YOUNGDO Customer Service

YOUNGDO Positive Reviews

Here’s a tip to help with app functionalityMy app works well. Have had device for three months and I use device and app multiple times a week. One thing I wanna point out about app... the Bluetooth button in grey at the top left corner of the app (in the main screen where you turn on and control mist and time settings) you have to click that and it takes u to another screen. I only had one option. Click Youngdo_Ble and it creates a check mark. The app works a whole lot better and faster when u do this. Hopefully this helps..Nazzd666Version: 1.12

Defective app!!!Please don’t market a product that can only get used half way, there’s no point, the product looses value once the main feature Dosent work. Fix your app or continue to get refunded products..Shjjtj by bdfjjVersion: 1.12

Good product except for musicDiffuser and lighting work really good! The only issue is that it finds songs on your phone, but it can’t play. To use for diffuser excellent and to use as lamp the lights are a really nice ;).Manny G4Version: 1.12

App not workingI absolutely love the diffuser!! It’s beautiful and it works perfectly. The app worked the very first time I opened it and hasn’t again. I am so sad about this, because I thought that it was such a cool feature..AlawnaBVersion: 1.7

App not working well.The diffuser works perfectly. However the app does not let me turn on the diffuser. I can turn on the lights except the diffuser. I hope they can fix this..Erza.Zera.16Version: 1.11

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YOUNGDO Negative Reviews

Bluetooth and Alarm not functioning properlyI got the diffuser about 6 months ago. It worked properly (although i never tried the alarm feature)for 2 months. Now the bluetooth is malfunctioning, my phone can’t connect to « Youngdo Music ». « youngdo ble » appears and shows it’s « connected » when it’s not. In short, the diffuser can’t play music or anything else anymore, only after 2 months usage. I feel like I lost my money!.Ni jeweVersion: 1.13

Only app function that works is the musicThe diffuser is great, however nothing functions in the app besides playing music which only has access to certain songs in the library. That’s fine, because you can play music directly from your phone on it. The color changing light function doesn’t work, changing the mist doesn’t work and the power doesn’t work..BaddiekayVersion: 1.11

App isn’t workingLove the diffuser. Can’t seem to get the app to connect to the diffuser tho.SjsjfmejdndwjdxbeifVersion: 1.7

App doesn’t work!!The whole point of me buying this was for the Bluetooth and the app and neither one of them work!! I’ve tried reloading and it still doesn’t work. Tried contacting but help page in a different language.R8derdivaVersion: 1.12

ShameI love the diffuser and just noticed that there's an app to go with it... I downloaded it and sadly it doesn't work.. at all! Won't even turn on the diffuser! Such a shame cos it would be a really cool feature. PLEASE FIX THIS!.MschaputVersion: 1.12

OkayApp worked perfectly the first few times i used it and hasn't worked since :(.Eeyorelover1234Version: 1.10

Need To FixApp won’t work for any function. But I like the Diffuser..Leggs1958Version: 1.13

App not working!I want a refund!.Lotusgirl123Version: 1.12

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