The Golf Tracer Customer Service

The Golf Tracer Positive Reviews

Better than ExpectedWas skeptical at first about purchasing this app, but it’s only like $6 for a one-time purchase and it’s overall worth it. I suggest doing the manual Golf Tracer instead of the automatic tracing so that you can take it frame by frame and get it accurate. Once you get the hang of it, it’s not that difficult to do and you can customize it to make it look like you’re in a video game by adding your name, score, shot #, hole, and par. Plus you can add a distance marker that also makes the final product really neat. All my friends are jealous of it and want it! Best way to do it is just take video of shots during the round and do manual editing when you get home after the round is over, it’s too distracting to try and do during the round. Would suggest this to anyone looking to make the game a little more fun and share your golf outing with others via social media, photo stream, etc. Highly recommend this- worth the money!.Mike W - Kansas CityVersion: 1.10

By far the best golf tracer appIt would be nice to have the ability to customize the distance meter (drag and place, font, style ect.) but apart from that- this is by far the best tracer app that doesn’t require a monthly subscription without the constant bombardment of countless other upsells. I’ve used the “free trials” on all of the other apps, and what they lack in offering has me coming back to strictly using Golf Tracer as a premium member. Hats off to the developers. You all have a gem on your hands, please keep improving it and I won’t hesitate to pay even more than I already am!.Mr. NobullVersion: 1.13

FinallyThe reason i give 5 stars is simple, this is the only tracer app that is easy to use and works pretty good. Is it perfect? No, but considering the other apps that “trace” it’s the best I’ve seen. Especially when it comes to the adjustments you’re able to make to the tracer. Adjustments of actual ball flight. Again it’s not perfect. You don’t get the EXACT ball flight. But it’s decent and with the ability to adjust you can get it close enough to be actual flight. I mean it is a phone app. You’re not going to get the level tracer that you see the professionals on tv. This is the ONLY tracer app I would recommend.Twsjh101Version: 1.12

Great app but randomly no soundI've been using this app for around 9 months or so and love it. I highly suggest doing the tracer manually that way it is more accurate. Also helps a lot if you have a rangefinder and can shoot your distance each time. This app makes great videos for social media that people just eat up. The only issue I have is that once I get home and start editing the tracer, half of the videos don't have sound at all and I have no idea why. Very frustrating.Kingstome416Version: 1.12

The Best and Easiest OneSo I have tried all the tracer apps on the App Store. Most of them are okay, but not perfect. The biggest problem is the other ones crash almost every time, where as this one is intuitive and always works. It does compress the videos (it lets you know it does) but the quality is still good. Overall, for $0.99 it’s worth it. It does have a $5 upgrade package that allows for some crazy tracers, but none of those are needed if you’re just looking for a standard tracer..Ftc123Version: 1.13

Very nice!This works very well and the shot trace manual adjustment features are great. To have shot tracing capability in a hand held smartphone is perfect for any golfer. When I go to the range to practice I always prefer a clear blue sky with the Sun low and at my back, so I can see the entire ball flight. Those long drives that just fly forever are fun to watch. These are ideal conditions for shot tracing. I am thrilled to record those shots in slow motion and trace the ball flight... it's a great way to troubleshoot your golf swing too. Thanks for a great app!.Astronomer_AJVersion: 1.8

Great app needs improvementsGreat app, the only things I would tweak is keep your tracers updated, like a thanksgiving one in the middle of January? And also it should be able to track distance. Like it’s kinda lame having to tell it how far you think you hit it..:):(;);(:/:/Version: 1.7

Perfect and simple!!!Bought this app after a friend suggested it. Used it today for the first time and love it. Can’t be easier to use and works perfectly. I was surprised at how well it traced the ball. Perfect for Instagram posts or even just to share a shot with some friends. We all know it’s almost impossible to show a nice shot with just a reg video but this works just like it does for when the pros are on TV!.BobbycamposssVersion: 1.3

Easy and AccurateVery cool app. Well worth it. It almost always picks up the ball and can automatically trace the shots. And for whatever reason if it doesn't pick it up you can manually trace your ball flight. My favorite part is that you can just upload videos from your phone, so you don't have to actually use the app while playing a round. I even got some tracers of some PGA pros at the Zurich Classic..DirtyDeezyyVersion: 1.2

Nice appIn addition to adding a shot tracer, this app is useful for those of us looking to get videos for swing analysis. The app is super easy to use and you can keep both the raw video along with any tracers you’ve added. You can choose to save your videos to your phone’s native photo app as well. Multiple tracer options make it fun without making the app more difficult to use..Turf_HackerVersion: 1.2

Works for Disc GolfI had recorded myself throwing today and was really happy with some of my drives. I wanted to track the flight like the pros get when they have a nice drive. I was a little skeptical at first because of some of the reviews but I took a chance and really enjoyed using the app and really loved the final product. I’m going to start recording myself more often and using this tracer app..Emilio Disc GolfVersion: 1.13

Unique but not greatThis app has awesome qualities and is pretty fun to use to make some shots look awesome. However the assisted feature speeds tracer up way too fast and the ball flight doesn’t seem to be considered, I’ve used it multiple times where I can see the ball flight clearly and it will show that the tracer doesn’t even follow it it seems to make a fake path, but if you are buying to edit by hand it’s an ok app and the setup for that isn’t bad. Just don’t want people buying it thinking it’s 100% kink free..Good app. Could be greatVersion: 1.10

Easiest and most accurateWhen playing golf, you want to keep playing golf. Sure tracers period are cool, but I do not want to have to let three groups play through just to get a tracer app to work. Taking a video of a buddy and using auto tracer means I can keep golfing and post these videos a lot faster! 6$ is worth it when avoiding the headache of the knock offs out there..Golf NooBVersion: 1.0

I Feel Like A Tour ProEvery Sunday we get to see the pros shot tracer on TV, now I get to see my own, it’s so cool. I hit a a cut so to be able to see where my ball starts and where it finishes has helped me align myself better, especially off the tee. The app is easy to use, has great visuals, and stores your past shots. I highly recommend this app to every golfer, it makes the game even more fun!.Golfin GullVersion: 1.10

Thank God For Bug FixesI got this app a month ago, and it would always say error. But, I am very relieved with their recent updates, that got the app back running again. Although you have to do it yourself, the tracer is pretty easy to work with and I’m excited to use it more.Daewuan iz my nameVersion: 1.13

Delete “untraceable” videosGood when it works. For some reason when I pull videos straight from my camera roll instead of filming with the app they seem to have a better chance of tracing. But still, Ive had to manually trace too many shots especially on overcast days. When are you guys going to let us delete videos from the library? Especially all the “untraceable ones”..Frustrated8495Version: 1.3

Great ServiceI downloaded the app and my phone started having problems and I couldn’t use the app. I contacted them and within minutes they replied to me and refunded my money even though it was not their fault that I couldn’t use the app. Very friendly, very professional. Thank you!.Hockeyguy310Version: 1.3

Best shot tracer app I’ve usedTo be fair, most of the shot tracer apps I’ve used are not very good. Although this one is not automatic, it’s the simplest and most accurate one I’ve used. They make it very easy and it never crashes. Would highly recommend..Cpettit9099Version: 1.13

Wow! This is a game changer!Golf Tracer gives me the ability to see my swing on video AND the resulting path and flight of the ball. These results tell me what I need to adjust in my swing plane, take away and other areas as well. Golf Tracer represents a huge leap in self-instruction and I love it. I can share it with a golf instructor too. Worth every penny and its fun to boot!.TkrichmeVersion: 1.2

I had trouble at firstWell when I got this app I couldn’t even load it up on my phone because of some error but after it updated works amazingly fine and not a bad app thanks you guys for fixing the issue.ShirleytempleshotVersion: 1.13

Pretty solid appI’ve been a little skeptical of all of the tracer apps. I got this one and tried it on our groups drives this weekend. The app got almost all of the shots right. You can edit the colors and stuff too so it’s pretty fun to share on Instagram and stuff. It’s worth the install..Wilkesy78Version: 1.1

Nicely done appI was skeptical at first but I am liking this app. It’s fun to trace the shots and the custom edits are nice too. It’s accurate when you film like they ask. I noticed when the camera moved a lot it makes the tracers less accurate. That is probably more user error..RolltidesVersion: 1.2

Puts the ultimate exclamation point on well-hit shot!Did you crush that drive or hit that wedge so pure that it bit just feet from the pin? A video alone can’t put a big enough exclamation point on a well-hit shot, but as soon as you add a tracer effect...instant mic drop..Lefty1416Version: 1.5

Love it!I recently downloaded two apps to try to create tracer affects of my golf shots. The first was very frustrating to work with, but the second was golf tracer. This app works great, is user-friendly, and has some great effects. If only driving the ball was this easy!.Kevin Michael 15Version: 1.5

Very coolI am a +2 handicap and wanted to start creating some content. This is the second shot tracing app I tried and I am very satisfied! About to upgrade to the premium version to unlock more cool options. Cheers, Hatch!.Hatch_Version: 1.13

Better than some of the competitorsHowever, is it normal to take over a half hour for the automatic tracer to work? It’s been doing it for 25mins and it’s still at 0%. The manual tracer was easy enough to use, but the automatic tracer is taking a very long time with no progress having been made thus far. A little frustrating..Don HenkeVersion: 1.1

I love it!!I share my videos to IG and FB everything I edit a video!! A little “hard” at first, but once you play around for a bit, you’ll become a pro in no time!!.BennyRay84Version: 1.13

Great tracing capability!This app is by far the best out there! Really great that you can snap the video and immediately process the auto tracer and be on your way. Recommended to friends and family and they all love using it as well. Thanks!.A_owenVersion: 1.2

Not Terrible…It’s not the best tracer ever, but it’s mostly functional. Certainly worth $1 to mess around with for a bit. - stopping the frame on ball impact is a horrible pain, it keeps wanting to jump forward or back when you let go. - it only has parabolic ball flight, so if your ball does anything else it won’t track properly. For example I hit a fade that straightened out at the end and came straight down. Not traceable. Honestly it’s just an app that draws a parabolic line on a video. Everything else you have to do manually..ThesethvsVersion: 1.13

Best Tracer AppThis app is hands down the best tracer app and UI/UX out there. The interface is so intuitive and the tracer is so true. The automatic tracer is pretty accurate and manually editing is so easy. You have so many options to fine tune it as well!.Epsanche23Version: 1.3

Must have app for golfers!This is a must have app for any golfers. The app is easy to use and allows you to track your shot like the pros. For any golfers looking to have fun and be able to trace Your Long drives, par 3 green hits, etc...this app is a must buy..Ghao1991Version: 1.4

Great AppThis app is a lot of fun to use to show others your memorable shots. It’s the next best thing to them being there with you. Great to use for social media posts. Would definitely recommend..HiltonDudeVersion: 1.10

THIS ONE WORKSI recently purchased the “Shot Tracer” app and that was a total scam. The controls were not useable however this app is much more user friendly and can work. Get this one PLEASE IT WORKS 100%.TRACERSUCKSVersion: 1.13

Confused about the $$Paid $2 for the app, then you ask for another $6.99 ??? Why are you being greedy ? Also no mention of if the 6.99 is a one time purchase or recurring. Devs please reply.Will706Version: 1.12

Super fun app!This app has made golfing more fun! Easy to use! The dogs were not impressed when i showed them, but the humans i showed thought it was cool too!.GgjhxgVersion: 1.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.13

The Golf Tracer Negative Reviews

Terrible App and Customer Service -Purchased App but it wouldn’t LoadI Purchased this Golf Tracer App yesterday and it still will Not open! I submitted a support request yesterday and one today and still haven’t heard from the developer. I paid for this app and it won’t even load successfully? Some #1 rated Golf Tracer app you have there.... I can open the app, select get started, scroll over to “Let’s Go” but when I select Let’s Go I get an ERROR message stating “some errors occurred. Please check your connection or try again later.”. So I proceeded to ensure my phone was updated, I uninstalled the app and restarted the phone. After the restart I downloaded the app once again, but those steps didn’t seem to resolve the issues and I still get get the app that I paid for to open and launch successfully. I requested multiple times for the developer to please provide support or process my refund. All I want is to access the application that I purchased in good faith of it being operational. (If the developer ever reaches out I may edit this review)..Derek.wagonerVersion: 1.12

Not impressed at all- Too much effort for sub-par results!I’m not exactly sure who all wrote the reviews on this but I feel like they were not accurate. I tested this out several times over a few weeks on the driving range and then also took videos to try at home. I followed the instructions and made a few of these work but all in all, I was pretty upset I spent money on this app. Takes forever to upload one video either by carrier or WiFi (up to 54 minutes) And then the trace sometimes doesn’t work correctly. Also on this app, the user enters the approximate distance. So it’s not even helping give a yardage. This is purely entertainment for the added types of tracing you can change it to and not for those looking for training feedback..J impatientVersion: 1.10

Not worth itThere’s plenty of other tracer apps now that are better than this one. You have to manually set up the tracer which is fine but you need to set the frame of the video where you make contact with the ball, and the scrubbing bar glitches every single time. It takes me like 5 minutes to get it to stay on the correct frame sometimes. You drag the bar to the frame you made contact and the marker will glitch back 2 seconds and the tracer is completely off. This happens literally every single time I use that app to the point where I deleted it for another..ShockingfhdhdheVersion: 1.13

Not consistentSometimes It works. Most of the time it is just buggy and frustrating to use. Seems like each video has an inconsistent experience with the tools. Sometimes the lines disappear. I wish you could preview the video without downloading it. Full-screen mode hasn’t worked well for me once. There hasn’t been a time I’ve used this all yet and haven’t been frustrated. With that said, I can get the tracers to work alright with a lot of trial, error and frustration. Needs major UI improvements.CrispyWhisper3Version: 1.13

Overall unsatisfiedThe app itself is somewhat underwhelming. You will enjoy the app if you enjoy spending 10+ minutes adjusting sliders in the “Manual Tracer” mode trying to get the line to match the path of your ball, since the automatic mode just doesn’t seem to ever get it right. I wanted to try a similar app called “Shot Tracer” with the possibility remained of me returning back to this app. The developers claim to offer “Full refunds to any unsatisfied customers”, but have gone completely silent when I try to contact them about following up on that. This is nothing like the tracers you will see on TV..GolfTracerCustomerVersion: 1.10

Ball Contact Frame is FrustratingWhen this app works it works good, but setting the contact frame for the ball is a inconsistent mess. I will have to set the marker multiple times for it to move to a few frames before or after for seemingly no reason. I’ll end up having to move the pin around randomly in hopes that it will finally land where I need it to. If that problem was fixed then it would be a much better experience and make my work infinitely smoother..SkyRadialVersion: 1.13

Not for iPadI don’t have an iPhone, but an iPad, and I use a tripod that keeps it horizontal. I purchased this to help me when I’m golfing alone, but so far it has not been able to trace a single shot. And to make it worse, since I’m playing solo, I have to wait for it to upload which often takes a few minutes the to process, which again takes a few minutes. By the time I find out my shot was untraceable, I should be lining up my third shot. I would be ok with the time to upload and process if it stopped be from ball-hunting, but its all wasted time..Ander0341Version: 1.7

It s a good idea but...You have to set the distance so the app will not calculate the yards... you have to do it. Base on that the app will trace the ball but you have to upload the video and wait for a Couple of minutes (2 or 3 minutes ) so if you are the driving range you will waiting for a couple minutes. That being said you could record another video while you are waiting to “process” the first one. Finally , the app is not optimice for IPhone X screen. I have pictures to send if you want..EcarmanVersion: 1.3

Terrible - Money LostI use a tripod and it has so far not tracked a single ball flight correctly. I upload the video and 15 minuets later the result is a line that starts from a random place and goes up into the sky. A straight line upwards like the ball never landed lol. I tired longer videos and they result in the same issue. Need to use the manual system but getting the line speed synchronised with the ball speed drives me crazy because it takes forever to do. It's not even a half baked product. Money not well spent because I can't even get a refund for a non working app..HenrySolenmasVersion: 1.1

Debugger Errors on Production App. Can’t Get Trace to WorkI paid for this app along time ago, and I have never had success… I just remembered golfing again today, and we tried to use it on my Xs. Didn’t work. I constantly am interrupted by a debug error that has been left in the production app… I can get it to record the video, but I can’t get a good trace to happen manually or a trace it all using the automatic trace feature. Using the automatic version, it always errors uploading… I tried using Wi-Fi and over the air LTE. Nothing works..Stephen WoodruffVersion: 1.10

Do Not PurchaseAfter a week of trying to use the app, I can’t even get past the “Error: Some errors occurred. Please check your connection or check again later.” I’ve updated my phone, uninstalled and re installed the app countless times, and still nothing happens. You can only download the app if you purchase it so I’m not sure why it’s having a connection error. 0/5 stars but unfortunately the minimum to submit a review is 1..Gerlopez12Version: 1.12

Great concept, needs lots of workAmazing concept, ball tracking is really sketchy, and auto tracking takes forever. Management and Ui flow through app is really confusing. No obvious way to delete or organize video files. Keep at it guys, this could be something amazing. Figure out how to make it more accurate and process lots faster. Looking forward to your next release..MacRyansVersion: 1.2

Not what I was expectingBe aware that this product doesn’t have any type of “auto” trace to your ball. You literally have to identify ball at impact (which can be hard to get it on the exact frame) then at its landing point, estimate yardage, as well as set the launch angle metrics. It’s like a highlighter if you can follow your exact ball flight. End product looks kinda cool but too much work to even get to that point..TeeTim808Version: 1.12

FrustratingThis app is beyond frustrating getting the initial frame lined up at contact. For whatever reason it back tracks 3 or 4 frames. And when you go past the point of contact 3 or 4 frames, it then finally stops where you tell it to. So annoying. Other than that solid.DhjskabdvVersion: 1.13

Open Won’t OpenGoing to the range today and decided to purchase a shot tracer app. Downloaded this one, and when I clicked the “Let’s Get Started” burton on the app, I get an error message. I looked to see if there were any updates to fix the error, but there were none. Disappointed to say the least, since I paid for the app and now am unable to use it. Don’t waste your time or money with this app..BobbyMac1012Version: 1.12

Won’t even openConsidering the fact that most apps offer in-app purchases, I was skeptical to go with something that charges $ right from the jump. It wouldn’t be an issue, if not for the fact that I can’t even get to main page. Not sure what bots are writing these reviews but how can a company justify charging money for an app that doesn’t even open? Needs to be free with in-app purchases. I fee lied to..BeyonceSolangeVersion: 1.12

What a wasteUnless I was doing something wrong, I regret purchasing this app. I took three captures today. First it took way longer then I thought to process based on how the app is advertised with their video. Secondly, after the processing was done none of them were even close to where the balls went. My buddies and I aren’t the best golfers but the one trace show the ball going left when it went straight down the middle..TR1031Version: 1.4

Error saving videoAfter creating video with shot tracer, error code trying to save. Tried re-downloading app, turning off phone, nothing works. Very annoying as you spend a decent amount of time creating the video and then it won’t save. Worked fine before, but sucks and is useless now.JoshK55555555555Version: 1.13

AppThis app sucks. It does not trace your shot at all..Jrod46:Version: 1.12

The app literally doesn’t workSave your self the money or just download a competing app that actually works. Can’t cven open the app without getting an error message.DbjigvdynbVersion: 1.12

Won’t openError message says check connection every time I try to open it.Kh1828Version: 1.12

Don’t get itI got it and u cant even open I tried everything u could think of and it didn’t work wast of money.OpoiuytrecbvVersion: 1.12

Not loadingApp won’t even load, just says error check connection..ItzStartedPond6Version: 1.12

App sucksThis app doesn’t trace your shots at all. I got bamboozled..NeeAppaNuGuYaVersion: 1.12

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 1.13