Lux Light Meter Pro Customer Service

Lux Light Meter Pro Positive Reviews

Simple, functional, usefulNice, simple, straightforward app with good user interface. Good set of options make it very functional. The measurements seem reasonable and more importantly - they’re consistent. A source measured yesterday will be measured at the same value today. Also has a very nice explanation of terminology for the uninitiated. My only complaint is the overly frequent ads. Other users comment that the ads remain in the Pro version, so no reason to upgrade until this is changed. A definite 5-star app without the ad problem..Jamie-12/3/4Version: 2.0

Future Design Kevin “You Are Correct Sir!!!”Great light meter and everyone out there looking for a hand out…”I suggest you do as your grand parents did and Get A Job Sir’s(or Madam’s)” This app is awesome and you cheap folks, having to pay for this app is not a problem if you care for plants and the proper amount light they receive, so they can grow up to be fine strapping plant specimens. Then again everyone that’s complaining about paying for this app(which is completely worth it) don’t even tip your servers at restaurants or bartenders after they close. To ingenious developers of this app do not worry about those cheap cable stealing complainers. As a nursery owner with several greenhouses I think this is probably one of the best light measuring devices for both indoor and outdoor besides the $109 cheap ones that won’t take a sneeze let alone outdoor use without a complete meltdown. I have not even thought of buying another “professional light meter” since I got this app. Thank you for helping my family’s garden and greenhouses..Me Im NobodyVersion: 2.1.1

Great app—once you understand itYou can take a quick measurement with one tap, or press and hold the sun icon for continuous capture with averages. The back camera seems to be most accurate. If you wave it around in the area needed, you can measure the average amount of light..Skybird42Version: 2.1.1

Handy, questionable accuracyI do lighting design for work, so it is nice to have a light meter app on my phone for on the spot measurements, but it doesn’t seem to be very accurate. I did a few comparisons with a DLM112SD meter we have at work and they were very different..FredjikrangVersion: 2.0

Very goodGot the free app so I could measure the light and sun into our apartment block as the property speculators want to block it with a new hotel. Will get the paid app for my partner who likes photography if it works well. Seems to be good and not many permissions - like that a lot!!.Khalilah N. LitteralVersion: 1.1

Works wellUsing it for a few days now, works as advertised and has been useful for knowing if I am getting enough light early in the day. Could be useful for determining locations for plants as well..Wu_Tang_DonphanVersion: 2.1.1

ShopI did not realize how much of a difference there is between led and fluorescent lighting in my shop. I was able to measure each work station to direct or add lighting to make the lighting consistent . Ron.Justusnu22Version: 2.0

AccuracyFairly accurate if you look at the bottom average number. You have to hold it steady for a few seconds, then look at the average # below. I have compared it to some Lumens Brightness Charts! Not bad for FREE!.Chews-itVersion: 2.0

Very good!Super useful. May not be exactly accurate but it is very helpful for determining if something is getting as much light as you think it is compared to the rest of your space..Eva W. CuppVersion: 2.0

Great appBeen shooting film for years. Using a light meter is a necessity. This app keeps one less item from taking up space in my camera bag. Highly recommended.Michael C. LopezVersion: 1.1

Delivers on the promiseDoes what it says it does (strangely so rare) with a clean interface. Simple, elegant. No needless registration. The price to remove ads is quite reasonable and supports the work this developer invests in this app. Bravo..Oi x 3Version: 2.0

It’s a light meterWhat did you expect? Some glitchy pro things, able to acces pro features for free. Fun to play with, don’t know about practical use..MrwhaleywhaleVersion: 2.0

Questionable accuracy, security issue?Seems to give widely varying readings in same light settings. The thing that worries me most is that it captures clipboard contents on load. Why is it doing that? If you use a password manager and have pw copied for something else then open this app it loads your pw..RagefulVersion: 2.0

Ads cover contentI have the free app. The ads cover the bottom row of icons, and are unmovable. Disappointing. How can I move to the pay app if I can’t see what I have?.Andrea in Pittsboro, NCVersion: 2.0

Simple and Easy to useWorks perfectly for my needs..Bjohnston11Version: 2.1.1

Almost too much informationTake some getting used to more options than my previous light meter.WinturbineVersion: 2.0

Seems goodSeems to do well but will use a professional par meter behind it..Gonefishin757Version: 2.1.1

Very Handy!This meter is easy to use, quick, and reliable. It gives you a very good idea of your lighting situation in a variety situations..ChrismillsactingVersion: 2.0

Great featuresLooks good to me I don't have a pro meter go check accuracy but it's much better than guessing. 5 stars for app..Paul T. RandallVersion: 2.0

Insight into light distribution in my greenhouseWith this meter I now have a better understanding of the lighting in our greenhouse and have made a few adjustments. Thanks!.Jonny DingleVersion: 2.0

Great appWorks great. Simple and straightforward. There is a bug when it doesn’t read the values, to make it work just need to switch to front camera and back to rear. Add are annoying tho..FairwayFrank5Version: 2.1.1

ExcellentReally works.Kungying 56Version: 2.1.1

AmazingSo helpful.BabrmVersion: 2.1.1

Works amazing!I tested this app side-by-side with my actual lux/par Meter and it was pretty well smack on keep up the good work guys.BrannnndooooVersion: 2.1.1

Measures the lightDoes what is meant to do, thanks for this app.LakshenderVersion: 2.1.1

EffectiveMeasures within reasonable error range.Buffy1367Version: 2.1.1

GoodIt good.GangamannVersion: 2.1.1

Great appPerfect app.Growz23Version: 2.1.1

Easy to use & a handy tool for LumensChecked lightbulb lumens successfully and you can too with this app. Front and rear camera choices and indoors and outdoors. Simple and just right. Darker areas with symbols (outdoors/rear) are choices and the star/gear-like symbol is for taking measurements. Enjoy!.RicardoMeyerVersion: 2.1.1

Super easyThis app is super easy to use and perfect for school!!!.Pokadot princess warrierVersion: 2.1.1

Love it, quick and easyNice slick app. Appears to be working real well and I’m getting consistent readings with multiple scans..Bmi 84Version: 2.0

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Lux Light Meter Pro Negative Reviews

Doesnt feel accurateMaybe I’m using it wrong, or maybe I don’t understand lighting, but I really don’t think this is very accurate. I was measuring the intensity of my grow lamps since I’ve got new bulbs and a new set up, and wanted to make sure I could get as close to this old set up as possible and maybe even get some extra lumens in there. The bulbs I was comparing are 840 lum vs 1200 lum, but the readings were all over the place. When looking at the 840 bulbs, I got an average reading of 340, even when it was two and three lamps “stacked” on top of each other (which I’ve heard from other plant people increases the intensity of the lumens on the plants). I was also getting readings of over 12,000 lum on a bulb and hood combo that I know is more dim than that, seeing as my plants are typically stretching under this light (low end recc of lumens for succulents is about 2,000). The readings just feel wildly unpredictable. This is more a gripe with my phone, but also be sure to know that front and back cameras take in light differently. A spot which would read 330 lum on my front camera read as 380 with the back. Even if the numbers are wrong, the “average” and “ratio” I found at least helped me set my lamps up in a better pattern..ChibiUchihs723Version: 2.0

Fluctuates too much for accuracyFirst, I just wanted to test a light. So I tested the beam on my wall. And it gave me a reading. 20. So then I tested a dark spot like my pocket. He gave me a reading zero. So I tested the same spot again and it gave me 20 again. I was amazed I thought this was good. I could repeat this over and over again. I thought wow what a wonderful app. Next, I decided to switch to the rear facing camera is it in the front, this is where the problems begin. Because I cannot actuate the camera while hold the phone flat against the wall. That was frustrating. So I switch back to the front camera. The reading that I just got for 20 is now too. That’s a huge difference. So I repeated that test over and over again and got the same result wild fluctuations..SmokieandthabanditVersion: 2.1.1

Don’t waste your money. Worst app everGot this a few days ago and it seemed to work fairly decent. Using it to compare lighting in different areas. Went ahead and paid for the pro version. Next day it will not work. Does absolutely nothing. Checked it off and on for the past couple of days and it still does nothing or at best gives some ludicrous reading then freezes up. Went to the feedback area in the app where it says u can contact them several times. Getting a message ‘trying to connect thank you for your patience’. Never connects. I guess I’m not THAT patient. Deleting this trashy worthless app from my iPhone X. I’ll never pay for the upgrade again until I use it several days with success..JeelockVersion: 2.0

Wildly InaccurateOpen your camera and point it at something. assign a numeric value to the light level pointed directly at the sensor. you just created a lux meter that you can sell in the App Store..... this is a completely inaccurate way to measure light levels in a room. The main problem is that the sensor only detects light pointing directly at its field of view. Lux is a measure of light over a surface of one square meter. A real Light Meter measures light indirectly, that’s why they have that white globe around the sensor. The bottom line is that I tested this app beside a real light meter, and the results were wildly inaccurate. If you’re just looking for a toy to play with, then go ahead and pay the developer $3..Briann55Version: 2.0

Help page won’t load on app or website, unclear instructionsA friend recommended me to this app but they use the Macbook version. I was so excited to get something that actually reduced blue light, but I’m not sure if it even does that, and I have no way to confirm that or ability to contact the support team because they’re apparently both down. Considering I paid for the Pro subscription, this is very frustrating so I’m going to have to cancel it. If anyone is able to respond to this and offer suggestions, please reach out!.APQ1999Version: 2.1.1

Pretty but Inexplicably UnsupportedI’ve emailed simple questions (pro member) twice over the last couple years without response. The support section in the app is completely blank. 1) Why would there be a separate setting to measure light indoor versus outdoor? Wouldn’t it stand to reason that you’d want the same sensitivity setting to make an accurate reading 2) Why isn’t there at least a brief explanation of what the settings are and how to properly use the app?.ChadburnsVersion: 2.1.1

Confusing opporationShould be really straightforward but it’s actually not which makes it inaccurate. Sometimes it works from the front camera and sometimes from the rear camera. I’m trying the free version so it’s I can’t switch the selection (always says front), but I have done a bunch of experiments covering one or the other and it’s always different. I’m not a photographer (using for simple measurements for mediating circadian rhythm) so I don’t need fancy features just want to measure and have it be somewhat accurate..CarijeandangerVersion: 2.1.1

Paid apps should be required to list the price before installYes, technically the app is “free”. The app opens to tell you in order to continue you must either purchase a monthly subscription or pay for the app upfront. I don’t have a problem paying for apps, but if you’re going to charge for it then just put the price on it and don’t pull the sketchy stuff were you say it’s “free” and then the app literally does nothing except take your money before you can do anything..Rowge_Version: 2.1.1

Quite useless - Don’t downloadDon’t download this. I paid the $2.99 to unlock pro thinking this app might function better and I was wrong. Don’t waste your time with this app it can’t read light at night at all. There used to be another app that I forgot the name of that did everything this app should be able to do and actually worked and it was free. The app functionality is trash and I wish I could get my money back and delete this garbage app..TS_LukeVersion: 2.0

Hacker: Copies clipboard without permissionI received a notification that this app had copied the contents of my clipboard. This means it had accessed it without me telling it to paste anywhere, and it did so without asking permission. This is a classic hacker move: your clipboard can contain sensitive information, which is then easily sent to the hacker. Who knows what else it’s reading? I will be deleting this app and avoiding anything by this developer ever again..JvriesemVersion: 2.1.1

Doesn’t seem to work with iPhone 12..amongst other problemsDownloaded this to see if it was worth getting the pro version. The ads at the bottom prevent clicking on the bottom menu. The UI doesn’t seem to make sense to me. I don’t see speed, aperture, or ISO anywhere. Just FC and LUX. In fact I wonder if this is even a light meter for photography. If not, then my apologies for the poor rating. If you’re looking for a working light meter...I don’t think this is for you..BrandonIrvin 1Version: 2.0

Subscription for a basic app that needs no maintenance?Developers are really getting out-of-control with this subscription nonsense. Trying to charge a subscription for a simple app that just uses onboard sensors to read light levels and requires no maintenance or upkeep on the developers part is just laughable. It doesn’t even work. Sometimes it will say one value and then the next twice that value.TigerJohnny123Version: 2.1.1

Just gives zero.It’s not bright out, a working light meter shows 1/60 second, f2, iso 800. Now, maybe that’s low, might be less than one lux, no idea. But if it is, add a decimal. 0.1, 0.01. Getting nothing but zero is useless and makes you questions if it’s working at all. I did try pointing at the sky. It quickly flipped back and forth between 1700 and 6. Anything ground level still zero. It’s plenty bright to take photos outside. I’ve taken several to verify..Top 100 ReviewerVersion: 2.0

No way this is accurateI wanted to find the best place to put a new plant. I tried it on a place where some of my succulents are growing fine and it said my fc was 26. That’s really really low (like too low for anything to survive). It said that everywhere was around 14-77 fc. I think it really lowballs the light amount. I wasted way too much time with this and I still don’t know where I should put my plant.PisceswithaPasssionVersion: 2.1.1

Doesn’t workInstalled and began the trial. Won’t give any reading - just stays at zero. Tried reinstalling the app, restarting my phone, adjusting settings within the app, and still nothing. On a 13 Pro Max that’s fully functional otherwise, and had been using another light meter app that worked without issue….GgggeebbVersion: 2.1.1

Ads...... and dark design upgrade modalDownloaded this and removed it within 15 minutes. Interface is great, but the pop up ad people are talking about is the prompt to upgrade to pro. One button and you’ve given then money. Close button is barely visible on this screen and all it takes is one time not paying attention. Feels icky and trying to trick users. No thanks..*Calloonatic*Version: 2.0

I shouldn’t have upgraded.I used the free version for several months and it worked well enough for my purposes - light levels for orchids. I upgraded to the Pro version and app said Pro was enabled but none of the Pro features worked. I reloaded the app without any change. Sent an email to the developer and am waiting for a reply..BaltrukonisVersion: 2.0

Does absolutely nothingFor some reason as soon as I downloaded this app in my phone I got a prompt asking me to sign into my google account. While I was deleting the app I got another prompt asking me to sign in to google again. I don’t know what that was all about. But anyways this app is a joke. When you press the “sun” button or hold the button it doesn’t give any readings. Waste of time..JDS210.1985Version: 2.0

Very disappointedIt only gives a light reading if pointed directly at a light source. Otherwise it gives a 0 when light is clearly present. This makes it worthless as a light measurement tool. I have the camera properly selected. I checked Help but there is nothing in help … literally that section is empty … I regret paying for this..KristinTheUnhappyGrillerVersion: 2.1.1

Doesn’t work at allI opened the app and skipped the subscription screen. It then took me to the main app but they didn’t do anything. If you want a paid app then make it a paid app, and if you require payment to function, then don’t let me skip it. Give me some indicator that it doesn’t work without paying..JedbergVersion: 2.1.1

Does not actually measure luxThe lux setting provides a reading in ppfd. Lux is measured in the tens of thousands, not hundreds, and it doesn’t provide accurate results when compared to other free apps. Went with another free light meter on the store after learning a little more about what I needed to measure. Too bad there isn’t an option for zero stars. 🤷🏼‍♂️.ThisLightMeterSucksVersion: 2.1.1

CreepyUpon install, the app repeatedly asked to have access to my clipboard contents. Why on earth would this app need that? Serious privacy concerns. Also note that it is no longer freemium as earlier reviewers have mentioned. You get a 3 day trial but have to opt in to be charged at the end of it in order to keep using..BlorkazorkVersion: 2.1.1

This app gives completely wrong readingsI have the iPhone SE 2. Under 4 grow strips which should theoretically have an output of 2000 FC, this app only detects on 20 FC. Other apps I have tried give the correct number It also gives wildly different numbers depending on whether you use the front or back camera for some reason.SicklybeansVersion: 2.1.1

This is not a free appI downloaded this looking for a quick free app to measure lumens. When you download it, you have to agree to pay a one-time fee or get a 3-day free trial and pay $1.99/month that’ll start automatically billing. Not worth it to me. I deleted it immediately.Joe 1.1.1,1,1,Version: 2.1.1

InaccurateIt just doesn’t work. It is very in accurate and under lower light conditions doesn’t register anything at all. Also, there are no instructions, and if you click on help you get an error message..GkInnsbruckVersion: 2.1.1

Difficult to useIt should just turn on after being download it but it doesn’t and I don’t see an easy way to just tap anything that’s there andI don’t do well with difficult applications I just delete them if you want people to keep your stuff it should be easy to.Captain GuitoVersion: 2.1.1

Don’t buy this - it doesn’t work & no customer support.What a huge disappointment. This doesn’t work. I foolishly paid for the pro and it literally stopped working after two days. And then there is no customer support. This app has successfully blocked all human interaction. They will only take your money.SSO919Version: 2.1.1

SketchImmediately after install, the app asked for a credit card number for a one time $7.99 purchase or $1.99 monthly subscription. The purchase should be a secure transaction through the app store instead so we can avoid sharing credit card info with a secondary company..Hazel biteVersion: 2.1.1

Poor bait & switchFor starters , look at all the unnecessary privacy data the app collects for no valid reason Second, you won’t get any use out of the app without up front payment There’s far better, more cost -effective apps out there that don’t try to steal & sell personal information.JB App ReviewsVersion: 2.1.1

Not intuitiveNot enough help available for the novice user. For someone starting to learn about improving pictures it needs to be more user friendly. The help tab doesn’t work.Ela444444Version: 2.1.1

Doesn’t workI compared the readings with my professional digital lux meter, NOT EVEN CLOSE. 50,00 actually lux read anywhere from 110,000-150,000. 👎.Pauldo69Version: 2.0

You’re downloading an adYou’re downloading advertising for their pro version. The app version of click bait. Deceiving and will not buy this app even if I have to purchase an light metering app.Baylor1965Version: 2.0

Don’t buy!!!This app doesn’t work. Just wasted 5$.Afterdark74Version: 2.0

Completely UselessDoes not work correctly at all on an iPhone 14 Pro. Reads less than half of the actual light level. Bought and paid for, realized 2 minutes later that it was completely useless. Waste of money..PoolShark777Version: 2.1.1

SCAM - DOES NOT WORKThe app doesn’t work. Scam. Don’t waste your money..SarashutterVersion: 2.1.1

Bad appThis is useless. Does not work properly. Wasted my money..CaruhgahVersion: 2.1.1

Waste of moneyThe app does not work at all. Can’t switch cameras. Readings are way off.LCeeGeeVersion: 2.1.1

Not free not goodWaste of time and money.有马一心Version: 2.1.1

Defunct appCompletely non functional, reads 0 no matter where you point it, help button doesn’t even work. This is a dead app, why is it still on the App Store? How do I get my pro subscription money back?.Get me cakeVersion: 2.1.1

No instructions No supportI paid over $10 for this and there isn’t a “help” section. It’s blank. There are no instructions at all. The lumen numbers seem to change when I point a light at it but they aren’t consistent with what the flashlight manufacturers state. The development team needs to add instructions and maybe a 3 day free “full use” trial term.MudgutsVersion: 2.1.1

SuspectDownloaded and shortly deleted. Seems you have to pay even to try. I don't mind spending a few bucks for a forever subscription for a good app, but not one untested by me..Sailor nickyVersion: 2.1.1

I hate thisThere are no instructions anywhere on how to use it so I have no idea how it even works. Right now I’m in my living room with a few lights in and it’s saying 0, which is impossible. I don’t understand the max and the average and the number in the middle and what they are all supposed to mean. I’m deleting it from my phone and I wasted 13$.Maggie15784Version: 2.1.1

Bad.Bad.Wyattissus6921Version: 2.1.1

CostNot until you open it is the cost revealed.Scrabbled brainVersion: 2.1.1

Very shady way to get your money. Don’t downloadApp works ok but the way they make you think that you are getting to try it is shady. Use a free app. Not worth it..RonruthVersion: 2.1.1

UselessIf an app charges monthly to perform a single task it should probably perform that task well, let alone perform it at all. Don’t waste your time. +1 star because I like the design/interface.EthanlechcharlesVersion: 2.1.1

Doesn’t workJust shows a steady reading no matter what light level- dark or bright. And why should I have to log on to my Apple account to use it anyway? Is it trying to collect my password?.Davey99Version: 2.1.1

Useless waste of timeApp does nothing, literally nothing. It gives no reading, even though it says pro mode enabled..Alaman64Version: 2.1.1

Ask to payIt ask to pay at begining.Its ask to payVersion: 2.1.1

Rating System needs improvementI have only used the app once for one location and I am forced to rate it okay if you want to play that silly game well then you deserve a 3 of out 5..Worst Boy 09Version: 2.1.1

Didn’t workRefund money ASSP.Don19531969Version: 2.1.1

Not workingNot work.TonyWateroundVersion: 2.1.1

Doesn’t workReadings are completely off, spend the money and get an actual proper par meter.WPYFNVersion: 2.1.1

Absolutely the worst app , not even a maybeThanks.385 edVersion: 2.1.1

Only if you pay and still crapOnly if you pay but even then it is still crap as light indoors would not change but meter fluctuates 10 times.MarkoPoloPhotoVersion: 2.1.1

No longer supportedInaccurate. Developer no longer supports app with email address that just bounces back. Avoid.Abn2021Version: 2.1.1

Totally uselessNo instructions, not intuitive, annoying ads for free use.... what is the point of the app.....Seen it from the beginningVersion: 2.1.1

Fake appFake app. Doesn’t work. Ask you to sign up for subscription. Deceptive dev..Nukem170Version: 2.1.1

Intermittent readingsReadings are all over the place not consistant.WeisbekerVersion: 2.0

Does not work.Paid for the pro version. Works 10% of the time if lucky. Don’t buy.Biff Buff's FriendVersion: 2.0

THIS APP DOES NOT WORKI have just wasted my money. I have to be careful and cautious next time😂😂😂..ANANSE01Version: 2.0

No goodI compared it side by side to an actual light meter and the apps reading was off and kept getting different readings . i don’t recommend it.Rayray0088Version: 2.0

It’s badIt’s bad.Pear_manVersion: 2.0

Very Poor design.The addition of the stupid Google adds right over the selection buttons is most annoying. So you say report this add and say it covers the content and the just give you another add in the same spot. Because of this I am deleting the app so you will not even come close to getting any in app purchases from me. So Long!.BBWESTVersion: 2.0

Waste of timeDoesn’t work, inconsistent readings if you manage to get any readings at all. Don’t waste your time or money..LightDesignetVersion: 2.0

Lux meterIt would be nice to see the menu at the bottom of window without annoying advertising. I never did get the program to work. Too bad though..D3jmVersion: 2.0

BlowsSeems like it does nothing to you pay them.Thissucksbigtime2Version: 2.0

Garbage app!! Don’t waste your money!!I bought the app thinking I had to pay to make it work. I was wrong! The app won’t measure any light at all. Displays nothing when you tap or hold the “sun” symbol. If I could get I refund I would!!! Garbage app Note: I own an iPhone 8+.Jamesme123Version: 2.0

ScamThis app is a scam. As you are using the free app a window pops up while holding the light read button. Where you thumb is the ‘yes’ to purchase button appears forcing you to buy the full version. No warnings. No conformation. Very shady.Boy_sparkyVersion: 2.0

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