Realtor.com PRO Negative Reviews
A bunch of bad leadsEvery day I get leads that either have fake contact information, people that aren’t even serious about buying, realtors trying to ask stupid questions or realtors that are just trying to click on their own listings for fun. I try to contact them about the bad leads but nothing changes I always get stuck with the same issues and I pay 6 grand a month for these leads. If this continues I will be switching over to Zillow. So disappointing!.Mythik RoseVersion: 3.1.5
Don’t do itI signed for 2 zip codes about a year ago, I am a very active agent and on top of any lead I receive and constantly on the grind this is my full time job. During this one year commitment I received a lot of leads more than half of them were realtors asking for information on properties that most likely did not have MLS access. I would not suggest this lead gen for any new agents or seasoned. It’s expensive and never got me to the closing table..Jmartj23Version: 3.1.9
App inaccessibleNot sure what’s going on , the app was working find but as of today when I tried opening it , I keep getting a message that says I need to “ download the latest version” In order for me to keep using it .
However when I go to the App Store to update, there is not update.
I’ve restarted my phone several times and still having issues. Very concerned.JamesREAZVersion: 3.1.2
The app does not work the way as designed.This app refuses to allow me to write a note about a customer. It won’t type, it won’t save, and it won’t even close the broken function. Fix it or im dropping my advertising. Period. The end..TomypsanVersion: 3.0.8
CautionThe leads aren’t real buyers. ALL the leads , except one, who I have an agreement with already, can’t afford to borrow money. They lead you in circles. They sold me zip codes in low income areas. They count multiple property inquiries by one person as multiple leads. I’m about to stop payment on my CC..TurkspurVersion: 3.1.9
App in a LoopI’m trying to access a Lead that came in. I open the app and it says to update the app and opens my App Store showing the app with a button that says Open and then the loop begins. And I pay over $500 a month for these leads..Psrhodes03Version: 3.1.2
App not workingThe app has been down for 3 days and after many failed attempts I can’t report a problem through the customer support. Really Frustrating!!.LvgmaVersion: 3.0.1
Keeps freezing and texting doesn’t workEven worse than before. It doesn’t allow texting, and keeps freezing..KurtandamiVersion: 3.0.1
HorribleDon’t waste your time or money. These leads are horrible. I have yet to talk to a single person. Can’t wait for my contract to end. I’ll be going back to Zillow after this ends..EarizeVersion: 3.2.0
App Works half of the timeApp is very glitchy and only works about half of the time.User2803Version: 3.1.4
Never loadsThe app never loads, as soon as a lead come in it says “something went wrong” i am on a shared lead system so this has been a disaster!!.MridjbswhVersion: 3.1.4
Don't download jacks up your phoneJacked up my phone don't download.Christi2000Version: 3.0.0
Can’t sign inI can’t sign in. I went on my computer and signed in to make sure I have the right password. I was able to sign in on my computer, but not on the app. I also put in a different password and it gave me an error message that email or password are not correct. When I use the correct password it doesn’t give me any error messages. I uninstalled and reinstalled the app, but no luck..SonjaGrafeSealsVersion: 1.4.0
App won’t stay onWhen I open the app, it looks as if it’s starting or loading, then it shuts off. I’ve deleted the app & re-added it but it still won’t stay open. I’ve used it previously from my phone & loved it. I’m giving it 2 stars because I don’t know if this is an issue w/ the app or my service provider. I’ll change my rating once we resolve the problem.What?! Really! WOW!Version: 1.0.6
Terrible appI’m a pretty big fan of their leads but their app is horrible. When responding to clients, the app crashes 8/10 times. A lot of times your entire message will be deleted when it crashes after clicking send and you have to retype the whole thing. Very frustrating… please fix this.Coffeedrinker34Version: 1.4.0
Can’t loginCan’t login. Input all correct login info and the load icons pops up, then stops and won’t change from the login screen. Try putting in wrong info, it tells me it’s incorrect, I put in the right info, and it just stays in the login screen as if I never pressed the go button. Fix it please. We pay good money for this. It should at least WORK..Someone named SteveVersion: 1.4.0
Don’t do it ‼️‼️I am not the type to write reviews but these people are horrible… Leads are useless but they’re still leads suh at least they deliver; but the main reason why they are so horrible is that they try to hold you hostage whenever you try to cancel, it takes months it’s like you have to beg them to stop taking your money and it’s your money. DO NOT TRUST THEM‼️‼️‼️‼️.Jayon22Version: 1.4.0
Not User FriendlyUnfortunately this was the most difficult app I’ve used as an agent. I have yet to be able to login to Ready Connect in order to access Opcity. I am first told that my email isn’t connected, and then told the opposite, that I cannot create an account because my email is already connected..KaydenceNWVersion: 1.4.0
Too many bugsThe newest update was supposed to fix the glitches when updating contacts. It didn’t. I have the latest version and still get logged out every time I update a contact. When I first open the app, sometimes I get my latest leads, other times I don’t. Please fix..JthdzVersion: 1.1.1
Auto responses can’t be controlledWhat happened to Real Suite? It’s so buggy I can not do anything anymore without Issues. Also the realtor pro app doesn’t allow you to control of auto responses and my clients get auto follow ups after we have already talked(even when I manually change the status). PLEASE FIX!.AfanoffansVersion: 1.4.0
App doesn’t work more than half the timeI’ve removed and reloaded the app and can’t get it to let me even log in. It just acts like it’s received the user name and password but then acts like it’s timed out and asks for it again. I think it needs a new update.AnnieW79Version: 1.4.0
Very little to doCan’t check account settings, reviews, recommendations, etc.. Only thing this app is for that I came to the conclusion of, is messaging..? No point really. I get my clients phone number as step 1. Don’t use messaging apps...MaddenNFLSucks4582446Version: 1.1.2
Horrible app keeps crashingThis app is terrible. Every time I go to send a text message the app tends to crash or it freezes up. Evening searching for contacts it messes up and doesnt pull up correct person.Cuban HeatVersion: 1.4.0
IssuesThe app continues to have glitches. The recent update requires me to re-login about 2-3x daily. Also, a lead from 04/27 is the first thing I see when I open it up not the most recent leads. PLEASE fix this!.SpacemintonVersion: 1.0.5
Can’t even log in! Constant freezes and 100% inability to use any feature of app!Instantly can’t login. Constantly freezes and none of the action buttons actually work! Incredibly frustrating!.MaxicubVersion: 1.4.0
Won’t accept password and update just happened last nightI called and no one knows what is going on. But, I just saw Version 1.3 came out yesterday and now I am locked out! Still can get on my computer but the APP won’t work.SherriCPAVersion: 1.3.0
Ok I guessI love the idea of what they are trying to do but it’s very clunky on iOS and a lot of the features don’t seem to work properly and a lot of the screens don’t display well..John d bibVersion: 1.4.0
Covid 19/CancellationAren’t helping agents in NY due to the epidemic that we are found through. Wouldn’t pause my account or cancel it during these times that we can’t go out and show. We are leading #1 in deaths and all they care about is their money..Stickman updatesVersion: 1.1.2
The app won't openIt doesn't pass the passwords and user name screen, it looks like loading and then stops and that's if. Horrible app....don't waste your time in this.CyrilcubaVersion: 1.4.0
No accessI can never log in. I always have to log in from my laptop..KdbvilleVersion: 1.4.0
Worst companyThey are liars and thieves. They charge and insane amount of money and provide the worst leads, their customer support is the worst part. They are arrogant liars. Please don’t sign a contract with these scammers.Albaa333Version: 1.4.0
Not workingI can't update my profile. The app just flickers. Hardly loads and stops working..Kaylakay92Version: 1.4.0
IckThey need to hire someone to fit the app. Not good. I tried to sign up 100 times. Impossible and I’m a smart human..KimmyhVersion: 1.4.0
Doesn’t workWon’t log in.ShaunjonesreVersion: 1.4.0
NAR member - RealtorThis application is a joke. Embarrassing to the industry and Real Estate professionals across the US. I’d give ZERO stars if I could..Fl22tkVersion: 1.4.0
Doesn’t workPoor.❤️yourhomeVersion: 1.4.0
NaUseless app. No information..AsdfzxcvqwertyuVersion: 1.0.5
Terrible/fake leads terrible serviceA Heavy majority of leads have fake contact information or immediately tell you to stop contacting them. I also think Realtor.com is using bots to artificially inflate their lead numbers so they don’t have to reimburse you for not reaching the number they promised. They have also taken away slots/zipcodes that I paid for before the contract was up just so they could sell the exact same spot back to me at a higher price. They are deceptive and unethical in their practices. Do not use them for leads you would be better off with literally any other option. I have talked with them many times about the lead quality and they say they don’t verify anything they just let people provide their own information. I think they are covering for their deceptive use of bots. They also advertise homes for sale when they are not on the market so they can get clicks and then once someone has clicked the button they revert the status of the home to off market. The entire company and support staff are shady and immoral..Drabbit94Version: 3.1.7
You have to pay to cancel/ lack of transparencyBefore joining Realtor.com, I repeatedly asked my assigned representative if I could cancel my membership at any time. I specifically asked if there would be any obstacles to canceling, and she repeatedly assured me that there wouldn’t be. This was my biggest concern, and I expressed it over and over yet she swore up and down that canceling would be simple.
Fast forward eight months later, I called in to cancel and was transferred to a “specialist” who handled these requests. It took forever for him to get to the point, and then boom, I was told I had to pay for the full 12 month contract to cancel. That meant I’d have to pay $1,680 or more just to get out of it. Plus, there were even more fees for canceling early.
I was lied to, plain and simple. Where’s the transparency?? As a salesperson myself, I refuse to operate this way. There was no reason to mislead me, they could have just been upfront from the start. Yes, I’m sure the fine print in the contract technically covers them, but let’s be real: contracts like these are worded in a way that makes it easy to miss key details.
This kind of business practice is unethical and disappointing. Maybe not all representatives lie, but some of y’all seriously lack transparency. Train better. Do better..Unknown_5455Version: 3.1.6
Tons of bugsMid Jan Realtor.com updated their system. Webpage now incorporates many of the ancillary pages it would send you to. 5 St, etc
Now you can do it all from their webpage. The problem is this app doesn’t do anything. I can see my leads but I am unable to text them, email them or call them from this app..Zd 221Version: 1.0.2
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