Cleaner Guru: Cleaning App Customer Service

Cleaner Guru: Cleaning App Positive Reviews

Excellent app! 💕Personally I totally recommend this cleaner. I was trying to use another one (don’t remember the name) and I guess there was smth wrong with the scanning algorithm, cause it suggested me to delete photos that weren’t event a duplicates. This app doesn’t have this problem. Don’t know how they do it, but it’s smth really cool! Normally, I take a lot of photos at a time, you know to find the best angle for the best pic and that’s why my iphone is a mess 🙈 Every month I clean my storage with this app, delete duplicates of a photos and that’s a real lifesaver (yeah it is)! It’s fast, looks nice and perfectly finds duplicates. All that I needed. My only criticism is the video. Why this app still can’t find duplicates of a video? It would be very hot, cause video take up much space. I think it’s obvious, don’t know why developer haven’t done this. Bu the way, I’m a PRO use (as they call it), I bought a subscription and can’t wait when they introduce another plans, more cheeper of course 😄😄 Hope developers will heed my view. Cheers.AsatwVersion: 1.0.6

Cool application!!!Helped me a lot to get rid of so many unnecessary photos, videos, documents and doubled contacts. Now I have 2 times more free memory to fill with something I really need. I was afraid to clean my phone and loose some important files forever, but this app kindly suggested me to remove files I was not using for very long time and files where deleted only after I approved it. Deleted files are stored in trash bin (folder “deleted photos” for example if we are talking about photos and videos). This was the first time I used such a program, previously I used to delete all photos manually and it was soooooo long and boring. Now I am sure that my phones’ small memory of 64gb is used with its maximum efficiency, as I receive suggestions what to delete at least once in a few days. I have no more problems with not being able to use my camera because of memory overload)) same with opening messengers, my device in general started working much better. I am sure this app is worth trying for any smartphone owner, who uses phone for more purposes in spite of making calls and texting!! Highly recommend.Mganwe ShikotoVersion: 1.0.6

Very effective cleanerSo far the temperature has work exactly as advertised I would venture to say even better. I’m always reluctant to delete similar photos or other things, but it is amazing at how much faster my phone works in general and how crazy I have been for living without something like this for as long as I have. So far so good keep up the good work.Cigar oneVersion: 1.9.4

CleaningGreat app for someone like me that’s over 7000 pictures on my phone still. The only problem I have is my nighttime pictures at night of the sky. I need to keep all of them and there’s stuff inside each one and I have to investigate but other than that it’s great..AllieRaeLucyGirl1!Version: 1.9.2

Excellent!Dreaded the fact of having to go through 10,000 photos! This app made the process simple in 10 min tops. Also able to manage any look alike and Duplicates to get rid of any extras. Thank you!.Don't like reviewsVersion: 1.9.4

???Dont know if I like it yet. Installation was easy….since the installation I’ve had a good experience with this app. I appreciate it so much when we are given opportunities to secure what is valuable to us and be rid of what is not. Thank you so much..FemiafemiaVersion: 1.3.2

A reliefMy phone had no storage so I couldn’t even store any files and with this app my phone was cleared in less then 2 minutes. Thanks finally something that’s useful..Vic's GrLVersion: 1.9.6

Thank You!It would’ve taken Forever to find all the duplicates and unnecessary videos and contacts. Thank you for finding and helping me to consolidate it all.CandywontcrushitselfVersion: 1.9.5

Great toolThis app works as advertised. I highly recommend it if you are interested in eliminating excess data that you don’t need bogging down your system..Firedocr59Version: 1.9.1

App takes workThe app does what it says it is going to do but is a lot of work. The select all or deselect all button for groups of pictures doesn’t work well of at all, you cannot easily select or deselect photos…there should be an easier way..Wendy1873Version: 1.9.4

Really works.!!Deleted over 25gigs of wasted memory on my iPhone XR. Plus new update. Incredible. As long as they upgrade/support my XR software. I don’t need a new phone. Good chit.!!! I recommend. Very simple. 😉.Aleftridge3214Version: 1.9.3

Cleaning Guru AppExtremely helpful in cleaning up duplicate photos. Helps to speed up process. Eliminates having to go through every photo one by one!! Love this app!!.Lisa hcjVersion: 1.9.7

Really worksThis app does the job. Shows you what you will need to do to free up the space in your phone. I love how everything is in catergories..Tinker21bellVersion: 1.9.5

IMPRESSIVE!!!So excited I downloaded this app. I have a lot of photos that are special to me on my phone, but they take up ALOT of storage. Cleaner Guru helped me clean it up! Highly recommend!.BholiosVersion: 1.9.4

Fast and easyWhat an easy app to use! I deleted thousands of pics in a few minutes.Brooklyn loves pizzaVersion: 1.9.7

Easy to useEasy to use and was able to clear up my storage within my seven day free trial, and I can cancel at any time and renew it at any time.Missy696Version: 1.8.9

Back in love with my phone!!!!Cleaned up over 16gb of free space and now i dont get that annoying “memory full” message!!!.DerrickD619Version: 1.9.6

Clean upMakes it easy to clean up your phone without having to go through every picture or video..HS7089Version: 1.9.6

Easy to useI was surprised by the way they designed this app. Very friendly user, efficient & easy to use!!! Grab that app!.Rb de caliVersion: 1.9.6

“Similar Photos” feature is NOT greatIf I hadn’t gone through and double checked I would have lost photos in the similar photo cleanup that were both not similar and the only photo I had of these moments period..EmilykhodhesVersion: 1.8.6

Time SaverI never have time to look through all my photos this app is amazing and 100% worth the investment!.KaileeDVersion: 1.9.5

Awesome appThis app is awesome cleans up all unwanted photos videos. I would recommend it to all who have junk on their phone..Jehovah’s friendVersion: 1.9.4

🙌🏽💖 #1Hello Gorgeous & Handsome: This was so helpful, All I had to do is deselect that simple. Very fast and efficient and the best part shows us our percentage of GB, I absolutely love this 🙌🏽💖✨✨✨✨.Wing it ~👃🏽~Version: 1.9.6

Just okBeen trying to use the app since I signed up and every time I use it crashes. I can’t use the app I paid to delete the duplicates because it crashes so often..Shanon1037Version: 1.9.7

I love this appIt has saved me so much time and it’s so easy to use it’s just been an amazing experience..CecilgassVersion: 1.9.3

Easy to use great appQuick and easy clean up for my phone.BluefjmVersion: 1.9.7

Too expensiveI like this app a lot but not enough to pay that much to keep it for more than a week..17KritterVersion: 1.8.5

Loved the style!It was quick and helped me get rid of all my extra duplicates!.Ludacy23462Version: 1.9.5

Not exactly where I need cleaning to be done.Only analyzes you photos and videos on a device. Never touches any downloads or iPhone cache where the most space use gets clogged on iOS..AnotherKatyaVersion: 1.9.1

ReviewI would definitely recommend.Kel31stVersion: 1.9.4

This app is the truthDoes exactly what it says it does! I really needed this app because my phone was super backed up.RockstarlionessVersion: 1.9.7

Photo deletingIt was pretty organized in the way the app compares similar photos to make it easy to delete. If there were some photos I wanted to keep that they selected, I was able to unselect the photo however, the boxes to select were very finicky.EightMurraysVersion: 1.9.6

Do you want me to sign up for what things that I’m not going to get?You tell me how you’re going to help me get rid of my cachets you’re gonna do this you’re gonna do that and you’ve done nothing.Littlelove@8Version: 1.8.3

Worked greatRemoved duplicates highly recommended..Susanna 0566Version: 1.9.7

Easy fastVeryEfficient and decluttering all your photos.Tina m DoVersion: 1.9.5

Amazing appTruly clean and simple to use!.Steer youVersion: 1.9.5

Very efficientIt does the job. Got back 20+ gb due to duplicate photos and videos. Finding and deleting them took less than 10 minutes.User from VancouverVersion: 1.9.4

The guru appThis app is amazing while you may think you need to pay monthly for more storage on your new phone however this app helps you clean up duplicate pictures contacts etc and optimizes your storage space..Lady lachanceVersion: 1.9.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.9.7

Cleaner Guru: Cleaning App Negative Reviews

Beware: Almost Deleted Important PhotosThis app selected photos as duplicates that weren't duplicates. If I didn’t check, I would have deleted sooooo many photos that were not duplicates and I didn’t want to delete. When I tried to go threw the photos the app said were duplicates but weren’t, I have to uncheck the ones that are not duplicates and that was almost every single photo! This app thought photos that were taken at the same time of day were duplicates, but most of then weren’t. I tried to give it a chance after that annoyance but in the process of unchecking hundreds of photos, this app crashes and I have to start all over. Extremely Inconvenient. So I deleted the app. It’ll be faster for me to go threw the photos myself. This app didn’t help me clean out my phone at all. Plus i believe it only connects to the phone storage, it would be really great if it also connected to iCloud storage. This app only cleans out your phone storage, not your iCloud storage. (If it works at all) I’m glad I canceled before the free trial was up..Who cares 456707Version: 1.9.5

It’s not FREE!I started by try to compress 1 video and I had my phone plugged in and I waited 4 hours and 20 mins for one 30 second video to compress and nothing . It totally tied my phone up and was useless. First off this app says Free, We’ll folks it’s not. It cost 6.99 per week. I HATE when I’m lied too. I think they do this so they get all our information and that’s their BOTTOM LINE. They then in turn sell it or listen in on you . Or basically anything they want to do with our private information . Second of all it don’t work. 4 hours 20 minutes for one compressed Video is totally unreal. I don’t understand..MIMMi_johnsonVersion: 1.6.1

App constantly crashesI just downloaded this app and tried a few things - merge contacts, select and delete duplicate photos and delete unwanted videos. Unfortunately each process caused the app to crash at least once. Plus I noticed my phone was getting really hot. The photo selection process was interesting but like another user said, it doesn’t do the best job selecting which photo is best or an actual duplicate. I like the idea but seems to be a work in progress. And quite pricey at $7/week..ArtsfartsVersion: 1.9.6

NOT FREEI could choose some certain videos to delete but when I went to my photos and got done picking what I wanted deleted wich I had spent like ten mins getting ready to clear like half my photos just for it to say that I can’t delete them unless I pay…😒🙄 Kind of disappointed. For anyone who is willing to pay money to clear their storage it would probably be a perfectly fine app and a good source to use. I personally think this is not what it was made out to be. Couldn’t even delete my duplicates of certain photos….Madlyn_8🔥Version: 1.9.6

Was ok, but then messed up my phone…The app was working until day 6 when my iphone started having problems…(even after powering off and on)…like glitching, only some of my apps showing up, continuous thinking/waiting on other apps to open, then the last straw when it kept my pictures from sending by text and blocking out contacts. After I deleted the app, my phone worked perfectly fine, again. Thanks, but no thanks. I’ll just delete my own videos and pics..UsaStrongFamilyVersion: 1.9.6

Time consumingI have 4000 plus photos to sort through. I don’t have 4 hours to sit and go through them all to decide which to keep and which to delete. I need it to sort 100 photos at a time. I finally went through just a section like screen shots and get to the end, thinking all the photos I selected were to delete and instead I selected all the ones to keep. I said forget it! I’m deleting the app. It’s not helpful..KVK 23Version: 1.9.4

One start hit two by accident and dint let me changeTheres is absolutely no option to cancel the subscription and its charging me I even forgot had this thing til I seen charge on a brand new card I just activated TODAY. Literally today unbelievably annoying and dissatisfying/disappointing and want my refund back and cancel my subscription since you don't give us an option to do it ourselves on the app thank you.Os1888Version: 1.9.6

Keeps crashingI have A LOT of photos, hence why a clean up app was very attractive to me. Unfortunately I was only able to have success with the contact cleanup and even that had limitations. I tried cleaning up my photos (even used the date range setting to reduce the number of photos it was a analyzing), and the app crashed every time. Requiring me to analyze the photos all over again. 3 strikes you’re out!.SAM941009Version: 1.9.3

DO NOT USE THIS APP!This app completely made a mess of my contacts!! It merged things together that should have never have been merged, completely deleted so many others that were not duplicates. I’m stuck with a huge mess and. I lost long time contacts that I’ll never be able to recover. So disappointed. If there is a way for this company to restore my contacts to before I used their horrible app, I’d be MOST appreciative!!.JeannereneeVersion: 1.9.3

DO NOT USE THIS APP!Do not use this app, especially for cleaning up contacts! It made an utter mess of my contacts. It merged contacts that had different contact names but similar email addresses. It deleted contacts that had same last name but different first name and different phones. What you would expect to be the most basic of merging features it just failed and now I am painfully working to undo the mess..Scooty3014Version: 1.8.5

!I did not like this app at first when I was deleting my photos it worked out very well, but then it started to tell me to buy some something for , 49 99in that kind of confused me, so I’m like what in the world than I am I hit cancel then I had and then I hit tapped on analyze storage again and then it kept saying buy so I just deleted the app I rated it a one cuz in was working but the it stop so yea.TerryejiVersion: 1.9.4

It kinda worked that one day when I first downloadedAnd from then on nothing but crashes. I need mu $$ back. I just wanted to consolidate some duplicate contacts and clean up my address book. That’s what I promise to do and so far every time I try to utilize a feature it crashes right away. I don’t recommend..J2dahizzayVersion: 1.8.9

Not as good as it says! Also not as easy as it advertisedThis app still has you pick out the photos that are duplicates. It only does similar photos. It doesn’t pick out exact photos. You never get to select all of the duplicate photos on your phone to delete them and it doesn’t seem to save you much time or space at all..RobIreneterryVersion: 1.9.2

Messed up all my contactsIt has setting to clean up duplicated contacts. When I did that, it merged 10 different people into one name. And it only says the numbers not the names. So I have to find out who each number is and create a new one for each. So far, I’ve found three different cases of this so I’m tracking down 30 names..Nomomoney$$$Version: 1.8.9

ScamWant you to pay for everything but want access to everything and in the settings they want a rating, so I try to give it a one star rating and the screen of the rating screen when off to the left of the side of this page Tori can only hit five star and hit submit so I deleted it zero*.YapimpVersion: 1.9.7

Terrible app will try deleting Pics that are not duplicatesWhen app scans for duplicate pictures it does a terrible job, it shows pictures that it thinks are duplicate that are not , the app doesn’t do have of what it shows it supposed in the advertising of it in the App Store ,, very basic and expensive for what little it does ,, BE CAREFUL BECAUSE IT Will SELECT PICTURES THAT IT THINKS ARE DUPLICATES AND THEY ARE NOT ,,.Donnyb321Version: 1.7.0

Won’t let me cancel free trialThis app is garbage! I tried to clean up the storage and it barely does that well. As soon as I went to cancel the button turns grey and won’t allow me to cancel. DO NOT BUY THIS APP. I will change this review only once the app cancels my trial with no charges to my account. Otherwise I’m reporting to Apple. This is terrible business practice.Denise0702Version: 1.8.6

CrashesI have tried over and over and over and each time I think I am getting closer, the app crashes. I started with photos, it crashed so many times that I gave up and tried merging contacts, crashed again multiple times. I give up..JessARobyVersion: 1.9.7

Hate the appWhen i was installing the app it had said it would totally free. I tried to delete some pictures and it said i had to pay, it couldn’t find the right duplicates and i have a lot. I don’t know why someone would pay to clear out their camera roll..Mens..Version: 1.8.9

Trash App don’t downloadDon’t download, it straight asks for subscription without offering any free trial. You can’t use without paying. 👎🏻.Damn ThugVersion: 1.0.2

UnimpressedThis app didn’t seem to do anything..Pastor cahVersion: 1.8.6

Do not downloadThis app deleted everything important to me. Some things I was able to recover but others are lost forever. It definitely did not delete duplicates of condense storage..NrbreneeVersion: 1.9.7

DisappointingI was really excited to use this. I have had 2 babies in 2 years and my phone was getting jammed with videos and photos. I did the trial version and liked it enough and thought maybe some of the glitches I was experiencing would be worked out if I paid the subscription. Sadly I was wrong. I really wanted to be able to compress videos and it never worked and I found the app slow so that when I was going through pictures it was just taking too long. I sent feedback via the app and no body replied. I would use it for what it is on the free trial but don’t bother paying, not worth it..Lookin'Version: 1.9.6

Made a big mess in my photos and contactThe app does not follow a smart algorithm. It just: 1. Delete the repeated photos and remove the labelling in your photo folders. 2. Combines the contacts and remove necessary information such as address and email in some of your contacts. Please do not make your files organizations worse by using this app..YasermVersion: 1.9.6

It crashes every single time .I have 30k+ photos in my phone, this app will crash and make my phone super hot every time ..WhenPigFliesVersion: 1.9.6

Horrible app crashes every time I openI was excited to use this app. Spent a hours saving the photos I wanted to keep and on day 3 every time I tried to open the app it crashed. Don’t even bother downloading it. Waste of your time….Parm123idaVersion: 1.9.6

Probably useful but vague and I don’t like itAs soon as you try and access the app it jus says “Continue” Then in small writing it says by continuing you agree to out terms and subscription policies.. and when you click on subscription policies there’s not pricing on what your commuting too after the trial!.FactsonleeVersion: 1.9.5

Cleaner GruI have one on these in my iPhone but I’m paying for 3. I have apparently received a refund but my card is being billed still for 3. If this is not corrected quickly I will cancel the billing to my credit card immediately!.Grampax5Version: 1.9.5

How it worksI found this app confusing. No explanation of how to use it. I went around in circles and was so confused..Miss BootsVersion: 1.9.2

GlitchyCollects data to delete but doesn’t delete it..7Customer7Version: 1.9.1

FacileFacile s’abonner 🤔mais on fait comment pour ce désabonner???.Arnaque ?Version: 1.9.0

IncompréhensibleNot user friendly. Je ne sais pas comment gérer votre site..Sophie631Version: 1.8.9

Pay to cleanProbably the worst app here, you have to pay EVERYTHING to clean you’re phone and its so goofy don’t buy.SuperEstebanCoolVersion: 1.8.6

🚩🚩🚩🚩Vous devez payer pour toutes les fonctionnalités de l’application. NE PAS TÉLÉCHARGER!! N’en vaut pas la peine. 😡😡😡👎👎👎👎❌❌❌🚫🚫🚫🚩🚩🚩.LevelcoreVersion: 1.8.3

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