Manor Matters Customer ServicePlayrix

Manor Matters Customer Service

  1. Manor Matters Customer Service
  2. Manor Matters App Comments & Reviews (2024)
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Welcome to Castlewood — an old manor full of mysteries! Why is it abandoned? What’s hidden behind the tapestry? Is the manor really haunted?

Inspect and renovate rooms, find curious artifacts from all over the world, and unravel the secrets of this thrilling location together with Carl, your charming assistant! Are you ready to step inside? They left the door open for you… come on in!

GAME FEATURES:
● Explore stunning scenes to find hidden objects and earn stars
● Try your detective skills with a variety of modes and items
● Restore the manor to make its interiors strikingly beautiful
● Search for ancient treasure, unlocking rooms to get more clues
● Delve into an intriguing storyline with a wide cast of characters

Enjoying Manor Matters? Learn more about the game!
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Questions? Check out our Web Support Portal: https://bit.ly/3lZNYXs or contact our Support Team by filling in this form: http://bit.ly/38ErB1d

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Manor Matters App Comments & Reviews

Manor Matters Positive Reviews

Beautiful gameI can’t rave enough about this game. I usually run far away from these kind of games similar due to them all being “match the blocks” kind of games. This game is one of the only that does it different with the “I spy” gameplay. NO MATCHING BLOCKS OF ANY KIND! Thank gosh!! This is exactly my kind of game. & can we talk about how beautiful the animations are? The story is interesting and the player engagement the characters have with you is refreshing. They talk to you & you can watch the characters walk around doing their own thing around the house for hours. I love how you can pick your own style when decorating. I haven’t spent one dime on the game and I’m on level 470. They give you great daily rewards and bonus items to help you get through the levels. Some levels are challenging I will admit I’ve got frustrated a few times but it’s not impossible to beat without spending money. You just have to work the hard levels a few times before beating it, a lot of levels test your memory on where the items are. Sometimes I’ll take a break for a few days and I’ll come back and they will welcome me back with rewards. I LOVE THIS GAME. It’s my favorite way to wind down for the day..Version: 2.8.0

Good Game but a notable issue with Levels.The game is great. There’s always more to do and it’s not just a simple Candy Crush-Like game. There are no ads and the rare bonus games are interesting. But the Hard and Super Hard normal levels rather than the “find” levels are not hard in difficulty for the same reason as other hard games. Rather than just being a challenging mini game, the level seems like it’s relatively easy but gives you very little moves compared to what you’d normally need to complete said level. So rather than feeling like any progress or learning curve is needed it ends up feeling like a level you can only win by chance. This frustrating since at times you can lose simply because you did not get any special items and these levels are impossible without them. The Find levels have a different issue all together however. The lack of definitions of context. It’s very common to lose a find level simply because you don’t know what a word means or a word is referring to something it normally would not. I feel there should be the choice to click the word and see a definition or the word used in a sentence. The time should pause for the latter but not the former. There is also the move suggestions. They are extremely annoying for people especially those with Misokinesia. I wish there was a setting to turn them off especially since they happen within 2 seconds of not moving so they are extremely constant..Version: 3.1.0

I like itBut I don’t love it. To much of the game is led by chance (special moves on extremely hard levels that really are not that hard but you can do it only in a few moves, how dare I say? Luck is to much of play here trust me I’ve redone levels a doz times + and some of it and to much of it is left to chance. My real prob is when it decides to move your pieces around- and it’s on one of those super hard levels … I’m playing it like chess knowing my next move or so if this or that remains similar and bam everything’s flipped- or the arbitrary suggestions to not helpful points. Let us turn these weird aspects off. Lol and I mean setting a game difficulty is that to hard? Genuinely I don’t want to do those extra hard levels and it causes me to put my game down because I run out of lives right? Well when you pick it up 4 times more and are stuck waiting on luck and a couple days pass because your playing when you can well guess what? That’s less time playing your game. I’d be playing quiet often but it’s miserable sitting on the same part for days and sometimes whole game goes down for a week then like it’s not the goal here right? Let us play and not have a game set by chance w minimal turns lol and minimal lives etc as for the week and find I mean sometimes you could use a better word to mean something- I know it’s fun to be fancy or old world but like sometimes …. I don’t want to do a level over because what’s a this or that until it’s shown to you after.Version: 3.7.2

Amazing Game, Except for New UpdateEdit: Bumped my review down a star because they now force you to play match-3 levels when I specifically downloaded this game to NOT do match-3 levels. Miss when this game first launched and felt unique. Let me start by saying I love this game. This is by far my favorite take on the “play mini games to renovate a mansion” style of game. The scenes are challenging but never impossible, and it doesn’t feel like you have to use power ups to progress. The game is beautiful, the characters are fun, and the story is enjoyable. Before the new update, you would spend energy to play a level and regain that energy upon successful completion. This made it feel like you were making progress upon a win and you didn’t feel punished when losing—once you beat a tricky stage, you could keep going. To me, this set Manor Matters apart from other games, since I didn’t feel forced to buy energy in order to progress. Now, you no longer regain energy on a win. You can only play a few levels before being forced to wait and come back later. I suppose this is supposed to make you want to return to the game, but it’s only done the opposite for me. I no longer want to come back to the game to play level after level, because I physically can’t anymore. If the energy system gets fixed, I’ll bump my review up to a five. Until then, this game is missing the core feature that made me choose it over others in the genre..Version: 3.4.1

Used to be 5 starsI loved this game when I first downloaded it. I used to play Homescapes but when my phone started having issues and I needed to get a new one, my game didn’t save (my fault I know) and I had to start over. Being that I was so far along, I didn’t want to restart so I downloaded this since concept was similar but the “finding scenes” versus the “matching 3 in a row” was much more interesting. The scenes and graphics were beautiful. Yes, it could be challenging especially with features such as the clouds or the silhouette modes, but either way it would still draw me in. Since the new update released about a week ago, the “finding scenes” appear one out of every 5 or 6 turns..which now have been substituted with the dreaded “matching 3” or more in a row. When the “finding” scenes do come up, they are beyond easy and if you’ve been playing this game long enough …you know exactly where to look to find the objects and it’s just not fun anymore. It’s now become like a candy crush wannabe which lost the appeal. Not to mention when you do get a “finding”’scene instead of the “matching” game, they are the same 3 or so scenes over and over. The whole allure was being able to unlock new scenes and find new and different objects. Too bad. This game used to be a 5..not sure why the switch over happened, but it would be nice if it could go back to more of the original game..Version: 3.4.1

First it was the time constraints now it’s the match threeOriginally I complained that in the hidden object seemed the time constraints were to limiting and forced you to use your hints in order to comply with the ridiculous time constraints. It would be much more fun to play if there were no time constraints or something better than two minutes. They seem to have made the scenes easier because I don’t have that problem anymore and I’m really well into the game. Maybe level 800. Now I am complaining about the introduction of the match three. It is quickly becoming the dominant part of the game. At first it was fun but now it is ridiculous. One scene I just played gave you six or 8 moves to cover 64 squares with grass with certain items locked behind chains and boxes. It took me 20 moves. Other scenes give you 14 moves when other games would at least give you 24 or even 30. I guess I will start using my life lines but I’m not sure if you lose your streak which gives you the aids that allow you to pass them to begin with. Someone was right when they said this game is a money maker in disguise. The match three needs help. I am going to delete this game if something is not fixed which is really sad because I wanted to play it until the end. I don’t mind spending money a little bit but not $20,000 per game (game currency) on match three..Version: 3.6.6

Fun but Doesn’t last LongI don’t usually write reviews but felt compelled to do so for this one. I love search and find objects ever since I was a kid at the doctors office with the Highlight Magazine. I’ve tried others but the graphics were not what they are here. Absolutely beautiful! I was really looking forward to this game and seeing the map of the house I was quite excited! Unfortunately, I’m not enjoying my time. The time it takes to clear a level takes so long. With double finds and silhouette making it difficult, sometimes what a pillow looks like might not be what your looking for because a neck pillow is unexpected. Then there’s items you just don’t know what they are. When you use your energy and clear a room, you still loose your life instead of keeping it in order to keep moving on and messes with the fluidity. Yes, the developer placed a daily wheel to win some prizes, but the tools alone are quite expensive and I’m tired of being hit up to buy energy. Again, beautiful graphics but the fluidity of this games is a constant “stop and go, stop and go” ... and takes too long to get through 1 room. The silhouette and double object challenges are not fun, booster packs are too expensive. I find myself putting the game away and playing something else. A game I can sit with for an hour at a time, in my evenings to relax. Sorry ... I wouldn’t recommend..Version: 2.0.0

Almost PerfectThis game is my favorite and has been for quite some time now! My only REAL complaints (maybe this is just for native English speakers) are two things: 1. If one of the items I’m searching for is candy - for the love of god, please don’t put two types of candy in the picture! I often see a combo that includes either a box of chocolates, a candy cane, and/or a lollipop. I have to figure out which “candy” is the right choice, and it could be any one of the three. 2. Things like a) “cone” shouldn’t mean that it could be an ice cream cone OR a pine cone. I may be in the minority here, but I would never understand what was meant in real life if someone called either of those items just “cone” b) “lily” should just mean an actual lily (like it does on some levels), and not used for a fleur-de-lis. Just because (I think) the literal translation of fleur-de-lis is “flower of lily” doesn’t mean everyone knows what it translates to in English and also that you need to look for something that’s not the literal lily flower. *A side note: items like bow, money, and bat make sense, though. If I’m talking with someone about any of those things, I generally wouldn’t further specify in conversation that I meant gift bow, baseball/animal bat, or break down money into saying coins or bills..Version: 3.1.0

Love This Game, but wish they’d fix the chat boxPlayrix has fixed every issue I’d have wanted, except for the super irritating chat box in the iPad app. I really was happy to see the teams added to the line up of improvements. That said, I really hope the chat box gets fixed. I’d give the game 5 stars if that happened. It’s very difficult to type in the chats. Characters, such as an exclamation are often not rejected, causing me to lose all the typing I’d just done. Also, I can only do one message per session. If I want to do more, I have to literally shut down the whole app, then recenter. Since I’m a team leader, this is really time consuming and irritating. I don’t have these issues with other Playrix games on my iPad. Another issue is if you take too long typing in your message…all the characters squish together when the space characters magically get removed. It would also be really great if we had the ability to edit our chats. I don’t have as much trouble with the Windows app on my computer, as I’ve had with the iPad chat, except that the Windows app tends to freeze up or slow down so much that the app has to be restarted. Hope that will get fixed too. Still, this is a great game, just like all the other Playrix superstars!.Version: 4.6.0

Fun Game, Tricks to Make you Spend CoinsThis is a fun game. I usually do not use real money for in game purchases. However, because you can only play 6 rounds at a time and then have to wait 120 minutes for your energy to fully refill I purchased some extra coins several times. But after each round it suggests you buy a power up with the the Okay button being the prominent option. I’m thinking Okay, I read this but not Okay use my coins to buy the power up. You have to really change your thinking to interpret what it says. It does not ask, Buy Now? Or a use any better clarification. I have to stop myself and remember that I need to X out of it in the top right corner like you would with an advertisement that you’ve viewed and don’t wish to be sent to the App Store. At least when you are sent to the App Store in other games you still get a chance to decide if you want to buy that app. I’ve wasted money accidentally hitting okay and thus losing the energy I bought to play rounds. Bad set up. The way I will solve this is to stop making in game purchases. The developer has refused to change this feature so watch out..Version: 2.3.0

Search or memorize the tricks?Really was a fun game throughout the first room, but as the game gets more difficult, the developers resort to tricks to hide objects. The cumulative effect is no more fun; the way to clear a level is to memorize their tricks and then be able to try all the possible locations and versions of objects in a ridiculously short time. The tricks include: an object might be realistic, or just an outline, or on a sticker, or a stuffed animal, or drawn in exactly the same colors as its background, effectively making it invisible. It might be any of those types, in any of a half dozen locations, and there are ten of those all to be identified in a few seconds. And all of those variable change with each try. So you may need to play a scene dozens of times to find and learn all these variations, and then be quick and lucky enough to hit them all in a crazy short time. Thats not fun, its just stupid. I will particularly complain about objects that are virtually invisible, due to being colored to match the background. At the end of a round, when stuck on one of these, the game will show you where it is, but I cannot see it at all, even when highlighted. Argh. Not fun at all. I have visions of the developers laughing at us and being so proud of themselves. It should be a game, not a hackers contest!.Version: 2.6.0

Been a good game, bring back plzI’ve been a consistent player since 2020, and have enjoyed most of the journey so far. Overall, the game is great. The graphics are wonderful, there’s no ads (BIG PLUS), and I’ve never had an issue with functionality. However, when I originally downloaded this game it was because the main gameplay was Search & Find. Which are my absolute favorite types of games, it helps me look closer at small details. I was smitten with this game at the beginning and played as much as I could. Now, unfortunately, I don’t play it as often because it isn’t particularly “fun” anymore. Simply put, it’s become another match 3 game with mayyybe a few scenes to search here and there. There are already so many of those M3 games out there, can you please bring that back? Maybe change it so there’s more scenes to search and a few match 3 levels in between (far and few) the search levels. This game was my getaway when the outside world was too stressful, but now it’s just frustrating that I sometimes avoid playing it. Match 3 games are purely based on chance (especially the purple & red levels) and those 5 lives disappear real fast. Maybe I’m a whiner, but I miss how this game originally was..Version: 4.0.0

A Perfectly Disguised Money MakerThis well-made game is fun, entertaining, and exciting... at first, anyway. A classic search and find with a twist. Levels start off fairly easy and get uber hard super fast. Gotta admit, it’s the perfect money making ploy. Build a beautiful game, make it entertaining and fun at first so people stay; then quickly increase the difficulty so players are more likely to spend money on search aids and energy needed to keep trying. Sure, there’s a daily spin to get a single, free item here and there and you can get free energy IF your friends on Facebook also play it, but when puzzle after puzzle is uber difficult, it doesn’t amount to much. Considering the sheer vastness of the mansion and due to its size, the levels ideally would have progressed in difficulty much slower, but that doesn’t draw in too much need to spend money of items, now does it? I’m at a point now where I can use ALL of my energy on a single level and NOT beat it, and I’m really not that far, considering the size of the mansion. As it is, I have a strong inclination to simply delete this off my device and never look back. A likelihood in the near future. Shame though, because it’s well made. For that reason, and the classy feel it gives, I give a 3 stars. Would easily have been a 5 if not for the quick increase in difficulty..Version: 2.1.1

Well balancedI was apprehensive about getting a game from this developer- I’m not a fan of Homescapes or Gardenscapes, but this game excels where the others fall short. For starters, the gameplay is far less repetitive. There are frequently new scenes, modes, objects to find, and places for objects to be found. The scenes are challenging, but never feel impossible (an issue I had with the Gardenscapes/Homescapes tile-matching gameplay). The artwork is very pretty as well. Essentially, the tile-matching mechanism in other games is a mind-numbing chore, but the hidden object gameplay in this game is actually fun to play! Additionally, renovating and exploring the mansion is a lot of fun. I really like that you can change the design decisions after you initially make them. The gameplay is challenging and pretty, the story is fun and interesting, the mansion has plenty of interactive options, and the “energy” mechanic is very reasonable (energy isn’t lost if you win the scene and replenishes fairly quickly). I definitely recommend this game! EDIT: Literally as I was writing this review, the game updated, changing the energy mechanic for the worse. Energy is now lost EVEN IF you complete the scene, and doesn’t replenish as you’re playing scenes. I’m really bummed about this, and I’ll be playing a lot less because of it..Version: 1.8.1

Fun to play...This game is definitely not a little kids game. The short time limits can be more frustrating than fun. 1 minute time limits when you’re searching for objects based on just the silhouette are difficult. If the time limit is going to be 1 minute then the objects should be more noticeable in the scene. It’s almost impossible if you don’t have any tools to use. Also, so much time is wasted if you have to zoom in and then zoom out to see the next item on your list or if the item name is not a commonly know term. For those 1 minute challenges, I would like to suggest letting players study the scene for 10-15 seconds before the timer starts. Another suggestion I have for this game is to let players accumulate more than 50 energy and let the energy replenish at a faster rate. Difficult scenes means that you can only try 5 times and you’re pretty much done, unless you’re able/willing to pay for more time or energy. I like this game but running out of energy and having to wait so long to try again is making the game less fun each time I play it. Trying to find the objects is the best part of this game and it’s easy to lose track of time while playing. For future updates, please consider letting players replenish energy faster and accumulate more energy so they can have more continuous play. Thanks!.Version: 1.5.4

Okay but could be betterI love this game, that much is true. But I have a few issues with the gameplay. To start off the game uses cheap tricks to hide some objects. Once when I was stuck on the same level I had to buy a hint for the final item: the vauge outline of the dancer in the market place scene. I feel like the objects should be hidden cleverly, not in the background in windows (like with the study and the… parlor room I think?) and items shouldn’t been almost 100% obscured by another object. Another issue is with the hiding of objects through very small and well blended in things, such as the items hidden in the fabrics in the market place scene. I also believe that the Silhouette challenge should have white outlines included for the pictures. That way you can clearly see that: Oh! That isn’t two disks, that’s a box! I also think that the star price for most actions are ridiculous. “Really? 14 stars to put away a statue?!” I feel like events like the musical one (where you collect coins to buy new decorations based off of a theatre) should either be longer, cheaper, or have it be “You’ve collected 27 coins, blank now unlocked!” And have the coins act less like stars, and more like “collect 37 for blank, 46 for blank” so its more attainable! But a fun game despite all that!.Version: 2.4.2

With improvement it could be one of the best gamesWhere to begin… The game has a great story line and very enjoyable, enough to keep me coming back each day. The rotation between the search and find puzzle, the mini games as well as the matching block puzzles, are not equally given for each level. I feel like I’m stuck constantly on my least favorite part of the game- the match and switch pieces puzzles. I’m fully convinced each hard level will cost money for in game boosters because I have been stuck on the same level for over 20 attempts and the only way I can beat it is by buying boosters each time spending a ridiculous amount of money on a game. If I wanted to spend that much money on a game I would go to a store and buy one that I can actually enjoy and beat. You will begin to realize the difficulty in the levels as you reach the mid 100 levels, it will be almost impossible to pass without ridiculous amounts of money on boosters. I love a challenge, but let’s stop with the amount of money you have to spend, a little should go much longer of a way, the very long drawn out story process where some of the tasks are pointless and the amount of stars it takes for each task..Version: 3.2.1

Love this game, but….This game is really fun, I love playing. But…. You almost HAVE to pay to play. You barely win any coins, and the good tools are EXPENSIVE. You spend your energy quickly and then have to wait. I’ve been playing Township for years, love it, there are so many ways to earn coin and township cash. There is nothing to do in Manor matters while you are waiting for your energy to refill, which is like 20 minutes to have enough energy to play 1 scene, so there’s nothing keeping you engaged, like the side games that township has, plus side games are a way a player could earn more tools, coins, energy, etc. I get that they want you to get hooked and spend money, but if my energy runs out and there’s nothing to keep me engaged, I just close it out. Also it seems it will only connect you to people that you are friends on Facebook with that also play the game (in my case, that’s only 3 people) instead of expanding that to other players, and the only thing you can request or share is energy, which is typically in short supply. If people could connect and share not just energy, but tools, I think that would keep people playing. I really do love playing, I love the challenge of clearing the scenes, but I need more to keep me playing longer than 6 scenes.Version: 2.4.1

Great Game!I love this game and have been playing for a very long time and something I have noticed is when you get on a winning streak it will eventually make you lose! I just experienced it again and it really upsets me because I worked hard to get my power ups and keep them! I had the extra time the camera and the magnifying glass and I was on a roll! But the last scene I played I was trying to find the last item which was a ruler and I found it and repeatedly clicked on it and even tried clicking around it thinking maybe I’m not hitting in the right spot. It then took 10 seconds from me and so I used a magnifying glass from the bottom power ups to show exactly where it was thinking maybe that wasn’t it even though I was positive it was and sure enough it was and so i tried clicking it again and again and it wouldn’t let me have it and I ran out of time and lost all of my power ups and my winning streak! It really ticked me off because this has happened to me a few times before. I have weeks where I can’t barely pass a level and get stuck on some for days and then I have winning streaks and this is very bothersome and needs to be fixed! Otherwise it’s an amazing game!.Version: 2.8.0

Amazing Game, recent update?To begin with, I want to say that I absolutely love this game. It goes back to the roots of Playrix with the idea of doing a search and find game rather than something like Candy Crush. I really appreciate that because I loved the search and find games but not the Candy Crush like ones. The game is challenging, but for the most part it is extremely fun and I love clearing the scenes and building the rooms. However, a recent update came out the did something to the way you earn energy. In the past, you could play a level using 10 energy and then keep that energy if you completed it in the allotted time. Now it just eats up your energy and you have to wait until it has been refilled to play another level. This is extremely frustrating because I loved the feeling of being able to play through a few levels, but now if you get stuck on a level you have to wait for your energy to come back if you have to use all of it to complete the level. If this could be fixed, the game would be absolutely perfect once again. I totally recommend this game and I hope that this issue can be fixed!! Great job Playrix, keep it up!!.Version: 1.8.1

Love itIt’s a great game. I’ve read a lot of the reviews and responses. I appreciate both sides. It’s frustrating and sometimes if you can’t break your personal best, you end up giving up paying for power ups. It’s the nature of any good game out there. The good thing is that you actually can pay your way past a level. With that said, everyone needs to realize that there’s NO annoying ads here. No pop up after each level. That’s one thing I’ve always LOVED about the playrix games. They’re beautiful and uncluttered with ads. Because of that, I’m willing to pay for power ups. A game has to make money somehow right? I’ve been hooked since Fishdom. I do wish there would be times of unlimited lives, groups to join (home and garden scapes) to ask for lives and win contests, and maybe some side adventures (like the dog training courses) as well. I also wish there was a way to choose levels of difficulty. Easy, medium, difficult. That might curb the feeling of being always trapped where you are. Thank you for having clean and beautiful games. I love that they’re ad free and fun. I can’t wait to see what’s next..Version: 1.5.4

Hard but fun... now maybe not worth itI got this game thinking that the difficulty would increase over time however it’s hard and my kids gave up after level 3. I don’t mind playing a scene over and over however there isn’t enough lives to feel like you can learn where things are to know where to look before the item placement changes or the items needed change...that’s what makes it so hard. Levels like find one of three are super! Levels with clouds are annoying especially when the scene is newer and you don’t know the “go to” spots for items cuz you have never had to find those items before in the first place. That said, I love this game I like free games and I used to have a hard and fast rule not to make purchases for free games (cuz then it’s no longer free) however had to make an exception here. I would recommend keeping the scene the same for three turns prior to switching to allow the player a chance to learn the scene and advance. Updated: downgraded my stars from 5 to 3 I am disappointed in the new energy rules. Why would I ever consider using a special item or my hard earned coins to get to the next scene if I can’t keep playing? I liked that if I won a scene I could keep playing and the penalty for losing was not being able to play..Version: 1.8.1

Great game - needs a little fine tuningI play several Playrix games and have never been disappointed. I find them challenging and, while sometimes it might take me several tries, I eventually get through each level... until this game. I appreciate a challenge though have been very frustrated with it due to not enough time to clear almost every scene within even a few attempts. This Playrix game is different in that you can go close in and then expand the screen. That’s a great feature but, given the extremely short clock time, it’s nearly impossible to use that feature and complete a scene. Please add at least 30 seconds to the standard time clock. Update: Became more and more apparent that this game provides a lot more frustration than fun. It’s too bad, as it has some great features other than not enough time given to clear most every scene. Will continue to play the other Playrix games though am deleting this one. Response to developers - There’s a balance between challenging and fun. I don’t believe having just 2 minutes to complete a scene is enough time to meet that balance..Version: 1.7.0

Enjoyable game but loses energy entirely too fast.It’s rare for me to write a review but I felt compelled to do so. This game is actually very enjoyable to play while you can. It challenges your brain in a good way. I enjoy clearing out the rooms and making them clean, organized, and pretty with earned stars. However, it’s short-lived. You only get 60 energy points and it takes 10 to play a level. If you get stuck in a level after 6 tries, you have to wait to play. It takes two minutes to replenish one energy point. I spent $2.99 to get 5000 gold which is the equivalent of 240 energy points. Since it takes 10 energy points to play a level, you really only get 24 plays which goes a lot faster than you think. If you want to sit down and just play the game for any length of time, it’s frustrating beyond belief. I paid for enhancements twice, but then it was very clear that it was absolutely a waste of money because it was so hard to complete some of the levels that basically I used up a good chunk of my paid energy for one or two levels. It’s unfortunate because I think this game has all the features you want in a challenging game with a story and the ability to make things pretty. Too bad the energy situation is so frustrating..Version: 2.2.1

Good game, but not very fairI made sure to play this game for a while before I rated it, so as to give a completely fair rating. The game is entertaining, the story is interesting although not the best I’ve ever seen in a game, and the hidden object scenes are hard, but doable as long as you pay attention & don’t panic. HOWEVER, the scenes do have one flaw, and that is that sometimes, items are not named properly. For example, a netsuke is NOT A BUDDHA STATUE. I cannot stress this enough, in a hidden object game, items NEED to be properly named, or you don’t have a chance of getting through the scene in time. Either name things properly, or stop timing the scenes, not both. In this age of Google, there’s no excuse for misnaming something, none at all. Also, the payout ratio is completely unfair, let’s be honest, 10-18 coins per scene, but to refill your hints is as much as 3800 coins? That is a ridiculous rate, and an obvious giveaway that the game is in essence a cash grab, which you would think companies would understand by now does the exact opposite, makes me not want to spend a penny, ever. I pay for games that give me value for money, not ones that back you into a corner & try to mug you.Version: 1.6.4

I used to love this game…..I really loved this game at first but now they’ve added levels where you have to get items in a row, such as the candy crush games. I never liked candy crush so I hate it when these levels pop up so often. If I wanted to play a candy crush type of game, I would play candy crush. These type of levels didn’t show up until I was pretty far in the game so I don’t know if this is just a marketing idea to make you slow down in the game or what but it’s very annoying. I downloaded this game because of the finding hidden objects type of fun which is what I enjoy. Also, getting to use your rewards for upgrading the castle and uncovering clues. I have to keep having to spend more real money just to beat the candy crush levels and it’s annoying enough that I’m actually deleting the game now. Also, on the daily spin reward wheel, the game is set to constantly stop on one of the tools that helps you in the ‘candy crush’ levels of the game. And you can tell the game is rigged because no matter when you hit the button, it ALWAYS stops on the same stupid tool. I used to love this game and would love to keep playing but these annoyances are making it go bye bye..Version: 3.7.2

New update 😔When I first got this game I loved 😍 it immediately. I liked that it was challenging but logical in a way that you really had to pay attention and think. I also liked that the coins that you won from each level were pretty sufficient to keep you playing. I enjoyed that you didn’t need some special currency, only obtained by spending real money, to make the game enjoyable. I had also really enjoyed the fact that, unlike many other games I’ve played, when you beat a level you got the energy you spent back so that you could keep playing and not have to wait for your energy to fill up. The new update has changed that though and now instead of getting rewarded with your energy back to keep playing and enjoying the game, you don’t get it back anymore. I am very disappointed with the developers of this game because they had a great game that was fun and didn’t make you wait to be able to play it. They ruined it the minute they put out this new update and I hope they change it back because I used to love this game for it’s originality and now it just like every other game. I had hoped that when I rated this game that it would be a 5 star review but due to this new update I am giving it a 3 star 😔..Version: 1.8.1

Great game, if you put real money into itSo I really enjoy this game, it’s fun and can be a bit challenging! However when I first started playing it, the game was to find hidden objects. Now they added a candy crush like game and I REALLY don’t like it! Especially when it’s super hard, there’s no way to beat the game unless you buy their tokens so you can get special items to help you! Plus you run out of moves and unless you have tokens you just can’t beat it! I understand being a bit challenging, but making it impossible to win IS NO FUN! I’m now at a point where unless they get rid of the match and merge levels in done with this game which is sad because I really enjoyed playing it! I don’t mind paying a bit of money for tokens, it’s just now that most of the levels are the match a merge ones I feel it’s no fun anymore. PLEASE GET RID OF THEM! The game says it’s a find objects game, it doesn’t say merge and match!!! I’d give it a 5 star review but those levels are no fun. But even the find objects levels can be a bit frustrating when they call an object something that isn’t the right word. However I can handle that!.Version: 3.4.1

Fun butEDITED: This is definitely a fun game and a change up from the endless amount of match 3 games. My biggest complaint is that after day 2 the levels get notable more difficult to beat and this becomes frustrating. This game is worth playing, however I don't know if I will play it to its end due to the exponential difficulty of the levels. I’m not one to complain about this. I normal won’t bother write a review. However, this is a timed based game and as you progress the time allowed pre level greatly shortens while the items increase in number but decrease in size. I feel as if the developers are intentional making it difficult to pass the normal levels so to force their players to buy boosters. While I understand that it is apart of the developers need to generate money to continue their work. However, I didn’t download a free game to end up paying to continue to play. I believe I’ve made it to day 4 in this game and there’s three level difficulties: normal, hard and super hard levels. I find it difficult to pass most of the levels at this stage. It’s a clever game format. It requires a lot of improvements for me to think it’s worth more than 3 stars. I will probably delete it sooner rather than later..Version: 1.8.1

Not enough EnergyI really love this game so much. I love that you solve mysteries, as well as renovate the mansion. And the levels are very reasonable in the amount of hardness. (Btw I know hardness isn’t a real word lol) The only thing I would change about this game is that it’s very annoying when you’re all out of energy because I love this game and wanna play it but I always have to wait for another half hour until I can play again, even when I win all the levels! I think a better thing to do would is if you win the level first try then you get your energy back. If you don’t win it then you don’t get it back. I think that is fair and would make the game a whole lot better. Another thing, which I find inappropriate, is that in the levels you have to find cocktails and alcohol! Kids are playing these levels and there should be none of that! There is even a sene called the wine cellar. It’s very inappropriate and I do not like finding items in that scene because they consist of wine glass, wine press, cocktails, beer, and mortar and pestle. I hope you will change this and I hope you will put it into consideration! Thank you for creating this awesome game!!😀.Version: 2.2.0

LSometimes I don’t chess as like this but I really thought it was gonna be like you solve stuff like when people is cold and I need like money and stuff. It’s like fix the house and stuff but it really was him now I just spent all my money just wasting my time on this kind of stuff but it’s kind of worth it I mean I don’t like this game cause it’s stupid and but now I know not to church with the Internet says because this was not what I thought it would be so I hate this game and you should stop doing that. Tell them people to be sending them ads out like don’t do that and then if they really want to tell the truth, when we done it, they have to say I meant it but they have to like say I’m not lying. This is the actual fully game and even with the match I got real match it has ads and then I can’t even play it with an out any Wi-Fi like they say that you can play with without any Wi-Fi that’s just a lie that is lying like people really have to spend what you have to wait you racing their time saying like oh my God this this this this game this game that XYZ like stop playing.Version: 4.6.5

First loved. Now…not sure I even like.Had a lot of fun in the beginning (few months), then hit a patch of trying to get through a scene that’d take days. So frustrating! Some objects are NOT visible and show up when the game is over! I purposely tested to see if I was right and found it to be true half the time! Also, labels don’t match the objects in the scenes!! I’ve reported some things, but nothing ever changed. Apparently, you have to learn another name for “abacus” and “rabbit”, for example. (Note: When you can’t find the squirrel, click on the rabbit sticker on the suitcase! Seriously!). You have to play the room over and over before you can figure out what they’re referring to. There’s also spelling and grammar errors, so may be a bit of a language barrier. I’ve spent money on the game, which may be why I lasted this long. Few weeks ago, I found a much more relaxing game, that I can keep playing on the SAME life, if I didn’t lose — not so in this game. Btw, you can spent days to get through a scene just to collect enough to GIVE THE DOG A TOY!!!! I don’t want to give the dog a toy! I want to make progress and keep playing the game! Constantly, Start. Stop. Start. Stop..Version: 3.0.3

Watch your in-app purchases… not gonna lie the game is fun and pretty easy 2 get stuck on! You get free bonus tools daily and every so often can play a mini game to earn coins ..but.. Eventually you’ll reach a level that seems impossible to beat! If your anything like me you might occasionally consider purchasing a couple of cheap packages whether for tools or coins to help advance you. Be Careful and watch the purchase history for the debit card used! I recently bought 2 99cent packs and 1 $1.99 pack but was charged for the $1.99 and 5 99cent packs bringing the cost from what should have been $3.99 to somewhere around $7.00! Sure it’s not a significant amount of money but if it happens enough you notice and begin questioning yourself! Lucky 4 me I realized something wasn’t adding up my during a previous purchase so i paid close attention this time around ..but.. the last time or times I didn’t and It’s crazy what you have yo go thru to report/fix the issue’s w/ robots etc. so I’ll just be chalkin it up as a loss! I wanna warn others to pay close attention 2 your purchases tho so you can hopefully avoid similar situations in the future!.Version: 3.4.1

Engaging but can use some improvementLet me start by saying that I play this daily so I definitely like it. But lives in this game could be depleted within 10 min and you’d have to wait to play again, which has never made any sense to me because as a developer, you want to keep people on your platform as long as possible. This also leads to illogical scenarios where you can win a perk in a challenge, such as 10 min of the paint tool or additional time etc., and yet not be able to use it because you just depleted your last 10 of energy when you won this. It just makes no sense, and contrary to what the developer claims, it isn’t that common or easy to replenish your energy, unless you are ready to pay for it (and I’m not). Now for the most annoying part: if you program a daily wheel, at least give people a slight opportunity for a jackpot. Here it’s so obvious that it’s been rigged to NEVER land on the jackpot that it’s funny. I’ve played every day for probably a year, so statistically not even getting it once is virtually impossible. Feels a little petty to develop a game eliminating any chance for someone to win something..Version: 3.0.7

Great gameI love this game!! This is probably in my top five favorite mobile games I’ve ever had. It’s so addicting and satisfying to play. The only minor issues I have are the same ones other people have mentioned. Some of the levels are just ridiculously hard. When you already compromise a scene with smoke for example, and then also reduce the search time, it makes it nearly impossible to do in one go… without some sort of booster, and even then still have to usually do it more than once. I know that’s what the boosters are for, but then you run out of them really fast. I understand they need to make money, and I’ve spent some in game to get passed some levels, mainly because I believe in supporting a game I really enjoy. Also something minor, I really enjoy the tasks that allow you to choose options, like the decor stuff. As you progress there are sooo many tasks that you don’t choose anything, and they take like 35 stars to do. That part is disappointing. Overall none of the issues are enough to keep me away though. I play it every day!.Version: 2.7.0

Good but…I really enjoy playing the game. I loved it when I first started but now it seems as if it’s impossible to pass levels without purchasing coins. The levels range from easy, hard, and super hard. You can never complete the bonus levels because you have to beat the game in order to find tokens for bonus games which is impossible if you don’t pass the level. Not only are the levels super hard and impossible to pass unless you play that round 100x’s, but when you’re on a higher level, you are constantly getting these hard levels and it’s becoming frustrating. I’ve been trying to stick it out until I complete the mansion to see all my progress but I’m becoming frustrated and just want to delete it. However, it is a good game with lots of twist, no ads, and very engaging; but you only have 5 lives and you’ll use them all on 1 level for weeks straight. If they could ease up on the challenging levels I may keep it installed but if not I’m deleting. Pattern = (1) easy (1) hard (1) super hard (1) hard then back to easy. To many challenging levels make it frustrating and boring..Version: 3.6.6

Too hard really fast with no daily rewardsLove the game, but it gets really hard fast and gives you no helps, daily, so you’re forced to pay or keep losing. Disappointed so far. Hope they tweak it to be a little more rewarding. Show some ads or something so we can earn some rewards..Version: 1.5.4

Obviously you’re listening.After downloading and playing the game for several weeks, I found myself reading the reviews. Obviously you’re listening as non of the negative reviews seem to be valid today. Levels progress in degrees of hardness, but isn’t that what the game is about......challenging you. Also there Are daily perks. Thanx for listening to the previous comments, as I’m enjoying the game immensely..Version: 2.3.0

Game keeps cutting outI am slowly warming up to this game although it is extremely difficult to find items and then you move them around, make them silhouettes, anagrams, etc. but allow no extra time in these instances. Also, the coin awards are paltry to say the least. My other frustration is that the game keeps cutting out. Why is that..Version: 1.0.0

Seriously..?Soooo that’s it? Y’all are just gonna not finish the game.... keep me waitin on a damn update for I don’t even know how long.... finally update the game.... and only put out a couple hours of gameplay AND THEN HAVE ME WAIT ANOTHER I DONT EVEN KNOW HOW LONG FOR ANOTHER UPDATE???? Come on now, why’s it taking so long :(.Version: 1.1.0

GlitchFor some reason this game keeps glitching out and freezing so you have to restart it every time.Version: 3.7.2

Big efforts for not much..20 stars are required so your caractere can scratch his as**, but you win 2 stars per level. Annoying.Version: 2.3.0

PlayingI think if you win a level you should keep the 10 that you had to use.Version: 2.6.0

Pretty goodI like the game, as a whole, but even with unlimited time, some of the hidden items would never be found! Some of the levels should have increased time, especially the doubles, anagrams and silhouettes. The coin rewards are a little low, in my opinion. Other than that, graphics are good and it’s a cute story line..Version: 1.6.4

Hate the update, but was a good gameI have been playing this for a few years now. I first got into it from Gardenscapes & Homescapes. I loved that it was an item search game. I really liked how the items moved if you failed a level, so that you didn’t just pick a spot without looking. I liked how the list of items would change sometimes. Even the hard levels challenged me, but we’re doable. It might take me a few days, but I would get through. Sadly the latest update has dimmed my enjoyment. I had just unlocked a new level, then suddenly I’m back at the beginning levels, the difficulty is extremely low, and there are now more item match levels than item search. I feel like I got baited into another game. I played this consistently because it was not like the other games they produced & not a Candy Crush clone. I still play it, because I am over 6000+ levels in and I was dedicated. But now….I’m not enjoying it very much. It used to be part of my morning wake up routine to get me focused. Now I kinda only play it if I’m bored. Just….Get rid of the item match levels and go back to the original. If I wanted to play item match, I would play Gardenscapes & Homescapes. I still have those and play them when bored. Now Manor Matters is becoming those & I am bored. I didn’t mind the mini games, they were a cute side quest. But changing the entirety of the main game? Not good practices to run a company/service..Version: 3.5.0

Frustrated with new versionI loved this game so much before the latest upgrade! It was a great search and find game. Now they have added match 3 levels from Homescapes. If I wanted to play Homescapes match 3 levels, I would open my Homescapes app and play it. Please change it back to just search and find..Version: 3.3.1

Trop déçue de la mise à jourJe suis vraiment très déçue de l’ajout des niveaux de « séries de 3 » depuis la dernière mise à jour du jeu. Vous étiez l’un des seuls qui ne les avait pas incorporé et c’était parfait comme ça. On veut jouer pour trouver des objets cachés; si on voulait jouer à des séries de 3, on jouerait à un des 1000 jeux qui ne proposent que ça comme candy crush ou bejeweled… :(.Version: 3.3.1

Was a really charming game before they ruined it with this patch.I’ve been playing for almost two months now and have put in quite a few hours restoring the manor. I almost bought the season pass last patch and was going to buy the next one since I was really enjoying the game. Idk what they were thinking with this patch but they turned it into the most soulless piece of trash I’ve had the disservice of playing. The artwork and the challenge was what made it appealing in an over saturated market of bejeweled clones that make up mobile gaming. I genuinely cannot wrap my head around what would make the devs want to throw the charm that this game had going for it out the window to make every other level the ugliest bejeweled level. They also took away the option to purchase only ONE of the power ups at a time. I feel like my experience with the game has been ruined unfortunately and I’m considering uninstalling. I loved the ispy aspects to the game but I genuinely see no appeal in the bejeweled levels. The only reason I’m rating 3* is because the old levels are still available sparsely in between the new ones..Version: 3.3.1

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