think we should look at). It’s also hard to sort through different pages you have open since they all basically pile on top of each other instead of being more spread it to see what was on that page. Guess I’m switching back to safari..ChelleperuVersion: 65.0.3325.152

Extremely slowSlow to load, slow to think, slow slow slow. Clear all cookies and data, still slow. They don’t care, they’re Google..KatLoopVersion: 62.0.3202.70

Version 76.0.3809 is unusable on iPhoneXR iOS 12.4I use GMail and have it linked to Chrome as the default browser for opening links. I used it because it met my needs and was great on my Windows desktop and iPhone/iPad. Since the latest update, I’m using Microsoft Edge because it is stable, and actually work - even though I despise it. Since the new Chrome update (both before and after the iOS update), following a link in email freezes the bowser completely after one action, be it one tap in Chrome’s resulting page, a scroll or link, or changing the orientation of the page. It is utterly useless. It has to be dismissed since the link back to GMail will not work. Restarting Chrome independently after a to resume from an improper shutdown - which I’ve done, repeatedly. This too is of no use as nothing works. One tap or motions on screen and it’s gone again - can’t do a second tap, scroll, change orientation, or anything else but a forced dismiss of the app. This is independent of the site linked to, the nature of the link, or the action taken..MacpuffinsVersion: 76.0.3809.81

Fake search resultsI can’t trust google anymore, too bad.HaLi089Version: 87.0.4280.77

Captchas, always captchasI use a VPN so I have to do a stupid captcha test EVERY TIME I search for something. Flowers : captcha Recipes: captcha News : captcha It gets incredibly frustrating. Will uninstall..John_SmiffVersion: 85.0.4183.72

Recent update is unstableEvery time I close the app all the tabs shut. I used to be able to toggle between apps and reopen- now every time I return to chrome every single tab has been closed. This is brutal, please fix!.NickifreeVersion: 85.0.4183.109

The 10th day of 2020 is where the story beginsThe very best mobile browser just kept getting better - until recently - even earlier on in the 10th day of the New Year of 2020 - and here I am - well but look at the time - it’s now the 11th day of 2020, either way - I am still forced to uninstall the Chrome Browser - which I will replace with the friendly Firefox experience. “Was there an update that ruined my ‘once upon a time’ favourite browser?” Oh well, I guess I can just as easily become a Firefox fan eh. If you find yourself in the same predicament as me my dear reader, you might want to follow my lead. Okay then, 3 cheers for Mozilla! Hip-hip-hooray! Hip-hip-hooray! Hip-hip-hooray!.Dave of DiamondsVersion: 79.0.3945.73

Abandoned by GoogleWith Google whining about Apples privacy policy, Google refuses to update Chrome so this app is out of date. I moved back to Safari as Google has abandoned this app..Darth iPhoneVersion: 87.0.4280.77

TrashI hate this app!.Glitched youtuberVersion: 83.0.4103.88

Won’t play nice with other appsI had stopped using Crome on my Mac years ago as it wouldn’t stop pop over spam on web browsing. Now I’ve concluded that Chrome for the iPad is just as bad. It has to do with email, or more to point what email app I want to use. If you’re on a web site and click on an email address link, Chrome will force you to use gmail to send an email. It won’t give you the option use any other or even simply copy the email address so you can paste it into your preferred app. Perhaps this is just another one of those reasons why an iPad will never be a laptop replacement and the blame should go to Apple, but funny how other web browsers seem to off this functionality. Sick and tired of bowing down to Google to allow me get work done. Bye bye and good riddance.MJM in CanadaVersion: 83.0.4103.88

Not worth keeping tabs openI kept few tabs opened few days back and now just before writing this review Chrome closed by itself and removed every opened tabs and now I’m with no opened tabs. All gone!! What kind of behaviour is this ? -_-.Kurven PatelVersion: 87.0.4280.77

Used to be greatIn the past it was working perfectly. Now I have issues of; App freezing App crashing Page freezing (can’t scroll but click on links, and can’t scroll in the newly opened link. Also can’t open new tab).ZgrwtheelvenVersion: 83.0.4103.88

TerribleExtremely slow, constantly crashes, resets my tabs every time I open the app, and half the time when I hit enter to search something it doesn’t do anything and I have to retype what I was going to search.ScdwjdciajsgVersion: 87.0.4280.77

What happened to Google?!Chrome was fast and reliable, until recently. It sometimes takes forever to load a Google search page! And clearing browsing history can also stick forever. I will switch to Firefox and stay away from this greedy enterprise..Catiger3333Version: 84.0.4147.71

Font size too bigThe app is suddenly making all fonts huge on all the websites I visit on IOS. This seems to be happening after the latest update. The app was functioning fine for years until now. Please fix google :).Please-delete-documentVersion: 83.0.4103.88

Switching tabs nightmareIt used to be easy to switch multiple tabs, but the new changes make it a nightmare... clicking on the little square with a number of tabs opened only shows options to “open a new tab” or “close tab”, doesn’t allow me to switch windows... a total blunder really... it’s only after toying with it after like 10 tries does it work....AshnardVersion: 76.0.3809.123

No ChangesChange log is always full of new features that aren’t in the app. They are faking updates..IIHllVersion: 86.0.4240.93

It eats ram for breakfastVery unreliable.MG0645Version: 80.0.3987.95

I can’t access the app!The app (for me) is apparently glitched and the name of the app isn’t Google Chrome, It’s called, and I quote “stable”. Is it possible to fix the app? Another thing that is happening is that it will apparently add itself back in my iPad. As in, when I try to delete the app through the settings app, it won’t go away after I press the delete button! So please try to fix it ASAP..MocxhaVersion: 76.0.3809.81

Awful bugCan't open new tabs by holding down links anymore..Vrail NightviperVersion: 93.0.4577.39

Discover section sucks nowChange the Discover section back to the way it was. Now it’s extremely obnoxious..Jim FuryVersion: 92.0.4515.90

Over agedWhy do you have to be 17 to own this app kids need to also search and do research.Epot121Version: 92.0.4515.90

Terrible with iPad Pro- No multi user support - No extensions - Bookmark access needs multiple clicks - Poor navigation - Google Suite barely accessible (requires dedicated apps) We can’t even open a new tabs and type directly, it needs extra click in the address bar, which is not even visible by the way (like seriously?).YashKeVersion: 91.0.4472.80

LagMake it less laggy it closes down in the middle of my google meet ..Aspen McClureVersion: 91.0.4472.80

Oppression a la liberté d’expressionOppression a la liberté d’expression.FantoulikssVersion: 90.0.4430.216

Chrome crashed and now all my tabs are goneSo I was trying to load in a site. It crashed, reopened the app and all my tabs were gone. All my research just gone... unrecoverable. Didn’t even have a restore option 😑I’m infuriated rn. 😡.ZanTheMan32Version: 87.0.4280.77

FIX YOUR APP! Awful experience. Switching to Safari...Every time the phone rotates, it completely screws up the portrait view After rotating to landscape mode, then going back to portrait mode, ALL sites move all over the place and zoom in and out randomly. Have to restart the app to make it properly size the pages to portrait mode.XetreonVersion: 87.0.4280.77

PainDeleting your privacy setting like cookies also deletes them from cloud too. When you login via Web browser your saved cookies are also deleted. There should be an option to delete on my from hour device..YVR_888Version: 87.0.4280.77

Search bar doesn’t workOpening links from gmail or other apps doesn’t load in chrome. Have to use safari instead. Also, searching in the google address bar doesn’t work. Need to load google.ca and then conduct my search. Very frustrating as I use my phone for work while on the go. I’ve switched to safari and there’s no issues now. Also, in safari, you can screenshot a whole webpage. Worth noting that my app and software are all updated..Lady HardcoreVersion: 87.0.4280.77

A trillion dollar company can’t even drive proper testing of their productSeriously? Why does the new update glitch out when I try to switch tabs? A trillion dollar company and you can’t even properly test your releases?.Mike sapraVersion: 87.0.4280.77

RecaptchaSince the last update, I can’t get Chrome to display any ReCaptcha from any website. It’s incredibly frustrating and I might as well uninstall it. Are you gonna fix this?.A.d.d.i.c.t!Version: 87.0.4280.77

Buggy LatelyI’ve been a chrome user for as long as I remember, but I need to switch as it’s been incredibly buggy lately. Websites scaling weird and bizarre scrolling issues. Time to go!.TmcnVersion: 87.0.4280.77

CensorshipThey take away apps that aren’t left wing oriented..SummyHdVersion: 87.0.4280.77

Terrible Update - Tabs are now awfulI cannot stand the recent update when you go to your open tabs and just as you reach to press the tab you want, too late!! It now automatically maximizes your first tab! I tried for weeks to get used to it but it's beyond annoying. I'm just not going to use the tab feature anymore or I might switch back to Safari..SpyridusVersion: 87.0.4280.77

TerribleQuite literally a less private Safari, no reason to use this browser. Use Firefox or stick with Safari..ThedankestoneVersion: 87.0.4280.77

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