TV Remote - Universal Control Customer Service

TV Remote - Universal Control Positive Reviews

Amazing appI’m always losing the remote and I can never find it, with this app I can have the remote even if I lose it! The only thing is that there is so many ads and that it costs money to be able to do certain things and I don’t like that but overall it’s an amazing app if you lose the remote a lot.Onchow the cool girlVersion: 1.2.0

This is a fake app with fake reviews.I rated 5 stars so this would actually be seen. Connects to TV (I can tell by the TV ID #) and never works as a remote otherwise. Doesn’t change channels or even provide the apps you do have on your device. No sounds, any indication at all that anything is going on besides you pressing your screen looking dumb! This app is a scam and please don’t purchase a subscription that is mandatory in order to even open the app itself.DestinyPirklVersion: 1.2.0

Do Not Download - ScamI can assure you that there is no free trial for this app – I’ve documented all my cancellation requests and they were not honored. They charged me ( despite sending an e-mail per their instructions within moments of downloading) now I have to go through the hassle of having the charges reversed. There’s too many hard-working developers out there – don’t give this developer your money. Or your time..PusuitinHimVersion: 1.2.0

My remote shot crapsSo yeah my remote just stopped working. I changed the batteries and nothing. I considered ordering a new one, but, shipping time and all. So I got the app. Paid the one time fee of 20 bucks and boom. Works fantastic. Plus, now when I want to search for something, it’s a quick and easy thing to type it in on my phone and... yeah cool. Thanks for the ROKU app you crazy cool folks !.Allen W ThomsenVersion: 1.2.0

Why I like this appEvery so often I misplace my remote and really want to watch a program now rather than looking for the remote and this helps. Eventually I know I’ll find the remote I always do..MyeyeitchVersion: 1.2.0

Remote controlRoku does his remote remote very poor quality so that they can only work a little to earn more money, and I had to buy the controls several times.Edith.agrdaVersion: 1.1.8

Best app download todayJust got this app and it was like amazing I have an iPad but I really wanted to make sure it wasn’t like a scientist take it out if it works and I think it does so download this app today.It's a great nameVersion: 1.2.0

Obnoxious Amount of AdsI'm only putting this as 5 star becaise if I put 1 star they won't post it, but I'm highly disappointed. There are too many ads..82639.Version: 1.2.0

It worksI had to play with for a while but it works now about to see if I really like it.AdmerdontaviouspropVersion: 1.2.0

Works greatThe remote works great too bad it cost $30 a year when I can just get a replacement for cheaper.Breezi babyVersion: 1.2.0

Amazingly awesomeWhen I lose my actual remote, I can use this wonderful app..223spracticeVersion: 1.2.0

Works,but not !!!It works until screen saver goes on ,after you have to go through reconnecting process all over again ,so useless for iPhones.Koda!!!Version: 1.2.0

3/5 starsThis is a calm 3 stars. I know it is normal to disconnect from the remote when the tv is off but I don’t understand why when my tv is on it still don’t wanna connect. That’s why this app is 3/5 stars for me..WatermelondishaVersion: 1.2.0

WowGame change. Love this. Only just got it a second ago. But the control is smoother than my remote..SeanpogVersion: 1.2.0

AmazingEasy to setup works perfectly every time.JoejeezyVersion: 1.2.0

Work wellI like it because it allows u to connect to different severs.Yhhcf held hackedVersion: 1.1.8

Ruko tv remote got listedOmg I thought it was the end of the world until I brought this.AngeebaeVersion: 1.2.0

Love appI love the app it works well with my tv and it makes me happy🧁🧁😀😃! Should download for sure!.Very ugly zion poopVersion: 1.2.0

Not freeNot free and ads repeatedly come up. It seems like after investing in a Roku TV or even a Roku item that they would at least give you an app remote for free.PJ AlldayVersion: 1.1.8

Nice remote but 1 problemIt’s a good remote for my roku tv but when i tried to use it on my Xfinity tv it asked for allowance from my remote and idk how to give allowance :(.ThexjayyyVersion: 1.2.0

I like itI would prefer no ads though. But other than that great app!.Drago1x1Version: 1.2.0

MehCould be better if I wasn’t bombarded with ads and or subscription requests. Otherwise works perfect so far..JmanelectricVersion: 1.2.0

Seamless connectivityUI has room for improvement..ElLuisCalleFVersion: 1.2.0

Good for lost remote butGood for using well you lost the remote but not worth paying $$ to use all the features.Cam95379Version: 1.2.0

Excellent!!I mean, idk how y’all think this app is bad, but it works perfectly for me 🤷🏾‍♀️.AnnaachildofgodVersion: 1.2.0

AwesomeReally cool but you have to pay to turn it on from the app that is my only complaint.Girl379Version: 1.2.0

TélécommandeVraiment très pratique je passe à l’essai très bientôt merci.MaxthecVersion: 1.2.0

A rabbinical successMazeltovalabia.TF24_yeahboyVersion: 1.1.8

ConfusedApp works great but why can’t I see any other reviews on here. Doesn’t make me trust the app or make me want to subscribe after the free trial..Nickayy44Version: 1.1.8

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.2.0

TV Remote - Universal Control Negative Reviews

Doesn’t workSo when you first launch, it offers your choice between a three day trial then annual subscription for $30/yr or a one-time of $20. I took the latter because I just know I will forget to remove my subscription. I turned on my Sony Bravia and the app detected it correctly. Unfortunately, it then says to use the original remote to allow access. There’s the snag: no such screen appears to do that, and while I’m a tech savvy person I have been unable to locate such an option. Furthermore, the app has a contact us button which doesn’t do anything and the app store support link doesn’t actually show this app. I feel like I was just scammed out of $20..PerniciousDrowVersion: 1.1.8

Roku remoteIt can be extremely difficult to turn my tv on with the remote but once it’s on it’s easy to use. At times I’ve attempted several times before actually before my tv to turns on. This is the only problem I’ve experience so far and every thing else is easy like changing channels, turn up or down volume, and searching options. A feature that is nice is the touch remote it’s nice and easy to navigate!.Zhoni07Version: 1.1.8

ScamI tried paying for full access to the remote because it can’t control volume if you don’t. It turns out you can never control the volume and the ability to restore the purchase goes away after you pay them once. Furthermore the app only works for a couple seconds at a time before you need to turn it off and turn it on again. I would give this 0 stars if I could. This app is a scam..Zachariah714Version: 1.2.0

Terrible Remote & Apps Do Not ConnectNo wonder they do not offer a free trial. I would like a refund for my grandfather. I am in tech and find this app to be a falsely claimed product that does not function as stated This app is pointless for those trying to replace the actual Samsung remote. This app requires connecting with the Samsung main remote upon RE logging in. This means you still have to find the television remote..($;!?)! bj ncVersion: 1.2.0

Works when it wantsThe fact that ads pop up is ridiculous, you have already PAID for the device now if you want to use your phone as the remote you have to go thru ads. THEN sometimes it works and sometimes it doesn’t. Apple never did that to their customers who had Apple TV. I’ve tried many devices to see which fits my needs..RojennyoVersion: 1.2.0

I want to talk give me the previewEvery time when I press something it give me the preview in like the full access and I don’t like it my dad got this for me because I don’t have my remote and this one is kind of annoying because I keep on giving me the premium.YOUR TECHERVersion: 1.2.0

RefundI mistakenly purchased this and the developer makes it impossible to navigate for a refund! I didn’t want this product nor any like it. I just hitting the wrong button and the next I knew I bought it. I don’t recommend even looking at the options for this app.Jim MatscoVersion: 1.2.0

I got ripped offI paid $20 for this and the “Ok” button as well as the return, exit, etc. buttons do not work half the time. The OK button never works making it impossible to select things. I sent an email but haven’t heard back. Don’t buy this, get a different app or buy a physical remote..CDrew2017Version: 1.1.8

Zero supportNot intuitive to hook up. Constantly asks for you to use your remote to give app allowance... what sites this mean? How does it work? Who knows because there is zero support and app isn’t even listed on developer web site!.Gear S2 ClassicVersion: 1.1.8

Don’t waste your moneyDoes not work on my television. There are no prompts that open on your tv to guide you through the connection process as advertised. “Contact us” button leads no where. Wish I would have read the other reviews because this is a scam..RMV_614Version: 1.2.0

No support. No structure.I lost my remote. Downloaded this. Paid for it. And it does nothing. I have sent dozens of messages. Received no support and I feel I can’t cancel it either. Every remote app I’ve used, which is usually free or 99 cents works, Other than this one. Please prove me wrong..Iwantnetflixbackplease999Version: 1.2.0

Hate itThe fee for $30 that I’ve lost on this app. Waste of money and HONESTLY you guys should be ashamed of ONLY doing a 4 day trial then charging automatically $30 NEVER EVER AGAIN!!! Nor can I get my money back. SHAME ON YOU!! Nor did the app even work with my device properly. It kept disconnecting 🙄 never again.IAmSweetlocsVersion: 1.2.0

Don’t waste your timeDoesn’t give the option to try before you buy and will connect to my TV but will not do anything. Finds the TV and connects but won’t change the channel adjust the volume, does nothing. Don’t waste your time. Got ripped off the $20.Mmmmiiiiii5593Version: 1.2.0

Ridiculously annoying paywallThe ads pop up literally by number of presses. I tried to type in the word Office on netflix and was shown literally 8 different ads before I got to the end of the word. And they want $30 for it which is the cost of a nice REAL remote control. Garbage..TagwolfVersion: 1.2.0

Not freeNot free the contact us button does not work but of course the share button works. Only WiFi compatible so just get a free universal remote for smart TVs. Had the app for 30 seconds and I am on the phone attempting to cancel my subscription. Hopefully that goes well. Not happy at all.Adebisi2Version: 1.1.8

Absolutely terrible.Downloaded. Purchased for the one-time fee thinking surely I can make this work. It doesn’t. And there’s no guidance or support in the app. Deleted it to start over thinking a hard reset of the app would help, and was then charged double. The worst..CLD415Version: 1.2.0

Get what you free forBasically just turn the channel. Wifi only. You have to pay for no ads every 3 clicks for everything. It works just wish I had volume up & down for free..Thee AudacityVersion: 1.2.0

Pay To Use ProductI got this thinking I would be able to use the remote function. Like it’s advertised, you know? But no. I have to pay a subscription to use the remote that the whole purpose of the app is..AdeleTottenVersion: 1.2.0

No customer service optionI accidentally purchased the subscription and have been trying to get ahold of them for two days now but it’s not working so my account is getting charged 30$.AleumdaumVersion: 1.2.0

Volume buttonThe volume button is slow to respond.. takes forever to turn the volume up..GekendidneVersion: 1.2.0

Hasn’t worked at allThe app synced to the tv seamlessly but the power button does not work and I cannot find any clear way to add my Netflix account to the apps section within the remote app. There is no point as it does not work..[email protected] @ppleVersion: 1.2.0

Canceled in under 60 secondsI did the 3 day free trial and thank god I did, so I could cancel it before being charged. I downloaded this app and it didn’t take long to find out that it does not work on my Vizio tv. Spent my $30 on an actual remote rather than a jank app..JessjessxdVersion: 1.1.8

What a let downWorks a couple times, but after a day or two, none of the buttons work. Every time I press one, a pop up to purchase service comes up. I can’t turn the tv on now. Right back to where i started...😔🙄.Demetria12347685Version: 1.1.8

DisappointedI downloaded this app. Paid the 4.99. App doesn’t work won’t connect to my tv. Says it’s connected but it’s not. I want my money back. I already emailed them about this. I want to delete this app and stop being charged..Kate6913Version: 1.2.0

Terrible! Don’t download!!It literally gives you ads every 15 seconds! Nothing like having to wait 15 seconds for an ad to end to use a remote! Then only have 15 seconds to choose a movie before another ad pops up!.Vhic yiciyctcVersion: 1.1.8

Not going to give my financial information to find out if it even worksDoesn't work without purchase or subscription. 😡maybe not even then I didn't pay to find out.BuffyAlonzoVersion: 1.2.0

Tv remote does not connect. After paying for one yearVery simple. I load the app. It tells me waiting for response from tv. It never happens. I did not get a support reply. I asked for money back. I will call Apple for a dispute. Don’t buy this.JojokidmusicVersion: 1.2.0

I would not get to see if I was youFirst of all you cannot use the mute power button or any other buttonSo A asking you to buy the full version so they basically scamming someone into downloading their app to get more views.MadMan3201Version: 1.2.0

TerribleThis app is such a disappointment! I am so glad I only paid for one week as a trial. It worked as soon as I turned it on and would not work again after that. Pretty easy to see why I give it one star..Heua skeksndmsVersion: 1.2.0

Gotta payIt’s not that I’m against paying, it’s that it says free and then immediately after downloading it asks for a paid subscription to use. I don’t know much about apps but it comes off as false advertising.Enough with taken alreadyVersion: 1.2.0

Ads and ads and ads againThis app is crap !.25Alex25Andre25Version: 1.2.0

Very badUnusable, its programmed to interrupt you every few clicks to show an ad..MoGa111Version: 1.2.0

Aggressive money grabNo access to anything useful unless you subscribe..RemoteChefVersion: 1.2.0

WasteI’ve been dumb enough to buy all of these while drunk. You can do The up and down,left right, and volume with a free version. The touchpad and letters DONT WORK. Im a sucker and tried them all. Grow up and buy a remote lol..Cobway709Version: 1.2.0

Doesn’t work!Doesn’t work! I unfortunately paid 40 dollars for an app that is complete useless with my Samsung tv. I don’t recommend this app!.86(?3jgfcVersion: 1.2.0

Just over $30 for a remote$30 out right or a monthly subscription that’s awful.HsksbsnbsVersion: 1.2.0

Give y money backI didn’t subscribe on this still charge me $39 pls return my money thanks.Mr.pauflowVersion: 1.2.0

This isn’t worth itReally not good not worth it Lost my remote control and dowloaded this app. Well you need the remote control to make the app work ..Always cleanVersion: 1.2.0

Cette application ne fonctionne pasJ’ai l’impression de m’être fait arnaquer....Frank_MounadhelVersion: 1.2.0

Waste of timeRecently lost the remote for my smart tv, downloaded this thinking it would work. It shows it’s connected to my tv but nothing about it works, waste of time. I would leave 0 starts if I could..Lorne1996Version: 1.2.0

Remote?Still needs tv remote to allow access! Too expensive!!!.DJ DiesellVersion: 1.2.0

How do u cancel this app so my iTunes doesn’t get billedI am having trouble figuring it out.Frankel dVersion: 1.2.0

Not really freeWhy does it say free when it’s really just a 3 day trial and then they bill you $30+ Canadian/year automatically after 3 days? I cancelled right away because I hate this kind of false advertising..Bexter111Version: 1.2.0

Remote not working to switch on the TVPlease help why my remote can not able to switch ON the TV Why do I need to switch ON the TV by its remote prior to use my apps remote to control the TV Thank you for your help..JessielotVersion: 1.2.0

HorribleThis sucks, I’ve tried 100 times now to pair it every thing is the damn same and it won’t connect.DJ Blaze5567Version: 1.2.0

Stupid appStupid app it’s all about stupid stupid you have to pay money end if you can do it it’s that if you don’t pay adds will it’s like saying pay money pay money.👰🏿💤🧞‍♂️Version: 1.2.0

The ads make it unusableThey come up every few times you push a button. Can’t do it..KTFramily88Version: 1.2.0

NoDoes not work for Westinghouse TVs.Petcamcabr2314Version: 1.2.0

Doesn’t workDoesn’t work.GahavavsjVersion: 1.2.0

HorribleThis app falsely states that the keyboard feature works to search. Not true..Trevah99Version: 1.2.0

SO MANY ADDS impossible to use. Totally sucksSo I have this on iPhone and every second click an add pops up, and takes over the whole screen. Obviously as your looking at the tv ( and not the remote) you're bound to click on it. It's worse when you want to pause a show or forward something, you have to open it, sit through a 5second add, pause it have an other 5second add to continue, and so on and so forth. I don't know who thought of this but it absolutely sucks, probably one of the worst remotes ever. If there was a 0 stars that would be it..LiviismeVersion: 1.2.0

Remote appNot working, it says it’s connected but nothing happens...Jade19547Version: 1.2.0

IT DOESNT EVEN WORKIt connects but doesn’t even work...XtsffVersion: 1.2.0

40$!Why do I need to spend 40$ to turn on my TV? Ridiculous just use you’re remote, app is not worth it but you need it to set up you’re tv unless you want to stream from you’re device still a lower price would be really nice..Unknown golfish :/Version: 1.2.0

Few tech skillsI am not able to follow instructions to connect. I know it must be doable but not clear enough for this brain!!.Siku22Version: 1.2.0

Useless app!!Paid for access, connected it to my Hisense TV, and it DOES NOT WORK AT ALL!!!!.Alli.b.123Version: 1.2.0

Really stupid..It says use the remote to give permission to use the app with your tv.... if I had the remote why would I need this app? 🤦🏼‍♂️.ShkillaVersion: 1.2.0

Crappy appWill not even connect to my tv so is useless. Paid for it and now trying to get my money refunded.Nanshell24Version: 1.2.0

This app is garbage.Don’t use this useless app.ScavosaurasVersion: 1.2.0

Needs a remoteI was trying to use this app for my rca tv because I lost my remote but then told me I needed a remote to get permission when I need to use this app without permission.Brodie1919Version: 1.2.0

Trash appThis app is trash i conected it to my tv and it dose not work.ClaudoonVersion: 1.1.8

Not functionalI paid for full access but if you leave the app you have to disconnect and reconnect to your tv to get the app to work again when you open it back up. Every single time. Kind of defeats the purpose of having it function as a remote. Definitely a waste of money..MyCatIsBlackVersion: 1.1.8

UselessUseless.SiyabinaVersion: 1.1.8

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