Celebrity Edge Access Tour, narrated by Richard Fain and Lisa Lutoff-Perlo, uses binaural audio, soundscaping, and 3-D augmented reality technology to excite your senses as you learn about a ship designed to redefine luxury cruising and change the way you experience the world.
The tour introduces you to 13 of Edge’s most innovative spaces, including:
- The Theatre an ever-changing canvas for our productions that features four stage areas and three moving LED backdrops
- Magic Carpet, the world’s first cantilevered, floating platform that reaches heights of 13 stories above sea level along the ship’s exterior
- Rooftop Garden, a living, urban, outdoor playscape.
- Destination Gateway, a modern, destination enrichment focused space that also serves as a comfortable environment for transportation ashore.
We’ve also created 360-degree videos for the Galley, the Bridge, the Engine Control Room, and Edge Launches.
Available to download and use for free onboard the ship - no Wi-Fi purchase needed - the Celebrity Edge Access Tour brings you a step closer to understanding what is so special about our revolutionary new ship.
Celebrity Edge Access Tour Negative Reviews
Dumbest idea ever!Celebrity’s website, while graphically appealing, is information lite. Their ship information is nothing more than a deck plan (helpful) and marketing (waste of time). I can’t get any of my questions answered!
I hoped this app would fill the gap. Inexplicably you not only have to be on the ship for it to work, you are instructed to point your camera to the floor for it to work. Presumably to determine location.
Obviously useless to plan a trip - my purpose. Even useful from my stateroom?.HtevrexcjyyVersion: 1.1.17
Not Usable on iPhone 8My wife and I are considering a cruise on the Edge’s new sister ship Apex and we were hoping to see the video “tour” of the Edge as a preview. However, the app won’t play as it demands that location services be turned on. I have the most recent iOS on my iPhone 8, but Celebrity's app still only has audio -but video doesn’t show..GB BoundVersion: 1.1.17
Doesn’t workThe iOS version doesn’t work. Keeps loading over an over. Sometimes asks for a wi-fi connection, and mine is connected, but no difference. The loading process starts over and over..SkrunningVersion: 1.1.4
Not a very useful planning toolYou’ve got to be on the boat for most of the content to even work. Very little useful info for planning a trip or most importantly what you might see/ experience on a trip. Not worth the time..College bound parentVersion: 1.1.4
WorthlessYou can only see the intro unless you are on the ship. If you are on the ship who wants to keep looking at their phone instead of the actual ship? Garbage app-delete!.Katy guyVersion: 1.1.4
It crashes every time.The app will open, but when I try to scan the room, it freezes and then crashes. I have a rather new device too..FrobscottlebottleVersion: 1.1.1
BatteryThis app is eating up my battery on my iPad and iPhone. Particularly background refresh and no way to turn that off. I would not recommend it..TfyocVersion: 1.1.17
TerribleI have been trying to use this app and it is not working. The only things I can see are the “magic carpet” and the “bubbles”. We are booked on this cruise for November, 2019 and really wanted to get the tour beforehand!.BytgeseashoreVersion: 1.1.4
HorribleThe tour takes forever to load and then you can’t see anything unless you’re on board. What a complete waste!.TlosborneVersion: 1.1.4
Hope the ship works better than the app!Very long download time, only the intro is playable. Perhaps you have to be on board to make the rest of the app workable..SusierailroadVersion: 1.1.4
Nothing to see hereI would give zero stars if possible. I scanned all the floors in my house and got nothing. 20 minutes of waisted time!!!!.PB SisVersion: 1.1.17
Crashing and missing functionality.Keeps crashing! Can’t explore inside of the ship, was considering a NYE cruise but this doesn’t exactly help..SouthernhotbenzVersion: 1.1.4
Won’t loadCan't be used from home. Tried a few times and deleted.TysonzVersion: 1.1.17
CRASH !!!!I tried reloading the app multiple times and it crashes when loaded about 85%. Very disappointing!!!!.ERW2802Version: 1.1.4
Won’t loadVery disappointing , can’t find the “update” to fix either.Jmrv1Version: 1.1.0
Celebrity Edge AppCan’t access it from home. Keeps telling me to scan the floor.JoAnnRNVersion: 1.1.17
Scanning floorJust keeps saying scan the floor. When you hit “x”, app crashes. Needs work!!.BigLar90Version: 1.1.0
This app won’t loadCan’t very well review it since it won’t load 😢.Fan of XVersion: 1.1.0
Can’t Load TourThis app doesn’t work and you say to update and you can’t..Rich54rVersion: 1.1.0
NopeISO will not load this. Failure repeatedly. Fixed by hitting delete. Was worth a try but no luck..Kbl20Version: 1.1.4
Won’t loadGets to 89.5% and quits every time.SimberseaVersion: 1.1.4
APP crashesApp continually crashes when 85% loaded. Ver disappointing!!.Im35313554266245Version: 1.1.4
Edge AppCannot use in the comfort of home as their CEO suggests because it does not work!.Celebrity SunkVersion: 1.1.4
JunkDon’t waste your time. Garbage..JetRangerVersion: 1.1.16
ZeroThis app will not execute. Get as high as 90% load then it just quits..VentuoxrVersion: 1.1.4
BEBSo incredible. Best app I’ve ever seen.BeB2531Version: 1.1.1
.jmw.Loads to about 88% and dies...jmw.Version: 1.1.4
VRA bunch of videos of people standing in my living room and audio recordings. Not exactly Edgy!.Jojofo87Version: 1.1.17
Waste of timeDo not bother with this app, download it twice and it’s still won’t start on either iPhone or iPad. It keeps telling me to delete if not running and re download which makes no difference..Eric-jetmanVersion: 1.1.17
Interior shots missingI can’t access the interior shots. There is no “Interior button” on my ship - only the “magic carpet” and “micro bubbles” buttons..12123434565678789Version: 1.1.0
EdgeDoesn’t work.Ray32zzdVersion: 1.1.17
Doesn’t work at allJust asks me to scan the floor then scan a bright area then shuts down. What’s with this app? Don’t download until it’s fixed.Chair of the BoardVersion: 1.1.17
Big Waste of time - JUNKDownloaded this app with great anticipation. Whoever sold the company on making this app is the only one who has benefited. I will never get back the time I have wasted trying to get it to work..Geriatric TeenVersion: 1.1.16
Not workingRestart downloading when I press to open the app..Claudec4Version: 1.1.4
Too Edgy for usVacationed on the Edge December 16/18...suite class...very disappointed...embarkation thru disembark...service not up to par...specialty restaurants NOT special...entertainment lacking...and the “magic carpet “was mostly closed or reserved for private functions...we will not choose this class of ship for future cruise(s)...we typically cruise 3 or 4 times annually...sorry Lisa...you missed the boat with this one!.WinterpalmVersion: 1.1.4
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Royal Caribbean Cruises Ltd.
