Instories: AI Photo & Video Customer Service

Instories: AI Photo & Video Positive Reviews

Next big thingSo I’ve been using this app for about a year now. I’m giving it 5 stars because it’s fully functional and the response team is quick and helpful. There is plenty of room to grow and they have been growing steadily since I joined. I’m hopeful they will continue to improve things. There are some glitches between updates and I really wish that everything would sync across devices. However, it’s always fully functional and during the rare crashes which tend to happen when I’m dealing with very large file sizes and probably due to my phones memory being nearly full it manages to save what I’m working on. The app does what it says it will do and should only get better. If they had a referral program I would be getting people signed up..Headshotsesh.comVersion: 3.14.1

Impressive App that COULD be INCREDIBLE!Very impressed with the caliber and quality of this application. I’ve only used it for a few days and I look forward to expanding this. I use this for my upscale high end wholesale gemstone business and a designer jewelry business I rep. There are so many poor, cheap apps out there but this is definitely NOT one of those! If you’re after the highest quality with incredible options (like being able to change the display ratio of images) just jump in and do it! The flexibility of this is unmatched from any other apps I’ve seen. I strongly want to up my rating of 4 to 5 but I’d like to suggest to your tech department that you make the app sync between devices and definitely have it display horizontally on an iPad! By doing so you would absolutely OWN THIS SPACE! Your app is FAR SUPERIOR to any other out there and you would completely solidify your position in the market! I can almost guarantee that your subscription rate would probably double. Also if you were to expand and add the features of Planoly for posting and make this sync to a desktop it would be astounding! No one would be able to touch you! Thanks again for the nice app, and hopefully a great app in the future!.SCREWEDoutOF$1400!Version: 4.10.0

Great PotentialI really enjoy this app! It allows users to make their stories more appealing and unique. What was once exclusively done with apps like photoshop and premiere has now been simplified and accessible to everyday users! It’s great stuff! My only suggestion for developers and (something future users should take note of) has to do with the limitation on customizing content. Being able to delete and add photo boxes in each template would make this app a game changer. Also having the ability to adjust photo size and animation speed would be choice. I have tried numerous Instagram story editing apps and they all possess the same, or even more limitations. I have yet to come across an app with this many clean template options that also allow for customization! Please consider creating more ways for users to really own and create their own content. I will be suggesting this app on my social media pages to other creatives. I would love to see this app be #1 for Instagram story editors in the near future!.@jessicajoycemVersion: 1.0.1

Time saver at workHelps so much with my social media promotion. I have access to photoshop and other tools but this one is my go to. It offers so many user friendly templates. I’m not overly creative so my first few projects were pretty cookie cutter but after getting comfortable, I make tons of really cool, unique content. I’m really amazed because It saves so much time and doesn’t cut into the quality of the post. It’s fantastic for all small business! I mean it’s great for everyone especially influencers. Super easy to navigate. I think most preteens could learn to use this app, it’s that easy..LauhoskiVersion: 5.10.1

No more free music 🥲I’m a social media manager and this app was my lifesaver! It had everything you needed to make great video content, and that included music. I don’t know how long ago this happened but their music selection is no longer available. You use to be able to add top 40 hits onto your video which was amazing for platforms like TikTok and Instagram. Now, you have to purchase the individual songs to be able to include them. I’m aware that this likely has to do with royalties, etc but if they offered it before what happened for this feature to be gone? Yes, there’s the royalty free music, but you can get that on any other app for free. Without the music feature, there’s really no point in paying for this app. There are other apps out there that are comparable and cheaper. Sad to be switching! I loved this app. ☹️.Rae Y.Version: 5.10.0

Won’t Upload!! Won’t save !—Update Problem SolvedI have a paid annual subscription and I try to upload to my Instagram or save to my phone after 30 mins of making sure my screen doesn’t close still nothing happens but if I let my screen go black and cut it back on I see a check mark saying it went through but when I go check ...it not saved to my phone or uploaded to my Instagram! Please help Developers got back with me I just had to re start my phone Now this app is wonderful love the templates very easy to use !.IMacUser_Version: 4.27.2

Not fully functional for 3 day trialI downloaded this app to use the templates to make reels. However there is no reel tab on the version I got. I've sent them 3 messages in the app about it but when I exit the app and open it again to check on the status of the message, the message is gone. It's as if the app is designed to not give you the premium features you want for the first three days and just have to end up paying for them to use them..EarthicaVersion: 5.12.0

TerribleSo far - terrible app, three days if the trial were spent trying to at least load one pic , but app freezes constantly. Couldn’t do any stories wasted a very precious time, and couldn't cancel subscription ( that part is worked out without any bugs) Trying to contact the developer about canceling the subscription : No contacts, no valid email Will contact AppStore with complaints and will cancel the credit card charges as not authorized..AakelloVersion: 4.46.0

Love the app, but one terrible hangup!I use this app so much and pay for the pro version! I LOVE the templates and designs and music. My only issue is that when selecting images to use, it freezes when scrolling and I either have to scroll extremely slow or when that doesn’t work, just wait for it to unstick every couple of seconds. It’s the worst! I hope they provide an update to this! Most times I give up and sometimes head to another app!.MissyPoo12345Version: 4.27.2

Love this appI’ve been using this app for marketing videos for my business for the past couple of months and overall it’s awesome. However, this is the second time I’ve run into the issue of my videos not saving to my camera roll. It says saved on Instories but when I go look for it in my phone photos it’s not there. I’ve tried deleting the app and reinstalling but right now it’s still not working. If there is a solution, please let me know ASAP. THANKS.D-E-SVersion: 4.5.0

Simply the best!I was using Mojo and other app until I found Instories. OMG. This is by far the best app I’ve ever used to great stories and post for my social medias. What I liked the most, before Apple changed the rule, was the fact that I could use 30sec for free of any song from ITunes. Now I purchase each song from iTunes in order to use them with my videos and they become available instantly. The only thing that I missed is the ability to sync on all my devices. I am sure the are already working on it. Templates are great and modern. And the app is so easy to use and the UX is at top level. When there is a problem, their customer service replies very quickly. Which is helpful when you are experiencing a little bug or glitch in the app. Keep up the good work. You’re the best!.Elzooo88Version: 5.7.0

Expecting more for my money #mehSo basically I got suckered into paying for the app during a trial. My fault to not read the fine print. You got me. Very expensive for annual subscription but ok I like templates. This is not the easiest app to learn so I don’t use as often as I should for what I paid for. That being said I cannot believe in 2024, there is NO SEARCH feature! That’s insane and amateurish. There is no filter for searching based on your needs either. Makes you waste time. So surprised for an app of this expense to not have these simple features. Not sure if I will renew..JilgabiVersion: 5.56.0

FIX WHATEVER IS HAPPENING PLEASEI love this app and have been using it since May 2020. I haven’t had an issue until the update and i can’t do anything on the app. It won’t allow me to do anything without the pop up of “what’s new”. I have deleted the app, uninstalled the app and turned off my phone. I can’t figure out why it’s not working. I use this for all my editing for my fitness videos. It’s SUPER frustrating. I don’t want to move to a new app since this PERFECT. Please respond and fix what’s happening. PLEASE.JadeJKB22Version: 4.6.0

One of my fav apps!I’ve looked around for apps to help me grow my social media and this one is probably my favorite! I even decided to upgrade and subscribe to the monthly plan! And I never pay for apps, EVER! But this one is worth it! I use it several times a week to help promote my business and it gives that professional touch that I was missing! Love love love! I also love that new stuff comes out a lot for holidays etc! Keep the good stuff coming!.DiscipleheadVersion: 2.9.0

Has Frustrating GlitchesThere’s a lot to like about Instories. It has some great text animations and allows for a lot of customization of it’s templates. I also love that I can import fonts and brand logos. On the other hand, the app suffers from a serious glitch that undercuts a lot of its value: saved work often disappears forcing the user to start from scratch. This has happened to me again and again, and the only solution I can find is to just finish and export the project all in one go, and not rely on saved files. Once this serious flaw gets fixed the app will be worthy of five stars..WookiebisquitsVersion: 3.11.1

Fantastic when it works.I love this app and highly recommend it. However, the only problem is with the new AI feature, which keeps jamming. Additionally, you can’t add videos to the AI feature if they’re longer than a minute, and it only allows you to add up to 10 videos to edit at a time. Other than that, it is a fantastic tool. I highly recommend using it. It makes life so easy. You can create beautiful videos by uploading your content, editing it, and making it look very cool and professional..Saj SupremeVersion: 5.61.0

Great appUpdate: they still haven’t added a search function. You have to scroll and try to remember where you saw the category for the thing you are looking for. All of the apps like this seem to do the same thing. Overall, very nice app. Easy to use. Only thing I wish it had was a search function. Sometimes so just want to jump to a section instead of having to scroll all the way to the bottom to find what I want..AzballroomchampionsVersion: 5.55.0

So happy I found this app!I’ve been using it since I came across it two days ago. A lot of playing with it and learning,but also a good bit working on social media posts for my small business. I’m still wondering if there is a catch to it. Like how much are you gonna charge a month from now, but probably just weary. Short story is, I love it..JennJenn84$Version: 5.66.1

Good app but files sizes too big…This is a great app! I’m a blogger moving into the web stories and Pinterest stories space. This tool has cool graphics design and movement tools, but I need two things for it to be worth the dough. 1. Export as mp4 (not QuickTime movie) 2. Control file size - web stories and servers won’t take 1080p and it loads slowly for users. I need 720p. Let me know if you’d like to chat more about my specific use case. None of my blogger friends have a good tool, this could meet a huge need..Afdskl;jalkVersion: 4.43.0

Won’t post stories without itI love all the template designs available and how easy they are to customize. I also love the wide variety of music options I can select from for my stories. IG took away the music sticker for business accounts but cut stories allows me to add music! So far IG hasn’t muted the music so Cut Stories has been a blessing to use! Thank you for this great app..MufasieVersion: 4.18.0

Great for what it is, but the constant unstable updates kills itThis is a very amazing app for producing some wonderful Instagram stories, but the app is consistently having bugs and I find that unacceptable for such an expensive app. I now only keep one of my devices updated and use an older version on the other that still actually works. Adequate testing of updates before release is something they need to work on, because it’s what’s killing my enjoyment of this app..ProfessorHinesVersion: 3.2.1

Best investment for my business by far !I would not be able to manage or enjoy Instagram for business as much as I do with this app. Instories has allowed me to save time and and money - and have fun. So many options. So easy to use and customize. Thank you for such an amazing app and keeping it update! Fan for life. Now I need to remember to tag the app on my stories. That something I always forget..WagnermrsVersion: 3.4.0

Classy Templates. Smart DesignEverything I’ve been wanting an app to accomplish for marketing. Being able to design on brand for multiple brands all in the same setting on my mobile is such a time saver/life saver. I think it’s so important as a designer to experience the design as the end user would on their mobile while I’m creating. Real progress in technology here. Good job developers and managers..JesyousidVersion: 2.9.0

A MUST for every insta userI can't actually believe how good this app is. I can't even imagine posting stories without it! Since using it people have constantly mailed me asking me what app I use for stories, even my boss asked me! It's so easy to use and I really mean that! Beautifully updated templates, they've thought of everything! 11/10.McCaleb Home DesignsVersion: 4.17.0

Animated Text Not WorkingI keep trying to add animated text to my story or reel but once I add it, it doesn’t move. I also can’t find any actual support to ask why it isn’t working. UPDATE: Couldn’t get it to work in the from scratch stories and reels, but was able to customize a template and get it to work. I do wish there were more options for customizing the text, though..JMS-2013Version: 5.59.0

Amazing app but always bugsThis app is amazing, i like the template a lot and makes me save so much time. I love that we can save our fav also! Although it freezes a lot! And when i save a video, it’s not always the same in the app than my phone. Letters gets squized and i have to do it again but blind like since in the app it looks perfect. Tried to contact the assistance but can’t reach them. I love the app but those two things is so furstruating!.MelaniepimentellatypiqueVersion: 5.31.0

SuperNot difficul.BibitobonsVersion: 5.55.0

Ok but text brush tool to improveThe app is easy to use, have good feature even in the free option. The purchase option is a bit more pricey than the other app. I would suggest they list the different option available Suggestion for text brush tool: need a zoom-in window while drawing the text.NangpascaleVersion: 5.70

DisappointingApp freezes up a lot after making selection and won’t load content so you can edit. Pretty disappointing for the price..CockhroichVersion: 5.68

AmazingThis app is incredible… only hiccup is an error prompt whenever I try to upload music from Apple Music. I’d gladly pay monthly or yearly for this app. 🔥.LilsnupejrVersion: 5.49.0

DifficultNo easy to use..Monica OttoVersion: 5.48.1

BestI’m using this app more than 3 years, I had try many different apps, but chose this, and really happy. In my opinion this is the best story maker, and video creator..Lazy_Tiger21Version: 5.39.0

Not User Friendly on the AppI love the concept and what you can do but the app on a tablet or smart phone is NOT user friendly. Very complex and no instructions. I’m sure it will be a great app once I figure it out….or not. Time will tell..Dont Complicate ThingsVersion: 5.48.0

Started great….I have been using for maybe 6-8 months and the app started amazing. Over the past couple months the app became glitchy. This has steadily become worse… Today there is no sound and unable to play music with the video. Was worth it, now disappointing, not worth it. Fix the glitches and 5 star… right now 2 star..MikeByrne2010Version: 5.48.0

Almost bought itCan’t figure out a way to stop music from fading out at the end of my video, I don’t know why you would force that effect by default..AkernoVersion: 5.40.2

Good appJust cancelled cuz I’m cheap.Chef Kevin’sVersion: 5.29.0

Ai Avatars didn’t workI purchased ai Avatars and when it was done it gave me nothing nothing anywhere…when I went back after several times to the ai avatar section all my photos I chose were still there so I thought maybe there was an error…after purchasing it a second time later my 100 avatars were available in the projects page and I couldn’t stop my second purchase of avatars from generating. I requested a refund but who k owe if I’ll get it. I could remember the exact “styles” I chose before so one of them is different than what I chose on the error one. When it finishes and says it’s done and the avatars aren’t there you have to still wait a while before they even show up!.BrooklynjmVersion: 5.29.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.112.0

Instories: AI Photo & Video Negative Reviews

I Found 2 Free Templates in 45 min...Lots of, what I assume are, great templates for... everything you could possibly imagine. However, It takes a good while to learn how to work with the app so that you're not super slow. Just the creative options will take a half hour to make something decent. That's good to have a great selection, don't get me wrong, but I'm counting minutes of use. Your not gonna be making anything flashy in under 30-45 minutes for awhile. So, in the amount of time you would give yourself to be comfortable with an app that is charging THAT MUCH, you want to be SURE you can, and will use it... Since youll be paying for a year. I'd Say 3 or 4 template a day for a week before I'd commit. Except you'll run of everything free (that you would want to even use.. Remember, they don't give away anything people will pay for) so, the free stuff is straight garbage. And, they trust potential customers SOOOO much that they will let you build a pro template all day, every day, but they WATERMARK the 10 sec preview. Can't save it, obviously, no free use of the pro stuff, and "tell me you think Im potential shady, without saying I'm potentially shady." Oh. A watermark on a 10 sec preview playback. Lol.Shadoe HazeVersion: 5.29.0

Not worth the moneyI saw an ad and gave it to give this app a try. I also signed up for the 3 day free trial (after you get charged +$100 a year for the pro version). Maybe it’s because I’m actually a graphic designer but I really don’t feel this app is worth it. I mainly wanted to use it for some cool reel templates to save me some time and there are really aren’t many at all, and on top of that none of them are really interesting. For story templates I was also interested in checking out options with editable motion graphics. There’s one that I found under the “pride” section, but other than that not much. There are a few things with special effects text but you can’t edit the text. I also have seen any templates or anything resembling what they are using for their one ad where text is integrated into the video of the girl on the horse. All-in-all feels like a lot of fluff, templates are basically repeats of each other just different cuts, nothing special or new feeling that would make paying +$100 a year worth it..Andrea6987Version: 5.28.0

Mediocre tbhThis app is honestly mediocre at best. There are basically no free templates available. You have to pay for an incredibly expensive subscription to get any of the good ones. I understand the developers have to make money but they should at least give more features to non pro users. Not everyone has the money to pay for an outrageous subscription just for pretty basic designs. I know of other apps for making Instagram stories and graphic design that can do the same thing (if not 10x better) FOR FREE. I honestly think marketing this app as “free” in the App Store is a low key scam. Also this app is unnecessarily confusing to use. It won’t let you make your own design without forcing you to use one of their templates. Again I can name several other apps that are more user friendly, offer more free version features, are fully customizable, and are just overall so much better. I’ll be sticking with those apps, thank you. Tbh don’t even waste your time downloading this app..Fried Chicken 09Version: 4.14.1

It worked well - until it didn’tI’m using this app for the past 8 months, maybe even longer. In the beginning it worked well. Lately, I get messages “Server Error. Try again later” every 5 minutes, can’t really create anything. Searching for stock movies takes a very long time(if they load at all). The biggest annoyance is when I hit “save” and it I get an error message and my work isn’t saved. I already did the “delete app-install again”, didn’t help. The other issue I have with this app is the fact that when I manage to make a story video, 8 out of 10 times when I post my video on FB, I get a “dispute”message from a 3rd party about the stock videos I used in Instories app. Disputing the video changes on FB takes time and frankly, it’s getting annoying. I don’t mind if it happens here and there, but this is not something I want to deal with so often. I already checked and updated my phone, didn’t help either. I don’t think I’ll subscribe for another year..IvySkyKiralyiVersion: 5.29.0

Not greatToo hard to search for new templates that match what you want. Not worth the money. Only good for very specific reels and tiktoks. Can’t seem to find any templates for regular square shaped Ig posts. No ability to make fully customized posts rather than just copying the given templates. Update: added a star. I did figure out how to do make my own projects but the transition effects between clips are very limited and the app is a clunky and frustrating. There’s only 7 different transitions and you can’t even change the speed of them or modify them in anyway. I also can’t seem to find a preset to display landscape orientation photos within a reel where the picture is panned across like you see in some of the templates. Ended up taking about 2 hours to complete a simple reel displaying a collage of photography pictures..DavyGravy02Version: 5.48.1

Would be great if it didn’t force close!I just downloaded this app today and really like the features! Unfortunately, despite having the most recent version of the app, the most recent update, and the most recent model of iPhone...this app force closes constantly. It’s impossible to export anything. Force closed at 40%, tried again and it force closed at 60%...so on and so on. I tried at least a dozen times and then to add insult to injury it started force closing on me while I was editing in the app as well. Extremely frustrating! The edits look great and it’s easy to navigate, but unfortunately the glitches just make it a waste of time since you can’t download anything. Hopefully something that can be fixed, but I’m the meantime I’ll be looking for an alternative app that functions properly..KarcarmaVersion: 4.4.0

Glitches and freezesThe app used to work seamlessly before the recent update. Decided to sign up today with a 3 day trial. But after coming across these bugs, I’m going to skip subscription for now until these issues are fixed. A note to the developer , I noticed now the app sometimes freezes when you upload a photo / video. I had to force quit the app a few times and to relaunch it to bypass the freeze. It used to work without a problem. Also, one of the stock vídeo is not playing back in the final exported video. To be specific which vídeo I’m referring to, it is the “2020” stock video of gold candles and a pink background when a hand repositions the candle. On the exported video, the stock vídeo is not moving. It shows moving in the preview, however, it doesn’t move after exporting to the camera roll. I tested it out with a different stock vídeo and it worked fine, just not with the 2020 candle video. I really like the Wishlist template with the red background and 3 circles. I like that you can move all the elements on the page, however, you can’t move the circle around the image/video. Can you please allow for the circles to be moved and/or deleted..QueenLeilani1Version: 4.15.2

Rip offI downloaded this app after seeing an ad on instagram show how it could make a car in a photo look like it was moving. I figured I would give it a shot and use the free trial to see how good it works. First of all I never got a free trial, instead it charged me $119 right away. Then I thought “let me try this feature before I ask for a refund” if it worth it I’ll keep it and don’t mind paying if it works good. I couldn’t find the feature anywhere in the app. I looked for almost 2 hrs and found nothing. Finally I chat with support and after waiting an hour they finally replied and informed me that it’s a beta feature currently being tested and I’m not in the beta. Maybe don’t put an ad out advertising something that isn’t available yet.SergflixxVersion: 5.66

They stole my moneyI saw the ad on TikTok and downloaded it. It has a free trial so I subscribed like I normally do with the other app to see if this is something that will work for me and if there something special or different from other similar apps I have used. Needless to say, I wasn’t impressed at first but I didn’t cancel yet because I wanted to give it the benefit of the doubt. But then I totally forgot about the app and trial ended and my account was charged $130. I immediately reported it stating I didn’t intend to subscribe because I was not happy. They denied and I disputed it again explaining that I forgot to cancel it. $130 is such a waste for something I’m not going to use. Now I have to go through my bank to dispute. I just hope they will refund it..RaljdVersion: 5.30.0

Scammed out of over $119I received a push notification that I could sign up for a free trial for this app. I had used it before and paid for it and was willing to give it another shot with this free trial. I was then told that I was charge $119 for an entire year. When I reached out to support they refused to refund me as “there should have been very small print that said if I already used this I would be paid the full amount”. I am a very reasonable person who rarely writes these kind of reviews. I am really disappointed that they would send me a push notification only to know that I wouldn’t be eligible. This was never clear that I wasn’t eligible and must have been hidden in the terms and conditions. Really disappointing..SJS231Version: 5.50.0

Great but too buggy for professionalsThere are so many bugs. For example. I’m duplicating projects and each project has text in a different language but the app mixes up all the projects text so my English version now has Spanish and Russian text. A lot of issues with the timeline not playing properly from the middle. Issues with music not playing properly. Minimum one minute posts is kind of wack too. It’s an amazing app for a quick post. I have a subscription for the year but I, now looking for something a bit more stable even if it has less features. Hope you guys work on the bugs soon but It’s been like this for over a year..BboyMach3Version: 5.47.1

It's a lie!!! I used the free trial and they automatically subscribed me to the yearA few days ago I downloaded an app, I tried its free form for about 5.10 minutes and then it was discounted for the one year subscription, something exaggerated, extreme and expensive, because I did not use the application for a long time, much less will I use it for a vear More than 200 thousand pesos were deducted from me and I didn't want to do that, I didn't agree and I wouldn't like it, I have requested a refund but the option doesn't even appear anymore, please help me. Also, contacted Apple and they told me to talk to you directly, I already sent them an email a few days ago (to you) so please, I demand the money back..WowwbieneVersion: 5.55.0

Overpriced and doesn’t work.I paid the yearly fee, it’s not cheap. I’ve had this app for a few years now, and it always crashes takes forever to save. I thought the few years past it might’ve gotten better, it did not. I spent a few days on a project and it won’t save it, I’m trying to save each page separately, and it keeps crashing. There’s other app for $14 that do exactly the same things. I’m confused why this app is so expensive. What am I paying for? Especially if it keeps crashing and doesn’t work. I normally don’t write reviews but I’m irritated that I spent so much money for something that does not work, I want a refund..Ang32008Version: 5.16.1

Glitching Horribly!I’ve been using it consistently for about a month now but after today’s update, I am sadly going to give it only two stars. It would be a one star but it was fine until the update. I would upload multiple video slides and all the videos would change to the very first video. The transition between the videos are not as shown in the template as it goes to green screen in between slides. Not a good look at all. I wasted so much time today and was not able to upload onto my Instagram and had to find another means! Very bad when you’re trying to grow your brand..AJL62978Version: 5.10.1

A lot of bugs that need to be fixedI used to use this app, and it worked fine before but since getting back on it and getting a subscription that I started the three day trial I’m so glad I did that first because the whole app is messed up I can’t make any stories or posts or anything it keeps bringing me back to choosing a template and a picture no matter what I click on it will keep re-popping back up it won’t let me even go to my profile or anything I’ve deleted and re-downloaded the app to see if that would fix anything and it still doing the same thing. I like what the app offers but if it’s not working properly I can’t do anything with it. Subscription canceled now. 😕.DisneyPrincessBreeVersion: 4.10.1

Charge you on Day 2 of your “Three Day Trial”I went to look at the app and realized I had already been charged for a yearly subscription before the trial period was up. When I tried to contact support they told me that it’s in the “agreement” when you sign up that they charge you for the subscription 24 hours before the trial period ends. How is that a trial period? That makes no logical sense. It was not written in an apparent place and if it is in fine print, it is STILL false advertising and intentionally misleading to say something is a three day trial, when it clearly is not. It’s a TWO day trial. Clearly they want to trick people into handing over their money without their consent..Carleen1234Version: 5.55.0

Couldn’t edit AT ALLAbsolutely horrible app! I was so excited to utitilize its features after seeing what my peers have been able to create with it. HOWEVER, I’ve redownloaded this app FOUR separate times and restarted my phone multiple times to use this app, but this window suggesting templates WILL NOT stop popping up. Regardless of how many times, I tap Cancel on the tab, IT WILL NOT GO AWAY. This is absolutely ridiculous. I’ve gone through my settings to try different things as well such as disabling and enabling notifications, allowing all access to photos and limiting it, etc. Absolutely nothing seems to work and I’m extremely upset. 0/5 Stars from me. I would include a screenshot video if I could..Snguyen170Version: 4.7.0

Pitiful updateI loved this app, was my main go to, Nope not after update. I can’t find things, not set up to function the same. I can no longer create the way I want and that a big minus. You think you improving when you make things more difficult instead. This app use to be 5 star plus but now to me it’s not worth a rock in the road and I’m very disappointed. Now I’m on the search for something else to do what I need. Even if you subscribe you can not do what you really want it only opens up different templates and fonts not your ability to create…. JUST PITIFUL.Ladymuzik17Version: 5.39.0

Camera Roll AccessI just downloaded this app and chose not to pay for the subscription version. I wanted to make a short tutorial for a business. Eve hen it asked for permission to use my camera roll, I chose what I always do “Select Photos/Videos.” And selected the single video I wanted for the project I am doing. The app will not let me move forward without providing them access to my whole camera roll. That is super sketchy. I should be able to select the few images and media I want to share with an app that may or may not send my information to the third party services listed in its privacy policy..No Joke HobokenVersion: 5.15.0

ScamI honestly thought i could use this app for my business. BUT when i attempted to use the free trial and i saw this app wasn’t what it was cracked up to be. The moment i cancel this app the same day i downloaded it, is the same day i cancel the fee trial, it charged me $127!! from a free trial ….apple and these apps gotta do better because just from that experience long shows me the integrity from the people creating this app who is trying to get a quick dolla and that’s not right at all. i would never recommend this app to any just based on my experience, and i would tell people not to install it either..HolyteamVersion: 5.61.0

Won't allow you to use your own ITunes libraryThe app doesn't allow you to use your own library of songs when creating a project. I find this incredibly frustrating because it only allows access to maybe 1% of your entire library. The app will even ask you to purchase a song that you already have previously downloaded/purchased in your library. Of course there is no contact information to resolve this. I have already purchased the InStories most expensive option for year and this by far the worst unavailable feature on the app..BSmuveVersion: 5.29.0

Not good anymoreThis app used to be amazing just because templates were easily adjusted, now I don't know what happened but literally every template I try to edit is either not editable or everything is being shifted which makes the process really compicated, you can't change photos anymore without starting a new project and even text sometimes. Super annoying and makes me question why I still pay for a subscription to an app that is not good anymore if nothing can be edited the way I need. 🙄.Ksana KoricaVersion: 5.57.0

Can’t tryNot going to pay to try it out… regardless if you select the trial, you still have to pay. Update to Response: I shouldn’t have to give you my financial information to be able to see what you offer. Your workflow could be horrible and I wouldn’t know until I paid you then have to go through the whole refund process. Most apps like this let you use a slimmed down free version w a watermark, so you can see how it works before subscribing. So no, all other apps in the Apple Store do not “work on this principle”. So you are deserving of that one star imo..KcbriggsVersion: 5.69

Definitely Not Worth itYou have 1 day to try. Not 3. They'll bill you at 2nd day. Downloaded Files are PIXELATED , low resolution, hit or miss. Preview is clear but once project is downloaded it's low rez. Can't use for a business!! Lacks background music options, very very limited choices, and lacks genre. Doesn't "undo" all tasks when you Tap the back step, arrow/back button. You have to retype the text / total waste of time. Most important way too expensive for $119/ year. I'm stuck with a limited app made for kids, and very low resolution files downloaded..Captain AldinVersion: 5.57.0

Not FreeThere is no “free” version to this app. You download it and it immediately asks for your card info. There’s a free 3 day trial, but the fine print says that you have to cancel 24 hours before it “renews” automatically for a yearly subscription. You can’t try the app without giving them payment information. With the plethora of apps nowadays, this just seems dumb to me to not really give users an actual free version of this app or allow them to use it without committing to a purchase. And yes - giving out your payment info before trying the product is in a sense, committing to the payment..Unhappy and UselessVersion: 2.6.2

Hardly ever works- no supportI had high hopes for this app but there is a glitch that makes most of the music not save with the project. I’ve messaged app support and received no reply- not worth the $.BrigmixtureVersion: 5.39.0

Terrible app.After working on a stories for a couple of hours you try to save it and it doesn’t save to your albums. I’ve tried to get this issue fixed using their support system and the person takes a full day for each response to the point where they stop helping you. Some video save and most don’t. They also have an issue with their music it cuts out in the middle of your video..Alichu001xVersion: 4.46.0

My subscriptionI’m not happy with this app can’t cancel my suspcreption..JadzaydVersion: 5.4.0

Crashes multiple times every single time while apps like splice runs smoothly.Wasting a lot of time reopening & redoing everything everytime it crashes, which is every single time.HausbdhuebdbdhebVersion: 4.35.0

Unhelpful and OverpricedMany of these features can be done easier and for free on instagram itself. Most of its features you must pay for making this app a waste of time..EmilyRoseSavoieVersion: 3.18.1

13$/monthAre you kidding me.Lilangel29Version: 4.37.0

Glitches make app unusableEvery time I attempt to create reels with this app the videos glitch and the reels are unusable. Have also had issues with slow upload speeds and the app crashing repeatedly. Unacceptable for a paid app..KristineilanaVersion: 5.69

SubscriptionI paid the subscription and the app doesn't open!.SashkauaVersion: 5.68.1

Keeps crashingApp is full of glitches and lags. After spending a lot of time editing videos the final product will just be a blank white screen..Connor1202Version: 5.68.1

SCAM!!!!!I signed up for a free period that ended on November 19th.I cancelled my subscription on November 16th!I even have a screenshot with the date where it says that the subscription has been canceled!On November 20, I was charged $80.49.It's a scam to withdraw money from me.TyuioopljVersion: 5.68.1

Immediate ANNUAlL $80 charge with free trial, bewareImmediately was charged for an entire year when I clicked free trial. When I cancelled subscription shows it expires next year. Waiting to hear back from someone via the chat and will update my review if resolved.GoldencoyoteVersion: 5.67.2

DeceivingPaid for pro and now asking to pay for another pro membership to use ai tools..Vince CianciVersion: 5.67.1

ScamFake promotional videos that don’t have any of the features implemented.TangenteerVersion: 5.67.1

Poor qualityDon’t be fooled by the cool examples. When I go to import an image and change the background the new image looks like it was cut out by a 2 year old using left handed scissors. Garbage..Fraser Heights, SurreyVersion: 5.66.1

TERRIBLE. Don’t waste your time or money.Has to be one of the worst apps I’ve ever used. Don’t waste your time or money. The reel generator is pathetic..TURDinPOCKETVersion: 5.66

Not as it describedHard to use.Alyna galeVersion: 5.65.2

GARBAGE:Terrible app! Just a scene to rob people off their money through subscriptions. Do not do it. App literally doesn't work . Once you download by using a template outcome is a blank white video. Don't waste your time on this nonsense!.Upset User IIVersion: 5.62.1

I cancel subscriptions first day of my trial and they Automatically charged me without my permissionMaryia8888.Marysa88Version: 5.62.1

Money grabToo expensive for how basic this app is, just picked another option for way less with same abilities..MegurqxoVersion: 5.61.0

Charged for one year in less than 24hoursTry it for three days for free but they charged me 52$ after 15 hours!!!.Sadum7Version: 5.59.0

Not really great appEnckns.Shruti GhariyaVersion: 5.57.0

Confusion and not worth it.Layout is extremely confusing. There should be way to categorize stories and insta post. Need differentiator for video and just image. Basically organize it so user can understand it. Your collection is also not worth a subscription. Please expand your collection in each category..Staffone9Version: 5.55.0

NopeThere’s not many free options, not even for a simple collage without movement..PerssRiceVersion: 5.55.0

LanguageЧому на українську мову ви використовуєте російську ??????? Це жах! Навіщо тоді це вказувати в наявних мовах. Я б спокійно вибрала англійську і все !.O_krlVersion: 5.54.1

A huge scam. Even the developer’s website is not secure!Instead of a trial version, they charged me $49 for an annual subscription! They should NOT be allowed on the App Store. This application isn't even worth it for free!! Even the developer’s website is not secure! Safari won't authorize it. A huge fraud!!.PalizanVersion: 5.54.1

Always issues with fontsThis app has proved more frustrating than useful. Every time I get to save the project, half of the fonts save with an error, ie. half of the word missing. Also, i got charged for my subscription two months before it expired so be careful if you want to cancel the service..Jazzy6427Version: 5.49.0

Templates with no option for textNot cool when you can’t add text to templates ridiculous.FilopisanoVersion: 5.49.0

That’s awful….Why do such nonsense and still demand money for a subscription? I am outraged! The program does not know how to cut out details. my photos look like the drawings of a 3 year old child. this is a complete nightmare.КаттюшаVersion: 5.47.1

Denied RefundDidn’t realize I was on subscription for another year thought I cancelled it - denied a refund. Disappointing!!!.Brett CoffeyVersion: 5.44.0

Great marketing… way to Buggy…Trialed it with the bare minimum basics. So many text overlapping bugs, audio stopping mid previews. Great marketing, not worth the price or effort to do the work arounds to get it to work. It’s easier to slap Something together in FCPX than use this buggy over glorified app. Don’t waste your time..Nitelife77Version: 5.43.0

FORCE U TO GO PAYJust downloaded it and i cant get out of the first 3 pages showing you what the apps does. You get stuck to either pay for the monthly subscription or have the free 3 day trial. Removing it right now.Zoey1798Version: 5.38.0

Hot garbageForced to pay.Selina BlackVersion: 5.37.0

TerribleThis isn’t worth the money at all..OKthentryitVersion: 5.36.0

…Trashhhhh!!!.NnnnnnnnandgdjeoVersion: 5.36.0

Not so greatNot as many options as described. Defiantly not worth the $$.GrimsbyGirlVersion: 5.34

WowVideo won’t save.AndrasegvVersion: 5.31.0

A scummy way of doing business.I downloaded this app and opted for the free trial. I was not prompted to get the full one year subscription or to cancel the subscription and I was automatically charged 63.99. I am unable to get a refund from the Apple Store. The response I got from from customer support was “according to the conditions, subscription is activated automatically 24 hours before the end of your trial period. When you choose a 3 day trial period, you accept this conditions.” I do travel videos on youtube, and I will make sure to spread the word of how scummy certain apps can be. It might be in the terms of service, but it’s still a horrible way of doing business..Don’tDownload123Version: 5.30.0

?Beta ApplicationCool concept. Similar to multiple users here (reviews), tried uploading to IG or saving to phone w/o success. Didnt wanna reach out to tech support given it appears to be a known issue that persists. Poor app performance makes me think it is a beta with the premium upfront charge..Beowulf15Version: 5.30.0

Have to payThere isn’t a single free thing on this app other then Inspiration maybe you can make them all but can’t save it and it’s expensive. Save ur phone space for a better app.Me :@Version: 5.29.0

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