TV Remote - Universal Control Customer Service

TV Remote - Universal Control Positive Reviews

Amazing appI’m always losing the remote and I can never find it, with this app I can have the remote even if I lose it! The only thing is that there is so many ads and that it costs money to be able to do certain things and I don’t like that but overall it’s an amazing app if you lose the remote a lot.Onchow the cool girlVersion: 1.2.0

This is a fake app with fake reviews.I rated 5 stars so this would actually be seen. Connects to TV (I can tell by the TV ID #) and never works as a remote otherwise. Doesn’t change channels or even provide the apps you do have on your device. No sounds, any indication at all that anything is going on besides you pressing your screen looking dumb! This app is a scam and please don’t purchase a subscription that is mandatory in order to even open the app itself.DestinyPirklVersion: 1.2.0

Do Not Download - ScamI can assure you that there is no free trial for this app – I’ve documented all my cancellation requests and they were not honored. They charged me ( despite sending an e-mail per their instructions within moments of downloading) now I have to go through the hassle of having the charges reversed. There’s too many hard-working developers out there – don’t give this developer your money. Or your time..PusuitinHimVersion: 1.2.0

My remote shot crapsSo yeah my remote just stopped working. I changed the batteries and nothing. I considered ordering a new one, but, shipping time and all. So I got the app. Paid the one time fee of 20 bucks and boom. Works fantastic. Plus, now when I want to search for something, it’s a quick and easy thing to type it in on my phone and... yeah cool. Thanks for the ROKU app you crazy cool folks !.Allen W ThomsenVersion: 1.2.0

Roku💁🏽 Your app started screwing up after you took out your money I want a full refund I’m gonna be putting and also for refund for my partner from his phone got both apps on yesterday which was October 14 year 2021 I have already spoke with Ebay support and toldDamn the issue and the problem after payment and I want to thank you in advance for cooperating with us have a good weekend..🐼22Version: 1.2.4

Control AppWork perfectly!! But I hate the ads and to get rid off theme you have to pay ang that’s suckkkkkkk I don’t want to subscribe to anything i hate been commitment on a bill that I really use!! I work all the time and never home and wen I am I’m sleeping so barely I see TV but the app is ok have not had any issues with it..Essky17Version: 1.2.4

Volume is disabled unless you purchaseAds on a remote is ridiculous to me. Having to purchase in order to have full access to a remote is ridiculous. It’s a remote! I’ve already paid for the TV and it came with a remote that barely works. The reviews on the Roku remotes are horrible. It does get the job done. Thank God the volume on the actual remote still works..RuennskkVersion: 1.2.4

Scam charged me for yearly subscription automaticallyThis charged me 30$ for a yearly subscription automatically and i never had an option to cancel it. Just automatically took 30$ from my bank account. This is a scam and i want my refund.MIKEGEN92Version: 1.2.4

Almost perfectUnfortunately if tv is off they do not connect so I still need regular remote. However it seems to work better than normal remote when on..BvfyrdgtdfggVersion: 1.2.4

GreatYou don’t get every option but it’s better than the ones you just download and can’t do anything. You can play, pause, fast forward, rewind, and select your tv/episode options etc. very nice for a free app, would recommend..🧐🤷🏽‍♀️🌎Version: 1.2.4

Why I like this appEvery so often I misplace my remote and really want to watch a program now rather than looking for the remote and this helps. Eventually I know I’ll find the remote I always do..MyeyeitchVersion: 1.2.0

Very goodIf you want to be paired prepared just in case you lose your remote to your original TV this is the app for you I very much enjoy it and Hope you guys think it is too and it is worth it for the trial.Lil moon cookieVersion: 1.2.0

The best universal remote EVERThis Roku cell phone ap is literally the best television remote control app ever. And it’s just as easy as 123 and all at the hand of my cell phone which pretty much stays at hand anyway. I love it so I know you’ll love it..Bubby33086Version: 1.2.4

Best app download todayJust got this app and it was like amazing I have an iPad but I really wanted to make sure it wasn’t like a scientist take it out if it works and I think it does so download this app today.It's a great nameVersion: 1.2.0

Obnoxious Amount of AdsI'm only putting this as 5 star becaise if I put 1 star they won't post it, but I'm highly disappointed. There are too many ads..82639.Version: 1.2.0

SCAMYou’re automatically charged $30 for the subscription and it doesn’t work. I had to put 5 stars to even post this review. SAD..ISSSSAACAMVersion: 1.2.4

The app is useful! But…There is too many ads to start off. The membership is very useless! You might as well just make people pay for the app! But very good app, it’s useful if you lose the remote..Hsnaka sbsVersion: 1.2.0

VolumeIt’s stupid that we can change the volume without paying for it we’ve already bought a roku tv.Idc04Version: 1.2.0

Littlest prettà mama05I love this app specially since I always lose my remote well since my children always lose my remote lol.. one of the best Apps every created 😂😍👍🏽.Littlest Pretta mama05Version: 1.2.4

Whoever made this thank youI love it especially when I do not feel like getting out of bed.Alsamir muvaVersion: 1.2.0

Didn’t knowI didn’t know it was that easy just had to select my type of roku and boom 🤯.LafkgksifijccjVersion: 1.2.4

It worksI had to play with for a while but it works now about to see if I really like it.AdmerdontaviouspropVersion: 1.2.0

Works greatThe remote works great too bad it cost $30 a year when I can just get a replacement for cheaper.Breezi babyVersion: 1.2.0

100% recommendReally easy to access and get started.JuicyyShaeeVersion: 1.2.4

OddI connected the remote to my Samsung TV but it doesn’t turn the TV on. If I manually turn TV on, the buttons work to change the channel and to turn off. Any suggestions on how to resolve this issue?.Bella 1967Version: 1.2.0

Amazingly awesomeWhen I lose my actual remote, I can use this wonderful app..223spracticeVersion: 1.2.0

Works,but not !!!It works until screen saver goes on ,after you have to go through reconnecting process all over again ,so useless for iPhones.Koda!!!Version: 1.2.0

3/5 starsThis is a calm 3 stars. I know it is normal to disconnect from the remote when the tv is off but I don’t understand why when my tv is on it still don’t wanna connect. That’s why this app is 3/5 stars for me..WatermelondishaVersion: 1.2.0

I love this appI like it because it worked for my Roku but it did not work on my tv but still cool.GrhhhnfrzfibdzzgxsXvbVersion: 1.2.4

Remote for RokuAmazing , hands down 👍.Clayton brent ross 08Version: 1.2.4

GreatWorks great.BaiidhrjdksjddVersion: 1.2.4

Phone remoteWorks better,farther,faster and it’s simply easier all around love this app⭐️⭐️⭐️⭐️⭐️.Jaz branVersion: 1.2.4

ReviewI find this very helpful especially when I lose the remote. Would 10/10 recommend😁.Carla macintosh mackayVersion: 1.2.4

It works!!Good for if you can’t find your remote. Would recommend 👌🏽, certain TVs may not show up at first, but eventually do.Mr.swagerificcVersion: 1.2.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.2.4

TV Remote - Universal Control Negative Reviews

BadIt is extremely delayed and none of the actions canceled each other. Most times what you press doesn’t register anyway from the app to your TV but if it does you will have to wait for the movements to register (up to 10 seconds each press) and sit through the movements in the order that you pressed them. Lastly, you have to pay for simple things like being able to use a keyboard or the little search tool on your own TV (a feature a lot of TVs already have). There are pop up ads for every 1 minute or so while you are using the app…which I would think they would make enough money with ads instead of having people pay for simple features. Bad..AVerySadPlayer 😔Version: 1.2.4

Doesn’t workSo when you first launch, it offers your choice between a three day trial then annual subscription for $30/yr or a one-time of $20. I took the latter because I just know I will forget to remove my subscription. I turned on my Sony Bravia and the app detected it correctly. Unfortunately, it then says to use the original remote to allow access. There’s the snag: no such screen appears to do that, and while I’m a tech savvy person I have been unable to locate such an option. Furthermore, the app has a contact us button which doesn’t do anything and the app store support link doesn’t actually show this app. I feel like I was just scammed out of $20..PerniciousDrowVersion: 1.1.8

TrashYou download this app and use it for the intent of working your television. It won’t let you adjust the volume unless you purchase the subscription. The subscription is some 48 hours and after you get charged $30 (the price of a regular remote). You try and cancel subscription before the 48 hours is up only to be charged before then. This is fraudulent misrepresentation. They do not respond to your e-mail and rob you of your money. Just save your money and buy a universal remote at the store..J9387Version: 1.2.4

Roku remoteIt can be extremely difficult to turn my tv on with the remote but once it’s on it’s easy to use. At times I’ve attempted several times before actually before my tv to turns on. This is the only problem I’ve experience so far and every thing else is easy like changing channels, turn up or down volume, and searching options. A feature that is nice is the touch remote it’s nice and easy to navigate!.Zhoni07Version: 1.1.8

Awful AppAfter selecting “3 day free trial” the app was downloaded and then makes you connect to the tv via WiFi. If the tv was not already set up at other WiFi the remove app WILL NOT WORK AT ALL. Then when you try to cancel it it is wayyyy complicated. I have an iPhone- after lots of searching here is how you cancel your subscription: 1. Go to settings 2. Click on your name 3. Click on subscriptions 4. Click on this awful app 5. Click cancel subscription..Sk.morkVersion: 1.2.4

ScamI tried paying for full access to the remote because it can’t control volume if you don’t. It turns out you can never control the volume and the ability to restore the purchase goes away after you pay them once. Furthermore the app only works for a couple seconds at a time before you need to turn it off and turn it on again. I would give this 0 stars if I could. This app is a scam..Zachariah714Version: 1.2.0

You need to pay to useYou really don’t have access to much. They might as well just charge you before you download the app. It feels like a misdirect giving the app for free and charging once you downloaded it and can’t use it fully. For example volume requires you paying. I gave it stars for having a couple of buttons work..PangeaerikaVersion: 1.2.4

Not that greatWhen I first downloaded this it worked and I was happy (minus having to pay $20 for it). But then somehow it would lose my tv and couldn’t find it again. I ended up buying an actual universal remote. This app still can’t connect to my tv even while it’s playing a show. Don’t waste your money, just buy an actual remote for $12 at Walmart.123859nwkfjfVersion: 1.2.0

Works when it wantsThe fact that ads pop up is ridiculous, you have already PAID for the device now if you want to use your phone as the remote you have to go thru ads. THEN sometimes it works and sometimes it doesn’t. Apple never did that to their customers who had Apple TV. I’ve tried many devices to see which fits my needs..RojennyoVersion: 1.2.0

Terrible Remote & Apps Do Not ConnectNo wonder they do not offer a free trial. I would like a refund for my grandfather. I am in tech and find this app to be a falsely claimed product that does not function as stated This app is pointless for those trying to replace the actual Samsung remote. This app requires connecting with the Samsung main remote upon RE logging in. This means you still have to find the television remote..($;!?)! bj ncVersion: 1.2.0

Wouldn’t recommendMy remote is currently broken and I found this app thinking it would work in the meantime. But this app is so frustrated. If I don’t push a button every 2 minutes it disconnects from my tv and I have to re set it up. Which is frustrating because I can only control my TV from the panels on my tv. Definitely not worth $20.Ashleeey.MontanooVersion: 1.2.0

I want to talk give me the previewEvery time when I press something it give me the preview in like the full access and I don’t like it my dad got this for me because I don’t have my remote and this one is kind of annoying because I keep on giving me the premium.YOUR TECHERVersion: 1.2.0

Cannot change volume without payingI have a Samsung TV. It was able to find it with any issues. I am unable to change the volume without having to pay. Ads are annoying and the app keeps asking you to upgrade/pay. Terrible user experience..K0nst4ntVersion: 1.2.0

The remote didn’t work don’t downloadWhen I downloaded this app, I didn’t want to buy anything if I’m case it was gonna be a scam so I just skip that then connected my device to the tv and it didn’t work at all so I don’t know if it does work if I buy the subscription but so my advice is don’t download this game..Hugh_joosVersion: 1.2.0

Garbage “trial”You can’t try this app out to see if it even works with your TV without first agreeing to an automatic subscription at a horrible price that you will have to unsubscribe to later on. Maybe it’s a good app, but I can’t imagine rewarding these people by playing their stupid, money-grubbing little game to find out..Erisian23Version: 1.2.4

Tv got stuck in demo mode and it couldn’t connectWhen the tv is stuck in demo mode and you’ve lost the remote, it will not connect to the television. Unless the tv is already connect to the same network as your phone..DurpmegerpVersion: 1.2.4

I got ripped offI paid $20 for this and the “Ok” button as well as the return, exit, etc. buttons do not work half the time. The OK button never works making it impossible to select things. I sent an email but haven’t heard back. Don’t buy this, get a different app or buy a physical remote..CDrew2017Version: 1.1.8

Good app but over chargeThis app is great and all but when it comes to cancel your subscription, even after you cancel you will be charge for next month. Don’t get this app unless you want to be charge 1 month later after cancel subscription.SpartanPhonoiVersion: 1.2.4

BAD BAD BADI lost my remote I tried to find it which I couldn’t do I downloaded this app my dad plays his call of duty and turns it all the way down and he said he can’t find the remote now so I downloaded this AND IT SAYED I HAD TO PAY TO TURN THE VOLUME UP OR DOWN!! I recommend not to download this app bots are saying these are good just to make people think it’s good BAD BAD BAD.GrerrtyoioigerteryrVersion: 1.2.0

RefundI mistakenly purchased this and the developer makes it impossible to navigate for a refund! I didn’t want this product nor any like it. I just hitting the wrong button and the next I knew I bought it. I don’t recommend even looking at the options for this app.Jim MatscoVersion: 1.2.0

Rip offDon’t do it. Our kids lost a remote control and I thought this might be a way to keep one on my phone so that we don’t have to worry about when the remote disappears. We tried every configuration cannot get anything to happen. Such a waste of money.JimmmaaayyyVersion: 1.2.4

Remote Disconnects after 5 min of no usageRemote disconnects after I stop using it for a few minutes although it shows connected on my device. I then have to disconnect, reconnect every time. Imagine doing this every five minutes. I would like my money back...DausyjgfbkfcvVersion: 1.2.0

Terrible took extra moneyI wanted the FREE trail , I downloaded app it took 45 $ then didn’t work because my phone is a iPhone without info red lights now I’m out 45$ in 2 min when I un subscribed.Mad13onLoreliVersion: 1.2.0

It works. But not worth 39.99😂😂 39.99 a year for a remote on Amazon for less than 20?.Omari francisioc.Version: 1.2.0

RunawayScam.DigiB7Version: 1.2.4

It works but I think it should be freeI only try to turn on my TV and it said I had to pay for it👏.Kaia🧸🤎Version: 1.2.4

Does not work, loaded with adsSave yourself the hassle and $$!.Nik gee 243Version: 1.2.4

Piece of garbage scam for moneyCrap.User1131Version: 1.2.4

ScamScam.DoojoperuytVersion: 1.2.4

Doesn’t workDoesn’t work at all Horrible app.KigvcdhjhtxbbhrdsthnnVersion: 1.2.4

So much ads, annoying.So much ads, very annoying.GhshuiiVersion: 1.2.4

Doesn’t work for usDoes not work with our system, please cancel our subscription..Paul BeeVersion: 1.2.4

😠Waist of money. I want my moms Why Back.KeemayVersion: 1.2.4

TrashLiteral trash. Gave me an ad every 3 clicks and I’m not paying money just to get rid of all the ads that shouldn’t even be there in the first place, the only thing it does is actually connect to the tv but the controls feel messy and like total crap, wouldn’t recommend.ROBLOX chill faceVersion: 1.2.4

Remote issuesLost the remote and now need the remote to allow perMission for the remote app. Ridiculous..Sh_lbsVersion: 1.2.4

Worst App everWorst dosent work on any smart device ...not on lg not on samsung worst one.[email protected]Version: 1.2.4

Broken Roku remote control the app doesn’t work and it’s not “free”This is a scam Roku are not covering the broken remote so there is no way of using Roku something I pay and subscribe to already . I am going to stop Roku subscription if I don’t get a call within 24hrs..Londoner007Version: 1.2.4

RemoteBeen two days now trying to get it working.GeoffadamsVersion: 1.2.4

Can’t do anything without purchasing the appIf an app can’t offer a reasonable amount of functions without the user paying a cost, then it should not be listed as a free app. I’d prefer to know in advance if there’s a price tag attached rather than downloading 8 similar apps only to realize none of them are actually “free” unless you don’t care about simple features such as turning the volume up/down..MarieixelVersion: 1.2.4

Read this review first.Yes, CDN$49.99 is expensive, and it’s wireless and the company needs money. Maybe you should look at Adobe’s prices and see if you can afford it, Microsoft 365 is a lot, as well. To disable your subscription, go to the App Store, click on you let profile, head over to the Subscriptions tab, and unsubscribe from there immediately, because it will continue the trial and you won’t have to pay when it’s over. If you want a refund, but I can tell you’re not getting one because this is your fault in the first place (haha sucker), contact apple. Or, if you are too scared to contact a company that bans everyone on their community page for saying the word “Beta” (I’m still mad at you about that apple “Beta Fish” get out ah herya), then use Swagbucks. If they charged you this money every month then it would be a bigger deal, but chill out. Contact Apple First. Or, go cry in you little corner and pout like a dumb 0.01 millisecond old child. Now, bye. This is the Son of the account..WhateveraaaVersion: 1.2.4

Completly overpricePlus, doesnt work..ModgrvlVersion: 1.2.4

DO NOT DOWNLOADWish I could give zero stars. This app is not the official roku app. Delete it if you have it already! The legit roku app doesn’t ask for a subscription. I was super confused and thought nothing of it, but this is a scam..Thelizard125Version: 1.2.4

Can’t cancel subscriptionDo not get this app. It will not let you cancel subscription and it falsely states that it has a 3 day trial. It states you can email someone but that email doesn’t answer until your time passes and it charges you for the full year. What a joke of an app and company. Absolute clown show..CesnearVersion: 1.2.4

GarbageGarbage, let me delete it at least I can save space in mobile...GuugugvVersion: 1.2.4

ReviewCan’t get it to work..Ramakanta1Version: 1.2.4

I don’t like itThis app is terrible.123 domtVersion: 1.2.4

GarbageThey want you to subscribe so you can change the channel. What a joke..MrhumanVersion: 1.2.4

Just boughtConnected to tv Doesn’t work at all.Ckg4051Version: 1.2.4

Doesn’t workDon’t work waste off time.Nicknameunknow2021Version: 1.2.4

Incapable de contrôler la TVLes instructions ne sont pas clair pour faire le lien avec la TV (Sony KD55X85J). Le soutien n’a pas répondu à ma demande d’aide… pas impressionné!.Mike-up-NorthVersion: 1.2.4

Don’t waste yimeAbsolute garbage..MnbgyisrhvenbihrfbuVersion: 1.2.4

Waste of time to download itIt is a truck to make you get the paid one and it does not even work..Sayed.hashimiVersion: 1.2.4

RemoteDoesn’t work.Rbutt800Version: 1.2.4

Bought the one time purchaseScam, it no longer connects to my roku and cant find it so i uninstalled and reinstalled and lost my one time purchase and have to purchase again. Deleting this app.Shelby April 19Version: 1.2.0

Does not workTried with paid subscription and no luck it ain’t working ….Maylee.0fficialVersion: 1.2.0

Skip this6$ monthly to turn the volume up, don't know what these guys are thinking. At least make it a single time payment.SmutluruVersion: 1.2.0

ReviewDidn’t work.TremalicesVersion: 1.2.0

Garbage appTo charge for a app like this.10244$1910493$:[email protected]:Version: 1.2.0

Taken money after canceling payment.Garbage they took my money still even tho I canceled that payment and can’t do anything about it.. don’t recommend at all.LuketothenukeVersion: 1.2.0

Why Do we need full access?Full access is a rip off, there are a lot of other free apps that you can use with free full access don’t by this garbage..Unknown_Devil105Version: 1.2.0

Bad!!!Not working.TanleighhhhVersion: 1.2.0

Won’t even allow you to testUnable to see if the app will even work with my device without being forced to pay first. Unless to sign up for the trial which then forces you to pay a higher rate.BeermeVancityVersion: 1.2.0

Pourquoi payer ?Je me demande pourquoi payer pour cette application qui ne fait que de servir de telecommande... très déçu.Docteur XDVersion: 1.2.0

Wheel keeps spinningI’m tryna exit out of the apple store and this dumb app WONT install wont close I’ve no idea how to cancel it I’ve tried several things it’s annoying to no end!!.ErinNum1Version: 1.2.0

Don’t F*n workI want my money back.212908Version: 1.2.0

Channels, volume and everything I tried are locked must pay $27.99 per yearChannels, volume and everything I tried are locked must pay $27.99 per year.12345678=990Version: 1.2.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 1.2.4