LotusLanternX Customer Service

LotusLanternX Positive Reviews

Lights are fine - app & remote confusingThe LED light string is great. The physical remote is fine for on/off, 1 or 2 hour off function, basic light colors and brightness. The remote needs to be turned off to use the Bluetooth app for the light strings. My iPhone paired easily with the light string. Changing colors are super easy on the app. The personal scheduling of the lights is difficult to maintain if you go out of Bluetooth range it disconnects the app and the range is relatively short for me -15 feet maybe because the light string is outside my front door with landscaping / storm door blocking the connection line of sight. So yes custom colors are great thru the app- I have yet to figure out how to play music or use my microphone to speak thru the light strip and yes I have given up. I use the hand held remote. Instead of Bluetooth connection a WiFi connection would have been better in my opinion..MarjalaVersion: 5.7.31

AwesomeThis application may not be convenient or satisfying to everyone, but it is for anyone. This app is perfect for me personally. I can use this app to change RGB lights through Bluetooth. I use this on a product named GUSODOR LED strip lights. The best part, I can still use other Bluetooth device while using the app to change the RGB strips. All you have to do is leave Bluetooth on your phone and it’s that simple. Go back to the app and it automatically connects. It’s very convenient. You can simply change colors or use light effects through the app with just a tap on your mobile device(s). ALERT, it DOES NOT support any other music media or any equalizer applications except musics that were bought from iTunes, which like I said, it’s not convenient or satisfying for everyone. Fortunately for me, I buy my music through iTunes, so it’s not a problem to me or for anyone that purchase their music through iTunes. (The music has to be downloaded through your phone in order for it to show up in the application’s playlist through Music lighting effect mode). However, I just want them to fix a bug where when you leave the lights off through the app, the switch is shown off then closing the application. But, after opening the application, you see that the switch icon is turned back on even though the lights are appeared to be off. It does throw me off because I can’t tell whether I left the lights on or off when I’m away from my room. Other than that, it’s an amazing app to use..AwesomeMazda04Version: 5.6.9

RandomI love the lights I got and the lights aren’t the problem, it’s the app. I got the lights because they’re was a app to mix the colors and make the speed yourself. The remote just doesn’t do it all like the app does , the first day I got the app it worked perfectly and I was glad because I lose my remote to the led lights all the time so I didn’t have to go digging for it. The second day was not so good the app kept disconnecting on its own and was not working. Now me and my brother have the same led lights and his works perfectly. I saw the reviews and Im glad I’m not the only one this has happened to. I re downloaded the app but it kept disconnecting the app is horrible please fix this bug because I love the lights and the remote just don’t have the colors I want..Fix this bug soonVersion: 5.7.28

The app is good, but some features I wantSo, I love the app, the app is good, and I use it every day for my lights. But I just wish that they’re was a rainbow option, that faded out like the remote. I lost my remote, and couldn’t find it, so this app is like amazing for me. But that’s just something that I feel would be nice for me. Also some cute ideas I think will make the app good to me, probably is, to have presets, that can fade, blink, ect that is controllable. The presets already on the app, are lovely, but if it were customizable, I feel that the possibilities could be more than the remote. In more description of what I mean is a preset of for example red blue and pink… you can have the colors fade, blink, ect. Or lengths for colors, so like the timer, but idk how to work it ;p Vut yeah, please take my opinions into consideration. Thank you for your time..Phoenix ✌︎('ω')✌︎Version: 5.7.31

Love the app but…I do love the app. I would have given it 5 stars if the app would have more color options for all the different holidays. I would really like red whit and blue for the 4th of July. Some have said that when selecting certain colors, the strip is different from the color they selected. I find that when it happens it’s because the wired connections are not making the proper contacts. Adjust the wiring and it works fine. The remote that came with the lights doesn’t work very well so I use the App to control my lights. I get about 20’ before I can not control the lights. For me, that’s perfect. I have not experienced the app disconnecting like others have stated. Hopefully the App developers read these reviews and makes changes..MedteqVersion: 5.7.35

App works great - even separate devicesI bought 3 of these to put in cabinets around the kitchen. I was only nervous that my kids would break or lose the IR remotes. The app uses Bluetooth and connected to all 3 devices so I can change lighting everywhere I put it. It has some built in color patterns. Also has some ability to follow music if you have downloaded music to add. Can’t use music you haven’t downloaded. I have all power lines on one switch so when you turn on the power, the controller defaults back to the last color setting. Very nice effect. Took some practice to learn to make splices and cuts but It’s basically 1 @ 12v power line with separate RGB grounds . 4 wire and diodes so they can’t be connected reverse biased..RwhprismVersion: 5.6.14

Needs a diy featureThis app works well for me I feel like the only thing missing is a way I can choose what order the colors change and what colors I want in the loop I got some outdoor leds for my house so I don’t have to put up different lights throughout the year for each holiday season but they don’t have a fading feature of lights in a sequence for all holidays wish I could make a sequence myself in the app. Has some problems connecting sometimes but right now I just use it for under glow on my car and I almost never get on the app anymore once it’s set it’s set..Zseib02Version: 5.7.31

HOW TO FIX MUSIC!!!!Hi!! i figured out how to do the music!! so your going to want to go to the mic setting press external mic in the top right corner. make sure to turn the sensitivity all the way up to 100 at the bottom of the screen. then leave locus lantern app BUT DO NOT SHUT IT DOWN!! go to whatever app you are playing music on and play the music. it should play to the music! just wait a little it it doesn’t go right away or play a song that has better bass. the music also has to be turned up pretty loud for the mic to hear it but it’s better than nothing. i hope this helped! i was trying to figure this out for so long as was determined to find out how!.AnajwkdjdkqVersion: 5.6.0

EXCELLENT UTILITY APP TO HAVE/IT BRINGS A NEW ME !!!I don't evaluate that much apps. But this one I feel is my obligation to do it. Usually when I do an app review is because somehow I'm disappointed with the app. But that is not the case fot this app. I enjoy very much all the features this app has. Of course, like in every thing, there is always space for improvement. But removing the features the app has, might be like removing the necessary ingredients in a food recipe. I've seen many apparently upgrades in other apps. But most of them are more likely a downgrade. I'm very pleased with the features this app has. The company that invented the product this app is for has present and future challenges to come up with features to enhance the dimensions of the product. I don't know what can I say to match the five stars rate I gave to this app. The only thing I'd like to see in this app is a sleep timer. In general, I'd like to have the privilege of shaking the hand of the inventor and/or designer of this app..BENJIEMZVersion: 5.6.12

EhThe product works good. It does it’s job. It lights up the room, it works lovely! The app that comes along with it works but I realized that when you put the lights TOO bright or brightness all the way up it will turn off. The color white does not work. Only when it’s lower brightness. When it’s all the way up it will turn off immediately. It is sometimes difficult to turn the lights back on but you just have to get to know it so it works. When the brightness for white is lower it will last longer but will turn off after a few hours. Forget the music, that doesn’t work. But other modes DO work. Otherwise, the lights and app is good :).W0lf3yplayzzVersion: 5.6.12

What’s with the low rating ? These are greatMy bed came with these lights installed and as soon as I downloaded and opened the app, it automatically connected to the lights module and I was able to do everything I wanted to do without the use of the remote from my phone. Which is great because my phone is always on me and don’t have to worry about losing the remote or batteries running out and not being able to adjust these amazing lights. I love it and I’m usually very skeptical about things so I give these light a solid 5 star rating!.ZohairhadiVersion: 5.7.35

Easy App but Bad Bluetooth ConnectionThe app is pretty straight forward and easy to use. It’s pretty much self explanatory which makes it easier to use than the physician control that isn’t labeled with every button. The only thing that’s bothersome is that the actual Bluetooth connection doesn’t want to connect half the time. You have to turn off Bluetooth and close the app and turn it on/open the app multiple times before it recognizes the connection. Once it is connected though it’s a very strong Bluetooth connection. The problem is getting it connected to begin with. Other than that it’s a good app..JaxxxxbVersion: 5.6.7

HOW TO FIX APP NOT WORKING!THIS MAY NOT WORK FOR EVERYONE! I got my lights this evening and they were so easy to put up and such beautiful, vibrant colors. I’ve had two other types of LED strip lights and these may be the best so far. However, there was an issue with the app not changing the colors later on during the day. To fix this issue, I went to the three little lines on the left corner of the screen and I saw a restart button. I selected that button and my LED device showed up and reconnected. I do hope this helps with any of your issues & hope for you all a very good experience with your purchase!.AyemytiktokisayealyssuhVersion: 5.6.14

Music is mehLED lights are good and cool. Adhesive is strong, remote, connects easily and connects easily to Bluetooth but on the app the music only gives you a few options and the music options are kind of bad and the “lights to beat“ is giving me basically a seizure and a headache. I’m still trying to figure out the music setting and that was one of the things I was excited about, but other than that colors are cool and easy to set up, except does not connect to many apps like the Alexa app. Also the fade of different colors at the same time is fake. Only one color at a time😡..Qiblikat2220Version: 5.7.34

Does what it’s supposed toIt controls the lights with Bluetooth. That’s it’s function and it does it. Music kinda works but not as well as you’d expect. It’s good for people like me who can’t keep track of a remote to save my life. Not as many true color choices as you’d think with the color wheel but it’s not that big of a deal. I mostly just use the preset colors. It functions as a controller but doesn’t do what is promised as dramatically as one would hope which is why it’s getting 4 stars. Decent app, simple to use, provides easy access to light control. Not much else to say..Grace EliVersion: 5.6.14

Really good app and purchase, but one thing i feel its missingOverall its a very good app, the connection was easy, the interface and layout of the app is simple and easy to use, and it has good customary functions, however i feel that it would be nice if you could upload different songs or just be able to have access to an actual music library instead of the small set selection, if there is a way to upload a song pls let me know.SexythiccusVersion: 5.7.35

Best leds ive ever gottenI love this product! Ive had it for 2 years now and it has been doing amazing! All the leds work it sticks well, and the app and remote work perfectly one point I had to delete the app and get it again but it wasn’t a big deal as it was super easy to re-download and as I had kept the box and instructions. It definitely works way better then the other leds ive had as I had others and they all broke within a few month but Over all I definitely recommend this product and it works great!!.🌯🥀burrito🥀🌯Version: 5.6.9

ConnectingI am having a very hard time connecting to the lights. I had tried connecting to them when we were setting them up and they worked perfectly fine. But now they will connect and then disconnect and load😪. It is verified frustrating and annoying. I have tried unpairing the app from Bluetooth and turning it back on and I have tried deleting the app and that did not work either. I hope I can fix it but for now I got to say 3 stares. But I think it will be very cool if I can get it to work. So can you see if there is a way to fix this in your app because it will make it 100 times more awesome..AH(⌒▽⌒)Version: 5.6.12

Works ok but needs more featuresNeeds features like widgets, saved profiles for times and colors, “Hey Siri” integration, possibly Alexa and google assistant skills app. The app should also not pair any devices that where not manually paired but save the manually connected devices. I have had my lights hijacked many times by another user in Bluetooth range. When the external mic for music mode is active Bluetooth audio coming from the phone to another speaker should not cut out and revert to speakers on the phone. The app needs polishing but has potential. Please implement some of these features they will make the app soooo much better..Gangnam man 12Version: 5.6.9

Love!I LOVE these lights! It adds such a cool vibe to any room. They’re super easy to control from your phone which is convenient.I’m rating three stars because 1) the tape is starting to wear off so I’ll need to tape them down now 2) after having them for only for four months with minimal to no movement, the port that connects the lights to the plug will no longer stay attached- I have to tape it together excessively. So that’s a bummer. 3) you can’t play your own music on the music feature so that was a huge let down. BUT the lights themselves are really cool. If I were to repurchase, I’d probably try a different brand..SoapieesoapVersion: 5.6.0

AMAZINGI know that most people said the app stops working but for the app to work you need your bluetooth connected to go lights for the phone remote to work. if the app actually stops working all together you’ve still got a remote. my lights are amazing and everything about them is so good! i recommend the jeryyen smart led strip lights. they’re the good quality i paid for and they were cheap compared to most of the other good lights. if the app stops working TURN 👏 ON 👏 YOUR 👏 BLUETOOTH👏 thank you have a good day 😙✌️.Chelsey709Version: 5.6.7

The lights do work w music!!The app works great, you just need to understand how it works! Basically to get the lights to dance with the music go to the mic section, press external mic at the top right corner and turn the sensitivity up. After you can play whatever music you want but you have to let the app run so don’t close it. The Lights should dance with the music. If I’m going to be honest it didn’t work well just with my phone speaker so I recommend using an actual speaker if you have one!! :).Jodianne0505Version: 5.6.2

App connection lost. Here’s the fix!Folks, when unable to use the app to control the lighting, what you need to do is to tap on the menu list on the top left. Then you should see the broken link ( like a 8 ). Tap on it to connect the “8”. You should be able to control the lighting through the app right after. You probably have to do this step every time you open the app to control the lighting..ByongVersion: 5.7.34

Please fixThe app works great and the lights are amazing but only downfall is that my music doesn’t play along with the lights. Only reason I bought the lights were to have my music play along with the lights but it doesn’t and it’s a bit disappointing, debating to return but please please please fix this. The app and lights are very great but please fix the problem where I am able to play my Apple Music to the lights. PLEASE FIX!!!! overall both app and lights are outstanding I do recommend..Jonathan702Version: 5.6.0

Pretty good but….The app is fine! It works with the lights for me. The Bluetooth works and everything! The music option on the app is great, and the microphone part also works! It’s just this one this that bothers the heck out of me… The background colors! There’s the normal options, like light mode, and dark mode, but there is also the option for girl and boy backgrounds!? Not only is this sexist, but also completely unnecessary! Please either get rid of this, or change the name from boy to blue, and from girl to pink. Thank you if you actually do this!.CarrotloafVersion: 5.7.25

Music and scheduleYou can't play music that's not the music in the music section in the app. I wish I could listen to Apple music and the lights would dance to it. the reviews that say how to fix music don't work. I don't know why. I'll keep fiddling with it. also THE SCHEDULE RESTARTS EVERY TIME YOU CLOSE THE APP. every time you close the app (fully. I'm the type that doesn't like to leave apps open (and most people are)). literally every time I open the app the schedule restarts so you would have to ALWAYS LEAVE THE APP OPEN IF YOU WANT THE SCHEDULE. those are my only 2 problems. this app isn't too great tbh. it's okay..TheTruthfulReviewer123Version: 5.6.3

Actually Pretty Good(not a bot btw)Hey, they work really good sometime they lag to connect but if I were to leave my home and come back and turn them on they will immediately turn on, people are saying that they are falling off but it’s probably cause they didn’t wipe there wall off before putting the lights up(So That they Stick properly), But for anyone else do they automatically turn themselves on or is my room haunted👻.MjxsticVersion: 5.6.12

I don’t normally do this….Ok. I have had my lights for about three months and I have them in four different rooms. I love the lights. And I like the base of the app, however. I feel like there could use some improvement. For me personally, in two specific areas. 1. Being able to rename different lights. As I have them in four rooms in my house, it is inconvenient to link and unlink to figure out which is which. 2. To be compatible with alexa. Not sure how doable this is. But if if it could somehow be connected to Alexa, that would be super convenient 3. Do anything else with music. As is, the music section is crusty Overall, I like the app. I like that multiple people can connect to it easily and that you can connect multiple devices. I just really wish I knew which device was which.Gracicorn2Version: 5.7.0

It’s good and all for only a AMOUNT of timeI got these led lights for my birthday but in a few weeks of having them some of the lights sorted to a different color then it was supposed to then when they stopped working I tried to take them off and they chipped the paint for me these are good but only for a little bit of time and when the remote didn’t work I tried to use the app and it didn’t work I have to unplug and plug it again to work but it only goes to white (not using these again ever).Just to be safe-unknownVersion: 5.7.35

...eh?I immediately realized that the “music” catagory of this app was complete trash, the song choices range from “An Island Christmas” to “Weirdo Man” while all of the songs in between’s artist are listed as “unknown artist”. The “Adjust” and “style” categories are what I mostly use, the people that say the mic works for if you use external are lying it does in fact NOT work. One useful thing about this app is the color wheel, i can achieve a variety of colors. They do in fact strobe and gradual change but only for the preset colors. The app D E F I N E T L Y needs to be updated, they had better graphics in 2001..Field24Version: 5.6.2

My remote isn’t working like it was beforeFor some reason when I download this app whenever I talk into my phone the lights change or turn off and I cannot do the music settings on my remote. I don’t know if this is just me or if there’s a way to fix it but I have not been able to fix it. I hope someone could maybe write something to me so I could fix this but right now I’m confused. Otherwise this is a really good app. And whenever I delete the app the same thing happens the remote does not work and the lights turn off..SteppiezacVersion: 5.6.12

I figured out the Bluetooth issue!At first, when I downloaded this app the app would change me and my brothers lights, but after playing around with the app I figured out how to make it work for just one. Instructions: Go to group management ( The three lines in the top left corner ) and click the chain on the side of the led lights you are not using, this breaks the connection, so you can’t accidentally change someone else’s lights..SvjhsjdbxVersion: 5.7.21

EhhThe lights are good. They do exactly what they’re suppose to do but the big issue is the app. When I first got it, they connected automatically and it never had a problem. Now lights will keep refreshing and never connected. And I know a lot of people have had this problem. So I want to try and help a give a little to help. I basically unplugged my lights and plugged them back in and turned my Bluetooth off and on. And now my app works (for now..). I hope this help others like it did for me..Nugg$tVersion: 5.6.14

It’s not what was describedI bought the light because description of the app said it had 58 presets (I counted 27), custom color and partition controls ( there are custom colors but no partition), real time update on lights and color (nope), shows you can control each light (nope again). The control is pretty basic, not what was promised when I bought the lights. So going by what the app is I give it a 3 out of 5, going by what they promised 1 out of 5. Kinda disappointed in the app but the lights seem to work well..Darth Dax 81Version: 5.7.35

Not sure why this app gets such a bad wrapI downloaded this app to go along with the footwell lights I installed in my car. This app works perfectly, connects instantly, and lets me fine-tune the colors of my lights. I have been using this app for several weeks now and do not have a single complaint. super happy with this app I wish more people had a similar experience!.DmseldestVersion: 5.7.34

Issue with the music.Everything works with this app, except when I play my own music (in the app). It plays the default music but whenever I press play for my own songs, it doesn’t do anything..IluvhighheelsVersion: 5.7.31

UmmmHi.Summer tremblayVersion: 5.7.28

Love led lightsI love these LED lights thank you these LED lights have a special mode when you can talk in the blanks different colours I love it thank you.Madita2012Version: 5.6.12

Works perfectlyI don’t know about these reviews and I guess we all have our own experiences however I downloaded the app, turned my Bluetooth on, and it was automatically connected. No issue with the music (not like I was gonna use it anyways) yeah, good experience.Hannah_XvXVersion: 5.7.35

DecentThe light strips are decent but not great before it was amazing, working perfectly, etc but all of a sudden it just stopped working I’m trying my best to make it work but it’s broken.Mehrab201212021Version: 5.7.35

It worksPretty sweet can’t complain. I just want my really slow 7 colour fade from my iPhone and I’m a happy camper..ChaosEmperorDragon EOTNVersion: 5.7.35

Lights not working correctlyMy LED lights are stuck like this,, weird sequence where they're dimmed and flashing every few seconds and cannot be turned off. It's happened before but this time it will not stop and I am not sure what to do. I've unplugged the them but it's not helping..Wolves-SeekerVersion: 5.7.35

Amazing🥳Work perfectly fine for me Thank you 😊.Garnet swaggaVersion: 5.7.35

Dancing lightSimply the best , my kids love it!!!.MAHARLIKA AUTO DETAILINGVersion: 5.7.35

Very good but the music is a small problemI love this app the lights are so pretty but the music doesn’t work which is fine just a little annoying but only a minor inconvenience having to sync up the strobe lights with the beats.Person that exitsVersion: 5.7.34

Need to add SpotifyNot gonna lie, very nice app. It works for me perfectly, but personally I feel like the creators should hook up Spotify to it instead of Apple Music. It would be better for a lot of people since most people now days have Spotify!.Kit.CatsVersion: 5.7.34

Led underglow lightsNeed more Popular music on the app!! only got 1 good popular song.JustBrooksVersion: 5.7.34

It is okayThe sound doesn’t work 😥.Liam.H9Version: 5.7.34

ProblemHow do I turn off the light sequence 😭.Joely_boiVersion: 5.7.34

Very good for the price!This provides very good controls for the price point of the product. (I paid C$13.50 for a 5m light string on Temu. Awesome bargain.) I had no problem connecting or using the app, and was pleasantly surprised that the light string just kept my last colour when I turned off Bluetooth or cycled its power..James the BaldVersion: 5.7.31

MusicWhen I try to play my music it won’t work please do sumthing.AntondesecondVersion: 5.7.31

Super easy!I the moment i opened the app and turned on my LEDs everything started running! No need to connect or set up anything. Super easy to use with a variety of option😆 I have an iPhone XR..InbbbbbVersion: 5.7.31

Could use moreI feel as though the app is lacking on there options. They could add in a future that allows you to create your own cross fades our color patterns. Even something that will allow more music. It just seems like the app was poorly made..Kaitlynn hillisVersion: 5.7.31

Music Update PleaseePlease Update for the app to sync to Other music apps such as Spotify. I can’t sync my music to the app/lights..Aby2300Version: 5.7.31

Love it!This is exactly what I was looking for!!.Queen of BudVersion: 5.7.31

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LotusLanternX Negative Reviews

APP STOPPED WORKINGI love the lights but this review is just for the app. The lights work perfectly fine. However. The app only worked for two days and somehow the Bluetooth got disconnected and now it won’t reconnect. I deleted the app and I kept the box. So I scanned the app again and downloaded again many times but nothing seemed to work. I’m very disappointed because the remote is very limited and I preferred using the app. I liked mixing colors which you can’t do with the remote at all. For instance, I liked putting it to hot pink a lot and the app had more options. Even the dimmer option and the fast and slow on the remote is very limited unlike the app. The Bluetooth connection is so bad . Once it disconnected by itself it won’t connect anymore. I literally just wasted my money for this when I should’ve gotten the ones without the Bluetooth and you can straight off mix colors in the remote. :(.FarashuptiVersion: 5.6.14

TRASH 🤮1.Me and my brother have the same thing but then when you change the colors with the app it changes the same colors downstairs. So say I’m trying to sleep but then my brother still awake and then he’s turning it on so I will wake up to flashing colors. 2. You can’t use your own music like the best one is the stupid happy bday theme song. 3. I would use the remote because it’s way easier to do. only use this app if you loose your remote. And last number 4. If you use speaker where you speak and the lights change color everyTime you talk also if you have the microphone on and leave the app you can’t turn down the volume on the less you leave microphone mode so if you’re in like at 7 o’clock or7:15 and you’re the only one awake you could blast really loud and wake everyone up and get in trouble 👿 so I recommend not use this app only if you lose the remote!!!🤬👿🤢🤮.Dont play 1v1.lolVersion: 5.7.25

DO NOT BUY!! HORRIBLE!!!These lights are awesome and beautiful!! It’s just so unfortunate you don’t know the app that you’ll have to deal with until the lights are already installed. The app connected initially and I enjoyed the color of my choosing for a wonderful whole two hours. After that two hour period of owning these lights the app completely and utterly stopped working. I can do whatever I want on the app and it does absolutely nothing whatsoever. I click any color, any brightness, and nothing happens whatsoever. Thank GOD the remote still works. I’m so disappointed there is absolutely nothing to do, no customer support, but to sit and think about how I wasted my money on these lights because people could not program an app that can operate properly. Extremely disappointing and frustrating. (App Store forced me to select one star however if possible I would rate this in the negatives.).Disappointed&disgustedVersion: 5.6.3

Not working!!When I downloaded it worked right away I was so excited, and then after a couple minutes it completely stopped even know it was connected through bluetooth. I deleted the app, downloaded it again, it reconnected somehow suddenly and I thought this worked. The next day, I am trying to connect this thing for about two hours it just doesn’t wanna work. My lights under « my device » do not pop up as it shows in the Guide of the app and I made sure everything is connected. Very disappointed in the app because I also saw many reviews about how it stopped working for people’s LED lights. Just wishing and praying you could fix the app and it start working again. I have an iphone 12, so maybe it depends on the phone because I watched some videos and it worked fine with the Androids..Alina KrasnousovaVersion: 5.7.4

Head somewhere elseThe quality of the lights are fine. But this review is about the app itself. It worked really well when i first got it and it was super exciting, now the app stopped connecting completely. Everything few days randomly over the past 4 months or so the app just wouldn’t work at all, it wouldn’t change the light no matter what color I picked. Other times the app only worked and the remote didn’t! When it’s good it’s great but it so frequently turned bad that I don’t recommend. There’s no one I can contact there’s nothing I can do which is so incredibly frustrating. Yesterday my sister got the same lights for her room and now mine won’t connect at all! my app keeps recognizing her room and it still doesn’t connect to either of our lights! This is so frustrating and you really should buy something else..DanyakhreshiVersion: 5.6.2

Terrible horrible waste of moneyFrom the start, there were three bulbs that for some reason would be different than all the others. Fine, whatever at least the rest work good. Have these lights in my sister’s room as well, and when she uses the remote to change them, it does mine as well. Okay, can’t expect much, it is Bluetooth controlled after all. HOWEVER the issue came about 2 months later, now I cannot change the color of the lights with the remote. I can only turn it on and off. Ok, whatever use the app. The app suddenly doesn’t connect to the light anymore. Redownload, works for a day, problem fixed right? No, stopped working the next day. And from the looks of it, a lot of other people are having the same issue. Don’t purchase from this company, the lights work terribly and it’s not worth it..ScrafxVersion: 5.6.14

Absolute garbage.Had these lights for around a month now and still they won’t connect to my phone no matter what I do. Doesn’t actually flash along with music from my experience (haven’t found a way to do it after trying for many hours of frustration) Lights turn on and off by themselves 4-6 times a day at random points. had them on my walls for only a month or less and the sticky part holding the lights onto the wall has already started to fall of multiple times in many different places. please spend your money with anyone but this company for your lighting. I would recommend a company called Sengled that makes very affordable and functional LED lighting with a simple and user friendly app. I would give 0 stars if possible but it only goes down to one. absolute garbage product..Susboy119Version: 5.6.14

Light stripsSo I bought two boxes of these light strips and after about three weeks, the first light strips started only turning green no other colors were working and then one day I woke up and only part of the light strips were working. As of two days ago I put up the second box of light strips and only after two days of them being up they already are dysfunctional and only turning green. No other colors will work at all and it’s actually frustrating!!!! not only does the app not work great the LED strips themselves are dysfunctional and they’re not worth the money. I’m not sure if maybe the LED strips have shortages in them or if it’s just the production of how they are made either way both the app and the LED strips themselves is a waste!!!.QueeenNayaVersion: 5.7.35

WOULD NOT RECOMMEND THE APPI bought these lights a couple moths ago and they work pretty well. I recently noticed a scannable sticker on the side and it led me to this app. I thought it was super cool so I installed it. I looked through at app and it seemed alright, I then I decided to try the songs. It seems like every single song has the exact same beat and it’s pretty boring. Next I tried to change the lights with the color wheel thing and it wouldn’t work. I though that was pretty annoying by oh well. I decided to try the songs one more time and it completely stopped working. You also can’t play your own songs which is a total bummer. Do t be stupid like me and ignore the low ratings and negative comments..Adi124portilloVersion: 5.7.2

App is brokenAfter pairing the lights, and setting the schedule, it is a daily “crap shot” if the lights will come on or not. Last night, I was frustrated that the lights didn’t turn off when expected. I opened the app, and noticed the schedule Off Toggle was Off. This is a common problem with lights not coming on or going off when they are scheduled. But what made last night special was that as I had the Schedule Lights window open, the Toggle switches started switching from On to Off and back again without me touching the iPhone (iOS 16.3). Spooky 😱👻 Deleted app with schedule On in hopes schedule would work. Worked 1 night… then back to nothing..Robbie S0652Version: 5.7.30

App doesn’t workThe lights are amazing and the adhesive works well. I recently moved and had to take my lights off my wall so I could bring them to my new house. I did pull some paint off the wall in the process but it’s all good😂. The extra adhesive strips that came with the lights weren’t long enough so I went to Walmart to get some command adhesive strips, they worked. My only problem is the app, I can’t get it to work at ALL. The only thing that works on the app is the music part. The timer is early or sometimes it will be late. I can’t ral the timer off, now my lights turn on whenever they want to so I had to start unplugging them. I’ll give the lights a 10/10. I would give the app a 0/10.Mixedgirl1325Version: 5.6.2

Not ImpressedThis app is missing some features like deleting groups and removing devices from a group and making devices so that you can tell the difference between them all. The names of the devices are long series of numbers and letters. Also, they advertise that there are thousands of colors to choose from.... not the case. Maybe a few shades of the primary colors and a few white ish to yellowish shades. Still better than the high end ones that cost over $10 per foot. The lights are sticking kind of well for the most part and they’re pretty bright when you have more than one strand so I guess there is one good thing about em, they turn on and they’re different colors..FllloridaVersion: 5.6.14

The connectionThey are very nice and all, but the issue that I have is that some reason it keeps on connecting two my brothers lights instead of mine and every time when I change mine his colors and every time when he changes his it changes his mind I have disconnected them but then when I do that it doesn’t allow me to change so when I reconnect mine it changes his color when I change mine so every time I have to delete the app and then open it so I can change mine so it doesn’t change his :/it’s kind of frustrating.FzurdtoxVersion: 5.7.35

WhyThe outside working like a few minutes ago and now me and my brother just like done with this and we do in the trash while we didn’t we go to your cousins in there they’re mad they gave it to the other cousins and they’re still there so we just wanna refund and we got one from the store if you bought at the store y’all are very bad because I just really disgusting and I am so mad and it will work for a cute couple seconds and the lights are beautiful when you could change you and I was white with my brother but he’s so my stop working and I was just like a few minutes ago and I’m super mad so bye.Omgg lol 1737272533735Version: 5.7.4

Cavemen can create a better appThe app was so poorly made and buggy, it's impossible to do anything. The music tab doesn't actually connect YOUR music, it has 15 of the lowest quality, most random songs to chose from. You'd think the lights would kinda sync with the music, making cool patterns and stuff, but all it does is strobe between the same four colors very fast at the same rate. Next, the microphone. It's literally the exact same thing as the music, but it responds to your mic. Very poorly made app. I accidentally rated it 1/5 instead of 2/5 but the 2nd star is just sooooo far and so hard to reach.I love lyi noVersion: 5.7.31

Can’t connectI can’t connect to my phone with my LED lights, it’s so weird it would show up then just go away.1029384729481049184Version: 5.7.31

LotuslanternX control app functions.Not impressed with the functions and options. Pretty basic compared to other led lights..Tugboat174Version: 5.7.35

Not up to dateMy phone is too recent for the app. Doesn’t work for ios 14. Music fonction does not work. The app work with my boyfriend phone But not mine 😭.Lalie441Version: 5.6.14

Mad!!!!I was using the app and i was changing the colour and now my leds don’t work on half of the colours and it broke my led lights.Maddi175711Version: 5.7.28

MusicNOT ALL MY MUSIC Shows on the app i paid 35$ for your product.Rogerdoger24Version: 5.6.4

I have to get new ones because of this appThe thing popped up for a bit then disappeared when I refreshed by accident.BOSSMAN89000Version: 5.7.35

Led lights won’t even connectI bought my led lights for them to be connected to my phone but they don’t seem to connect to the app (smart bluetooth led strip lights).Silly girl 👧Version: 5.7.31

HorribleMy led lights won’t turn on this is horrible don’t purchase get another brand of led lights..OkkkkjjjkVersion: 5.7.35

Not workingI have an apple and it says its connected but the lights aren't on, the leds please fix this..Angelsss26Version: 5.7.35

ITS SUCKS BOTH LED AND APP💀Cant even write feedback or get them to turn on. i need my money back thank u ❤️.SigmaballsinohiogyattVersion: 5.7.35

No google home supportNo Google assistant support.Asetia42069Version: 5.7.35

MmIt’s not turning on at all.ZeeblorpVersion: 5.7.35

Can’t connect led lights with phoneDoesn’t show up in my Bluetooth so I can’t connect my lights to my phone.TriptrixVersion: 5.7.35

It was working but not anymoreEverything was fine and it just stopped working not even because of a phine update just because if this app not working….D1znutsVersion: 5.7.35

It’s stuck on one colourIt’s stuck on one colour and it hurts my head in the night.This game slayVersion: 5.7.35

Can’t connect my LED lightsI just got new LED lights but when I connected them they worked fine by when I went to go open the app It was not there anymore and I couldn’t fine the code so try a different app!!!!.Tyler43735?Version: 5.7.35

Led not connectingI don’t recommend, it will never connect.WandjankffVersion: 5.7.35

Worst product everImpossible to connect to the phone, so i spent a lot of money for nothing and support in Chinese.Gaby824Version: 5.7.34

Literally does not work.Why 😐.BranawaanVersion: 5.7.34

Won’t workApp doesn’t work and won’t connect.I hate bimmersVersion: 5.7.34

These are so badThe colours don’t even work You can’t even change it and it’s only green the app is so hard to use.AJ123456779(@&)).?Version: 5.7.34

HorribleIt doesn’t connect to the phone!! 🤦🏽‍♀️🤦🏽‍♀️ BIG SCAM..Horrible led lightsVersion: 5.7.34

It just doesn’t workIt will not connect to my phone. The only thing that QR code does in the instructions is bring you to the app!!!.IloveoreoooVersion: 5.7.34

BroI can’t do all colours i have to adjust it so well to do some colours ☠️.IAnnettekaukiVersion: 5.7.34

Dumb asfDoesn’t Connect to Spotify??.Systt@--1Version: 5.7.31

Led lights not workingSo I got them back in September October in 2023 like when school started now it’s February 2024 and the led lights Hefner been working since then I used to keep them in like 24/7 when I was home which wasn’t that much cuz I was out but they aren’t really working any tips??.Jordyn kaliVersion: 5.7.31

GarbagePhone doesn’t connect to the app.LsocnskaVersion: 5.7.31

Can’t connectWas excited now I’m disappointed.Joce baezVersion: 5.7.31

Very badThe colours aren’t strong and when you pick purple it’s a very light blue. Please fix the colouring, also it wouldn’t work haft of the time..Maeson hoggVersion: 5.7.31

Terrible!!!!The lights dont work when i put them in my room and the app is terrible.Rawr9282839390201927:Version: 5.7.31

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