TV Remote - Universal Control Customer Service

TV Remote - Universal Control Positive Reviews

It worksI originally got this app because I lost my tv remote. It worked perfectly! I purchased after the trial and use it often but not all the time (I found the actual tv remote). After having the app for a few months now, I’m happy with it. I love the ability to type passwords or in search bars. It reacts instantly on my tv. There is no lag. It works on both my Sony tv and my roku tv. The only reason I gave it 4 stars instead of 5 is because sometimes it won’t turn on the tv with the power button. Occasionally it takes several tries before it turns on. But most of the time it turns on after tapping the power button just once. Once it’s on, the remote works perfectly..Airet22Version: 1.3.0

Amazing appI’m always losing the remote and I can never find it, with this app I can have the remote even if I lose it! The only thing is that there is so many ads and that it costs money to be able to do certain things and I don’t like that but overall it’s an amazing app if you lose the remote a lot.Onchow the cool girlVersion: 1.2.0

Must have appThis is the best app. I have 4 kids a s never a remote. It is well worth the 20 dollars paid, considering how many replacements I have ordered over the year. The best feature is once you name your tv’s you can turn them off from anywhere; example I woke in middle of night to the sound of a blaring upstairs television. I went to my app and was able to turn it off as well as the ones in the kids rooms—and I never left my bedroom. Buy buy buy — ..FreightmoverVersion: 1.2.9

Lost my remoteI straight up have no idea where it went. So I downloaded this app and at first was worried because it said I needed to use my physical remote to allow this app to access my television. Somehow I managed to bypass that and have been using this as my sole remote for the last few days. It’s awesome and has some really nice added features (like switching between apps on my tv without having to back out of the app U am using). I really love it and glad to have it..The3rdronVersion: 1.2.9

This is a fake app with fake reviews.I rated 5 stars so this would actually be seen. Connects to TV (I can tell by the TV ID #) and never works as a remote otherwise. Doesn’t change channels or even provide the apps you do have on your device. No sounds, any indication at all that anything is going on besides you pressing your screen looking dumb! This app is a scam and please don’t purchase a subscription that is mandatory in order to even open the app itself.DestinyPirklVersion: 1.2.0

Do Not Download - ScamI can assure you that there is no free trial for this app – I’ve documented all my cancellation requests and they were not honored. They charged me ( despite sending an e-mail per their instructions within moments of downloading) now I have to go through the hassle of having the charges reversed. There’s too many hard-working developers out there – don’t give this developer your money. Or your time..PusuitinHimVersion: 1.2.0

New Roku Remote for my IPhoneVery fast and easy to install! I am not technologically savvy so if I can do it anyone can! So far no problems! It is much different than the one I was using before and I love it! The batteries ran out of my Roku remote so I had to put it on my phone and I am glad I did! It looks like it may have some new features so I will have to check them out ! Thank you Roku.Bunny susanVersion: 1.3.0

You should definitely download this appFor my instance I have people in the family that always lose the remotes so I just have it on the phone just in case .And so far no ads no freeze ups or anything it has a lot more options on how you can manipulate the TV as in channels to even changing to live TV or HDMIs with out paying for it . It’s awesome and free ,Yup I’m in 😂..Jesusfrk16Version: 1.3.0

My remote shot crapsSo yeah my remote just stopped working. I changed the batteries and nothing. I considered ordering a new one, but, shipping time and all. So I got the app. Paid the one time fee of 20 bucks and boom. Works fantastic. Plus, now when I want to search for something, it’s a quick and easy thing to type it in on my phone and... yeah cool. Thanks for the ROKU app you crazy cool folks !.Allen W ThomsenVersion: 1.2.0

?????I love Roku thus the 5 stars! However, I lost my remote and have figured out how to make my phone work but would rather have a regular remote. I wanted to use the feature “find my remote” but it says in essence “don’t need to find it you are using it now.” I could use some help but don’t know how to reach customer service or technical support..Cold in FLVersion: 1.3.0

We got our remote ruined!😂I was so mad when our remote got dipped in milk (ikr I was so mad) until I saw this app (IT IS AMAZING) I was upset because of all the ads but then I got the no ads bundle and I worked perfectly the only thing is that when I tried to use it this morning it said get your tv remote (GOT IT RUINED 😠) it was worried but then I got it to work by far GET THE APPPPPPPPPPP!!!!.Zoey101668 Roblox acont nmeVersion: 1.3.0

Good job on this appIt’s good but this thing keeps on popping up to say that I wil have to pay on May 6 and I don’t like the way that it is doing me so I might have to give to it a bad review just kidding but it is popping up this thing and I need help with it an d it pops up every time i he i the power button but outlet than that I good tel next time bye.Des johnsonVersion: 1.3.0

Great appGo to app when your remote is on the fritz. You can’t believe how much it’s helped! My grandson basically chewed the remote when no one was looking. Since then the remote stays “on” the power button lit and runs batteries out. We have tried everything to reset but then we found this app! What a great substitute. Thank you!.Evie_tx1971Version: 1.2.9

RokuI love this so much because it connects to my little brothers TV so I can change all of the stuff he is watching or as some people would put it it connects to any TV with the same internet or with same wifi but the only bad thing is for most of the things you have to buy the premium.Zee111910Version: 1.2.9

Love itIt helps you if you loose your remote. I use it on my tv all the time and it is awesome. There is one thing bad you have to pay if you want to turn of your tv turn up your tv and other stuff let’s just call it premium. So I love it except for that part so this is why I give it four stars..Max waylon mommy daddyVersion: 1.3.0

Control AppWork perfectly!! But I hate the ads and to get rid off theme you have to pay ang that’s suckkkkkkk I don’t want to subscribe to anything i hate been commitment on a bill that I really use!! I work all the time and never home and wen I am I’m sleeping so barely I see TV but the app is ok have not had any issues with it..Essky17Version: 1.2.4

FailThe volume doesn’t work nor does the mute. Oh yea, the off button is non-functional as well. My tv was on when I miss placed the remote and started using this app. So I’m not sure if it will work to turn it on. I’m not a stranger to being my own remote control, but, I put the dang thing a place that makes the controls hard to get at. United we stand, divided we fail!.WandQueenVersion: 1.3.0

This dose workOk so I just broken my remote and so I download it a different Roku TV remote but it don’t work so I download this one and it work I really love this on because we have two remotes but one don’t work and the other just broken this app fixed all that it deserves a five star.Thos app os coolVersion: 1.2.9

Roku💁🏽 Your app started screwing up after you took out your money I want a full refund I’m gonna be putting and also for refund for my partner from his phone got both apps on yesterday which was October 14 year 2021 I have already spoke with Ebay support and toldDamn the issue and the problem after payment and I want to thank you in advance for cooperating with us have a good weekend..🐼22Version: 1.2.4

Volume is disabled unless you purchaseAds on a remote is ridiculous to me. Having to purchase in order to have full access to a remote is ridiculous. It’s a remote! I’ve already paid for the TV and it came with a remote that barely works. The reviews on the Roku remotes are horrible. It does get the job done. Thank God the volume on the actual remote still works..RuennskkVersion: 1.2.4

Scam charged me for yearly subscription automaticallyThis charged me 30$ for a yearly subscription automatically and i never had an option to cancel it. Just automatically took 30$ from my bank account. This is a scam and i want my refund.MIKEGEN92Version: 1.2.4

Finally!!!I’ve legit tried almost every remote app and none worked they couldn’t even find my tv! This one I didn’t have anything to lose figured why not just try but I’m so freaking happy it is perfect!! Nothing I can’t do as my tv remote!!! Def worth it!!!.GravylizVersion: 1.2.9

Extremely usefulThis app works great for any smart tv Saved my life My only complaint is that it can turn the tv off but not back on Maybe it’s only a problem for my tv but other than this this remote is fantastic.The Jok3R 316Version: 1.3.0

Solid but I need more taps per adLove the app, makes the tv a new world when the batteries die. Though I assume I’m given ads based off of how many taps I make, I would just like less ads and aye not to knock the chip off your shoulder but everything is better without a premium subscription, I mean it’s a remote. Solid app, good job —Sudds.Sudds009Version: 1.2.9

Adds are killing the experience.The remote works great, it’s just all the adds that come with it which is so overwhelming and over the top. Please remove the adds. Thank you in advance..LOCOCO562Version: 1.3.0

Why I like this appEvery so often I misplace my remote and really want to watch a program now rather than looking for the remote and this helps. Eventually I know I’ll find the remote I always do..MyeyeitchVersion: 1.2.0

Mobile remoteI love this option to have it on mobile device. There is an issue with the remote and apps on Roku side. I just feel having full access remote app should just come with the purchase of the Roku.S.BolonVersion: 1.2.4

Amazing 🤩I rate this a 5 because it’s amazing a true life saver cuz I lost my real remote control I can turn the volume up I can use touch swipe I am gonna tell all of my friends about this over all 5 stars.NaylonnieeeeVersion: 1.3.0

Haven’t seen a downside yet!This remote app allows me to use my cell phones hone in addition to the remote that came with the TV. Plus I don’t have to be right in front of the TV screen to control it..JingleQueenVersion: 1.3.0

ReviewI love the app it’s a solid 8/10. However I don’t like the fact I have to pay full access to do all the things such as turning the TV on or off. It’s literally an app for a remote. Like this isn’t a time machine it doesn’t need to be so fancy. Again love the app but she definitely needs some fixes.Kaleea nVersion: 1.2.9

Very goodIf you want to be paired prepared just in case you lose your remote to your original TV this is the app for you I very much enjoy it and Hope you guys think it is too and it is worth it for the trial.Lil moon cookieVersion: 1.2.0

😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😊It’s so much love I love my Roku TV but I especially love of the great shows that I can find on it currently I’m watching suite life of Zack and Cody i’m so happy I love my Roku TV and this app makes it so much easier for me to control it if I lose my remote.Omegared88Version: 1.3.0

Sleep timerAdding a sleep timer function would be superb.Ezlover88Version: 1.3.0

It works I’ll give it a 5Donald trump sucks.KgfivcjkgVersion: 1.3.0

Lucas [email protected] comBevelery 68.[email protected]Version: 1.3.0

Best app everI love this app makes my life so much easier.Kismat aroraVersion: 1.2.9

MehTv remote has like ads every minute or so but you don’t have to pay for it and it’s alright to use..GgvgbcvfvcgffgvgvvVersion: 1.2.9

Way better than actual LG remote appI purchased the LG app thinking since it cost $39.99 and was the same company as my TV, it would work. 2 minutes later I had deleted the app and requested a refund. Totally useless. Decided to try this one, and so far works like a charm!.GreenblondeVersion: 1.2.8

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TV Remote - Universal Control Negative Reviews

BadIt is extremely delayed and none of the actions canceled each other. Most times what you press doesn’t register anyway from the app to your TV but if it does you will have to wait for the movements to register (up to 10 seconds each press) and sit through the movements in the order that you pressed them. Lastly, you have to pay for simple things like being able to use a keyboard or the little search tool on your own TV (a feature a lot of TVs already have). There are pop up ads for every 1 minute or so while you are using the app…which I would think they would make enough money with ads instead of having people pay for simple features. Bad..AVerySadPlayer 😔Version: 1.2.4

Doesn’t workSo when you first launch, it offers your choice between a three day trial then annual subscription for $30/yr or a one-time of $20. I took the latter because I just know I will forget to remove my subscription. I turned on my Sony Bravia and the app detected it correctly. Unfortunately, it then says to use the original remote to allow access. There’s the snag: no such screen appears to do that, and while I’m a tech savvy person I have been unable to locate such an option. Furthermore, the app has a contact us button which doesn’t do anything and the app store support link doesn’t actually show this app. I feel like I was just scammed out of $20..PerniciousDrowVersion: 1.1.8

Watch for pop upsDuring my first use my TV was for some reason set to maximum volume, something we never do on purpose. In my haste to try and lower the volume on the app, a series of pop ups appeared prompting me to upgrade the service and I ended up accidentally upgrading. I figured I could find what I did in settings and undo it but there’s nothing there. I know the clicking is on me but I’m hoping this process isn’t intentional. I’m waiting to hear back from support. EDIT: after reading some reviews, it seems this may be by design. I’d avoid this..APhilVersion: 1.3.0

TerribleI thought it’d be a great idea to download a remote on my phone since my kids constantly lose the remote. I wasn’t planning on paying for any of the packages because I didn’t care about being able to open apps on the tv all I wanted was the ability to change the channel and control the volume... you know the bare minimum.... well all you’ll be able to do is find a channel from a Home Screen because literally every other button requires you to purchase a subscription..Mjm9804Version: 1.3.0

Tv won’t turn on even when connectedIt worked great the first day I used it - ever since then it won’t run on my TV even when the app says it is connected to it. I push the power button multiple times and then the app automatically disconnects from my TV, only to reconnect a couple of seconds later so I try again and the TV still won’t turn on. After I press power button a couple more times, app disconnects from TV..DaderbeeVersion: 1.3.0

TrashYou download this app and use it for the intent of working your television. It won’t let you adjust the volume unless you purchase the subscription. The subscription is some 48 hours and after you get charged $30 (the price of a regular remote). You try and cancel subscription before the 48 hours is up only to be charged before then. This is fraudulent misrepresentation. They do not respond to your e-mail and rob you of your money. Just save your money and buy a universal remote at the store..J9387Version: 1.2.4

Roku remoteIt can be extremely difficult to turn my tv on with the remote but once it’s on it’s easy to use. At times I’ve attempted several times before actually before my tv to turns on. This is the only problem I’ve experience so far and every thing else is easy like changing channels, turn up or down volume, and searching options. A feature that is nice is the touch remote it’s nice and easy to navigate!.Zhoni07Version: 1.1.8

Works but the Roku remote does notRoku stopped working in my bedroom; and the Roku express remote in the living room volume/voice does not work and then the remote stopped working altogether. And yes; I changed the batteries; and not one sentence of troubleshooting actually helped anything. This would be a cost-effective alternative to high-cost cable- IF THE DARNED THING WORKED! I realize-I paid for a mediocre model; but wanted to ensure I didn’t waste money on a higher priced version. Such an unfortunately unreliable streaming device..BnkljmVersion: 1.3.0

Horrible app with zero supportThis app is horrible. Plain and simple. It works selectively and on select TV’s. It will control some of the options on my TV but it will not perform the most basic function of turning the power on. Zero help from developers whom I have contacted multiple times with no effort to fix the problem. There are other apps out there that actually work including the Roku app that costs nothing. This is not worth the very high price tag..DjrttyVersion: 1.3.0

You have to pay before you know if it worksWhen you get the app downloaded, you have to choose a payment plan before you get into the actual app. Unfortunately, since I didn’t have my original remote to my TV and some certain setting wasn’t a certain way inside the TV, I can’t use the app. I can’t figure out if there is a refund system or not. I don’t know if it’s a good app or not, but the communication before purchase is lacking..TV TWAVersion: 1.2.9

No I am not enjoyingIf I could give a minus star I would. My grandson miss placed my remote, I’ve downloaded other remotes before that work with no fees… this one had a fee, but I thought if it worked why not? It said easy cancellation… it didn’t work and no. Not and easy cancelation. It needs my tv remote to make it work. Lol if I had my remote I wouldn’t need the app! And now I can’t find how to cancel the trial! Make sure you have the remote to your tv before you download this app..Rabinski3Version: 1.2.4

Awful AppAfter selecting “3 day free trial” the app was downloaded and then makes you connect to the tv via WiFi. If the tv was not already set up at other WiFi the remove app WILL NOT WORK AT ALL. Then when you try to cancel it it is wayyyy complicated. I have an iPhone- after lots of searching here is how you cancel your subscription: 1. Go to settings 2. Click on your name 3. Click on subscriptions 4. Click on this awful app 5. Click cancel subscription..Sk.morkVersion: 1.2.4

ScamI tried paying for full access to the remote because it can’t control volume if you don’t. It turns out you can never control the volume and the ability to restore the purchase goes away after you pay them once. Furthermore the app only works for a couple seconds at a time before you need to turn it off and turn it on again. I would give this 0 stars if I could. This app is a scam..Zachariah714Version: 1.2.0

No volume control with purchaseThe screen shows volume and all the other controls until I select my 2020 Toshiba fire Tv. Now the volume options are just gone. I’ve tried googling how to get the volume to show up, I went to help and even to developer (I couldn’t figure that out at all. I do not understand why those buttons would just not be there when I connect to my tv but there before I do..WebarksVersion: 1.3.0

Does not work on older TVI purchased this app because I thought it would work like other universal remotes. It does not. You have to have a smart TV in order for it to work. The information does not make that clear and there was no way to get a refund. This developer refuses to refund, and apparently does not care about purchasers. All they wanna do is make money at the expense of people like me who have had a TV for a very long time.Gr8lawdudeVersion: 1.3.0

DO NOT GET THIS App not even the trialFirst of all they will charge you a yearly fee if you forget about the trial, THIS APP requires your actual TV remote so if you do not have it, this is not for you, I had to mention this because that’s not said in the app description. So when I got it I thought it would connect just with wifi being linked. You actually need to give permission to the app with your tv remote . Too much for nothing.OpanikVersion: 1.2.9

You need to pay to useYou really don’t have access to much. They might as well just charge you before you download the app. It feels like a misdirect giving the app for free and charging once you downloaded it and can’t use it fully. For example volume requires you paying. I gave it stars for having a couple of buttons work..PangeaerikaVersion: 1.2.4

RidiculousnessDont say its free when its not. kinda scammy even if u say its not. WHY should we need a monthly subscription just for a remote? i see yall have an answer for everything. whats contacting you going to do when its already a ripoff. yall dont care. wolves to the sheep must be your motto or else it would be free or a one time charge. if we are incapable of buying a physical remote, in the meanwhile lets capitalize with bogus subscription charges.DjhiceeVersion: 1.3.0

It works but I think it should be freeI only try to turn on my TV and it said I had to pay for it👏.Kaia🧸🤎Version: 1.2.4

TrashLiteral trash. Gave me an ad every 3 clicks and I’m not paying money just to get rid of all the ads that shouldn’t even be there in the first place, the only thing it does is actually connect to the tv but the controls feel messy and like total crap, wouldn’t recommend.ROBLOX chill faceVersion: 1.2.4

Terrible took extra moneyI wanted the FREE trail , I downloaded app it took 45 $ then didn’t work because my phone is a iPhone without info red lights now I’m out 45$ in 2 min when I un subscribed.Mad13onLoreliVersion: 1.2.0

It works. But not worth 39.99😂😂 39.99 a year for a remote on Amazon for less than 20?.Omari francisioc.Version: 1.2.0

Scam, please don’t spend money on thisWhat a joke that these scam apps are available on the apple store, it’s Apple! Supposedly an elite manufacturer service that you people pay thousands of dollars to every single year for sub par overly priced outsourced to japan manufacturing with inhuman labor contracts and they then still let their customers be taken advantage like this as long as these scam app makers pay them too. It’s pathetic how money hungry these companies are..BigeagleflyerVersion: 1.3.0

RunawayScam.DigiB7Version: 1.2.4

Does not work, loaded with adsSave yourself the hassle and $$!.Nik gee 243Version: 1.2.4

Piece of garbage scam for moneyCrap.User1131Version: 1.2.4

ScamScam.DoojoperuytVersion: 1.2.4

Horrible to opt outTerrible if you want to cancel a subscription !! Almost impossible. Do not use this company they aren’t helpful at all !.Tracyt123!Version: 1.3.0

Don’t do itThey give you the free trial and then even if you cancel the subscription before it renews they’ll charge you anyways, the app sucks in the first place..JewsafiedVersion: 1.3.0

Good app but why do I need to pay premium for volume?Dumb.Not me1235667Version: 1.3.0

More expensive than actual tv membershipThey expecting from people to pay $7 a month to be able to turn up the volume. That's hilarious..Animra34.Version: 1.3.0

Trash lots of adsLiterally an add every time you click something trying to make you pay for the premium 39.99😂😂.XYungNovaVersion: 1.3.0

B.sDoesn’t even connect to my smart tv… I paid 30$ for what …..JaaaaaydeeVersion: 1.3.0

Made my tv loud for no reasonThen told me I needed to it for half the app, y’all know there’s the original roku app that works perfectly! Good day.Cheesed of white girlVersion: 1.3.0

Doesn’t workCrappy app Will not connect to my TV Hoping to get refund.Saleor123Version: 1.3.0

WifiAn issue i have is i can’t seem to connect my wifi on my tv because i don’t have a remote, there is a button on the back but it only shows hdmi’s and other stuff so i can’t really use this app.ShotBreakerVersion: 1.3.0

Won’t work.Sucks!! Can’t send a review because all the names taken lol wat a joke of an app.2345sUKitVersion: 1.3.0

Not workingNot working.AhhabahahabavahjanaVersion: 1.3.0

It doesn’t workIt really just doesn’t work. What else can I say..Rasali71Version: 1.3.0

Changed me without telling meIt charged me for a year when it said I was getting the 3 day trail….Ashur12345Version: 1.3.0

Waste of time!Anytime I try to select the button, it asked me to pay..SlimmyJim88Version: 1.3.0

NopeWho the hell is going to pay a monthly subscription for a tv remote?.ThizappsucksVersion: 1.3.0

Not one 4 or 5 star review 🤣🤣This app isn’t worth the money and the funny thing about this app is that it has 0 good review 😆😆.Xxoxx1234Version: 1.3.0

Charged when I didn’t want to keep it!Only worked half the time and I’ve been now charged the whole 45$!!! I can’t afford it. I thought it was a monthly charge… I would like a refund and an explanation as to why I’m now out 45$ before asking me if I wanted to keep it!.2022kelseoVersion: 1.3.0

This thing is annoyingIt doesn’t let you turn the volume up or down without spending money.Local.AsianVersion: 1.3.0

I’m suing this app for making it to hard for a 14 year old to useMake your app easier to use.Striker foxxVersion: 1.3.0

Charging for a remote is ridiculousHaving a subscription fee to use a remote is ridiculous. Not to mention it doesn’t even work!.Skiszn69Version: 1.3.0

Remote AppTerrible sound not happy.Fuzzy_101Version: 1.3.0

NulJ’ai juste fait essai gratuit et on prélève l argent, il ne fonctionne pas l’application c nul.Fair 2022Version: 1.3.0

Needs Premium. Don’t download it. everyone hates it.Needs Premium for control with hard connect. Don’t download it everyone hates it. Extra bad app! Never download it if you got it delete it it's extra bad!.IwjiajakjajsgsubsVersion: 1.3.0

Trashy appWow what a wast of my time using this useless garbage pathetic app…honestly this app is trash.KeywaytinVersion: 1.2.9

Don’t botherUtter trash! Don’t even bother! Can’t do anything without a membership and if you are going to pay 100$ might as well get the remote off Amazon for 20$ and save yourself the money🙄.Annoyed_TessaVersion: 1.2.9

Nothing but addsSucks.RaeAnneWardVersion: 1.2.9

TrashYou have to pay money to actually do stuff I really don’t recommend.HdishddjdVersion: 1.2.9

To much adsDoesn’t work don’t use your money on it.Way2much4dsVersion: 1.2.9

Misleading ScamThis is not free. There is no free access. After finding your TV the remote is locked unless you sign up for a 3-day “free” trial that immediately charges you a non refundable $45. Then the remote doesn’t even work on iPhones. Don’t waste your time or money. This app should be removed from the Apple Store completely. Fairly confident the only reason they have a high rating is because they pay a review farm. I’d rate it zero stars and a poop emoji if I could..Jnn82Version: 1.2.9

Garbage!!!Horrible to use. It doesn’t even make sense and does absolutely nothing..Sfvhnnk Nd ffyjVersion: 1.2.9

UselessI downloaded for a trial and it charged me the full year subscription. It’s slow and there is a massive lag between the app and tv. Download only if you want to waste $42.LkzxcdVersion: 1.2.9

It sucksJust use your normal remote it’s not worth it the ads drive me crazy.JimmyMc fart face 21Version: 1.2.9

WowTerrible.ExziledVersion: 1.2.8

Doesn’t WorkThis simply didn’t work for my Hisense TV, which is unfortunate. It says it works for most major brands and I believe Hisense is one of them. They also seem to have a lot of fake reviews which lead to a good look..BehroonVersion: 1.2.4

I don’t even know what to say about this.The worst app.AnupanmaVersion: 1.2.4

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