Arby's - Fast Food Sandwiches Customer ServiceArby's

Arby's - Fast Food Sandwiches Customer Service

  1. Arby's - Fast Food Sandwiches Customer Service
  2. Arby's - Fast Food Sandwiches App Comments & Reviews (2024)
  3. Arby's - Fast Food Sandwiches iPhone Images

We Have The Meats™. Wait. Now, you have the meats. Order online from participating Arby’s restaurants — right from the app. Download today and enjoy Arby’s in your immediate future.

Arby's - Fast Food Sandwiches App Comments & Reviews

Arby's - Fast Food Sandwiches Positive Reviews

Ordering on the appNot being able to pick up your mobile order at the drive thru is very inconvenient. There are 4 reasons I could think of off the top of my head why someone would be inconvenienced being made to come in to pick up their order. An older person that has difficulty getting in and out of their car, a disabled person for the same reason, a single parent with children in the car and a sick person not wanting to spread germs. Also when I asked why an order done on the app had to be picked up inside the answer was I don’t know. If you are going to irritate your customers at least have a reason.Version: 3.6.4

SchoolI’m actually doing a short paper on mobile marketing for my college. I’m picking this app because it’s just a menu. It’s way behind in terms of competitors online ordering options and coupon availability. I wish you guys would take note of this, great food but get with the times. The app is lackluster and leaves much to be desired. The Facebook option to sign in doesn’t even work. This company still relies on coupon mailers to attract customers. I throw those things away and always forget them if I were to go to this fast food place. While I enjoy your food you’re losing valuable revenue dollars. You could be achieving greatness through mobile advertising such as that of McDonald’s. Anyways I wish you the best, but this app is too bad to pass up for critiquing in class by providing examples of business practices in advertising..Version: 2.0.8

Incorrect InfoI’ve been trying to use your app to narrow down restaurants where I can purchase your limited time country ribs sandwich. It seems as though all of your Arby’s stores do not offer the sandwich at this time. However when I walk in and talked with your staff at three different locations, they say they’ve always had the sandwich and it’s been available. I asked him if they had any shortages due to supply issues and they’ve said no. The app is very lacking in keeping track of information and making it available to your customer base. It would be nice to be able to use the app to track where we could purchase special order items as well as purchase orders online prior to going to the store similar to McDonald’s, Taco Bell, Burger King, or even Jack in the box..Version: 3.5.2

Pointless appThis review is about the app, not Arby’s. I love Arby’s, as do the people who posted 5 star reviews. This app does not allow creating an order or ordering ahead. It lets you find a store. It does not allow you to then navigate to that store. So what does it do? The app ONLY shows you pictures of the food and thenutritional content. The app has coupons, but it does not have the coupons you get in email. It does not note special deal going on, like the 2 for $6, or $5 combos. The app is virtually useless, for all the things you would want an app for. The app gets one star. The second is because I still love Arby’s..Version: 2.0.4

Can’t schedule pickup date / time with latest update.The latest app update says that it will now allow you to schedule a future date / time pick up for an order. however, when I try to actually place an order, the only options available for date and time are ASAP and ASAP. The app will not let me choose an actual date or a time for a future order. I’ve tried placing orders at a couple different Arby’s but I still can’t can’t change the date or time. apparently ASAP is the only available option when using the app? If I go online via a computer to Arby’s website, it will let me choose a date and time for any of the Arby’s locations that I choose but that doesn’t do me any good if I want to use the actual Arby’s app on my iPhone..Version: 4.7.24

Lacking Customization in Ordering MenuCustomization that mirrors a dine-in, or at best, a drive-thru order experience equivalent. No one should have to ask for extra sauce (be it honey mustard, or the amazing red ranch, or even ketchup) upon arrival to pick up a pre-sealed bag. That completely defeats the entire point of ordering in the app, & its efficiency. You can’t even change a B&C to have a sesame bun. That’s absurd. This app doesn’t reflect the dine in experience. Usually, Arby’s will make it happen if you ask. Not in the app though. Inconvenience and inconsistency is bad business. The functionality seems relatively seamless, and the Ui Is clean. But this app is too basic. Have you seen ChickFilA’s app, it’s absolutely flawless and you can do things like ask for extra ice, or napkins? You can do better..Version: 4.9.9

John ChurlikI love Arby’s! You guys are by far my favorite fast food restaurant. I’m a huge fan of the bacon cheddar roast beef with horsey sauce. I also utilize your mid day specials. I work for myself an don’t normally take lunch often an never right at exactly at 12 so they work out perfect for me. I even go out of my way to find an Arby’s. I will say I’ve had problems with the app. I haven’t got any offers in a few weeks. I’m not sure what’s wrong so if anyone reading this can help out an fix this or let me know why that would be great. Finally keep up the great work offering the best sandwiches around at a reasonable price in a short time. Thank you.Version: 2.0.2

Why can’t you order sweet tea on the app?!?Very disappointed in our very first use of the app today. Our primary beverages we order from Arby’s include ice water and sweet tea, but neither of these are available to order on the app!! My husband did select two cups of “iced tea” on the app, and assumed it would be sweet by default as there was no option for sweet or unsweet. Once we got our order, however; both teas were listed as “unsweet tea” on the receipt. We realized we’d wasted money on two beverages we did not want. Whoever designed this app messed up big time, as many people prefer sweet tea. It should be basic knowledge that there are two options for tea. There also is only an option for bottled water, not ice water as I prefer. PLEASE ADD AN OPTION FOR SWEETENED TEA AND ICE WATER!!!!!.Version: 4.1.9

Needs order option ASAPDownloaded your app to order and complete contactless payment before heading to the restaurant. But that is not an option. My personal shopping pattern has changed and I do prefer to order in the app and pick up in the drive thru or curbside. Please rush to market. This will pay you back immediately in increased sales. Both in increased visits, and because I want to try new things and it’s easiest to explore a restaurants menu on the app to find my own order upgrades..Version: 2.0.7

Better, but still needs workThis app used to basically just give you their menu. Now it at least gives you mobile ordering and the option to use coupons and deals, but it needs a REAL rewards program like everyone else has (with points redeemable for free food) and the ability to have your order made upon arrival (something else the competition has), rather than the choice of immediately (great if you’re a block away, not so much if you’re not) or at a preset time 30 minutes or more in the future (which may mean waiting a while for your food)..Version: 4.9.15

ReviewApp is ok. Complaints are to save $3 you have to order in the app which causing you to lose the personalization with your customers, you can’t personalize order such as NO SALT. (There is always too much salt added to everything) and you can’t pay with cash! Your employee Garrett from the East Meadow location is fantastic! He was so pleasant, greeting everyone as the entered and left your facility. An asset to you establishment. I work retail and I know it’s hard dealing with the public these days. To see someone so young with his qualities is a blessing. Kudos to him!!!.Version: 4.11.3

Needs mobile order option.Needs mobile order option. I have CAPD, Central Auditory Processing Disorder & I am involved in the Deaf Community. We love mobile order because it is so accessible to us. — It doesn’t have to be a “pick up.” It can be ordered on your phone and you have the option of drive through or walk up inside & you show them the order number on your phone & they pull it up & make it. This way there is no miscommunication about the order. Burger King has there app set up like this & I love it! I don’t have to hear if they got my order right. — I know they did, because I rang it up myself!.Version: 2.0.4

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Arby's - Fast Food Sandwiches iPhone Images
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