Homescapes Customer ServicePlayrix

Homescapes Customer Service

Welcome to Homescapes, the most heartwarming game from Playrix's Scapes™ series! Solve match-3 puzzles to restore a wonderful mansion on a verdant street. Exciting adventures start at the doorstep!

Beat colorful match-3 levels to renovate and decorate rooms in the mansion, unlocking ever more chapters in the exciting family story along the way! What are you waiting for? Make yourself at home!

The game features:

● Unique gameplay: help Austin renovate the house by swapping and matching pieces!
● Interior design: you decide what the house will look like.
● Exciting match-3 levels: tons of fun, featuring unique boosters and explosive combinations!
● A huge, beautiful mansion: discover all the secrets it holds!
● Fantastic characters: watch them live their lives and interact with each other in the in-game social network.
● A cute pet: meet а naughty and fluffy cat.
● Invite your Facebook friends to help you create your own cozy atmosphere in the house!

Homescapes is free to play, though some in-game items can also be purchased for real money. If you don't want to use this option, simply turn it off in your device's Restrictions menu.

Enjoying Homescapes? Learn more about the game!
Facebook: https://www.facebook.com/homescapes/
Instagram: https://www.instagram.com/homescapes_mobile/

Questions? Contact our Tech Support by sending an email to [email protected]

Homescapes App Comments & Reviews

Homescapes Positive Reviews

Long time player.....I love this game, have been playing it for quite some time. It’s my “go to” favorite. I’m somewhere around level 1100 or close to it. Some levels are hard to the point that it gets ridiculous. Some of the hard levels are easy or perhaps it’s just luck to win them. I have spent days on a level and get frustrated and then dont play for a while...but i still really enjoy this game. You CAN win every level with out a power up. You DO NOT need to spend any money on this game, patience is a virtue (so they say). I have spent money and lately I haven’t. The one thing i do agree with most reviewers on is this... to buy a power up costs wayyy too much money for the amount of coins you receive for passing a level. To continue a game (at 900 coins) for a move or two costs a fortune considering you really don’t win much. To buy three hammers costs too much (1900 coins). I realize they do want you to spend money and i have but even when you spend, it doesn’t give you much in return. I mostly just wanted to let people know you don’t have to spend money to win this game...and yes, some of the tasks are eye rolling but....its still a fun game. Even if you don’t feel like playing, you can still receive a daily reward for logging on..Version: 2.9.3

Love! But needs some adjustments!I absolutely love this game! It’s fun, challenging, amazing story lines, and cool ideas for decorating! I have been reading through the reviews and see a common complaint.... some levels are way too hard to earn so very little. I have stopped playing this and garden scapes out of frustration from time to time...yet I always go back! I spent 4 or 5 days on the same level on Homescapes and well over a week now on Gardenscapes level and it’s very discouraging. I have heard of people getting charged for additional things they don’t even purchase in games before..so I avoid making purchases at all costs.(***not in this specific game**) So it’s extremely discouraging when I spend so much time and get no where. That’s legit my only complaint. It’s not bad enough where I want to delete the games-because if you keep at it, EVENTUALLY you will beat it! Then it seems the next few levels are super easy then you hit one of the hard ones that takes days to beat. BUT the idea of the game, I think, is Genius! I DO love the little challenges and add on competitions you incorporate into the games, like the rockstar thing with Austin and all that! I wish we had more options for boosters, although I will say from time to time you add in the spin wheel u get to spin daily for boosters ! Overall it’s a great game - just challenging from time to time! Great to play during quarantine and needing an escape from reality for a little🤷‍♀️.Version: 4.4.4

Developers please read ✨thanks✨(ps its long but important!)So i love this game and i downloaded it again but then it has like ever 5-6 levels there is the one where you do the thing where you have to move the bars and i like that new update but i still have the same problem as when I downloaded it before, when i get on level 24 that level specially o have 10 moves and have to collect 40 yellow and 40 blue?? Like there is 0 ways to do it and I don’t have enough coins to get more moves and i am pretty sure you guys are making it like that so we have to buy stuff but i may be wrong but thats how it seems, but yeah how are you meant to collect 80 blocks when you only have 10 moves???? Im gonna offload the game for now but yeah and i think there should be more options like you can put accessories you get to choose from and idk if its just me but having to play a level just to get a star to do the next day is kinda annoying to me but yeah ima offload the app for know maybe if there is a update and you get more moves for that level that would be awesome but i don’t get it because for this one you have to collect 80 (added together) but you only have 10 moves but in other levels you have to get like 3 donuts and you have likes 20 moves or more (just as a example) so idk why this one has 10 moves and you have to collect 👉🏽80👈🏽 80 is hard to get with only 10 moves. Like i said before amazing game could use some fixing but for now I’m going to offload it..Version: 4.4.4

Rewards aren’t sufficientI have played many, and I mean MANY, games such as this one in my lifetime. I find them to be fun and even addicting. Although the concept of the game is great, and I’ve only been playing for a short while, something needs to be improved with the coin/lives system. Getting around 50 coins per mini-game, which can take multiple lives to complete, isn’t sufficient enough. In order to buy a life, 900 coins, you would have to play around 18 rounds just to get enough coins for ONE life. I do not pay money on games, never have never will, but it’s so frustrating that you may have one move left and instead of paying real cash, not in game coins, you have to wait for a life to replenish just to try and fail at the level again. Each round can take 10+ lives to complete, and it takes quite awhile for the lives to replenish. There should be some kind of reward opportunity other than completing a day, especially because you need to play the mini-games to get stars, in order to complete tasks, to complete the day. That’s a lot of tasks to do with not a lot of lives/coin rewards!!! If there were events where you can play other mini-games to gain rewards/treasures I think it would be more efficient. I also think 28 minutes is a long time to wait for one single life. I don’t want to give up on this game with not a lot of time put into it already, but if there is no improvement, I might have to..Version: 1.0.0

Cute and fun! 👌🏻 But here’s the thing.Homescapes is a good app. Not amazing but it’s good. It’s cute, it’s colorful and you feel accomplished when you fix the tv or replace the chair. The characters are nice and honestly kind of funny. 😄 and I’m glad you guys even included pets in the game! I like how everything is tried to kept decorated around the house. I like Homescapes much better than gradenscapes just because the colors and the graphics are better int my opinion. At least the game is a little better. The problem is you have to get stars from playing one game only. And even on a hard level you still get 1 star. It’s annoying how fast your stars run out. What’s even more annoying, it’s that sometimes you have to give one of your stars just to open a box, that you’ve already given a star for box to get to the house! What I’m saying is give more chances to get stars. Like as a prize. Instead of just money, give us a little money and a star! Or have different games besides just the one game to match the colors. Another thing is that it takes so long to complete one floor or one area of the house because of how limited of the stars you have. So I suppose you should just focus on the star problem because it will fix this one of taking so long! 😆 Please take this into consideration. The game would be much more entertaining and exciting if I didn’t give up so much on the game. Thank you 🐘🐘🐘.Version: 2.0.0

Annoying StorylinesI'm giving this game 3/5 stars for a few reasons. I thoroughly enjoy the puzzle aspect itself, more so than competing puzzle games. The animations are smoother, the power ups are well thought out and exciting to use, and the puzzles are fun. I'm docking points though, because the storylines are infuriating to deal with. What roped me in to downloading this game was the home decor aspect. As a huge fan of interior design, this seemed like the perfect game for me. I got to play fun levels, but also simultaneously get to decorate a home. However, after spending months on this game, and completing 240 levels, I've only just now unlocked the 3rd room. If you can even call it that. It goes living room, kitchen, and then garden? Why!? There are TONS of rooms in this house, and after TWO HUNDRED AND FOURTY levels, I'm decorating a garden while so much of the house is untouched. Don't even get me started on the baking storyline. 6 stars just to bake the cake base. Another 3 to bake the house cake. Another 3 to frost it. Another 3 to put it together. Then 2 to drive it to the studio. Then 2 to celebrate the win. Then another 2 to open a present for winning... it doesn't stop! I didn't download the game to bake a cake. I downloaded it to furnish a house! Stop with that nonsense. It took WEEKS to get through that ridiculous storyline. I hope the developers listen to this criticism, because it's really really turning me off to an otherwise fantastic game..Version: 1.3.0

Awesome game! But...I love this game. It’s so relaxing and entertaining. It’s nice to have challenging levels. However, once you get further into the game, you can’t play as much because you start to go through lives like a hot knife through butter, which is why I can only give this app four stars. The stars in the game feel less and less possible to gain because each one takes over a day to gain sometimes. The challenge is fun, but perhaps there should be different difficulty levels for people who are interested in different aspects of the game? Not just an “easy mode” in which some levels are a bit easier, but a normal and hard mode as well. Or perhaps an occasional “watch ad to get one more move but if you want five more moves you have to pay” because it is very aggravating to feel as if you either have to have a ton of power ups or be able to purchase the five extra moves every time. Especially when, out of those five extra moves, you only needed to use one of the moves. I enjoyed the game a lot, but I want to be able to play without feeling like purchasing coins is a requirement to move forward. Overall, a good game- I love the aesthetic of the furniture, the plot is interesting and somewhat realistic, and Captain Flint is a very nice touch to the game. Just a few things that could be edited to make it more playable..Version: 4.5.4

WHATS WITH THE CREEPY AD?!This is a decent and fun game... But the ads that I see for this game while I’m playing other games don’t make any sense at all: they are completely misleading and don’t have anything to do with the Actual gameplay. When I first downloaded this game it was because of an ad that I’d seen, and the demo allowed me to pick out which furniture, which wallpaper, etc. Then I downloaded Homescapes and played, even spent some money on it because I was having fun and wanted to keep progressing. Now all the ads I see for this game don't make sense. I see some where the main characters are trapped on an island and they are being attacked by a shark, some where they are stranded in the cold and freezing, and within the last couple days I saw two more that DONT MAKE SENSE! The guy has to pee and he’s running down the hall and things are breaking. Then the reason I wrote this review is because I was so confused and disturbed by the one I just saw: the guy has his hands and feet tied to bed posts and the room is on fire and he wants to escape. That seems macabre and violent; who tied him there... his parents? It’s creepy when you compare it to the actual innocent and child friendly gameplay. What in the world was that ad?! Why would you make that strange violent ad to promote this game? I’m disturbed... lol... it’s been months and months since I’ve seen an ad that depicts anything similar to the actual gameplay. :/.Version: 2.8.0

Terrible support teamThe game is decent. It’s fun and can be a little addicting. The story lines are cute as well. Some of the story items cost way too much compared other games and honestly nothing should cost more than 2 stars, let alone stuff that costs 6. That’s ridiculous and no other game does it. Speaking of... so when you have to clear 6 game boards to complete a story line task, every one counts, and often you may use a booster for that last piece with your last move. Only on occasion, when the board is NOT MOVING, an airplane will go take out some random piece that has nothing to do with advancing the game. You lose a life, and they start to back you into a corner where you need to use coins. It’s cheating. I contacted Support and their response? Lol “The way the game works.....” sooooo, i understand how the game works, I’m close to level 3,000.... not what I stated the issue is. They never addressed the issue and simply kept saying that I don’t know how to play. They slid me a couple of boosters to “lightening my day”, whatever that is, and even said at that time “this wasn’t our fault but here are a couple of boosters to lightening you day”. Extremely frustrating that they didn’t even acknowledge a possible issue.... not even a “let us look into it”. Whatever.... I still play but I refuse to buy coins. I will maintain the free version and spend my money elsewhere. ✌🏼.Version: 3.2.0

Is anyone there?This will be the third review I have wrote and still nothing posted or any response given. Why offer someone to write about your game if you have no intention to post it? I’m sure this one will end up is the same spot as the others, the deleted/don’t care what you have to say trash. The point of every game is to be challenging, what’s the fun if it isn’t. This game however takes challenging to a whole other level! As I’ve said it other post, this is not a game of skill. It’s all based if the game allows the pieces to fall, the boosters to point in the direction needed to win. A blind monkey can play this game because it’s all luck, like a slot machine. Most levels, no matter if they are regular, hard, or super hard take 2-3 lives to beat. I will say, I have on very rare occasion beat a level on the first attempt. Currently I am on level 214 “super hard” I have attempted to beat this level no less than 25 times, maybe more! Challenging 🙄? Let’s change the game to mission impossible 🤣😭! I have spent real money on a package to help. It’s was useless and I went through it in a couple levels. Developers, can you tone it down a bit and let people actually get through the game like games are intended? I know that seems like a lot to ask, but at least consider it before you just delete my message. Thank you for your time and mine I wasted writing this 😂🤣!.Version: 3.4.0

Love this game BUT changes need to be made!I love this game! I’ve played many games, but this one has become my favorite. Over time though, I am beginning to get frustrated! You only get about 50-80 coins a game after completing the level, but in order to get more chances to play it’s 900 coins for the first 5 extra moves and then goes up to 1200. I don’t even know what’s after that, because it’s just so much! Even with the rewards they grant, you only get 100 coins which is like nothing. You really have to spend money to play this game. I’ve tried to be patient and play the games out without spending money, but many levels you just can’t! I don’t mind spending the money here and there, but it’s so expensive, it doesn’t even make it worth it. You get 1000 coins for .99 and it takes 900 coins to get 5 extra turns. That adds up really quick! Plus it’s even more expensive if you want power ups! I’m not too sure how much more I can continue playing if they don’t make some changes. It’s beginning to add up with how many coins I’ve been buying just to beat rounds. On top of that I believe that there are also sometimes when the board isn’t applying the power ups correctly. It's almost like a glitch or something that’s not working. I’m really hoping they make some changes to this game! Such a shame that it seems they are more concerned about money, than people continuing to play..Version: 1.3.0

Character flawsI agree w/Luis905..”umm one big issue”. The levels are hard, but they want you to continuously spend money on coins etc.. to try to win or put in an ad about other versions of this game. It gets frustrating and you want to put the game down and never return. Let’s say you’re rewarded with an hour or more of free play, it ticks down from that minute instead of letting you go in and play on your own schedule and let it tick down. Some of us work for a living and may play during our lunch or break, if you activate the free time, it is ticking down and over when you are off work and can play. The creators want you to acquire other versions/themes of the game.. if they’re like this one.. no way I’d get them. Funny that in the garden today while sweeping the butler says how he like to keep the dust out of the carpets there and keeps a clean house ( same thing he says in the house.. you should change the text to match the scenes) the guitar is in the house, but it magically appeared for him to sit on a bench and play it while chastising me about how hard the game must be for me to play. when you lose each life, the look on characters face is like you’re a failure... this doesn’t encourage you to play, you want to avoid that look like the plague. At times it’s disheartening. I will still play, but you lose interest in the story line due to frustration of game levels.Version: 3.3.4

Levels really hard..payout really lowI really like this game and Gardenscapes but it is getting very discouraging to play. The levels are so hard and the payout is so low. I’m deleted the game today because I don’t spend “real” money on games, especially when there isn’t a good return. The amount of coins that are needed to buy things like boosters and lives are crazy high. 900 coins for 5more moves on a level is crazy and then if you want to do it again, it’s 1200! When you only win between 50 and 100 coins ( on a really good round) it takes a really long time to recoup. They are very stingy with giving you boosters and chances to get more coins. I play other games that are very generous with coins and boosters which allows me to play and enjoy the game. Isn’t that what the game should be all about? Challenging levels are one thing, but when it takes so many lives to win a level it’s not fun anymore. I won 2 hours, played constantly for that time and only made it through 2 levels. Also, when you win 2or 3 hours of free play, it should be put away so I can play when I want to. If I win 3lives on the wheel, it gets put away...I should be able to play an hour at a time when I want to play....I worked hard to win those hours and I should be able to play them. Love the game, but it’s too bad that the developers are really greedy and don’t want us to enjoy their games..Version: 3.3.0

Very inefficient and about micro-transactionsThis game has a well thought out story and appears to be very entertaining to play. Everything was functioning seamlessly until I reached a level barely a day into the game and was met with issue after issue with either not enough lives or not having enough coins to extend my amount of moves. I have been on the same level for going on four days and have already spent almost $10 in AppStore micro transactions attempting to just get past this one level and yes like you would’ve guessed all those coins were gone within five minutes of purchasing and I was still stuck on the same level after spending $10. All in all this is one of those games that works more towards advertising, getting the game out there, and setting everything up to bring in the consumers and then has all these dead ends barely a day Into the game that in some way or another require you to watch advertisements for their financial gain and make micro transactions in their game. All in all I would consider this game to be an absolutely awful download or purchase because this developers only goal is to take your money. For all the individuals who have fallen in this selfish developers trap I’m sorry..Version: 3.0.0

Well developed gameI do indeed enjoy playing this game. I play it normally thru out the day. It helps the time go by quickly. The only thing that bothers me is the hard and extra hard part of the game. I realize that it breaks up the monotony, but, I spend days sometimes trying to beat the level. But, it is good that the hard and extra hard are few and far between, so it’s not overwhelming, it’s a good change of pace. And, as others have said, rewards are few and far between as well. Especially with the hard levels, the rewards are just this: your normal level low coin reward is doubled and you are rewarded with one extra star. I know you have to make money in this venture, but, your doing it to the detriment of your customers. There is a reason we play games that say that they are free, it’s because a lot of us do not have the funds to use actual money to progress farther in the game faster then the other players that can afford to use their hard earned money. In conclusion, I think this game is well worth 5 stars, however, I did only give it 4 stars on account of the hard and very hard levels & the lack of well deserved rewards. I think there should be better rewards and it should be a little easier to get stars. Just my opinion for what it’s worth. But, great game!.Version: 1.3.0

Riding the fenceI love the whole concept of the game, the feeling of accomplishment and pride, lol, as if it were MY home. The ONLY reason I put 3 stars is because the spend v reward is the biggest joke I have ever seen on any game I have played. Period. There isn’t a level you cannot beat with no money involved but it will take you about 4 days of playing the same level. Then you spend astronomical amounts of money to buy the goodies that help you win each level to have them nickel and dime you by making sure at the very last, when you should be able to pick a move that has ALWAYS, with no exception, removed x amount of things in certain patterns or directions, it only works partially. So, guess what? You guessed it! When you have already spent gratuitous amounts of money to win something, that never in a million years makes you feel like you won anything, you have to spend more. My moral to this story is, as much as I like the whole concept of the game, I get so angry and frustrated at their trickery(aka:dishonesty) with their power plays and how they usually work compared to what happens at the end and how the reward system works that I have decided to find a game that I have no problem spending money on but walk away feeling happy and relaxed about how I spent my very little free time that I have and my money that I work very hard d for..Version: 1.2.0

Could this be my second love?So I’ve been playing Homescapes for the past couple of months (yes, I said months) and I must say this game I by far one of my favorites and I am finally at a point where can break it down real brief. Short background about me, I grew up playing the classic game Bejeweled! Which trickles down to all these copy’s of the “traditional match-3 mechanics”, however Homescapes does a beyond amazing job of intertwining this type of game pay with a well-developed storyline! As of this review, I’m currently on level 415, have accumulated about 40 stars, and am on day 6 in the story and have only about 1/5 of the game completed (this is a rough estimate based off of the amount of the estate that I’m making progress in! This is definitely a game that I have been enjoying level by level until completion, from the basic to the super hard (difficulty settings)! There are also constant twists and turns for each level! Like the developers at Playrix really sat down and thought of a variety of ways to get people like me addicted to the amazingness their minds constructed! This is pure awesomeness! I greatly appreciate this game! It’s relaxing vibe makes it perfect for any time of enjoyment! Playrix! Y’all did your do on this one!.Version: 2.4.0

HomescapesI liked the game at first but the more you try to play, the more ridiculous and costly it gets. I love all kinds of match 3 games, but the more I try to play both Homescapes and Gardenscapes the more frustrating they get. I believe games should be fun and challening, but come on, this is beyond ridiculous. I looked and read other reviews, a lot of them, nd they all basically say the same thing. I cannot believe Playrix, the developers and makers of some really wonderful games came up with something this impossible to play. The Develpoers REALLY need to pay attention to the reviews. They should really listen and make some serious changes to fix what could be a wonderful game. I think the developers should fix the game so the power ups are on the side so you can choose when to use them, and if you have any left they should be useable on the next level. I think the developers need to really read the reviews and seriously think about making some changes. One change, let us choose when to use our boosts or power ups. Put them on the side and let us be able to use them during a level at nytimei stead of all of them at once. Does anyone know if any of the developers even read the reviews. Why ask us to rate the game and write reviews when it doesn’t seem like the makers of the game are even reading them..Version: 2.2.2

Interesting Game... Can Be ImprovedI simply adore Homescapes. It is fun and easy to learn how to play, and it kills time while making us think. I believe the new tournaments are fun, but it needs more. The levels need to make it so more coins can be earned. If I earn the minimum coins per level (50) and play 10 levels, it still isn’t enough to get a retry on a particularly hard level. Now I do think the fact they are called “Hard Levels” makes it better for us to prepare, and definitely the coin amount there is worth it. But in order to pass a level, I spend almost 6-8 hearts if it’s extremely time-consuming and hard. There is still the issue with more prizes. I like the daily bonus, but after the seventh day, it sent me right back to the first day without any prizes. I believe it should be after the 7th day, you get all the prizes from day 1-6 at the same time, and then day 8 and on should have more until you reach every seventh day again. It’s a good way to make people play the game. There also need to be more tournaments that don’t give prizes based off places. I never get first place in the plane tournament, but in the knitting ball one, I got a lot of prizes and it made me feel more encouraged to try. This game is great but definitely needs more to attract more and lose less people..Version: 1.4.0

On Level 1725So I’ve played this game for a long time. I can fairly say that it is a well-executed game with consistent updates and support. I like the creative side as well as the puzzle side it’s a nice balance. One thing everyone should know unequivocally before beginning, however, is that the developers hate the players. Hate may not even be a strong enough word for it. I could be wrong, maybe it’s impossible to fairly balance a puzzle game but to program it so much in the favor of you losing is... unsurprising considering how often it wants you to purchase things. Now, you don’t have ads in this game, which is nice, and the options to purchase don’t ensure victory (I mean at all), so in a sense the game is consistent and there’s some comfort in that. The reward system is pretty rough, it does sometimes feel like an endless attempt to wear you down. You will rage quit from time to time, or put it down for a couple months, but this is a casual game. Whereas other games make me feel as if they’ve earned my business, I find the challenge of this one is seeing how far I can go without spending any money, because it tries so hard. It’s my tiny moral victory. But hey, great time waster so if that’s what you’re going for, you’ll likely stay engaged and distracted from your reality and isn’t that what we all want anyways?.Version: 3.7.0

Subpar brilliance.Most of the reviews I’ve read have been accurately stated, this game is a typical game while at the same time being uniquely special. The creators found a concept and design that are both fun and a great way to entertain oneself when needed. However the game like the majority of games in countries without micro transaction laws, is heavy on giving users the need to spend real money and light on actually rewarding users for their hard work and commitment. All in all one could do a lot worse, if you can manage to avoid spending real money on an app, intend to use this game merely to entertain yourself as a time killing option, or simply don’t mind spending real money and enjoy these types of games, then this is at least a 3 out 5, in my opinion it would easily be a 4 or 5 out of 5 if the game didn’t drag out every little detail possible while exploiting potential monetary gains. However, this is 2020 and unless you live in a country where micro transaction laws exist, then you’re completely use to the modern manner of app/console/computer gaming where product quality and consumer satisfaction have taken a far back seat to profitable gains, because let’s face it, business innovation has died and flogging a dead horse for everything one can get out of it is the only skill modern business has left..Version: 3.5.0

Initially Fun, But FrustratingI downloaded Homescapes because of the ads for it I saw on Words With Friends. The ads mostly show the lead character, Austin the Butler, in a sticky situation and the player has to pull levers to get him out of it. The actual game, however, is mostly improving the large house owned by Austin’s parents. The sticky situations are called “Austin’s Bad Dream and in 35 levels, I have only been able to see a few of them. The game is mostly playing a form of Candy Crush to earn stars in order to improve the home. That part is not so bad. The music is pleasant and the game is a relaxing time waster, at least initially. I don’t mind using the earned stars to replace furniture or a rug, but as the game goes on, you have to use the stars to do just about anything like answering the door, unpacking a TV, or even starting a new day. And once you’re out of stars, you can’t do anything else until you have won more candy crush games and earned more stars. You earn one star from winning each candy crush game no matter how difficult the game is. Win in one round, earn one star. Win after 20 rounds, earn one star. The idea of course is to get the player to purchase items to play longer. I get it. Most games I have seen do the same thing, but they don’t ramp up the difficulty so quickly..Version: 3.7.0

Great and entertaining game but...Honestly, I love this game. It is very entertaining and sometimes I spend hours in a day playing it. The levels seem to get really difficult after you start renovating the third room. I really find it so frustrating that we have to wait 30 minutes for each life to come back. Also, the amount of moves given in each level is ridiculous. Sometimes, you need just 2 more moves to pass the level and you can’t because you’re out of moves. Then, if you want more, you have to pay 900 coins for only five more moves. And if you don’t have the money, you have to forfeit and loose the game. Other times, you can join competitions and get really cool power ups. If I get stuck on one of the levels in the challenges, I loose all my prizes and earned money. The point of the game is to be fun and decorate a house, which honestly is my favorite part of the game. Don’t get me wrong, the matching part of the game is so fun too, I just hate the fact that you have to wait so long to get lives and some of the tasks they ask you to do are just ridiculous. As an example, if I got a cat in the game, it says I need to give a star just to name it. I mean that’s ridiculous. The game is so fun, and after reading a lot of reviews I do think the game should be updated and should fix these problems..Version: 2.8.0

Almost 5 Stars, addictive & fun, but...I don't have complaints at all about game play or rewards like some others do. I feel it's challenging, but not frustrating, very satisfying. I like gameplay more than Gardenscapes, which I still play as well. My only complaint is one others have had as well, this game is called HOMEscapes, but for weeks the story line has me upgrading the garden when I've only renovated 3 rooms in the gigantic mansion. Just when I thought I was finished in the garden, the story line STILL has more garden tasks. I really want to see more of the mansion! My daughter played this game as well and mostly stopped playing when the garden renovation began because she wanted to renovate the home. I can see how those with less patience would easily give up if they want home renovation instead of the garden. I'm on level 454 and have only renovated the butlers room, great room, kitchen, and stairs! Maybe the creators of the game could give players a choice on which room or area to continue with? Otherwise, I love the gameplay. Just stick to the idea of home renovation instead of branching to other story lines for so long. Don't mind it for a few levels, but veers off way too long..Version: 1.4.0

HomescapeThe game is very fun to play and I’d play it more often but I feel the game should allow you to send more life requests then once a day and you should be able to receive more life request more then once a day also when you play a super hard level and beat it you should receive at least 3 stars not one especially when it’s so hard to beat and on a hard level maybe 2 stars and a normal easy level 1 star especially when it takes all your lives away just to beat a super hard level and takes days to beat because you can’t ask for more lives or receive more lives then once a day so it makes me not interested in the game. It’s also funny cause how I started playing this game I was given a false advertisement showing that it was a guessing game of what I should do when something goes wrong and the game is nothing like the advertisement but I played anyway just to see if eventually it would lead to that and nothing yet so I was disappointed. So I stopped playing for a while and just started playing again I’ve grown to like the game even better then soda crush and I absolutely love that game and this game has grown on me and I’d play more and give a better review and give it a 5 star if you could fix it adjust some of these things to make the game more fun and interesting.Version: 3.3.4

Who has time to spend weeks trying to beat a single levelI really enjoyed this game initially. The puzzles and all were really fun. But I just don’t like the fact that every little thing you do cost multiple stars and so you have to complete multiple levels to do the simplest things that honestly shouldn’t cost a star at all. Really thought the game would be more focused on designing the house. Not the garden or paying attention to what’s going on in town. Additionally, I understand the game is supposed to be challenging. But who honestly has time to spend weeks trying beat a single level to continue on with the game. Some levels are literally so difficult that the user ends up frustrated and just closing the game out for the day. Sure I’ve spent a fair amount on money trying to beat those select levels. And I see some user reviews that talk about spending a huge amount of money. But who honestly has time to devote that much energy into a game as well as waste money trying to get through a level just to get stuck and have to spend more money again later on a higher level. Really think the developers should have an option to just skip one if they can see you have tried 100 times and still can’t get past. It just ruins the game if you can never progress any further..Version: 2.0.0

Good for a FEW FREE hours of funI knew this game was too good to be true. It was super fun and addicting, and I’m not even the game type. It’s much like another popular similar game that had people hooked for hours—but with a cool twist that added to the appeal. As you complete levels, in a Sims style, you are helping a character rebuild his childhood home. It’s fun seeing it go from shambles to chic as you play! I thought, wow, this is free?! (I noted the lack of ads and waited for it...) All things that seem too good to be true usually (always) are. After a certain point, you need money to buy coins in order for passage of the levels to be possible. It IS possible to pass them, but only after several tries, and your tries are limited to “lives” that you must buy or wait minutes/hours to reload...Sound familiar? I refuse to fork out money for monetary units in a fictitious world. I’d rather pay a flat rate and just have a more accessible game, if that makes sense. I just can’t justify buying “coins” or “stars” or “hearts” or whatever it is the game uses as barter. So, with that, back to my real life, and I’ll probably play this every once in awhile while sitting in a waiting room or something like that. Like the other game I’m alluding to, this will inevitably be deleted and forgotten about, but it was good for a few solid hours of fun. :).Version: 1.6.0

New advertisement is misleadingI’ve been playing for over a year or more, and have gotten to even form a team with people I know Overall I can say it has relaxing music, beautiful graphics and kinda boring and challenging yet nice gameplay the events keep people engaged so good job on that. The thing is, i’ve been seeing new advertisements all over the internet of fairly crappy ads that trying to get you to engage in the game. Keep in mind, I’ve been playing the game before these low quality advertisements. And honestly, If I’ve never played the game before, I would not probably click on the ad or get it at all based on the low quality ads I see. I would assume the low quality and slow ads I see mean the game is just like that. Even though the whole game is not even represented in the ad, I would have no clue. Also, the cover or thumbnail icon of the app is a low quality image too, I’d assume it was one of those games with ten million ads when in actuality it’s so much better. For the mini game, its ok, but I really would suggest bringing up the graphics of it to match everything else in the game. Game developers, please change your advertisement strategy. The advertisement looks cheap and is really misleading where as the actual game is so much different from that..Version: 3.7.0

Fun but frustratingSo I been playing for almost a year now and I’m on the 1000+ levels. It’s fun but it totally clickbait me on Instagram with the little games that I haven’t seen once after downloading. I’ve gotten so frustrated so many times I had to stop playing for a couple of days because the levels get so hard you need god to help you and not boosters. Sometimes the normal levels are harder than the hard ones. Not only that but you start by collecting 1 star per game to having to pass multiple levels for one task, which can take 3 stars per task when it used to be 1 Star per task. And I hate when you’re remodeling a room and at of nowhere something happens in another room you have to fix. Like, everything is supposed to be new, why are they making me waste my stars on a room I had already finished ? And 5 lives isn’t enough! Either give me more lives or make them take less than 30 minutes each to reload. Oh and lastly if you’re getting a gift for infinite time let us choose when we can use it. I shouldn’t have to waste it because I had work or class. Sometimes you can’t play for 2 hours at that very second. Your girl has a life too you know..Version: 3.6.0

EhhhhI LOVE this game but it gets boring when I get stuck on a level it kinda takes all the fun out of it when they make these super hard levels that are almost impossible to beat. I wish that we could get more than one star for the super hard levels and only one star for the easy levels to at least make it worth the headache. Overall, I really do enjoy the concept it’s fun to renovate the house and the graphics of the game is very well done. I will change my 3 stars to 5 stars when you guys can change the difficulty of some of the levels. It’s literally almost impossible to beat some of them and it’s very frustrating. I keep comparing it to candy crush which is my all time favorite game and the difference between the two is that candy crush gives you WAY more incentives for beating levels and gives you the opportunity everyday to win free power ups their version is a lot more fair in my mind. Also, I wish there was way more mini games as well since that’s what made me install the game in the first place. All in all, like I said it is very fun but the developers need to change the difficulty on some of the levels before everyone just stops playing this game. Literally no one on my team is EVER online so I can’t even get free lives from them. 🤷🏻‍♀️🌝.Version: 3.6.0

Fun matching game with a little extraThe match game itself feels pretty comparable to others, what I enjoy though is that beating a level allows you to make transformations. Just an interesting spin to make the game a little more addictive. The little side quests like trophy challenges and the parrot gifts are super helpful. However I will say sometimes you are gifted 30 min unlimited game play and you don’t really have an option of when to use it. So if I am getting in a quick game on a break or before dinner and I am gifted one of those it goes to waste if I can’t continue to play for an extra 30 min. Not going to lie, at those moments It really is frustrating because you get only 5 lives and the regeneration rate is slow. In addition the buy rate for items feels a little high. As an example to buy an extra 5 moves at the end of a tough level is 900 coins. You maybe get 55 coins for beating a level. So you have to tear through 18 levels to earn enough to buy that extension. It actually de-incentivizes me to buy a package because it never really feels like you are getting a deal. That being said if you can play and not get frustrated when you get stuck on a level for days, or are willing to pay for buy ups this game rocks..Version: 2.6.0

Fun with a few minor issuesDon’t get me wrong, I love this game, but it seems a little slow. Like in the beginning when I was trying to repair the entry hall, the can of paint spilled. I know that it only took 1 star to clean it up, but really? That part was a waste of coding and time for one little thing that they don’t need, and it was annoying. I just started playing, and I already like it, but I also see that it will be a little stubborn and slow at certain times. And in Austin’s room, when your done with it and everything looks new, there’s a dusty old desk that doesn’t go with the room, and I felt like I should replace it, but I can’t. There were a few more parts that didn’t need to be there, but they put them there. Like when Austin’s dad stomps on the floor and breaks it, he they didn’t have to do that. Austin would have repaired it anyway. I am also confused about when Austin got to the house and went into his room and instead of a bed, there was a couch. Where did he sleep? Also, if nobody had lived in the house for years, why where the clothes on the statues not dusty? If you make another game from another game then shouldn’t you mention it? I mean it said nothing about Gardenscapes. I liked the game, but it had a few issues..Version: 1.7.0

Love itLove this game but we should get $$ easier, it gets a little hard sometimes... just wish you could get extra cash.Version: 1.0.0

Good game that could be better..I really like this game, but some of the early levels are too hard and it can take way too long to build up stars. I also find it very frustrating how many stars you have to 'waste' on pointless tasks like opening a parcel. I love choosing furniture and doing up the house and think every task should be related to this..Version: 1.0.0

Really fun but...Please rethink the game. Really hard to get through some level. Not enough hammer or bonus stuff. Also you never give enough money for us to continue. It gets boring when you can do anything..Version: 1.0.0

Bait and switchI kept seeing the ad for this game and thought that looks like fun. Putting out fires and fixing the plumbing. That’s not the game I downloaded. This is a puzzle game. Which is puzzling to me. Why don’t they show this in the ads. And where is the game shown in the ads? Because that’s the one I want.Version: 2.6.0

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