Toyota Supra Connect Customer Service

Toyota Supra Connect Positive Reviews

😐Previous design of app was nicer. Controls take long to activate if when the signal goes through. The app is only really good for keeping updated with mileage on car..UKEBAM MacVersion: 2.5.0

Great Idea but...I love the car but felt disappointed with the app. While the app has some useful features, I feel the app should have more. Remote start is missing. Sending information to the car like unlocking, locking, and sounding an alarm is a bit slow. It should be within seconds. The app also doesn’t show you whether the car is indeed locked or unlocked. I would like to nickname my car within the app. That would be a nice touch. What I do like is that the image of the car shows the exact color. For a car that cost nearly $60K, I expected more for the companion app. Fix these issues and this app would be Supra! I mean super. 3 stars for now. Will update as the app evolves..Kirito_86Version: 1.0.4

Nice extra goodiesThis app lets you send navigation locations directly to the onboard navigation on the car. You can also lock and unlock the car remotely. Great for if you forgot the key since your house or office, you can just unlock on your phone. My favorite feature is being able to locate the car at any time. To make sure service techs or anyone else isn’t taking you car for a joy ride. Toyota doesn’t owe anyone any of these features, so it’s a nice to have..Taco_TyrantVersion: 2.5.0

No Start Engine?So this app is okay. It can do some cool things like ventilate the car when it’s super hot to cool it down and it can locate the car but I feel like it could do so much more. People have been waiting for YEARS for this car to come out again and the app should provide more options. The app could at least have a start engine option to start the car. Other car apps can do that and more. The car is AWSOME there should be an app to match that! 🖤❤️🖤.JujellyVersion: 1.0.1

Supra connect reviewHappy with the Supra connect app. Would suggest this to all of my friends. Useful information about the car such as, the vin number, mileage, and fuel level are displayed clearly. I also like the very user friendly map included with the app..John SupraVersion: 3.3.0

Great options for Toyota SupraHaven’t really got the chance to really experience the app for all the other features but from the looks of the app it seems it’s really secure if your scared about it getting hacked I personally think it’s great for security 😍.Monks_MK5Version: 2.6.1

Great app but needs workIt’s a great app but the lock/ unlock takes way too long, i could have walked back in to my house grabbed my keys, walked back to the car and unlocked it by the time it actually unlocked with my phone. Please work on making it be within seconds and not minutes in case of emergencies..Poppadad12Version: 2.5.2

Remote startMy only criticism would be the app doesn’t offer remote start..SoFrshSoClnVersion: 2.6.0

V3.3.0 Works but needs enhancementsMileage & fuel readings sync faster now but not always to the latest. App itself is pretty basic, but connected services need feature and performance enhancements to make it really useful..ManzaneriVersion: 3.3.0

Too many problems after the update, very badToo many problems after the update, very bad Hope it can be improved.不好用''烂Version: 2.5.0

No car yet, but this looks cool...Waiting for my Supra delivery in the states, fortunately I have this app to hold me over until my car arrives.... Too bad the app doesn’t provide demos of its capabilities without a VIN #.Car Lover10Version: 1.0

HmmNot auto start and we need a watch app like yesterday.Tkoch086Version: 1.0.1

Toyota, ADD START ENGINE FEATURE!!Cmon already, it’s 2020 and this car being automatic should be equipped with this feature!.TrakdayVersion: 1.0.1

Works as intendedButtons work as intended, just need to make up a numbered USA postal code for signing up in Canada. Otherwise everything else works!.Jojilover69Version: 2.0.1

Some features are great, but the app needs a fixThe remote features are great - I can send commands to the car (lock/unlock doors, turn on the ventilation before getting into the car) but the app will not update my car’s information. It won’t let me connect the app to the car if I have my phone connected to CarPlay. I have to pick either no CarPlay and the app will connect to the car and update its information, or use CarPlay and forget the app. If I want to switch, I have to delete my phone from the head unit, then add it again… every time. It would be a 5 star review if the all app features worked while my phone was setup for CarPlay in the Supra..BassoonytoonVersion: 2.5.1

Supra connectThe new update sucks it tells me my car is locked I got the signal I went downstairs my car is unlocked doesn’t tell me the fuel doesn’t tell me the mileage it did all that before the stupid upgrade it sucks now I can’t even trust my car is locked overnight it’s all going to see it physically.Andretti fanVersion: 2.5.0

Not great for Canadian ownersNo way to change the measurement units from Imperial to Metric. Registration process doesn’t allow for input of Canadian provinces..ToddColesVersion: 2.0

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Toyota Supra Connect Negative Reviews

Almost worthless...All the effort to set up the app only to find out how useless it is. Ventilating in advance is cool but by the time my car registers the command and starts to ventilate I’ve already gotten into my car... Takes WAY too long and is essentially a useless feature. The other features I’ve no use for. The only possible way to redeem this app and make it at all worthwhile is if there is a remote engine start feature, which would be very useful in many ways. Get it together BMW, I mean Toyota 🤦🏻‍♂️.Sean Sunny SunVersion: 1.0.2

Idea Is Great, But Poorly ExecutedI love the app, but half the time it doesn’t work, you can’t rely on it to lock or unlock your Supra. Half the time it fails, the rest of the time you’re standing there for 10 minutes. In fact if you’re trying to use the remote services you might as well forget it. Tracking is also subpar, I get Toyota isn’t an app developer but I expected more for the price point..TalonJWVersion: 3.3.0

Almost a useless appApp doesn’t work 90% of the time. again, app doesn’t work 90% of the time. why.. how is this even allowed? has promising features, but i find it a letdown there isn’t a remote start feature, like other B58 cars do. any command takes more than two minutes for the car to register, rendering its features close to useless..Bryfg2Version: 2.6.1

Stillborn AppI was excited to learn that my shiny new Supra could be controlled remotely with an app on my iPhone. However after repeatedly trying to pair the car to this app with my phone or by using using my desktop computer I get no joy. Calls to the Supra help line got the lame response “ We know there is A problem and we are looking into it.” The person on the other end of the line had no clue when or if the app would be debugged..EZ JohnVersion: 1.0.2

Please updateI really disappointed on this app. Even it is similar as the BMW one, and also use the same account to log in, the app doesn’t work many times. It cannot reflect the real time information of the car, and very slow to locate the car. Please update!.Qi1234qweVersion: 2.5.2

So bad for a luxury car appI paid $75,000 for my Supra and the app does not match. It’s not really functional as any action takes over 40 seconds - 1 minute to perform. By the time it loads a request I’ve gone home. At least allow the Supra to connect to the normal Toyota app. Something weird is going on none of it makes sense. Really Embarrassing for Supra owners..Kira KovacVersion: 2.6.0

App COULD be greatI will start with the good - love the simplicity and ability to track my vehicle. The bad - The app developers really need to add additional functionality for us Supra owners to be more similar to Toyota’s app. A big plus would be integrate guest driver alerts and notifications for reckless driving, speeding, etc. especially for those who may lend or rent out their Supra. If the app developer reads this (BMW) please add in a guest alert functionality to get alerts from vehicle misuse and look at Toyota connect app to add additional functionality that will be helpful for us. Thanks..JPS0413Version: 2.5.2

It’s a jokeThis app is a joke. I’ve waited for 30+ years for this car. The car lot that sold me the car, was like the Supra connect app is awesome. You can do so much with it. 1st question out of my mouth to the finance guy was...... will it start your car? Lol he was like well, they are working on that! Come on someone....Toyota you guys need to do better. I’ve been a very loyal customer. Times are changing. Let’s go!!!.Golfpro11Version: 1.0.2

Worse after updateAfter the update, I cannot view several of the readouts I was able to before the update. Specifically, fuel tank, mileage, etc. I even went through the trouble of removing and re-adding the vehicle from my Toyota ID and resetting the bluetooth connection to no avail. This app is now worse than useless..HdkalabdmcmaksncVersion: 2.5.0

New update made it worseThe app is now a lot slower, takes forever to communicate and send commands to the car. Takes forever to locate car. Is not updating fuel and range any more. Plz address these issues ASAP, or at least revert back to the old App. This is very frustrating, fix this ASAP..Ramie911Version: 2.5.1

WTH did you do to the connectivity of the app?Before the app would switch seamlessly between apple car play / Bluetooth / Supra connect. Now I have to manually switch inside the vehicle if I want to stay connected when outside the vehicle. Can’t locate vehicle unless I exit the vehicle with car play disconnected This is totally useless now . Garbage ..AirlineTraderVersion: 2.5.0

Lol no.This is probably the worst app I’ve ever seen. You would think with a 60k car that they would at least give you something more polished with useful features. I get that the car isn’t a luxury car, but why even try at this point? Might as well have left this in the idea bin..HayateV4Version: 2.0.1

Complete garbageThe latest updates ruined the app. My phone never connects to my car anymore. No longer displays accurate, up to date information. I wish I could give this review less than 1 star!.CBroyles1Version: 2.5.1

Wow lol and still no updates to fix.All this negative hype on this ap.... legitimate negative too... the ap idea is cool. But like many others have said.... whats the point in it? Especially no engine start!? Ventilate is cool sure... but clicking on schedule ventilate only closes the ap....thank goodness its not a paid ap..Wacom2033Version: 2.0.2

Unable to get even basic functionality to work.I hope the vehicle is more reliable than your app. Absolutely terrible app. Nothing of value to be gained by providing BMW with your personal information... literally the worst app I’ve ever used..DdddustinVersion: 2.0.1

No Remote Start capabilitiesFor a car like a Supra I 100% expected a connected app to have remote start functionality. Toyota and BMW both offer remote start on their cars, so they have no excuse not to offer it for the Supra. This app is useless without it….Dmitriy KosVersion: 2.5.2

Buggy and severely limited featuresLatest release crashes on scheduled ventilation, even after removing and reloading/setting up the app. Mileage update often behind couple of trips. Overall looks like a severely clipped version of the BMW app..Zyrian77Version: 2.0.2

It wasn’t great beforeIt wasn’t a great app before , just because it really didn’t do much. But what it did, it did. Since the update some of those things no longer work. I think they’re going backwards..DDouble DVersion: 2.5.1

Supra Connect? To what?Other than providing me data like Fuel/Miles remaining, along with Miles driven, this useless App does nothing! Super aggravating! No other features work! How about the App developer reach out to me? Do you care? The C8 Vette App will work better I bet and, what’s another lost Customer........ThomasAdonisVersion: 1.0.1

New update doesn’t workUpdate doesn’t work needs to be fix I’ve tried disconnecting every uninstalling even resetting everything and it stills does not work.Supra821Version: 2.5.0

Definitely a downgradeI used to be able to tell how much fuel was left in the car on the app and how much mileage was on the vehicle. This no longer works. Plus the app no longer looks as good as it used to..UsaFitnessVersion: 2.5.0

Stopped workingWhere are the devs? Do they even test their own app? This stopped working a few updates ago. Granted it wasn’t that great before, now it’s just completely useless.Bbbbb18Version: 2.5.1

Garbage, how hard is it to make an app work properly.Won’t even find my vin, won’t connect when I plug the phone in while in the car, disappointed..Huh320Version: 2.5.2

GarbageComplete garbage! New update made it even worse, it won’t connect to the car now and I can’t see my mileage or fuel etc. Won’t connect to the car to update it all..NigtmarekatVersion: 2.5.0

Can’t even add the car without crashingAbsolutely awful app. Can’t add the Supra because the app simply crashes every time I verify the VIN. 4-year trial of a garbage product..UserName872Version: 2.0.2

Doesn’t workThe app doesn’t log in and keeps saying it can not get the terms and conditions….Siu_alricVersion: 3.3.0

Fix this nowSo the app didn’t let me login so I did get to rate it. I’m mad bc my dream car is supras so I’m pretty mad. Thanks.Joshuah2011Version: 3.3.0

The app isn’t updating car info.The app is not showing fuel level and car mileage..Andrew81Version: 2.5.0

Was ok but new update made it useless!!Since the update the app never connects to the car as it use to..D1ave1Version: 2.5.0

Too slowSame as everyone else this app is very slow and needs engine start.George19483938488492Version: 2.0.1

Pointless but why notThis app doesn’t do anything. No remote start so the air ventilation just cycles in cold or hot air from outside. The engine needs to be running for heating and cooling to work..Ben LisVersion: 2.0

Still stuck in confirmation in processToyota or BMW please help and finish the handshake between your servers so I can use the App..MaherGT86Version: 1.0.2

Lack of featuresPlease add Remote Start and integration with Apple Wallet car key.BupTyO3Version: 2.5.2

Not good at allIt takes too long to take actions. Can’t start the engine. They need to rethink. I used to use the one for my XSE Toyota Camry. It was great..Benoit LAFORTUNEVersion: 2.6.1

ConnectCan not connect after update..Stuupid1313Version: 2.5.0

Super Supra GarbageTotal waste of time and insult to my intelligence. Worse than a 2005 app. What a joke. I am embarrassed for them. What a total piece of garbage..OdenvyVersion: 2.5.2

No Remote Start?!The app seems to have some useful information, but lacks remote start. My $30k F-150 has a Ford Pass app with remote start! Come on! This is a $58k car..Short StakkVersion: 2.0.1

New update sucksSince the new update, I can no longer see my fuel level… and mileage now says please connect vehicle to update….ReNeglectVersion: 2.5.0

No vehicle unlock featureRemote operations for lock, headlights and horn are operational. NO UNLOCK feature to be found. Hope the app developers will remedy this soon!.MusintladVersion: 2.0

Can’t even connectTried multiple times. Been a year now and still can’t get it to work... please fix this and would love to see if Apple car key feature to work on this..AddboisukVersion: 2.0

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