NordPass® Password Manager Customer Service

NordPass® Password Manager Positive Reviews

Stable and easy to use across multiple devicesI have a lot of gadgets and a lot of accounts and a lot of passwords for those accounts. I am also completely incapable of remembering any of those passwords. I originally got NordPass in 2020, and I've never encountered any issues that couldn't be fixed with a quick search online. It works on my Apple/iOS devices and Windows computers seamlessly, so it's easy to save info in one location and access it everywhere. I imported my saved passwords from a few different locations, and I've been able to be more careful and organized than I was before. I like the Password Generator. There's settings to make passwords with random characters and punctuation, but I prefer the one that provides random words separated by punctuation. It's easier to read and type them when I'm in a situation where copy-paste isn't possible (like logging in on a TV or on websites that don't allow it.) There's also a Password Health feature that I need to actually use one of these days. I have old duplicate passwords from when I was younger and lazier. I'm definitely regretting it now, but I know I have a tool that will help me find those accounts and fix them once I have time to sit down and do it..RowanrooksVersion: 3.29.2

Replaced every PW appI recently switched to NordPass to manage all of my passwords, and I have to say, it's been a game-changer. It's replaced all of my other password vaults. The interface is easy to use and intuitive, and the browser extension makes logging in to my accounts a breeze. The only downside is that NordPass logs you out quite frequently, which can be a little annoying when you're in the middle of something important. However, I understand this is a security measure, so it's a small price to pay for the added protection. Overall, I highly recommend NordPass to anyone looking for a trustworthy password manager. It's reliable, user-friendly, and the peace of mind it provides is priceless..Joshuaortiz31Version: 3.25

Ok but not greatI recently switched from LastPass (an issue in itself with their lack of internal policies and multiple breaches). While NordPass seems equivalent in interface, the App really is behind the times. The app does not save passwords to new sites from within safari. You can use safari to pull your current passwords, but it doesn’t help pull them into your database when created. Also, some features such as data breach scanner are not completely functioning within the App. One other key feature that LastPass did have was better integration of folder use and favorites. While folders are in NordPass, you can’t really sort your view by favorites or folders. Folders are more utilized for searching. NordPass seems to be a solid app to use, and possibly more policy structured company (as they have independent audits of their policies, which their competitor did not allow)..Mark93403145Version: 3.23

Revised ReviewI originally left a one star review because I was having repeated difficulty accessing the password vault. I have changed the review to a five star review for two reasons. One is the support I received explaining there are two passwords - one for the vault and one for the account. Once I understood that concept I was able to access my password vault reliably. Secondly, the app works extremely well. So I felt it was necessary to update my review, since the issue I was having stemmed from my misunderstanding how the app worked..Bob DegusVersion: 3.24

A Marketing NightmareNord apps are loaded with Nord marketing. Nord goes on and on about privacy and streamlining one’s life, yet their apps constantly nag you to either buy their products, configure things that are already configured, or use their other apps even if you already are using them. It’s just a constant barrage of interruptions. No checking against your account to see what’s already deployed. If you turn off notifications to stop the marketing you turn off other legitimate notifications. Nord Support takes days to respond and it’s usually canned responses and issues are seldom looked at carefully. I’m sore displeased with the overall Nord experience..Not4u2doVersion: 3.30.1

Mostly helpfulI am not sorry to have purchased or to be using NordPass but it could be better if: *it didn’t flip to signing in to the NordVPN account without warning when we are trying to log in to NordPass *it stopped spastically offering to “update” log-in information everytime we log in to a site using exactly the same log-in information as used previously *and if we do agree to “update” the info it would overwrite the existing detail but instead it creates a second or third entry in the app, which we then have to go back to purge.Nickname1492Version: 3.31.1

Bodhi RoninGet app. Exactly what I was looking for. Just wish that when you make a secure note and save it to a folder that the note would not show up on the Home Screen with everything else. Would like for the folders to show up on the Home Screen under separate title saying “Folders” or something of that nature. You would see the folder titles but no the contents. Other than that. The app is great and I recommend it to everyone!.Bodhi.roninVersion: 3.30.1

Free over premiumI got the premium version so I could add documents or pictures to my entries, but every time I try to add a photo or file, it pulls up the encrypting progress bar, then immediately stops and says “something went wrong.” I’ve tried taking a picture, choosing a picture, and uploading from files. So I cancelled my subscription and after the free trial, I’ll stick with the free version. Free version is everything I needed so I would absolutely recommend it as long as you only need to save logins and passwords..Dayreview17Version: 3.24

SuggestionThis is a great app. I use it all the time. If I had one suggestion to make, it would be this. When you open up the page for an entry, right below the dotted out password is a comment, “used in ## apps.“ It would be nice if you clicked on it, that it would bring up a list of the other places where that password is used so you can quickly find it if you want to change it. Just a suggestion..FenFamWillVersion: 3.30.1

NordPassNordPass can you please fix when you’re trying to sign in to an account with T-Mobile it will fill your information in right away and I’ll let you copy the information to show it up when you trying to sign in your account or your T-Mobile DIGITS app or the T-Mobile app there might be a bug for your app. Please fix it immediately, so I can be able to sign it and fill the details and inform me..PatrickEbertzVersion: 3.31.1

Love it!I’ve tried many password manager apps, and NordPass is by far my favorite one. I love that it’s not so complicated and has every function I desire in a PW manager app. The clean, simplistic interface is also a huge factor when deciding on an app. For my personal preference, NordPass is everything I’ve looked for and having security that my passwords, are indeed, safe, makes my life a little less complicated..Marin_broadwayVersion: 3.25

Still no offline use; very slow responsivenessThe delay for the app to respond when autofilling passwords in a browser or app can be up to 10 seconds. When the delay goes for longer than that, the issue commonly is that the app has logged out of the account with no warning. When I was traveling, I had to make an offline copy of my passwords to be able to access them with internet is unavailable or spotty. My previous password manager had an offline option and was so fast and responsive..VampduckVersion: 3.22

Exceptionally EasyThe NORD Suite of tools NordPass specifically is so intuitive and easy to use you’ll wish you’d have found it years ago. Safely generate unbreakable passwords and store all of your log-in information and any metadata you wish to add in one central app accessible across platforms pc/mac anywhere you have access to the internet..Deep C DocVersion: 3.31.1

To many passwordsI have to many passwords. This program contains them all secure and keeps me from having a list of them lying around. Because it has autofill, I can have more complex passwords keeping my accounts more secure. There are a few minor bugs, but nothing I cannot work around..Order easyVersion: 3.31.1

Constant random logoutsI’m kind of at a loss with the service, I’m constantly logged out at random and really inconvenient times. Support is not very helpful or informative. I’m also a little annoyed that login notifications aren’t a thing with this service. The app works really well, but these technical back end issues and lack of being able to tell who or what is signed in is making the service not enjoyable..MindxFlayerVersion: 3.28

Everyone needs thisWith the world becoming more unsettling every year, it’s nice to have peace of mind. Knowing that someone has your back, for when individuals try to take personal information from others. It helps me sleep at night, I know it will give everyone that security we want and need..NayrojVersion: 3.24

Amazing serviceNord Vpn has really helped me over the past year. I've felt safer and more comfortable having my information being protested and monitored. Having easy and quick access to a VPN is a big help whenever I'm at a local coffee shop or anywhere the internet is not safe..EvanluttermanVersion: 3.30.1

Master password never worksI keep getting logged out and when I attempt to log back in I’m always told that my password is incorrect. I have reset it several times but it always says the same thing each time I’m logged out. I end up having to use a one time passcode to get back into my account. I’m loosing faith in this app and may look at moving to a different password manager..SrsssVersion: 3.29.2

NordPassThis is by far my favorite app and most used. Very simple and quick to set up passwords. I’ve been using this app now for about two years and before then I used the same password for everything. Now I have close to 300 different passwords and no two are alike. ⭐️⭐️⭐️⭐️⭐️.DajockamoeVersion: 3.22

Best Password ManagerThis PW is better than all other password managers because you can have unlimited passwords and you can have notes to! It is very organized and very simple to use too. I love this I would recommend this to others. Thank you!!.AutoMasterXVersion: 3.27

Best overall password managerUpdated- Easy to use best overall password manager to keep all your personal information safe and secure plus now offers live chat for quick response to any questions..Jc314444Version: 3.29.2

Good, but needs some with to be greatI constantly have issues with the app not inputting passwords, cycling over and over when logging in, and not saving passwords after creating. I’m at the point I’m going to just go back to using apple’s password vault. However, I’m going to give it a little time to see if it works itself out, because I’m a fan of Nord products..Juan lopez villalobos IIIVersion: 3.31

Spotty Internet Connection Disables Unlocking VaultIf your cellular data or Wi-Fi signal is weak but still somewhat available, your mobile app will not allow you to unlock it with the master password if you have the premium subscription..BrethvoiceVersion: 3.24

Hard to navigateOkay, so, I’m probably a little older than most users but I’m struggling to even enter a new website; it should be much easier than this. What they really need is a video tutorial to show people how to do the basics; that’s all I need is the basics. On the plus side, their customer support seems top notch, hopefully, I will never need it..Officer24Version: 3.30.1

No TOTP or 2FAThis can beat them all but it lacks basic features that all other similar managers have. I tried it for a month and I found myself going to my old password manager to retrieve the 2FAs and stay there… this feature was requested thousands of times on different platforms where Nord has a presence but was ignored without an answer..DesoareVersion: 3.31.1

NordPass is Excellent!I have had NordPass for some time now and it really works great. I have used several different password managers over the years, Keepass, LastPass, 1Password, Bitwarden, etc. The best so far has been NordPass. It's solid, secure and easy to use. I highly recommend NordPass..OLee 2Version: 3.31.1

Nord everything!!I use all Nord products and love them all!! Couldn’t live without them now. I have multiple accounts that I have to watch 90 day change rules. I employ Nord products to take that headache away!! Keep up the great work Nord!.S103slayVersion: 3.30.1

Rarely works and slowThis password manager needs work. Having switched from LastPass I was expecting a similar experience, especially based on how great their VPN software is. Overall, visually appealing but not functional. I have to go to another device to get the password and then copy it across. I’m looking to switch again.ChauhansvVersion: 3.30.1

Love it but…I’ve been enjoying this app/service for the past year or so. I recently upgraded my phone to an iPhone 14 pro and now the app just opens to a black screen. Hopefully this will be fixed soon, it’s a good product and I would hate to have to migrate away from it..Roca379Version: 3.26

Greatest password manager right next to 1 passwordIt has everything you could ever need and more the only thing it’s missing is otp or Authenticator like 1password it’s a shame that’s only on business level NordPass.JaeywaVersion: 3.31.1

Sooo easy to useI love NordPass. It’s easy to use - so easy that even my husband can use it. This was not the case with the others we tried. I also really like how I can pull up my passwords on all of my devices as well as my husbands devices..Love puzVersion: 3.23

Good App - A Bit Difficult Setting Up!This is probably one of the best secured apps out there but it can be a bit of a challenge to set up even for the most advance techie! One just has to be patient! Otherwise it’s 5-stars!.GARYMASSEYVersion: 3.24

Nord pass is great!Keeps my older laptop from getting bogged down. And works beautifully 99% of the time everywhere else. When there is an issue the team is very quick to assist and solve..Jg11001100Version: 3.23

ExcellentLove the password saver, I would love it even more if: 1.) it said what date password was created instead of saying “90 days” etc. and 2.) that the desktop version worked offline..ShopclassVersion: 3.29.1

Poor supportThe support team needs to be improved big time i had issues and i contacted them never hearing back now i am deleting my account and i have had to talk to three different people asking me the same questions get your act together especially if you expect people to go through support to get accounts deleted its been almost two days that i have waited and still trying to get it deleted talking with my third guy after.Imtheone74Version: 3.23

Keeping track of never ending passwords!A great way to keep track of all the never-ending passwords and the issues with coming up with unique password to protect all my accounts..Evan KoldeVersion: 3.31.1

Love the service, glitchy appI love NordPass but lately when I try to use it in another app it logs me out of the NordPass app (full logout, not just locking. Today I also noticed the app won’t load at all so I cannot use it on my phone. I’m not having the same issues on my laptop at all, so it’s just the mobile app..Hsikrhrjhwdobe bakchabndihenVersion: 3.28

Does not work with Apple devicesI have to enter the master password every time I turn on my laptop or phone, but the passwords only work with some of the sites I visit. I usually have to open NordPass, go to passwords, copy and paste the password, and then I can login to the site. Waste of money if you use iOS..Kirkulese21Version: 3.25

I am extremely happy 😃Very easy to use for someone who’s never used the password manager before… it does everything I need to do without making it complicated Thank you.Hell3oyVersion: 3.34

Black screen of deathI like this app, I use it on my iPad pro and 2 PC's, and it works great. I even recommended it to my mum. But since a few updates ago, it no longer opens on my iPhone X. Devs, is this phone no longer supported? I've reset, uninstalled/reinstalled and everything, but still only get a black screen and it's been a few months now. It would be a 5 star if it still worked. Please let me know if there is anything I can do or if there is a way to roll back to an older version. Thanks..SeageartVersion: 3.25

For the price Should be able to save pictures like other vaultsIts a good password manager, but it’s more expensive than the competition, on the other hand, this company has never been hacked so i guess you get what you pay for. I do miss the ability of being able to save images on my previous password manager , had to convert a few passwords from a sheet end enter them manually on this app.MistermassakraVersion: 3.34

Excellent product keep on working and you will be successful!The only product I use..BesenovaVersion: 3.33.1

Secure, free & easy to useI was using another app to keep my passwords secure, but it constantly asked me to upgrade. Eventually, the other app wouldn’t let me edit or add new passwords, so I had to switch apps. I did some research and found NordPass. I had already used a different Nord product and knew I could trust the name, so I downloaded NordPass. It was so easy to add all my passwords to NordPass, even though I had to manually add each one (the other app had locked down syncing to make it harder for me to switch). I thought it was going to take me hours to do, but the user friendliness of NordPass made it quick and easy. NordPass has never prompted me to upgrade (or threatened that if I don’t, I’ll lose all my passwords, like the last app I was using). I trust NordPass, it’s free, and simple for anyone to use. Highly recommend!!!.Lisa S 1980Version: 3.33.1

Like it a lot so far. but my next project is to try 1Password as Ihave a subscriptionI highly recommend nordvp's 2 flagstone apps. tons of resources. the best. outstanding customer support keep it up Norden! (nord) :) Nordpass they keep updating with new features which is great and something to keep you ontop of organization of the login and passwords.Buyerbeware12Version: 3.33.1

Excellent Security ToolVery easy to set up and use..T&R❤️Version: 3.33.1

Great Password ManagerI really like this Password Manager..SoliliqueyVersion: 3.33.1

Well worth the moneyI have been using Nord products for the past 2 years. They are reliable and easy to use..ValRemVersion: 3.31.2

NordPassGreat product but I wish they would stop the auto renewal. If a person likes the product a reminder text/email is sufficient to get some one to renew it!!!.Quincy9899Version: 3.31.2

Need a spot for username and emailOne things that happened when I transferred my data from my old vault is I lost all my usernames. Not all accounts use email for access lots of them use usernames. This data did not move over nor is there a place for both in each record. Something I think should be changed..TovamVersion: 3.31.2

The best for most peopleSucked at first Nord but Nord really turned things around. It's like they used every other password manager (like I did) and just focused on eliminating annoyances while providing g essential features. Custom fields for the app still isn't available but it's likely on the way since it's available on the web and desktop versions. Smooth, easy to use, even for people new to password managers..An excellent productVersion: 3.31.1

#1 vpnReally good app very easy to navigate. I would suggest this for anyone from beginner to expert..Maria, Jose SotoVersion: 3.31.1

ReviewDon’t understand how it works. My “free” trial was billed already!.AsorpatVersion: 3.31.1

Great productI have both the VPN and the Password Manager software,they are very effective and efficient programs. I would highly recommend their services..JamminpeteVersion: 3.31.1

AmazingEasy and very intuitive.MUN studentVersion: 3.31.1

PeterSo far so good.Big PetroVersion: 3.31.1

Excellent mais en anglais seulementFacile d’utilisation, interface claire. Malheureusement en anglais seulement..H soucyVersion: 3.31

Easy to useStraightforward app controls and saving/filling passwords is a breeze.SwillyTWOVersion: 3.31

L’application la plus pratique au mondeNordPass est à la base d’une saine hygiène d’utilisation d’Internet. Impensable de m’en passer..Just lovin'itVersion: 3.30.1

Good Value, Nice AppApp is clean and set up fairly straightforward. I should have done this sooner, I will be re-occurring revenue going forward..John Michael HVersion: 3.29.2

Importing from ICloud on iPadTried everything that this site said to do to transfer my passwords from iCloud. Absolutely everything they tell you to do FAILS! It will ONLY except Browser stored passwords, NOT iCloud as they say it will!!! Will attempt to get help from them or I’ll simply request a refund! When you follow instructions from a web site… you expect them to work! Apparently not NordPass….Canada1957Version: 3.30

NordPass V 3.27- Pros: • Best User friendly password manager • It’s nice to have the logo of the website (Password) but some logo on website is not available • 2FA option • Security • unlimited device with Premium subscription - Cons: • when you go to Data Breach Scanner, the option «Mark as resolved» doesn’t work (coming soon). The problem is «Coming soon» from many many months ago and still not resolved. Apple iOS 16.6.Ericus911Version: 3.27

Newbie ReviewJust installed Nordpass and my very first password manager. Real nice easy to use interface on both my Windows PC and iPhone. Very concerned about my list of items though. After I port my 200 passwords, they will become untenable in the ‘all items’ list, and all other options like accessing folders just takes more keystrokes. Wish list… -folders were included in the all items list. -when items are moved to folders, the are removed from root/top. Now, when I log into Norpass, I’d have my 10 folders housing my 200 passwords. … maybe I’m just missing something, as I am only a 2 day newbie. Great product though..StR#ngUsernameVersion: 3.27

Great, but…This app is a great way to keep passwords and things of that likeness safe, however I wish detection of data breaches wasn’t locked behind a paywall. Other than that, great app..PrettymallardVersion: 3.27

I wouldn’t put any payment details inBut for generating secure passwords it 100% can save you from brute force attacks. I have used this for about 6 years now and never been hacked on anything..Sniper$$Version: 3.26

Excellent Password ManagementWould highly recommend. Excellent password management and generator..CornerbrookerVersion: 3.24

ProblèmeChanger mon téléphone et depuis plus capable d’ouvrir NordPass et NordLocker Vraiment déçu et aucune réponse du développeur…..Bravo 2015-05Version: 3.24

Almost thereNeeds iOS safari extension so new passwords can be saved automatically.HoboSoulZVersion: 3.24

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.34

NordPass® Password Manager Negative Reviews

Makes me crazyI got this as an alternative to the equally annoying RoboForm. I got so annoyed trying to set Nordpass up, I deleted it. Then I got an email telling me how easy it is to set up. Okay. Email address for login. Okay. Password. Okay. Log in. 'We don't recognize your login credentials'. Sure. Reset password. Log in. 'We don't recognize your login credentials'. Use your Master Password (this where Roboform lost me). Don't have a Master Password? We'll send you one, but don't lose it. Keep it in a safe place. Okay. I copied and pasted it somewhere safe. Okay. Tried to log in AGAIN. Pasted the Master Password in the master password place. 'We don't recognize your login credentials'. So before I threw my phone against the wall, I deleted Nordpass again. Quote the raven "Nevermore". Yeah kids, easy as falling off a rock. So I'm gonna stick with the competition's annoying app. I'm kinda getting used to its quirks. Ta ta, Nordpass..OcmesnodVersion: 3.30.1

Biometric lockout and customer service runaroundI loved this app when it worked for me. I paid for a year, but couldn’t use it for a large portion of the subscription. These were my problems with the app: Issue 1 - The option to unlock the app with biometric (Face ID/fingerprint) stopped appearing one day and nothing brought it back. Biometrics had worked so seamlessly so so long, that I began to rely on it. I got totally locked out of the app and was unable to bring up biometrics to unlock it. Customer support couldn’t figure it out. Uninstall/reinstall, resetting, and other attempts got nowhere. I gave up on every getting back in. 2. After giving up on ever getting back in, I contacted customer support several times asking them to reset my account, I provided them the necessary information, I told them I understood that I would lose my current saved passwords if I did this, etc. and never got my reset. 3. I was stuck with an app I paid money for, but couldn’t use. I’ve subscribed to NordVPN for nearly a decade now, so I tried this app at launch, and what a disappointment. I hope they’ve made improvements. Backup EVERYTHING and don’t trust this app for anything important. Customer service may not be able to figure it out..JenforceVersion: 3.24

Terrible and hellish appNon existent support. Terrible desktop browser integration. Clunky and poor IOS integration…etc. I walked away from a two year subscription it was soooo bad. They are so disconnected from the customer that their support auto response to your registered email, with ‘premium subscription, a request for proof of payment!!!! They want the receipt and who you paid it to and so on…you have a live paid up account and they don’t know you. It’s a joke. The app hardly works. The desktop integration doesn’t work. There’s no one to support you for anything. It’s horrible. Completely avoid if you want quality and value your time..Sky2008Version: 3.23

Don’t purchase this application.Downloaded this application and upgraded to their paid plan. The payment was never applied to my account. Have spent the last month attempting to work with their customer support to resolve this issue. Even showing screenshots of my payment and account they are unwilling to update the account. Their customer support is slow, I am lucky to get a response once every couple business days. They are unable to refund my payment. I am now working with my credit card company to refund the money. As well have uninstalled this application from my systems. Wish there was a zero star rating I could apply..XecaquanVersion: 3.25

Advertised for wrong reason - Be Careful!This app was promoted for a different reason than actual purpose and they make it impossible to close or delete the account that they have you pay $148 for. An article stated that NordPass would enable one to watch shows aired in Canada but turns out it was an imbedded advertisement that was VERY deceiving. In order to close your account that you’ll never use, they want you to provide extreme details of full credit card number, bank statement, transaction date, grandmothers blood type, stool samples etc (kidding on the last two but you get the message)..TekpwrVersion: 3.22

Computer use is super buggyFunny thing is the software of pretty much seamless on the iPhone. However, using the computer is a major PITA. Gets logged out and you have to get in through the Nord Account before you can log into NordPass. After you log in NordPass won’t let you edit passwords or make changes. It will insist on dropping in new passwords whenever it sees an opening. I use the phone as a backup and find myself going there more often when the laptop jams me up. I keep track of multiple businesses so using my phone to run the shop is not a good thing..Otto4321Version: 3.31.1

It’s sorta adequate but…At first, I was pleased with NordPass but then I ran into some kind of problem and it’s been incredibly frustrating to contact their support by email. In fact, I don’t think anybody actually reads the emails There appears to be both a “Password” and a“Master Password.” I’d show you the screenshot if I could, but it’s not possible in, these reviews. In any case I’ve written to Support because I’ve been both logged in and simultaneously also told I needed to get a Master Password… I was not aware that I ever had both a Password and Master Password,; I’ve written to them for clarification, and nobody at NordPass will answer… I write to them and their emails are about different subjects… It’s the weirdest thing I’ve ever seen… It’s as if they hadn’t even read my emails…. I’m definitely going to look into the Google Password Management System..David in SeattleVersion: 3.27

IPhone and iPad Apps limited functionalityThe NordPass iphone and ipad Apps provide only minimal limited functionality when it comes to managing passwords. One finds themselves having to switch to a laptop to have access to a complete set of password edit and management functions. Not what one would expect in from an app whose primary role is to ease password management. What NordPass has implemented works, it’s just insufficient. NordPass gets an incomplete for their Apps earning it a grade of 1 Star..New Paris ResidentVersion: 3.30.1

Doesn’t integrate with Chrome (Chromebook)I got this program to handle passwords across Mac IOS and Chrome OS (laptop), iPhones, and 6 family members. The program plug-in installed through Google play won’t connect. It just keeps flashing error messages. It just won’t integrate as advertised for my needs. It’s been a couple months and I’m ready for a divorce. Google password manager has proven much better..Ready for a divorceVersion: 3.27

NordPass doesn’t pass!!I have been blocked out of my NordPass for months! I can login to my VPN with the “master” login P/W but it will not let me in to my NordPass app on my computer (so I have to use my phone app - yes paradoxically it still works - to look up passwords then transfer these long complex P/Ws to my desktop. Ugh, so over NordPass). So bloody frustrating!! I have gone to tech support and they are simply useless and will not help so I am off to find another service. Dumping Nord for good!!!.Lu-beeVersion: 3.31

Removed Features?This app is no better than the Apple or Google password manager. They used to have the ability to upload a photo to each item so if I wanted a copy of the back of my credit card or drivers license it would all be there. Now they have removed this feature making it really featureless. You have the ability to do everything that Apple offers already..GeoJam3sVersion: 3.22

QuestionableI really can’t see that it does anything at all. Perhaps I am setting it up incorrectly, or maybe I thought it would have features it doesn’t actually have. At any rate, I thought it would save all my passwords and automatically plug them in on websites that required them, but it doesn’t. In fact, Apple keychain works much better..Xvqgdr6Version: 3.30.1

Customer Service is the WORST!Title says it all. Inaccessibility of their staff makes any troubleshooting extremely frustrating. Would never recommend them to anyone..Zero Stars 123dddVersion: 3.31.2

Beware!!Downloaded this app as part of a corporate trial of Nordpass to replace another password manager. The trial was disappointing. The Chrome add-in just did not work. Customer service is slow and other apps worked flawlessly so didn’t want to waste more time on a trial. It happens. Would have just left it at that but when I went to delete the account and data, Nordpass doesn’t let users do that automatically,. You have to contact them. (They say it works from IOS but there was no option to delete as shown in their instructions), So I contacted customer service. FOUR email exchanges and they have yet to honour my request. They keep asking if I’m sure and the last email they said they are looking into it! What’s to look into? Beware of a company and app that forces you to contact them to delete your accounts and data and then won’t even honour your request in a timely manner. This is poor business practice. I don’t believe all of the positive reviews here. BEWARE they will waste your time and hold you and your data hostage if you sign up,.TrentinvanVersion: 3.23

It was working till it was notWorked for a few months then logged me out and couldn’t get back in ….Bluebird _ VancouverVersion: 3.33.1

I think its goodVery difficult to understand the steps. I think it will be good once I figure it out..Movie Buff 66Version: 3.31.1

No email masking on IOSNo email masking feature on IOS, they only offer it on their extensions..John82727Version: 3.31.1

App never locks itselfEverytime you close the app it shoul automatically ask for password or faceid next time.. You need to manually lock app each time from profile to make it safe… Means anybody can access all my password if I didn’t lock the app manually!! Waste app!!.Higp77Version: 3.31.1

Won’t let me delete accountRather than delete my account when I try to delete my account, it sends me a service ticket instead this is just horrible. Stay away from this Password Manager..Brianver1952Version: 3.31.1

Waste of time and moneyPaid for the premium plan. Instructions are vague, app is difficult to figure out and use. So far I’ve managed to manually enter a few passwords, however I got locked out and account was reset. Communication with support staff is terrible. All they do is send the same set of instructions (which do not take care of the issues) over and over again. I do use the VPN which works well and is user friendly. NordPass is definitely not user friendly. I have no idea where all the positive reviews come from, must be IT techs who live and breath computers. As an average user, I have no time for the stress this app causes me..How1??Version: 3.30.1

Serious IssuesI have no doubt the security of this app is great. But the UI is terrible. And the general user experience is terrible to the point I am trying to switch to ProtonPass bad. My biggest issue is when I need it, it always says “App is disconnected” and make me enter my master password (which is 20+ random characters for great security practice) and not easy to memorize to keep entering. Then it need my MFA again from the app. So annoying that I’m done with it..JOhnDoeeeee1231Version: 3.28

Terrible customer serviceIt is a nightmare if you need to use their customer service, especially if you want to cancel your subscription..MB-2023Version: 3.28

To many moves to access password dataNot worth using.TylutanicVersion: 3.27

Hate itCan’t figure it out. Shouldn’t be that hard. No numbers to call for help. They already have my money!!!.Way Beyond frustratedVersion: 3.27

Not intuitiveI’m not tech savvy but can usually manage. This did not work at all for me. Put in existing PW as prompted, did generate PW, got a string 30 characters strong, hit use and tried it. Nothing. Ended up using existing PW and deleted app after 3 tries on differing accounts..Rang2712Version: 3.27

Unable to access my accountUnable to access my account with web browser.MoocowtooVersion: 3.26

Nordpass for iOS devicesIt does not auto save passwords for new sites. They have to be added manually..Smoothie 4522Version: 3.26

Terrible companyBeing charged for nothing and can’t stop it!!.Beachhouse ChefVersion: 3.26

Password recovery sucksThey keep sending me codes that don’t work anywhere..NfgdgsywvenxmVersion: 3.25

Doesn’t log me in on iOS appI have premium, I tried to changed password and it log me out on iOS app. After trying login again it keeps loading and doesn’t let me log in. Everytime authentication performed and keeps loading on app..Nishad_vVersion: 3.25

Authenticator app???I have NordPass premium. Works well on my phone and desktop. I recently tried to use it on my laptop but it wants an Authenticator app. No idea how to set that up.Where’s the auth. appVersion: 3.24

YukSo bad to navigate through site. I just want to see my account but there are no direct links from other windows..NotnordVersion: 3.23

Wont workIt just wont work no matter what I try.CarlcsVersion: 3.22

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